Hotel Riu Tikida Garden(4 stars)

Circuit de la Palmeraie - BP 1585 Marrakech View on map

Average rating

85 hotel reviews

    Rating by categories

  • Hotel in general
    4.8
  • Room
    4.9
  • Service
    4.9
  • Location
    4.2
  • Food and Drinks
    4.6
  • Sport & entertain
    4.6
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26 reviews for this hotel sorted by travel date
Günther
Oasis in the hectic city.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • January 2014
Hotel really good, the staff is very friendly and helpful. The outdoor pool is not heated and very cold, the indoor pool was really clean. Everything else was fine. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Other leisure activities available
    6.0
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Marcus
Average all-inclusive hotel.
  • Hotel not recommended
  • Friends
  • Translated
  • Other stay
  • December 2013
The area itself was clean, just like the rooms. The food is typically average all inclusive standard and tasted rather after nothing. There is a bar at the outdoor swimming pool and adjacent to the lobby, as well as a 'disco' in the basement. The staff was friendly, although a bit pushy, but that is the job of an entertainer. The hotel lies about 10-12 kilometer from the city centre, with the taxi one paid during the day about 15, at night 25-30 Euro as a tourist. read hotel review
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    3.5
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    2.8
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    2.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
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Axel
RIU Tikida garden - highly recommended.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2013
The hotel is located in the middle of a previous palm garden about 10 kilometer away from town center. The condition is good and very clean. It is an older hotel, but still moroccan! Inklusivleitungen from 10:30 a. m. until 12 hours: very slow wi-fi in the rooms and the grounds, food, drinks (no cheap liquor), in-room safe, sporting activities such as Tennis, table tennis, Midget Golf, Bocce. Many french guests and british guests, few german guests. The check-in and check-out was quick and easy. In the hotel there was a small store for 'souvenirs', cigarette, postcards, etc. read hotel review
  • Room
    5.0

    The room is adequately equipped with air conditioning, free safe, private toilets, bathroom with bathtub and shower, a small flat screen tv (only german channels as ZDF, ARD, Eurosport) and wi-fi.

  • Gastronomy
    6.0

    There is in the morning and in the evening a restaurant in the main building. Lunch is the food at the pool restaurant instead. You can also with previous reservation in the moroccan restaurant dinner. In the main restaurant the food is great (mostly european cuisine). Drinks (except water) you have to get them ourselves (wine, juice, Cola,...). Tips are gladly seen, but not a must! The bar 'sansibar' is nice and has until 24 o'clock.

  • Service
    6.0

    The service and the friendliness is super, and could not be better. You could communicate in english or french (partly in german) communicate. The room cleaning is totally sufficient. There is a child care with kindenspielplatz and kinderpavillon. Bottled water for the room you get at free of charge at the reception.

  • Sport & Leisure
    5.0

    The hotel offers sports facilities free of charge on site (Tennis, table tennis, Midget Golf, Bocce). A private spa area against bezahlungmit is also offered. The indoor pool can only be to certain times be used free of charge. The pool is not heated and was clean. The beach chairs were a bit uncomfortable. There are outdoor showers and umbrellas. The entertainment (animation) in the pool area is good and in the evening in the disco ok. In the zanzibar plays in the evening a musician (in our eyes bad!).

  • Hotel
    5.0

    The hotel is located in the middle of a previous palm garden about 10 kilometer away from town center. The condition is good and very clean. It is an older hotel, but still moroccan! Inklusivleitungen from 10:30 a. m. until 12 hours: very slow wi-fi in the rooms and the grounds, food, drinks (no cheap liquor), in-room safe, sporting activities such as Tennis, table tennis, Midget Golf, Bocce. Many french guests and british guests, few german guests. The check-in and check-out was quick and easy. In the hotel there was a small store for 'souvenirs', cigarette, postcards, etc.

  • Location
    5.0

    Distance to the airport about 15 minutes transfer. To the city center (madina) about 10 minutes by taxi (100-140 Dirham). In the umgebunf to foot nothing was worth seeing and no shopping possibilities. Taxis are sufficient at the hotel entrance. A free shuttle bus runs from the hotel to the Neustadt (almost every hour).

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Lydia
No Riu standard
  • Hotel not recommended
  • Families
  • Translated
  • Proof of booking
  • City break
  • December 2013
The hotel is clean but completely cool at this time of the year, whether in the bar or in the lobby one had always a jacket carrying. It is away from the town outside is nothing you have to always with the taxi. There is a bus but the runs on a square and from there you have a taxi, if you. In the souk, or 15 minute walk the rooms are clean and were cleaned thoroughly. The dining room is ok but the food was only lukewarm and there were always problems with the refill with the clearing it ... folded not so the staff was sometimes very unfriendly, whether it on the many present football fans was because of the club World Cup in the city were? For 24 hours, the light in the bar and in the lobby was also no stay desiderative i was already in some Riu hotels but this was the worst by the service i can not recommend this hotel read hotel review
  • Room
    4.0

    In some rooms there is in need of renovation - especially in the bathrooms and toilets.

  • Gastronomy
    3.0

    There were long waiting times at the breakfast, if you have a omelet prepared and also the food was rather cold as warm drinks and the service was only better than the football fans left

  • Service
    3.0

    Here are football fans not allowed the one has always and everywhere noticed.

  • Sport & Leisure
    0
  • Hotel
    2.0

    The hotel is clean but completely cool at this time of the year, whether in the bar or in the lobby one had always a jacket carrying. It is away from the town outside is nothing you have to always with the taxi. There is a bus but the runs on a square and from there you have a taxi, if you. In the souk, or 15 minute walk the rooms are clean and were cleaned thoroughly. The dining room is ok but the food was only lukewarm and there were always problems with the refill with the clearing it folded not so the staff was sometimes very unfriendly, whether it on the many present football fans was because of the club World Cup in the city were? For 24 hours, the light in the bar and in the lobby was also no stay desiderative i was already in some Riu hotels but this was the worst by the service i can not recommend this hotel

  • Location
    2.0

    The location of the hotel is outside of the town center in the middle of a poverty-style residential area you need a taxi and this use the guests from every day there were different prices for the same distance.

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Ute
For a short break enough
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2013
The hotel is outside, loud description 3 km from the centre, the milepost position should be in urgent need of correct. To the center were easily 5-6 kilometres. The shuttle service is a total cheekiness, one is about 2 kilometer far direction center dangers, then all out and there are taxis which you must take to get from there to get away. So better directly from the hotel take a taxi. The state of the room wasn't acceptable, hair in the bed. Here and there times wet wipe would have been nice. The food was monotonous recommended is the daily ... existing ziegenbolognese with pasta! For a Riu hotel we were disappointed from the food. The staff was very friendly, if the french language not speaking, english is a must. Marrakech is great 2 full days are enough here. The palaces are a joke except ruins not lots to see. In the evening on the jamal capacity it is like in a fairy tale, great. However we asked ourselves, why so many hollywoodstars here again?! read hotel review
  • Room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    2.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    3.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    2.0
  • Location
    1.0
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    1.0
    Other leisure activities available
    1.0
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Holger
The usual Riu service
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • June 2013
The hotel has own information 255 rooms and consists of several buildings, located in a park-like Areal are. The complex is fully shielded; the access is only after a security check before the parking lot. The whole hotel area is guarded. Security patroulliert constantly through the plants. In the main building there are the reception, a restaurant and the bars, as well as a gift shop. The garden itself is building each with three floors, in which the rooms were located. The hotel area seemed very well-kept. This was true for both the main building, as well as for the ... accommodations. The garden each day by the gardeners lovingly cared for. There are plenty of plants to admire. The hotel offered all inclusive catering. At the time of our stay, there was above all tourists from France, and a large number of tätowierter people from britain. In comparison to general prejudice against british tourists one must say, that it normally during our stay no excesses gave. German vacationers, there was in this hotel hardly. read hotel review
  • Room
    5.0

    The hotel room was quite spacious and had a large bathroom. The furniture was modern and felt little use. The hotel room had a tv, a telephone and a refrigerator. Bottled water was at the reception. The room had an air conditioning system. A nice balcony with a view of the garden belonged to the room. The bathroom was also in good condition. Everything was clean. The location to the garden side should peace mean. However, that was not always the case, because nightly disturbances arise for example by loud guests, especially from the uk, the in other buildings were accommodated, but but loudly in the night noticeable. Fortunately those disturbances only rarely. Regularly, there were noise the arriving or departing guests in the night, especially on the late evening. The arriving guests were in the hotel to their rooms, and the bags schepperten often loudly on the paved paths.

  • Gastronomy
    4.0

    There are three restaurants on the premises. In the main building there was a restaurant, in which all meals in buffet form to be offered. There was the breakfast and the dinner. In the pool restaurant was a late riser breakfast, and lunch are offered. Furthermore, there is a moroccan restaurant, for that you have to sign up for. The offered dishes were but also in the all-inclusive package. The breakfast was - the Riu-standard typical - very extensive. There is of warm dishes, sausage (of course no pork), cheese, jams, salads, vegetables as vegetables, bread, cakes, croissants, juices, tea and coffee so quite everything. At the pool restaurant there was the lunch various dishes at the buffet to choose from, a salad and dessert buffet. There is always pizza and pasta at offer. For meat and fish changes the offer daily. Drinks you could so much orders as you want. Either it at the counter fetched; for soft drinks vending machines are required. In the evening there is, if you the moroccan restaurant selects, also buffet with show-cooling. Next to soup, salads and cold hors d'oeuvres every day meat and fish dishes with side dishes offered. A typical moroccan dish is always there. Basically the offer is correct. The food also liked it. Restrictions inevitably it, that the hotel is on the islamic speisevorschriften stops. So there was a lot of poultry. The fish was missing from our point of view the variation. It was often repeated. All inclusive means at Riu, that you for food and beverage nothing more to pay. It does, however, that there was only one sort of beer gives (not of the highest quality is), a sort of white wine, a sort of rose wine and a sort red wine, and this during the whole holiday. In respect of at least the drinks were an absolute minimum, the costs low to h old. The cocktails at the bar are from ice and sugar dominated. Quality is definitely different from.

  • Service
    4.0

    Generally one could say, that the staff all were very friendly. The least speak the german language. The hotel management spoke of course also german. The operations command above all french and english, sometimes also spanish. The room was cleaned regularly and was daily in a great condition. The hotel offers a animationsservice. At the beginning we had the problem, that our phone in the room did not work. Our request for correction in less than a hour met. The service staff in the restaurant was very courteous. At the bars self service, with a somewhat hectic release leads.

  • Sport & Leisure
    3.0

    There is a large swimming pool, to tennis courts, a small miniature golf course, a spa area, which also massages and cosmetics, but for a fee, can get. That grouping the beach chairs. There is an entertainment programme on a fixed scheme offered. The content of programmes are typical entertainment offer (sports, games). Creativity looks differently. Probably if the bedürftnissen of the audience. There are two bars. The bar next to the reception welcoming partly musicians. Also here you feel as if, that everything on cheap runs. The entertainment in the evening in the 2. bar demonstrations and the entertainers contested. There were some programmes (such as, for example, the Afrika-show), the very entertaining. Otherwise, the program was rather boring. After the performances warped most visitors will be charged again. The bar in the basement had rather the character of a discotheque because a stage.

  • Hotel
    5.0

    The hotel has own information 255 rooms and consists of several buildings, located in a park-like Areal are. The complex is fully shielded; the access is only after a security check before the parking lot. The whole hotel area is guarded. Security patroulliert constantly through the plants. In the main building there are the reception, a restaurant and the bars, as well as a gift shop. The garden itself is building each with three floors, in which the rooms were located. The hotel area seemed very well-kept. This was true for both the main building, as well as for the accommodations. The garden each day by the gardeners lovingly cared for. There are plenty of plants to admire. The hotel offered all inclusive catering. At the time of our stay, there was above all tourists from France, and a large number of tätowierter people from britain. In comparison to general prejudice against british tourists one must say, that it normally during our stay no excesses gave. German vacationers, there was in this hotel hardly.

  • Location
    3.0

    The hotel is situated in a outskirts of marrakech. The main road leads only wenigte metres past. This leads, on the one hand, in the centre of marrakech and in the other direction to fez. The centre of marrakech you need a taxi will take approximately 15 minutes. I would say, that the distance to the city centre of marrakech more than 3 kilometer is, however, it is also definitionssache, which as city centre '. The old town is more than 3 kilometer away. Around the hotel are buildings. At the stinging race, leading to the hotel, is a restaurant. In terms of all-inclusive at the hotel but tourist infrastructure outside of the hotels apparent not asked. On the main street there are shops, but probably more on the inhabitants and the tourists are.

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Claudine
General nice hotel, with some flaws
  • Hotel not recommended
  • Friends
  • Translated
  • Other stay
  • June 2013
The grounds of the hotel is generally pleasant and the hotel quite manageable. The staff was friendly with an extra praise for the staff at reception; very professional. It is a shame, that one does not have a possibility in the outdoor area in the evening the setting with a glass of to enjoy. Too few seats on the terrace, the also not regularly cleaned. The state of the room was not convincing, and despite reporting it to the manager, our room was only very superficially cleaned. The food was good but unfortunately very monotonous and also reservation in marokanischen ... restaurant could this uniformity only weak bridge. read hotel review
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    3.0
  • Location
    4.3
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Thomas
Class itself, class in itself!
  • Recommended hotel
  • Families
  • Translated
  • City break
  • January 2013
Top notch! You really have to say, the complex makes a very good and rich impression, is huge and wonderfully placed. Everywhere very clean, gardener, the trees and lawn care, really like gardeners, in green surroundings suit and large sun hat, appearance and behavior. There is even elegant doorman and porters, your work perfect exercise. Atmosphere and comfortable feeling difficult to exceed! At the moment our top favorite amongst all of us visited hotels. To our time to visit was the hotel with around 80 to 90% french guests and only a few english. German language, we sat only twice ... has. read hotel review
  • Room
    5.0

    We had a double room with an extra bed on the ground floor with a small garden area (terrace) get. On of the terrace no plastic chairs and a plastic table, but a full facilities from wood available. Room was standard equippment. Not too much, not too few inside, although a bit more flair not have gone amiss. The main thing was, that the beds were very comfortable. In the television 2 or 3 german programs, in the bathroom the bare minimum facilities with separate small toilet and bidet area available. Safe completely free of charge! Very clean rooms and every day top been cleaned. Air conditioning has mostly just heated, since the nights were cold. But there was quiet and immaculate.

  • Gastronomy
    6.0

    Nice and plush. There was actually nothing, which didn't taste. Moroccan cuisine, as well as european cuisine, high level, exactly like wines, beer drinks or cocktails in the evening at the bar. It gave so much different, that it was not possible all at an afternoon or evening to consume. We have everything really enjoyed. Morrocan one restaurant we could not visit it, since we had already had from the ' normal ' great food gluts were.

  • Service
    6.0

    Service is definitely not more to beat. All were friendly, helpful and smile with pleasure. My 12-year old daughter has every day when entering the dining room, for breakfast and dinner, and the same waiters, always a nice small, genuine, rose in the hand or on the table put. The friendliness was here in abundance to feel. All other staff, no matter where one looked, were in a good mood and very spontaneously. One noticed, that the work to them fun. For the farewell on the last night after previous order a packed lunch, a basket with sandwiches and fruit prepared-great.

  • Sport & Leisure
    5.0

    Animation team was never pushy, on the contrary. You could also by the pool easily lie, without that you will be charged to any spielveranstaltungen mitgezerrt was. Otherwise there were 4 tennis courts, small Midget Golf-area, badminton area, an indoor pool (11:00 until 15:00 hours ) table tennis, Boccia and nice not pushy music at the large pool and pay spa area. The pool itself not large and the size the hotel in my opinion, still too small. Not heated in the winter.

  • Hotel
    6.0

    Top notch! You really have to say, the complex makes a very good and rich impression, is huge and wonderfully placed. Everywhere very clean, gardener, the trees and lawn care, really like gardeners, in green surroundings suit and large sun hat, appearance and behavior. There is even elegant doorman and porters, your work perfect exercise. Atmosphere and comfortable feeling difficult to exceed! At the moment our top favorite amongst all of us visited hotels. To our time to visit was the hotel with around 80 to 90% french guests and only a few english. German language, we sat only twice has.

  • Location
    6.0

    About about 3 kilometer from of the center away, far enough from the noisy innenstadtleben away. The is however not a big problem, since the hotel's free shuttle bus available represents, but again only in the Neustadt drive. From there out there is about 20 minutes walk to the center necessary. The walk but fun, provided, you gladly and leaves no 'guide' itself ran, because this always try their plans mess to throw, by pay help sell want, the not any help is, but only rip-off. The complex is huge but also very well arranged. The movement spacious and the furnishings and architecture to a very high standard. Here you feel very good and certainly. In the area there are nothing, what interesting could. Right after the hotelschranke starts the poverty. The is however in most african countries sunday

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Klaus
A very nice vacation
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Skiing and winter sports
  • December 2012
An absolutely successful recommendable vacation. Nice hotel, very friendly room- and hotel service. Good location with very nice golf courses nearby. Easy, also car rental and so on The weather at this time is very pleasant 15-20 c. for evenings and at night one should the thick don't forget jumper. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    4.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Petr
Great oasis in marrakech
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • City break
  • December 2012
Very nice oasis in marrakech. Favorable taxi services circa 5 Euro per taxi apart from that the hotel bus free of charge every half an hour. The hotel is very clean and traditionally furnished. As one of Riu hotels knows. Price-performance absolutely great. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Petra & Michael
Dreamlike short break.
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2012
Definitely recommendable. Very friendly staff the English and french. The pool in October rather a fridge directly. Longer badegänge are not recommendable. The location of the hotel is far enough of of the city away, so that one of the bad deal Far enough enough away. The leisure activities are brilliant. badmington, Tennis, Volleyball, soccer, table tennis. The food and offered drinks are also more than enough. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Bernd
Nice hotel for relaxing or sightseeing
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • City break
  • September 2012
Nice hotel, not too big, clean. I was probably the only German in the hotel, almost only English and french. That is why offered excursions not in German language carried out. Complex well maintained, rooms are big enough. The quality of the food is ok, however without any variety and somewhat monotonous. With tips goes a lot simple. Annoying, that not enough chairs are available and the existing chairs are usually already in the morning starting from 08:00 A. M. reserved with towels. read hotel review
  • Room
    4.0

    Accordingly 4 stars, ok. Mini bar and safe in the room are free of charge. The rooms are properly cleaned.

  • Gastronomy
    4.0

    I enjoyed it and there was also for any taste something to eat. Unfortunately the food was more or less always the same and there was little variety. After four or five days, you could actually I'have tried everything.

  • Service
    4.0

    Staff are friendly and helpful, unfortunately also some neglectful, if the tips didn't arrive on time or sufficiently ','

  • Sport & Leisure
    3.0

    Only a pool and the was in my opinion for the number of guests but somewhat mickrig laid out. The water was therefore evenings also regularly rather cloudy. The whole day and regularly evenings there were discreet animation, not pushy.

  • Hotel
    5.0

    Nice hotel, not too big, clean. I was probably the only German in the hotel, almost only English and french. That is why offered excursions not in German language carried out. Complex well maintained, rooms are big enough. The quality of the food is ok, however without any variety and somewhat monotonous. With tips goes a lot simple. Annoying, that not enough chairs are available and the existing chairs are usually already in the morning starting from 08:00 A. M. reserved with towels.

  • Location
    3.0

    Several times during the day there is a free hotel shuttle in Neustadt. From there circa 2 kilometers on foot medina or from the hotel one is also after about 3 kilometer on foot at the wall of the center. In the surrounding surroundings of the hotel little worth seeing.

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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Jutta
Good hotel with some weaknesses archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • April 2012
Actually we have from a Riu-hotel more promised. We wanted to this hotel as a base for exploring marrakech and it is really recommendable. In front of the hotel can one into the taxi and is fast in the center. Also wait at the entrance guides with much expertise. We from marrakesch courtyards with craftsmen, bakery and much more seen. Since we from this tour loved it so much, we are with the same guide one day in the high atlas dangers. Again to the hotel. The garden is beautiful to relax, the offered food lunch was ok, but the ... staff is at this time of the day, just not motivated. The plates are with leftovers on the tables is possible, so that all birds this as a buffet realised. The staff looks over it away! The evening entertainment is very moderate, the chef tried very hard. You have the feeling, a very small budget available has. Whoever his time not only in the hotel spend, is in good hands here. Marrakech is great. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Werner
A unforgettable city trip archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2012
beautiful, clean hotel, with a large pool and better looked after garden area. Hotel and room areas were always very clean held. read hotel review
  • Room
    5.0

    Surely showed our room small Scratches, but it was clean and was about the promise of ** ** stars. telephone, small fridge, flat screen, safe and so on

  • Gastronomy
    5.0

    The meal times always in buffet form, not the non plus ultra, but perfectly adequate and good. the service staff always friendly and nice.

  • Service
    6.0

    The service staff was friendly and accommodating. we could set up the whole week the same table, and thus also the same waiter to have. It was worth it for us. We have a perfect service enjoyed. the front desk more superficial.

  • Sport & Leisure
    0
  • Hotel
    5.0

    beautiful, clean hotel, with a large pool and better looked after garden area. Hotel and room areas were always very clean held.

  • Location
    5.0

    The hotel is located in a very quiet location. Options for shopping for smaller things in 10 minutes distance the rooms at the cà, and of course not with our proportions comparable.

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Kristof
Nice hotel on the outskirts of the city archived
  • Recommended hotel
  • Singles
  • Business trip
  • November 2011
Only stayed once in this hotel but had a good experience. It has the local feeling when you walk into the hotel and the service is great. The room has everything you need, and the staff is very friendly. They will always try to help you and make you feel good. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Laurence
Super Hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • October 2011
Very good hotel with super friendly staff and great entertainment. Was very positive surprised. Languages: English, French and a little German. Highly recommendable, hotel has four stars earned in any case! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Mike
Very positively surprised, better than the riads archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • September 2011
Surprised, the hotel and it's facilities were so good, that we on the final day almost forced got a trip to marrakech into town to make. Food was very tasty and diverse, the entertainment rousing, even for entertainment muffel like us. Very nice, well-kept complex... Gladly again. :-) :-) :-) great hotel! read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
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Sarah
Great hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • September 2011
Great hotel very friendly staff great animation food was varied and tasty it was also always something typical of the country offered which very nice was. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    0
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Marc
Excellent hotel in a well-kept Park archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2011
Stay up to 22 27 August 2011. Very good hotel in a well-kept Park. Very friendly and competent staff. We occupied Two spacious, very clean and fully equipped room-law 421 + 422. The all inclusive earned its name. Beer in cans, soft drinks from the machine, wine was good in all colors brands to drink, even the spirits. The restaurants offered the whole range from early morning until late in the evening, had an European/US-Moroccan. The activities at the pool were discreet, the music loud. By taxi to the city center or in the new Medina/Soukhs distance four to five ... kilometer, 40 dirhams. All in all, we were satisfied guests read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Evelyn
Never four stars! archived
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • February 2011
The indoor pool closes to 15 hours. The outdoor pool was 17 degrees. Beach chairs at the pool were totally worn out, cloth worn. Directly on the pool there is currently a building site, constant construction noise. Relax after the golf was not possible. Room very badly soundproofed. Also we had problems with the safe, which were fixed quickly but. Room are cleaned very late. In the restaurant with the hands is raked in the pastries baskets, since no Gebäckzangen are available. Food selection not very varied. For breakfast it each day only a sort of cheese, each day the ... same, no piece of fresh fruit, bananas was at it only twice in the evening. As soon as you walk in front of the hotel a is troubled by locals (everyone wants only money, money, money). A taxi into the city was not possible under 50 Dirham. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    2.5
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    2.0
    Other leisure activities available
    4.0
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