Hotel Grand Primorsko Beach(5 stars)

38, Iglika St. Show map

Average rating

59 hotel reviews

    Rating by categories

  • Hotel in general
    4.0
  • Room
    5.4
  • Service
    3.5
  • Location
    4.8
  • Food and Drinks
    3.1
  • Sport & entertain
    4.1
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20 hotel reviews in Englishsorted by travel date
Adam
Not recommendable
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2012
Should all inclusive -we however preferred outside to eat, since the dishes in the hotel neither tasted nor a large variety offered. Everyday the same in green. We were the first and last time Bulgaria I know different read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.0
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    4.3
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
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Tatiana
Top hotel
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • June 2011
We were very pleasantly surprised, great hotel, far and wide no comparable in town! Very clean! guests too many from Poland, Romania, Russia and so on, little German read more
  • Room
    5.0

    we had 2 room in the 6 floor, one of about 35 GM large me massive terrace great view on the ocean, and separate bedroom with balcony, A view of the pool and pool bar. in the large room fridge, 2 TV in each room, on the terrace with clothes clips. the shower rather small, but very chic

  • Gastronomy
    6.0

    The food-a dream, 2 weeks all inclusive, and delicious, varied, fresh and sufficient food for all, despite many guests. Vegetarian dishes, lots of fresh salads,( red cabbage definitely try!), Bulgarian kitchen also very delicious, many different meat dishes, lamb, veal, Chicken, beef, pork. Fish daily at least 2 different variations. For lunch and evenings 2 different soups to choose from (Muschellsuppe -a winner!) fruit-bananas, oranges, Plums, cherries, Kiwis and much more pizza by the pool from 10:00 until 18:00, and very delicious.

  • Service
    6.0

    the rooms very clean, with a little tip at the start, we found every day magical figures from towels on our beds, extra shampoo and shower gel in the bathroom. The staff in the restaurant and the furnishings in the dining and bar nice and helpful. Iron at front desk available.

  • Sport & Entertainment
    4.0

    Several Times daily pool games, where many of us mitfieberten. Kids club vorrhanden. In the evening there were different shows, or you sit on the terrace and enjoy the wine.

  • Hotel
    6.0

    We were very pleasantly surprised, great hotel, far and wide no comparable in town! Very clean! guests too many from Poland, Romania, Russia and so on, little German

  • Location
    5.0

    A sudden with tourists on CO small town, where you on every corner delicious ice can buy and boiled corn cobs. Many different attractions and burge where you jump children and can play a coffee from the machine, about 50 meters each the parking, can enjoy. in the city itself you can buy cheap, the prices holds itself within limits. German a few speak, but with English you. we had no trips, the town is an adventure.

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Sabrina
Very beautiful and recommendable hotel!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • June 2011
The hotel is ideal for people, the country without annoying drunk teens there from being disturbed (as is the case under the gold or Sunny Beach is). In this context, it is perfect for families. It is recommendable to rent a car (about 38 €), with which one then into the larger cities like Burgas, Sozopol or nessebar to drive can. Turkey is just a stone's throw from Primorsko away. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Carola
Good hotel but not suitable for toddlers
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • June 2011
Staff not very friendly, no playground for children is not suitable for infants... Staff does not speak German or very bad... Beach very nice and flat... Very clean water... Hotel is new and rooms are very large with good facilities at the Food there is something for everyone... read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    2.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    3.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    4.0
    Family friendliness
    2.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    2.0
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Rozina
The cream of the crop hotel grand Primorsko
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2011
Very nice and relaxing vacation. Thanks to the whole staff a strong praise for the staff of the Nekermannreisen the country and the people closer. For me personally it was best of the best we will come back again. See you soon read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Deniz
Really great holiday, almost perfect archived
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • September 2010
I was traveling alone and it was awesome. It is unbelievable, as all were friendly and courteous. Great place to relax. Great English of the staff. In this incredible number of people. Holiday location for traveling alone... read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Margit
The hotel has no five stars deserves archived
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • September 2010
i was disappointed with the general situation, Bulgaria has a different standard as I am used to from Turkey, Tunisia and other countries and in my opinion would be the maximum three stars. the food was monotonous and Lau, a maximum of two elevators working and it is advisable carry a torch, depending on where you the room has the maids want extra pay or additional toilet paper tip if you need. i was at the end of the season, it was possibly the reason that, no buses drove and a few bars up to 21:00 open. So dead. ... the beach is polluted and trip to the toilet in tixitoilett you have payfor a ikl. Arrangmangt. All I think it's a joke, if you are staying for sauna and normal things increases pay for one hour as in Austria to Germanythis should be free. Table tennis and billiards were the ladies at the front desk just shrugged his shoulders. So I have not found in one week, and can you also forget Internet. Hehe, but therefor we had a telephone in the bathroom and the alarm bell, but I think, until you find someone with kreislaufkolapps you swim as drowned in the bathtub. warm regards from Tirol Austria Margit read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    1.0
  • Service
    3.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    2.3
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    1.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Frank
Never again! Thank goodness there was toast. archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2010
Once and never again... Rooms are okay... But the rest! All is all too much, not even a gesture. The nice receptionist laughed a not only ;, but from! Food and hygiene = catastrophe. Thank goodness there was a toaster, bathroom someone to warm food was. Music and loud everywhere. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    2.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
  • Location
    4.0
    Distance to the beach
    4.0
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Eberhard
5 star Bulgarian archived
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Countryside & spa
  • September 2010
although apparently new hotel, might fall everywhere in the eye. Drinks, including beer, are partly no longer available. Pool bar was a disaster. A shame. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    3.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.5
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    6.0
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Thomas
Never 5 stars archived
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • September 2010
The hotel is very large, but only half done. The rooms are large and clean. A 5 star but a Occasionally, the minibar should have advertised as a non-smoker hotel, but in the lobby for example smoking read more
  • Room
    4.0

    The rooms were nice and big, new towels every day

  • Gastronomy
    2.0

    A Alla Card restaurant that makes you sign up for it the day before and then true of 5 dishes only 2 as. And smoke was also. You have to get his own drinks in the buffet restaurant. What is constantly, not enough variation. The buffet has been cut in half. What a disaster Technobeats to eat nightbar mixing the drinks

  • Service
    2.0

    Staff is very young and could hardly speak German, also the English is very weak. Child care is zero. The entertainment for children not go. Entertainment is laughable. No complaints seriously and travel agency staff take

  • Sport & Entertainment
    2.0

    The entertainment under day consisted of volleyball with no space and network, darts, Danc school, kids disco about 30 minutes The pool was freezing no slides for children, whirlpool was cold indoor pool was cold pool bar was closed on the beach was Closed and 4Tag everywhere rubbish. No beach lifeguard after 10am more, no umbrellas and so on

  • Hotel
    3.0

    The hotel is very large, but only half done. The rooms are large and clean. A 5 star but a Occasionally, the minibar should have advertised as a non-smoker hotel, but in the lobby for example smoking

  • Location
    4.0

    Very close to the beach, but it middle Sepp full were removed. No umbrella, beach chairs, bars, toilets. Proverbially Tot. Also in the city, everything is Aquapark, highway bars, restaurants and so on. very disappointed and boring

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Sascha.
Something of everything! Relaxing and fun holiday archived
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • September 2010
Tip: fruit seller at the corner (secret Grappa bar, green Lada in front of the door) Food and drink in town primosko about ten minutes footpath very, very cheap. Beach about 150 meters from the hotel Fondest Regards The group show in the glass Lisa, Steffi, situation, Krauthi, thommy, Sandra and Sascha P. s have all holiday met P. P s Tequila sunrise/BGN beer very recommendable read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Mario
5 star class diarrhea archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2010
Food: diarrhea says it all. Beach: several times from the beach! Staff: For five stars absolutely not qualified. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    1.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    3.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    1.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    4.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Alexandrova
Wonderful holiday archived
  • Recommended hotel
  • Couples
  • Beach holiday
  • July 2010
I was in this hotel for 1 week.It was very nice.Very quiet area but in the same time very close to the center of Primorsko and the shopping area.The beach is 50 meters from the hotel and is very nice.The beach is very long and the water was very refreshing. The rooms were very big and nice furnished.The bathroom was also big.There was a bath and a shower cabin. The beds were big and comfortable. The food in the restaurant was varied,and the personnel was really nice. The animation in the hotel is ... really good.Every night was a karaoke night or bingo or shows from popular movies at the night club in the hotel.The Spa is very nice.It offers a variety of procedures,sauna,aroma sauna,relaxing room,steam bath.I was very satisfied from the atmosphere of this hotel.I will visit it again read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Bernd
Luxury meets chaos! archived
  • Hotel not recommended
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2010
I had only one short get away at a bargain price booked, so overall, I am happy I and a good price performance ratio had. I fair the evaluation to what is specified, and of 4-5 stars, the hotel is far away. It is a very impressive property and at first glance it might is truly a luxury hotel, because it is architecturally very nice works. Check-in: friendly and efficient (German problematic, but with English one comes into all areas). Room: very nice and large with small flaws, but four stars value. flat screenTv with German channels and refrigerator available. ... Location: quiet, about a hundred meters from the beach and about 800 meters from the city center. Dining: even though the hotel was fully booked there, I see that mostly unqualified staff (bar/restaurant etc.) was found to be rather good. There seemed to be no system and a management was not in evidence. This is of course a hotel of this class not at all! The food was not very rich in choice, but, in my view, good taste and quality was okay. Was put to a limited extent or it was from. There was always something missing as: for example in the morning cups (soups cups/spoons for an emergency ( soup spoon as a last resort)/ beer (a guest told the staff where barrels may be-with success), and so on Conclusion: The hotel has the resources to offer a high standard, but have to change things. So you recommend this hotel to a usual price not recommended read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Angelika
Less than three stars archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • June 2010
The such a bad hotel five stars is laughable. We would rate this hotel with good will three star and the service and food two star. The hotel is partly delapidated, several rooms are not ready. The cleaner comes from the balconies, in the bathroom everything relaxed. The drain pipe from the sink is not attached, so we had a mean flooding. The mattresses were totally worn out. The worst was the food. Except for the fresh fruit nearly everything was inedible and always cold. The coffee maker was not even in operation, on the plates were leftovers, the cutlery ... as was crazy and in the cups were plenty of coffee margins. Furthermore, the staff was quite unfriendly. We can therefore no recommendation read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.5
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
  • Location
    3.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    2.0
    Other leisure activities available
    3.0
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Gabriele
Good and cheap archived
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2010
Rooms are five star 3bis 3.5 stars. Everything else, you can tell it is Eastern bloc, with a competent manager it could be so much better, it was sometimes no as, for example, or coke machines out of order all, there were only 2aufzüge in operation, the motion sensor reacted very late, but we could hear music over loudspeakers. All in all it was okay, because we had a bargain price, a big compliment to the tour guide from Neckermann, he was great. The hotel is okay if you think it is 3.5 stars, and we recommend it ... further read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Christoph
Top price performance ratio archived
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2010
The previous reviews of the hotel I do not understand, the front desk with my late arrival was very friendly, upon check out at 1.30 o'clock my bags were picked up without being asked, I was handed a packed lunch. On the occasion of my birthday I was on a wonderful decorated Table in the morning with champagne received. Room was absolutely top. With German or English there were no problems with the communication with the friendly staff. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Dietlind
Hotel under construction archived
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • April 2010
In the off-season seemed to me that the staff-with five at the beginning, later C. a 30 guests overstrained. The service worked very slow. The restaurant was open, at the pool there was nothing. It worked 1 elevator, there were no beach cushions, all in all, the hotel was not ready, construction intrude. A 7-storey hotel, in which there were three floors livable were. The equipment and size of the room. A group of seven handicapped guests supervised beach was too dangerous. Overall my impression was, that you with-lay staff at this hotel not as' five star hotel ' can ... lead. read more
  • Room
    5.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    2.8
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.8
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    2.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    2.0
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Tino
Great new modern hotel, but dead. archived
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • October 2009
Great modern hotel. category 5 stars, but worth 3 stars at the most. What a great decorated 5 -star hotel, if it wasn't really run. Apparently no experience the hotel management. Unterqualifiziertes staff, which little to the needs of our guests. Though it was after-season was booked, you could have done more entertainment, schmackhafteres for food and the staff's friendliness opposite. You can't "5 -star-hotel" call when it seems that some of the staff null Bock to work. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.3
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    3.0
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Laura
Perfect holiday archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2009
The hotel is very clean, the food varied and I liked it. The staff could hardly speak German, but we could speak English, so it does not bad. I would recommend the hotel to anyone, the want a perfect beach holiday. For people, who enjoy a little more experience( sights see), I would recommend this city. Rooms: all are equipped with flat screen tv and balcony. With Bathtub And Shower. Daily cleaning of the room Interior as well as of the whole place. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
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