Hotel Troya Tenerife(4 stars)

Rafael Puig Lluvina, 2. 38670 Adeje. Santa Cruz de Tenerife View on map

Average rating

152 hotel reviews

    Rating by categories

  • Hotel in general
    4.4
  • Room
    4.7
  • Service
    4.6
  • Location
    5.5
  • Food and Drinks
    4.2
  • Sport & entertain
    4.9
Filters
You selected:
49 hotel reviews in Englishsorted by travel date
Manuel
We will repeat this hotel
  • Weiterempfohlen
  • Paare
  • Badeferien
  • March 2014
We will repeat this hotel. We usually go to Troya hotel during last years. The service is very good and we'll recommend this hotel other people. We hope we'll be there again as soon as possible. Thanks to all of the staff. Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.5
    Qualität des Strandes
    6.0
    Kinderbetreuung oder Spielplatz
    6.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    5.8
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    6.0
  • Lage und Umgebung
    5.2
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Sonstige Freizeitmöglichkeiten
    5.0
Weniger anzeigen
Gillian
Very Good clean friendly hotel excellent location
  • Weiterempfohlen
  • Paare
  • Badeferien
  • March 2014
Enjoyed a lovely week in the hotel troya very clean, bedrooms good size excellent size bathrooms, food plenty off choice, staff friendly especially at the reception. Lovely pool area excellent position close to all amenities would defiantly return. Bewertung lesen
  • Zimmer
    6.0

    Bedroom excellent very clean very comfortable.

  • Gastronomie
    0
  • Service
    5.0

    Service very good in all areas.

  • Sport und Unterhaltung
    5.0

    Pool area very clean, lots of sun beds

  • Hotel
    6.0

    Enjoyed a lovely week in the hotel troya very clean, bedrooms good size excellent size bathrooms, food plenty off choice, staff friendly especially at the reception. Lovely pool area excellent position close to all amenities would defiantly return.

  • Lage und Umgebung
    6.0

    Excellent location very close to beach, bars and shops.

Weniger anzeigen
Ruth
Construction posted?
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • January 2014
During the time of our stay, the whole grounds renovated. Next to excavator and various other machinery was the whole day construction noise. Of course we have not informed! Furthermore, that the whole time because work in the dining room a hard struggle around free tables final result. Also the walls are of the room so thin, that you from next door everything must be heard! Would not recommend this hotel. Bewertung lesen
  • Zimmer
    4.8
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    3.0
    Atmosphäre & Einrichtung
    1.0
    Geschmack & Qualität der Speisen & Getränke
    3.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    2.8
    Kompetenz (Umgang mit Reklamationen)
    3.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    1.0
    Fremdsprachenkenntnisse des Personals
    3.0
  • Sport und Unterhaltung
    4.3
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    4.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    3.0
  • Hotel
    2.5
    Familienfreundlichkeit
    1.0
    Zustand des Hotels
    1.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
    Behindertenfreundlichkeit
    4.0
  • Lage und Umgebung
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
Weniger anzeigen
Dieter
New owner, new hotel.
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • November 2013
Minibar was locked. Safes are replaced. Hotel is renovated with grounds. Unfortunately no coffee and cakes for seniors. The new owners. Have stayed several times in hotel troya. Bewertung lesen
  • Zimmer
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.3
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    4.8
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    6.0
    Qualität des Strandes
    6.0
  • Hotel
    5.0
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    4.6
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    2.0
    Restaurants & Bars in der Nähe
    5.0
    Sonstige Freizeitmöglichkeiten
    5.0
Weniger anzeigen

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Melanie & Filippo
Doesn't deserve 4 stars archiviert
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • July 2013
The hotel currently has no 4 star rather bad 3 stars, cleanliness of the rooms badly for us the beds were made and the rest not thoroughly cleaned. Reception staff very friendly and housekeeping staff rest rather sleepy unfriendly. Hotel is dated but it is something done renovations are in progress. In all we had a great holiday apart from the hotel, have stayed several times in Tenerife, but a hotel never met, never more! Bewertung lesen
  • Zimmer
    4.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    2.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    4.0
  • Gastronomie
    3.5
    Atmosphäre & Einrichtung
    2.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    2.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    3.0
    Kompetenz (Umgang mit Reklamationen)
    4.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    1.0
    Fremdsprachenkenntnisse des Personals
    3.0
  • Sport und Unterhaltung
    4.3
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    2.0
  • Hotel
    2.0
    Zustand des Hotels
    3.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    1.0
  • Lage und Umgebung
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
Weniger anzeigen
Jonas
Nice seaside holiday.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • March 2013
Hotel is right on the beach, beautiful location and area, generally speaking hotel and at the beach free wi-fi! Food was ok. Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    6.0
  • Gastronomie
    4.3
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    5.8
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    5.0
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    5.2
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    4.0
Weniger anzeigen
Erika & Heiner
Not worth 4 stars archiviert
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • February 2013
Cleanliness of the room poor, dinner bland and often lukewarm, evenings from 21 to 5 o'clock in the morning unbearable loud in the rooms to the pool page, pool according to brochure in the winter heated, but was aschkalt, would not widerbuchen Bewertung lesen
  • Zimmer
    3.5
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    3.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    3.0
    Größe des Zimmers
    4.0
  • Gastronomie
    3.3
    Atmosphäre & Einrichtung
    3.0
    Geschmack & Qualität der Speisen & Getränke
    3.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Auswahl an Speisen und Getränken
    3.0
  • Service
    3.5
    Kompetenz (Umgang mit Reklamationen)
    3.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Fremdsprachenkenntnisse des Personals
    3.0
  • Sport und Unterhaltung
    4.0
    Qualität des Strandes
    4.0
    Zustand und Qualität des Pools
    4.0
    Kinderbetreuung oder Spielplatz
    4.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    3.8
    Familienfreundlichkeit
    4.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    2.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    3.8
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Nähe zum Strand
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    4.0
    Sonstige Freizeitmöglichkeiten
    3.0
Weniger anzeigen
Katrin
New year's eve archiviert
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Andere
  • December 2012
We have as a family our vacation in the hotel for new year's spend. At for new year's there was a festtagsmenü and then entertainment program in the bar area. The staff are very friendly, everything very clean. Bewertung lesen
  • Zimmer
    4.3
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    4.0
  • Gastronomie
    4.3
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    4.8
    Kompetenz (Umgang mit Reklamationen)
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    4.0
    Zustand und Qualität des Pools
    4.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    4.3
    Familienfreundlichkeit
    4.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    4.5
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Sonstige Freizeitmöglichkeiten
    4.0
Weniger anzeigen
Manuela
Hotel would be recommendable, but must be replaced archiviert
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • December 2012
The hotel is huge with approximately 370 rooms The state of the hotel is very old and is well worth A renovation. The hygiene is Reasonably alright. Breakfast and dinner were alright The guests were mixed, but mainly spanish and Italian, some german but little from Austria. The average age more at 50 aufwärds Bewertung lesen
  • Zimmer
    3.0

    The size of the room was okay, however the condition the furniture Is to renew and the tv was an isolence so what has You 30 years ago had, minibar is unfortunately also no Available. The size from the bathroom was alright, but it Could be cleaner, the mühlkübel in the bathroom was ancient and Totally rusted.

  • Gastronomie
    5.0

    There was 1 large restaurant and a bar. The dishes Were good, but could be warmer. The cleanliness in the Restaurant was okay. Cooked mainly country Typical, atmosphere and prices were okay.

  • Service
    4.0

    At the friendliness we had nothing negative to say May, the foreign languages is ok been, there was A older gentleman at the front desk the good german To speak could. The cleaning in the room could have been better Can be. Additional services we didn't use Taken.

  • Sport und Unterhaltung
    3.0

    Leisure facilities not use it. The loungers and Umbrellas by the pool very old, dirty And partly broken, include renewed, the same applies to The showers.

  • Hotel
    3.0

    The hotel is huge with approximately 370 rooms The state of the hotel is very old and is well worth A renovation. The hygiene is Reasonably alright. Breakfast and dinner were alright The guests were mixed, but mainly spanish and Italian, some german but little from Austria. The average age more at 50 aufwärds

  • Lage und Umgebung
    5.0

    The distance to the beach was only on the beach Promenade and the airport was also only 15 kilometer Away. Shopping, restaurants, everything was already next to the Hotel. The location of the hotel was perfect, as just everything next to Was, the bus stop was only a few minutes walk away.

Weniger anzeigen
Tina
Magnificent vacation archiviert
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • November 2012
We had a great vacation in a robust but very beautiful hotel. You have to just the spanish standards awareness and the hotel isn't on the 'newest' beach. The rooms are cozy furnished except a fridge missing. The furnishing is somewhat older but not bad, completely reasonable. The location is perfect, directly at the beach and centrally located. Playa de las Américas is of course in general very busy, but we but not negative found. You should the area be aware. We had a room with a balcony the main exit and could nevertheless great when open window sleep-). ... Food was great, and the drinks at the bar also. More older people from 60 therefore evenings in the lobby rather 'dance' as disco. The cleaning of the rooms during the stay wasn't so great, it was not vacuumed or the like, we however also not weighted. I would book this hotel again:-) Bewertung lesen
  • Zimmer
    4.5
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    3.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    4.5
    Kompetenz (Umgang mit Reklamationen)
    4.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    4.5
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    6.0
    Kinderbetreuung oder Spielplatz
    3.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    3.0
  • Hotel
    4.3
    Familienfreundlichkeit
    3.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
    Behindertenfreundlichkeit
    6.0
  • Lage und Umgebung
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
Weniger anzeigen
Johann
Great holiday in the autumn archiviert
  • Weiterempfohlen
  • Singles
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • November 2012
Great hotel with small flaws. Beach, party and purchase possibilities super close! Bewertung lesen
  • Zimmer
    5.5
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.0
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.3
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    5.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    5.6
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    5.0
Weniger anzeigen
Margit
Great holiday archiviert
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • October 2012
Contrary to many negativmeinungen we liked it. Particularly the rich selection delicious dishes. Always fresh fruit and vegetables. Great! Bewertung lesen
  • Zimmer
    3.3
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    3.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    2.0
    Größe des Zimmers
    4.0
  • Gastronomie
    5.3
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    3.3
    Rezeption, Einchecken, Auschecken
    2.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    2.0
  • Sport und Unterhaltung
    4.0
    Qualität des Strandes
    4.0
    Zustand und Qualität des Pools
    5.0
    Kinderbetreuung oder Spielplatz
    2.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    4.0
    Familienfreundlichkeit
    4.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
    Behindertenfreundlichkeit
    4.0
  • Lage und Umgebung
    5.6
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
Weniger anzeigen
Janet
Review of a travel agent archiviert
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Andere
  • October 2012
After the many bad reviews i was on arrival really positively surprised. The reception late in the evening ran smoothly, the staff at reception were very friendly. We got the hotel first after 22:00 o'clock, the restaurant had already closed. For the three of us were but already picknicktaschen with sandwiches, fruits and drinks are provided. Bewertung lesen
  • Zimmer
    5.0

    Our room, a junior suite, was the absolute best. 2 separate bedroom, a huge roof terrace with a direct view of the sea - simply great. Each bedroom had a lcd tv, an airco. The furniture made good impression, though not brand-new anymore, but clean and friendly colors.

  • Gastronomie
    4.0

    The restaurant was big enough for the number of guests. We always found a free table. Dishes were quickly cleared away, drinks served quickly. After leaving the table, they immediately changed the tablecloth and newly restocked. The selection of dishes was adequate. The taste was also fine. It was not a gourmet restaurant. Salads and fruit were always fresh and in plentiful selection available. The beverage prices are the hotel stars, for example 0,5 liter of mineral water 2 €, 1 beer 2,60 Euro.

  • Service
    4.0

    The staff were always very friendly. German spoke not all, but english is understood by everyone. The cleaning of the rooms was always tip top.

  • Sport und Unterhaltung
    4.0

    The pool is really clean, also of the chairs area. Always enough free chairs available. The reserve, which some holiday makers not out, is absolutely unnecessary. The entertainment we cannot judge. The beach is clean, the water crystal clear. On the black sand but you have to have to get used to. Showers are several at the pool and the beach available.

  • Hotel
    4.0

    After the many bad reviews i was on arrival really positively surprised. The reception late in the evening ran smoothly, the staff at reception were very friendly. We got the hotel first after 22:00 o'clock, the restaurant had already closed. For the three of us were but already picknicktaschen with sandwiches, fruits and drinks are provided.

  • Lage und Umgebung
    4.0

    That the hotel in the middle of Playa de las Américas is, is available in all hotel descriptions. If you before travelbooking through the place a little information, the should be clear, that it here at night a little louder could. We have the directly at the beach enjoyed, also in the evening we are like a little about the promenade strolled.

Weniger anzeigen
Ralf
Definitely again archiviert
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • October 2012
Hotel already a bit outdated, but nevertheless ok. Room old but okay. Every day it was cleaned very well. The hotel complex with a pool was perfect. The food was wonderful, there was something there for everyone, the selection was plentiful. The entertainment was in Order. There were guests of all nationalities, but the bothered us not. The hotel staff were very friendly and helpful. With a little English but also with german you could communicate with them. There were all age groups as guests. Bewertung lesen
  • Zimmer
    5.0

    Size alright. Furniture already somewhat older but ok. Tv older model but unfortunately too small. Save air conditioning and balcony okay. Everything was tidy

  • Gastronomie
    6.0

    Restaurants usually great. There is very a lot of pubs with different choice, all Gentlemen countries.

  • Service
    5.0

    Staff always friendly and helpful. Foreign languages ok. Room cleaning every day. Complaints were immediately dealt with.

  • Sport und Unterhaltung
    5.0

    Was very ok. The beach is very clean and nice. The water was at this time of the year still very warm. Animations were great.

  • Hotel
    5.0

    Hotel already a bit outdated, but nevertheless ok. Room old but okay. Every day it was cleaned very well. The hotel complex with a pool was perfect. The food was wonderful, there was something there for everyone, the selection was plentiful. The entertainment was in Order. There were guests of all nationalities, but the bothered us not. The hotel staff were very friendly and helpful. With a little English but also with german you could communicate with them. There were all age groups as guests.

  • Lage und Umgebung
    6.0

    The proximity to the beach, promenade and airport are great. There are trip possibilities plentiful so the accessible 4 weeks Can be, without which one everything saw.

Weniger anzeigen
Christina
Definitely not a 2 time more! archiviert
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • October 2012
The friendliness at the reception was very ok, but the friendliness the dining room-and the pool staff left much to be desired. The rooms were only now and then times deseamed and then also only on demand. In the all in all not recommendable. Bewertung lesen
  • Zimmer
    3.5
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    2.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    4.0
  • Gastronomie
    3.3
    Atmosphäre & Einrichtung
    3.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    2.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    3.0
    Kompetenz (Umgang mit Reklamationen)
    4.0
    Rezeption, Einchecken, Auschecken
    3.0
    Freundlichkeit und Hilfsbereitschaft
    1.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    3.8
    Qualität des Strandes
    4.0
    Kinderbetreuung oder Spielplatz
    3.0
    Zustand und Qualität des Pools
    4.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    3.5
    Familienfreundlichkeit
    3.0
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    3.0
    Behindertenfreundlichkeit
    4.0
  • Lage und Umgebung
    4.6
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Nähe zum Strand
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    5.0
    Sonstige Freizeitmöglichkeiten
    5.0
Weniger anzeigen
Daniela
The hotel is ok, food oh well archiviert
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • October 2012
The hotel area is large and clean. Rather less young guests. Bar area is large and offers a few good drinks. Bewertung lesen
  • Zimmer
    5.0

    The size is good. Facilities ok, with a safe. Always clean. Everything was a bit old, but okay.

  • Gastronomie
    3.0

    Morning buffet was okay. The selection of fresh fruit was not really large. There is english breakfast, as well as continental. Restaurant was always clean. In the morning but unpleasant hot! The supper was not really good. On the first evening cold. Completely unseasoned. Meat mostly not good, even inedible. Not diverse.

  • Service
    4.0

    Friendliness of the front desk staff leaves a bit to be desired. Restaurant -staff friendly.

  • Sport und Unterhaltung
    3.0

    Pool not used. Sport : the fitness studio is old and dirty. The devices falling apart and are sticky. Tennis court alright. Prices depending on the front desk staff varied!

  • Hotel
    4.0

    The hotel area is large and clean. Rather less young guests. Bar area is large and offers a few good drinks.

  • Lage und Umgebung
    6.0

    The sandy beach, only by a street separately. Also only few minutes on foot the 'fun' with numerous bars and restaurants.

Weniger anzeigen
Manuela
An excellent hotel, with very good location and the beach archiviert
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • September 2012
The hotel was really great and a very good location. You can from the hotel everything was very good for example beach, shops, party mile :-) the only downside was that the hotel very badly soundproofed and no balcony door open could be because of loud music. But now we found not so bad. There is really worse. Bewertung lesen
  • Zimmer
    6.0

    Our room was clean. There was nothing to complain about in the hotel room. Apart from the furniture is a little dated and the beds on wheels are. But it was not bad and did not bother us at all. Furthermore we had a spectacular view from the balcony to the sea:-)

  • Gastronomie
    6.0

    The food was wonderful and simply superb delicious! We booked half board and this massive buffet was really great. Drinks we had to extra pay, but the was all right. So much choice I had never seen anything like it. Every day there were something else, sometimes there was also a few things on the next day again but otherwise very varied. The food was either cold or other like here most people letter. Everyone must itself be judgment. We were really very satisfied and had a really beautiful week!

  • Service
    5.0

    The service was good and the staff were also nice. Most have understood English and it was perfect. Our room was always well cleaned and we have almost every day fresh towels get, although we actually did not want! So complaints we had really no, it has us super well fallen. Except in the shopping mall there could the staff no English, that was a bit stupid however also not tragic now.

  • Sport und Unterhaltung
    5.0

    Sporting activities there was a fitness room we on the first day looked at but never used, because we simply cannot it came. The internet was on the whole hotel area free of charge! The beach was also super beautiful! In the pool we were just on the final day. The was also ok if you swim a few lenghts want, otherwise we the beach of course! About the cleaning there is also nothing to complain about. It was, overall very clean and we felt at ease

  • Hotel
    5.0

    The hotel was really great and a very good location. You can from the hotel everything was very good for example beach, shops, party mile :-) the only downside was that the hotel very badly soundproofed and no balcony door open could be because of loud music. But now we found not so bad. There is really worse.

  • Lage und Umgebung
    6.0

    The location and hotel area was just great and very convenient. Just across the pedestrian precinct walk and we were on the wonderful beach. The airport was approximately 15 minutes out from the hotel. Because we a rental car had was the really great. With the rental car we could the whole island leave, as well as excursions use as we are not on a bus or other dependent. I would book this hotel again... Even if here many things letter where absolutely not true!

Weniger anzeigen
Michael
Hotel has no 4 stars archiviert
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • September 2012
The room was dirty, mold and dirt in the corners, there was no toilet brush?!? The tv was small, on the balcony there was 2 chairs but no correct table, just a stools. General were all furniture old and had strong signs of wear. The food has Bland tasted and the selection was small, the drinks were expensive. The only positive is the location at the beach and the pool. Luckily we were only one night since, because our hotel was overbooked. Like this hotel 4 stars, we couldn't understand. Absolutely not recommendable. Bewertung lesen
  • Zimmer
    3.0
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    2.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    2.0
    Größe des Zimmers
    4.0
  • Gastronomie
    3.0
    Atmosphäre & Einrichtung
    3.0
    Geschmack & Qualität der Speisen & Getränke
    2.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Auswahl an Speisen und Getränken
    3.0
  • Service
    4.3
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.5
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    5.0
  • Hotel
    3.5
    Zustand des Hotels
    4.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    3.0
  • Lage und Umgebung
    4.7
    Restaurants & Bars in der Nähe
    4.0
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Nähe zum Strand
    6.0
Weniger anzeigen
Jacqueline
Great location- shabby hotel archiviert
  • Nicht empfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • August 2012
Not recommendable. At night through the neighboring hotel very loud. Food very monotonous, German is bad from the staff spoken, except Manuel from the reception. Room very badly soundproofed. Bewertung lesen
  • Zimmer
    2.0
    Größe des Badezimmers
    2.0
    Sauberkeit & Wäschewechsel
    3.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    2.0
    Größe des Zimmers
    1.0
  • Gastronomie
    3.8
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    3.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    3.0
  • Service
    3.5
    Kompetenz (Umgang mit Reklamationen)
    3.0
    Rezeption, Einchecken, Auschecken
    3.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    3.0
  • Sport und Unterhaltung
    4.3
    Qualität des Strandes
    6.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    2.0
  • Hotel
    3.3
    Familienfreundlichkeit
    4.0
    Zustand des Hotels
    3.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    3.0
  • Lage und Umgebung
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
Weniger anzeigen
Gabi
Location nice, but the food was cold and unseasoned. archiviert
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • July 2012
Warm food was cold (80% ), the dishes unseasoned (not even salt/Pepper off). Cheese once moldy defendendo, sushi was still frozen. Room late ready. No excuses. Bewertung lesen
  • Zimmer
    5.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    3.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    6.0
  • Gastronomie
    3.0
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    1.0
    Sauberkeit im Restaurant und am Tisch
    4.0
    Auswahl an Speisen und Getränken
    3.0
  • Service
    3.8
    Kompetenz (Umgang mit Reklamationen)
    3.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Fremdsprachenkenntnisse des Personals
    3.0
  • Sport und Unterhaltung
    5.0
    Qualität des Strandes
    5.0
  • Hotel
    3.7
    Zustand des Hotels
    3.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
    Behindertenfreundlichkeit
    4.0
  • Lage und Umgebung
    5.3
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
Weniger anzeigen
1 3