Hotel Grand Mirage Resort & Thalasso Bali(4 stars)

Jl. Pratama 74 Tanjung Benoa, 80363 Nusa Dua, Bali - Indonesia View on map

Average rating

164 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.3
  • Service
    5.1
  • Location
    4.9
  • Food and Drinks
    5.1
  • Sport & entertain
    4.4
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42 hotel reviews for undefinedsorted by travel date
Jörg
Trip to paradise in comfort and style
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2013
Very beautiful area with good possibilities for shopping in the more immediate vicinity. Right across from the hotel are the street many shops and restaurants, it makes fun in the twilight simply there to stroll and the many straßenläden to visit. Massages and spa are offered. The hotel itself is spacious and open. The rooms are spacious with balcony, air conditioning and safe. Mention it is with all inclusive that the minibar was inclusive. Always water, Fanta, Cola beer and chips in the room. With universe inclusive also the atmosphere, you can per day 2 pieces laundry washed, in the ... morning the laundrybag on the bed, in the evening fresh shirts. Ironed ☺ save space in your suitcase if you vorherv know. Service was great, friendly and gästebezogen. Our transfer was on the departure day until 7:20 p. m., check out normal around 12. could after demand without extra charge up to 18 hours extend, had the last day as day use. The food is magnificent. There is the Grand Café where all meals in buffet form to be offered. To the jukung grill as à la carte. There you can quality meals in very good quality menu. The best was lachscarpacio as a starter and tenderloins as main course. A fillet of beef as you here only rarely gets. I was thrilled. Then the chinese chopstick restaurant, here we could choose a la carte. Here you will find chinese domestic fare, also for german a new experience (no comparison to our chinese around the corner). La cascade features italian fare a la carte. The beach is exclusive, since a landscaped meadows directly at the beautiful sand beach becomes. Clean, comfortable lounge chairs with soft cushions and small table. Service on the beach, waiters serve drinks and food directly to the beach chairs. The distances between the umbrellas were larger than we the mediterranean were used. The pool was average size, but well designed. To mention is the pool bar, here one could from the water drinks orders and in the pool beverage. Unfortunately was by the high temperatures (33 degrees during the day, 28 at night) the pool no refreshment. Animation gave it, but only very decent advertised and barely disturbing. Water polo or similar in the morning, football or Volleyball on the beach in the afternoon. Since we activities not like it was perfect. You can at the beach along walk for miles, at low tide there is so much to see. Starfish, sea urchins and corals. There was a promenade from tanjung benoa to Nusa Dua leads. Flying dealers and bars will provide for change in the stroll. Wireless was in the hotel and on the beach free available, unfortunately somewhat small bandwidth. In the business center there are several computers with printer, scanner, webcam and usb/ kartenslots. Guest structure mostly couples/young families. German less than 10%, which we thought was very pleasant ☺ many australians, otherwise asian (chinese, japanese, taiwanese) and also americans. Virtually no russians. Activities have change to the day. There is lots to see. Duty is a day trip in kübelwagen (over the hotel or resiseanbieter ) inland to rice and in the jungle. At least a large temple you should visit. It is the best with the guide (book) and map to orient yourself and then a driver rent, costs for 10 hours 60 Euro. Definitely ubud, goa gajah and the monkeys forest. Through the opportunities much visit if no crowds in buses move in. The driver does not know the times if is not much going on, if he planänderungen proposes take this on. The balinesen show your island, especially tourists who gladly individually explore the area. The grand Mirage fully recommend, cleanliness, quality and service as we rarely had. It's worth it a room with a sea view to book, we had a superior suite with garden view. Also nice, but the view of the sea and the front part of the hotel is grandios. We had wonderful honeymoon! read hotel review
  • Room
    6.0

    Room as on the website, standardzimmerkategorie is superior suite. Water digesters and foehn are present. Tv with a german channel, deutsche welle. Bathroom with a shower and a tub.

  • Gastronomy
    6.0

    4 restaurants, very good quality and for us good. Tips are not necessary, is in the gastronomy legally included. Is not expected.

  • Service
    6.0

    English were no problem, 2 times daily fresh towels. Room service appreciated a tip. (10000 usually per day, about 70 cents) Doctor in the hotel, practice of 9a 22 hours daily.

  • Sport & Leisure
    5.0

    On the beach jetski, banana boat, parasailing, speed boat, canoe... Beach chairs was great. Kids club from 10 to 17 hours

  • Hotel
    6.0

    Very beautiful area with good possibilities for shopping in the more immediate vicinity. Right across from the hotel are the street many shops and restaurants, it makes fun in the twilight simply there to stroll and the many straßenläden to visit. Massages and spa are offered. The hotel itself is spacious and open. The rooms are spacious with balcony, air conditioning and safe. Mention it is with all inclusive that the minibar was inclusive. Always water, Fanta, Cola beer and chips in the room. With universe inclusive also the atmosphere, you can per day 2 pieces laundry washed, in the morning the laundrybag on the bed, in the evening fresh shirts. Ironed ☺ save space in your suitcase if you vorherv know. Service was great, friendly and gästebezogen. Our transfer was on the departure day until 7:20 p. m., check out normal around 12. could after demand without extra charge up to 18 hours extend, had the last day as day use. The food is magnificent. There is the Grand Café where all meals in buffet form to be offered. To the jukung grill as à la carte. There you can quality meals in very good quality menu. The best was lachscarpacio as a starter and tenderloins as main course. A fillet of beef as you here only rarely gets... I was thrilled. Then the chinese chopstick restaurant, here we could choose a la carte. Here you will find chinese domestic fare, also for german a new experience (no comparison to our chinese around the corner). La cascade features italian fare a la carte. The beach is exclusive, since a landscaped meadows directly at the beautiful sand beach becomes. Clean, comfortable lounge chairs with soft cushions and small table. Service on the beach, waiters serve drinks and food directly to the beach chairs. The distances between the umbrellas were larger than we the mediterranean were used. The pool was average size, but well designed. To mention is the pool bar, here one could from the water drinks orders and in the pool beverage. Unfortunately was by the high temperatures (33 degrees during the day, 28 at night) the pool no refreshment. Animation gave it, but only very decent advertised and barely disturbing. Water polo or similar in the morning, football or Volleyball on the beach in the afternoon. Since we activities not like it was perfect. You can at the beach along walk for miles, at low tide there is so much to see. Starfish, sea urchins and corals. There was a promenade from tanjung benoa to Nusa Dua leads. Flying dealers and bars will provide for change in the stroll. Wireless was in the hotel and on the beach free available, unfortunately somewhat small bandwidth. In the business center there are several computers with printer, scanner, webcam and usb/ kartenslots. Guest structure mostly couples/young families. German less than 10%, which we thought was very pleasant ☺ many australians, otherwise asian (chinese, japanese, taiwanese) and also americans. Virtually no russians. Activities have change to the day. There is lots to see. Duty is a day trip in kübelwagen (over the hotel or resiseanbieter ) inland to rice and in the jungle. At least a large temple you should visit. It is the best with the guide (book) and map to orient yourself and then a driver rent, costs for 10 hours 60 Euro. Definitely ubud, goa gajah and the monkeys forest. Through the opportunities much visit if no crowds in buses move in. The driver does not know the times if is not much going on, if he planänderungen proposes take this on. The balinesen show your island, especially tourists who gladly individually explore the area. The grand Mirage fully recommend, cleanliness, quality and service as we rarely had. It's worth it a room with a sea view to book, we had a superior suite with garden view. Also nice, but the view of the sea and the front part of the hotel is grandios. We had wonderful honeymoon!

  • Location
    5.0

    Quiet but with good eonkaufsmöglichkeiten

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Laurent
Fantastic relaxing stay in Bali
  • Recommended hotel
  • Couples
  • Beach holiday
  • December 2012
To celebrate the New Year Eve, we decided to book an inclusive stay in Bali at Grand Mirage Resort. This was really an outstanding stay: food quality was very good, staff was really helpful and friendly. Room were huge with a nice private balcony. We would love to go back to this perfect place. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Sandra
Wonderful, quiet hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
Very nice hotel had only night and breakfast booked. Food outside is possible and even considerably cheaper as in the hotel. 20€ for 2 people for food and 2 drinks. Beach has some seaweeds due to low tide and high tide. Baden is to evenings at 17 o'clock possible. Staff really makes an effort in other words but no only word of German. Hotel is clean and tidy always. At the beach are always loungers free and is only 50 meters away from pool. Towels are very soft and comfortable. The free bus to the Bali Collection Center was super. ... I would book this hotel again. Only drawback: in the hotel eating and drinking is very expensive, however opposite there is the coco mart and there you can with food supply. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Jens
Wonderful vacation in a very good hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
It is really a very good hotel eat there there is something for everyone especially the staff's hospitality is class we have wasn't so experienced like here can recommend the hotel for 100% read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.5
    Quality of the beach
    3.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Simone
Pampering hotel
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • August 2012
Had altogether a nice holiday. Have much on our trips and seen. In the hotel we felt really good. Unfortunately it is on Bali not as cheap as a few years ago. And we were glad, that we booked all inclusive had! read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.7
    Overall condition of the pool area
    3.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Axel
A dream
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2012
A dreamy hotel for couples and families with small children. You met a lot of couple in their honeymoon and the hotel is eminently set up and endowed the couple also. Only who evenings Wants to party, should prepare yourself for a piece of to drive. As all inclusive guest is it really carefree, even the purchase of food to the room is included. The guest manager see a anytime again, speak one with name and remember on previous conversation, as you the only guest. For everyone the hotel is not small. But through a pleasant complicated, open building with ... a large complex and beach never comes the feeling from crowds on. A small piece Paradise-) read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Karl-Heinz
It was very nice
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
We had a very nice holiday. The staff were very friendly and the service is largely written. The excursions were very good, travel guide super and Bali is altogether fantastic. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Thomas
Wellnesshotel with all inclusive catering
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
Large hotel area with a great spa area of a german manager run. The hotel complex offers variation from the water lily pond, nice pool with swimup bar, to the beach. Here to run however very many beach dealers past-annoying wergen. We loved the property secluded and the 40 meters to the beach and then again to lying chairs in the hotel back. We had booked all inclusive and several restaurants to choose from, all delicious. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Nadine
The best vacation we have ever had... Come back archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2012
We felt very good. The greatest vacation we have ever had. Large radix complement at all of the staff. All were very friendly and accommodating. Even without tip! Excursions you could many undertake, all of which very worth seeing were. We enjoyed the most, not with massive buses drove around is, but you are in small groups of a maximum of 5a 7 persons on the way is and the driver and tour operator gladly in wishes and questions. Rooms were always clean and big enough and with all conceivable equipped ( safe, flatscreen tv, kettle for coffee and tea ..., mini bar-is daily filled up.) Food was always super and diverse, since every evening another topic gave (mexican, balinese, chinese.) You could also very beautifully at the beach restaurant food (À la carte), whether midday or evening with feet in the sand-) or the shows with buffet in the theater visit. Furthermore is also the Italian in the hotel recommendable. Also would be very commendable, that as all inclusive guest many coupons from the hotel on arrival for water sports for (jet ski, speed boat, banana boat and a coupon for glass bottom boat tour with a visit to the turtle farm) this alleged farm, was in our eyes however total animal cruelty! 1000 people come there and naturally want photos with the turtles make, so the constantly back and forth nudged, born so that also everyone a photo has. Also the other animals were only for fotozwecke and it was really horrible the animals to see! ( animals from a shoulder on the next. ) The you should really abolish and prohibit! I would never again go there. And the weather was at the time just perfect-) Our summary: definitely again to the grand mirage, we liked it in any case mega good read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
Close
Miriam
Beautiful but too big... archived
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • March 2012
The Grand mirage on Bali a beautiful hotel in a great beach vacation can spend. It is very big and so a bit too loud, too crowded and busy... But this is in a house with so many beds also expect. Close proximity to beach and the beautiful pool area assure the last doubter. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Sandra & Paul
Fantastic vacation archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2011
Actually, we were in the rainy season, but dreamlike weather had. Very beautiful hotel, clean and tidy. The in any case. Would in any case again there! We had by all hotels (we saw) the cleanest beach. This was cleaned daily. The sport activities at the beach didn't bother us. And even the locals vendors at the beach were very friendly and in no way pushy ☺ the food in the hotel is very good and it is worthwhile at special theme evenings to eat out. The food outside we also booked without problems. For excursions into town you should ... be in the tour operator inform, as it is on the safest is. In couple words it was simply great for relaxing ☺ read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
Close
Sabine
A dream hotel? A good hotel that is true archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2011
The hotel staff is endeavored always friendly and helpful to be. The rooms are very clean, unfortunately somewhat worn. read hotel review
  • Room
    5.0

    Very large rooms, the furniture was a bit worn. The tv only had one German program. Kettle and coffee tea or water were always refilled. The safe was unfortunately lose in the closet.

  • Gastronomy
    5.0

    Very delicious, even if a bit expensive. In front of the hotel there are great restaurants.

  • Service
    5.0

    In the hotel to 95% English spoken, everyone was helpful and always friendly. Laundry service is perfect. Wishes or complaints was immediately cared for.

  • Sport & Leisure
    3.0

    We have on vacation not received. The pool is unfortunately not so great. At night you can not see more.

  • Hotel
    5.0

    The hotel staff is endeavored always friendly and helpful to be. The rooms are very clean, unfortunately somewhat worn.

  • Location
    4.0

    Hotel is super nice at the beach. The options for shopping in front of the hotel are adequate. Unfortunately is at the beach look at the water sports (as described in the Catalogue) a bit noisy. The planes in the 5 minutes tact landing are disturb much more.

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Jonny
Paradise has a name-grand Mirage archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2011
Very good and clean hotel with very dedicated people, the guests a wonderful vacation with much attention to detail the cause. We spent our silver wedding and we felt like in paradise. The only negative on Bali the porters were at the airport (respect are already active in the customs area) read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Mario
Beautiful archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2011
Our Bali holiday we booked over meiers weltreisen and flights with dertour. We had booked all inclusive and got when we arrived at the hotel at quest manager is very many coupon some in two copies for all water sports, a trip on a turtle island and US Dollar 140 per person Spa. The atmosphere was also all inclusive the hotel is really nice and highly recommendable. We had a deluxe ocean view room. The rooms are very spacious and well equipped. All restaurants and buffet in the hotel, as well as in the neighbor hotel, we also used. Outside ... of the hotel we were a couple of times the food was very good and delicious. The theme often visited there we could eat and enjoy a Balinese evening. All the excursions we booked through the onsite travel agents. In the hotel you can get with English and Russian communicate well German hardly. The only negative was the a great holiday too soon went. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Hergen
Always a good choice! archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2011
We were after four years second time in this hotel. Noticeable is, that it's became and that the guest structure has changed. Earlier stayed here too many Asians (Japan and Korea), is now in the former CIS States strongly represented. The hotel stands under German Line (Ralph Luthe), the here everything very good in hand. The all inclusive-food need no choice RIU to hide. On the contrary: the food in the A-la-carte restaurants ( especially la Cascada) leaves no choice Desires open! On still a very high standard is the supply of drinks with Alkohololika and cocktails of all kinds. ... However there were different than four years ago no choice especially of high quality Cognacs or whiskeys more on all inclusive Something like the ' Cools Leasure ' with play station, pool, Karaoke and table tennis (all inclusive) we have so far only seen there and helped us with the 'fun' our offspring but very relieved. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Robert
Dirty, loud, overpriced, life dangerous = desaster archived
  • Hotel not recommended
  • Couples
  • Beach holiday
  • July 2011
Nice optical appearance in the lobby, friendly and helpful staff, bad knowledge of any language, even English. Corridors to the rooms entirely covered with a world wide hair selection. Cleaning stuff is not cleaning but distributing the mess. The hotel is located in the starting area of the airport. Starting planes fly over the non-isolated hotel 24/7. We had breakfast and were disappointed. Plenty of warm & greasy stuff. Allergies towards gluten or lactos is unknown to almost the complete staff. The swimmers zone at the beach is crossed by an almost invisible long and thick pipeline where you could ... easily break or cut whatever. The swimmers' zone is also used as a katamaran and motorboat anchoring place. That is life endangering! We booked breakfast only and got a dinner voucher as little compensation. Happy that we did not need to pay the higher European price level. Cuisine is nothing special. Expensive drinks, bad value for money. We are 29 & 37 years old, only demanding eating, sleeping & swimming. We feel completely fooled. Booked via Meier's Weltreisen. read hotel review
  • Room
    2.0

    loud, nice view (sea), bed comfortable. Due to the air traffic noise difficult to sleep. Cleanliness could be improved.

  • Gastronomy
    1.0

    Greasy warm Asian breakfast, 1x sausage, 1x cheese, some omelets, never heard of gluten and lactose allergies. Beach Grill drinks overpriced, bad value for money also for the meals.

  • Service
    1.0

    Friendly, always stupidly-friendly smiling, hardly understand any word of English, room cleaning poor, very helpful when calling to local tour operators to set up a trip. Very resistant to understanding problems. All problems were known to the management, but no awareness how to solve them. As compensation for the problems we got one voucher for dinner and an hour of massage each. Regarding the dimension of the problem still very disappointing.

  • Sport & Leisure
    1.0

    swimmers' zone in the sea dangerous for your life. unmarked & uncovered pipeline goes right across the ground in walking depth. boats cross. pool not ok. as people & kids were allowed to swimm in more or less street wear.

  • Hotel
    1.0

    Nice optical appearance in the lobby, friendly and helpful staff, bad knowledge of any language, even English. Corridors to the rooms entirely covered with a world wide hair selection. Cleaning stuff is not cleaning but distributing the mess.. The hotel is located in the starting area of the airport. Starting planes fly over the non-isolated hotel 24/7. We had breakfast and were disappointed. Plenty of warm & greasy stuff. Allergies towards gluten or lactos is unknown to almost the complete staff. The swimmers zone at the beach is crossed by an almost invisible long and thick pipeline where you could easily break or cut whatever. The swimmers' zone is also used as a katamaran and motorboat anchoring place. That is life endangering! We booked breakfast only and got a dinner voucher as little compensation. Happy that we did not need to pay the higher European price level. Cuisine is nothing special. Expensive drinks, bad value for money. We are 29 & 37 years old, only demanding eating, sleeping & swimming. We feel completely fooled. Booked via Meier's Weltreisen.

  • Location
    2.0

    Nice at the beach. Road to hotel looks post-war like. 24/7 starting planes right over the hotel. Impossible to sleep properly. Only crap shops nearby, some ok restaurants, plenty of people trying to talk into some tours. Whoever you chose, the "tourist guides" will screw you over and hardly speak any English. We did three excursions...

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Hans
Water sports archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • June 2011
The hotel is for tourists, the beach, sea and peace, not to recommend. Swimming is only possible during high tide. Seaweed and smaller plastic ones in the water, because of the excessive water sports to noise and Benzingestank. We have counted for a walk at the weekend 100 buses, mostly the locals to Parasailing, banana boat rides, etc. have brought. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Quality of the beach
    2.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Nina
Wonderful honeymoon in great hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2011
Great hotel, with great food It all simply came together for beautiful honeymoon able to experience. We had all-inclusive and were very happy, because it very much is offered. Traveltap: Guide Freddy read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
    Other leisure activities available
    6.0
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Silke & Stefan
Hotel recommended archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2011
The Grand mirage is located right on the best beach section of Tanjung benoa. There were enough pool chairs on the beach it, and in the very well-kept garden area available (so no need to reserve anything). The beach was cleaned every day. We had a room with garden view, it was always thoroughly cleaned and the towels were changed twice a day. Had booked only night with breakfast, was for us totally sufficient, since before the hotel enough supermarkets and restaurants were. In the hotel the drinks are very expensive, we can but all inclusive to book for 71 ... us dollar per person per day (overpriced). You can buy drinks in the supermarket and much cheaper without problems with the hotel. Excursions with a private guide have we booked (much cheaper). read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Brigitte
Bali, the island of the gods archived
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • March 2011
With the very good ' Qatar-Airways 'we flew to Doha and from there over Singapore (all off--and ascend new passengers after about1 hour check again) after Denpasar. On the airport we bought at a local many switch the entry visa for 20 (so not necessary exchange). Positive surprised we were from the Grand mirage ' a nice area with good pool area, a well-kept sunbathing area with palm trees and lots of flowering plants, as well as plenty of pool chairs with shade spendendem sun protection. At the adjacent beach with umbrellas were sufficient pool chairs available. With bath ... towels you can relax in the proximity of the pool. The beach sellers were annoying not, as they are not allowed to come to the beach chairs. Negotiating with (at least 50% less from the normal price) you can purchase some beautiful things. By the sea was wehendem wind, it can happen, that it in the morning something 'noisy' is operated, as much fun water sports and is offered. The breakfast, which we only had booked, was excellent, constantly refilled. It was warm and cold meals, fruit, vegetables, eggs in different Faria harvest, cake, light and dark bread-everything, what a great breakfast and it to home as you hardly every day on the table. The room was clean, well-furnished, the air conditioning worked perfectly and the good mattresses, restful sleep. Through the very high humidity musty smell a something, the air was good but manageable. Something strange seemed to us the deposit of 150 or a credit card at the reception (security for mini bar!). At check out it was of course everything back! To the beautiful island to explore, had we us by mail in conjunction with Johanna from to home. We met us in the lobby and discussed our excursions. three days showed us the super nice and excellent German speaking nesin their home-Bali for our needs and their 'insider' (see also in Nusa dua-travel tips). The crowning conclusion was then a rafting tour with her. A special experience was a 4-hand massage in the spa treatment 'my home' across the street from the hotel exit turn right-not far away, with a blue sign. For 250 000 (about20 ) RP was one of two women and a half hours massaged-just great! On exit, 150,000 Rp. airport become due, the with the required Eincheckprozedur'dann. Bali is uniquely beautiful and we have enjoyed the unforgettable holidays in the pleasant hotel in full. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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