Hotel Quinta Jardim da Serra(4.5 stars)

Sítio da Fonte Frade Jardim da Serra 9325-134 Câmara de Lobos Madeira – Portugal Show map
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Average rating

4.2/6

54 hotel reviews

    Rating by categories

  • Hotel in general
    4.0
  • Room
    4.6
  • Service
    4.6
  • Location
    3.7
  • Food and Drinks
    4.0
  • Sport & entertain
    4.2
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14 hotel reviews in Englishsorted by travel date
Wolfgang
Quiet and secluded location with beautiful ambience

  • 3.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
The building has a beautiful and calm location and the atmosphere is exceptionally. Transportation to and from the hotel of the restaurant is extremely poor - a great shame. We have therefore during our entire stay only once in the beautiful restaurant to evening ate. The breakfast is ok. The lift to the rooms during the whole stay defect. For disabled guests would be the access to their rooms therefore only very hard have been possible. The pool area is well-kept and huge. We had a very inexpensive offer for this house. A rental car is in any case urgently ... recommendable. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    1.0
  • Service
    4.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    3.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    1.0
  • Location
    1.5
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    2.0
    Other leisure activities available
    1.0
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Ulrike
A perfect vacation!

  • 5.9 / 6

  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • July 2012
We had booked a suite; the rooms was huge with 2 balcony. Most impressive we found the super nice location with a large garden and brilliant kitchen and the perfect service of the restaurant. The hotel lies however somewhat off the beaten track, but with rental car not a problem represents. All together we would this hotel definitely further-recommended and also again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
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Gerriet
The fairytale from the beautiful country House hotel

  • 2.8 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • December 2011
For a five star hotel absolutely bad. Partly the consumption of the food was not possible. Musty Lasagna, chicken drumstick. No heating bloody of the restaurant 12-14 degrees for room temperature. Bad, minimalist always the same' breakfast buffet' Instant something (should coffee his) the room and the bathroom had significant exposure wear but they were clean so reasonable. New year's Eve, we were taken to a hotel to watch fireworks drivers to Funchal. He appeared to return a little late in the day, obviously inebriated to strong. We and a other couple of the transport and a taxi. I had ... a nearby service police's attention to this matter made (he spoke English). He said, he could do nothing about it, we should manager inform the hotel. The done, we were given the 30 euros for the taxi and the driver drives furthermore guests. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    1.0
  • Service
    2.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    2.3
    Overall condition of the pool area
    3.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.0
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    2.0
  • Location
    2.8
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Eva
Hotel for esquimos

  • 3.9 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • November 2011
We were there at the end of November in the hotel, there were only three rooms occupied. The hotel was literally on 'flame' why. In the room even though we got a small electrical heating, so it was in the room reasonably warm. However, it was freezing in the rest of the hotel. When we ate in the hotel, we had to wear our jackets. The carpaccio were still frozen, so room temperature. The breakfast was brought to our room, because it was in the dining room was just too cold. If the load is too small, you will need ... to close the hotel. But its guests a stay screening is not the solution. The drive was also very adventurous. The hotel is very far off the beaten path. In the village you must be very winding and narrow road traffic. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    3.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.5
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    1.8
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    2.0
    Other leisure activities available
    2.0
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Robert
New hotel, nice atmosphere and quiet location

  • 4.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2011
Very nice relatively new hotel (Baujah 2003). Very quiet and secluded. The hotel is located about 800m above sea level on. You will need about .20 minute walk to the main road (highway). The new highway is already almost ready, so that the drive between highway and about 1/3 of the time to be reduced. read more
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Harald
beautiful hotel secluded of the shot

  • 4.5 / 6

  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • September 2011
The main building seems to be an old manor house and is located along with modern Installation for beds and the also restaurant and grown indoor pool in the middle a large, very beautiful garden. The alone is already worth, extensively on foot. He offers a sun terrace with a swimming pool small also a bar row beautiful Squares and places to sit, where you with a book and a glass of wine comfortable power. the main building did not appear to be too long refurbished. But not without the beautiful Wooden floors and the charm earlier for decades. In ... the annex with rooms it is clearly stated more modern to, the restaurant seemed a bit sterile. From the rooms in the indoor pool or restaurant leads by course. This could perhaps a, twice more often being brushed aside. And also the great garden lose something, because for example due to the many leaves and branches is located. the rooms (we were in the new Cultivation) were reasonable, in the beds we had a good night's sleep. I had a bit of the impression, that the staff not keep up with the maintenance. but apart from that: a very beautiful House. oh yes: the hotel lies approximately 700 meters above the sea. In other words, there is always a little cooler than 'down' this altitude overcomes you, if you from the ocean to the hotel. The drive is on Madeira-typically small lane up the hill. read more
  • Room
    5.0

    the rooms were big enough and very tastefully furnished. It could have been a air conditioning given, but we needed in September not more. TV, a beautiful bathroom and a sufficient for two to three persons balcony belonged to our rooms. Apart from a few Traces of use matched the already.

  • Gastronomy
    4.0

    There is a restaurant, a bar on the first floor of the main building and a small bar by the pool. in the restaurant breakfast also. While in Henrys main building quite comfortable is, the restaurant seemed a bit sterile. But that didn't matter. the breakfast buffet offers a good choice for a decent breakfast. Coffee, tea or hot chocolate is served at the table, the rest get after desire and mood. in the restaurant we had three nights eaten. The level of the price is a bit above average, but the dishes delicious. What's on the menu clearly missing, are small Snacks. If You evenings not want to eat a whole meal, which leaves only soups. Also I missed a wide choice of open wines. You don't want not always a whole bottle order. However the check-in process red wine, it was open, quite good.

  • Service
    6.0

    We experienced very friendly, courteous staff. I was at the time of the trip because of a Beinbruchs on crutches-I was any conceivable Help... at the time of our stay the check-in process hotel's own small bus in the workshop. Paulo Franco, the boss himself, it did not take us with his vehicle to Funchal and back office. During the ride was always a very nice conversation and he showed us several beautiful Corners of the old town and brought us apart from the row at a great Lookout point above the hotel. And he has told us a great deal, despite what we have several stays on Madeira still didn't know. Paulo Franco spoke very good German, with the other Staff members we English spoken. the ladies at the front desk were always very helpful even then, if we exotic Issues such as the postage charge for a postcard of Madeira came to China. in the breakfast and the opportunities, where we in the restaurant eaten we were always very friendly and promptly served.

  • Sport & Entertainment
    4.0

    there is a beautiful pool, with a little warmer waters of the beautiful would be. Unfortunately, the steam bath was not business, when we were there. The fitness equipment parking in a corner the indoor pool, were are all fully functional, but a bit grimy from. in the main building there is a poolRoom, where some of the board games material. you can as with swimming, hot tub, pool or walks in the garden a little fun. But a real entertainment program does not exist.

  • Hotel
    4.0

    The main building seems to be an old manor house and is located along with modern Installation for beds and the also restaurant and grown indoor pool in the middle a large, very beautiful garden. The alone is already worth, extensively on foot. He offers a sun terrace with a swimming pool small also a bar row beautiful Squares and places to sit, where you with a book and a glass of wine comfortable power. the main building did not appear to be too long refurbished. But not without the beautiful Wooden floors and the charm earlier for decades. In the annex with rooms it is clearly stated more modern to, the restaurant seemed a bit sterile. From the rooms in the indoor pool or restaurant leads by course. This could perhaps a, twice more often being brushed aside. And also the great garden lose something, because for example due to the many leaves and branches is located. the rooms (we were in the new Cultivation) were reasonable, in the beds we had a good night's sleep. I had a bit of the impression, that the staff not keep up with the maintenance. but apart from that: a very beautiful House. oh yes: the hotel lies approximately 700 meters above the sea. In other words, there is always a little cooler than 'down' this altitude overcomes you, if you from the ocean to the hotel. The drive is on Madeira-typically small lane up the hill.

  • Location
    4.0

    the location is actually very nice above Camara de Lobos. But a bit off the beaten path. From Funchal, you can take the public bus about 40 minutes. But the near directly in front of the hotel. For the daily visit in Funchal was very difficult. As a starting point for hikes or other things to do on the island ideal. the restaurant has my great view in a valley to the ocean. The house is not isolated, all around they are streets and houses of one or more villages (so I investigated this). If you are traveling from occasional Barking expense, it is very quiet. Ideal for a nap in the sun.

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Jürgen
Five stars are three too much, in spite of the good location

  • 3.4 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • September 2011
Good Location. By car to reach long-drawn-out. The barking and the tap close call in the morning and in the evening from the neighborhood, a little affected the idyll. Due to the seclusion we had booked half-board. However, the dinner (menu with half-board) was rather Spartan and repeated every three days. A la carte was only for guests with perseverance with diet or intentions to be recommended. The staff is overstrained, if more than five tables were occupied. The ate breakfast was for me as a fan cornflakesbuffet and lovers of the English breakfast and fresh fruit and juices, but ... okay. The tablecloths and napkins should be replaced with such without holes. Cleanliness in all areas was a large drawback. Stains on the tablecloths, dead lizards in the hallways, there are at least two days. The carpets in the rooms have striking spots. The bathroom was not cleaned properly every day. However, the towels were changed daily and towels, even if you don't accommodated the request, went to changing hands to put them on the floor. The wellness area (pool, fitness) was in good order, but it was not used by US taken. The bar (bar Henrys) was never open, the bar by the pool mostly not. All in all, the staff was not well organized (or was it?). The lack of cleanliness and the rather bland and slowly enough to justify horrible dinner (also on Madeira) No five stars. Here the management should urgently help or a few stars in. read more
  • Room
    3.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    2.0
  • Location
    3.3
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Johannes
It was once

  • 3.5 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • April 2011
The hotel is actually really charming but it was during our visit badly cleaned. For example: large jam sprizer on the window, dead insects and verkelbte doors during our stay not cleaned. read more
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    2.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Gunnar
Beautiful Quinta in a great, quiet location archived

  • 4.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • September 2010
The hotel is in the main building in a former Quinta (=Villa) with adjoining "new building". The lodge buildings are situated in the hotel, large, which was located garden. Its own fruit and vegetable garden!! (You could taste food) booked with breakfast and evening three went there twice. Breakfast was ok, although quite monotonuous (little variation) and very limited selection. But something of everything (fried eggs or scrambled eggs, bacon, baked beans, cereals, breads, rolls, croissants, jam - partly made! - etc. Absolute pluspoint: Always fresh fruit and fresh juices! Show dinner: something of everything. Small but well thought-out of ... choice. Food ok. The hotel has on the whole a very reasonable condition. Just the cleanliness in some areas could be better; down corners. We had the impression that we also rather in the post season, there were as the hotel was pretty weak frequented. Nevertheless always and everywhere not intrusive staff. "Guest mix” under the age of; German, Dutch, British. Although all obviously hikers, or outdoor activists. Mostly couples. Compared to some other reviews you can't forget the cost: in the value for money I would area was well Resettlement. read more
  • Room
    5.0

    Spacious rooms with ample space and closet space. Good, not too soft bed. Annoying: down pillows, in which the hard Federkiele out bite. If you the pillows with a towel wrapped and move on. Good bathroom. Welcome to fresh fruit in the room. Fridge could be fill it. OK, but only a German-speaking TV program. Safe in the closet. About key card programd. Each room has a large, spacious balcony in the garden. Rooms with air conditioning, but we didn't need it.

  • Gastronomy
    4.0

    Nice, modern restaurant for breakfast and dinner a la carte. Bar with snacks at the pool area. Extra-bar from mid-afternoon. Price ok. Local cuisine in a semi-formal style. But still very down to earth. Price and value ratio in this area completely harmonious.

  • Service
    5.0

    In the service often a bit demotivated and was always friendly and tried hard. Front desk, etc. very hard, lots of information will be requested upon request and immediately forwarded, good and clear English.

  • Sport & Entertainment
    4.0

    Nice, spacious indoor swimming pool. Unfortunately somewhat cold. The temperature of 28°C was apparently divided over 14 mornings and 14 in the afternoon. Water and pool but clean. Not overly chlorinated. side of the pool some gym equipment, which obviously little used and maintained. However, if you are familiar with the possibility, it is also a bit specifically for on holiday to do. Small but nice Poolbaar with snacks and outdoor area. Steam spa unfortunately apparently broken: Too hot and constantly steam. Jacuzzi clean, spacious and ok. At the facilities sun porch with chairs. interior also with enough sun loungers. Extra towels in the pool area.

  • Hotel
    5.0

    The hotel is in the main building in a former Quinta (=Villa) with adjoining "new building". The lodge buildings are situated in the hotel, large, which was located garden. Its own fruit and vegetable garden!! (You could taste food) booked with breakfast and evening three went there twice. Breakfast was ok, although quite monotonuous (little variation) and very limited selection. But something of everything (fried eggs or scrambled eggs, bacon, baked beans, cereals, breads, rolls, croissants, jam - partly made! - etc. Absolute pluspoint: Always fresh fruit and fresh juices! Show dinner: something of everything. Small but well thought-out of choice. Food ok. The hotel has on the whole a very reasonable condition. Just the cleanliness in some areas could be better; down corners. We had the impression that we also rather in the post season, there were as the hotel was pretty weak frequented. Nevertheless always and everywhere not intrusive staff. "Guest mix” under the age of; German, Dutch, British. Although all obviously hikers, or outdoor activists. Mostly couples. Compared to some other reviews you can't forget the cost: in the value for money I would area was well Resettlement.

  • Location
    5.0

    The resort is set on a hill in about 800m height in a great location in the center of the green and very quiet. Perfect place to relax and as a starting point for hikes / activities. In the immediate vicinity "start" switchback paths and routes. There is a bus stop right outside.

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Birgit
An oasis of calm archived

  • 5.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • June 2010
A quiet hotel for people who want to relax. After a busy day wandering around wait pool, jacuzzi and steam bath, or you could just few steps in the nicely designed historic Park. The hotel was at the time of our holiday exclusively from middle-aged couples (mostly from Germany) visited on weekends, to which a few Portuguese after nightfall. The restaurant was good, the service sometimes a little forgetful, but always friendly. Delicious breakfast buffet! The only downside: The long and adventurous Driving directions via steep streets makes it will not be the ideal location for Madeira. Nevertheless, I would ... stay here again in a heartbeat - especially after I want to the tourist ghettos seen from Funchal. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.0
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Elisabeth
Great Quinta with a good restaurant and great garden archived

  • 5.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • June 2010
Modern, newly renovated hotel with a magnificent park (Quinta). Although it is a little bit away from the center of Funchal, but no problem with the rental car. Very good restaurant with a lovely terrace. That you get a Madeira wine in the welcome drink we loved. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    3.7
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Gerhard
Nice but cold archived

  • 3.0 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • May 2010
In general, the hotel is ok. services such as breakfast and diner correct. Only complaint: down coming out of-shaped pillow so without a corresponding additional Bemantelung of-shaped pillow no sleep possible. read more
  • Room
    3.0

    Clean but very cold. Down coming out of-shaped pillow so without a corresponding additional Bemantelung of-shaped pillow no sleep possible.

  • Gastronomy
    4.0

    OK; services such as breakfast and diner correct.

  • Service
    1.0

    By outside temperature of about 10°C (May 2010 ) had it in the room about 13 -15 degrees. Complaints brought no results and were completely ignored.

  • Sport & Entertainment
    4.0

    Pool ok, otherwise no other activities available.

  • Hotel
    3.0

    In general, the hotel is ok. services such as breakfast and diner correct. Only complaint: down coming out of-shaped pillow so without a corresponding additional Bemantelung of-shaped pillow no sleep possible.

  • Location
    3.0

    The hotel is very remote and because of its altitude (about 700-900 meters) is a very hard by winding, steep and time-consuming Driving directions distance. Through the altitude also very cold.

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Peter
Jörg was right! archived

  • 4.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • February 2007
Specially his directions should be taken into account by every person who is going to rent a car because the map provided by the rentanl company is not clear. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
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Christian
Pleasantly silent situated in the mountains archived

  • 4.7 / 6

  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • September 2005
Nice hotel location in Camara de Lobos, approx. 25 km to the west of Funchal. Outside of the large hotel area. The hotel is really small, merely approx. 50 rooms, some of them are suites. Old main building with new construction (2003). Spacious hotel location with everything, what one needs for enjoyment. Super kind personnel. read more
  • Room
    5.5

    We had 2 double rooms. The condition was great. It was about a large and clean room, which was equipped with air-conditioning, TV, balcone, minibar, safe (free of charge !!!), telephone, bathrobe, hair dryer and etc. In general there is nothing to add. One was casually annoyed with chickens, dogs and sheeps, who were crowing, barking and baaing every day and night. But this is not a drawback that holds the view of the hotel. One is just in the nature.

  • Gastronomy
    4.5

    Half pension was booked. There's breakfast in buffetform. There was unchanged buffet form for 14 days long. It was not also problematic, because quasi everything was there, what one can wish for himself for the breakfast. Evening meal should be served in menu form. On Thursdays it is regularly grilled. In additional there are free drinks from the management (for example, cocktail or sangria). Instead of the menu a buffet was very often arranged. Especially, when there were further events in the hotel and then the personnel would have been overloaded with menu. So the proportion of menu/buffet was approx. 50:50.

  • Service
    5.0

    The personnel is consistently friendly and helpful. Therer's nothing to complain about the overall service. One feels himself very well.

  • Sport & Entertainment
    4.5

    It is a small hotel, therefore there is no for example animation (yahuuuu). Swimming pool is available, wellness part as well. On Thursdays after the evening meal there was a folklore group. Casually there was a live-music in the hotel bar. In general "all around" was more than O.K. Who looks for holiday with club dance at the pool, he is here on a wrong spot.

  • Hotel
    4.5

    Nice hotel location in Camara de Lobos, approx. 25 km to the west of Funchal. Outside of the large hotel area. The hotel is really small, merely approx. 50 rooms, some of them are suites. Old main building with new construction (2003). Spacious hotel location with everything, what one needs for enjoyment. Super kind personnel.

  • Location
    4.0

    Far away from Trubel. This is actually assessed as positive point. Nevertheless one was dependent on the rental car because of the place in the mountains. Parking spots are amply available. Shuttle-bus drives also many times per day to Funchal. This however must be booked earlier (round trip), as merely 8 persons can be transported with the bus. There are no shopping and entertainment opportunities in the near, no neighbor hotels as well.

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