Suntopia Hotel Pegasos Club^{(4 stars)}

Size of the bathroom

4.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

4.0

Size of the room

4.0

Atmosphere & furnishings

4.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

4.0

Variety of food and drinks

5.0

Reception, check-in & check-out

4.0

Friendliness and helpfulness

4.0

Staff's knowledge of foreign language

4.0

Condition of the Hotel

4.0

General cleanliness of the different areas

4.0

Proximity to shopping areas

3.0

Restaurants & bars in the area

3.0

Transportation connection and available excursions

4.0

Other leisure activities available

4.0

Size of the bathroom

5.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

5.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Family friendliness

6.0

Condition of the Hotel

5.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

6.0

Restaurants & bars in the area

6.0

Distance to the beach

6.0

Transportation connection and available excursions

6.0

Size of the bathroom

5.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Child care or playground

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Disabled-friendly

6.0

Proximity to shopping areas

6.0

Distance to the beach

6.0

Transportation connection and available excursions

6.0

Restaurants & bars in the area

5.0

Other leisure activities available

6.0

Size of the bathroom

4.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

5.0

Size of the room

6.0

Atmosphere & furnishings

5.0

Quality of food and drinks

4.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

4.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

3.0

Staff's knowledge of foreign language

5.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Condition of the Hotel

5.0

General cleanliness of the different areas

6.0

Disabled-friendly

5.0

Restaurants & bars in the area

3.0

Transportation connection and available excursions

4.0

Other leisure activities available

5.0

Size of the bathroom

5.0

Cleanliness & linen change

4.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

5.0

Atmosphere & furnishings

5.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

4.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Restaurants & bars in the area

6.0

The cleaning services in our room was perfekt. And a girl always had a smile to offer.

We like the people who work in restaurants - they where always kind and helpful.

We have a very good feeling, and the people help us to have a nice holyday. Guest realation was very special for us, we got to know Fatma very good and she was very special for us. She made our stay nice.

We dont like the high level of the music by the pool - therefore we go to beach insted. We also miss internet to rent at the hotel.

We did like the hotel and rooms and everything there.

We like to stay near by the beach, so the location was perfect

Pretty, friendly and clean

Large variety of food and delicious

Especially great at this hotel was the guest supervisor Fatma who is the heart and soul of this hotel, and she did it so very well. Seldom have I met such a kind and adorable person who did her job as lovingly and joyfully. She was always there for all of us, spoiled us with treats and just didn't leave anything out to give us a memorable holiday. I can hardly express how glad I was to meet her, and it won't be the last trip to this hotel if it should still be here.

Simply only great, pure recreation

The hotel was very friendly and refreshing, great for relaxation and letting go at the magnificent scenic countryside

Right by the hotel was the private beach, which was very clean and neat. Right across the street were nice and comfortable bars, where we felt at home right away as regular guests

The room met all our expectations, since the service wasn't pushy and perfect

We enjoyed the all inclusive holiday, in which we didn't miss a thing

Since we were perfectly happy, there were no complaints!! The staff was friendly as well as courteous, and in all hotel areas. Helpfulness was capitalized, starting with bell boys to the top matter! Especially mentioned here was the guest supervision: Because of Fatma, our holiday turned into a unique experience, through her friendly, courteous and helpful manner, and especially due to her cordiality and individual care we felt we had visited friends.

Numerous offers at the international shopping possibilities The beach and pool were so captivating, that we actually didn't want to leave them, but it broke our hearts daily thinking how we would miss them

It was at a lovely bay, with a fantastic sea view and large pool landscape. An idyllic environment for just feeling good... Unique sunsets, which were dreaming invitations...

Next to the variety of hotel entertainment programs, across from the hotel was a small shopping street, topped off with very inviting comfortable bars with great food. isa's bar was worth the visit, and we went every evening. For our loving fellow tourists there was a just as hospitable bar, where we were greeted in our own dialect!!!

We had a suite, which was huge and very clean and inviting. Only criticism (my own fault really). The bed was low and had a wooden plinth to it which I managed to knock into constantly, so I had one very bruised leg for the duration of the holiday. The suite had a very comfortable sitting room complete with television and patio doors, patio and patio furniture. We had a welcome plate of fruit and were asked during our stay if we required more. We were also asked during our stay if we required a kettle and tea/coffee/sugar etc. Towels were replaced when requested. We were on the ground floor but apart from one evening momentarily we were not disturbed by any noise from guests although there was a walkway quite close to our block. There was a hairdrier which worked very well as did the shower.

We only used the self service restaurant for main meals as we were only at the hotel for a week, but the quality and quantity of food and drink were good. As a tea drinker my only criticism would be that as in most countries in the world it would be lovely to have boiling water for tea. That which comes out of water urns is never quite boiling and the tea doesn't taste right. Also, to have to pay 2 Euros for freshly squeezed orange I thought was rather expensive and declined to drink it on principle. For the size of the restaurants (there were two either side of the self service area) it was very, very efficient and not as noisy as you would imagine either. Variety of food was very good, we especially enjoyed the lamb we had one evening. Any spillages were mopped up immediately. The outside food/bar areas were very good too.

I have to say that the service at the hotel was excellant. If you had a problem, however small, they dealt with it and were more than willing to improve the facilities of the hotel. I would imagine because the British contingent is new and small they wanted to make sure that we were looked after as well as possible and I think they were very friendly, very helpful and the service in the restaurants was brilliant. Never was a plate left on the table with leftovers on it. When you left the table after finishing a meal it was cleared, new tablecloth put on the ready for the next guests in a matter of minutes. Full credit to them - it is a large hotel and we never queued for food (except at the bread and toaster tables), there was always a good and full selection of food and there was certainly no pushing in from other guests.

There was a huge indoor swimming pool which we used, with towels outside the door for use. There was a fitness suite just outside of this area which we didn't use, so I am unable to comment on the equipment etc. The pools outside were huge and plenty of space for children and adults alike, it was never anywhere near full. The children, as far as I could see, were very well catered for - even having their own outside food area especially for them. They had an entertainment body to look after them and several times we saw them being entertained on the beach. There were also plenty of sunbeds around the pool, which were normally taken up early morning, but there were always some available in and around the pool area. We never had any trouble finding four sunbeds at the beach, no matter what time of day we went there. The whole of the hotel and outside was perfectly clean and tidy - no litter etc.

We were lucky enough to have been booked into adjoining suites with our friends. The rooms were so spacious, a bathroom with bath/shower, wardrobe and shelves and the bedroom with table and chairs and an enormous bed, drawer space and tv, sitting room with settee and airmchair, unit with tv on it, a balcony and table and chairs outside.

The hotel had its own shops, but to go to the nearest town, Side, you could get catch a bus which stopped outside every 15 minutes for 2 lires and then the little train from the bus station into Side for 50 cents. (So about £2 for the round trip). The beach was right at the end of the garden area - plenty of sun beds (never had trouble finding 4) and although the beach shelved into the sea, we enjoyed the endeavours of getting in and out (when we were there the sea was unusually rough and so it was very amusing to get in and out of the water). Having said that the lifeguard was particularly vigilant and blew his whistle and beckoned holidaymakers out of the water if he felt they should not be there. Shopping at Side was all you could want for - plenty of shops, restaurants etc. We went on one excursion to the waterfalls/markets/river cruise and had a Turkish bath/massage (fab). It took about 1 1/4 hours to get to the airport, but the journey was pleasant enough.

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Family friendliness

4.0

Condition of the Hotel

6.0

General cleanliness of the different areas

4.0

Disabled-friendly

5.0

Proximity to shopping areas

1.0

Distance to the beach

6.0

Transportation connection and available excursions

4.0

Restaurants & bars in the area

5.0

Other leisure activities available

6.0

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Child care or playground

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

6.0

Distance to the beach

6.0

Transportation connection and available excursions

6.0

Restaurants & bars in the area

6.0

Other leisure activities available

6.0