Sanotel Bad Gastein(4 stars)

Conrad-Strochner-Str. 2 5640 Bad Gastein View on map

Average rating

459 hotel reviews

    Rating by categories

  • Hotel in general
    5.4
  • Room
    5.5
  • Service
    5.7
  • Location
    4.6
  • Food and Drinks
    5.5
  • Sport & entertain
    5.5
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337 reviews for this hotel sorted by travel date
Elgar
Wonderful hotel with nice spa area
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • October 2013
The hotel is situated on the foot of the large waterfall in Bad Gastein and is very personally led. Already at the arrival you feel comfortable. A small number of parking spaces is nearby. We had a spacious room with a view of the waterfall, which was beautiful, but at night its disadvantage unfolded. To sleep with the windows open was because of a ' as' not possible. read hotel review
  • Room
    5.0

    We had a spacious room with a view of the waterfall, which was beautiful, but at night its disadvantage unfolded.

  • Gastronomy
    5.0

    The dinner at 25,- Euro is adequate (the price for a bottle of beer for 4,90 Euro rather not).

  • Service
    6.0

    The service staff was very nice.

  • Sport & Leisure
    6.0

    The swimming pool and the spa area are beautifully in the roman style with a view of the waterfall. The area is very comfortable and it was at nothing was saved. Architecturally well managed.

  • Hotel
    5.0

    The hotel is situated on the foot of the large waterfall in Bad Gastein and is very personally led. Already at the arrival you feel comfortable. A small number of parking spaces is nearby. We had a spacious room with a view of the waterfall, which was beautiful, but at night its disadvantage unfolded. To sleep with the windows open was because of a ' as' not possible.

  • Location
    6.0

    The hotel is very centrally located the waterfall

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Christopher
Great hotel.
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2013
Hotel with 4 floors Condition and cleanliness was very good W- internet worked without code-stocked minibar. read hotel review
  • Room
    5.0

    The room was very clean, spacious, classically furnished Bathroom was clean, with a bath, however, too little parking space There was no air conditioning, no balcony. Shutters missing, Minibar was great

  • Gastronomy
    5.0

    2 restaurants - like the people should be divided, i know but not 1 wasserfallbar Cleanliness and hygiene was very good Tables were too close together we could get on the table not choose and got right in the middle of the restaurants a table, very close to the beach and every few seconds, someone past (waiters, guests), there in the proximity the buffet was. That bothered us a lot and we wanted to another table. The service gave us this not, although many other free tables were. First, when we arrived in the restaurant, they had for us not set so you had to remember that :-( we arrived a half hour later again and wanted the table again change, since also different guests the tables themselves wanted - another waiter was so nice and gave us that in the evening there was a 5 - course menu the choice of salads was not 4 - stars Soups were already cold and almost empty Breakfast was not worth of 4 stars There were rolls and bread, sausage - probably from plastikpackungen, fruit was already old, yoghurts, however, was very good, coffee was delicious, croissants were warm and delicious

  • Service
    5.0

    Receptionists were very friendly at check-in and check-out. But we were at the check out not asked, how the stay was The room cleaning service was very good, a lady in the service but the dinner taken

  • Sport & Leisure
    6.0

    There was a beautiful spa area. The pool was large, little cold. You could the soda even turn on. There was a conservatory, you could great suns and you had a view of the great waterfall! There were many offers for massages, sauna, infrared cabin... Great spa area.

  • Hotel
    6.0

    Hotel with 4 floors Condition and cleanliness was very good W- internet worked without code-stocked minibar.

  • Location
    2.0

    Location: unfortunately a ' ausgestorbener' place, many hotels closed, fantastic waterfall... In certain rooms you had view to a few stores were in the place and a farmer's market there was a casino if you have a food business wanted to achieve, this only with car - too far.

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Wolfgang
Nice hours to 2...
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2013
Very friendly staff - the rooms are clean and in order. The variety of the dishes and drinks was ok. The taste and the quality of the meals was very good. Walking on the evening was very pleasant. In the 'whole' it was great. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Brigitte
Sanotel - the best hotel in Bad Gastein
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2013
We were already very often in the sanotel and always made to feel very comfortable. The kitchen is excellent and also the staff very friendly. We are happy to come back here again and again! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Edgar
Recommendation, gladly again
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • July 2013
Hotel is in a good location, staff is very friendly, rooms are clean and spacious. Spa area clean. We would gladly come again read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Susanne
It is an excellent hotel. Absolutely recommendable.
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • July 2013
We are totally thrilled. This hotel is absolutely great. I can really only recommend it. The food is top notch. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Verena
Great hotel with beautiful view
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • July 2013
Hotel super convenient at the waterfall. Beautiful landscape, great excursion destinations right next door. Food delicious, but a little bit expensive. Our apartment was really huge and very nice! Large terrace with a view of waterfall. Hotel is very quiet, few (visible) guests, the spa never crowded. We were either alone or maximum with 4 other guests. Will definitely come again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    2.0
    Transportation connection and available excursions
    5.0
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Wolfgang
Ruinenort bad gastein
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
Good hotel and very clean, staff is very friendly but unfortunately is the place Bad Gastein a village in ruins (many grand houses were of a viennese investmentfirma bought) since years nothing happens and you in my opinion everywhere a certain resignation will feel! A shame, as this beautiful once ornate place fall apart! :-( read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    2.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Silvia
Wellness and skiing
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • March 2013
Wonderful food, extremely helpful and courteous staff, restaurant the waterfall a dream Gladly again at any time. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Denise
Place to be comfortable and relax
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • February 2013
The hotel offers plenty of for each man, no matter wether just to relax or dreamlike area to explore. The rooms is in top condition and offers all comfort to the rest and feel at home. The staff are very accommodating and friendly. The spa area is the ideal location to relax, after a tiring day. For the physical well-being the restaurant offers culinary delights, no matter wether meat, fish or vegetarian dishes, there is something for everyone. This hotel i can warmly recommend. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Peter
Amazing family friendly hotel
  • Recommended hotel
  • Friends
  • Skiing and winter sports
  • February 2013
With 4 adults and 3 kids on skiing holiday, we cannot remember when we have experienced to feel that welcome to any other place. In a fantastic site overseeing the waterfall from all windows, we enjoyed the fantastic service from the staff, the way they welcomed our children was nothing less than amazing and help the adults to also feel much more relaxed. From reception to Spa the kids was enjoying positive attention and interaction from the staff. Especially in the restaurant the waiters, and here Maria has to be singled out for keeping our kids happy and positive through ... dinner every night. We will for sure like to go back to Sanotel with our kids, besides the great atmosphere, the rooms was in great condition and the half board service was quality for money. So manny strong recommendations from 7 Danish people aged 1-44-) read hotel review
  • Room
    6.0

    Spacious rooms, that was equipped to our full satisfaction

  • Gastronomy
    5.0

    food was good qualiti woith a nice selection for each day and a great breakfast buffet

  • Service
    6.0

    best service I ever got on a family trip

  • Sport & Leisure
    6.0

    SPA area was really great and kids friendly

  • Hotel
    6.0

    With 4 adults and 3 kids on skiing holiday, we cannot remember when we have experienced to feel that welcome to any other place. In a fantastic site overseeing the waterfall from all windows, we enjoyed the fantastic service from the staff, the way they welcomed our children was nothing less than amazing and help the adults to also feel much more relaxed. From reception to Spa the kids was enjoying positive attention and interaction from the staff. Especially in the restaurant the waiters, and here Maria has to be singled out for keeping our kids happy and positive through dinner every night. We will for sure like to go back to Sanotel with our kids, besides the great atmosphere, the rooms was in great condition and the half board service was quality for money. So manny strong recommendations from 7 Danish people aged 1-44 ;-)

  • Location
    5.0

    Beatifull nature and easy access to thoe ski resort with the private transfer bus from the hotel.

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Elisabeth
Friendly and clean
  • Recommended hotel
  • Families
  • Translated
  • Skiing and winter sports
  • December 2012
Very pleasant and accommodating staff, but during full extent of utilization of the hotel/restaurants too few people. Manager however unfriendly, did not seem very sovereign and competent. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    3.0
  • Location
    3.6
    Proximity to shopping areas
    2.0
    Distance to ski lift
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Rosie & Martin
Wonderful vacation in Bad Gastein
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2012
Well run hotel in interesting location, in the it was worth it, spend your holiday. Our dog loved it. We will come definitely again again here. We were very satisfied. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Other leisure activities available
    6.0
Close
Martina
Simply grandios!
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Countryside & spa
  • October 2012
Great hotel! From the outside rather unimpressive but the inside top! Very clean! read hotel review
  • Room
    6.0

    Very big, clean and very comfortable! With lots of attention to small delails!

  • Gastronomy
    6.0

    -course menu for dinner and rich breakfast buffet. Lunch pack to to carry forward was of course.

  • Service
    6.0

    Felt very welcome and like at home. Sensational was our service Elisabeth and also the food. Delicious and diverse! Our grandson was also gladly seen, he got daily small attentions and for the zutraulichen squirrels a futterbeutel. Very pleasant!

  • Sport & Leisure
    6.0

    The indoor pool was often used. Were this time the only guests, the bathroom was us!

  • Hotel
    6.0

    Great hotel! From the outside rather unimpressive but the inside top! Very clean!

  • Location
    6.0

    City gastein deserted. A great shame! Great excursion destinations! Was but also still no season.

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Elfriede
Vacation in the ghost town Bad Gastein
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2012
The wasserfallzimmer were very noisy, the beds, very hard and small (90/190). Apart from that louder foreign staff, except one receptionist, the all very friendly, concerned and helpful were. The luggage must one itself into the room bring! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Angelika
Dinner sensational!
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • September 2012
Service and food really great! A balcony would be nice. The place Bad Gastein has seen better times, very many vacant pub and hotel. Hiking Stubnerkogel really great! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    2.5
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Johannes
Extremely friendly staff and great food
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • September 2012
Extremely friendly staff from the hotel management to the cleaning staff! All care active about the small children! For the small gives it always which for painting and small gift! All had have fun in the hotel! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Sven
Comfortable hotel archived
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • August 2012
We felt in this hotel in all aspects felt at ease. From the friendly staff, on the beautiful ambience to the very delicious and varied food everything was great. We can recommend this hotel with a clear conscience. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Gernot
Very pleasant stay with excellent food archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • August 2012
We really had a great stay in the hotel and no negative incidents reports. The breakfast buffet and the dinner is the absolute best! The location, directly by the water fall is unique. The wellness area leaves nothing to be desired. Value for money = unbeatable read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Claudia
Gigantic location, refined hotel with fantastic spa archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • August 2012
The hotel is located proximity to the center (on foot to the center only 5 minutes) and still in the park directly on the waterfall. The furnishing is elegant, comfortable and of the best quality. The swimming pool with steam showers, sauna, solar, massages, spa is in greek-roman style and very big. Attached heated conservatory, as well as the sun terrace are directly on the waterfall. The restaurant consists of several rooms in different facilities. From plush, elegantly to quaint, cozy, depending on taste. The dishes were probably selected, of high quality and very tasty prepared. The portions are large. ... Breakfast is in buffet form. The beverages, and the eggs individually prepared. The half-board dinner consists of 5 courses, is exclusive and tastes very good. The price is surprisingly cheap. We were in the past years already 3 time there and will be again in the sanotel check-in. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
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