Hotel Plaza Real Beach Resort(2 stars)

Avenida Boulevard Juan Dolio Villas del Mar Republica Dominicana View on map

Average rating

52 hotel reviews

    Rating by categories

  • Hotel in general
    0.0
  • Room
    0.0
  • Service
    0.0
  • Location
    0.0
  • Food and Drinks
    0.0
  • Sport & entertain
    0.0
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2 reviews for this hotel sorted by travel date

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Steffen
Never again Playa Real archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • November 2005
A nightmare of the holiday. One had to beg for the drinks, that come something to hand. In spite of many notifications the bed sheets were not changed. After the information to the travel agency the bed sheets were reversed (the dirty parts inside). This hotel+management is horror. One is served as there is no need for anyone to work there and one is absolutely not desired as a guest. Also by the way the meals were so bad, that many people were sick all day long. During the 14 days the room was changed 3 times only by us. ... Then after that another hotel was offered. read hotel review
  • Room
    1.5
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    2.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    3.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.0
    Family friendliness
    4.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Sebastian
Not really Caribbean!! archived
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • August 2005
5 big, increasingly run-down hotel buildings! Big grounds with lots of space for people. And a very small patch of beach considering! There are as good as no seats available during the day and in the evening, especially in the bar! Hotel is allegedly due to be renovated at the end of the year- maybe it will be better then? read hotel review
  • Room
    1.5

    You need to get used to the rooms. The beds looked as though fleas had been at them, there was mould on the cover and a very musty smell! The bathroom was OK- everything worked.

  • Gastronomy
    1.0

    There were enough bars and restaurants. The buffet-restaurant was too small for the vast number of people. The food there was awful. For two whole weeks the same muck, whatever was on the menu. You can eat it for 3 days but then you'll get sick and tired of it.

  • Service
    3.0

    The service was OK. The waiters and the bar-tender were actually very friendly and hard-working. They didn't really speak English or German but it was possible to make yourself understood. The room-cleaning was OK (tip!) Except for the hand-towel service- collected in the morning and returned in the afternoon. Check-In and Check-Out were quick and problem-free. There was a medical centre opposite in a side-street. The doctor could speak good English and a little German.

  • Sport & Leisure
    2.0

    Water-sports facilities are good and you can always take advantage- you just have to go there! The entertainment program was pretty poor, a different show every day but always the same dance! The pools were OK, a bit small abut clean! The beach was like a bad Adria Beach (Italy) with palm trees. The sea was full of sea-grass and stony!! No Caribbean atmosphere in this hotel unfortunately! Bit annoying to have to reserve a sun-lounger at 6 in the morning but as there's only about 40 loungers for 400 guests what can you do?!

  • Hotel
    1.0

    5 big, increasingly run-down hotel buildings! Big grounds with lots of space for people. And a very small patch of beach considering! There are as good as no seats available during the day and in the evening, especially in the bar! Hotel is allegedly due to be renovated at the end of the year- maybe it will be better then?

  • Location
    1.0

    The hotel is located in a bit of a hole, where you can only buy souvenirs and the usual rubbish. Beach is in close proximity, which is good- just leave the hotel and you're practically on the beach. It's a very long journey to the airport (about 3 hours) and it's very bumpy!

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