SUNRISE Grand Select Crystal Bay Resort(4.5 stars)

Km 17, P.O. Box 20, Hurghada ,Safaga Road View on map

Average rating

1,993 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.7
  • Service
    5.7
  • Location
    5.5
  • Food and Drinks
    5.6
  • Sport & entertain
    5.6
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786 hotel reviews for undefined sorted by travel date
Louise
Fantastic holiday... great entertainment!
  • Recommended hotel
  • Families
  • Beach holiday
  • September 2014
What a fantastic holiday! Me and my family had an amazing time thanks to the animation team and the entertainment. A special thank you to Chicco,he truely made our holiday. Nothing was too much trouble and his fakir show was amazing. Very talented man. I would defiantly recommend this hotel to all. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Ruth
A great hotel for a relaxing holiday!
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2014
Hotel was big in space, lots of places to eat and always well looked after ie gardeners work so hard in the heat to maintain the beautiful surroundings. The hotel was spotless all the time and there was no recommendations on how the hotel could be cleaner as we found no issues. We stayed all inclusive which included eating in the a la carte restaurants and also had plenty of choices of what to eat. We also upgraded our room to a deluxe which made the room size very large. read hotel review
  • Room
    5.0

    Room very clean spacious and modern. All rooms come with robes, slippers, hairdryers, showers, safe, telephone....all the essentials.

  • Gastronomy
    6.0

    Plenty of choice for meal time...few a la carte restaurants ...some located in neighbouring hotels but this has an indian and meditarian which was lovely and both service was again excellent. Food quality was excellent, always great variety and all eating areas and bar areas are very clean.m We tipped a waiter and the cleaner because we were happy with the work they did for us. If you tip...you do get treated slightly better as in ...drinks brought to you straight away etc.

  • Service
    6.0

    Ni faults - all staff very friendly and asking if you are ok. Very good with all languages and happy to assist with any queries anyone has. Room cleaning is very good, comes everyday and always ensures room is kept tidy and clean with little surprises made out of the pillows and towels ...lovely thoughts. Animation team always chatty and want to speak to you.

  • Sport & Leisure
    5.0

    Always a range of activities around the pool. Big thanks to Marc Raymond, Dino and the animation team who kept us entertained with their activities, although we did not want to take part, they still included us when coming around the pool to talk and also were very friendly. Well done guys...you do a great job :) Pool is huge with lots of sunbeds arounds...we never struggled to get a sun bed.

  • Hotel
    6.0

    Hotel was big in space, lots of places to eat and always well looked after ie gardeners work so hard in the heat to maintain the beautiful surroundings. The hotel was spotless all the time and there was no recommendations on how the hotel could be cleaner as we found no issues. We stayed all inclusive which included eating in the a la carte restaurants and also had plenty of choices of what to eat. We also upgraded our room to a deluxe which made the room size very large.

  • Location
    5.0

    Hotel is right on a beach, the beach comes into the hotel, the sea is calm and refreshing. Very nice, There is a few small shops located in the hotel complex and also a pharmacy, and smaller shops located across the road (about 2 min walk from hotel). Alternatively, the hotel is located approx 15 mins from the marina which has lots of cafes, bars and shops which is good for an evening out. The hotel is located approx 15 mins away from the airport so not a long transfer once arriving.

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Charlotte
Animation team and my stay at the hotel
  • Recommended hotel
  • Friends
  • Beach holiday
  • September 2014
Want to say a massive thank you to the whole hotel for an amazing visit. The staff were lovely and the hotel itself was brilliant! Marc Magdy Mido and the rest of the animation team were so nice and really helpful to have around the hotel! Would definitely return again next year and would definitely recommend people visit! read hotel review
  • Room
    6.0

    Really good standard fully air conditioned and well maintained

  • Gastronomy
    0
  • Service
    6.0

    Everyone was lovely the waiters and reception treated is like royalty

  • Sport & Leisure
    6.0

    Loved the animation team!! They were so energetic and friendly at all times! Really good people

  • Hotel
    6.0

    Want to say a massive thank you to the whole hotel for an amazing visit. The staff were lovely and the hotel itself was brilliant! Marc Magdy Mido and the rest of the animation team were so nice and really helpful to have around the hotel! Would definitely return again next year and would definitely recommend people visit!

  • Location
    6.0

    Really nice to have the option of the beach and the pool so close together and the hotel was beautiful

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Rebecca
Soundany the star!
  • Recommended hotel
  • Families
  • Beach holiday
  • September 2014
Brill hotel, so relaxing. Perfect chance to have a few cocktails and unwind. Soudany, Mark, Chico and team are fab. Made our holiday so enjoyable with aqua gym and there fab shows at night! Always smiling!! Can't wait to visit them all again xx read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Child care or playground
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Romey
Top marks again from Romey and Geoff
  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2014
We have been World wide travellers, but now we are retired, we have found our piece of heaven, here at the Sunrise Crystal Bay. We first came here in April 2014 for two weeks.We returned again in June, and are here now. We have booked and paid for November, January and March. It goes without saying that we have certainly fallen in love with this hotel. The hotel is amazing. The food is amazing. Service is amazing, and the Staff are amazing. We won't mention any individuals as WE LOVE THEM ALL. A special thanks to the Animation team ... for all their hard work, energy and enthusiasm. Best regards Romey & Geoff read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Annamária
The late, funny holiday
  • Recommended hotel
  • Friends
  • Beach holiday
  • September 2014
We stayed in the hotel 1 week. It was beatiful, unforgettable. The receptionist, the waiters, the bartender, the chefs, the cleaners, the gardeners were all friendly, helpful. The animators: Soudany (Wesley Snipes), Marc, Meda, Magdy, Luci, Ola, Deno, Chicco, and Dj. Sam were fantastic. They were happy, funny, friendly every time. I laughed for a long time and had so much fun. The hotel was very clean. The food was boring. The sea closed 6:30 pm, and the pool closed 6:00 pm. It was very early. The beach was be clean everytime. The weather was wonderful. It was ... 38-39 degrees. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Piet
Paradise in Egypt
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
bin there for the second time. a special thx to walid the guy from the poolbar, he made a lot of very nice drinks. also omar crocodile from the main restaurand is so good in his job, he jumps for you really.other staf is also very nice, from the garcons till the managers. and what a nice animation team they have chicco soudany meda, but a special word for marc, magdy and lucie, they even came to wave us out when we left, thx for the waving from me and my family. conclusion; just go people. regards from the ... tall belgian guy and we'll be back next year ! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Anna
Animation
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
The location from the Hotel is very nice! The best during the Holiday was the animation because they were always friendly and like a family and they are one reason why i come One more time to this Hotel !(Soudany,Chicco,d.j Sam,Marc,luci,magdy,deno ,meda) read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Monika
Excellent holidays! Chris the best!
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2014
I rested in July at this hotel with my husband! And we were very pleased, good hotel location, beautiful grounds, good service, friendly staff, great food, beautiful sea and of course a great animation team! You will never get bored! We were thrilled! Especially memorable for CHRIS!!! Chris really nice guy, energetic, made ​​our stay brighter. thanks Chris... read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Nika
Very nice hotel, wonderful staff people.
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
Great hotel, great service, very nice people. I had a very plesant stay in Hurghada. Excellent service, great attitude and always accommodating. Food was also very good. Nice pools and beach. I would definitely stay again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Patrick
Best holidays, Chris and Meda are the best!
  • Recommended hotel
  • Friends
  • Beach holiday
  • July 2014
I have a nice time in the hotel, really enjoy the time here The Animation time was never boring Special thanks and respect to Chris Meda, Soudany, Olga and Mercedes best holidays Sun beach and the sea was also very good read hotel review
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Thomas
Great Staff, Lovely Hotel but disappointing food
  • Recommended hotel
  • Friends
  • Beach holiday
  • July 2014
The entertainment staff were fantastic (especially Aimee) and would recommend this hotel for just this reason. The bar staff were always on hand, friendly and provided a great service. The food was a disappointment but this may have jjust been because it was Egypt (due to hygiene etc) rather than the actual hotel, but the drinks (especially spirits were of extremely low quality and no higher standard ones were available for purchase. Recommended resturants: Mediterranean and Fish Restaurant. Good excursions - boat trips and quadbiking. It is also great how you can enter the other two hotels to get some ... variety (whereas they cannot access the Crystal Bay). It was extremely quiet however - which you may take as a positive or negative. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    2.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sarah
Love this hotel, treated like VIPs
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
3rd year running at this hotel we loved it and would defo go bk in future highly recomend this hotel! We love everything about rooms, entertainment and staff specail thanku to najlla in guest services mr rafik mr sherif and our lovely mohamed in bar x read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Laura
Our Egypt experience
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
Me and my family has been going to this hotel for the last 3 years and are always sad to leave due to us having such a great time. While away we had a couple of complaints but they was all delt with very quickly the staff are so friendly and all work so hard to make sure you have a fantastic holiday a couple Stand out for me and my family they are Mohamed sabry on the bar Najlaa in guest services and Chicco, meda, Aimee, Soudany and Chris on the animation team all done their best to make ... sure you was happy and all was fantastic with the children. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Dawn
All inclusive review Sunrise Crystal Bay
  • Recommended hotel
  • Friends
  • Beach holiday
  • July 2014
Stayed for 2 weeks in July with my husband and another couple. Lots of first experiences- first time in Egypt, first time at an all-inclusive resort so didn't know what to expect. Cannot fault the facilities in terms of cleanliness, space etc. Pool area clean and tidy, always got a sunbed no problem. All staff exceptionally friendly and helpful with excellent knowledge of many languages especially Mohamed S. and Yousif in the bars and the entire animation team (Chicco, Meda, Tohi, Mercedes and Ola) but special mention to Chris N. (talented dancer/fitness instructor), Aimee (english girl nothing too much trouble) ... and Soudany(a friendly nuisance!) who made the holiday for us. Not forced to do anything but they tried every day, fun to watch though. They all had great memories, remembered things about us and what we liked to do/drink etc. Food was Ok but after two weeks was a bit repetitive- Indian restaurant and Felucca restaurant (chargeable) were really good. Evening entertainment limited, singers to backing track not great. Show was good but too early as started at 9 and we often hadn't finished our dinner and missed it. Think we were out of main season so may be better later in year. Did several excursions- Dolphin Safari, Desert Safari and Luxor trip which were all really good value for money. Taxi service from hotel worth a mention, pre-agree price and then they give you mobile phone to call them when want collecting, feels very safe especially for women. Would I go back? Maybe at a different time of year, too hot at minimum of 39 and needs some life in evenings which may be later in season. All in all it was great holiday despite the 25 hour flight delay going out!!! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Hana
We all enjoyed our stay, at Select Crystal Bay Resirt
  • Recommended hotel
  • Friends
  • Beach holiday
  • July 2014
We all enjoyed our stay, at Grand Select Crystal Bay Resort, it's very nice place to stay, and to enjoy every minute. Very special thanks to the animation team, especially to animator Chris, they do their best to entertain every one. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Hans
Brilliant!
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
Our expectations from rest at a height, glad that chose this hotel, will recommend to friends. Staff at the reception is very helpful, girls of guest services too. But special thanks to the team of animation, they were doing these days, gave a wonderful mood, a special thanks to Chris!!! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.7
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Ben
Positive holidays
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
Resting in the hotel with my wife and child, were positive about the hotel experience. If there were any qestion, the reception they were quickly solved, thanks to them. Special thanks to the animation!!! Thanks to them for positive emotions, our child was happy to go on a mini disco. My wife gladly went to aqua aerobics with Chris, positive guy, a big respect from our family, as well as all the animators. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Joanne
Fantastic hotel. Marc and Meda are the best.
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
This has been an amazing holiday. All the staff are polite and well spoken and nothing at all is too much trouble. The animation team are fantastic, a special mention to Marc and Meda who are so lovely and were amazing with my 7 year old. The food is lovely and the choice is limitless. I have never stayed anywhere that is kept so clean. All the staff work extremely hard to make your stay a great one. We are already planning our next trip back to the hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Helga
Adorable! Animation team the best!
  • Recommended hotel
  • Friends
  • Beach holiday
  • July 2014
Good hotel for a pleasant stay. We were vacationing with friends, all were happy with the service, in Egypt was the first time, a very beautiful sea, unforgettable experience. The guys from the animation team is very energetic, thanks for the positive, a special thanks to Chris, also Soudany and Chicoo. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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