The Regency Palace Hotel(5 stars)

Queen Alia Street Sport City R P.O Box 927000 Show map

Average rating

5 hotel reviews

    Rating by categories

  • Hotel in general
    0.0
  • Room
    0.0
  • Service
    0.0
  • Location
    0.0
  • Food and Drinks
    0.0
  • Sport & entertain
    0.0
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3 hotel reviews in Englishsorted by travel date

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Andreas
Practical and comfortable hotel archived
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • December 2010
Highly recommended hotel due to its above average amenities (good four european, not Ethiopian star), its location (plenty of restaurants and shopping within walking distance) and the quality of the service provided by the operator family. Good restaurant, excellent price/performance ratio. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
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Andreas
Can must but not archived
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • September 2010
It is not really bad but the hotel is very there comparing what you see all the bathrooms. Room to the street, quite loud. Staff at breakfast partly very nice in the bar is rather annoying. Prices on German four or five-star standard. Three of four days, partly missing all the towels however after complaining and were brought very quickly enough. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    2.7
    Family friendliness
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
  • Location
    3.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    2.0
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Volker
City hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2010
Older high rise hotel with 20 floors, five star category, but in the rooms in need of renovation. No soundproof windows, therefore, also with closed windows on three sides of the hotel to very loud. A slight problem in the restaurant, the staff, the friendliness sometimes left a lot to be desired, tour groups are easily assessed with disdain. Luggage service not always work. read more
  • Room
    4.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    3.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    3.7
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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