Hotel City House(3 stars)

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Average rating

102 hotel reviews

    Rating by categories

  • Hotel in general
    5.0
  • Room
    5.0
  • Service
    5.6
  • Location
    5.0
  • Food and Drinks
    5.3
  • Sport & entertain
    3.0
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67 hotel reviews in Englishsorted by travel date
Monika
For a short stay very suitable, very centrally located
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2013
For a city break very convenient Hotel is very centrally only five minutes the main railway station with easy access to the airport and subways or train read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    4.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Christoph
Loving small city
  • Recommended hotel
  • Families
  • Translated
  • City break
  • December 2012
The hotel/the urban villa has 30 beautiful designed room, lovingly to advent decorated and more than clean. In addition there is wlan and a computer at the front desk, what free of charge could be used. The guests were mixed, young and old, couples and families... Since no restaurant in the hotel there is also only overnight stay with breakfast. read more
  • Room
    6.0

    We had a family room on the floor the front desk. This consisted of a large room with a double bed, a large seating area, tv, all closets, dressing table, the bathroom with shower (quite large), and a separate room for the child. There was the bed and a work desk. The style here is also lovingly and language, as the whole hotel. Also fits the term villa fully. Furthermore there was a kettle and cups for coffee and tea.

  • Gastronomy
    6.0

    There is a very nicely decorated breakfast room in the basement and in the fireplace room, a bar with self-service. At the bar there was everything which the heart desired and so you can also take a single malt enjoy. The cleanliness was also top and the buffet had everything you need in plentiful quantity. Tea was freshly cooked (no bag!) And also choco and coffee were fresh, exactly like the juices. There were different sorts of cold sausages and cheese as, fresh fruits, jams, various honey and Nutella. Basically nothing which did not give it (scrambled eggs of course), including crisp bread and small croissants, bread...

  • Service
    6.0

    We were more than satisfied with the service, especially for breakfast the lady was super nice and always laughing. The room was to our satisfaction cleaned and since we had no complaints, we can not about the handling with reports.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    The hotel/the urban villa has 30 beautiful designed room, lovingly to advent decorated and more than clean. In addition there is wlan and a computer at the front desk, what free of charge could be used. The guests were mixed, young and old, couples and families... Since no restaurant in the hotel there is also only overnight stay with breakfast.

  • Location
    6.0

    The hotel is about 600 meters away from the main railway station in a quiet side street, no noise from the adjacent shopping was to be heard. (district St. Georg) From there one is everywhere in a few minutes with the train and the bus, restaurants in abundance nearby.

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Susanne
Ideal for a short trip, centrally located near the main rail
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
Ideal for a short break of two to three days. The staff are really nice and are willing to help. The mattresses are very good. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    5.0
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Manuela
We 3 girl's were very impressed
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • November 2012
We were 3 girl's from Austria, and are just across a search engine to the offer old. Flight with a hotel including breakfast. We read some hotel remarks before the book through, and were immediately loved it-from the decor, the pictures on the internet. The hotel was easily train station ( a few -minute walk) to find, and we were very warmly welcomed. After the check in we began thrilled by the colored stairwell in our room - and were blown away! We have a 3 bett room booked, and we were more than surprised a small 'apartment' to find. ... Anteroom, living room with a large flat tv, bedroom with a large flat tv, small walk-in closet ( unfortunately without light ) with a safe, shower and toilet separately. Simply great. The breakfast was very tasty in comfortable atmosphere and the very friendly and courteous staff. The area around the hotel is not so charming as the hotel itself. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
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Jann-Hauke
Very beautiful hotel in the center of Hamburg!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
The hotel is very recommendable... The location is very central, the staff very friendly and breakfast is excellent! Stay there (1 night) we really liked! The furnishing is also very good! Keep it up! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Petra
schnucklickes hotel; great for city breaks
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
For a short break, like for instance a city break, it is the ideal hotel; unfortunately the hotel is in a not-so beautiful district of Hamburg, but close proximity to train station makes it attractive again! read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Erwin
Pleasant atmosphere
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2012
The hotel itself we really liked. The breakfast buffet is plentiful. The staff are friendly. The food in the sister hotel St.Raphael good. The district St. Georg ( around the hotel) is not inviting-except one wants at machines play or a club so-so quality visit. The way on footh to the center is 30 minutes away. To the next subway and S-Bahn ( main station) 15 minutes read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    3.7
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
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Rainer
Absolutely recommendable city hotel
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • September 2012
In spite of the location in the district of St. Georg this is a very recommendable hotel for a city trip or for business trips. Main station reachable in circa 10 minutes on foot. Had room number 43 which almost the size a full apartment had. Course, bedroom, bathroom, toilet Gladly again at any time I will book this hotel. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    4.5
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Yvonne
Chic city Mansion - hotel
  • Recommended hotel
  • Families
  • Translated
  • City break
  • August 2012
A really chic, older trimmed hotel. The staff are friendly and helpful, at the front desk receives one very good tips. The rooms bright and very clean, especially also bathroom and toilet. The breakfast buffet was very diverse, different coffees, juices, rolls, bread, salmon, eggs, sausage etc. A hotel which I definitely book it again would. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Filippo
Hafenfest-Aidataufe
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2012
Very quiet hotel, clean, friendly -anytime again. Main station nearby-fast to the city center, as well on foot to manage! Who possibility has with the train to come, would be recommendable, because little parking. Small hotel's own parking behind the hotel(6 euros) read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    4.7
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Marius
Romantic hotel centrally located
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2012
Wow - you feel to 100 years back - the hotel has charm. For more than 3 days is the room however too small. The location is great in St. Georg. And the breakfast was great. Particularly worthy of mention: a guest lounge (i believe in the 19. century would the raucheraum defendendo) one could be from large bottles drinks such as whisky, etc. Operate-you had to everything ourselves down - what a confidence! read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Jens
Unique ambience of the bourgeois mansion
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • April 2012
Very pleasant Hotelhaus. Is in St. Georg, was not a problem for us is however not everyone thing. Disabled find it difficult, as there is no elevator and there were no handicap entrance. The hotel is very clean and it was. 2012 just divided Beteichen renovated. There is on the rooms tea respectively coffee for free and this is also still refilled. Should you room to backyard eighth, since it here quiet is. The house is altogether a bit noisy, was for my wife a problem. Tv and the beds are very high quality. Mattresses aren't worn out and also ... for people with back problems suitable. The room decor is matter of taste. So on pictures and information follow read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Sarah
Hotel super, location well
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2012
The hotel is really very sweetly furnished, really comfortable and everything is very clean. The beds are super comfortable and we slept great in it. Also the room size is sufficient for a city trip to Hamburg. The bathroom is bright, friendly and clean. We were relatively early in the hotel and could the room not yet ready to move into, but the suitcase in the luggage storage out, the same we also on the day of departure made. The staff were very friendly. The breakfast room is very cute decor, very comfortable. There is a cute fireplace room. You ... can problems of the main station to the hotel and thus also in the hammerbrook district or to the city hall. It is very quiet, just the immediate vicinity we didn't like it too much. The hotel lies in the district of St. George and even if it is said, that this area now 'cleaned' was, we had evenings a little fear for our belongings. I would the area very careful as ghetto call. All in all the hotel is very to be recommended, the location definitely not. If we the next time to Hamburg travel, we will a hotel nearby the jetties Search, even if we the visit the city pants not regret it. But afterwards one is always eventually smart. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.8
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Susanne
A nice small hotel in style
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2012
No impersonal hotel bunkers, but a something else hotel. A fireplace room, a, free cup tea or coffee to enjoy. Although there is no lift but the guests a city trip makes, should still fit enough a few floors to climb. The bathroom is tiny, but it was short showers EC. And don't spend hours in the bathroom. The beds were wonderful and the cushions feathery! We were very satisfied, beautiful breakfast room, very pleasant and friendly service. We will definitely come back if it were not so cold as the march. read more
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    4.8
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
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Mike
Beautiful, well located town residence
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • March 2012
The hotel lies really nearby to the main station. In the district of St. George are a lot of pubs and bars nearby. The Wi-Fi was easy to use and good available. The bed linen was perfect: four pillows, two blankets-totally cuddly and cozy. The hotel is in a beautiful Properties-design-very nice. read more
  • Room
    4.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Gertraud
Charming hotel in a central location
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • March 2012
City pants is a charming hotel, where we felt very comfortable. It is extremely quiet, we slept so well, as I have had in a long time. The breakfast room is especially beautifully decorated and the buffet leave nothing to be desired. In the fireplace room you could also during the day itself coffee prepare. Due to the central location you can practically all sights to reach on foot. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Patrick & Katrin
charming, small hotel in central, quiet location
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2012
'- small charming city hotel with 18 rooms - very clean - stylishly equipped room (high ceilings, comfortable beds - wonderful Lobby& fireplace rooms( English style) - wonderful breakfast rooms( English style) - breakfast against extra charge free selectable (11, -EURO) -guest structure very mixed, rather no families with children no extra lift available; for us not a problem read more
  • Room
    5.0

    '- stylishly equipped room with comfy beds - flat screenTV room in general freshly renovated - very clean -walk-in closet -Deduction: partly somewhat small (double room about 12 square meters); bathroom new, but small; it might be only one person in it. For persons starting from 130 kilogram it is however tight.

  • Gastronomy
    0

    breakfast we didn't used.

  • Service
    6.0

    '- very friendly and accommodating staff -good foreign languages skills - excellent cleaning of the rooms ( very clean) - free tea and coffee service in the room

  • Sport & Entertainment
    0

    no pool and gym facilities available

  • Hotel
    6.0

    '- small charming city hotel with 18 rooms - very clean - stylishly equipped room (high ceilings, comfortable beds - wonderful Lobby& fireplace rooms( English style) - wonderful breakfast rooms( English style) - breakfast against extra charge free selectable (11, -EURO) -guest structure very mixed, rather no families with children no extra lift available; for us not a problem

  • Location
    5.0

    '-very centrally located in the district of St. George street -5 minutes walk to the main station / all subway and suburban train in walking distance -10 minutes walk to the Alster note: in the middle of 'Taliban city' location, so don't be shocked, when many men with large beards and ' white pajamas' walk outside of the hotel. Numerous Mosques nearby. You can hear but not.

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Sascha
Hotel is so-so could be better.
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • City break
  • January 2012
Unfortunately it was very loud construction site near the room was not as good, you could then please be advised on the website. Breakfast for the money from eleven euro too expensive little choice. The little red light area not so good if you have children with you. Otherwise it was okay. read more
  • Room
    3.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
  • Hotel
    3.7
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Markus
nice service in in need of renovation hotel
  • Hotel not recommended
  • Singles
  • Translated
  • Proof of booking
  • City break
  • December 2011
all staff from the check-in the service forces in the breakfast to everyone cleaning Kraft was absolutely friendly and hard-working. Hotel's gem is the urgemütliche fireplace rooms, especially to Christmas/ Feiertagszeit (my trip was to new year's Eve). unfortunately this stands in stark contrast to the badly run-down mini-single room with totally dirty carpet (and I'm not so sensitive as other) and totally outdated furniture etc. here is very urgently something done are, the hotel is not to be jeopardised. Sad of great possibilities of this beautiful House! Location for me was great direct back the train station, everything is ... within walking distance, and a special mixture of international shops and typical train station-Atmosphere didn't bother me in the slightest. read more
  • Room
    3.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    2.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Michael
Central hotel, good value for money
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • December 2011
The central location is good, in order to become acquainted with London. However, the area (St. George) not necessarily for families suitable (Rotlichbezirk nearby). If the nothing don't mind, is well served with the hotel. It is also worth of its three stars! read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    3.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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