Hotel Copthorne Lakefront Resort(3 stars)

Corner Adelaide Street and Frankton Road Queenstown Show map
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Average rating

4.3/6

4 hotel reviews

    Rating by categories

  • Hotel in general
    3.8
  • Room
    4.8
  • Service
    3.5
  • Location
    4.8
  • Food and Drinks
    4.8
  • Sport & entertain
    0.0
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2 hotel reviews in Englishsorted by travel date
Manfred
Very loud room and a unfriendly reception

  • 2.9 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • February 2012
Very loud room, in the award ensure that you not the rooms 1601-1606. This rooms are beside the Zentralendlüftung. Staff at the front desk makes fallsche promises, so that one didn't moves. Plützlich there is no ruhrigen rooms, although the next group still condo. The very loud Gereusche (as in a factory hall) were only at 11:30 o'clock switched off. read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Hotel
    2.5
    Family friendliness
    1.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    3.7
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Gudrun
Pleasant hotel in Queenstown archived

  • 4.9 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • March 2010
We found this property occupied during our New Zealand tour and were very pleased. The room was quite large and especially clean. The beds were very comfortable. The only drawback to our room No 3206 was that it was in a courtyard and you also by the patio door open the room never got cool. Breakfast was adequate and good. The walk into town was in 5 - 10 minutes (depending on tempo) down the hill manageable. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
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