Hotel Grand Hyatt San Francisco(4 stars)

345 Stockton Street Show map

Average rating

36 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.3
  • Service
    5.1
  • Location
    5.8
  • Food and Drinks
    4.9
  • Sport & entertain
    4.3
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26 hotel reviews in Englishsorted by travel date
Lorenz
Good location, clean, small room, good gym
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • January 2013
Very centrally located, beautiful view of the upper floors, room for us standards rather small. Gym is very good equipped. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Richard
Central point of the bay area
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • November 2012
Due to the central location on union Square ideal starting point for all possible activities. Furthermore is the open-air café in the union Square one of the most beautiful places in San Francisco. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sabine
Renovated good city hotel
  • Recommended hotel
  • Families
  • Translated
  • City break
  • October 2012
Great hotel directly on the Union Square. It is a room on the upper floors to take, so that the great views of San Francisco can. Breakfast very expensive, Starbucks is however nearby. The hotel is completely renovated. Service very competent and friendly. I am told by a store packages in the hotel sent. This was for a fee of $5 accepted and stored. For families with children only recommended only with restrictions, because the hotel not for kids furnished. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    3.0
    Child care or playground
    3.0
  • Hotel
    4.7
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Susanne
Modern hotel on Union Square
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
We chose the hotel because of its central location on Union Square and relatively good value for money. Unfortunately is the hotel recently refurbished, so that the lobby partially imposed is. The rooms are updated and the replacement not affected. The size our room was good enough, very modern furnished with flat screen, safe, fridge, coffee machine, clock radio, computer workstation. The bath was rather small, but also very modern. Bath with shower curtain. Breakfast in the hotel we didn't use. Starbucks and other are in the immediate proximity. Evenings you can nearby eat - for example with lori's diner. ... The transport links with bus number 30 to the pier and fisherman's wharf is good. Chinatown is also not far. The cable car line Powell-hyde is in the immediate area. Large shops offer in many neighboring streets. The conciergen are very helpful and can bus connections quick and competent explain. Our transfer to the airport they quickly organized (super shuttle bus). Unfortunately the rooms are poorly insulated and you can hear in the lower floors the noise from the street! But otherwise recommendable! read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Marcel
Modern hotel middle in the center
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • September 2012
Modern hotel in a central location, directly on the Union Square and a street further one comes to the 'cable car'. Beard ( subway) 3 minutes on foot in Powell-street. Travel time to the airport 30 minutes friendly staff and relatively new decor. European standard/art, as a lot in San Francisco. read more
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    3.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    4.8
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Rayek
Great location, nice view, a guilty pleasure
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • September 2012
Hotel with 36 floors. We have without breakfast booked, since very expensive. Unfortunately there are wi-fi only subject to a charge, what very surprising for amerkianische standards is, since almost every kiosk free wi-fi offers. The hotel lobby was renovated during our visit. We have however no negative effects it felt. There was international mixed clientele. read more
  • Room
    6.0

    We had a room on the 16 floor with 2 double beds. The view was beautiful during the day and at night. Rooms were clean. Coffee machine, safe and hair dryer available.

  • Gastronomy
    0
  • Service
    3.0

    Room service was not always reliable: coffee pads was 2 times forgotten. Therefore deductions.

  • Sport & Entertainment
    0
  • Hotel
    4.0

    Hotel with 36 floors. We have without breakfast booked, since very expensive. Unfortunately there are wi-fi only subject to a charge, what very surprising for amerkianische standards is, since almost every kiosk free wi-fi offers. The hotel lobby was renovated during our visit. We have however no negative effects it felt. There was international mixed clientele.

  • Location
    6.0

    The location is brilliant: directly on the union Square with many shops and beautiful dining. Directly behind the hotel the cabel car. In approximately 250 meters is the market street to reach. From there runs the tram F to fischermannswarf, pier 39 and Alcatraz ferry. Nearby are also some jazz clubs available: les joulins jazz bistro in Ellis street is recommendable.

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Susanne
Central hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2012
Central starting point in San Francisco. Various bus stops on foot in maximum 5 to 10 minutes to reach. Many shops direct around the hotel. Room in the lower floors badly soundproofed, since the old window, however room changing was absolutely no problem. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Daniela
Small modern room, good location, priced okay
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2012
The hotel we have because of the immediate location on Union Square and the fact is selected, that it newly renovated is. The price we found it with 88 €per person and night ok. Other to us into question coming hotels at Fisherman's Wharf ( for example Argonaut) were far over 120 Euro. The rooms are newly renovated, the lobby it is unfortunately not finished yet. The construction will take a bit longer for, meanwhile is a lot imposed. The rooms are not especially large (no sitting area or similar), but for our needs (city break 2 days) enough. We ... had a wonderful view on the surrounding Skyscrapers. The bathroom is rather small and only with a bathtub. But also here everything was brand new and great-modern. Because of the price we have not in the hotel breakfast, but us in the opposite Starbucks respectively the walgreens -supermarket on the corner catered for. Around the Union Square are many shops and restaurants. We have 2 times with a Thai (King of Thai noodle house) eaten. The is on the backside of Macys. Authentic kitchen, very delicious, very fast and very cheap. However back to the hotel: the Concierge was very nice. I had postcards and then the hotel leaving. The good man is even out into the street run after, because I too few Porto mood sticky had. Very attentive. Worth mentioning is still the great fitness center in the zweitobersten floor. You can just walk in and work out. The latest device with a view of magnificent view of San Fransicso. There were towels and free water, as well as newspapers to read. The lifts are very quickly, you not have to wait long. Needed I had in San Francisco also a doctor. A the medical travelers group is in 5 minutes walking distance from the hotel. Maybe important/interesting for travelers with children. We can recommend this hotel without any reservations. Should we visit to San Francisco come, but we would a hotel at the piers choose. Directly in front of the hotel drives a cable car, however this was always full and we could not pay. The bought 3- Taqes -muni passport for us not worth it. In front of the hotel also the bus line 30 (drives to the pier respectively stops directly in front of the bike rent Blazing Saddles ). read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Rol
Directly on the union Square, but its price
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2012
The lobby is currently unfortunately still a construction site, the two inputs (sutter street respectively stockton street) are on sight so easy to find. The staff at the interim front desk was very friendly and could on demand in a higher floor (32nd Floor) with super view upgrade. read more
  • Room
    6.0

    The room was very clean and new. In general it was for american standards average size, the bathroom but very nice. Unfortunately lacked possibilities, clothes hanging space-both in the room, as also in the bath. In spite of the location in a upper floor the traffic noise was clearly audible. The floor-to-ceiling window allow a great view of the city.

  • Gastronomy
    5.0

    We were once in the bar on the highest floor. The view was very beautiful, the ambience solid, but the cocktails unfortunately not very recommendable. If you enjoy the view I would with a fine glass of wine recommended, there is not so much wrong. The restaurant we didn't visit.

  • Service
    4.0

    The cleaning of the rooms was very thorough, daily coffee to cook refilled. The laundry service costs on the average much and was very efficient. The concierge service made with questions rather a annoyed impression - there is as regards friendliness and service orientation for improvements.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    The lobby is currently unfortunately still a construction site, the two inputs (sutter street respectively stockton street) are on sight so easy to find. The staff at the interim front desk was very friendly and could on demand in a higher floor (32nd Floor) with super view upgrade.

  • Location
    6.0

    The hotel is very central on union Square ( took us from the airport approximately 40 minutes by cab). The gate to Chinatown is located close to from the hotel, also easy to get to are the market street and the convention center. Directly next to the hotel there are many bus stops, where you the other borough distance (provided you have a timetable); to the beard stations ( Powell street, montgomery street) is around 8 minutes away on foot on the way.

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Stefan
Best location, newly renovated
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2012
Who a couple of days in San Francisco is, is in the right place here. The location is perfect, you can a lot on foot or by Cabel car. The hotel has been freshly renovated, the service has however Fluctuations. Concierge are very good, the front desk is good, sometimes bad. The modern rooms are for North American standards, the best! read more
  • Room
    4.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Christoph & Nadine
Nice view on San Francisco
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • July 2012
Great view about the city, in case you a room in the higher floors refer can. Very central location, many Diners, shops, beard and muni (public transportation) and tourist information nearby. Rooms are very nice and modernly furnished. We would this hotel also another time and at our friends recommend it! read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Gudrun
Great hotel under construction!
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • July 2012
We were very satisfied. Cable Cars drive right around the corner. Hop on hop off bus go also from the Union Square way. In Chinatown after a few -minute walk. A complaint was immediately dealt with. The breakfast buffet is however too expensive, respectively for the price nothing special varied-we would rather disadvice. If the lobby finished construction is, surely still higher rating. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Walter
Hotel in a central location
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • July 2012
When booking the Grand Hyatt you'd expect a certain minimum, the was given unfortunately a little clouded by current replacement during our stay. If not under construction definitely recommendable! read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Tobi & Marion
Excellent hotel in a central location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2012
The Grand Hyatt is as a starting point for a visit in San Francisco almost perfect. A typical city hotel. Directly on the Union Square location is in the immediate area too many important objectives. Cable car stop right at union Square, China town 1-2 blocks away, shops in direct close to Union Square with Macy's and the cheese cake factory in the Macy's top floor. The lobby of the hotel is rather small and relatively dark. Check in and check out were settled briskly immediately and the concierge is available to answer questions on activities with competent advice. Rooms ... are very well equipped and very spacious. Fitness center in one of the upper floors with super for great view over San Francisco and the bay. In short: very good hotel, location well, since lots of activities at pier 39 (Fisherman's Wharf) start one could consider there a hotel too because one then central on Touristenausgangspunkt is. read more
  • Room
    4.7
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Martin
Wonderful, very comfortable and clean hotel!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2012
We stayed for four nights at the beginning our sabine USA-visit in Grand Hyatt sf and would see it as one of the most beautiful hotels on our route call. The location on Union Square is almost perfect. China town and all shoppingplaces are reachable on foot. Also bus and cable car are in the immediate vicinity. The rooms and the whole hotel -as a Hyatt to expect - very nice, high quality and clean. The view from the breakfast room on the top floor is breathtaking. The complete staff gets furthermore the best marks from us! In particular the ... evening something with the reservation in the hotel restaurant wrong. As compensation we got the food (along with table ) to the room and a strong discount on the food from the reception. All in all a very recommendable hotel! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Peter
Great city break
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • May 2012
We felt very good and the hotel for a five day long city break selected. The hotel's location is great, right on union Square with access to the cable car, beard (5 minutes on foot) and buses. Directly opposite a cheesecake factory with Macys with great food and many outstanding restaurants in the surrounding area. We had initially a room on the 12th floor, but it was street construction works and the balcony door closed not correctly ( American single Glazing). After we complained about this we had were in the 29th floor moved-) the rooms of the hotel ... are newly renovated and in great condition and good facilities (free safe and fridge for their own use). We are keen on cleanliness of the room and were always very satisfied. Altogether a great time ( definitely make: bike rides over golden gate bridge, Alcatraz - the latter on the web safer in the peak season, in May not a problem). From the location ago the hotel was great. We would rather of Fishermans wharf as hotel advise-very touristy, reminds of promenade Mallorca, little beautiful restaurants, rather noisy ). read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Hans-Peter
Generates excitement for the next stay
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • April 2012
Central location, restaurant with dream view, excellent kitchen and neat drinks, friendliest concierge my previous travel read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Ralf
Great hotel in best location
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • December 2011
This hotel unlimited recommend! The rooms are most modern equipped. One of them had in the 28 floor with a view of the impressive city. The Union square was just a few steps away. There is a Starbucks just vis a vis. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Thomas
Very Central, modern and luxurious
  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • September 2011
very centrally located on Union square. Fisherman's Wharf is not necessarily mens ideal to reach, but in front of the hotel, most sight-seeing buses. The rooms are very modern equipped, the restaurant on the 36 floor, there is unfortunately a bit 'dated' kept the selection of the food would also be larger, therefor is the view from the rooms and from the restaurant or the exercise room (35 floor) sensational... read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
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Torsten
unbeatable location and fantastic service
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2011
Grand Hyatt San Francisco is situated right at Union Square and thus in the middle in the city center. The hotel is very (!) neat and well equipped. The bar on the top floor is evenings dreamlike and can only be recommended! read more
  • Room
    5.0

    Very beautiful rooms! We had a room on the 16th floor with a view of the Bay-fantastic! Rooms are modern furnished (Hyatt typical). Very clean, very large beds. We had a room with two Queen beds, but only one used.

  • Gastronomy
    5.0

    I have any restaurant eaten, since enough other opportunities nearby were. The bar on the top floor is recommendable, room service was very good.

  • Service
    5.0

    attentive service and friendly check in. Luggage was before entering the room already turned off. Room service is fast and delicious. My questions to a higher room without surcharge like implemented.

  • Sport & Entertainment
    0

    The free time opportunities I because of Lack of time not used.

  • Hotel
    6.0

    Grand Hyatt San Francisco is situated right at Union Square and thus in the middle in the city center. The hotel is very (!) neat and well equipped. The bar on the top floor is evenings dreamlike and can only be recommended!

  • Location
    6.0

    Arrival from the airport was quick and without any problems the muni and a few meters on foot or with the taxi. The hotel could be more central not. All sights beach chairs nearby, numerous shopping Paradise are within walking distance. A cable car line is right around the corner.

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