Q! Resort Health & Spa Kitzbühel(4 stars)

Bahnhofsplatz 1, 6370 Kitzbühel View on map

Average rating

152 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    4.9
  • Service
    5.1
  • Location
    5.1
  • Food and Drinks
    5.3
  • Sport & entertain
    5.2
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54 reviews for this hotel sorted by travel date
Petra
The guest should be king
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Other stay
  • March 2014
Reception. I wanted a room with balcony... I called the hotel two days before ending the visit, as i was told... There is no special request possible at this price range! Great. Or? Arrived at the hotel was no free parking... For a car park in the private garage beneath require €1 3.00 per night! Great. Or? I was offered my car in a car park (about 15 minutes, walk) parking... Unfortunately i am not satisfied with the treatment at the front desk... Otherwise the hotel is... The food... The service in the restaurant was super great! read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    3.7
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Doro
Vegan food, just great!
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • March 2014
The hotel really is very recommendable, very friendly staff, everything was tip top clean and the food tasted very good. The only, what it is to be perhaps criticized, is the lack of beach chairs in the sauna, unfortunately were all occupied. The food there was daily a course for vegan, from fun (i'm not vegan) i tried this and it tasted great, ate these then daily vegan and what i was always super. It was a completely successful vacation and definitely to be further recommended. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
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Andrea
Wohlfühlhotel q resort Kitzbühel.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • December 2013
The hotel is right next to the train station Kitzbühel. However the hotel was very lavish renovated and you can hear from the station in the room at all. Right after the arrival we were checked in at the bar with the fireplace, take a seat and it was a mulled wine to the greetings stituents. Everywhere in the hotel there were candles and duftfläschchen rum what a nice atmosphere creates. Everything was very expensive and totally renovated to a high standard. read hotel review
  • Room
    6.0

    Our room 's' was sufficiently largely and freshly reconditioned. For the spa area there were fluffy bathrobes and slippers provided. In the room there is a free bottle of water.

  • Gastronomy
    6.0

    The breakfast was very delicious. There was a large selection of high-quality products and one could for example scrambled eggs with bacon freshly prepared. It was a 'sign' on breakfast table and one could the dinner select. The dinner tasted us very good. There was a 4 course menu and one could choose between gourmet, vegan and vegetarian choice. One evening there was, for example, salads from the buffet, maronicremesuppe, roast beef at rosmarinjus speckbohnenbündel and kartoffelgratain and all kinds of chocolate.

  • Service
    6.0

    The ladies at the reception were very friendly. In the restaurant the service was sometimes a bit 'way' - but wg. Their friendliness was not bad.

  • Sport & Leisure
    6.0

    For us skiers the location was perfect. From the ski basement are about 10 steps to outside and one stands already with the free ski bus directly to hahnenkambahn brings. Great, comfortable spa area for relaxing. There are sonnentortee to drink and nuts to nibble and magazines to read. We will in the summer once again come to the natural swimming pond in the garden to enjoy.

  • Hotel
    6.0

    The hotel is right next to the train station Kitzbühel. However the hotel was very lavish renovated and you can hear from the station in the room at all. Right after the arrival we were checked in at the bar with the fireplace, take a seat and it was a mulled wine to the greetings stituents. Everywhere in the hotel there were candles and duftfläschchen rum what a nice atmosphere creates. Everything was very expensive and totally renovated to a high standard.

  • Location
    5.0

    The location was good for us. After a circa 10 minute walk along the stream along one was immediately in the kitzbühel centre over the christmas market shopping. It was a free parking directly at the hotel.

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Paul
Biohotel.
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • December 2013
A really nice and newly opened hotel which value on healthy food and sports options. We felt very comfortable and will definitely be back. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Marco
Health yes but spa no!
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2013
Overall the hotel is very well-kept. The staff tried very hard. The location directly on the station square, thus directly at the course, is depending on the location of the room, unfortunately very disturbing, because in regular intervals the trains in Kitzbühel arrive or through this station. Especially unpleasant in the night. To be fair we must say, that we in the 'old building' the hotel had our room where all the windows and the balcony was the entire day had sun, but the train noise constantly to hear. Our room was directly above the extractor may the kitchen, so ... that we have been very early in the day on the basis of ' fragrances' knew, what it in the evening to eat. The spa area made us a bit disappointed! Under a ' spa resort we expected something different and also already experienced better! In principle the two saunas and the steam bath very clean and well-maintained, as the relaxation area with access to the garden and the swimming pool. Unfortunately was the opening time of 15:00 until 8:00 p. m. limited. Partly was the existing innenliegen not enough for the number of visitors. Our massages and beauty treatments, on the we in these days there was very pleased, many partly from or were in advance, transferred. We believe that there are in this area too few staff. Conclude: for a short visit after skiing or a mountain tour is the sauna area is quite nice, but the actual spa holiday not suitable. read hotel review
  • Room
    4.0

    Our room was neat and clean. The decor is a mixture of rustic and modern. Hirschköpfe itself in many small details again. Our bathroom was in some places the 4-star not justified. Old plastikklobürste to a shaky plastikklobrille, which, in our opinion, for a long time times changed is. In the bath tub and the very small washbasin were partly placement and small cracks. The wall of the shower was at the bottom not close, so that after each showering a lake in front of the bathtub had to wipe. Conclusion: a few renovations in the bathroom and everything is good

  • Gastronomy
    6.0

    Breakfast buffet with plenty of choice of sausage, cheese, salmon, bread, fresh juices, cereals, grains, fresh eggs in all variations, various jams, fresh fruit, unterschiedlichstes pastries and the best part of it, there we to the end (11:30 a. m.) refilled. Dinner: on one evening we had an e-course menu. To the main course, you could between a meat, a fish or a veggie option to choose. On saturday was the ' tyrolean evening with a rather hearty buffet. Much meat, dumplings, sauerkraut, blood and leberwürsten, potatoes, vegetables and kaiserschmarrn. The wine list is exclusively with austrian wines to find. Conclusion: very fresh, very rich and very varied cuisine.

  • Service
    4.0

    The staff was rather young and tried very hard. The cleaning of the rooms was fine. The daily additional services we did not use and to know therefore no evaluation to deliver.

  • Sport & Leisure
    0
  • Hotel
    4.0

    Overall the hotel is very well-kept. The staff tried very hard. The location directly on the station square, thus directly at the course, is depending on the location of the room, unfortunately very disturbing, because in regular intervals the trains in Kitzbühel arrive or through this station. Especially unpleasant in the night. To be fair we must say, that we in the 'old building' the hotel had our room where all the windows and the balcony was the entire day had sun, but the train noise constantly to hear. Our room was directly above the extractor may the kitchen, so that we have been very early in the day on the basis of ' fragrances' knew, what it in the evening to eat. The spa area made us a bit disappointed! Under a ' spa resort we expected something different and also already experienced better! In principle the two saunas and the steam bath very clean and well-maintained, as the relaxation area with access to the garden and the swimming pool. Unfortunately was the opening time of 15:00 until 8:00 p. m. limited. Partly was the existing innenliegen not enough for the number of visitors. Our massages and beauty treatments, on the we in these days there was very pleased, many partly from or were in advance, transferred. We believe that there are in this area too few staff. Conclude: for a short visit after skiing or a mountain tour is the sauna area is quite nice, but the actual spa holiday not suitable.

  • Location
    5.0

    Kitzbühel is in 3 minutes easy to reach. Otherwise it is just Kitzbühel either you like it or not we find it always nice in this area and come from Munich welcome to for a few days to chill out at this place.

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Dorothea & Heinz
Great hotel - service could be improved.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • August 2013
The hotel is modern, yet comfortably furnished and makes altogether a very good and clean impression. Wlan reception was also in the room is free. read hotel review
  • Room
    5.0

    The double room was very good. However we missed a minibar. The bathroom was new, barrier-free and very clean. Lots of storage space.

  • Gastronomy
    3.0

    The food tasted good. The portions were more than well arranged, so that one sees hardly full. The salad buffet could have more variety. Completely incomprehensible it was, around 7:15 p. m. some salads and also no corresponding alternatives could.

  • Service
    4.0

    The staff at the front desk were very friendly and competent. Also the room cleaning worked excellently. The service staff in the restaurant appeared but not very efficient and the situation overstrained. Orders for the drinks took up to 15 minutes. Also the dinner was quite hesitant.

  • Sport & Leisure
    6.0

    The grounds with the huge park and the natural pond and the spa area were simply fantastic.

  • Hotel
    5.0

    The hotel is modern, yet comfortably furnished and makes altogether a very good and clean impression. Wlan reception was also in the room is free.

  • Location
    5.0

    The hotel is very centrally located right across the street from the main train station; but without noise. Also with the car was good to reach. On foot it took you about 10 minutes to the center.

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Olga
A bahnhofhotel
  • Hotel not recommended
  • Families
  • Translated
  • Proof of booking
  • Countryside & spa
  • July 2013
For families completely unsuitable. Pond is 2.8 meters without ways for small children. In the rooms facing the train station side at night too loud (driving trains). Our son and we often woke up. Huge chaos with the dinner. For our family with small children was a small table for 2 persons available. Waiters do not know what for dinner (although it has been two hour serve). Work hectic, gestresst, clumsy. Lack of staffing. read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.7
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    0
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Xenia
Absolutely recommendable! Nothing like!
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • July 2013
Very nice 3 days! Hotel is more than clean. Very friendly staff, best facilities in the wellness and fitness area! The food was great! Exactly the correct portions to get full. Choice of salad and snacks are lovingly arranged. Breakfast leaves nothing to be desired! Of honey with nuts, cereal to the perfect fried eggs and fresh bread. Everything was there! Also a juicer with fresh fruit and vegetables are available! It is not only to be full, to the vitality and the well-being of the guests! I will with my family here in any case once again our time ... spend! The staff: very friendly! Helpful! We were looking for the ausflügsmöglichkeit with the child and to have not only werbeprospekte get, but some of the expressions from the internet and its own recommendation! The decor is very stylish but inviting! With much attention to detail! We were more than impressed! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Nadine
Nice short vacation
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2013
We have the 3-day opening offer of hotels. We were welcomed very warmly and felt comfortable right. The room was lovely and clean; we have only one minibar and current environment and veranstaltungsinfos missing in the room. The sauna area of the hotel with access to the garden and great natural swimming pond is really great! As you can a few hours and totally chill out. Also close proximity to city centre (10 minutes' walk) is very pleasant. The hotel is right opposite the train station. There are luckily not too many trains, but at and and then it can ... become somewhat louder. Especially, if at night or in the early morning a goods train goes, and you while having the windows open sleep. But like i said, this is not too often. The breakfast buffet is excellent! A huge selection, everything fresh and beautifully arranged. The dinner is also very tasty, the salads super fresh. Only the main course for all quality but little. Maybe in a upscale, good food, but for us it was nevertheless somewhat very wenigö All in all we found a great hotel to relax before! read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
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Claudia
Rarely so good!
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • June 2013
Great hotel! Great facilities, very friendly and accommodating staff, and very delicious food! Come gladly and at anytime again! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sabine
It doesnt go worse!
  • Hotel not recommended
  • Families
  • Translated
  • Countryside & spa
  • June 2013
Never ever again! Never we have been so disappointed. Where to start? Rooms; Room was extremely small for what we had booked The shower takes forever before you warm Bedside lamps, broken Bar on badzimmermöbel broken/not properly? No heating in the bathroom; very cold even at the end of june You can hear everything on the doorstep happened The freight trains also run at night. Behind the tv was not ready painted. Sheets in the crib was not changed, although it visible was necessary Klopapir cheap and rough Food; There was no food for our son His chair was only ... rarely cleaned, the floor also After 5 days had the staff even dinner forget; no table was ready The food was ok, but full one must where different The dessert was the whole week unfortunately never It is often at the buffet was missing (empty bowls) Never enough bread for breakfast Sauna; The door to the turkish is difficult to close-doorknob change would help For potable water cisterns or tanks empty Missing towels Brew in finnish sauna steep; tears in my eyes got. No air get. Too few chairs though several guests The shower takes forever before you warm Staff: Not used Without experience Complains Bar: Was mie a cheese/ham toast offered; abrupt change in style! That is unacceptable! Alternative; focacia m tirolerschinken and cheese from the local farmers/ coabatta with tomatoes/avocado salad Thursday evening during my man there sat, beer only semi was, made the employees light and music-open till open end nothing! Various; In the elevator is; dinner until 21. Not if one the kitchen ask In the elevator is; in german: sauna 8-12 and 15-20 In english only 15-20 All in all: we become it do not further-recommend and also not again here read hotel review
  • Room
    2.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    1.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    3.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Leisure
    1.3
    Child care or playground
    1.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    1.0
    Family friendliness
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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ME
Anytime again
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • June 2013
We had us for a wellness stay in the q probelms. A with attention to detail and design furnished hotel. Very friendly staff, the always very polite and courteous. Especially worth mentioning is the kitchen. From the breakfast buffet to the dinner with exceptional offered to themma'well food'. All in all definitely very recommendable. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Other leisure activities available
    6.0
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Viktoria
Anytime again
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Business trip
  • June 2013
Great hotel, great breakfast buffet, large spacious rooms and very decent and friendly staff, thus gladly again! read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
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Arne
Great new resort in Kitzbühel!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • March 2013
Beautiful recently renovated hotel, 5 minutes from the center Kitzbühel! Fantastic room, overall the hotel is from the furnishings and decor very nice, as i rarely in a hotel seen. The absolute attention to detail, the great staff and the regional food make the building special... The spa - a dream. We will come in the summer for hiking again! Thank you for everything! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Jessica
Q! Ool - very beautiful hotel
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Other stay
  • March 2013
It was really very nice! Thank you very much dear q! Resort staff. I will definitely be back, perhaps also for longer! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Kerstin
Great hotel with absolute well-being feeling factor!
  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • March 2013
From beginning to end we felt very welcome. The hotel is centrally located and still peace. Particularly the reception and breakfast was on a pleasant of course, courteous. Great breakfast. We will be back! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Johanns
Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • March 2013
Wonderful hotel with great atmosphere and great food. We are already looking forward to the next time. The rooms and the spa are beautifully and the staff very friendly. Can only be recommended. We would gladly come again read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Alois
Excellent
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • March 2013
A beautifully renovated comfortable hotel and relax with very friendly staff and excellent cuisine. The next time surely longer. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Distance to ski lift
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Lotta
Wellness short vacation
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Countryside & spa
  • March 2013
I was with a girlfriend 4 days q! Resort for a short wellnessurlaub and must say, i from the first to the last minute felt comfortable. The staff was friendly and courteous, the room clean, and the view beautiful. The spa was spacious and one could relax and was from the front to in the back from the staff worn out. For a spa getaway i can this hotel recommend a lot. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Heike
A big disappointment!
  • Hotel not recommended
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2013
Without instruction the front desk we were for 2 nights' down-gegradet ', although one us at the check-in a upgrade promised. This room was no more than hostel-style but it's extremely expensive! The quality of the bathroom with a star hotel comparable: cheap, with poor materials made. We had 2 times the room should change until we in the us promised room had to reach can. Value for money of the hotel does not fit in at all! The staff has us about the quality of the room furnishings and availability really lied to. The service in the hotel was ... really bad, you never had the feeling, that you cares for the guests or mistake good to make would like. The staff were almost exclusively temporary workers/students without experience, from which you to communicate is, although these siezt. Some do not speak times english. The service in the restaurant was a total chaos. Every day, there were dozens of complaints from other guests at the front desk, in the restaurant and in the spa area! The direction in the hotel was never found. The guest book after 2 days taken, since this is in accordance with complaints without limits filled. And so on Summary: a big disappointment and an isolence with guests to deal! read hotel review
  • Room
    2.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    1.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    1.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    3.3
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Location
    2.0
    Distance to ski lift
    2.0
    Restaurants & bars in the area
    1.0
    Proximity to shopping areas
    2.0
    Transportation connection and available excursions
    3.0
Close
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