Secrets Royal Beach Punta Cana(5 stars)

Avenida Alemania 22000 Punta Cana View on map

Average rating

796 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.6
  • Service
    5.4
  • Location
    5.2
  • Food and Drinks
    5.6
  • Sport & entertain
    5.4
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388 reviews for this hotel sorted by travel date
Martin
Welcome to the (mold) - paradise...
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
The hotel was neatly arranged, not crowded. Service was great, all the staff are friendly and accomodating and the quality of the food is excellent! Only original materials! The whole area was very clean... But: We had acute mold in the rooms, due to the lack of penalties in the bathroom, so the rating not so great as my letztjährige at the grand Palladium. Beach extremely well-kept, plenty of beach chairs available, towels always available and fresh. read hotel review
  • Room
    4.0

    Very large, well appointed, but it lacks the dampfabzug in the bathroom, and the entire room was moist is, as usual, and why we enormous mold complaints had. Minibar was daily refilled and the tv has 80 channels. Very much sport, including playboy tv is included, but only a german-language transmitter (dw)

  • Gastronomy
    6.0

    Everything fresh, always warm, always enough choice, good a la carte restaurants, for variation was always provided, incredibly clean, staff always friendly, even without tips.

  • Service
    6.0

    Sensational atmosphere, very good english, spanish anyway top and sometimes also german. Room cleaning was good, but we get, as well as our friends a mildew room... In the restaurants we were really like royalty treatment!

  • Sport & Leisure
    0
  • Hotel
    4.0

    The hotel was neatly arranged, not crowded. Service was great, all the staff are friendly and accomodating and the quality of the food is excellent! Only original materials! The whole area was very clean... But: We had acute mold in the rooms, due to the lack of penalties in the bathroom, so the rating not so great as my letztjährige at the grand Palladium. Beach extremely well-kept, plenty of beach chairs available, towels always available and fresh.

  • Location
    6.0

    Direct beach location, 50 minutes from the airport (inclusive of stops)

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Matthias
Great hotel with limitations.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2013
The srbs is really a beautiful hotel with a great atmosphere, excellent service and great staff. The generous food, the nice suites and the very creative entertainment were in previous reviews navigate extremely bad. I can only agree. As in reviews but also following weaknesses is looking for, i write following, which you also in case of a booking should know. The most important thing first: you should get a room on the ground floor (= first floor) avoid. The rooms have a strong musty smell and beach chairs, at least from the front desk from the right location, at ... the entrance to the restaurants (constant noise). Furthermore, you had no privacy, since the terrace was fully visible. But also in the rooms with pool view in the two upper floors near the reception one must until late in the night with noise by show (until 10:30 p. m.) or, more specifically, by the disco (until 3:00 a. m. morning) from the neighboring hotel be expected. Sleep with an open window is difficult. Next point: the sea in front of the hotel is not up to the expectations of Karibik. It is cloudy and at the enter you can tell, the seafloor strong drops. Also some trash at the bottom, so you could get hurt. Further point: you'll get always beach chairs available, both at the pool and on the beach. But it is precisely the best places at the pool were, which due to the orientation of the hotel (few sun) only few, at 7:30 a. m. reserved. Weather: mid to end december almost always very windy, sometimes unpleasant to lie at the beach, as one of the wind the sand in the eyes of blows. From and especially individual brief but violent rainstorm Christmas: we were up zum26 dezembervor place. From dem24 dezemberist the hotel twice as expensive as in the time before. In my opinion not justified. Gala dinner (very good) however nur24 dezemberweihnachtsshows, except for the appearance of Santa Claus, the only disappointment (magician, illusionists; in fact). For example, we have in Mexico already much better experience. One imagines on o. a. points, you could have a great vacation. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Other leisure activities available
    5.0
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Martina
Great hotel, great food, great people.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
The hotel is beautiful. It is well laid out, super clean and very well maintained. The rooms are with a very large box spring bed equipped, flat, small couch and free safes. Each room has a hot tub on the balcony/terrace. Simply brilliant. The Tropical-view rooms are partly very surrounded by palm trees and may therefore very be dark. It was sunday We have but after referring with the reception can change. Most of the guests were germans and americans. read hotel review
  • Room
    6.0

    I've already in the other points described Great room, Tip: if it is to the pool side to book.

  • Gastronomy
    6.0

    The food is amazing! The wine and the cocktails were also very good Every morning there was sparkling wine as well as freshly squeezed juices. Otherwise lots of vegetables, pasta, fish, shrimps, lobster. What more could you want... You can the sea food. Lovely.

  • Service
    6.0

    The entire staff is extremely friendly! We had a room change required, which wasn't a problem at all. Every wish from our eyes. The temperamtent and the good mood are antsteckend!

  • Sport & Leisure
    6.0

    At the beach there were towels and enough beach chairs/umbrellas free. The beach a bit of seaweed, which however no problem is. At the beach and at the pool there is a is true, so you have to take to do anything. What i especially recommend, the evening shows. These are usually of professional artists made. Especially the circus show is highly recommended, simply unbelievably. The hotel live band plays every evening beautiful dominican music.

  • Hotel
    6.0

    The hotel is beautiful. It is well laid out, super clean and very well maintained. The rooms are with a very large box spring bed equipped, flat, small couch and free safes. Each room has a hot tub on the balcony/terrace. Simply brilliant. The Tropical-view rooms are partly very surrounded by palm trees and may therefore very be dark. It was sunday We have but after referring with the reception can change. Most of the guests were germans and americans.

  • Location
    5.0

    The hotel is located directly on the sanstarand and about 20 minutes away from the airport. The rest i can't say much, we have no excursions.

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Monika
Very good location, with the best in dominican republic.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2013
Excellent hotel, only for adults. Top maintained 400 - room property With outstanding all inclusive concept. read hotel review
  • Room
    5.0

    All rooms are with about 50 square meter very large, with air-conditioning, safe and mini bar (including) flat screen tv and a coffee maker. Shower freely accessibly. All stone floors and well cleaned. With the rooms one should note: Tropical view is a view of the garden of the neighboring hotel. Pool view in block 5 is available throughout the day in the shade. The terrace rooms (terrace sand/grass) drag, where appropriate, humidity and smell accordingly. Recommendation: don't move, but in block 3 change. The terrace room block 3 have terrassenplatten. Each room has its own beach chairs. Shade must be searched. The rooms in the 1st and 2. floor have their own hot tub on the balcony. The whole block 3 was located all day long in the sun. The whole block 3 houses: Rooms 4 times 02 to 4 times 26 in plaza nearby (very noisy at night) Rooms 4 times 30 to 4 times 56 are the quietest. Rooms 4 times 50 to 4 times 96 in poolbarnähe and during the day in the afternoon until 18 hours a bit noisy. Then there is still the preferred club. Is located between the block 3 and the luminar. Tropical view is a view of the garden and on the block 3. Ocean View has' a partial view of the ocean '. If you preferred needs, see price list?

  • Gastronomy
    6.0

    Breakfast, lunch and dinner in the main restaurant Riviera in form of a buffet. The breakfast is excellent. Of smoked salmon and cereal everything there, including champagne. The lunch was average. However, you can here on beach bars and grills to evade. Good was the fruit. Therefore, that the Riviera a large restaurant is, is the noise level, especially at the dinner quite high. Also, there is the buffet not everyone thing. There are, however, in the royal area 3 speciality restaurants, where one was served and a good menu selection has. Seesidegrill with more meat, Oceana toward fish and a sushi restaurant. During our stay we only the service restaurants visited. You can also in the sister hotel luminar also 8 restaurants use. They have the problem, that the high number of guests waiting period of up to 30 minutes can arise. The quality in the service restaurants is of a high standard. Drinks as much as you want. Everything is very clean. What we found was a good thing is, that the tips in a split the bill ended up.

  • Service
    6.0

    The hotel is very clean. But plenty of staff. We estimate a guest 2 staff. English language skills were not always available, but you can in most areas communicate. The staff is very friendly. Tips or smaller attentions are appropriate, since the people earn very little (medium hotel has about $40 $1$ 200/month) The area is only for adults. There are many honeymooners. Small complaints or special requests such as 2 blankets were taken care of in a short period.

  • Sport & Leisure
    6.0

    The pool area is in kanalform laid out with a main pool of about 15 meters in diameter. There you can directly in the water at the bar alight. This area is a bit noisy. It is possible with about 130 loungers too little in the pool area. If you have a terrace room has, there are in each case 2 chairs (s. rooms). On the beach there were enough beach chairs available. Partly under umbrellas or free under palm trees ( schattensuche ). Towels are free of charge. At the beach the whole day different activities were offered. In the pool area, it is so quiet. In the evening there is in the plaza changing events such as circus, dance-shows, music shows, akrobatic etc. A bit annoying we found the Secrets band, the very good music, but by volume this quality reduced. Good and loud is not very good.

  • Hotel
    6.0

    Excellent hotel, only for adults. Top maintained 400 - room property With outstanding all inclusive concept.

  • Location
    6.0

    The hotel is right on the beach, connected to the sister hotel laminar. Transfer from the airport about 30 minutes. Near the beach is a small shopping center.

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Stefan & Brigitte
No 5 star hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2013
Noisy party hotel for Americans. No Caribbean feeling. The drinks don't deserve to be called cocktails. Far too sweet and little alcohol. Annoying people who try to push you into excursions every day. read hotel review
  • Room
    3.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    3.7
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    2.0
  • Location
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    1.0
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Sven
Dream vacation - gem: preferred room.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2013
All in all a absolutely gorgeous hotel with everything the heart could desire. Lovingly to the smallest detail. The hotelgüße was pleasant, it had everything you could need, can still not lost! Multicolored mixed public of about 25 ( hichzeitsreise ) until 70. mainly americans, many germans, some swiss, british, french, austrians... No russians (not one!) read hotel review
  • Room
    6.0

    The rooms (junior suite) was very large and well maintained. Everything was always clean and in very good condition. The safe could be used free of charge, but we always felt very safe. Only the money was in the safe. Mobile phone, laptop, etc. Were open... It was always everything there. The balcony including jacuzzi is a highlight. In the evening times nicely into the jacuzzi and it really let go (it fit comfortably 2 persons together purely). Shower was also very large (one fits without problems 2. purely...). The toilet with a separate door in the bathroom, so you don't mind, if a must. There was a lot of value on detail. The minibar was always full, it is always clean. If something was missing: concierge call and after 5 minutes they were there the worries.

  • Gastronomy
    6.0

    It is on the Secrets page 4 restaurants (Seaside grill - seafood - la gohaan - la rivera). Furthermore, you can all restaurants only a few steps away, now larimar use. Our favorite was the Seaside grill (tip: starter Carpaccio, main course: beef fillet, dessert: passion fruit-cheesecake - a passionfruit Daiquiri / heaven!). The other restaurants were recommendable. One notices but quite clearly the difference between the now larimar food and the Secrets food - there are certainly 1-2 steps to the Secrets in between. During the day you can also on the beach regularly served and gets everything which the heart desires. Even international drinks (as absolutely vodka, Campari, etc.) Are with us. It is thus no cheaper alcohol mixed, everything was of high quality and fresh. You never have to give a tip, but we often on the beach a Dollar given for the good service. Also the maid we have always a tip left. The also have to make a living...

  • Service
    6.0

    We are not good, we are excellent! This is the motto of the workforce and it is always and everywhere lived. Everything berüßen with a smile and at least one 'hola'. No matter when, no matter by whom. Very friendly, without being intrusive. Most of them spoke next to spanish english. Some can also a few tatters german. The shows in the evening are generally in spanish, english and german moderated. So for every understandable. Rooms are thoroughly cleaned every day, if something is: short the concierge calls, after 5 minutes someone at the door and. Absolutely courteous and one feels as guest always as estimated customer!

  • Sport & Leisure
    6.0

    We were mostly on the beach and only rarely at the pool. The pool is the 'lazy river' a highlight. One drives through the palm garden and enjoy the change of shade and sun, very relaxing. Every day there was a large entertainment program at which one teilnehemn can, but do not have to. We stayed here very calm it and were only in the evening with the shows. These are very good and interesting, especially the circus show is very great. Overall on a high level. On the beach there were more than enough pool chairs and these were very comfortable. Umbrellas were in forom from palmenähnlichen shades. Everything top!

  • Hotel
    6.0

    All in all a absolutely gorgeous hotel with everything the heart could desire. Lovingly to the smallest detail. The hotelgüße was pleasant, it had everything you could need, can still not lost! Multicolored mixed public of about 25 ( hichzeitsreise ) until 70. mainly americans, many germans, some swiss, british, french, austrians... No russians (not one!)

  • Location
    6.0

    Only 25 minute transfer from the airport! The hotel and the flight was booked: paid desn transfer locally, is much cheaper, than with the tour operator. Transfer with the taxi costs only 3 5 us $per way (per travel/per person). In the hotel there is everything, what you need. Also some shops with surprisingly fair prices. Outside there was a nobelshoppingcenter (Armani, Boss, etc.) , is very nice, but also not really cheaper than in d. the best thing about it is the Hard Rock Café. An absolute must: trip on the Island of Saona. With the catamaran and back with the speedboat. Very nice tour 8 per person about 80-100 us $including all, also food and drink!)

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Duda
Hotel has 18 evening entertainment under 18!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • November 2013
Hotel has 18 evening entertainment under 18. read hotel review
  • Room
    1.0

    Room in the ground floor room where i was 5135 smelled extremely musty, moldy smell. Refrigerator was broken and ventilation in the bathroom.

  • Gastronomy
    5.0

    Great food. There are a variety of restaurant.

  • Service
    4.0

    Friendly staff. Spanish is a must or english.

  • Sport & Leisure
    5.0

    Enough beach chairs at the beach, are very comfortable.

  • Hotel
    4.0

    Hotel has 18 evening entertainment under 18.

  • Location
    5.0

    Airport about 20 minutes with the car.

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Walter
Absolute Karibik-feeling.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2013
Modern international hotel with nice spacious and air-conditioned suites, very clean, 2 times a day the housekeeping, refrigerator with complimentary mini bar was replenished every day, telephone, safe, balcony or. Terrace, dvd player, 32 inch flat screen tv with 70 channels satellite tv - all-inclusive, several restaurants and bars. Guests: all age groups, mainly us citizens, canadians, french, german, a few russians. The house is as 18 + hotel; there are no children or young people in the hotel. The area was located directly on its own palm beach on the atlantic coast, in a spacious and very well kept ... palm garden with pool area. read hotel review
  • Room
    5.0

    We have a 40 square meter suite in 1st floor occupied with a view of the pool. Balcony with hot tub, king size bed, controlled air conditioning, daily stocked free minibar, 80 centimeter flat screen tv with 70 channels satellite tv - dvd player, coffee maker, telephone, iPod-alarm clock, private sitting area, a desk, built-in closet, in-room safe, ironing board, hairdryer, A spacious bathroom with open shower separated by a glass wall is, 2 sink and make-up mirror. Extra toilet with bidet. Everything was very clean and neat! A small drawback was the size of the toilets. You could have a einbauspülkasten be used, and the partition wall to the bathroom around 30 centimeter offset would be gained a lot. Place would be but overall plentiful. Perhaps when one thinks the next renovation!

  • Gastronomy
    5.0

    In the hotel area you will find a fish, a steak and a sushi restaurant, as well as the international restaurant with daily changing priorities. The theme restaurants have a rather small but very nice menu where you will find, which one expected. The large restaurant is on buffet daily changing various cold and warm dishes, soups, cold and warm starters, vegetables, fruit, cheese and pastries at. The variety of the meals - if you eat everything, daily discover something new can. A restaurant is no 4 toques restaurant but there are all food is fresh, delicious, and with very much love for the detail prepared. The speiseteller are warmed and there are also daily some dishes before the guest was freshly prepared. On dietary requirements of guests taken into consideration. The cleanliness and hygiene is impeccable! The fruit offered is fresh, maturity and taste not to beat; you can tell, that everything on the plates it grow!

  • Service
    5.0

    The entire staff is very friendly! Hola, cómo está (hello, how are you?) Is as good as any on the lips. The certain reserve of the staff, as you in many large international hotels, you will not experience. But nobody was pushy! Who however on friendly almost friendly coexistence value is that here fast find anything. Spanish is the national language. With english you could get by very well; german is hardly spoken. The cleaning of the room is ok. In the evening the housekeeping again and controlled, if everything was okay and the bed on. Directly between the secret royal beach and the neighboring hotel now larimare is a doctor the 24 hour is occupied. Because a halsentzündung i had to the doctor outpatient consult. They speak english and the doctor made a very thoughtful and competent impression. The consultation is available at an extra cost and must be paid immediately. The erstuntersucheung costs 1 05 us $. Credit cards accepted.

  • Sport & Leisure
    5.0

    At the beach and at the pool there were several times daily different games and animated sporting activities. On the beach you will find the usual activities such as banana boat, jet skiing, diving school, parasailing, kite surfing, etc. Child club gives it in a 18 + hotel does not have and the disco is located in the adjoining hotel now larimare. The fine white sand beach is very clean. The beach chairs could have been a bit be wider, but are ok; beach towels there was free of charge every day. You found shade entwewder under palm trees or under umbrellas from palm leaves. The water: you are on the atlantic coast and we stayed in the 2. half of november 28 degrees celsius measured. The surf is noticably but not dangerous. On some days unpleasant we found the alluvial seagrass. The beach is several times the week maschiniell mangaian cleaned but sometimes plods through the seaweed into the deeper water.

  • Hotel
    5.0

    Modern international hotel with nice spacious and air-conditioned suites, very clean, 2 times a day the housekeeping, refrigerator with complimentary mini bar was replenished every day, telephone, safe, balcony or. Terrace, dvd player, 32 inch flat screen tv with 70 channels satellite tv - all-inclusive, several restaurants and bars. Guests: all age groups, mainly us citizens, canadians, french, german, a few russians. The house is as 18 + hotel; there are no children or young people in the hotel. The area was located directly on its own palm beach on the atlantic coast, in a spacious and very well kept palm garden with pool area.

  • Location
    5.0

    Is located directly on its own private white sandy beach; it is either under palm trees, fixed umbrellas or directly on the sea. The international Punta Cana International Airport is about 15 minutes' drive away. No aircraft noise! No traffic noise! The resort is completely fenced and guarded. Night life is only by the hotel's entertainment, or in the neighboring hotel now larimare the also free could be used. Shopping center palmareal about 5 minutes with the hotel's shuttle service (free). Here you will find, among other things, a pharmacy, several bars, restaurants Hard Rock Café and a variety of shops and boutiques. The shopping center San Juan is in about 10 minutes with the hotel's shuttle service (free) to reach. Large supermarket, shops, boutiques, restaurants and bars; rather a bit easier.

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Dominik
A better hotel is difficult!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2013
As already many before me, i can absolutely positive reviews only confirm. The whole complex is in excellent condition and left nothing to be desired. We had a swimup room on the sunny side of the area. Such a room only highly recommend as you in 3 steps in the pool is. Guests came from Amerika and Germany. Very few Austria and Argentina. Age of 18 years in the high age (no children allowed). Atmosphere in general was very quiet and relaxing. Beach like in the picture book with 'white' sand! The only thing we found to be a little ... disappointed (we knew) is, not that the water 'transparent' and that was always seaweed in the water and on the beach. Sometimes less, and more. Beach chairs at the beach and ' umbrellas' of palm trees are in good condition. read hotel review
  • Room
    6.0

    Room is large with a very large closet. The bathroom was sufficiently large with two sinks and a very large shower and a separate toilet. King size bed in a very large mattress and several pillows. A couch, tv (a german transmitter), dvd player, coffee maker, safe, iron and ironing board and iron, air conditioning... We had a small terrace with a table, two chairs and a jakucci. We also had a protracted 'terrace' with two private the 3m from the pool were ☺ absolutely recommendable!

  • Gastronomy
    6.0

    2 à-la-carte restaurants (steakhouse and oceangrill ) and 1 buffet restaurant. In the neighboring hotel can still 5 à la carte restaurants be mitbenützt (mexican, blue grill, french, chinese and italian). The quality of the meals is 1a and everything can easily be eaten. Everything was clean and hygienic!

  • Service
    6.0

    The service is excellent. Each employee is friendly and greeted every with a smile. Excellent service in the room or on the beach (also without tips they make a lot of effort)... Room was cleaned every morning and mini bar was filled up. Room was in the evening still time controlled, bed turned down and a note with the news left.

  • Sport & Leisure
    6.0

    There is a gym that was in a super condition. More sport unfortunately we did not done ☺ There were two pools... A pool with swimup bar and a pool through the whole hotel area winds. This pool meanders for the swimup rooms. Pool was always clean and was cleaned regularly.

  • Hotel
    6.0

    As already many before me, i can absolutely positive reviews only confirm. The whole complex is in excellent condition and left nothing to be desired. We had a swimup room on the sunny side of the area. Such a room only highly recommend as you in 3 steps in the pool is. Guests came from Amerika and Germany. Very few Austria and Argentina. Age of 18 years in the high age (no children allowed). Atmosphere in general was very quiet and relaxing. Beach like in the picture book with 'white' sand! The only thing we found to be a little disappointed (we knew) is, not that the water 'transparent' and that was always seaweed in the water and on the beach. Sometimes less, and more... Beach chairs at the beach and ' umbrellas' of palm trees are in good condition.

  • Location
    6.0

    The hotel is about 30 minutes away from the airport and is located directly on the long bavaro beach. In the 'area' there are two shopping centres, the without problems with the bus be achieved.

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Katrin
Not always everything excellent, but good!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2013
Very nice hotel, but not everything was always excellent. read hotel review
  • Room
    5.0

    About the rooms you can say nothing. The size is good. We had a swimup 5181. Was direct at the restaurant. Had advantages and disadvantages. That musty smell, i could not say. We had only once, because we the climate long had. This ran at night and it did not smell musty. But perhaps because of the fact, that our room was a big outdoor area and not cramped and dark like the other swim ups were.

  • Gastronomy
    6.0

    So the quality of the food is really great! Especially the beef in all variations ain dream. Everyone can find something. Even when i diet due to my durchfalls had had, i found enough. The steakhouse and seafood separately visited, you should even eintscheiden. In the end, there is the same also in the buffet. But still, it was very delicious. However we were in the 2. week time in seafood and i had the same meal, which this time not as good as before. Cleanliness was okay. The atmosphere in the Riviera is sometimes a bit cafeteria-like. After one week repeats itself the subject of the buffets again. But basically there were almost every day the same. We liked to tip. However you have noticed, who always the same a bit and the special service has been received. We have just always where differently and most are but unfortunately only with extra money friendly. But not all. What had us very upset, however was, that one of the plate was already cleared away, even, if you the fork in my hand. Even, if i my cutlery placed so had, that i display not to be ready, they wanted him plate.

  • Service
    5.0

    All in all were all very hard and was very friendly. The guest service, the we often had to take up, the knowledge but rather bad. The was ewrtwas strenuous to communicate. Other areas it didn't matter. Our hauptreinigerin of the room was top. Of al it however two days freely had, it was not as thoroughly. One must probably be lucky. Complaints are adopted, but not quickly implemented, when we went a whole week a lamp in the room did not, although we every day stressed had. Thanks to alexis from the guest service it went then however after the 2. start. The doctor i had to unfortunately also aufuschen. My doctor was super nice and competent. I felt really immediately better (diarrhea, which i with german nostrum not in the grasp had). But not cheap (750 American Dollar for 2 days treatment and medicines). If you're not auslandskrankénvericherung has, should only in the emergency again. Very attentive i found, that from the day of my illness every day the concierge called and after my are asked about. I have been asked, whether i do or special food for me to prepare should. Really great!

  • Sport & Leisure
    5.0

    Animation, disco and sport we not took up. The pool is very nice. The beach also. However, it is really quite dirty through the seaweed. Despite beach and pool bar at the place served. The mandatory reserve the beach chairs was very pronounced. For sunbeds under the umbrellas you have to be on time there, or just on the level of all and already at 7 o'clock. Under the palms there were however still enough places. But here you had never a right shade or sunny spot. Hit. At the beach there were no showers, but in the pool area.

  • Hotel
    5.0

    Very nice hotel, but not everything was always excellent.

  • Location
    5.0

    The question is which one wants to have. We could with the shuttles two shopping malls, and the airport is also only about 25 kilometer away. The trips you anyway always on site angeholt. As you got everything in the hotel, as it was a shop has (however naturally much too expensive). If you really need that was needed i would drive to the San Juan shopping center recommended. There was a really large supermarket. We had sun and the rum bought.

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Bianca
Nice hotel in great beach location.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2013
The hotel is big. The hotel plant is very much maintained. The gardeners every day at work the everything look nice. Internet was unfortunately not included. Since we but prefeerd were we had free internet access. At the time when we were there were many americans and germans in the hotel. read hotel review
  • Room
    5.0

    The room was very large. Had two big beds with lots of pillows. The bathroom was also a reasonable size. The toilet was separate with a door to lock.

  • Gastronomy
    6.0

    The hotel has several restaurants. We were mostly in the main restaurant. There was everything to food what the heart desires. You could always fish and meat freshly anbraten. The quality of the food was always good. There was always fresh fruit and delicious dessert. For breakfast you could even caviar food. The food you could everything the drinks which one wanted. Standard water and orange juice for breakfast and water and wine for lunch and dinner.

  • Service
    5.0

    The staff was always friendly. None had bad mood. With english one could inform oneself well. A few broken german was also spoken. The room cleaning was also in order. Only sometimes the towels were not refilled. Twice we had something to complain about and have it at the front desk. Unfortunately, in the two weeks we were there, nothing happens and it was not resolved.

  • Sport & Leisure
    6.0

    The pool area was a dream. The pool meanders through the whole hotel area. It was never crowded. Entertainment is also available. But we were not hassled something to join in. A gym you can use. This was also very well used.

  • Hotel
    5.0

    The hotel is big. The hotel plant is very much maintained. The gardeners every day at work the everything look nice. Internet was unfortunately not included. Since we but prefeerd were we had free internet access. At the time when we were there were many americans and germans in the hotel.

  • Location
    5.0

    The drive from the airport 30 minutes The hotel is right on the beach. You had to walk a few minutes to the left takes you to a 'shopping center' where you can buy souvenirs. Shopping possibilities are with the free shuttle bus to reach. The two shopping centers, but not absolutely look at. Only the Hard Rock Café you can just relax there. No waiting time as in other cities.

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Carina & Marco
Far from 'excellent'
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2013
The hotel looks really great and the area is very well maintained. It is for Punta Cana a rather small hotel, which, in turn, in the total with the now larimar complex already very large. I was not in advance clear, the two resorts so much go hand in hand, that is at this point i said: you are prakltisch a uniform resort. The two hotels have the same entrance, partially the same staff, as well as in my opinion the same kitchen, with the Secrets somewhat superior food offers. At our travel time there were the majority of americans ... and germans (equally), the rest other europeans, canadians/misc. To 90% couples, many honeymooners. There is no free wi-fi! Per week want the resort 60 Dollar but. Really rude. In today's time and in a 5 star hotel, that claims excellent to be, should the standard include. read hotel review
  • Room
    6.0

    The room is really nice, very spacious and the bed very comfortable. The decor and design is very attractive and all in good condition. Air conditioning worked well.

  • Gastronomy
    3.0

    There is a buffet restaurant ' la Riviera', also a steakhouse 'Seaside grill ', a seafood. Restaurant 'Oceana' and a sushi bar ' gohan'. At now larimar there are other restaurants including mexican, asian, french and italian. The Oceana and the italian at now were really good. The buffet in the now the atmosphere was a catastrophe. The buffet in the Secrets: 5 stars? Breakfast was actually the best. Lunch and dinner were identical and also the daily changing themes brought not much change here (these repeated again after a week). Pizza was simply disgusting, way too much cheese and no taste. Pasta every day the same: white sauce, tomato sauce, bolognesesosse, the you then gemüsestücken or ham etc. Can aufpeppen. For me it was a kids buffet (and in an adults-only hotel!). Vegetables and fish was repeated almost daily. In short it was not very varied. Since we didn't eat meat, for us it was once again heavy varying food. I should add, that the bechriftung was poor. As allergiker or diabetics you could quite despair. Example: the sign was' chickpeas' so chickpeas. Beyond that meant unfortunately a beef stew with chickpeas. The hygiene i rate as poor, it is at the entrances to the restaurant hand disinfection is required, however, do not pay attention to, also of all used. What brings me it so, if only i use? You have to park at the buffet so much folds out and touch. Furthermore, that the waiters guests the hands clapping or zufausten. In addition were mosquitoes at the buffet, because the door often abandoned was. Our gastrointestinal tract went to 2a 3 days bad with strong stomachache, it is located near, that the food came. A virus or similar it was at least not. The buffet itself was very cramped and i would even as stressful designate. It was very loud and because of the kitchen entrance and therefore behind was always traffic available. So, in my opinion completely wrong place. There was no specific drinks for food, water from the Krug, standard soft drinks. The next problem - the bars: at the beach one gets water in bottles' only as long as stocks last '. Afterwards there was open water in plastic cups. In a 5 star hotel and, in a country in which it, inter alia, the cholera gives? Clearly assume, that filtered mineral water is, but the wasserkanister affect me not spotless. Furthermore, that it is very strange tasted and you sometimes tasted, which before in this glass was. On our complaint us at the minibar service out. Meaning you must then more water in the minibar refill and bring their own. Other drinks on 3 star level.

  • Service
    3.0

    The first impression was really good, but after a few days turned the sheet. We were very disappointed of all what the service was concerned. At the reception you as soon as possible processed. One should speak english or speak spanish, we didn't get far with german, especially, when it comes to complaints. Front desk and leave was quick and painless... Just mass processing. Room cleaning service was in order, however there was every day something, times a towel, times the towels... If one to tip gave and a day before the departure was strangely everything in order. (coincidences there is!?). Moreover, i find it personally extremely disgusting, that the cleaning ladies a toilet brush for all use! This runs on the when they slammed with, in other words the toilet is not available. Beach towels must one itself at the beach get, and one must have luck, that you also then one gets, if you need. After our complaint was the service better and it was list. Thus rather problematic. The constant 'excellent' extremely annoying, especially one should first endeavour, that you also in all 'excellent' is, before it several times on the day by the guest want to hear.

  • Sport & Leisure
    2.0

    The entertainment i can only say one thing: a mixture between kindergartenspiele and affenzirkus. At lunchtime there was constant music. At the beach one is continuously over-talked to: excursions, parasailing, snorkelling, spa... - and the hotel. The walk then from local traders and suppliers, the still a bit understated are. The pool is great. To poolhygiene i cannot express myself. I found it strange, that the poolregeln say, the guest should shower and the cleaning staff, the pool was clean, along with clothes (probably sweatier) reinspringt. The beach chairs were a joke. There are no cushions, and who previously no onset, the after the holiday. On the beach/pool there were for both male and female both literally a toilet.

  • Hotel
    4.0

    The hotel looks really great and the area is very well maintained. It is for Punta Cana a rather small hotel, which, in turn, in the total with the now larimar complex already very large. I was not in advance clear, the two resorts so much go hand in hand, that is at this point i said: you are prakltisch a uniform resort. The two hotels have the same entrance, partially the same staff, as well as in my opinion the same kitchen, with the Secrets somewhat superior food offers. At our travel time there were the majority of americans and germans (equally), the rest other europeans, canadians/misc. To 90% couples, many honeymooners. There is no free wi-fi! Per week want the resort 60 Dollar but. Really rude. In today's time and in a 5 star hotel, that claims excellent to be, should the standard include.

  • Location
    3.0

    From the airport it was about 20 minutes. Shopping and excursions we didn't use it, since we share the cathedral. Repair. From a cruise know. There is surely samana and the isla Saona worth seeing. Location is right on the beach. The beach looks super beautiful, the different shades of blue are impressive. But for swimming? It is a lot of seaweed available particularly on this beach section extremely. The water quality may be in order, but from paradisiacal conditions can be are not talking here. The water was anything but crystal clear. It is clear the seaweed and the currents' nature ' but it's no fun swimming in it. If about 1/2 hour to the right or to the left is, you will find as much nicer beach sections, flat and with clear water. Punta Cana is party, party and more party. Party boats constantly dropped the anchor and helicopter are traveling the whole day. So i think it would be far from, here honeymoon spend to have!

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Christian & Alina
Great excellent!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2013
We stayed at this hotel and were 100% satisfied. The slogans 'excellent' or '2nd home' are absolutely right. The waiters (in every area of the hotel: on the beach, at the pool, on the plaza, as in the restaurants) were just great. Shortly after you sat down, there was someone there for your order. Every staff member always had a smile ready and all were really very friendly. The food was first class. Every day rich and varied food. The selection of desserts is hard to beat. Also the breakfast was very good. Kelloggs every kind, freshly prepared omelettes, breads ..., cold cuts, yogurt, corissonts, fruit and so on., freshly squeezed orange juice, and choice of freshly squeezed juices or shakes. A big compliment to all cooks! The steak restaurant is also to be recommended. There were also no limits the alcoholic drinks. The cocktails were super delicious and the choice was huge. The rooms were absolutely top. Very large and well maintained. The room cleaning lady came 2 times per day. The special extra was clearly the jacuzzi on the balcony. Only a small tip: this should only be employed, if the bathtub completely filled with water is) The entertainment was also great. Always in a good mood and very friendly. You were also not hassled If you had no desire to participate. The evening shows were also very good. From circus shows and fire shows to the funny program everything was represented and very entertaining. The beach was amazing. On a hammock directly under palm trees. What more could you want? Certainly was a bit of seaweed on the beach. But it didn't bother us, because it wasn't avoidable. In addition, the seaweed was cleared away ​​several times a day. In a nutshell for us, this vacation was absolutely perfect. The hotel has its award absolutely deserved and we would go back a 2nd time. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Karl
Great holiday
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
It was a great vacation and we were really spoiled. The location is in great condition. there were enough loungers at the beach, very friendly staff who looked after the guests' wishes. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Peter
Excellent - outstanding
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2013
All-inclusive, adults-only hotel. The hotel part of the secrets royal beach is clearly smaller than the now larimar, but also much cleaner. The guest structure is typically caribbean. Many americans, german, spanish and the rest of europe. read hotel review
  • Room
    6.0

    Large room with a huge bed, not modern furnished and worn. As a body were a electronic safe, bügelleisen with ironing board, hair dryer, coffee maker, clock radio, flat screen tv, and minibar (daily. Refilled and all inclusive) were available. The bathroom with large shower, double sinks and a separate toilet with bidet. On the terrace/balcony there was a bathtub with jacuzzi.

  • Gastronomy
    6.0

    Introdution: it can all restaurants of the entire resort fully be visited, but there is a difference in quality in favour of secrets royal beach. In the main restaurant daily different theme buffets. The food throughout our stay was always very good!

  • Service
    6.0

    Very friendly staff in the restaurants and bars. Drink service at the pool and on the beach were top! The room cleaning was very clean, but during our stay twice very late (once around 17 hours and once around 19 hours). Staff at the reception was very friendly, quick check-in/check-out.

  • Sport & Leisure
    6.0

    The two pools were very clean and pleasantly warm. The beach well maintained. The beach chairs were comfortable, in good condition and sufficiently available.

  • Hotel
    6.0

    All-inclusive, adults-only hotel. The hotel part of the secrets royal beach is clearly smaller than the now larimar, but also much cleaner. The guest structure is typically caribbean. Many americans, german, spanish and the rest of europe.

  • Location
    6.0

    Direct beach location, transfer to the airport 30 minutes, shopping possibilities with a shuttle in the immediate vicinity.

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Irmgard
Cockaigne
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
A successful vacation like in Cockaigne! Very nice staff, excellent cuisine and catering 24/7! read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Distance to the beach
    6.0
    Other leisure activities available
    4.0
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Anjonella
Not perfect for honeymoon otherwise top!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2013
A really nice and well arranged large hotel with super friendly staff. Unfortunately cost the wireless internet for the rooms about 60 American Dollar the week. The hotel was mainly by u. s. citizens visited, but there is also many germans there. read hotel review
  • Room
    5.0

    We first had a room with balcony (Tropical garden view) changed. It was too loud in the evening, because the room right across from the plaza is located, in the evening always the show programmes. Since it spontaneously free swim-up room, we have gone against surcharge naturally rooms 5161 transferred. The room is just as nicely decorated as the balcony rooms. It was due to the erdgeschosslage didn only a little ominous and a bit damp. Still it was the best decision! The swim-up rooms with eigenenm pool access are genuinly ingenious. What we only bothered us, was the muddy range between pool and terrace. But this is already working. The rooms have a tiled area. Oh well, the room cleaning was unfortunately no 5 stars worth. As i had cleaner 4 stars hotels saw.

  • Gastronomy
    6.0

    In this hotel there are 3 restaurants - the main restaurant la riveria, the steak restaurant Seaside and the fish restaurant Oceana. You can also the restaurants of the neighboring hotel now larimar share. But this should not be so awesome. Is a 'downgrade' to 4 stars. We were always in the la riveria eaten. There were theme evenings, for example, creole, european, american. The food was always fresh and warm. And then this delicious exotic fruit! There is the best mango. This was the best food of the buffet, which we have ever had! Who here nothing finds, is really your own fault. Of course there was also every evening pizza, pasta, fries, chicken wings for the schlichteren hearted. A compliment to the hygiene. As soon as one of the restaurants enters, must one the hands with a desinfektionsgel rub.

  • Service
    6.0

    The service in this hotel is just the absolute best! Never have i seen such friendly, cheerful and courteous staff like in this hotel! There is simply no empty glasses - as soon as only a few swigs absence, the glass is also refilled! And the without instructions! With german one comes not far. At least english should you already speak. The best of course spanish ☺ unfortunately i have at the beginning of the holiday a heavy cold closed, since the air conditioning on polar temperatures was adjusted. But at the front desk, i was immediately helped us and a delivery tablets from the next pharmacy was a greater expense. Really very nice and helpful!

  • Sport & Leisure
    6.0

    Here there was no boredom. From early until late was always something offered. In the evening always a programmzettel for the next day delivered to your room. On the beach there were: fun games such as for example the popular wasserbombenspiel, aerobics, beach volleyball, yoga. If an activity is participating, shall play money. You can in the auction (always monday, wednesday and friday at 5 behind the swim-up bar) get rid of. The pool is great! The foam party on thursday was also fun. Evenings then always showprogram on the plaza, for example, cirque, belly dancing, or a great Latino band shall enter into force on... Unfortunately the music from the entertainment at the beach wasn't really quiet... A shame. We then completely right in the area without umbrellas put, since you could hear the music not more completely so loud. The beach chairs were comfortable and in good condition. The sea was fantastically beautiful. I have never had such a crystal clear water seen as. When we swam out farther, you can every blade of grass from the seaweed see. If it was a bit stormy is, the sea is of course not so nice and clear and there was a lot of seaweed washed ashore. The seaweed is but also immediately and the beach was always cleaned perfectly.

  • Hotel
    6.0

    A really nice and well arranged large hotel with super friendly staff. Unfortunately cost the wireless internet for the rooms about 60 American Dollar the week. The hotel was mainly by u. s. citizens visited, but there is also many germans there.

  • Location
    6.0

    The hotel is very tastefully decorated and its 5 star rating. The airport can be reached in about 45 minutes drive, depending on verkahrslage. It

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Violetta
It was not a nice holiday
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2013
We chose the hotel after seeing the many positive reviews. Unfortunately, we were very disappointed, but more about that later. The hotel is beautifully built in two rows of buildings, and there is a very well-kept garden in between. The hotel beach is very well maintained, enough loungers and good beach service. The food was great and very varied. And now this is why we are not satisfied: Nothing was right from the very start. Our room didn't have the partial ocean view we'd booked, but a pool view (difference €510 for 11 days) - we were first able to ... move after 3 days. The hotel was not prepared for us. On the evening of arrival at approximately midnight, we could only get miserable drinks in the neighboring hotel's disco. The cocktails and alcoholic beverages at our hotel were slightly better, but not good either. And then the partying Americans' pee-pool! I love funny people, but it wasn't funny, just disgusting. The bad memories outweigh the good ones, so we can't recommend this hotel. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    3.8
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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David
Dream holiday
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
A perfect holiday. We read a few reviews that there was seaweed on the beach, we can confirm this, but this is nature and it does not disturb you. The hotel is perfect. The staff fulfilled all wishes. Nothing was missing. I have never experienced something like that. Conclusion: great, great, great. We will come again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
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Marcus
Premium resort
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2013
It was a dream holiday! Hotel and staff very good, would go there again! Thank you Secrets Royal Beach Punta Cana read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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