Hotel Ocidental(3 stars)

Avenida dos baleeiros 9970-306 Santa Cruz das Flores Azoren PT View on map

Average rating

11 hotel reviews

    Rating by categories

  • Hotel in general
    4.7
  • Room
    5.5
  • Service
    5.7
  • Location
    5.8
  • Food and Drinks
    4.0
  • Sport & entertain
    0.0
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4 reviews for this hotel sorted by travel date

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Roland
Good two star hotel, beautiful peaceful location, Airportnah archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • August 2012
The hotel lies at a rocky shoreline about 20 meters on the sea with an unobstructed view towards Corvo ( if the weather the view allowed). Even if here the hotel as three star hotel is registered, we as two star hotel offered. After a little concerned when booking we were however by the hotel pleasantly surprised. Despite being close to the airport it is quiet ( only a couple Movements on the day, at night no). There is no air conditioning and no mini bar on the rooms, but who needs that already really? The hotel is also a ... bit outdated already, but with a bit of renovation it has potential to the 3. star. The rooms and particularly the bathroom are a good size. The equipment in the rooms is adequate without special extras. Negatively to us was noticeable, that on the corridors for fire extinguishers completely missing (holder available) and partly the light not enough around the keyhole to find. Not so nice we also found the pool, the somewhat neglected worked and by an unattractive environment with scrap and garbage corners as well not to stay a while stimulated. The breakfast buffet is sufficient, but could be extensive and been more diverse. Especially we missed fresh fruits ( only peaches from the can available). The shopping facilities are two supermarkets ( Braga & Braga and spar ) in 5 to 10 minutes walking distance. The diversity is not plentiful, but you can hear everything, that you need ( the situation the island has evenly also bottlenecks). Restaurants there are plenty of nearby (5 to 10 minutes on foot, for example in Santa Cruz the Flores). As special excursions the day trip to Corvo very recommendable. The passage with a dinghy (15 to 20 persons) was quite an experience, especially, if as with us the action due to storm a day to be postponed (strong waves). Otherwise the passage also at the coast between Santa Cruz and Ponta Delgada with some caves and water falls along, the partly be-and traversed. This is a additional experience, even if as is so often the Corvo-benefit by the kraterblick versperrende cloud troubled. read hotel review
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    2.5
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Heike
Not so bad as its reputation here archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2010
The hotel is probably one of the largest on the island. So I guess about 25 rooms. Cleanness was OK. There were only breakfast, possibly from groups also dinner on request. The guests were mostly Portuguese from the mainland. read hotel review
  • Room
    4.0

    Rooms are simple and functional. Due to the negative reviews we wanted in another B&B rotting. But we were pleasantly surprised. The bathroom was very large and well equipped. We thought it was fine.

  • Gastronomy
    4.0

    As I said, there were only breakfast. The typical, which we found all the islands in the Azores. One night in the restaurant was set for a group, therefore we assume that you may also eat in at night in advance. There is a bar (only aurto, whatever reason. But from the hotel are the Anway padlocked. There was as good as nothing to do. Apparently you can play billiards, have a drink and a snack. We looked at times, but that was not a guest to be found there.

  • Service
    4.0

    The staff was friendly, but only a lady spoke English. They made a lot of effort but still, to help the guests with problems. Especially an elderly lady was very helpful. The girls at the front desk are sparkling times by its absence, as others have noted. Room cleaning was in order. If you want to visit the island, you should definitely Corvo right at the beginning of the stay share at the front desk. We ordered it too late, and because supposedly "bad weather the passage did not materialise. This was annoying.

  • Sport & Leisure
    1.0

    The pool was desertic and damp. Besides that there were no entertainment possibilities. There are about 200 meters away a beautiful Natural swimming pool, as you don't really need it didn't have a pool at the hotel. We didn't need more entertainment or other entertainment, Flores is so nice area where you can evenings on the terrace with a view of the sea Tageseindrücke handle in peace.

  • Hotel
    4.0

    The hotel is probably one of the largest on the island. So I guess about 25 rooms. Cleanness was OK. There were only breakfast, possibly from groups also dinner on request. The guests were mostly Portuguese from the mainland.

  • Location
    6.0

    Santa Cruz Das Flores is a small tidier place. The airport is about 500 meters from the hotel. However, we were not disturbed by the noise of the planes once. Probably as we were always out during the day, if planes taking off or landing. So don't bother. There are two shopping possibilities in town and Max. 3 Restaurants. The hotel is separated by a street, directly on the sea. All of the rooms have a beautiful views right on the ocean.

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Marcel
A good location archived
  • Hotel not recommended
  • Friends
  • Translated
  • Countryside & spa
  • March 2010
Was the only hotels clarified on Flores. Clearly, you cannot be left out of this category not expect luxury. Clearly, it wasn't high season. The staff is not very bilingual. The distance from the airport (with not a lot of luggage to the hotel you can easily walk) and the nice view of the sea a lot more than made up for it. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Service
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    2.0
  • Hotel
    2.7
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    3.7
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
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Christian
Nice view, but dated archived
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • October 2008
The hotel has it's best years. The staff is very hard and the view from the rooms on the ocean was great, however, the condition much to be desired. Nearby is the old Walfabrik converted to a hotel, I should you were looking forward and certainly be a better option. Flores has just barely hotels but a few pensions and holiday homes. read hotel review
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.0
    Quality of food and drinks
    3.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    2.7
    Family friendliness
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
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