Hotel Andalusia(4 stars)

Elenite Holiday Village Show map

Average rating

125 hotel reviews

    Rating by categories

  • Hotel in general
    3.6
  • Room
    4.2
  • Service
    3.2
  • Location
    4.4
  • Food and Drinks
    2.9
  • Sport & entertain
    3.8
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23 hotel reviews in Englishsorted by travel date
Kristine
Well-hotel - but only for Diätsüchtige
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • September 2012
Nice hotel, staff the German and English language hardly powerful, room and bathroom okay. If you Not to disturb the same cloth minutes 10 times per day the lobby and then the toilet' s cleans up and so on, Citizens' assessment -1000 Russians, 3 German, 2 English- says everything, the food is only on the majority Coordinated, so if you want the whole time of vacation strict diet stops, is in the right place there, am since 12 hour at home and The break will not listen to, thanks for this muck read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    2.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    1.7
    Quality of the beach
    2.0
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    3.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    1.0
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Sabine
Bad hotel
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • August 2012
The hotel is for German tourist not recommendable, as the Russians in the majority are. Also at the front desk there is no German communication. The food accordingly bad. read more
  • Room
    3.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    2.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    3.7
    Quality of the beach
    3.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    2.6
    Proximity to shopping areas
    2.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
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Liane
No 4 stars
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • August 2012
Big hotel with ing. 4 hotels you could use it. Room large enough and clean. Mostly russians as guests read more
  • Room
    4.0

    Rooms were okay, large enough and the bath was also okay

  • Gastronomy
    1.0

    Awful, so a bad food I have never seen. 4 times in the meal found hair 2 times diarrhea,2 types of sausage in 2 weeks already brown edges and the cheese exactly. If you after a half hour line up his food was you had to be careful that it does not immediately cleared away if you a drink holte

  • Service
    3.0

    Staff were friendly what it was that you could not communicate. Could only Russian and a bit of English. So that you mnur with hands and feet inform itself could. Rooms were clean apart from the towels rarely changed during the 2 weeks was my bed 1 freshly changed. Ashtray on the room there was not, because the whole hotel non-smoking area was. So that you at least for the balcony itself ash get had.

  • Sport & Entertainment
    4.0

    If you in the morning at o'clock still another couch got was good. By the pool great, because right next to the bar and a beautiful pool. The beach not good too small and many rock and dirty

  • Hotel
    2.0

    Big hotel with ing. 4 hotels you could use it. Room large enough and clean. Mostly russians as guests

  • Location
    2.0

    At the end of the world was nothing going on except for a few stands in front of the hotel. To the Sonnenstrand approximately 20 minutes by cab ( cost 10 Euro)

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Ewgeni
To possibility you should the complex do not book.
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2012
To possibility you should the complex do not book. Beach/ sea, children -animation great. Room, restaurants service -foreign word! All beach chairs at 6.30! Reserved. All inclusive, nA ja. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    1.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.5
    Family friendliness
    6.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    4.0
  • Location
    4.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Norman & Steffen
For swimming it was OK :-O
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2012
Hello the hotel and the complex was perfect there was nothing to say, unfortunately let it about the food and services and it is a great shame:-O if real food want simply from the complex go out :-O otherwise was great vacation and information there are very Russia since we were maybe 20 German in all 5 hotels together Hehe take thinks please contact bathing shoe many rock:-O therefore in the complex gladly again then however rather villas area :-O read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    2.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Yvi
Never again Andalusia
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2011
A large hotel with little grounds. Dining room crowded, cleanliness of the tables and others is not acceptable! Unfriendly staff. On the beach offer the utmost caution, many stones in the sand. In the water algae. Defective couches and screens, not even for 1/3 of the guests would be sufficient (both at the beach, as well as at the pool). read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    3.0
  • Service
    1.8
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    3.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    3.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.0
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    2.0
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Frank
Nice hotel area
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2011
The hotel is generally very nice, some things such as cleanliness, it could be improved. Very many Russians in the hotel area, but it actually doesn't bother you if you behave while eating. Also the food could be more varied. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Nadyn
Could have been nice.
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2011
It was our first time in Bulgaria and it was very disappointing for us. - food always cold and we felt like in a train station. Pushing, shoving, schupsen... - outside far from enough sitting area, tables and chairs always totally dirty. - too few toilets on the hotel and if one found one has, with the three times überlagt, whether time up is, if it was not completed. - the eistruhen had so much mold... - à-la-carte restaurant were horrible except for the bulgarian. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    3.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Other leisure activities available
    2.0
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Tanja & Kostja
Not recommended
  • Hotel not recommended
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2011
For such a large hotel is the cafeteria in the high season too small. Selection of the food was actually good, but sadly nothing for our children. Small fruit selection. For a restaurant sign you have half an hour in the queue minute classified. The front desk staff are unfriendly. Three major hotels on the closest place, the beach too little space. read more
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    4.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Volkmar
Power failure in Andalusia archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • July 2010
Problems: Power failure (darken courses themselves on the day), air conditioning system, all inclusive, meal most only cold one meals, monotonous meal, no German reception, cold water at showering, travel line very much bad, read more
  • Room
    3.3
    Size of the bathroom
    2.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    1.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.0
    Family friendliness
    1.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
  • Location
    3.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
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Tanja
The hotel is great, was good for the children. archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • July 2010
The hotel itself was good, the rooms are clean, the food was terrible, no alternation always the same, the tables were dirty and were not enough seats, as in prison. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    1.0
  • Service
    2.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    2.5
    Quality of the beach
    2.0
    Overall condition of the pool area
    4.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.3
    Family friendliness
    2.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    2.0
  • Location
    2.0
    Proximity to shopping areas
    1.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    2.0
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Paul
That was a great recovery archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2010
The toilet paper was thin. The taste of the bread was somewhat bad. -The dining tables respectively should be kept cleaner the table cloths. It has us however completely great fallen in this former ostblockland. Everything was organized super and the punctuality was very good. Very pleasantly we felt the friendly, eight seed and obliging nature of the people. The well-known annoying importunateness else were there were certainly not. Well which we decided for elenite, a stay at the sun beach would be me probably somewhat too lärmig and stressig become. Very nice I found the Bautil the hotel. I ... hope all readers very beautiful and relaxing holidays in Bulgaria. Greetings from switzerland read more
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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John
Unhappy with this hotel and resort - not for brits archived
  • Hotel not recommended
  • Couples
  • Beach holiday
  • May 2010
Such a pity as the victoria holiday village is a lovely resort with a beautiful sandy beach which is the best part of a mile long and a promanade for long walks.there are many bars and pools that you can use and a few places where you can get snacks and drinksbut after a few days we had to complain to the assistant general manager about the size of dinner plates and shortage of cups and glasses at breakfast time(we had to wait for staff to collect dirty cups and glasses for them to be quickly washed so ... we could get a coffee or a cup of tea).the choice of food at breakfast was pretty good.we also complained about the a la carte restaurant,for the main course we ordered grilled chicken as we missed lunch due to not being able to get a table because all tables were either taken or covered with dirty plates etc,so we were hungry,when the main course arrived we couldnt believe our eyes,it was a joke,it was embarrassing,between us we had a leg of chicken,1 thigh and 1 drumstick on small plates with a few chips,we got up and left. the food on offer at lunch and dinner was repative but edible,not always piping hot, usually luke warm,if you didnt get into the restaurant first you would end up sitting at a dirty table.the restaurant manager had a impossible job.in the evenings we would have a drink in the bar,guess what,no glasses,the bar man would have to go hunting for glasses,give them a quick rinse and serve you your drink if he had what you asked for.on to many occassions there was no vodka,whisky or brandy and this was the same in the other hotels bars.the only place where we could always get a drink and some peace and quiet was at the atrium hotel. our pool at the hotel andalucia was not large but was nice,you could get a cold beer or a soft drink or a hot dog during the day that is when the guy serving was there,he kept disappearing sometimes for up to 30mins leaving queues of guests not knowing what was going on,he usually returned carrying a single bottle of sauce and in no time that bottle would be empty and he would repeat the disappearing trick over again.i watched him several times serving the sausages with his fingers,pushing it into the hole in the bread and using the tip of his thumb for the final 1/2 inch he would then lick his fingers and carry on serving the next hot dog and if he got some sauce on his fingers it was like watching a dog.he also often had a cigarette in his mouth, smoking whilst he served you;after our complaint to the assistant general manager Mr Emil Kolev who was a very nice person he told us that they use small plates as a un-named nationality (Russians which we had already been insulted by ) always pile their plates with food and that most gets wasted.a few days later we could see what he meant but the food didnt get wasted,it ended up in carrier bags and shopping bags and taken from the restaurant.one day water melon was put on the dessert table,and a free for all broke out and the poor kitchen assistant who had to bring the trays of melon out from the kitchen looked so petrified and ran for her life because as soon as she put it on the table it was emptied and if woul have stayed by the table she would have been trampled to death.this was not only with water melon,but cherries,plums and peaches,all other fruit were not so popular,table manners didnt exist or any manners come to that read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    1.0
  • Service
    2.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.5
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    5.0
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Günter
Despite reservations completely great vacation archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2009
We were very sceptical due to the bad evaluations. Al we were, asked we there whether we in the wrong hotel are, because which we saw, not with the evaluations are correct. It e.g. stood. In an evaluation “in the pool tiles” are missing, to me a missing tile were noticeable. One must must compare with a football field where the 5x5 cm lawn to be missing. One must show evenly a little selfinitiative, in order to spend a beautiful vacation, because the staff does not explain to an anything. read more
  • Room
    4.0

    The room was appropriately furnished. TV with three German programs. Refrigerator was available, filled at the beginning with beverages and with a small attention. Safe only against fee. The room largely enough, except with had earliest-ridden (was to occur times). We had a beautiful balcony. It is present a foehn on the room.

  • Gastronomy
    5.0

    In the plant there are several bars, which one also everything can use. The dining-hall had a little cafeteria atmosphere. There was also á la carte restaurant (with advance notification). Meals and drinking were okay. One could become thickly and approximately or also, as I, inadvertently three Kilos to decrease. The kitchen was nationaltypical, in addition, international, there was even times pork knuckle. That tasted completely great.

  • Service
    4.0

    In addition, the staff is not particularly friendly, it is not unfriendly. The room cleaning is okay, each day fresh towels. The beds were also freshly referred, with us once, with acquaintance approximately ten times. Physicians were around the clock in the hotel present.

  • Sport & Entertainment
    5.0

    There is a Fitnessraum and if one knows the correct people, then he is also always opened. Animation gave it also. Purchase possibilities and Internetcafé in the plant. The evening maintenance took place in an extra building. That one must have seen times, that was Russia way to OF life. Absolutely go. There were several pools. At ours were we nearly always alone, which probably was because of the missing tile. Beach chairs at the beach and pool were plentifully present in September.

  • Hotel
    5.0

    We were very sceptical due to the bad evaluations. Al we were, asked we there whether we in the wrong hotel are, because which we saw, not with the evaluations are correct. It e.g. stood. In an evaluation “in the pool tiles” are missing, to me a missing tile were noticeable. One must must compare with a football field where the 5x5 cm lawn to be missing. One must show evenly a little selfinitiative, in order to spend a beautiful vacation, because the staff does not explain to an anything.

  • Location
    4.0

    Beach is direct at the hotel. Airport is one and a half hours away. The next place is about 5 km far away. Good bus connections exist. We rented ourselves and even times from fun to Romania drove, always for a few days a car on the coastal road. That was our contribution to country and people becomes acquainted with.

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Marie
Beautiful hotel also to many Russians archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2009
Actually it is a very beautiful plant, thus optically in any case! Also the rooms are beautifully furnished, but unfortunately only superficially clean. Dirt only far away if it is obvious, otherwise not. Towels got we each day new. Thus actually optimally. If one looks the pool and the sea from the window sees one, very beautifully! But in my opinion the staff would have to attend urgently an English course, since they placed themselves either stupidly or understand really nothing, if one weights. The pool is very cleanly held, also the bar is very beautiful there, staffs is friendly ..., but a thick minus is it that starting from 16 o'clock makes no more beverages poured out, the coffee automat switched off and the man for that the HotDogs and Hamburg ones away! In my opinion much too early, because at this time one wants straight times a coffee or a hot chocolate etc. drinking. The lobby is very beautifully arranged also the pertinent toilet, but the cleaning forces constantly run around one and wipe which things hold. If one sits in the lobby on the toilet constantly knocked because it the toilets to clean to want, annoying and exaggerated, instead they could settle more urgent things. When eating it is the same. In the afternoon at the pool are water gymnastic and the POOLGAME all liked. The water gymnastic is completely okay. But the Poolgame nervt. Over the six animators run around one around it and cry loud neck Poolgame. Annoying one! Thus animation actually is a little disappointing. All in all I would visit the hotel again, because there is not serious errors! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    2.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Anne
Once Bulgaria, never again Bulgaria archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2009
3-4 stars Hotels/1 apartment plant. A block 8 floors A. 27. Room. There is 1 A to block and a B block. For this there is in each case 1 elevator per block. Partly outside at the pool, the tiles broken. In resounds is deseamed, it constantly gives however no ashtrays on the tables and it is also rarely cleared. We had universe in. 95% Russian, troubles which one describe cannot. Families with children. read more
  • Room
    2.0

    Room size was sufficient straight. Bathroom simply too small, with plastic curtain. In the bathroom there are no traps, a Gestank, one had 24 hours the ventilation to start, so that one did not become bad from the Gestank. Terrace had to divide we with the neighbor room, without any separation. In addition yellow plastic furniture, which does not fit a 4-Sterneanlage as well known. One partly ran something buried and this probably remained at the wall sticking at the walls somewhat down. The sheets are put simply on the mattresses, are not fastened. The taking off sofa does not have a wood edge, here a foam material mattress was up put, no simply a sheet, particularly healthy for the back.

  • Gastronomy
    2.0

    , There one can present 1 bar in the hotel, two people behind it, like the people lined up oneself there around something to get. The meals were at noon and evening always equivalent, also equivalent developed, it gave times variations in the meat, once as Spiess or however as Gulasch. The tables were not damp wiped off but with an emulsion that is called the dirt became only correctly distributed. One had to be also careful that one does not stick the Nutella of the breakfast on evening at the clothes had, us that several times happened. Feed “mixing machines” out European and nationaltypically. Station atmosphere with tablecloths, which were however not ironed. There were not tips, for bad achievement gives it no reward. I cannot judge prices.

  • Service
    2.0

    Staff is friendly in no way. There are as well as no communication, German can (or wants) none. English well. In addition the service staff is blood young and has also no interest in communication. Room cleaning leaves to be desired much, in the 1 week was not even sucked, I white that, because I put something on the floor and this lay there still with departure. I did not stress service achievements. Complaints were taken to the knowledge.

  • Sport & Entertainment
    2.0

    It was offered animation, to have however no use of it made, would not also have gone, since there was no possibility of the communication. Purchase possibilities, is not one drove to the sun beach. Beach was cleaned in the evening. We did not see showers. Sun screens were missing here with most the a clicking staffs or however them were broken from the wind.

  • Hotel
    2.0

    3-4 stars Hotels/1 apartment plant. A block 8 floors A. 27. Room. There is 1 A to block and a B block. For this there is in each case 1 elevator per block. Partly outside at the pool, the tiles broken. In resounds is deseamed, it constantly gives however no ashtrays on the tables and it is also rarely cleared. We had universe in. 95% Russian, troubles which one describe cannot. Families with children.

  • Location
    2.0

    The beach was directly because of the hotel, one needed only the bank promenade too crossed. The sun beach about 40 minutes with the bus. Airport about 11/2 hours. No possibility Einkaufs-und maintenance possibility outside, it is one to the sun beach would have always driven. It some trips offered of the TUI, against payment.

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Natalia
Beach, sun and fun! archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2009
The hotel was very good generally. The entrance had a beautiful bar. The room was much clean and was regularly cleared up. There was not at all no stress, none clears up none deseams none washes no nothing at all. That rushes from the sea was simply marvelous. read more
  • Room
    6.0

    everything was hygenic and which was very sweet are these mini soap and shampoo the balcony was in a Greek Style that very elegantly worked and which was size for my daughter and me optimal.

  • Gastronomy
    4.0

    Which we did not find so good are which one very early rise must around a couch to get. Otherwise lles was great and hygenic.

  • Service
    5.0

    The service was beautifully which was even very good that the people with animation concerns itself very well German talk could. Also as we only once not understood called like we the air conditioning system using the reception and repaired those have immediately on the next day immediately a man for us gotten that that immediately.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    The hotel was very good generally. The entrance had a beautiful bar. The room was much clean and was regularly cleared up. There was not at all no stress, none clears up none deseams none washes no nothing at all. That rushes from the sea was simply marvelous.

  • Location
    6.0

    It was very beautifully which one only 2 minutes (if not then less) reach immediately could. From the airport there was about 40 minutes like nothing passed. It was that it around the corner small swimming things and aquapark gave immediately beautifully.

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Corinna
Beautiful hotel with errors archived
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • September 2008
The hotel was at first sight really beautiful. Very prettily from the outside and reception is very cosy. For our room we had to wait 1, 5 hours, what after the journey very annoying was natural. Room size was appropriate and was also clean and tidy. However the bath was only 1 time deseamed, in addition we got no more at the beginning of 2 towels and on the last two days!! The meal was very monotonous. Salads were each day sufficiently available, rolls and Croissants very more delicious. We rather did without the meat and fish courts, since these ... looked very unappetizing. Peppered as well as nothing at all and mostly had one was around to always only run to one times salt to have could. With the tablecloths they left now: Only on weekend there were which, which were changed however then once on the day. With the offers of the travel line to trips one should really deal, since our attendance was very beautiful in a village. Also the old part of town Nessebar is very beautiful with many purchase possibilities. The hotel is however nevertheless very remote and for young people rather suitably, since very easily boredom can arise. But the unfriendlyness staffs was the worst. With us one is not used thank beautiful it to say and also once smile twists humans the mouth however there and brings out which. That was also one point us very much disturbed. Altogether I found however nevertheless that the vacation was very beautiful. I would however not travel also again to Bulgaria to this hotel. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    2.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    3.4
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    3.0
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Lena
Great beach situation, hotel does not earn 4 stars archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • September 2008
The hotel was built 2007. Altogether 2 x have 2 elevators (for 2 living ranges with approximately 8 floors). At point times (in the morning + in the evening) one must have little patience on each floor about 40-50 rooms to be there. The lobby and the input area of the hotel are very beautiful. Architecture is likewise beautifully only unfortunately everything made on the fast (ex. partially crumbles to front in the meantime off, everywhere in the hotel humidity marks…) read more
  • Room
    1.0

    At the beginning we had a junior suite, this are perfect for families with 2 children. After the disaster with the shower and/or the wet carpet floor, we were in the double room. Here it is really close for Fam. With children: - (. We had here no shower curtain, thus always stood the entire bathroom up to the next afternoon under water. There an expiration on the soil was, but the tiles not accordingly shifts, as so many things were thoughtlessly and sporadically in this hotel present. Everywhere light blue carpet is shifted that in the meantime many marks exhibits, what does not leave a straight clean impression.

  • Gastronomy
    4.5

    One here always becomes full. The meal was always correct one could in that variety which find. After 10 days one knows each court of course, but gave like said it also many delicious things. Breakfast: American breakfast, in addition, bread and rolls to up-bake, cheese, sausage, honey, jam… I have it me however angewöhnt the dte and the coffee (one cannot decide always which one would like, sometimes and/or often one had to take which it gives) from soup bowls to drink, since cups were a genuine rare piece. The alternative would be in the queue, waits up to a cup freely will, this is washed off and then for the order stands. Mittag+Abend: Mostly 2-4 sort meat, 2 soup courts, 3 x supplements (usually fries, potatoes, noodles), 2-4 vegetable courts at that salad bar of mostly 4-5 differently salads as well as vegetable. Nature yogurt, Törtchen and cakes. Oh fish gave it also sometimes. At that beach bar gave it to pizza and Döner. In the restaurant at the beach (outside) grill meat, small sausage…, vegetable (tomatoes, cucumbers,

  • Service
    1.0

    Here the staff must learn still some. We were 5 days in a room in the corridor entire after showering and a larger piece at the bed became wet, here must one say that everywhere carpet is shifted: - (. We were treated by the ladies at the reception always in such a way, as if it would concern it an insignificant little thing. Only after 5 days, when the room stank intolerablly after stagnant water and mould and we got the travel line to have switched on, we a new room. This was so close that night table cabinets had to be placed one on the other, around still the armchair (with swinging out bed) and however nevertheless was it sets drying in here for the baby bed. Bath-towels will become about every 3 days changed, even if one puts these into the tub, these on the balcony the tables or chairs hung. Is not sucked at all, which lay from the guests before us on the soil, that was then also up to the conclusion there, tip is however gladly taken!!! Beach cloths to get is not also always simple. Either all this or one is is outside of the certain time there. We had 12 days the same beach cloths, there it simply around a luck thing act here at the correct time to be there. The service in the catering trade is better than at the reception or with the cleaning forces. Here is one always much endeavors the guests the stay beautiful to arrange. Which does not justify however naturally still for a long time the 4 stars. Which likewise surprised me that most was the staff (out of cleaning forces) well under 20, but those make that perhaps also not so bad; -)

  • Sport & Entertainment
    3.0

    Child club was available however at the end of the plant, my child wanted not to remain there, therefore I can write for this nothing. Kids disco gave it repeatedly one in the animation building. One could get screens and couches well, in September is no longer completely so much the matter. In the pool also hardly were we, since the water was icily cold and was quite slippery the tiles around the pool. Otherwise the plant offers many things: Jet ski, Babane, hopping castles, Tretboote, mini gulf, tennis court however everything against extra payment. Water quality and beach are really great and let the incommodities forget. In the hotel plant there is also a SPA centers becomes all things here like different massages, Turkish bath, offer the enthaaren….

  • Hotel
    3.5

    The hotel was built 2007. Altogether 2 x have 2 elevators (for 2 living ranges with approximately 8 floors). At point times (in the morning + in the evening) one must have little patience on each floor about 40-50 rooms to be there. The lobby and the input area of the hotel are very beautiful. Architecture is likewise beautifully only unfortunately everything made on the fast (ex. partially crumbles to front in the meantime off, everywhere in the hotel humidity marks…)

  • Location
    1.5

    The hotel is quite because of the end of the entire locality. Behind the hotel plant is only rock or building site. The distance to the conditions is perfectly, from the hotel and already at the beach. From the airport one drives 50 with the bus about - 80 min. depending on like many hotels one stops. To the sun beach one drives 10 min. with the taxi about costs 20 leva or 10 EUR, with the bus 3 leva p. P. Here one must take however in purchase that it becomes very much, very close. Not to recommend with children rather. For us the hotel plant was too far apart, there we after 2 evenings each way in the hotel plant knew and everyone to drive times somewhere, would be too expensive and pedantic. Outside of the plant are only rock mountains, building sites and pertinent dumping grounds. Result: Rather for people those all day long bathe and in the evening at the bar are or in the evening go away.

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Irene
Do not have high expectation to 4 stars the hotel archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2008
The hotel is appropriate directly to hotel in genes, calm and small beach. In is calmly and very comfortably furnished it residenceresounds. Many groups of seats with wonderful sofas and Sesseln and the bar stand are also direct beside it. The hotel has 7 floors and it to stand unfortunately only 2 elevators ready. There is generally speaking hotel only one apartment, in which the two double rooms are optically (wall with passage) separate. The other “apartments” consist of a giant double room. read more
  • Room
    6.0

    We had a beautiful apartment with 2 double rooms, which were separate by a wall with passage. Were for instance 40m ². Also the terrace had for instance 45m ², these was allowed we also alone to use, since the other rooms were still reconditioned. There is only one room with the partition. We experienced that, when we had a damage caused by water in the room and something else wanted. There it rained unfortunately so strongly that the half room was wet. The rooms have however all a refrigerator and are genuinly nicely furnished. There were each day new towels and 2-3 the week bedlinen. If new bedlinen is needed, then the bed to cover, and already does not react the woman. With something tip some more rather. But the charwomen are very very friendly and totally helpful.

  • Gastronomy
    3.0

    PLEASE spices carry forward, otherwise one gets it with the intestine to do, because of the unusual meals. The Bulgaren “enjoys” the meal always lukewarm, which for a German stomach a disaster is. Pays attention to the ice in the beverages and with the sensitive stomach and intestine rather omit. The hygiene… the operation is endeavored! In the dining-hall no tip is expected, but at the bar, which also ok is.

  • Service
    3.0

    The staff is mostly friendly, however work some also uninterested (which supposed is because of the age). There are only two operations those than 35 years is older. However one gets ahead only with Russian, at the worst with English.

  • Sport & Entertainment
    4.5

    No animation on the day and evening also only starting from 21. 15 o'clock in the neighbor hotel (Royal park). There are couches enough and those is also inclusive. There are however only two beach rows. The pool was very coldly and the child pool was for 15 monatigen much to deep no gentle transition, like for example in the RoyalPark. There are some fashion shops in the Royal park (2 min. of Andalusia), the prices is adapted at the “Germans”. The tennis places are new and very beautiful only the equipment should one from at home carry forward.

  • Hotel
    3.0

    The hotel is appropriate directly to hotel in genes, calm and small beach. In is calmly and very comfortably furnished it residenceresounds. Many groups of seats with wonderful sofas and Sesseln and the bar stand are also direct beside it. The hotel has 7 floors and it to stand unfortunately only 2 elevators ready. There is generally speaking hotel only one apartment, in which the two double rooms are optically (wall with passage) separate. The other “apartments” consist of a giant double room.

  • Location
    6.0

    The transfer time up to the hotel was 45min. At the airport it very fast and even the buggy went arrived with all welfare. Each hour drives directly before the plant a bus to Nessebar (about 30 min. travel) and to the sun beach (20 min.). The prices in approximately as in Germany. Burger King and McDonalds is at the sun beach. The hotel belonged with Royal park and mansions to VICTORIA GROUP, and is on an area. There also the experience bath which is children starting from approximately 3 years is also very beautiful.

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