lti Hotel Pestana Grand(5 stars)

Ponta da Cruz 23 9000-104 Funchal View on map

Average rating

203 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.2
  • Service
    5.2
  • Location
    5.2
  • Food and Drinks
    4.8
  • Sport & entertain
    4.9
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108 hotel reviews in Englishsorted by travel date
Ingeburg
My wonderfull Christmas holidays in this hotel
  • Weiterempfohlen
  • Singles
  • Wander- und Wellnessurlaub
  • December 2013
I spent very nice holidays in this hotel and of course I would recommend this hotel. The staff is very friendly and helpfull. I recommend to take a room with sea - or side seaview to enjoy the sunrise or the sunset. Next to the hotel there is a supermarket and there are some good restaurants. Bewertung lesen
  • Zimmer
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    4.5
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    4.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    5.5
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    0
  • Hotel
    5.3
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    6.0
  • Lage und Umgebung
    5.7
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Restaurants & Bars in der Nähe
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
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Andreas
The Pestana Grand Hotel is highly recommended
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Andere
  • November 2013
We stayed at the Pestana Grand twice in one year and are always delighted with the whole atmosphere and the friendliness of the entire staff. What we really like is the peaceful location just outside the town and easily reached by shuttle bus in half an hour. Bewertung lesen
  • Zimmer
    4.8
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.3
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.3
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    4.5
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    5.3
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    5.7
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Olaf
Large rooms. Great sea view
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • October 2013
Very nice and clean hotel. The rooms are large and well furnished. The location right by the sea is beautiful. No provoque to the sea, but the nearby area is developed in recent years. The staff are very friendly and the cleanliness and facilities there were nothing to complain about. The drinks in the hotel are however very overpriced, but you find good food and drink at very good prices in the immediate vicinity. The bus that takes you to the city of finchal worked very well (during the day once per hour). You could reach the city center but ... also walk in 30-45 minutes. Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.0
    Atmosphäre & Einrichtung
    4.0
    Sauberkeit im Restaurant und am Tisch
    6.0
  • Service
    5.3
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    5.3
    Familienfreundlichkeit
    4.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    4.5
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Restaurants & Bars in der Nähe
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Marco
Great hotel with nice atmosphere
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • October 2013
The hotel is very good and touches everyone's heart. The rooms are spacious and furnished to a high standard. The cleaning could have been a bit better but despite that we hardly had anything complain about! Close to the hotel is a shopping mall and several restaurants and bars. The quality in the hotel bar is naturally good and also offers a happy hour to the regulars :) We would gladly come again! Bewertung lesen
  • Zimmer
    4.8
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.3
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.3
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    4.3
    Kinderbetreuung oder Spielplatz
    4.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    4.8
    Familienfreundlichkeit
    4.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    5.4
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    3.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Rosemary
Nice place, good service, but no 5 stars
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Andere
  • October 2013
Quite a large hotel with 6 floors. Very good condition and everything very clean. We had a package with breakfast. Average age between 40 and 70 (in between a few families with children), the majority of the guests were british and german. Bewertung lesen
  • Zimmer
    4.0

    We had a normal double room with sea view. The rooms are somewhat badly soundproofed, which did not bother us. Everything was very clean, there was also a kettle and mini bar. The maids cleaned every day and in the evening the bed aufgeschagen.

  • Gastronomie
    3.0

    Gastronomisch the hotel was rather disappointing. The breakfast buffet was rather below average. For a 5 star hotel. Always the same things, much of this convenience food. There was fresh fruit only mostly bananas and melon. Otherwise canned fruit offered. Is a shame, if you know, everything on the island grows (mango, papaya, passion fruit, etc.). Very british guests set. In the evenings we never ate in the hotel, because there was always only different themed buffets to 28 euro were offered. There is still a moroccan and italian restaurant, but they were only at specific days opened. We are always evening went out to eat. In the surroundings there are enough. There are several local at the top of the estrada monumental (where the mall) and at the bottom of the promenade. There is a good seafood restaurant ( baquareiro ) and right next to a steak house (cantina mexicana). Both were delicious and the service was very friendly.

  • Service
    5.0

    Service forces were friendly except a grummeligen chef, the always for the eggs at the breakfast was responsible. The like not really with the tourists talk. Maids, front desk, waiter etc. Everything was very friendly and many speak both english, as well as german.

  • Sport und Unterhaltung
    3.0

    The pool area is really very nice, all very clean and tidy, even more galling, that one not could swim, it was simple and simply too cold. Around 18 °c. The huge pool was mostly empty, because nobody hineingetraut has. There is a small indoor pool, the heated, where then all always walked, but is already very unfortunate, if you in the nicest sunshine not swim because of the ice cold the water. Therefore the bad evaluation.

  • Hotel
    4.0

    Quite a large hotel with 6 floors. Very good condition and everything very clean. We had a package with breakfast. Average age between 40 and 70 (in between a few families with children), the majority of the guests were british and german.

  • Lage und Umgebung
    5.0

    Directly at the promenade in the neighborhood. City center funchal is one of the best with the shuttle bus of the hotel, which departs every hour. You can also public transportation. Stop directly at the hotel. Would go about 1 hour. Convenient is, that the hotel is right at the forum shopping centre is located. There you can always small run errands in the supermarket or at bad weather shopping, coffee etc. Furthermore, you can both sunrise, and sunset. In the morning from the room, from the promenade, if you a bit further is.

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Chris
Nice hotel with great view
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • October 2013
Nice hotel in Funchal with especially good service and good quality food. The buffet selection could be a bit bigger and the cleanliness of the rooms could be improved. The hourly free shuttle service into the city center of Funchal is great. Bewertung lesen
  • Zimmer
    4.5
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    4.0
  • Service
    5.8
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    4.5
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    5.0
    Familienfreundlichkeit
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    4.8
    Restaurants & Bars in der Nähe
    5.0
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Andrea
Pleasant hotel
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Andere
  • September 2013
The hotel has a pleasant size, was clean, while we were there, there were more older guests in the hotel. What was disturbing and noise caused was, the doors had mostly 2 times be tightened, until the door was closed. We found pleasant the free shuttle bus to Funchal Bewertung lesen
  • Zimmer
    5.0

    The size and condition were ok, the carpet should have been replaced. We had booked a room with a sea view, occasionally we saw the island Porto Santo

  • Gastronomie
    3.0

    We only booked breakfast, which was not very varied, the cheese was not good. With the dinner we were never in this hotel, we always ate out, which much cheaper

  • Service
    5.0

    The service staff was always friendly, at the reception were also staff with german knowledge

  • Sport und Unterhaltung
    0
  • Hotel
    4.0

    The hotel has a pleasant size, was clean, while we were there, there were more older guests in the hotel. What was disturbing and noise caused was, the doors had mostly 2 times be tightened, until the door was closed. We found pleasant the free shuttle bus to Funchal

  • Lage und Umgebung
    5.0

    The hotel is right beside the sea, from the hotel you can directly on the promenade get, nearby, you will find within walking distance of some restaurants good and cheap can be eaten

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Andreas
Nice hotel with a small weakness
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Städtereisen
  • September 2013
The room was very spacious. There was a couch and chair with a coffee table. Unfortunately in this hotel there are only small crt tv. The size of the bathroom was appropriate for a 5 star hotel. However, was the cleanliness or the smell of the toilet even after the cleaning always noticeable. The breakfast buffet was very big but there was no variation. Also tasted every cheese almost identical. Bewertung lesen
  • Zimmer
    5.0

    The room was actually super, only the toilet was a bit subdued because of the smell =(

  • Gastronomie
    0
  • Service
    5.0

    The hotel staff was very friendly.

  • Sport und Unterhaltung
    5.0

    We had only the outdoor pool use the with sea water was, but we enjoyed it very much. There was enough sun loungers and umbrellas.

  • Hotel
    5.0

    The room was very spacious. There was a couch and chair with a coffee table. Unfortunately in this hotel there are only small crt tv. The size of the bathroom was appropriate for a 5 star hotel. However, was the cleanliness or the smell of the toilet even after the cleaning always noticeable. The breakfast buffet was very big but there was no variation. Also tasted every cheese almost identical.

  • Lage und Umgebung
    5.0

    The hotel is very well located although slightly outside of Funchal. It has a beautiful view of the sea. The airport is with the shuttle service approximately 25 minutes away. You can take a few excursions which we to have also done. There was a price war with the 2.5 day trips. We booked directly through the hotel which is about twice as expensive, but have not rued it as the bus was very new and was air-conditioned.

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Nicole
LTI Grand Pestana
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Andere
  • August 2013
Great hotel with excellent service close to Funchal. The hotel is ideal for families and couples who don't want to stay in the immediate town can travel to Funchal at any time on the free shuttle bus. I would advise anyone to get a room with a sea view. This is wonderful in the evening with a good glass of wine, as the balconies are very large and there is plenty of space to relax. Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.5
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.7
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    6.0
    Zustand und Qualität des Pools
    6.0
  • Hotel
    5.5
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    5.7
    Restaurants & Bars in der Nähe
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Guido
After initial shock all in all okay
  • Weiterempfohlen
  • Friends
  • Übersetzt
  • Badeferien
  • July 2013
The hotel is a 7-storied gray concrete, functional construction, however somewhat curvy and is nothing special. It is indeed very well located, just outside of Funchal, directly on the atlantic ocean, with a banana plantation. A congestion you don't. It was pleasantly quiet. The view from the balcony (5. floor) was breathtaking. We could see the atlantic ocean, the high mountains of the island and a church see. There is a free bus-shuttle to Funchal, approximately every hour, this is very convenient. So you can the relatively expensive sightseeing-tours of the bus companies save, almost the same distance and lots ... of fahrpausen make. We have our own. A kitchenette is located in the living room. At our late arrival at midnight we actually wanted to immediately into the bed, the lichteinschalten but first from vorbeihuschenden silverfish on the küchenfußboden surprised. After 10 the quite large animals (bigger than you this knows) killed, was peace. The next day we had then again 2 seen. For a 5 star hotel however, that is an indictment. The hotel makes the impression, its has seen beter days already behind itself. Everywhere one is nice and friendly and very courteous. But tired carpets and armchairs, a chipped kühlschranktürfront and old tube tvs are also not better. 5 years ago this was certainly a great hotel. Which still gorgeous and well maintained is the pool area (3 pools outside, one indoors) with a turkish bath and a sauna, and a jacuzzi. All these services are included. I would recommend this hotel on good 3-4 stars will appreciate. Finally something to the weather: the air conditioning was not in our week from 22-7-2013 until 29-7-2013 damp warm, but mostly sonnenfrei. We had at the 7 days, altogether only 12 hours in the sun, what we did not expect. It is not the hotel's fault, but is interesting nonetheless, considering, at all Madeira than destination would be exceeded. Still, even without the sun is pleasantly mild and you can bathe and worked with short things around. All in all it was despite the above little niggles a lovely vacation. Bewertung lesen
  • Zimmer
    5.0
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    4.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.3
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
  • Service
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    5.7
    Zustand und Qualität des Pools
    6.0
    Kinderbetreuung oder Spielplatz
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    4.0
    Familienfreundlichkeit
    4.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    3.0
  • Lage und Umgebung
    5.6
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Gabriele
Nice hotel, nice location
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Wander- und Wellnessurlaub
  • June 2013
The hotel is very nicely located, just outside of Funchal, directly on the atlantic ocean. It is just a nice promenade in between. From the hotel area there are a direct access to the promenade. The bus shuttle to Funchal is very convenient. We had only booked bed and breakfast, the buffet was very good. The buffet in the evening was quite expensive. But there are in Funchal and also directly opposite of the hotel good restaurants. Bewertung lesen
  • Zimmer
    5.3
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.0
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.0
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.5
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    5.5
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    5.3
    Restaurants & Bars in der Nähe
    5.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
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Carl Heinz & Elisabeth
We will come again
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • May 2013
It was our 3. time in this hotel and plan another stay. The location is unique. The hotel is located in a very quiet area in a side street, away from the traffic noise and is only by a quiet pedestrian promenade away from the sea. The promenade can be reached by a private entrance. The architectural sins of Funchal beach chairs in the back. The rooms are big, the equipment was good, the beds large and comfortable, even for larger people. The staff is in all departments very professional and extremely friendly. The foreign language skills are well in ... german and english. The pool area is unique and spacious. - the shuttle into town works regularly and perfect. Public transport and taxis are also nearby. - to stress the cleanliness of the rooms! The housekeeper checked, when the rooms are made, once again, and also regularly the guests. Breakfast and dinner were rich and varied. Special requests are also met! Every evening there was another 'themed menu', for example, portuguese, brazilian, moroccan, and so on. Especially recommendable are the various salads. If you have wants to criticise, then could the selection of cheese a bit better. - in the hotel-own kiosk you get german newspapers. On request, other newspapers or magazines concerned. - the staff is since years and makes a memorable, cheerful impression. Forget the tip! The people deserve it! - all in all a hotel that can be recommended without hesitation. At. We will come again! Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    6.0
    Zustand und Qualität des Pools
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.8
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Restaurants & Bars in der Nähe
    6.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Max
Good hotel
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Andere
  • May 2013
The hotel pestana grand was a nice clean hotel. In Switzerland this would be a 4 star and not a 5 star hotel. Half board isn't recommendable, because the buffet is rather bad. The dishes were practically always identical and not specially prepared. In the more immediate vicinity can one itself low-priced but better verpflgen. The breakfast buffet is ok. We will definitely go to this hotel again, but only room with breakfast. Pool and garden, as well as the hotel and the rooms are very nice. Bewertung lesen
  • Zimmer
    5.5
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    6.0
  • Gastronomie
    4.3
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    3.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    3.0
  • Service
    5.5
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.5
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.5
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Hans-Werner
Very satisfied
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Wander- und Wellnessurlaub
  • May 2013
We had a great vacation. The staff was always friendly. For the first time we had for a one time vacation with night and breakfast. This we did not regret it. Thus we have many great restaurants met. Positive thread we also the free shuttle service to the port. So you could also put a away. We would come again, if it is not so much on the world to see there. Bewertung lesen
  • Zimmer
    5.3
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.0
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.7
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.5
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.8
    Restaurants & Bars in der Nähe
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Michi
Nice quiet location LTI Hotel but...
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Wander- und Wellnessurlaub
  • May 2013
The LTI pestana grand is a clean and tidy, well-kept hotel on the outskirts of Funchal. The garden, the pools and the spa area made a clean and neat impression. The allocation of the premises of the hotel-lobby, bar area, restaurants are not So successful and the hotel from the inside that was rather uncomfortable look. The staff was friendly and helpful. We stayed a week at the may to flower festival time in this hotel. Bewertung lesen
  • Zimmer
    4.0

    Our room had a sufficient size, with a nice balcony with a view of the sea. The bathroom was clean and modern. Not so We enjoyed the french bed with only a large blanket. But is rather a matter of taste. The cleaning of the rooms was done well and worked smoothly. Also the cleaning ladies were friendly and attentive. The tv was as already often mentioned, not the latest model, we needed however also not. We preferred to be outside.

  • Gastronomie
    3.0

    In the main restaurant there was also the possibility in the outdoor area to eat. In the morning and in the evening at a free table. If you went to eat, there is also almost no waiting times and have the choice outside to sit to be able. If the weather is bad, the restaurant is the rush at quickly occupied and the staff is looking forward noticeably overstrained. Also missing professionalism the staff noticed We guests with wheelchair and ideal suitable places were already occupied. We believe, With a star hotel so something not happen, with temporary workarounds resolved. The food was good, but the selection and variety of main and after meals for a 5 star hotel clearly too small. Theme nights were announced But hardly noticeable. The other hotels we've stayed in, with 4 stars much better.

  • Service
    3.0

    With english you could get around the hotel and actually in completely Madeira navigate. In the hotel at the front desk and in the restaurant is also german speaking or at least german understanding staff. The service at the bar inside and at the pool bar is us unfortunately not attentive to describe. They gladly time times which one forgets. In the restaurant you can get drinks only pay cash or credit card data at the front desk deposit. The latter isn't recommendable, since it was already at the bar- bezahlerei to abrechnungsproblemen comes. At the front desk, at the pool the service and the service in the restaurant is good. The staff's hospitality is consistently good.

  • Sport und Unterhaltung
    4.0

    The enterntainment evenings were little entertaining. For us however also not is so important. The pieces of exercise equipment were enough available and intact. The pool in the spa area was small, but jacuzzi jets and a passage to the garden area with the large pools. Furthermore, there is a separate seat indoor hot tub available. The pools were clean, however to swims in may just too cold. Nearby there is the hotel has a seawater lido, but not yet for the public was. This resort includes a in the rock built fish restaurant. Unfortunately nearby there was the hotels no pubs or similar entertainment. Only during the day a small inexpensive café tea house on the promenade. So if you wanted to have entertainment, is in the evening in the bus and runs about minutes after Funchal centre.

  • Hotel
    5.0

    The LTI pestana grand is a clean and tidy, well-kept hotel on the outskirts of Funchal. The garden, the pools and the spa area made a clean and neat impression. The allocation of the premises of the hotel-lobby, bar area, restaurants are not So successful and the hotel from the inside that was rather uncomfortable look. The staff was friendly and helpful. We stayed a week at the may to flower festival time in this hotel.

  • Lage und Umgebung
    5.0

    To the center and harbor funchal is in normal pace the road along realistic about 40 minutes on the promenade along about an hour, as well as slopes on the way to climb. There is also a several times daily driving hotel shuttle bus for hotel guests free of charge to the harbor and the Back. In approximately 100 meters distance is also a bus stop of the bus towards city centre Funchal. Because the hotel on a ledge is, the view is amazing. If one rises early, you can Cruise ships, the harbor good. A small shopping center could be reached from the pool side From in approximately 200 meters distance. There is also in approximately 300 meters distance the Forum Madeira, a large Shopping center with various stores.

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Michael
Not again!
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Wander- und Wellnessurlaub
  • April 2013
Positive thing is the free shuttle service to the harbor and the free wi-fi access in the lobby (for but we every day new codes had to get). The service in the restaurant is very bad one wait eternally for his drinks and the tables not cleared. The breakfast with the food was good. Half board isn't recommendable, since the food in the main dishes is very meager and constantly repeated (in 1 week 3 times baked macaroni for example). Every day there was another issues buffet but the dishes were almost always the same. The salad buffet and the ... desserts were alright but also here almost the same every evening. The cleaning of the rooms was also not very special, the dust on the night tables was not to be overlooked and tabletop was full of fingerprints as not properly cleaned. It happened, that you suddenly only 1 towel for 2 people but we had 6 towels. You should also no german in this hotel expect, with english or portuguese you definitely got further. Bewertung lesen
  • Zimmer
    3.8
    Größe des Badezimmers
    4.0
    Sauberkeit & Wäschewechsel
    3.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    4.0
  • Gastronomie
    3.3
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    3.0
    Sauberkeit im Restaurant und am Tisch
    3.0
    Auswahl an Speisen und Getränken
    3.0
  • Service
    3.3
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    3.0
    Fremdsprachenkenntnisse des Personals
    3.0
  • Sport und Unterhaltung
    0
  • Hotel
    4.5
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    4.0
  • Lage und Umgebung
    5.0
    Einkaufsmöglichkeiten in Umgebung
    5.0
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Ludwig
Gladly anytime again!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Wander- und Wellnessurlaub
  • March 2013
In all areas very recommendable hotel. Very friendly staff, great choice of meals mornings and evenings! Everything great organized. Attachments around the hotel around it very clean and tidy. To us absolutely great! Bewertung lesen
  • Zimmer
    5.5
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    6.0
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    6.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    5.7
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.5
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    6.0
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    6.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Verena & Georg
Great hotel with terrific view
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Wander- und Wellnessurlaub
  • February 2013
Nice hotel in the hotel zone. Bus shuttle the center all 45 minutes free, until 18 hours. The hotel is 6 years old, great planned and has a magnificent view of the sea and the cabo girao. Guests mixed, retired, hikers and families with children Bewertung lesen
  • Zimmer
    5.0

    Had the suite. The best view, 2 balconies, only 1 bathroom. Unfortunately hardly any storage space. For 4 people only 1 box. Kettle.

  • Gastronomie
    6.0

    Had only breakfast, was perfect

  • Service
    4.0

    Breakfast perfect, leaves no wishes desired. Service very friendly. Room cleaning rather desirably (stresses no socks on, sort shoes.). No child care outside of the vacation time (circa june until sept). Games room open.

  • Sport und Unterhaltung
    6.0

    Unexpectedly large indoor swimming pool, small pool, but plenty of beach chairs. In the open too cold, but chairs were available. Jacuzzi, sauna, steam room, then in the cool outdoor swimming pool... Billiard room, libraries... Play area in the open

  • Hotel
    6.0

    Nice hotel in the hotel zone. Bus shuttle the center all 45 minutes free, until 18 hours. The hotel is 6 years old, great planned and has a magnificent view of the sea and the cabo girao. Guests mixed, retired, hikers and families with children

  • Lage und Umgebung
    6.0

    10 minutes with the shuttle into the city, 2 minutes from the Forum Madeira (shopping center with for example Zara, intimissimi, Massimo dutti, c & a, sports shop, boutiques, supermarket, geox...) Great felsenlokal with a view on the sea in 5 minutes walk.

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Simone
Five star with zugedrückten eyes
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Nachweis erbracht
  • Wander- und Wellnessurlaub
  • February 2013
Quiet on a long promenade. The suite we had bigger. Cleanliness of the hotel and suite was okay. Internet in the reception area for free, also at the terminal. Breakfast: well, if you like english breakfast is here in good hands. It was nothing for us. A week only croissants and sweet rolls with Nutella breakfast. No fresh squeezed juices, the canned fruit you should 5 stars save! European guests, average: 65+ Bewertung lesen
  • Zimmer
    4.0

    Suite was okay. The furniture made a somewhat older impression, but was not broken. Stationery on the room would have been desirable. It was only a small block for notes project. I knew that from LTI hotels different.

  • Gastronomie
    3.0

    No indication to the restaurant, since we didn't use it. Breakfast see above

  • Service
    3.0

    Maid service top! Really friendly and clean work! Thank you again! The friendliness of the staff could be better. Very rude and for me very übergeblich was the employees at the reception (other guests found the also). In the service area it was barely. A friendly smile the mean is, would not be bad!

  • Sport und Unterhaltung
    4.0

    The equipment need to be redone. Pool area ok. Pool cold!

  • Hotel
    4.0

    Quiet on a long promenade. The suite we had bigger. Cleanliness of the hotel and suite was okay. Internet in the reception area for free, also at the terminal. Breakfast: well, if you like english breakfast is here in good hands. It was nothing for us. A week only croissants and sweet rolls with Nutella breakfast. No fresh squeezed juices, the canned fruit you should 5 stars save! European guests, average: 65+

  • Lage und Umgebung
    3.0

    Directly at the promenade, shopping center about 200 metres away, in the proximity some lokmale. Daily several times shuttle bus from the hotel to Funchal and back.

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Sigrid
Definitely again
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Wander- und Wellnessurlaub
  • February 2013
A great star hotel! (where the 5. came from you must ask yourself...) On the edge from Funchal location, for us an optimal location. Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.3
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    4.5
    Kompetenz (Umgang mit Reklamationen)
    4.0
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    5.0
    Fremdsprachenkenntnisse des Personals
    5.0
  • Sport und Unterhaltung
    5.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    5.0
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    5.0
  • Lage und Umgebung
    5.5
    Restaurants & Bars in der Nähe
    5.0
    Einkaufsmöglichkeiten in Umgebung
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    6.0
    Sonstige Freizeitmöglichkeiten
    5.0
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