Hotel in Hernals(2 stars)

Hernalser Hauptstraße 86 1170 Vienna View on map

Average rating

49 hotel reviews

    Rating by categories

  • Hotel in general
    3.5
  • Room
    3.9
  • Service
    3.9
  • Location
    4.6
  • Food and Drinks
    3.6
  • Sport & entertain
    4.0
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19 hotel reviews for undefined sorted by travel date
Elena
Good basic hotel in Vienna
  • Recommended hotel
  • Singles
  • City break
  • May 2013
I had a room with shared bathroom and toilet. To my surprise it was very clean, there always was soap. Hotel is very quiet, during my 4 days stay I never saw other people. There were no problems with toilets or shower. The location is perfect for observing the city, 10minutes by foot or 2 electric train stops to the metro station. At sundays everything is closed, was difficult to find place for breakfast. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.8
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    2.0
  • Location
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    3.0
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Martina
For a small wallet absolutely recommendable
  • Recommended hotel
  • Families
  • Translated
  • City break
  • March 2013
A very simple, but very cheap hotel. No animation or something like that. Breakfast for the price also okay. Good connection with the tram, 10 minutes to the city center. Bad was the bathroom: the hair dryer was only a dummy, the plaster crumbled here and there and really bad was the smell in the bathroom, the only with the window open bearable was. Altogether it was clean and the staff friendly. read hotel review
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    3.8
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    2.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Markus
Pure disaster
  • Hotel not recommended
  • Families
  • Translated
  • City break
  • November 2012
Less than a sun you can unfortunately not give, rooms dirty, breakfast unacceptable, perfect problemmanagement not available read hotel review
  • Room
    1.0

    Dirty, dirty, broken toilet door, scmutziges bathroom, shower curtain only 2 aufhängern, curtains holes,

  • Gastronomy
    0
  • Service
    1.0

    The reported defect in of the toilet door was sighted, but in 3 days not repaired, Staff can sit on the neighboring table and even eat. Room until 13 o'clock not cleaned.

  • Sport & Leisure
    0
  • Hotel
    1.0

    Less than a sun you can unfortunately not give, rooms dirty, breakfast unacceptable, perfect problemmanagement not available

  • Location
    3.0

    Proximity to public transport given, loud environment, long distances to the car park

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David
For people with little expectations absolutely good
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • October 2012
Of the cleanliness i would the grade 4 rating. Definitely there are modern and clean hotel. But it was still in a bearable framework. The hotel goes over 3 floors, has a breakfast room and of course a front desk, in our case always very friendly was. read hotel review
  • Room
    5.0

    The room was definitely big and spacious. Too few space here in absolutely no way. In terms of the facilities it was rather sparse. A tiny tv from the 80 or 90 at the 3 transmitters ran.

  • Gastronomy
    2.0

    There is a breakfast room. The food there didn't appeal to me too much. The scheibenwurst and the viennese sausages were tasted rather poor.

  • Service
    3.0

    Friendliness of the staff was very good. The cleaning of the rooms with the note 4 to judge, there they mopped but the dirt on the floor so is fixed, that he not so easy leaves. But everything was still as a part of.

  • Sport & Leisure
    0

    No leisure time activities. What sport, animation or so concerned was nothing like the approach available.

  • Hotel
    5.0

    Of the cleanliness i would the grade 4 rating. Definitely there are modern and clean hotel. But it was still in a bearable framework. The hotel goes over 3 floors, has a breakfast room and of course a front desk, in our case always very friendly was.

  • Location
    4.0

    Distance to the next S-Bahn about 2 minutes walk. In the centre of vienna or prater about 20 minutes drive.

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Carina
For this price, absolutely okay.
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • September 2012
The hotel is for this price completely sufficiently. You could not a 5 star hotel expect. The rooms were rather large and clean. Free wi-fi area with armchairs furnished. read hotel review
  • Room
    4.0

    Rooms are very spacious and sufficiently furnished. The bathroom is rather small, but you can also live.

  • Gastronomy
    5.0

    Over the breakfast one could not deplore really. There were rolls, cereal, cereals, cakes and sweeter bread, as well as all meats and jam etc.

  • Service
    4.0

    The staff was very helpful. The rooms were cleaned daily and fresh towels there were every 2 days.

  • Sport & Leisure
    0
  • Hotel
    4.0

    The hotel is for this price completely sufficiently. You could not a 5 star hotel expect. The rooms were rather large and clean. Free wi-fi area with armchairs furnished.

  • Location
    5.0

    Up to the next S-Bahn station are approximately 2 minutes away on foot and one is within a very short time in the center. The s-trains during the day about every 4 minutes. At night about every quarter of an hour.

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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Uli
Also the unbeatable price - never again archived
  • Hotel not recommended
  • Friends
  • Translated
  • City break
  • May 2012
Shared bathroom was very dirty, absolutely unhygienic, all furniture shortly before the collapse, no matter wether closet or window! Had the trick the complete gasp in the hand, TV broken-complained- ehbloß 1 program - as an answer get! Very unfriendly. read hotel review
  • Room
    1.8
    Size of the bathroom
    1.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    3.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    1.0
  • Service
    2.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
  • Sport & Leisure
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.0
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
  • Location
    2.5
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    1.0
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Matthias
Price okay, but sparsely furnished archived
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • May 2012
If we only wanted to sleep it is really reasonable. Conveniently located (for public transport ). TV only had 3 program and with disturbances. Decor rather sparse. read hotel review
  • Room
    2.5
    Size of the bathroom
    2.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
Close
Elli
Youth hostel with Komandoton archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • May 2012
Totally run down hotel. ' extra- coast' is as a reminder and warning everywhere to read, the guest is exclusively in the peremptory tone informed. Staff very unfriendly. Breakfast awful read hotel review
  • Room
    2.3
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    6.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Leisure
    0
  • Hotel
    1.0
    Family friendliness
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    1.0
  • Location
    4.8
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
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Michaela
Dirty and unfriendly staff archived
  • Hotel not recommended
  • Friends
  • Translated
  • City break
  • March 2012
The rooms are old, worn out and very dirty. In the shower there were still hairs from the predecessor. The staff are by far the rudest, which I ever experienced. If one really only for sleeping is okay, however I would definitely not recommend. As it's located at the main street is, you can't with the window sleep. read hotel review
  • Room
    2.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    4.0
  • Gastronomy
    0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Leisure
    0
  • Hotel
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
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Günter
For this price perfect! archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2012
Were only for one night. Price 20 euros,- per person including breakfast. And located in the heart of Vienna. Rühges room window in the backyard was. For a short break immediately again. 2 star and even a TV the room. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
Close
Stefan
Hotel for the school groups archived
  • Hotel not recommended
  • Friends
  • Translated
  • City break
  • July 2011
The hotel is outside the centre of Vienna. You could walk there by tram and train in 30 minutes. The rooms were large, but unfortunately not cleaned. Even the complains did nothing. We had to clean our bathroom itself. The staff was unfriendly. It was my daughter at the graduation trip there. Nearby there are a Greek. read hotel review
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Friendliness and helpfulness
    1.0
  • Hotel
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    1.0
  • Location
    3.7
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    5.0
Close
Andreas
Not once again archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • May 2011
Rooms are very clairaudient. There is no elevator and you are forced on your bags and then also still up and down the stairs to the trains. There is no plug in the bathroom which with legislation be excused. We on our many visits never returned experienced. You have the luck to get a hotel's own parking lot, very good. If not, it may be that you need to be several hundred meters from the hotel parking. read hotel review
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.7
    Competence (handling complaints)
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    3.7
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    4.3
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
Close
Herbert
For a short get away to Vienna completely Okay archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2011
For the price (we paid 214.76 euros for four nights-16 May 2011 19 May 2011) fully in order. Staff was friendly; the breakfast buffet is not very wide, but it is all at least one sort since (cheese, sausage, even mares, small cakes, coffee, tea, milk, juice-quite watery). Annoying is the noise at night (other guests, noisy, the Ladetätigkeiten in the courtyard from 6:00 o'clock till about 7:00, parking lot traffic in the courtyard). As we were out all day, no problem. Helpful was the shopping center at the Elterl single-station. Particularly to be recommended: the ice ... cream parlor on the Alser belt, two tram stops Ri. Centre Good traffic connections. Caution is required (nowhere/ 'brooding' young people at the Elterl single-station, individuals: from dark it is best to take a taxi to the hotel entrance to!) To sum it up:is okay, for the price, you just have to make a few drawbacks! read hotel review
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    3.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    4.8
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Oliver
More like a hostel than a hotel archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • May 2011
The hotel is conveniently located, with the 'super 43' is one in ten minutes in the city. That was it for the positive. The reception at the hotel was rude and annoyed the staff worked altogether. The maze of hallways with suitcases is very strenuous. The room was very noisy and quite small. In the morning punctually around six o'clock the merchandise delivery takes place in the neighboring food discounter-very noisy. The breakfast was unlovingly and monotonous and the 'coffee' a disaster. read hotel review
  • Room
    1.5
    Size of the bathroom
    1.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    2.0
  • Gastronomy
    1.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    1.0
  • Service
    1.8
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    1.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
Close
Karin
Never again archived
  • Hotel not recommended
  • Friends
  • Translated
  • City break
  • May 2011
solid staff unfriendly, unhelpful, incompetent and even rude! dirty, and huge, cold hotel without any feeling character unfriendly, not cooperative and impolite staff dirty unwelcoming Hotel-surely not to recommend! read hotel review
  • Room
    2.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    3.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Leisure
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
Close
Doro
Conveniently located archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2010
From there you can get away with public transport. A bit more cleaning would have not been bad. The location and the price you can book it for a short stay quiet. The against has definitely had better times read hotel review
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Hotel
    2.7
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
  • Location
    3.7
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    6.0
Close
Ulli
Price/performance ratio are okay archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2010
Simple front desk, but nice and friendly at the check-in we were without Login even though, everything worked out very well. Rooms were clean and normally furnished. The ways in the hotel, the front desk and breakfast room are sometimes very far and over stairs. Also at the breakfast, everyone could find something and you feel, that guests of all nationalities there. There are eight garage parking spaces available, but if they are occupied, it is a matter of luck to get into the car park nearby. Shopping and restaurants in the immediate vicinity. We took the tram (80m) in ... ten minutes in the centre former. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
Close
Marina & Anton
Further Recommendable archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2010
If you are staying for couple of days in this hotel and only for sleeping, it is perfectly adequate. As far as service... Well, it is nothing special, but it was enough to satisfy. Next to the hotel are grocery stores. The city center is either on foot (is however far) or by tram or S-Bahn. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    4.7
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Gert
Never again, service was a catastrophe! archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • September 2009
The hotel is owned by a family in the Czech Republic. According to the Czech Republic and the staff spoke hardly any German. The rooms were cleaned in five days, not the bathroom and toilet. The beds were made only because of our complaint. read hotel review
  • Room
    2.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    2.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Leisure
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.5
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    1.0
  • Location
    3.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    2.0
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