BEST WESTERN Hotel Gateway(3 stars)

1920 Santa Monica Boulevard Show map

Average rating

24 hotel reviews

    Rating by categories

  • Hotel in general
    4.4
  • Room
    4.5
  • Service
    4.4
  • Location
    4.1
  • Food and Drinks
    2.3
  • Sport & entertain
    4.0
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17 hotel reviews in Englishsorted by travel date
Walter
Have beschon better hotel!
  • Hotel not recommended
  • Families
  • Translated
  • Proof of booking
  • City break
  • December 2012
It was our 2. visit. The hotel seemed to us rather ageing to be. Shuttle service to Santa Monica Pier was good and the location to Venice Beach. And oh well! read more
  • Room
    3.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Service
    3.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    3.0
    Family friendliness
    4.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
  • Location
    3.7
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
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Patrick
Great hotel around la and environment to explore
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2012
From here you can by car ( you need in La anyway) everything explore what you want. Furthermore is the main shopping street and the pier, about 15 minutes' walk from the hotel. The hotel itself makes a very good impression and the room was always clean. A bit small, but perfectly sufficient. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    4.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Christian
Clean and recommendable nonetheless
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • May 2012
We can recommend this hotel without any reservations. In La in any case everything is very spread out and without a car you were in a fix. For us is Santa Monica a good starting point been (all important in 30 minutes reachable per car) and ideal, if you afterwards directly to the airport. Breakfast is in the hotel not directly possible, but next door to an IHOP, in which you good (from 7 $plus drinks) can eat. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Michaela
Location okay, skin a but not to
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • April 2012
It was OK, furnishing is however so rather moderate of the colors... Functional hotel, with underground parking and elevator. There was nothing really especially good or bad to say. It is a hotel! Location is only good if you for everything is prepared car to go. There is however two streets further, a good Billardladen, a few shops and restaurants. Internet was unbelievably slow. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Eckhard
Nothing but promises
  • Hotel not recommended
  • Friends
  • Translated
  • City break
  • February 2012
For a price from nearly 150.00$ per night I simply expect more, for example a functioning fridgein the check in on the breakfast said, unfortunately did not take place. also they are rooms very noisy. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    2.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    1.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    2.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    1.0
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Sindy & David
Again and again gladly
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2011
good hotel, but not quite cheap. Only a night spent, and could not evaluate the area. The room was very spacious, with a small separate living room. The bathroom was small but fine. Again and again gladly. read more
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
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Marion
I would recommend this hotel never again
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • June 2011
we would not book this hotel, due to the cleanliness, the bed was just gross ☹ unfortunately, everything is very old and worn out! The location of the best Wester hotel is good. read more
  • Room
    2.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    1.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    3.3
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Matthias
Top hotel with perfect location for La and surrounding area archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2010
We spent a week at this hotel and had nothing to complain about. Santa Monica pier and the other sights in and around la but you need a car. public transport facilities, such as the bus and also a hotel shuttle are available but the frequency of the TRIPs was nothing for us. Right next to the hotel is an IHOP restaurant which we have visited every morning as there wasn't any breakfast. Very delicious but in the long run also not cheap! about 10 $pp. Parking in the underground garage was free! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
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Jörg
Well located for Los Angeles, but noisy archived
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • August 2010
Well located hotel for L. A. By car. Free parking garage under the hotel and very convenient. read more
  • Room
    3.0

    Small, dark, noisy room. Good facilities, decent cleanliness, but small and noisy.

  • Gastronomy
    5.0

    Located right next to the hotel, reasonably priced IHOP restaurant for breakfast and other meals.

  • Service
    4.0

    Staff businesslike, but not overly friendly.

  • Sport & Entertainment
    0
  • Hotel
    4.0

    Well located hotel for L. A. By car. Free parking garage under the hotel and very convenient.

  • Location
    4.0

    Good location, great connection to downtown L. A. To Hollywood or also Getty Center. Too far from the beach in Santa Monica to go on foot. hotel neighborhood is rather dull (gas stations, small companies, offices).

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Jana & Carsten
Good place to stay archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2010
the hotel beginning June 2010 as the beginning of our California tour. The hotel is in good condition, rooms are clean and the spaciousness okay. Safe and tv were available, as well as parking for the car. We can say nothing negative about this hotel and recommend without hesitation. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
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Marco
Nice hotel in a central location archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2009
Nice hotel in a relatively central location. As in the United States mostly, a car is required. Free car park under the hotel. 10 minutes to the shopping and entertainment district and nice restaurants (American food). Rooms are reminiscent of the 70 -80s, but are very clean and nicely equipped. Fridge, TV and safe are of course. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.7
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    3.0
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Marc
Good location in Santa Monica archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • September 2009
The Best Western Gateway Santa Monica is located on Santa Monica blv. And about 5 minutes by car to the Santa Monica Pier and cozy streets to the mild summer evenings outside. The beach was very large and invited to relax, on the pier is a ton going on, carnival atmosphere. To Los Angeles-downtown is a Höllentrip through the chaos traffic, as you might have some time in a traffic jam. Hollywood and Beverly Hills a must, Universal Studios, unfortunately we did not get downtown we were only for a very short time. We only stayed two nights in Los ... Angeles, I would highly recommend this is at least a week to get to see the entire thing. If you want to throw money couldn't get out of the window, should be the rental car in the hotel parking and then get around as embursement public transport in the city (but also in the beach) are ridiculous (15 minutes for $1.80 !!! ). Otherwise, Los Angeles worth a visit and a great ultimate goal to Route 66 Tour ! read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Christian
Good mid range hotel archived
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • September 2009
We started 3 in Santa Monica a trip by motorcycle. Our OUTPUT hotel is the Best Western in Santa Monica. The hotel itself is in principle all right and is a middle class hotel. The room is big. We got a room with two king size beds, since we have three people in the room. The bathroom in accordance with the size of the room. The cleanliness was in order. The lobby itself was average as you know it in this category. bus connection to (BlueLine) is right outside the hotel and costs $0.50 each way. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Kathi
Ideal location to explore Los Angeles ... archived
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • September 2009
The Best Western Gateway hotel is a very nice 3 star hotel" in the middle of Santa Monica. It is a 4stöckiges building with a sun terrace. Parking free of charge, shuttle service to the beach every hour from 10 -8pm. read more
  • Room
    6.0

    The rooms are basic but fine,-large, we had 2 queen-size beds, but there were also with king size bed. We had a large bathroom with shower and toilet, hair dryer was available, air conditioning - but we didn't use it, flat screen TV, tea and coffee making facilities, ironing board, internet access

  • Gastronomy
    5.0

    Right beside a restaurant which you have to go out for breakfast, the best omelets & pancakes far and wide. American coffee without end - of course - but really very good. Yes, there are some restaurants Santa Monica pier, the very good for food. On the main shopping streets and of course some fast food chains.

  • Service
    6.0

    The front desk was very courteous! We had the day before us a Supershuttlebus to the airport, the simply not come is, the lady was very fast Estella a taxi for us and we have caught our flight.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    The Best Western Gateway hotel is a very nice 3 star hotel" in the middle of Santa Monica. It is a 4stöckiges building with a sun terrace. Parking free of charge, shuttle service to the beach every hour from 10 -8pm.

  • Location
    4.0

    19 blocks from the beach/sounds now - but it is not. There are a lot of buses run down to the pier, and from there to Venice Beach or Malibu. If you walked. If one walked down about 15 -20 minutes. Of course it could get any closer - but the value for money is all ok the lively 3rd Street Promenade is also right on the Pier, great for shopping!

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Nadia
Good and well-kept hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2009
The room was very well kept and clean. The size of the room was great, you had a lot of space and does not feel cramped. You had a safe and a fridge in the room was perfect. The bathroom is not too big but ok, it was always clean. The staff are very friendly and helpful. Attached to the hotel there is the IHOP restaurant. Ideal to have breakfast or a light snack. Unfortunately the hotel does not have a pool which is a shame. But it is in the 4 Floor sun deck where you can sunbathe at ... least a little - without cooling: -) read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
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Harry
Honest middle class hotel with good location archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2009
Medium-sized hotel, very clean read more
  • Room
    5.0

    Room spacious, well equipped, air conditioning smelly, but they didn't need anyway, as it was not so hot.

  • Gastronomy
    6.0

    IHOP restaurant with a direct in the house. Orders are also brought to our room. The good Ihop, we really nice won: -))

  • Service
    5.0

    Staff was friendly and seemed to depend different to us but it depends on what one. But all in all definitely order! Room service is predominantly by not English-speaking staff, but not too disruptive.

  • Sport & Entertainment
    3.0

    Fitness room available, shopping for food etc. about a 5-10 minute walk

  • Hotel
    5.0

    Medium-sized hotel, very clean

  • Location
    6.0

    Good location, on Santa Monica Boulevard, to the Santa Monica pier, Santa Sonica Beach and Venice Beach about a 5-10 minute walk with the bus (almost too far to walk), the Blue line bus stop is just outside the hotel, per 50 cent, a block away, on the on Wilshire Boulevard also stop with other times but same Anfahrtszielen.

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Thomas
Good hotel, very clean but isolated archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2009
Hotel has free underground parking with elevator. Hotel has free Internet access in the lobby by PC (was very difficult to find on our trip, most of them were free wireless internet, is not only without a laptop to use ... ), The IHOP restaurant, however, is at the hotel. However, it was unfortunately a bit away from the heart of it all, there is a bus right outside the door to the Santa Monica Pier and the 3rd Street Promenade and cost 0.75 USD. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    3.0
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    5.0
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