Hotel The Westin Excelsior(5 stars)

Piazza Ognissanti 3 Show map
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Average rating

5.6/6

5 hotel reviews

    Rating by categories

  • Hotel in general
    5.5
  • Room
    5.7
  • Service
    5.6
  • Location
    5.7
  • Food and Drinks
    5.7
  • Sport & entertain
    0.0
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3 hotel reviews in Englishsorted by travel date
Claus
Satisfied in Florence

  • 5.0 / 6

  • Recommended hotel
  • Friends
  • Translated
  • City break
  • December 2012
We were with the offered hotel fully satisfied. Very friendly staff. Pleasant atmosphere. Good breakfast. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Holger
Stylish Italian hotel

  • 5.8 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2012
If you want a classic and stylish real Italian hotel looking for, is right at home here. We felt very much at ease and will gladly come again. The Hipotelpersonal was very accommodating. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
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Heinz Peter
Florence and luxury hotel

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2012
The standard luxury in Florence. The hotel is very centrally located and yet quiet. The priority simply. Valet parking necessary. Due to the central location can Florence very good on foot conquer. Unique Facilities. The breakfast room is a class for itself. Also the buffet Everything very clean and friendly staff. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
show less