Hotel Hyatt Regency(5 stars)

Kennedy-Ufer 2a 50679 Köln Show map

Average rating

164 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.4
  • Service
    5.5
  • Location
    5.3
  • Food and Drinks
    5.4
  • Sport & entertain
    4.8
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110 hotel reviews in Englishsorted by travel date
Horst
Excellent hotel with small flaws
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Other stay
  • March 2013
Big hotel, 6 floors high, modern decor, in very good condition, everything is spotlessly clean. Alone already the lobby is really refined decor: spacious, with plants and a fountain. There are several spacious elevators, all courses to the rooms are equipped with high-quality carpeted floors. The types of people are international from all over the world, between 20 and 80 years everything was represented. Breakfast is included in the room price. read more
  • Room
    5.0

    The rooms may be first and foremost by the very pleasant size and tasteful furnishings. There is really nothing: large double bed, a walk-in wardrobe, desk, comfortable armchairs, various light sources, minibar, telephone, large flatscreen tv with cable and so on. The rooms are excellent soundproofed: you really don't hear as good as nothing. Unfortunately the windows not open and the room temperature only the air conditioning rules, but it is very good and it was quiet. Unfortunately the mattress was in the very spacious double bed not in the best condition anymore: there had clearly visible and also noticably a roll formed, however you could still comfortable enough lie on it. The bathroom was very spacious and with a shower, bath and toilet. The mountings did spotless, there were plenty of towels and the lighting was excellent. The bathroom was was spotlessly clean, but the interior was getting quite old and felt a bit 'tired'. The radiators had the edges partly recognized rust.

  • Gastronomy
    6.0

    The main restaurant is directly above of the lobby, behind large panorama windows slide open, whereby you a very nice view of the Rhein, the cathedral and the old town district of cologne,. The quality of the food and drinks is excellent, the prices are however also very high. The breakfast is very plentiful. The service is spotless, everything is very clean. There is a very nice atmosphere, as well as in the entire house.

  • Service
    6.0

    Excellent! The staff is friendly, helpful and all speak english. The cleaning of the rooms is excellent, everything was clean, and not only the towels, but also the complete bed linen were changed daily.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    Big hotel, 6 floors high, modern decor, in very good condition, everything is spotlessly clean. Alone already the lobby is really refined decor: spacious, with plants and a fountain. There are several spacious elevators, all courses to the rooms are equipped with high-quality carpeted floors. The types of people are international from all over the world, between 20 and 80 years everything was represented. Breakfast is included in the room price.

  • Location
    5.0

    The hotel is located in a very quiet area right on the rhine river, where there is no direct traffic more, next to the hohenzollern bridge. Until to the train station Köln-deutz, where it in the immediate area lots of pubs and good restaurants there, it was approximately 500 meters. In about 10 minutes you are on the other side (of the hohenzollernbrücke), where one then in the middle in the heart of Köln is.

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Karl - Heinz
Great location with small faults
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • February 2013
Would again at any time in Hyatt Regency go. Our room on the 4 floor with a view of the Rhein was clean, but unfortunately with small faults in the bathroom. A towel rack in the bathroom was canceled, the telephone had no function and the toilet brush is in every train station toilets clean. Staff very pleasant! The sauna area very pleasant, unfortunately were only some guests with clothing in the sauna, here you should clear rule set up. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Christian
Nice hotel - chaos at breakfast
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2013
A beautiful city hotel, directly at the Rhein situated on deutz bridge side. The hohenzollernbrücke one is in good 5 minutes on foot am dom / main station/ old town Led to the devaluation the breakfast at the sunday morning at 10 o'clock (breakfast was until 11) there was a line. We have 15 minutes to the allocation of a table waiting. Since we had us on the breakfast with a view of the Rhein -finally we had a room to the inner courtyard. Finally, then for about 30 persons a breakfast in the bar on the ground floor - ... view of the tiefgaragenausfahrt -serves. The two service staff were very hard, came however not to. More than a hot and cold drink was not included and the buffet also limited. The whole leads to the devaluation of our stay of school grade 'one minus' on 'satisfactory'. The check out was very fast and professional, because of also a line since i have no criticism there left. Would be stay previously with a travel agent to half of tagespreises (but still far beyond 100 Euro) been, would be it the price not worth. So it was in the score still okay. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Wolfgang
Excellent hotel with 'soul'
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2013
Great location, nice renovated topzimmer, topservice-completely a place for feeling good, naturally his price has. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Nicola
Elevated standard on Rhein
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
Very nicely located hotel with a view of Rhein and the cathedral. We were very satisfied with the hotel, only the breakfast complimented definitely not a 5 star hotel. sparkling wine we got first on demand, tischabfall was missing, are little things, but should not forget. Come but nevertheless gladly again. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    3.0
    Overall condition of the pool area
    3.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Martina
Best view of the cathedral
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
Wonderful hotel in a great location with an outstanding good breakfast! Deutz train station is within walking distance (recommendable is the tavern in the train station for a cosy cologne), city centre also on foot over the bridge reached immediately. Walks along the Rhein from the door of the hotel to be recommended. Rooms are quiet and everything is very well maintained. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Anja
A dream
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • City break
  • December 2012
A great hotel! Really recommendable. But the spa area a relaxation room. If children a bit noisy in the pool playing there was no withdrawal opportunity! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Petra
New year's eve in the Hyatt
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
New year's eve there. Just a wonderful experience as there was a great fireworks in the direction old town can be seen. Even if it is a proud price is for an overnight stay, worth it nevertheless read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Jonas
Once Hyatt in Köln, always Hyatt in the Köln!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2012
Good location, friendly waiters, nice design, beautiful rooms. I can recommend the hotel to everyone. Simply top! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Matthias
Excellent hotel with view on the rhine!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • December 2012
A few minutes walk from the main station and cathedral, attentive staff, very extensive breakfast buffet (the best we have ever had in a 5 star hotel tried) and great view on the Rhein. In short: can only be recommended! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Alexander
Never again
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • December 2012
I was already in many hotels this category. I have to say it was the worst i have ever experienced. Sorry all other hotel residents. But if you stay here writes it is the best hotel the was never in other hotels as the Esplanade for example. Our room was dirty, tea was missing, the bathroom dirty, lamp and glass broken. Service bad, except for breakfast. Sorry Hyatt, as some be improved. And in the food i very demanding. Through the separate refrigerator for the sausage tasted the whole sausage the same. read more
  • Room
    4.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    3.0
  • Location
    4.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    3.0
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Lisa
Great hotel! Can only be recommended!
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
A very nice and tidy hotel, with friendly staff and very nice, large rooms, which I absolutely recommend can. Only lack is unfortunately somewhat too small wellness area. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Michael
Great!
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • October 2012
Very good hotel with fantastic views of the cathedral and the Rhein. The staff operates exceptionally professional. We were thrilled. Already on the way there we were and our car the best welcome. It took no further words... Excellent fahrzeughandling throughout the stay... Check in excellent, all reservation-wishes in our opinion were once again and then to 100% satisfied. That applied also to the further stay, including check out, demand for defects and very good and short explanation of the bill. Definitely the regency club. Here we have us especially felt comfortable. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Sandra
Great hotel in great location
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • October 2012
Hotel in absolute great location mT magnificent view on cathedral, Rhein and banks of the river rhine. Very recommendable. Quick on foot on the main shopping street, with the train station, in the museums, with the opera. We were very satisfied. Great room with good beds and a large bathroom. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Ferdinand
Great hotel for city breaks.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • October 2012
Great hotel, however the bed had only a doppelmatratze and no individual and a large ceiling. In turn in bed was the other in the open. On a good night's sleep was not to think. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Stefan
Bottle of page, but apart from that everything great
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • September 2012
'unfortunately' is this hotel to the wrong rhine side, but an advantage: you can room book, the evenings a great view on cathedral and old town allow. You should in my opinion in any case make. The service is here, as in all German hyatts, very good. I have nothing to fault had. Unfortunately is only, that it now only a restaurant there, the fine restaurant was certainly be money who. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Thomas
Excellent location, nice hotel, excellent service
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2012
The location, the location, the location... Time, directly at the Rhein with a view of the cathedral. 5 minute walk over the bridge and you're on the domplatte to the main train station. The employees are exceptionally friendly, willing to help and courteous. The hotel offers everything you from a five star hotel wishes, we would gladly come again! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.3
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Michael
The Cologne Hyatt makes lot of fun
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • September 2012
The renovation the Cologne Hyatt good done. The rooms are now to a high standard and the beds are fantastic. You should a room with view on the Rhine allow because in the morning with a view of the Cologne cathedral to wake up was a bit... Breakfast is excellent and the service on a high level. Me has particularly the very attentive front desk impressed... read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Martina
Totally satisfied!
  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • August 2012
The Hyatt Regency is really recommendable! Not only the rooms, but also the hotel itself enjoy a very modern and harmonious decor! The staff are very accommodating and there are both in the hotel, as well as outside many possibilities for recreation. With a repeated stay in Köln is the Hyatt Regency on our list in the upper level! read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    6.0
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Oliver
Really good.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2012
Very nice hotel in excellent location with a view of old town, cathedral and the Rhein. Short walk across the hohenzollernbrücke bridge and you are there right by the cathedral. Only negatives are 1. by the pool there are exactly 8 beach chairs (for a hotel of this size a little little.) And 2. in the shower (in the room) there is only a filament shower head no handheld showers. These two minikritikpunkte me certainly not discourage my next visit in Köln again in Hyatt to spend. read more
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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