Hotel Secrets Royal Beach^{(5 stars)}

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Condition of the Hotel

5.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

4.0

Distance to the beach

6.0

Transportation connection and available excursions

4.0

Restaurants & bars in the area

4.0

Other leisure activities available

5.0

Huge, top condition, tv, dvd player, safety deposit box, ironing board and iron, balcony, tub on the balcony, coffee and tea, coffee making facilities, mini bar, fan and a small seating area. As described in the travel catalog. There is the Deutsche Welle around current to learn. The bathroom has a huge shower, 2 sinks and a large mirror. Toilet was separate.

In the Secrets there is 3 restaurants, a grill, 4 bars. As we were there there was a theme evening every evening, french, spanish, american and so on. One always found something, that tasted. What i absolutely want is the water, a real disaster. We had dinner once at the upper bar where the shows pass water ordered, has horrible chlorine and to what i know good. Please only bottles of use. Otherwise everything very clean and tidy. They are constantly refilling and everything nicely decorated.

Everybody was as on our first trip to the dominican republic very friendly. Everything was great and excellent. A strong praise in zamora, Felix and the small bandito menqui. Menqui always very good with dessert looked after, its bananas are spectacular. During the room cleaning there was a few small weaknesses, but not very weight taken. We mostly in english, at the front desk one speaks but also german.

The beach and also the pool are simply first class. Except the area of the pool bar to our travel time from americans besieged was made. And if we around half 5 from the beach came in this area unfortunately not so good smell. You have to say that it was a bit like in majorca is, but only this area. Otherwise everything was good. Beach chairs comfortable and available. In the morning, there was stretching and yoga at the beach. Also were games for all the, which want. There were dance lessons at the beach offered. Nice entertainment, if you wanted it. Great entertainers.

About 370 rooms of different categories. We had a pool view room and it is great. Insanely beautiful bed with many pillows very comfortable. I have always problems in hotel beds, but this was great with *. There were always clean towels in the bathroom. We had all inclusive and you could if you woltte really the whole day food and beverage of the finest quality, also in the neighboring hotel now. The average age was at around 40 to 65. very many americans, german, swiss and russians.

From the airport it was only 20 minutes if one then in the hotel arrives, starts the vacation at. It is only a steinwurft from the beach away, it was at breakfast before eyes if you of the terrace sits. There is at the beach a few shopping possibilities, small shops in which it t-shirts, jewelry, pictures, cigars and many more there is. Decide to buy something. If one at the beach to the right then after about 1 kilometer on a pink cottage in it is Olga, gladly a few souvenirs want to sell.

Nice big room, with great bed. Seating area available. Flat screen tv, coffee maker, minibar, iron and ironing board, air conditioning and fan, jacuzzi tub on the balcony. Large bathroom with separate toilet and huge shower. Everything was clean and tidy.

There was enough selection of restaurants, the food was at any time and everywhere really good and rich. Every morning there were freshly squeezed orange juice and in addition you could have smoothies freshly prepared, which i especially good liked. The cleanliness was everywhere immaculate.

Very much staff, all very friendly. At the ongoing 'excellent' one must get accustomed, also, that constantly during the meal someone next to you, the ask, if you have some need, or you just the drinks top up. We got used to, but it was for our taste a little 'too much'. The cleaning of the rooms was with us often only at 17 o'clock and from 6:30 p. m. the 2 time, which is not so significant was. Then was all great.

Nice pool area, which we did not use however. It was noticeable here, that very fast everything with towels was reserved, here were mainly the guests on, the the entertainment used (foam party, trinkspiele and so on.) Fantastic beach with great palms. Under the palms one had peace from the music and activities and at the same time natural shade. At the beach you as well as with drinks served.

Great big room, and bathroom. Our pool view room had a partial view of the ocean (2. floor). Great cleanliness in the hotel, pool and garden. Minibar included, safe inclusive, wi-fi for a fee. All inclusive. Bracelet without annoying. Guests at our time americans, french, swiss, austrians and germans. Age mainly between 25 and 35 and 45-55.

Hotel lies directly at the beach, the left with parasols, right you can have under palm trees. To the airport 30 minutes Expensive mall via shuttle bus 5 minutes away.

The rooms are super! Very big and furnished nicely, a bit colorful, bright and friendly. They make a quite new impression, no mold in the bathroom and everything was clean. There is a coffee maker, a safe, tv, hair dryer, iron, ironing board, slippers, dvd player (dvds can be rented), a jacuzzi tub on the balcony (please note, not half of the bottle from the hotelshampoo for a bathroom use, the schaumberg was gigantic :-d a quarter is enough ☺. The bathroom has two sinks, a large shower, and behind a door the toilet with a bidet.

In the hotel there was a buffet, in the morning, lunch and dinner can be eaten. The three specialty restaurants are the Oceana (Seafood and fish), seaside grill (grill) and the restaurant 'gohan' (sushi etc.). The restaurants in the neighboring hotel can also be used (but there were always very lots of people at, except for the italians' cloaks ', which is about 5-minute walk away). In the buffet there was daily another motto (spanish, american, dominican...). Who at noon only a burger and fries to them, this can also go walking barefoot at the barbecue at the beach do.

The service is none, or as one would say: 'excellent!' The staff are more and more friendly, helpful, questions, how one was doing and so on. They are also without tips very friendly and courteous, are but of course with a small tip. We had no complaints, and with the room cleaning we were also always very satisfied. At night the chambermaid again past, to be again fresh towels to bring, the nachttischlichter and the television set, the bed and chocolate put on the bed etc. :-) very pleasant!

Beach: around midday it was hardly possible, free chairs to get. In the morning we were mostly diving, so we just returned back to you later on the beach came... About half of the chairs are people to have occupied, the probably the whole day not at all emerged. We found the a great shame and looked instead at the neighboring hotel beach chairs. The loungers were all intact (the in the neighboring hotel were partly not so comfortable). Also at the beach of wellvital hotel rübezahl in schwangau was excellent. At the beach there were unfortunately no showers, but at the pool. The pool meanders through the whole area and is beautiful. The entertainers organize every day various games, where you play money gets, with you at the auctions by the pool t-shirts, rum or similar can get. Further offers the hotel Volleyball at the beach, Merengue-dancing lessons, spanish lessons at the beach (very funny), aerobics at the beach etc. Evenings there were on the 'Secrets Plaza' entertainment with the hotel's band, various dance groups etc.

The hotel is more like the smaller variety, at least in the cathedral. Republic ☺. It has approximately 350 rooms. All amenities are included in the price, even the 24 hours room service. Children are not allowed, so you can really no children shrieking relax - very pleasant. Many germans, americans and canadians, also british and austrians were many here.

The hotel is located in bavaro, Punta Cana directly at the beach. In in the area unfortunately many other hotels and a small town or similar there are none nearby. Every day shuttle buses drove to (tourist, expensive) shopping centres. At the beach and in the hotel enough excursions were offered (negotiate!).

The rooms are very modern, big and very clean. The hot tub on the balcony was really great as you pass through to very lots of space on the balcony. We were in 2. floor where you can enjoy the jacuzzi bathroom very big and clean. Towels were changed daily and all 3 days the bed linen.

There are 1 buffet restaurant at the beach where breakfast, lunch and dinner is. You can here great goes outside purely sit. Then there was 3 other restaurants at the beach(seaside grill, gohan, ozeana very good service). For breakfast there is always salmon, caviar, sparkling wine, and 1000 other schlemmersachen ). The buffet always had themed nights, which were very extensive. The atmosphere in all restaurants from the staff very gechilled and you will enjoy the great view of the ocean with full belly. Also one does not the feeling, that you tip the someone friendly (but all have a rest Dollar). Also in Europa looks like to why not in the dom. Republic

Yes what can i say. Simply top top top. You can really say excellent. The hotel was full at our time but you never had the feeling it is undesirable or the staff is busy. Immediately got a table and so fast you could not at all drink as you again asked. Also the food, whether buffet or à la carte restaurant and very clean and friendly (if you didn't find anything here must stay at home). The room was always very clean cleaned, you have to the humidity note it can sometimes be grumpy that's normal with 70% humidity. With us the air conditioner didn't work 1 hour later it was fixed. So as lots of hotels in Europa much crib itself from.

The beach is very clean and the loungers are not cramped together cramped. You can from 8:00 to 5:00 p. m. towels holen and this in the evening in large baskets throw. The service at the beach is top. Also the pool bar is great, you get really caribbean cocktails in the pineapple or coconut serves. Also all major alternative spirits even red bull one gets. We had never experienced something like that with all inclusive and we travel 5 weeks every year only 4 or 5 stars. The pool is very big where one was on mats float can, very relaxing. The seaweed did not bother us, it is really only 1 meters a bit and afterwards is turquoise mee, in addition, there will be always cleared away. The entertainment is reservedly however funny and in the evening very good.

The hotel is u-shaped geared toward the sea. The modern reception you got a free Plaza where in the evening events. There is in the entire hotel complex high cleanliness (even with ashtrays). You feel good straight away welcome everyone strives much and will do its best. Wireless internet we didn't use, because we had were on holiday. The hotel secret royal for 500 guests rooms, not badly soundproofed and very spacious and modern (and very clean) the guests from the ages of 19 to 74 years and also of the nationalities were mixed. In the adjacent now larimar but also children, these guests may not into the secret. This is a very stylish however not gesnobte atmosphere in the secret.

The hotel is directly at the beach. We had a room at the Plaza (furthest location very pleasant) from there you go 3 minutes to the beach. The beach is well taken care of. The loungers are very far apart and the service is at the beach top (especially Patricia and yohleni ) everyone is nice and dance once again. You can also at the beach shopping (is cheaper than in the hotel store). You can hour in a direction, fantastic. The hotel is for excursions very centrally located.

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

6.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

5.0

Staff's knowledge of foreign language

4.0

Quality of the beach

5.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Disabled-friendly

2.0

Proximity to shopping areas

4.0

Distance to the beach

6.0

Transportation connection and available excursions

4.0

Restaurants & bars in the area

4.0

Other leisure activities available

4.0

We had a junior suite on the 3 floor in block 5 on the dark side location. We had a great pool view and side sea view, fantastically. The room is large, airy, not musty smelling room and decorated up to date. The furniture made a new impression the mattresses were comfortable and not worn out. On the terrace was a jacuzzi the butler on request sunken and with rose petals decorated. The bathroom rather dark, however large, with glass shower and separate toilet/bidet. Mornings before 8:00 o'clock unfortunately no warm water! The room was every day thoroughly cleaned and the mini bar refilled. There was not any more like before rum and chips in the room. On arrival we have a bottle of sparkling wine and fruit can be. Alcohol gets you as a part of the room service not to the room. The 24 hours room service we didn't use them, but there is a small menu with dishes which you can order.

The offer in the buffet restaurant (la Riviera) i call for a all inclusive hotel rather than small felt. The dishes were however qualitatively good. There is a range of ready-made dishes, depending on the hot topic of the type, a pizzäcke, a great salad buffet, different cheeses, mostly 2 soups, and a barbecue corner where one from a selection of fresh fish and meat prepared. I missed at the buffet but usually the 'wow' effect. There were brand name labels and the quality the cocktails are good. Cocktails are always with nice decoration presented. There is also 3 à la carte restaurant. The seaside grill (meat), the Oceana (fish) and the new asian restaurant gohan. I have all the 3 tried. The ambience is nice and private, nevertheless the food is definitely not better. Very nice it would be if the restaurant a bar would give, in the evening before or after the food can hang out. So you would not always to lobby bar climbing, which was not bad, but a little restrictive.

Check-in: you get a cool refreshing towel, champagne and Piña Colada offered, very pleasant after a long flight. Everyone is somehow pleased about the arrival and greeted one with 'welcome home' and a smile friendly and helpful. You feel really welcome. We were Juan Manuel as our butler presented and mrs Erika from the concierge took us personally greeted and welcomed. We were then the bell boy together with our butler Juan Manuel by the complex to the room brought. On the way there us the first details on the appendix describes, meal times and procedures explained. Exemplary! Service in the room: the rooms were during our entire stay very thoroughly cleaned. In the evening there was a turn down service. It was again equipped with an extra bed, towels after, you got often lovely bed decoration from rose petals and chocolate, as well as the information leaflet with the events of the next day. Service in buffet restaurant: In bufferrestaurant there are two receptionists. A ask for the room-number and the other accompanied to the table, but of course wishes of the guests be taken into account. We are morning very gladly inside the window sat, but the preferences are just different. In the morning you got immediately orange juice poured and it has been asked, whether one coffee or sparkling wine would like. Orange juice and coffee were quickly refilled, depending on the waiter but also not at all. The selection at the morning buffet was very diverse and went from delicious serano ham to freshly squeezed fruit juices and freshly prepared egg dishes fresh fruit. At lunch there was in the rear seashore always barbecue. Here you got hamburgers, hot dogs, fries but also grilled chicken. At the buffet there was always a good selection of salads, many delicious cold dishes, different pizzas, but also freshly grilled meat and fish dishes. Mostly there were 2 soups to the selection. In the evening there was every day another theme nights. There were domenikanisch, italian, french, american, asian and so on. Me personally the asian evening at the best. The freshly prepared sushi was excellent. The selection of all-inclusive wines was well arranged. You had no. There was a red, a white, or rose wine choice. I did none of them tasted, so i with the champagne remained. The buffet offer in comparison to other hotels is rather small but of good quality. Disappointed i was personally from the christmas and new year's eve gala dinner, which except for some of the presentation, in nothing from the everyday food difference. There is a surcharge of 40,00 Euro per person to ask is for me not justified. Further stood for the gala dinner unfortunately only 2 meal times available. The guests had to for 6:00 p. m. or 8:30 p. m. decide. Initially i got for 8:30 p. m. no capacity. A conversation with the right person on the ground has helped and so i could reassured at 20:30 o'clock for dinner go. I felt the guests suffering which had already at 18:00 o'clock food other there were also by the pool or beach. Service at the pool or beach: The waitered drink service by the pool and beach was exemplary. I had in any hotel such a perfect and efficient service as here. At the beach bar there was peanuts, popcorn and fruit. Service at the lobby bar: Very friendly and quick. Special requests were fulfilled. Cocktails are on demand also freshly prepared. Evening one gets delicious olives and peanuts enough and each table in the inner and outer area was lovingly with candles decorated. Check-out service: Fast, competent and cordial. Immaculate Positive : friendliness and cleanliness Improvement: foreign languages of the staff Annoying: one by x different employees every day asked several times, if everything was excellent the annoying after some days extremely!

Here i am a little torn. The hotel is on honeymooners, couples or certain occasions specializes in. Here foam parties by the pool there was for me very peculiar. Further were by the pool not only foam parties, but also rumtrinkwettbewerbe, as well as other very loud, for me too loud events with hard bass music organized. At all, i think the entire pool and the pool area from 2:30 p. m. avoid, if you any saufgelager a la Ballermann/Mallorca interest. Otherwise is the swimming pool with the lazy river fantastically decorated. The beach is very nice. To the right there was an area where one under palms and left an area with umbrellas. Unfortunately is overall at the beach close at close and thus comes the caribbean feeling definitely not on. Unfortunately, there is the problem the mehrfachliegenbesetzung. As a guest you get towels as much as you (still) wants and this without towel card. It my the guests %blank% at the beach, as well as by the pool beach chairs for to reserve, so you at any time of the day the right beach chair in the right place have. I have very many occupied are seen, which the whole day without remained. Lots of guests, which then at 10:00 pm or later to the beach or pool were, could so no berth more and were understandably frustrated. A no-go. Here must the hotel definitely something to do. For entertainment, i can only say so much, that for example at the beach morning at 10:00 very pleasant steching music runs there and one at the same time of the pool with loud bassmusik blaring. Through the wind the music then strengthened, so that this doppelbeschallung almost everywhere heard is extremely annoying, if you sleep or to relax. The evening entertainment was for me no animation, however rather a bad joke, sorry!

The srbs is smaller all inclusive hotel. The whole area consists of the hotels srbs and the now larimar. Guests of the srbs must all furnishings the now larimar fully mitbenützten (the preferend club spaces) reverse will not. There are no all-inclusive wristband, so you with the transition to the now larimar its room card turf must. In general i was now larimar way too loud and hectic, the offer much worse, so that you would settle down in the srbs can stay. The hotel itself is good in shot, some areas look like new, others are already nenoviert. The large at all the hotel is very clean. The whole day is deseamed and wiped. The garden between pool and Plaza see how painted from, and you will find no weeds or otherwise something not there is. To my great surprise was the cutlery, the glasses and the plates not 100% ig clean (fingerprints, leftovers and so on.). During our stay from 24/12-03/01 the outside of the lobbies and the entrance area the buffet freshly painted. The baurarbeiten on new oriental restaurant ' gohan' completed and you can use. In the first 3 days the utilization was about 50%, after that it was suddenly very busy. The audience was a colorful mix with about 20% guests from Germany, lots of young USA citizens, but also a few guests from Russia. Guests of the european area were loud, particularly negative i nobody noticed.

As already described the journey takes from the Punta Cana International Airport to the hotel around 20 to 30 minutes. Nearby is the shopping center Palma Real. There is a free airport shuttle is offered. For a change or when it rains, i think the ideal, for shopping not really, because everything is overpriced. The hotel lies at a beautiful broad beach of bavaro. Unfortunately, the current apparently very inconvenient, which made very much seaweed, but also trash washed ashore. Several times daily the beach but staff thoroughly cleaned. The neighboring hotel there are unfortunately no that exemplary, so you with walks at the beach, with narrow places, also times by 'everything' grope must. The Punta Cana phenomän' helicopter at the beach' there are also, but less.

There are 373 junior suites of different categories: With garden view, pool view, ocean view, there was also still the swim up junior suites with direct pool access and a few ocean front suites, but officially not to book. All rooms about 53 square meter large and decorated up to date. Bathroom with double sinks, large shower and separate toilet. Hair dryer, bathrobes and slippers are available. The living room has an individually adjustable and effective air conditioning, a ceiling fan, an alarm clock with Apple docking station, a mini bar (all-inclusive), a flat screen tv, a dvd player, a safety deposit box and a terrace or balcony with jacuzzi. The swim up junior suites in the left wing (cielo Azul) are for certain the better choice for though sunbathers should find. Here you from morning until afternoon sun, in the rooms the right hotel wing (mar esmeralda) you only from (the later) afternoon just sun, some rooms beach chairs always in the shade.

The Secrets offers a buffet, three à la carte restaurant and four bars. Furthermore, all the neighboring now larimars be used. The you can give! The food the bluewater grill was marginal and cold, in the (little visited) mexican tamarindo are we after 30 minutes of waiting without even to get drinks and in the asian spice were the à la carte dishes all! Inedible: The tepid hauptspeisenportion the saté small skewers was dead and without sauce, the sauce of the sweet-sour schweinefleisches was eingekochte barbecue sauce and the vegetarian, indian gemüsecurry consisted of overcooked (frozen) vegetables, drowned in soya sauce and with chicken topped! Have we in the now larimar in all of us ordered vegetarian chicken found. Good appetite! Luckily there was still the private buffet in the Secrets. The other restaurants at now larimar we then gladly not have tried. To the restaurants in the Secrets: From the seaside grill we were, as described above, disappointed. Unattentive service, and the food us, except for the filet mignon, all not tasty and was more or less cold. The food in the Oceana was alright, the service friendly and attentive. Recently there was the japanese restaurant gohan, where we twice ate. Overall, we are the best. Good food, very friendly staff, even special requests were here not a problem. At la Riviera we breakfast, lunch and dinner in buffet form served. For breakfast: extensive selection, good bread, fresh fruit juice, eggs according to desire. The sweet things are between really good and not really tasty. Whoever jam will be disappointed, here only cheapest, packaged, actually inedible product offered. For lunch : apart from the problems with our table, the lunch buffet almost better than the dinner good. Good choice, much repeated however, at the grill there was always something. Only the desserts look and taste 'convenience'. Most did not meet our taste. For dinner: as the lunch buffet, only after theme nights structured, but we have no real difference could find. The french buffet for example there was french instead of spanish sparkling wine and crepes at their own grilling station, in the spanish evening was just (as always) the spanish sparkling wine served and the serrano ham freshly cut... Everything as the other days. The (brands ) alcoholic beverages the selection was good, from wine and sparkling wine there was always only one sort of, the we did not like it. Against an extra charge but you could various wines and champagne orders. The cocktails are edible but mostly too sweet. At all bars friendly and mostly quick service.

First the positive: Friendly and fast check-in, very nice service at the bars and in the pool area. Super was also the service in the swim up junior suites! Very attentive service in the asian restaurant gohan, good service in the restaurant Oceana. Housekeeping, depending on the person, fast, friendly and efficient. Habituation-needily only the eternal 'my friend' and ' gimme five' the most employees. But you must not join in. Annoying on duration is the eternal 'excellent', with which one actually always to questions of the staff should reply/must. Now for the negative: Housekeeping sadly partly extremely superficial and fast, which had as a consequence, that not only in our room all! Towels were forgotten and the evening turn-down service, to a 'under the door durchgeschobenes' veranstaltungsblatt the next day has limited. And around 6:00 p. m.! After complaining, they promised us immediately to take care of it... Nothing happened! The housekeeping older bathrobe took 3 phone calls, a visit the housekeeper, countless (pleasant and understanding) queries then after hours whole 3 bathrobes in the room. I think in a hotel this category you can assume, that the employees with direct contact to the english-speaking. It is however fast clear, that the staff mainly unskilled labour is, the unfortunately not insignificant part of also not real word of english understand. The a or other food or order to the long running the gauntlet. Prior to a late check-out to a fixed hourly rate agreed. Whilst checking out around 5:00 p. m. wanted we be the normal hourly rate have, until 6:00 p. m.. So (until 6:00 p. m.!) It was in the computer record, in addition, we the room until 6:00 p. m. still use. No matter if you 5:30 p. m. pick up! The rate no one knew more. It took 30 minutes and several phone calls and a double signed vouchers (the us 1 hour the amount zurückerstattete ) until the correct rate could be paid. Impossible incompetent and an absolute insult. A truly responsible or entscheidungsfähige person was not on site. The service the seaside grill was already almost nothing, although two birthdays celebrated and for a not insignificant amount of the paying card 'liquid' orderten, even (in advance) with good tip beforehand, it took 45 minutes and many demands, until we finally our food could order. Also otherwise we were actually the whole evening not really as (paying) guest use. Only one employee was really tried to make us, but we were not responsible for our table. But it is even worse! What we at noon in the buffet restaurant, la Riviera to have, we had never yet somewhere on the world experienced: We were a group of 5 people, those gladly to of the terrace of the restaurant eaten (paying guests must such a thing in the rule, it should free places give, or?). We were (not only once) given to understand, that it only seats for 2 or 4 persons give, we gladly inside in the 6. tables food. On my, very friendly, please us two tables push next to each other we got the answer, it was banned from the management. The request after a conversation with this only with 'is not present' lashed. Then we got a table directly in the deduction of strandgrilles offered, which we because of the here existing giant cloak friendly declined. However we discovered in the immediate vicinity a further, set (non-smoking) table for 6 persons and i asked (still) polite, if we don't use should. Answer: no, you can see the barrier, the the management reserved and only the tables moving '? After i then a bit rude and more forcefully became, could suddenly two tables pushed together. We were then ignored and had a long on the beverages wait, but we thought it would not again happen! Far from it, this play repeated themselves every afternoon, only again a table pushed together and once we were allowed to 5. to a foursome table. At least we received as it obviously runs, because there were always groups with more than four persons, the lunch sitting together: the americans, after the first ' no ' 50 Dollar, then the next day the table voreingedeckt, the eastern europeans there also with 20 Dollar further, but the every day? We would have not seen with your own eyes... It helped nothing, two tables split (four and a person), then the individual at the table completely ignored. With three and two people but worked. A further attempt with a supervisor to speak, not really for success, but the guests about a tip (with the it then with the table work should be?) Was very rude and was permanently ignored by us. In addition i must say, that we gladly and also not few tip, but just for a great service. At the last day should we still almost the lucky with a nice (german speaking) lady of the management (for the lunch always the layd table was reserved) to speak, our discussion getting pulled it however rather cards all other guests around us after their well-being to ask, we were noticeably ignored, but all the same we had no further lunch more... We found the really very modest performance, the only by the 'nice' request of the waiter in the restaurant, there with money to try, nor was topped! An absolute no-go, no matter for which category hotel anywhere in the world. But obviously these problems only groups with more than four persons in the buffet, or the, which are not large prior to show their appreciation. A shame, the otherwise many nice employees, only because of which there are 3 suns! Obviously there were when it comes to the cleaning also an external laundry service. From the hotel's laundry service we got after one and a half days the laundry (from the tagesservice) from fettstreifen covered back, from the external laundry (other packaging with company logo) was the laundry (after we prior to on the tagesservice insisted) on the same afternoon perfect washed.

Beautiful pool landscape, the deck chairs by the pool were mostly already reserved very early, luck, if you one of the on the ground floor convenient room to the garden/pool, all have their own beach chairs. At the front pool with of the pool bar from 3:00 p. m. the music loud and various games, thursdays there is a foam party. In the rooms at the rear is the but bearable, here gets you almost nothing with. At the beach there are enough sunbeds and in the left area was also umbrellas. This private Cabanas with butler service for 100 Dollar on the day are available for hire. One keeps towels free. The small gym and the spa area are located on the site of the now larimar. Until 5:00 p. m. we had in the gym no problems to the equipment to work out. The prices in the spa were outrageously high. Daily changing entertainment with live music on Plaza. At now larimar there is also an open-air disco.

Clean and well kept 5 star adult-only resort with a total of 373 rooms and suites of various categories. There are four restaurants, four bars, two pools, a gym and a spa. The facilities for disabled guests, amongst others 9 restaurants, the neighbouring now larimar resorts can be used. The complex made a really neat impression. Mixed clientele all age categories, mainly present guests from the USA and Canada were generally younger, about¼ of the guests was german-speaking. The food is all inclusive, there are luckily no 'bracelets'. Wireless internet through local vendors (in the now larimar, cash only) to outrageous prices as outrageous performance.

The hotel is located about 25 minutes by car away from airport. Shuttle service to a nearby shopping center. Depending on the weather is very much seaweed on the beach washed, the hotel tried this but as well as to keep them clean.

Size of the bathroom

5.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

4.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

5.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

2.0

Distance to the beach

6.0

Size of the bathroom

6.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

5.0

Competence (handling complaints)

5.0

Reception, check-in & check-out

4.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

4.0

Quality of the beach

4.0

Overall condition of the pool area

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

4.0

Family friendliness

5.0

Condition of the Hotel

5.0

General cleanliness of the different areas

5.0

Proximity to shopping areas

3.0

Distance to the beach

6.0

Transportation connection and available excursions

4.0

Restaurants & bars in the area

3.0

Other leisure activities available

4.0

Very big, clean, we had a room on the ground floor, from mold and so on as i read had, no trace

In the Secrets there was a buffet: Delicious, wide choice, what i loved: one had never great where queue, ka where the people but were the hotel was fully booked and it was not much going on in the restaurant The seaside (fish): We were once, it was very good Steakhous : Whoever meat loves, must go there! Very delicious Sushi: Who would have thought that sushi in the Dominican Republic can be good for you ☺ We were 2 times there, it was great =)

Great! It didn't bother us that you asked how it goes, we did from beginning to end excellent ☺ All the staff are really friendly and a always a smile The room was always clean, it was twice daily cleaned, even large with wash and so on, and once in the evening were the towels once changed, the bed has been turned and water the bed provided So what i have never experienced=)

We didn't take advantage of the entertainment on offer The pool was great, very big, at of the pool bar was as mentioned and what to do, what we funny and entertaining found The quiet pool accroaches the whole area, what really very nice is There were enough beach chairs We are always at 08:00 got up and there was still plenty of sun loungers, a few are of course also already reserved, there is anyway everywhere There is also the free collection schwimmmatten for the pool, a great idea=)

My husband and i were the first time in Karibik and really loved it. The hotel is perfect, we have never had such a great, friendly and great service experienced. The reception was great, after a tiring journey with a glass of sparkling wine and a damp cloth with the words' welcome home ' welcomes. One immediately to the room risks, on the way, everything explained and also in the room will everything shown. We arrived around 22.30 in the room at and with the food not stress and tried out room service, everything was super fast and really delicious! The next morning we were greeted with a breakfast in the room surprised, what really great was. The guest structure was pleasant, as it is a about 18 hotel is There were mainly couples in this hotel, a few groups. Negative but never a group noticed. At of the pool bar was something going on, but always funny and not excessively loud. Mainly the hotel of americans, british and german guests. The neighboring hotel could be used with, we were from and in the evening there as the disco and the casino are. The noise level is just around a lot higher, would not have meant that the case crumb would The disco is really great, large open, the beverages in the neighboring hotel however, they are not good, exactly like the food, i can not recommend

The beach is directly in front of of the door, and by far a most beautiful sections in the area. You can in both directions walk for hours which really nice is. At the beach there are a few verkäuft the but also very pleasant and not intrusive are, if you say that you don't need anything let a right in peace. From the hotel there is a bus to the nearby shopping center runs, you can but also without any problems on foot reach. There are a few shops, (especially a hard rock shop gg)

*our room was big enough and in very good condition. Everything was super clean and the tropical climate has also no droppings shown. Only the decoration on the bed was musty. No matter way so that. Nice bathroom. Marble slab, 2 sink, large mirror, and a beautiful large shower. In the extra room was the toilet and a bidet. *we had room number 5149 a swim out rooms with a terrace and access to the pool. It is everything available. Towels, bath towels, shampoo, Body lotion, shower gel, hair dryer, ironing board, iron, safe, blankets, electric. Air conditioning, fan, jacuzzi, coffee machine (as kettle use it) and the german plugs as well. Flatscreen tv with 70 channels. (dw =Deutsche Welle)

* there is several restaurants the secret. Therefore the rep told that it is the best tasting we also almost only meal there. It was completely enough and the restaurants looked comfortable from the cafeteria in the now larimar. Next to the buffet where every evening theme nights there, french, american, dominican, italian, mediterranean, there are still some à la carte restaurant. Bbq, Seafood, italian. *bars are available at of the lobby, at the pool and the beach As well as a snack bar at the beach where it chicken and burger gibt. *cleanliness is ok everywhere in the hotel given. There is nothing to complain about there. Only at the beach the seaweed is a problem. But that is in of nature. Tips were gladly taken. The atmosphere was very good. Especially in the evening with candles and lights. And if it somewhere too much commotion is you another corner. There are enough. Everything is all-inclusive, but the tours are expensive.

*everyone was friendly and in the morning with a nice hola, Como estais welcomes. *spanish and english are the main languages. Some could also a little german and russian. The room daily to different time cleaned. On request the housekeeping service in the evening also times purely. *the doctor is always on standby and its consultations In the front area of the hotel near lobby. We didn't need it luckily not. Atm only in the now larimar *child services : no children no support One reads the complaints be removed immediately. We had no.

*the topic entertainment, i think me briefly. There is every evening from the housekeeping lady a note with the entertainment of the next day. Spanish lesson, pool Volleyball, beach soccer, are just a few of the entertainment The place. Disco is in the now to find. Kids club as already mentioned falls from. *the beach is super with fine white sand. Only the seaweed which not always poured out was (and if yes then quickly the most crass) didn't bother a bit. Seaweed was also in the water to find. There lets it not avoid this completely the way to swim. The loungers were alright. On the right are palm trees and left are hütchen at the beach distributed. Really nice. Space is always available. Only side tables not. The pool is super. The completely through the rear part the hotel. Also here there were pool chairs with or without sunshade. Palm trees, flowers and a chessboard are to be found here. The front of the hotel wasn't in the pool area huge beautifully decorated garden. A praise goes to the gardeners. Time to mention. Strantdusche not seen. Pool shower was no water pressure out. *the showers were times people occupied the said just before sunbathe to have.

* nice large living room/bedroom with endless storage space for luggage and all other things. Great bathroom with marble slab Access to the terrace (swimout) (more under rooms) *the room would be cleaned daily to different time. Times only wiped sometimes thorough. With tips it was but not better. However was okay. Decorations on the bed. No towel animals with us. In the evening additional service by housekeeping the also the entertainment and the weather forecasts for the next day mitbrachte. Condition was excellent. Only in the rattan sleep during the day mosquitoes and the decoration on the bed smelled musty *all-inclusive and the daily stocked mini-bar From 18 to retirees everything was there. Americans, germans and russians were the vast majority.

* the beach is directly at the hotel and is open to the public. Parents with children but asked the section to leave. We saw. The Punta Cana International Airport is approximately 20 minutes away. *shopping center there were enough in in the area. Next to the On-site gift shop, and the in the neighboring hotel now larimar is a shopping centre about 20 minutes walk away. Out of the hotel then left only. Here there are clocks, jewelry, clothes, souvenirs, Hard Rock Café, popular bank and so on. The larger shopping center in San Juan we stayed in 15 minutes with the free pendulum bus. Here there was everything. Also food for private use. * desk gives it also. Drawback. You fly with the flier and pay a lot of money or you take the bus and you're almost a whole day on the way. We stayed in the whale wachting and santo domingo. El limon waterfall and national park you can book. On the subject of night life there were in both hotels themed nights and a disco in the now. Foreign i can say to it nothing. Restaurants nearby i cannot judge. In the shopping center, but there are some.

Size of the bathroom

6.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

5.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

4.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

6.0

Other leisure activities available

5.0

Size of the bathroom

6.0

Cleanliness & linen change

5.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

5.0

Quality of food and drinks

5.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Reception, check-in & check-out

5.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

4.0

Quality of the beach

5.0

Overall condition of the pool area

5.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

5.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

3.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

6.0

Other leisure activities available

5.0

Huge rooms with a large bathroom and very new furniture. Decorated up to date with a safe, jacuzzi on the balcony, separate toilet. Coffee maker is available. The mini bar was always refilled and the service worked around the hour! From the room service, everything is perfect cleaned and the turn-down service worked very well!

We were generally always in the la Riviera (buffet). The restaurant offers a huge diversity, the food has always tasted good and it was never something to the slope. Everything was always clean and the ambiance in the restaurant we have found very pleasant. One evening were we in the à-la-carte restaurant in the Secrets (Seafood). Also here the food was very tasty and the service still a bit more personal. Greetings to hector, the waiters (aha). Remarkably is still, that the service good is, before you give a tip. He is however definitely one or other Dollar extra value. In the buffet restaurant every evening another theme (asian, italian, french.) Simple tp!

Very friendly, faster and more comprehensive service from very ausfgeschlossenem staff. It almost nothing to be desired. Most of the staff speak english and a few phrases in german. Room cleaning was perfect and we had no complaints.

Very lots of free time- and entertainment offers, without this but as annoying are. Zumba, aerobics, Boccia, Volleyball, rum tasting, cigars workshop... , these are just a few offers. For each participating you get some Secrets-dollars, then at auction (three times per week) for certain things offered. The entertainers give themselves a lot of effort. You can the program but also easily withdraw. Especially good we found the morning aerobics and cigars workshop. From about 16 hours were very lots of guests by the pool congregated around the day with beverages slow off and on the evening prepared.

A very good all-inclusive hotel, for the almost no wishes are unfulfilled. Everything still relatively new and very clean. From the ages is from 18 years were represented. In our travel time there were mainly germans and americans.

The hotel is approximately 20 minutes from the airport and lies directly at the beach. We booked our trips through a well-known on our own. There are many other excursions were offered. Restaurants nearby we did not try out. After eating in the hotel are we in the evening to the shop & drink gone, what one can recommend, to the night life of dominicans to try out.

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

5.0

Distance to the beach

6.0

Transportation connection and available excursions

6.0

Restaurants & bars in the area

6.0

Other leisure activities available

6.0

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

5.0

Quality of the beach

5.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Proximity to shopping areas

5.0

Distance to the beach

6.0

Transportation connection and available excursions

6.0

Restaurants & bars in the area

6.0

Other leisure activities available

6.0

Size of the bathroom

6.0

Cleanliness & linen change

6.0

Room amenities (TV, balcony, safe, etc.)

6.0

Size of the room

6.0

Atmosphere & furnishings

6.0

Quality of food and drinks

6.0

Overall cleanliness in the restaurant and in the dining areas

6.0

Variety of food and drinks

6.0

Competence (handling complaints)

6.0

Reception, check-in & check-out

6.0

Friendliness and helpfulness

6.0

Staff's knowledge of foreign language

6.0

Quality of the beach

6.0

Overall condition of the pool area

6.0

Leisure activities (e.g. sauna, tennis, entertainment, etc.)

6.0

Family friendliness

6.0

Condition of the Hotel

6.0

General cleanliness of the different areas

6.0

Disabled-friendly

6.0

Proximity to shopping areas

4.0

Distance to the beach

6.0

Transportation connection and available excursions

5.0

Restaurants & bars in the area

6.0

Other leisure activities available

6.0

The rooms was very big and did an absolutely new impression. Have a room with a pool view. Erfreundlich was the fact that i had a sea view. The hotel i would than above average good, the minibar is well filled and the daily filling works well. The bathroom with a big shower was also every day thoroughly cleaned. In the evening the bed again prepared and towels when necessary be refilled. The daily information leaflet, which to the room is could the hotel save, as i from unnecessary.

The choice of food was moderate, the quality good. I would have liked a bit more variety desired. Despite topic days in the buffet, you could notice the food little differences. The food has i however tasted, it was seasoned sufficiently and warm. Tips were gladly seen and accepted, but you will be rewarded with a bit of friendliness without good service. You need for the restaurants no reservation, great!

The service is me in the srbs particularly positive noticed. All officials are cheerful, in a good mood and relaxed mood. All have a smile on the lips and greet friendly with 'hola'. You feel as a guest and welcome. I would particularly like to highlight drinks service at the beach, at of the lobby, and the excellent work of the gardener, which always too quickly be forgotten. The cleaning of the rooms was depending on the day good to very good and on the final day was a late check-out without any problems possible. The foreign language skills, in particular english should be improved.

The entertainment team tried hard the guests varied activities on offer. Nevertheless, i did a pure relaxing holiday and have't use this service. Simply ' no gracias' and you have peace and quiet here. The weekly foam party by the pool should be eliminated, because this raises a rather negative shadow over the hotel and the animation. I would like to highlight the sunbeds at the pool and beach, which i very pleasant and new found. You could get towels at the beach from 8:00 a. m. without towel card.

I was in the Secrets Royal Beach felt good. The hotel is probably the smaller areas in Punta Cana. The complex is very clear, very clean and modern decor. Very pleasant for me that the lobby, as well as the restaurants all air conditioned were. In bufferrestaurant la Riviera there is also an open area with a magnificent view to the beach. Wireless internet for a fee (should be for free) with fluctuating performance. The guest structure is mixed, predominately but guests from the USA. To be highlighted, that no all-inclusive wristbands required!

The srbs is located on the gorgeous and kilometer long beach of bavaro. The transfer time from the Punta Cana International Airport when direct directions has about 30 mins. There were shopping possibilities in the nearby located shopping center Palma Real (free transfer from the hotel) or at the beach. Bargain!