SUNRISE Grand Select Crystal Bay Resort(4.5 stars)

Km 17, P.O. Box 20, Hurghada ,Safaga Road View on map

Average rating

1,942 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.7
  • Service
    5.7
  • Location
    5.4
  • Food and Drinks
    5.6
  • Sport & entertain
    5.6
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776 hotel reviews for undefinedsorted by travel date
Monika
Excellent holidays! Chris the best!
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2014
I rested in July at this hotel with my husband! And we were very pleased, good hotel location, beautiful grounds, good service, friendly staff, great food, beautiful sea and of course a great animation team! You will never get bored! We were thrilled! Especially memorable for CHRIS!!! Chris really nice guy, energetic, made ​​our stay brighter. thanks Chris... read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Nika
Very nice hotel, wonderful staff people.
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
Great hotel, great service, very nice people. I had a very plesant stay in Hurghada. Excellent service, great attitude and always accommodating. Food was also very good. Nice pools and beach. I would definitely stay again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Patrick
Best holidays, Chris and Meda are the best!
  • Recommended hotel
  • Friends
  • Beach holiday
  • July 2014
I have a nice time in the hotel, really enjoy the time here The Animation time was never boring Special thanks and respect to Chris Meda, Soudany, Olga and Mercedes best holidays Sun beach and the sea was also very good read hotel review
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Thomas
Great Staff, Lovely Hotel but disappointing food
  • Recommended hotel
  • Friends
  • Beach holiday
  • July 2014
The entertainment staff were fantastic (especially Aimee) and would recommend this hotel for just this reason. The bar staff were always on hand, friendly and provided a great service. The food was a disappointment but this may have jjust been because it was Egypt (due to hygiene etc) rather than the actual hotel, but the drinks (especially spirits were of extremely low quality and no higher standard ones were available for purchase. Recommended resturants: Mediterranean and Fish Restaurant. Good excursions - boat trips and quadbiking. It is also great how you can enter the other two hotels to get some ... variety (whereas they cannot access the Crystal Bay). It was extremely quiet however - which you may take as a positive or negative. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    2.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Sarah
Love this hotel, treated like VIPs
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
3rd year running at this hotel we loved it and would defo go bk in future highly recomend this hotel! We love everything about rooms, entertainment and staff specail thanku to najlla in guest services mr rafik mr sherif and our lovely mohamed in bar x read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Laura
Our Egypt experience
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
Me and my family has been going to this hotel for the last 3 years and are always sad to leave due to us having such a great time. While away we had a couple of complaints but they was all delt with very quickly the staff are so friendly and all work so hard to make sure you have a fantastic holiday a couple Stand out for me and my family they are Mohamed sabry on the bar Najlaa in guest services and Chicco, meda, Aimee, Soudany and Chris on the animation team all done their best to make ... sure you was happy and all was fantastic with the children. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Child care or playground
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Dawn
All inclusive review Sunrise Crystal Bay
  • Recommended hotel
  • Friends
  • Beach holiday
  • July 2014
Stayed for 2 weeks in July with my husband and another couple. Lots of first experiences- first time in Egypt, first time at an all-inclusive resort so didn't know what to expect. Cannot fault the facilities in terms of cleanliness, space etc. Pool area clean and tidy, always got a sunbed no problem. All staff exceptionally friendly and helpful with excellent knowledge of many languages especially Mohamed S. and Yousif in the bars and the entire animation team (Chicco, Meda, Tohi, Mercedes and Ola) but special mention to Chris N. (talented dancer/fitness instructor), Aimee (english girl nothing too much trouble) ... and Soudany(a friendly nuisance!) who made the holiday for us. Not forced to do anything but they tried every day, fun to watch though. They all had great memories, remembered things about us and what we liked to do/drink etc. Food was Ok but after two weeks was a bit repetitive- Indian restaurant and Felucca restaurant (chargeable) were really good. Evening entertainment limited, singers to backing track not great. Show was good but too early as started at 9 and we often hadn't finished our dinner and missed it. Think we were out of main season so may be better later in year. Did several excursions- Dolphin Safari, Desert Safari and Luxor trip which were all really good value for money. Taxi service from hotel worth a mention, pre-agree price and then they give you mobile phone to call them when want collecting, feels very safe especially for women. Would I go back? Maybe at a different time of year, too hot at minimum of 39 and needs some life in evenings which may be later in season. All in all it was great holiday despite the 25 hour flight delay going out!!! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Ben
Positive holidays
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
Resting in the hotel with my wife and child, were positive about the hotel experience. If there were any qestion, the reception they were quickly solved, thanks to them. Special thanks to the animation!!! Thanks to them for positive emotions, our child was happy to go on a mini disco. My wife gladly went to aqua aerobics with Chris, positive guy, a big respect from our family, as well as all the animators. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Joanne
Fantastic hotel. Marc and Meda are the best.
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
This has been an amazing holiday. All the staff are polite and well spoken and nothing at all is too much trouble. The animation team are fantastic, a special mention to Marc and Meda who are so lovely and were amazing with my 7 year old. The food is lovely and the choice is limitless. I have never stayed anywhere that is kept so clean. All the staff work extremely hard to make your stay a great one. We are already planning our next trip back to the hotel. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Hana
We all enjoyed our stay, at Select Crystal Bay Resirt
  • Recommended hotel
  • Friends
  • Beach holiday
  • July 2014
We all enjoyed our stay, at Grand Select Crystal Bay Resort, it's very nice place to stay, and to enjoy every minute. Very special thanks to the animation team, especially to animator Chris, they do their best to entertain every one. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Hans
Brilliant!
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
Our expectations from rest at a height, glad that chose this hotel, will recommend to friends. Staff at the reception is very helpful, girls of guest services too. But special thanks to the team of animation, they were doing these days, gave a wonderful mood, a special thanks to Chris!!! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.7
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Helga
Adorable! Animation team the best!
  • Recommended hotel
  • Friends
  • Beach holiday
  • July 2014
Good hotel for a pleasant stay. We were vacationing with friends, all were happy with the service, in Egypt was the first time, a very beautiful sea, unforgettable experience. The guys from the animation team is very energetic, thanks for the positive, a special thanks to Chris, also Soudany and Chicoo. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Michael
Fantastic hotel with all you could ask for!
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
We love this hotel come back year after year! We are always looked after and spoilt rotten the staff are fantastic special mention to Najjla, mr Rafick, mr Sheriff and Mohamed in the bar aswell as Chris and Amy in animation read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Sarah
3rd time back was not disapointed, love this place
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
This was our 3rd year back every year we add more people this year was 10 of us ranging from great grandmother to little ones aged 1 and 3 were all looked after like VIPs as usual especailly najjla mohamed in bar mr rafik!!! read hotel review
  • Room
    6.0

    Love the rooms miss them wen im home pure luxery

  • Gastronomy
    6.0

    Love the food yr after yr!!! Love the different choices of resturants

  • Service
    6.0

    As usual excellent treated like vips

  • Sport & Leisure
    6.0

    Lots to do for everyone of all ages

  • Hotel
    6.0

    This was our 3rd year back every year we add more people this year was 10 of us ranging from great grandmother to little ones aged 1 and 3 were all looked after like VIPs as usual especailly najjla mohamed in bar mr rafik!!!

  • Location
    6.0

    Everywhere within walkin distance even wiv disabled guests

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Oliver
Lovely animation in the world!
  • Recommended hotel
  • Families
  • Beach holiday
  • July 2014
i stay in this hotel 1 week with my wife and my cildern, i had so nice holidays in this beautyful place..... Servise is good, food is good too and we like animation tean so much, really nice people, specialy CHRIS - aqva gym , Chicco , Aimee, Soudany. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Clara
Nice hotel
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2014
We have recently returned from the hotel Sunrise Cryslal Bay and already want to go back! Many thanks to the team of animation, special thanks to CHRIS, also Amy and Chico, they made our stay brighter, a lot of impressions!!! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Petr
Best holidays, Chris the best
  • Recommended hotel
  • Friends
  • Beach holiday
  • July 2014
We are glad that we were in this hotel, we want to come again. Beautiful hotel, friendly staff. Feel comfortable. Did not have to get bored. Thank you animation team, a special thank you to Chris and Respect read hotel review
  • Room
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Mark
Amazing holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • June 2014
Had a fantastic holiday, food was lovely and all the staff were friendly. The animation team stood out the most, they all work so hard to make sure you enjoy your holiday. There so friendly and entertaining. A special thankyou to Chris, such nice and friendly guy and really made our holiday special! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Peter
First class holiday
  • Recommended hotel
  • Friends
  • Beach holiday
  • June 2014
Great holiday, rooms first class. Staff were great. Animation team of soudany, chriss, mercedes, ola Tanya chicco, aimee, meda & totty were great. Indian & med.restaurants where great. read hotel review
  • Room
    6.0

    First class, cleaned every day to a high standard. flat screen telly, good terrace. . air con very good.

  • Gastronomy
    6.0

    First class food. the indian & med restaurants were great with service second to none.

  • Service
    6.0

    The staff friendliness is first rate. they all speak first class english.

  • Sport & Leisure
    6.0

    Sun beds & parasols are plentifull. had some great games of French bowls with soudany, who looked after us as if we were old friends.

  • Hotel
    6.0

    Great holiday, rooms first class. Staff were great. Animation team of soudany, chriss, mercedes, ola Tanya chicco, aimee, meda & totty were great. Indian & med.restaurants where great.

  • Location
    6.0

    I would go back to this hotel again. The only down side is there are no reefs. There are plenty of shops just over the road as well as a large indoor shopping mall just a 10 min. walk away. The town centre is also just a 10 min. taxi ride away.

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Barbora
Many thanks for a lovely holidays in Crystal Bay
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2014
Many thanks for a lovely relaxing holiday in a beautiful hotel Sunrise Crystal Bay resort. A special thanks to animator Chris for his activities. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
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