Hotel Grand Palladium Lady Hamilton Resort & Spa(5 stars)

Hanover Parish, The Point Lucea Show map
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Average rating

5.1/6

56 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.6
  • Service
    5.0
  • Location
    4.3
  • Food and Drinks
    5.2
  • Sport & entertain
    5.1
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18 hotel reviews in Englishsorted by travel date
Sonja
We will be back

  • 5.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
Beautiful grounds with a nightly whistlings the baumfrösche simply relaxing. If you are looking for Jamaica flies must go on the natal and shrine of Bob Marley and the dunns river visit. You should have english, since only english spoken. If you a quiet vacation to have would like is grand palladium definitely the right hotel. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Kerstin
Nice decent hotel on a small peninsula

  • 5.2 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
After the 5-day trip very recommendable, we were very comfortable, no reason for complaints available, 3 beaches to choose from (take beach shoes), no beach vendors, no mosquitoes, balcony door insect repellent read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Other leisure activities available
    4.0
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Karl-Heinz
This hotel never again, pure service desert

  • 4.7 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • November 2012
In this hotel there is no special emphasis on good 5-star -service put. Example: - we are used to it, in a 5 star hotel the welcome in the room a bottle of sparkling wine to find. In this hotel there are however not even a welcome drink. - the mini bar is standard with 4 soft drinks, 2 water and 2 beer stocked. Here you may well assume, that the whole world full of beer drunkards and guests in the evening not also times comfortably in the moonlight a glass of wine on the terrace to enjoy want. Wine ... or sparkling wine must at a charge for to the room be ordered separately. - who in the morning a bit longer wanted to sleep and the sign 'please do not disturb before the door is, had to expect, that the mini bar not refilled, as the morning supply in the afternoon not automatically calculated in the 2. to be rectified. - complained the refilling the mini bar then as requested by telephone, then you must in this hotel expect, that this complaint frequently show must, until then finally yours (with us up to 3'. And the on several days in a row). - in the bar you must then be glad, if the service a within 10 minutes registered, that an order to abandon. - one has then finally its order able to leave, so it can up to 20 minutes, until then finally also delivered (note: a tip of circa 5 US Dollar on several days in a row on duration this operation may accelerate) - the staff in the bar is completely disorganized. On the one hand, from the service order and then at the bar waited so long, to the bar staff the beverages already has raised, then directly the order to bring. The waiting time was not in use, for further orders, so that the staff is probably overburdened. - the bar staff served first all direct thekengäste, before the orders of the crew be completed. This will therefore lead to the aforementioned long delivery times. Behind the counter there was thus no clear allocation, the serving staff for the bar immediately ordered drinks gets. - twice it is with us also happened, that at about 23 hours in the bar no white wine more was available and either you red wine shift had, or, where appropriate, the service first in the restaurant supply bottles get had. - who smokes and supplies required, should this outside of the hotel procure. In stores /gas stations outside of the hotel you get a packet of cigarettes for 7 US Dollar, in the hotel you pay for a box however the rip off price of 13 US Dollar. Only ray of hope in the hotel: for 15 US Dollar per day is also the use a wheelchair as a service offered. This is helpful for the long ways in this extensive hotel, if someone in the meantime in its movement somewhat limited and hampered has become. We would this hotel in future never again book and in case this kind of service throughout the hotel group (grand palladium/fiesta) should apply, then we will also be whole hotel group in future avoid. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    2.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Mathias & Carina
A very tidy hotel in the great holiday

  • 5.3 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The hotel is together with the Jamaica resort usable. The complex is in a typical size for a grand palladium with many villas and massive lobby. The villas are with around 40 to 42 suites are not overly large, you feel quite comfortable. A pleasant entrance area with a chic gestaltendem inner courtyard with pool and plants. The junior suites are really large, you have everything you need in a room with a safe, mini bar, tv with 2 German channels, balcony or terrace. The bed was really very clean ( with a view of the mattress), and every day ... freshly changed. Exactly like the rest of the room' s. The bathroom is with a shower and huge jacuzzi bath tub also super. Also very clean and every day freshly cleaned. The guest structure we would on 95% americans, 2% germans, 1% japanese, 1% russians and 1% other:-). The average age we would on 35 tap, there were young and older but pensioners rather rare. The americans ( becherfraktion ) are quite thirsty but in all not a problem or in any kind of abusive or rude. You feel very at ease! read more
  • Room
    6.0

    Room, are hui :-) really pleasant large and very clean. The furnishing the furniture is of course not as the carpenter from Germany but nevertheless really good. Mini bar is filled up every day. There is also a coffee machine and iron ( if you need :-) ). We had with our room no problem or some broken things.

  • Gastronomy
    6.0

    Food was great! There are 2 buffet restaurants and I think 4 a ' la carte restaurants. A buffet had to, because the hotel only about 50% full in September therefore we were always in the Negril buffet restaurant and once in the mexican restaurant. In the buffet restaurant it is very pleasant and very friendly. It is for all delicious there to eat. And if it didn't work meat or fish then there is also pasta, always. The quality we found very good, the house wine and the beer taste also. All together really good. The hygiene was also top. There is every day another country theme every night at the buffet so that there were also something else returns. The atmosphere is well, thanks air conditioning also about the food very bearable. You look at but also on the dress sense, so with bikini or topless is of course not. One is always asking how much persons you can and you will be in a table hinbegleitet. Tips of course we gladly accepted is but not a must! It was with us in cleaning lady and bell boy limited, because one for the food every day other service has...

  • Service
    6.0

    Great I can only say. Everywhere only friendliness, no matter where you are. It is however only English announced, one comes however with the English really good by. However the friendliness is brilliant ( I sometimes a bit too much). The doctor I also visit the second day. My ear was back to after the snorkeling. 210 Dollar only for that the doctor to the hotel and again 200 Dollar for the ohrreinigung and 2 drugs where I did net took, thinks also request to a travel insurance :-)

  • Sport & Entertainment
    5.0

    Sport gives it also. Have tennis played and once Midget golf whereby Midget golf not comparable is as at home. Only a couple trains and quite cheap. Behind the tennis court, the motors of of the airconditioning, the us for the volume a little disturbed me at the tennis play. Internet when I-phone or similar, with wi-fi, apart from that it costs. The main pool with pool bar is huge and very clean. Everything with white tiles. Makes already what :-). The entertainment is well, next to the pool is a volleyball place where the small house with the entertainers is located. If you with the beach chair in the first rows is quickly realize the 11:00 A. M. quite loud with the music, and it was sometimes too loud, but for the americans ( becherfraktion ), it is probably ok. Further in the back, but it is then already nice and quiet, with very good loungers by the pool. There are enough umbrella available. There were showers by the pool and at the beaches also enough. All together by the pool very clean. But if you the nature and is looking for peace and quiet is anyway at the sunset cove!

  • Hotel
    5.0

    The hotel is together with the Jamaica resort usable. The complex is in a typical size for a grand palladium with many villas and massive lobby. The villas are with around 40 to 42 suites are not overly large, you feel quite comfortable. A pleasant entrance area with a chic gestaltendem inner courtyard with pool and plants. The junior suites are really large, you have everything you need in a room with a safe, mini bar, tv with 2 German channels, balcony or terrace. The bed was really very clean ( with a view of the mattress), and every day freshly changed. Exactly like the rest of the room' s. The bathroom is with a shower and huge jacuzzi bath tub also super. Also very clean and every day freshly cleaned. The guest structure we would on 95% americans, 2% germans, 1% japanese, 1% russians and 1% other:-). The average age we would on 35 tap, there were young and older but pensioners rather rare. The americans ( becherfraktion ) are quite thirsty but in all not a problem or in any kind of abusive or rude. You feel very at ease!

  • Location
    4.0

    About the location there is also a lot to write. There are from the airport montego bay about 40 minutes to lucea, the road is quite tidy. The next larger village called Negril is also about 40 minutes away. There was transferbusse or taxis ( bus cost per person circa 25 Dollar) taxi I know not but makes a fixed price from at the hotel otherwise it could become expensive. In the hotel there are 4 beaches the sunset cove is the best with sand and enough chairs in the shade. In the water it is approximately 12 meters until then first green on the floor and then coral reefs. The Poseidon the sunset cove was quite good, but there are more snacks and small salad buffet. Don not too badly disturb of about 15 black birds the at the beach while searching for food and one or another time on the couch their machinations behind. It is quite quiet and no loud music to hear. Pedal boats, sailing, snorkeling is free. Diving and banana costs of course which :-). You must definitely with your own or lent snorkel into the water go, it is worthwhile! The las brisas beach right next to the pool is only with water shoes to visit. In the water only rock. Excursions there is obviously also some, but for 135 Dollar per person the black river and ys in case with a visit to the appelton rum factory the best is, in my opinion. There is also the roots and culture trip for 125 Dollar per person where the life of the rastafarian states and the Bob Marley grave visited (photo ban). What a great shame if one already times to the tomb is! But there is also many other what I now but not all go through.

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Petra & Alex
Terrific vacation

  • 5.2 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
The hotel has good 500 room in the extensive complex good on villas and bungalows are spread out. The hotel consists of two resorts, the Jamaica and the lady Hamilton. Since we there on our honeymoon, we had the cabana ocean front suite (in the lady Hamilton resort) booked. The hotel has two lobbies and a spa. Several pools and bays. Otherwise there is a sports bar with billiards and Kicker, a small casino, a disco and several bars, as well as a theater in the evening shows the entertainers take place. In the hotel complex is everything clean and ... tidy. Always and everywhere are people to ensure, that this remains in such a way. We had booked all inclusive what very recommendable was. Guests: almost exclusively couples and families all age groups. Many americans but also locals. Very few germans and other nationalities. read more
  • Room
    6.0

    We evaluate the cabana ocean front suite number 3063. A very large room with open bath ( toilet extra!) and open-air shower and balcony. Two washbasin, jacuzzi, large soft bed, flat screen tv ( two German program with current program!) , air conditioning, fan, telephone, alarm clock, mini bar ( the daily once re-filled free of charge!) , coffee maker, coffee machine, safe in the closet, as well as T. V.,, couch and sitting area. Condition of the furniture was very good, only one of the requirements of loungers on the balcony was torn. Room is cleaned daily!

  • Gastronomy
    6.0

    Where should we now start!? Three buffet-restaurants, six à la carte restaurant ( mexican, asian, indian, creole, Italian, steak house ), as well as a sea food restaurant and a snack bar. Several bars on the whole complex distributed, in the largest the 'infinity bar' every evening with live music band and the best Piña Colada:-) in the à la carte restaurant are the portions small, but you will nevertheless full with appetizer, main course, dessert and salad bar. Only with wine from the menu and for example Hummer must be paid. Buffet restaurant ( we evaluate especially the' Negril', because we usually ate). Every evening there is a other theme nights for example french cuisine, Italian, american bbq specialties, jamaicanische kitchen etc. The repeated weekly is however not bad, because the dishes nevertheless partly vary. The food was always warm and always sufficiently available no matter wether one around half one to eat or half three. There is a delicious salad buffet with different dressings, delicious cakes and pies and fruit as dessert, freshly prepared pasta of your choice, pizza and burger yourself :-) for breakfast various cereals, fruit, toast, a variety of breads, marmelade, pancakes etc. etc. etc. Cleanliness in the restaurant: always someone the replenishment and the plates cleans, someone zusammenkehrt. You can sit outside ( not in the à la carte restaurant).

  • Service
    6.0

    The staff were mostly friendly, accommodating and helpful. But: without good English or at least spanish is nothing at all! On our maid we can also only positive things to say. Even without tip are the people always friendly, but of course you should also from time to time a small tip give. The hotel offers a laundry service, doctor and child care ( we everything did not use it, so we cannot rate). Smaller' complaints' respectively questions and requests were always polite and immediately fulfilled. Access to the internet Wi-Fi free of charge in the lobby the lady Hamilton, apart from that two computers in the lobby lady Hamilton and two in the Jamaica (6 US Dollar the hour). Telephone booths also in the lobby the lady Hamilton. In the lobby of the Jamaica resort is a atm (atm) the scotiabank with the one with a credit card Jamaica Dollar or American Dollar could withdraw. Pay you can Jamaica with US Dollar and Jamaica Dollar. If in US Dollar paid, but mostly Jamaica Dollar back (100 Jamaica Dollar = about 1 Euro). Misbehaving check out: the luggages the guest to the front desk be dragged! Apart from that went check in and check out very fast!

  • Sport & Entertainment
    3.0

    Sporting activities without fee: tennis, volleyball, basketball, soccer (, although the place better days saw ), water polo, boccia, darts, aerobics, table tennis, mini golf course, fitness center ( in spa ), sauna, steam bath, jacuzzi and various water sports which we already above described. For a fee: spa (expensive!) , golf nearby ( about 10 minute drive ), diving The entertainers have actually very good shows ( especially the dance performances), blöd was only that the presentation always English was. Internet as already said subject to a charge on computer or free of charge wi-fi in the lobby for brought device. Beach: rough up fine sandy, because seaweeds at the reason we would bathing shoe recommend. The chairs and sunscreens at the beach are free of charge. Main pool: very big with integrated jacuzzis. What disturbed us, were several americans the leftovers your at the swim-up bar order drinks in the pool tilting have. Apart from that is the pool cleaned every day. What we found to be very nice: there were never too lots of people by the pool or beach, the everything very well distributed. The adults pool is the cabana ocean front suites and is a small but fine pool with chill atmosphere in the morning, afternoon unfortunately somewhat loud music. At the pools are enough showers available. A child care there is main pool.

  • Hotel
    6.0

    The hotel has good 500 room in the extensive complex good on villas and bungalows are spread out. The hotel consists of two resorts, the Jamaica and the lady Hamilton. Since we there on our honeymoon, we had the cabana ocean front suite (in the lady Hamilton resort) booked. The hotel has two lobbies and a spa. Several pools and bays. Otherwise there is a sports bar with billiards and Kicker, a small casino, a disco and several bars, as well as a theater in the evening shows the entertainers take place. In the hotel complex is everything clean and tidy. Always and everywhere are people to ensure, that this remains in such a way. We had booked all inclusive what very recommendable was. Guests: almost exclusively couples and families all age groups. Many americans but also locals. Very few germans and other nationalities.

  • Location
    4.0

    The hotel has four private beach bays. The two most beautiful in our opinion the cabana ocean front suites (the biggest) and the sunset cove ( however by many locals sometimes very loud). There are also water sports activities offered, for example kayaking, catamaran, pedal boats, snorkeling without fee, diving, sailing lessons etc. For a fee. Of the entire area it is nowhere far to the beach respectively pool. The place lucea is within 5 minutes' drive, Negril in about 45 minutes, and the airport in montego bay around 35 to 40 -minute drive reachable. Shops: in the hotel is a small supermarket ( giftshop) but everything is there overpriced. Small example: 1 packet of cigarettes in Negril 6 Dollar, in the hotel 13 Dollar. So only buying if definitely necessary. The next good shopping options there are in Negril. As mentioned a disco ( open daily 23 until o'clock) is available, however is this with felt 120 decibel for us just too loud been. Otherwise there was never much the matter. Excursions: straight-cheap something else! Either your take a rental car or ask the taxi drivers at the hotel and is a good price from, as we have done. Not advisable from the trip dolphin cove. Is although it is only about 5 minutes' drive from the hotel way, but then comes the mean surprise. The show costs 26 US Dollar per person, dolphin touch 50 Dollar per person and with a dolphin swim costs 102 Dollar per person! So a bit rude. Also not so great was the trip ' rafting in the Martha brae ', the raft costs per couple 60 US Dollar and so great it was also again not. Worth seeing was whereas black river with crocodiles and ys in case. Disappointed in our experience against rick's cafe. But, convince yourself. Respect in Negril: pushy salesmen and outrageous hotel employees the 5 Dollar per person like if one on 'your' beach section sits, although the beach actually there is public.

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Michael Monica
Ballermann in English

  • 4.5 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • April 2012
For German guests without knowledge not recommendable, since more than 90% Canadians/Americans are. Rooms are ageing, belong renovated. Peace one finds also very bad, since it for The Americans in Karibik so is the same as for the German Mallorca (ballermann) make only constantly party And drinking, behavior very bad. The staff are on this people adjusted, since very superficial. Even at the front desk is not in the location to speak German let alone understand. We then had but ultimately the good German people meeting and still beautiful days Spend. The Themenrestaurantes take no reservation, so you sometimes up ... to an hour and a half wait The buzzer in the hand, since some already at 17:00 o'clock before ' restaurant sit. Also in the pool's one must be careful, because the' Americans with cigarettes into the water go. Even on the toilet take your Getränkebechr with. The show's, and the music is way too loud, a entertainment in the cocktail bar or in the outdoor area Is not possible. In our room it was strong wind not possible without Ohropaxs to sleep, because it is so loud ululated. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    2.5
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.5
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Cerstin
Super hotel complex

  • 5.3 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2012
It is a wonderful and large hotel complex. The staff is always friendly and they have always good mood. The complex is tiptop clean and tidy. Also the rooms were always properly cleaned. The mini bar was refilled daily, what is perhaps missing, is a small bottle of wine. Of course the typical Caribbean beach expected, is not correctly waived. You should stay a in Negril a hotel search. But at this hotel complex the largest zwembadgedeelte from Jamaica. And this Pool is really unique. The foreign languages skills of the staff limited however in English. So prepare for it. ... Tours, the from the hotel offered, are generally English. Most tourist there are also out of Amerika or England. If you are over the travel guide tours Bay, they are usually in German and highly recommendable, however very expensive. In any case we can the hotel quiet conscience only recommend. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Hans-Joachim
gladly again

  • 4.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2011
all in all a more relaxing beach vacation, nothing for Perfectionists, therefor one is stop in Jamaica and enjoys great food, fun staff, by a small tip still friendly and courteous. Little German guests, English language skills were very advantageous. Spa great equipped except for the showers. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    5.0
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Jutta
Nice, but unfortunately No 5 Stars!

  • 3.5 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • November 2011
the complex is incredibly large and looks really very well maintained, with beautiful garden (Palms, flowers, etc.) and maximum 3-story buildings in the colonial style. Already with arrival one will have a Welcome Cocktail (in plastic cup, but delicious) and the lobby with a view of the sea is really impressive! Since we were already in several 5-star resorts were, we can comparisons and unfortunately crosses the hotel for everyone not really well. Unfortunately! the hotel is but not fundamentally bad, that is why we in the following rather the-unpleasant- things designate, as everything positive ja been mentioned several ... times. On the second look you noticed already, that simply daily masses of tourists arrive, vacations and 'processed' will, partly. were plastic cup at the edges and the staff runs past, faithfully to the slogan' not a problem;-)!' And that some tourist already in the morning at 10 o'clock its a-litre thermo cup with ice and rum infuse leave, a all inclusive- complex hardly be avoided. everything is already paid, you have to drink! read more
  • Room
    6.0

    we had booked a suite and it was really great, living/ bedroom with each tv and adjoining balconies, equipped with wood leagues and chairs. The bed is huge and the mattress great (not too hard, but also not worn out), the bathroom with shower and a Jacuzzi. the mini bar was every day re-filled and the housemaid made every day for surprises, for example with flowers on the bed, or we had 7 towels one day, or only 2 on the next ( no matter wether towel on the floor lag or not), but Hey: not a problem;-)

  • Gastronomy
    3.0

    in this complex you can really 24 hours food and some Americans, Canadians took the really true! There is lots of restaurants and a large buffet restaurant, with but unfortunately very few spots on the covered terrace;-(, alternative -air-conditioned massive Hall... As other reviewers said, are the translations of the food really to shoot, we often warm laughed... 'Pork from pineapple' , sweet ;-) the breakfast was hearty, but monotonous, you can but also your eggs in any variation of the live cooking station prepared (as the scrambled eggs at the buffet 'swim')! In The buffet restaurant at lunch there were always sushi ( yummy ) and everything you frittieren can... and we determined, one can really reach everything deep-fry! in the evening you had the choice various restaurants (Indian delicious), or buffet restaurant with 1 times a week changing themes (' American',' Mexican',' italian ' etc., whereby the dishes typical of the country often sought to be). What really annoying is, are the guests in a very, very casual clothes( swimming shorts and slippers?) And naturally the thermo cup not lack...

  • Service
    3.0

    the staff are really 'hard' , they always said hello and asked: 'Hey, how are you doing?' however it is partly really dependent the depended of the particular Kelnners /The particular Waitress, whether one in the morning (without request) a second coffee get, or in the evening a second glass of wine. A tip but already provided and as soon as you in the restaurant rises, in order to go, follows first always the view of the table, before the 'bye and enjoy your day!' There is a wonderful spa area, with a private pool... the appliances are a bit expensive, but really worth!

  • Sport & Entertainment
    3.0

    As written, the diverse selection beach sections, Las brisas beach (many seaweeds and partially. dirty- plastic cup etc.), coral beach (stony) and sunset cove. The same but are 1. from plastic with relation (5 star?) and 2. partially so broken, that you are not the headboard adjust, still can lie comfortably There was we did have a super big main pool, great designed, with cool Liege possibilities in the water, Jacuzzi, etc., however also relatively loud, since either the current charts up & down be played, or with the vacations 'totally funny games' be made... somewhat annoying! There is a beautiful -Adult pool-with wooden beach chairs, whirlpool and the following sign: ' This is a pool devoted for those who desire a relaxed and quiet atmosphere during their vacation!' Funny, because this pool the charts (no, no reggae) played without joke, the whole day the same CD!? sporting activities unfortunately we can't really judge, only Pedal boats/kayak/ table tennis/ pool (inclusive), very funny! entertainment: in the evening always found a show, in advance 'disco' really sweet, however we asked us, for whom the Animatorinnen so lascivious danced, where only the small mice to the two herumsprangen ? The show we were 3 times and the program repeated, in one week unfortunately twice...

  • Hotel
    3.0

    the complex is incredibly large and looks really very well maintained, with beautiful garden (Palms, flowers, etc.) and maximum 3-story buildings in the colonial style. Already with arrival one will have a Welcome Cocktail (in plastic cup, but delicious) and the lobby with a view of the sea is really impressive! Since we were already in several 5-star resorts were, we can comparisons and unfortunately crosses the hotel for everyone not really well... Unfortunately! the hotel is but not fundamentally bad, that is why we in the following rather the-unpleasant- things designate, as everything positive ja been mentioned several times. On the second look you noticed already, that simply daily masses of tourists arrive, vacations and 'processed' will, partly. were plastic cup at the edges and the staff runs past, faithfully to the slogan' not a problem;-)!' And that some tourist already in the morning at 10 o'clock its a-litre thermo cup with ice and rum infuse leave, a all inclusive- complex hardly be avoided... everything is already paid, you have to drink!

  • Location
    3.0

    the complex located in several beach sections, but directly outside of the complex there was unfortunately nothing.. ., really nothing! the next town is Lucea, CIRCA 10 to 15 minutes by car, but not really worth seeing, and to negril it was about 50 minutes this means' fast time out ' and what other see, will be difficult. One should consider, if one does not plan its vacation -only- in the hotel complex to spend, without definitely the expensive excursions book to have.

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Thomas
Great hotel with friendly staff

  • 5.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2011
Hotel with all amenities five star, about 700 guests in the area of, reservation of pool chairs or restaurants not required, five top restaurants next to theme buffet restaurants, Asian, grill, Jamaican food, Indian, Italian. Spa/Wellness with great pool for adults only. Special recommendation: the suites at the beach about 70 square meters. Private Jacuzzi, shower not visible from the outside, balcony with pool chairs directly at the beach untrer palm trees. Hard to top. Very well-trained staff with a view to Se5rvice and the guests 'wishes. Location a bit out of the way. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    3.6
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    5.0
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Edith
Good value for money, fantastic beach

  • 4.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2011
All together a comfortable hotel with good swim fun, also relaxation area only for adults, good food, long pants for men evenings in certain restaurants Duty! Gladly again read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    3.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.6
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    5.0
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Norman & Kathrin
Lady Hamilton and its characteristics

  • 4.1 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • November 2011
A all in all great vacation, however with some us in this art has not encountered experiences, all those who consider to go just estimate should. The service quality has clear Verbesserunspotenziale, as an example is regelhaftes wait on staff, wrong shipped orders, schematic asking for an ashtray under other orchomenos. The construction of a new restaurants in the main stream, including 20 tonners, Rüttelmaschinen and about 16 hourly working days, the stay in the adult area and benefit from the ocean villa clearly reduced. As in short and explanation: the palladium group (Spanish undertake) operates obviously Margenoptimierung at the ... expense of customers, the management of complaints is apparently good, but creates no choice Penetration. We will this hotel in the future avoid. Sad! Note: for all those who now think, typical German. We are always conscious, that we in the Caribbean and not in the German wellness hotel,-thus tolerance and understanding inclusive. See just exactly, what writes. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.7
    Quality of the beach
    3.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    2.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Denise
the best Honeymoon, whom one can wish oneself

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2011
the hotel is in several buildings divided: the large open lobby and front desk, as well as the individual houses with their rooms. altogether includes the hotel 1500 rooms. Of which are located on the sharpened at the water front the exclusive Honeymoonsuiten the complex and the rooms are in top clean condition. A troop of gardeners, Maids and other employees daily hard to keep everything clean. we had all-inclusive ( all inclusive) booked and didn't regret it, can only be recommended. the guest structure is what the age regards very mixed, however from the nationalities are mostly Americans and ... Canadians to be met. the Germans were somewhat underrepresented, which however in almost 10 hours flight (and for the Americans only 2-3 hour) easy explain leaves. read more
  • Room
    6.0

    We had the honeymoonsuite with the name 'Ginger'. the room was beautiful, very big, with its own Jacuzzi, massive terrace with a view of the sea and outdoor shower. the furniture is very modern and in good condition. on the wall a fatter flat screen with however only 2 German channels. The hot tub was of course the highlight and can only be recommended, the definitely so often it is to be realized. It takes a certain time until the filled up was, but a great fun. the mini bar is in the all inclusive with included and are replenished daily. air conditioning is available and on the day purpose, who likes it. I am not a fan of air-conditioning devices, but by the schwülfeuchte warmth it had for me its benefits. Another twist on the rooms is, the one for him and for a closet incorporated-everyone has, as it were, its page for clothes. ;-) In one of the closets is the safe, with a private code ( Zahlenabfolge ) could be programmed. safe and air conditioning cost extra, are in the price included. So, state of the rooms and the cleanliness top perfect with asterisk.

  • Gastronomy
    6.0

    Here I can only repeat the hotel offers a super offer, particularly as regards the food respectively the gastronomy subject. the hotel has altogether 7 theme restaurants (asian, Indian, Mexican, Steak pants, Italian, Caribbean and fish restaurant) and they are all great. Whoever liked regulated like the lunch sometimes a table for evenings reserve, so you don't have to wait. This book makes you the guest Realtion , the at 9 o'clock at her place sits at the reception. Here it must be mentioned that, that you also in the theme restaurants does not have to pay anything, if you all inclusive and you can as often as you wanted There is no restriction. the food and also the drinks are also in the buffet restaurant always fresh and extremely delicious. For each taste participates something. It is paid attention, that everything is very clean and well presented will. drinks a the place, so you do not take care. In The buffet restaurant it's always very loud and hectic, at least that is the way I felt. In the theme restaurants it is somewhat quiet to, as no constant Crush prevails. tip you should always which for everyone and if it only a couple of dollars are (1 $are converted only 70 cents, so don't be too stingy). The employees are really very pleased. I should say, that you are in the theme restaurants for wine pay must, in the all inclusive not included. however, that doesn't matter, as a good bottle of wine costs from 21 $(the are 15 euros... make the anytime again aware, what $in €are, you forget the sometime). The House Wine we can't recommend, the was absolutely to sour, so invest it to a good food simply into a good bottle of wine from the wine list, as should something for everyone his.

  • Service
    6.0

    the staff are exceedingly friendly, helpful and service oriented. Of course, there are also times or other the a bad day has, but generally and all were all very, very nice. The guest relation, the for the tourist almost around the hour were available in case of any problems any Art are really very nice and very professional. What for us German probably a little gewöhnungsbeürftig is, is which one into all restaurants also in the buffet-style restaurant to wait until you get a table (the so-called 'wating to be seated'). This can at full capacity of the hotel very strenuous. the staff mostly spoke only English, except for a few exceptions. A lady of the tourist relation, one of the tour women and of course our RL were the only, the German spoke. A bit of English you should can speak, around at least a little understood. the rooms are cleaned daily and with beautiful Flowers/ towel arrangements decorated. The additional Benefits, such as laundry service, child care or doctor we didn't use. But we have heard that the doctor in the hotel a costly affair can be. Please definitely a first aid kit to bring their own, at least the little ailments itself to sort out and definitely a reisekrankenversicherung lock (only a well-intentioned advice-AA for example 18 euros for the year for two people). The child care, even if we didn't use it because we don't have any kids yet, always looked very lovingly. There were partly also smaller children (2a 3 years) made, everything not a problem. in the evening, after the dinner, that there were then games and dances in the theatre listed (mini show) very, very cute. One should possibly times a reason to the complaint you should be either directly at the women/ men from the guest relations or at the front desk shall apply. Think however this, in Jamaica are tick the clocks a bit different. There you will surely said' not a problem',' yeah you ' but it can happen, that it wasn't right/immediately dealt with. A good thing is worth waiting for. We have for example one and a half weeks for the repair of our exterior lighting waited. Best just go ask nicely and then it was mostly. ;-)

  • Sport & Entertainment
    6.0

    Here you can actually everything, which they on vacation Fancy. The sunset cove there is a row free, but also pay water sports possibilities. Surfing, catamaran, Pedal boats were for free. diving, snorkel Equipment, banana boats etc. are subject to a charge. On main pool ensure the whole day the entertainers or the entertainment Team for all kinds of sport & Fun (beach volleyball, water aerobics, Darts, bocce, etc.) I am actually to which, the on vacation your peace like and not those wishing to keep, but also I felt the mood carried away. the hotel also has its own disco, the ass cold was( air conditioning), but always good music played. The infinity Bar plays good music or plays on some evenings live music (Steel drum band), which always kustig is. particularly worthy of mention is the entertainment Team, really especially much effort, the tourists to be diverted and the dancers/inside from the regular evening program in the theatre. the shows are really worth seeing and in any case semiprofessional, but really first class. the pool is really huge, but at no point lower than 1. 30 meter, so you can still easily is possible. There are lifeguards by the pool. Unfortunately, on the stairs, so just where the water is not deep brown Schaumbläschen emerged, that is but also the fact, that every full creamed or oiled in the pool rising. the staff are also here afterwards and schrubbt the sidewalls of the pools always any liquid and a sponge. Otherwise one can say were pool and pool Area always very clean and tidy. the beaches are also very clean and tidy. You have to say, that the beaches artificially created are, therefore raised, but it doesn't matter, they are nevertheless very nice. What you mention is, that you always got a place, no matter what Time you to the beach or pool came.

  • Hotel
    6.0

    the hotel is in several buildings divided: the large open lobby and front desk, as well as the individual houses with their rooms. altogether includes the hotel 1500 rooms. Of which are located on the sharpened at the water front the exclusive Honeymoonsuiten . the complex and the rooms are in top clean condition. A troop of gardeners, Maids and other employees daily hard to keep everything clean. we had all-inclusive ( all inclusive) booked and didn't regret it, can only be recommended. the guest structure is what the age regards very mixed, however from the nationalities are mostly Americans and Canadians to be met. the Germans were somewhat underrepresented, which however in almost 10 hours flight (and for the Americans only 2-3 hour) easy explain leaves.

  • Location
    5.0

    the hotel is somewhat off the beaten track nearby a small town named Lucea. To negril it was again so about 30 to 45 minutes (there the post office goes off... a party location). Montego Bay, there is also the airport drives you about 30 minutes to the hotel complex belong 3 private beaches (coral beach, sunset cove and a third since I noticed the name not a). These are very easily accessible on foot, or but also through the golf carts, on the whole area be used, the very rotten from A to B to bring or for the trip there and back, so you on the extensive area not its suitcase be carrying must. the hotel, which have their own shops, offers numerous possibilities for shopping of T-shirts, until Cappys and the famous Blue Mountain coffee. Many products, such as chips& snacks, The toiletries are from the USA. We have for example the Rick's Café trip for 14 dollars per head booked, this excursion was also a shopping trip for everyone, there are some things cheaper to buy, as in the hotel own shops. excursions directly on the travel guide ( German RL locally) are booked, you should however enough bring money, since the excursions very expensive are. We have, as mentioned, the Rick's Café excursion (really recommendable nonetheless, even if one's Cliff jump, the Watch fun), dolphin's cove (swimming with dolphins) and a catamaran Tour. In the lobby of the hotel sit every day the women by the individual tour operator. We also only on our Thomas Cook RL booked. the hotel organized on certain days an evening tour to negril to Margarita Ville... a club or beach bar eTC. As we are not on it raved about. But I have heard, that it is very cool there should be. I would simply times one evening carry. The drive will from the hotel organized journey there and back (free) only the beverages in the Margarita Ville must be paid (was of course a matter of taste, if you in the hotel all inclusive and does not have to pay anything...).

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Andreas
Jamaica Yah-

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2011
Hotel top, I would recommend this hotel absolutely recommend, and for those in search of peace, there is the area from 18. The bungalows in the area super nice and very good equipped, you feel very comfortable. Food and beverages of the finest quality, and of course Jamaican until eurpäische kitchen, so something for everyone. One had for a long time to find something to complain about, we had not, of course, you must not forget, that you were in the caribbean and compare with our standard is not possible, although in some areas it could be something from the ... Jamaicaner übernemmen quiet which. They are very nice and very helpful, the always had a smile on their faces and the work always singing, in which they say 'yah-you' (yeah right). We were for the second time in the caribbean and I can't say the last time. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Janine
Feel well and really being lazy

  • 5.7 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • April 2011
Those who do a good English is super with good reason. Otherwise the jamaicaner understand the language the hands ☺ we really felt very comfortable here. Despite the many tourists is not noticed at the beach, you'll have your peace and if you are not really undertake would there are a lot of nothing. Trips are postable over the travel agencies. What is also worthwhile. If you don't want to take a taxi but negotiate the price beforehand. unfortunately our mini bar was always forget about. Three times we had to complain. But that is no reason to complain for ... rum. we loved it and will definitely go back. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Mario
great hotel, service perfect archived

  • 5.4 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2010
Ideal for those seeking peace and quiet, the service was perfect. Huge facility, beach sand, unfortunately partly rocky, but not a problem. Fantastic atmosphere, the friendliness of the staff and read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Eva
Overall-Wonderful Vacation archived

  • 5.2 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2010
I had rarely seen such attentive and friendly staff. Great, spacious hotel to feel good, high standard. Five stars are justified. Bit far out of the way, but therefor plenty of possibilities for trips also sporting nature. Again at any time. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Luidmila & Roland
Never again! archived

  • 3.4 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2009
We can only regret and britta its really good description not to have followed. The hotel has no five stars deserves. Cold food in en restaurants, poor service, lack of selection of international drinks, very bad beach just to mention a few points. read more
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    2.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    1.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    2.6
    Proximity to shopping areas
    1.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    3.0
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