Hotel Schweizerhof Bern(5 stars)

Bahnhofplatz 11 3001 Bern Switzerland Show map

Average rating

37 hotel reviews

    Rating by categories

  • Hotel in general
    5.9
  • Room
    5.9
  • Service
    5.8
  • Location
    5.9
  • Food and Drinks
    5.9
  • Sport & entertain
    5.7
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26 hotel reviews in Englishsorted by travel date
Gisela
A city hotel of the finest quality
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2013
Great city hotel in best location directly by the main station and the city center. Up to date furnishings with high-tech equipment but nevertheless elegant and a bit nostalgic flair. Very friendly staff, mostly local. Beautiful brasserie -restaurant in which the breakfast served at the table and nevertheless no wishes are unfulfilled, pleasant lounge and bar, very well visited. The standard room had an appealing size and the bathroom was really great conceived and designed. Specially formed tub, separate toilet, walk-in shower with seat and massive rain shower, partly. Indirect illumination - great! Wardrobe is rather small, is rather on ... short visits aligned. Nespresso -coffee, tea and soft drinks from the well-stocked mini bar free, alcoholic beverages and snacks will will be charged. Huge flat screen-tv, touch screen -telephone, electrically controlled blinds etc. Turndown -service. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Rita
A delight!
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2013
The Schweizerhof Bern excels without exception by an extremely courteous, polite, as well as warm team from. In the wonderful ambience you feel from the very first moment on very probably. Warm thanks to the entire team for a unforgettable stay. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Franziska
Luxury pus, 5 stars guaranteed!
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • December 2012
I was with my colleague for a weekend in Bern. The hotel is unique, the service and the ambience great! We will come again... :-) read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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TOMMY
Bombastic!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
The 6 children home left for indicated fraueli alone the peace and quiet to be able to enjoy. The location, vis a vis from the train station was not quite as at the zurich bahnhofstrasse, but very convenient for those traveling by train. Also by car already you are in front of the entrance and the vehicle from the doorman took over. We booked the spa break offer and had nice time to the size and all the amenities of the deluxe double room's to get used to. Everything is perfect, grand lit, the lighting, music, television, movie selection, isolation ... (you really don't hear no sound, neither from the next room, or from the street!), the cleanliness, bathroom with a large separate shower in dunkelgrauem granite, the nespresso machine with free coffee, the mini bar with all types of jus, mineral, beer. - everything in prices included in the price. The spa; beautiful! The massage; excellent! Jacuzzi with massage jets, steam room, sauna, showers (in all imaginable facets). The room-service, including raumplfege is impeccable, discreet and very friendly. As well as the ladies and gentlemen at the front desk. There is no 'perhaps' -a 'no' is almost unthinkable-they tried really all about the 'small' difference to demonstrate-and it succeeded hervorraagend -warm congratulations! read more
  • Room
    6.0

    Simple bombastic!... Also under hotel general already mentioned.

  • Gastronomy
    6.0

    We had dinner at the indian restaurants, barely 200 metres from the ch-hof. Was very good and for the location also relatively cheap. But we had a excellent Schweizerhof-breakfast, which is in turn left no wishes unfulfilled... Ah yes, i was at the typical ch spice called ', aromat' used to, which i gladly with a 4 minute egg 'combine' -was not available, but la chef de service left no peace until me one for me satisfactory solution had; seasoning salt, even glutamate from the geheimschrank the chef was conjured up...

  • Service
    6.0

    Excellent, as already described

  • Sport & Entertainment
    6.0

    Fitness centre in the spa area also available... The other amenities i under ' hotel general mentioned...

  • Hotel
    6.0

    The 6 children home left for indicated fraueli alone the peace and quiet to be able to enjoy. The location, vis a vis from the train station was not quite as at the zurich bahnhofstrasse, but very convenient for those traveling by train. Also by car already you are in front of the entrance and the vehicle from the doorman took over. We booked the spa break offer and had nice time to the size and all the amenities of the deluxe double room's to get used to. Everything is perfect, grand lit, the lighting, music, television, movie selection, isolation (you really don't hear no sound, neither from the next room, or from the street!) , the cleanliness, bathroom with a large separate shower in dunkelgrauem granite, the nespresso machine with free coffee, the mini bar with all types of jus, mineral, beer... - everything in prices included in the price. The spa; beautiful! The massage; excellent! Jacuzzi with massage jets, steam room, sauna, showers (in all imaginable facets). The room-service, including raumplfege is impeccable, discreet and very friendly. As well as the ladies and gentlemen at the front desk. There is no 'perhaps' -a 'no' is almost unthinkable-they tried really all about the 'small' difference to demonstrate-and it succeeded hervorraagend -warm congratulations!

  • Location
    6.0

    Location, as mentioned, in the direct vicinity of the hb Bern, directly in town, at the start the arcade and the bundesplatz. For shopping ideal, night life bärn -style (no comment.) , excursions to interlaken, jungfraujoch-bernese oberland is simply wonderful! For restaurants a wide selection but Joe's bistro (ch-hof) was absolutely world class. Go and enjoy!

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Ronald
Top class
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • November 2012
Very in good taste and luxuriös however not overloaded equipped. Despite location nearby train station very quiet. Spacious bathroom; mirror opposite toilet however disturbing. Food in jacks brasserie high quality and attractive presented, excellent wine service to be, as well as perfect service at of the lobby lounge bar. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.8
    Family friendliness
    3.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Maurizio
Customer service of the highest standard
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • October 2012
Very bereister businessman, and this for years, it is rarely happened, that the customer service in this high level will be experienced. It is a real pleasure staying here allowed to be. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Verena
Welcome -100% welcome
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • October 2012
The stay in the Hotel Schweizerhof took me to 100% convinced. A truly perfect location for business and pleasure. Comfort relaxation in the wellness area - small and beautiful! read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Christina
Luxury!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
This hotel has exceeded my expectations! The service from beginning to end was sensational, and many employees even come from the region and speak Bern-German, so you really in Bern feel welcome. The spa is very modern, but at the same time, beautifully designed. The spa area could be a bigger, since with more than 7 persons the premises too small will be. Very nice turkish and sauna, as well as pool with jacuzzi corner, as well as the shower experience -street. Subsequently, one can on waterbeds relaxation. Also the massage-treatments I can only recommend! The room is very spacious ... and has both a shower, as well as a bath tub. A hangeschriebene weather map waits after the couverture next to the bed, as well as a bottle of mineral water. The breakfast is located in 'Jack's brasserie '. Various breakfasts, however you will find no buffet, which you didn't miss anything, as the result of the breakfast option is available fulfilled all expectations with additional likeable service! The farewell is very accommodating and one is pleased, soon back in order and forget the everyday life. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Andreas
Perfection
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • September 2012
Great hotel at perfect, central location. Friendly Pfofessineller service. Worth every cent. Great kitchen, well-stocked wine list with fauren prices. Very nice spa area. In Bern always in the Schweizerhof! Look forward to the next time! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Achim
It is actually not better
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • August 2012
Congratulations to your employees, it doesn't... No it doesn't get any better! With kind regards. Achim PS: I am already looking forward to next times! Top! , top! , top! , top! , top! , top! , top! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Patrick
Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2012
Wonderful hotel in the heart of Bern. Small but fine spa area. Friendly staff. Large room with a large tv device and a large bathroom. Everything clean and tidy. Heavenly sky-Terace read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Herbert
An experience for the senses is the interior Finishes
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • July 2012
The furnishing as more than fabulous. The location is absolutely central. The breakfast from card to order we found not up-to-date anymore. We prefer the breakfast buffet. Here is the standard the South Tyrol. Apart from that we could this hotel, the food and the staff only give top marks. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Regula
We have ourselves all around felt really good - top class
  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • July 2012
Already on arrival you feel extremely comfortable; the staff are friendly and helpful, The interior clean, modern and well maintained; the rooms tastefully and contemporary Appointed; the rooftop, is a highlight. An address, which we only recommend can. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
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Ariane
Service
  • Recommended hotel
  • Friends
  • Translated
  • Business trip
  • June 2012
We were with the company in the Hotel Schweizerhof in Bern. Very very expensive. The three king from Bern. All the very best. Only for breakfast the professionalism after. Surly responses, no rolls very satisfactory, butter was missing. That is too late. For such a Etapliement not acceptable. If a night from 400.-Friday -2000.-costs! You can a professional service expect. Ariane ( Binningen ) read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Peter
The six star hotel in Bern
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • May 2012
The hotel has 5 stars... But actually 6 stars! Centrally located, quiet and excellent equipped premises, noticeable warm dealing with guests, felt very good... Kind regards of all the friendly staff, Peter read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Rita
Super nice
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2012
It has us super well fallen to the relaxation area in the sauna with three waterbeds way too small, what a great shame is. The room was beautiful large and had a wonderful bathroom. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Remo
Great, excellent, pleasant, everything is true!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • March 2012
A great weekend experience in the hotel Schweizerhof! Everything was great! Front desk, friendliness of the staff! Cleanliness the room! Wonderful spa area! We will definitely come again! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Kathrin
Great new year's Eve weekend
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2012
It was again a great weekend in the 5 * schweizerhof Bern. The check-in process was a pleasure first excellent, strong praise to the kitchen! As well as the service in the entire hotel, especially at the bar (a great team)! The rooms are very, very nice and especially clean. The hotel lies very centrally located... In the middle of the city... Everything is within walking distance... And the train station is right outside the door. We would gladly return, especially when the spa opened in the spring! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Markus & Yolanda
Excellent, excellent, great, better it is not.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2011
better it is not, it is absolutely nothing to complain about-but you can really in the highest tones. The food in the Brasserie was Jack's excellent, we have rarely seen such a lovely and tender piece of meat. The service from the staff at the hotel can only be praised, as well as the staff at the front desk. In this hotel simply everything was right. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Barbara
Attentive service in a pleasant atmosphere
  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • December 2011
Ideal hotel next to the train station location. Within a few steps to the numerous shops and the old town. Nice atmosphere, very friendly assisting, not 'noble'. The lobby with bar, where you have from six o'clock a breakfast, is ideal. The restaurant in the venerable dress is Jack's anytime again an experience. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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