Hotel Karos Spa(4 stars)

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Average rating

47 hotel reviews

    Rating by categories

  • Hotel in general
    4.6
  • Room
    4.9
  • Service
    4.2
  • Location
    3.8
  • Food and Drinks
    4.6
  • Sport & entertain
    4.2
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12 hotel reviews in Englishsorted by travel date
Sylvia
Four stars - conditionally!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
We stayed in this hotel for the first time - over new year's eve. Unfortunately, there were except for check-in and room card no further information. There the hotel was booked, it looked with parking very narrow. We thought-behind the neighboring building, so we after a couple of days firm, but there was a huge and free car park (fenced in!). However at the front desk not communicated. We also got-not through our travel agency Neckermann - still about the hotel further information about the hotel and much, as expensive-the end of the silvesterprogramms. We had the 'lucky' on information ... of a coach tour from Germany be. The table for the event you had to reserve in advance. Us has been proposed, at a table with german guests to sit. Well, you want the new year's eve in society to sit, but it was still rather a mention. A day before new year's eve there was in the wellness area a great laser show. Even here one had it from the hotel failed in advertising to make. A shame for the trouble. The new year's eve prgoram was very nice and really great. Bathing area - nice for the kids, their joy loudly to say could - it was therefore nothing for ruheuhe search. To 31-12-12 was the thermal area of only quiet pol, after apparent the competent lifeguard also its well-earned respite. On our departure day we wanted in the morning, at plusgraden singles pushed!, again in the pool swim. Nothing, the duty officer, young man, preferred, the door closed (apparently due to the cold) and rather with handyarbeiten to keep you occupied. To the disappointment of some other, better in the open floating swimmers. Because-the days before there was minusgrade, where no door was locked. There was a only, constantly fully booked out ping-pong table. Unfortunately this plate very poor. In the middle there was a large gap, so that the tennis ball by this opening up constantly the long was looking for. Here needs, because of the large demand something to be done. The cleanliness of the rooms left much to be desired. With us was on the door the bath the catch for the bädemantel fallen off, right on the 2. day. Until the departure, on the 9. day - nothing! ' carpet vacuumed - i don't know when? read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    5.0
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Balázs
Terrible
  • Hotel not recommended
  • Friends
  • Countryside & spa
  • August 2012
Absolutely not recommended. Impolite service, socialist , few, very crowded pools. Rooms are small and moderate clean. Nobody is kind. Zalakaros superb! Other hotel is recommended! read more
  • Room
    1.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    1.0
    Overall condition of the pool area
    1.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    1.0
    Family friendliness
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
  • Location
    1.5
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    1.0
    Other leisure activities available
    1.0
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Stefan
Very relaxing OK; value for money with weaknesses
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • June 2012
Location, wellness options, possibilities for recreation good to very good; Cleanliness of the wellness area, the outdoor areas rather bad-the complaints that were friendly And with apology taken note of, but nothing has been improved! Unfriendly staff in the wellness area! Partly unfriendly restaurant manager! read more
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    4.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Jasmina
Never again
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • April 2012
The hotel is for the price not bad. Waiter regards not and are very slow at the serving. It takes a eternity until one the beverages have a. Had half board, food in the morning and evenings not bad, you can eat. Lunch very bad, did not taste. Waiter only speak Hungarian, neither German nor English. During packing, things in box forget and on the same day the hotel contacted and informed them, that I in the box in the room 428 some clothing items forgot. First it reported no one and when the second mail has been assured, listening ..., since nothing in the box was found. So dear people not forget anything, because the things you don't get more back. Smoke in Hungary since 01-04-2012 just 5 meters from the local or hotel permitted. I don't want to Hungary. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.5
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
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Cecil
Relaxed short break
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • January 2012
for a short break highly recommended, nice wellness area, room was large and clean, food choice (breakfast and dinner buffet in the evening) was good and plentiful, the staff was very friendly and always tried hard-the bartender in the navigable unfortunately a little overwhelmed. Recommendation: not in euro pay -differently about happy taken. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Heinz
Rust and mold
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • December 2011
Large hotel area with many rooms. A bit shabby, and the cleanliness is not given, the half guest house was OK. There were about 95% Hungary lots of children in the hotel, because there were Christmas holidays. It was therefore with the peace (SPA) past. read more
  • Room
    4.0

    size of the room okay. The shower was rusty and chimmelig. Otherwise was the room a bit shabby, and on the balcony fit a armchair.

  • Gastronomy
    5.0

    A dining room and bar were in, and in the pool we had to go with swimming clothes by the bar. Cleanliness in the restaurant was all right. Atmosphere in

  • Service
    4.0

    the staff were friendly and spoke German. The cleaning of the rooms was not reasonable. Dealing with complaints?

  • Sport & Entertainment
    2.0

    By vacation days the pools were crowded and the noise accordingly. E is for the large area and a lifeguard children could not do what they wanted.

  • Hotel
    4.0

    Large hotel area with many rooms. A bit shabby, and the cleanliness is not given, the half guest house was OK. There were about 95% Hungary lots of children in the hotel, because there were Christmas holidays. It was therefore with the peace (SPA) past.

  • Location
    5.0

    Checking-in to the hotel was the vacation days everything closed.

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Helmut & Marianne
apartment good; good food; staff?
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2011
Some ladies at the front desk very unfriendly. The invoice on the eve of departure to settle, we were 2 hours delayed. On the request to have, was only one answer-in the morning. As we erklährten, that our bus very early in the morning goes, we could with reluctance pay. the apartment the we inhabited was perfect,-just as the food. this hotel we would stay there again, but only if exchange the ladies and gentlemen at the front desk. read more
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    2.5
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    2.0
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Mario
Not bad for the price
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • December 2011
The hotel is thanks to the cleaning ladies in top condition. The rooms are commodious and clean. read more
  • Room
    6.0

    very spacious and especially clean.

  • Gastronomy
    4.0

    The selection of food would rather a two star hotel meet. There are mostly at the buffet up to three different main dishes, but all'undercooled' were. the cleanliness of the restaurant was with Kitchenette cakes and ice cream always the best! apart from that everything very clean.

  • Service
    3.0

    The service is at the front desk very good. In the bar you had to but a portion patience bring your own, as the staff seems not very Motiviertzu. The staff rotate often annoyed way, if you notice, that someone want to order for two or more people, as it is best, if you drinks the bar is to get yourself.

  • Sport & Entertainment
    6.0

    The wellness area is very nice, clean, the saunas were very well maintained and as well as the pool area not occupied. The outdoor pool was huge.

  • Hotel
    6.0

    The hotel is thanks to the cleaning ladies in top condition. The rooms are commodious and clean.

  • Location
    4.0

    Located on the outskirts of Zalakaros. Zalakaros is a small sleepy village, with very few options for shopping. the most of what you need to stay in this place hotels and about three to four pub in which you can eat quite good, the design of the hotel want to escape.

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Maria
Very nice hotel, sauna bad!
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • November 2011
We were for the first time in this hotel, which was recommended by friends. It was all very nice, room, ship bar, restaurant, swimming pools. Only as mentioned the sauna area was a disaster. Five chairs in the entrance area and at such a large hotel! Furthermore, never had the sauna cleaned let experience! Conclusion: for three hours, we will consider again whether we go into the karos spa. There are better hotels in Hungary. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    2.3
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    2.0
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Ruth
Nice Hotel, large rooms, wellness area great
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2011
good price/performance ratio, great room, great wellness area, many pools, not very well arranged buffet, meals were always refilled, even tight before the end of the meal time, read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Andreas
So fits it again
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2011
We are quasi regular customers from which it this hotel there is. After a splendid start came over the years the disillusionment. During our last visit at the end of 2009 we were plentiful disappointed. Now, you are again visibly more trouble. It is going to be renovated, it is clean, the food tastes again in the new dining room, the terrace a bar extends, partly. Were new chairs and sunscreens purchased. So fits it again, and the value for money is great anyway. Thumbs up again! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    3.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Viktor
Child friendly hotel archived
  • Recommended hotel
  • Families
  • Countryside & spa
  • July 2009
Nice, children friendly hotel with indoor and outdoor pools, playground, child day care, and animation. A little bit worn-out and not too clean. Our appartment was not cleaned for three days, had to complain. The service is polite, but slow, especially in the restaurant. Lunch offer is limited to a couple of meals in the bar. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Overall condition of the pool area
    4.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.3
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
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