Hotel Our Lucaya Beach & Golf Resort^{(4 stars)}

Unfortunately, this hotel falls way short when compared to other Sheraton/Westin resort properties. I was primarily disappointed with the housekeeping service. For example, I was ill for 3 days and had the "Do Not Disturb" sign out. Housekeeping nevertheless knocked on the door, and when I answered, simply said: "Didn't you call the front desk and ask for housekeeping?" This happened 3 days in a row. The beds were made poorly, leaving the sheets a mess on the beds every morning. Staff in the restaurants couldn't have cared less about the guests. All in all very disappointing or a Starwood ... property. read more