Grand Bahia Principe Tulum(4.5 stars)

Crta Chetumal - Cancún Km 250 Riviera Maya View on map

Average rating

472 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.2
  • Service
    5.3
  • Location
    5.2
  • Food and Drinks
    5.4
  • Sport & entertain
    5.2
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135 reviews for this hotel sorted by travel date
Keith
A must visit destination
  • Recommended hotel
  • Couples
  • Beach holiday
  • January 2016
We have vacationed at this location 7 times over a 12 year period and have continued to return because of many reasons. The weather has always been exceptional for this time of year, For those who enjoy walking there is plenty of real estate to satisfy that hunger. The facility is very clean and well kept. The staff are friendly and attentive. There is a very large variety and quantity of food/beverages to satisfy anyone's appetite. The pools and beaches are very clean and even though the facility may be next to fully booked you will never have an issue ... finding a lounger. There is always day and night time activities planed and a interesting variety of excursions offered. For us this holiday is worth every penny you saved for it. We will definitely return to Tulum. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Bianca
Bahia Principe Tulum terrible hotel
  • Hotel not recommended
  • Couples
  • Beach holiday
  • January 2016
we arrived on New Year's Eve at 7 had a 11 hr flight and hour and half transfer to be told the only food we could have was our meal booked for 8 that couldn't be changed we didn't have time to get charged and wasn't aloud in for a meal due to our traveling clothes so no food on this night!! The buffet was the same most days we had food poisoning from the food what ever was for dinner was for breakfast the management team were terrible very rude. We went All inclusive But had to pay for ... wine. Wifi wasn't free discusting for £3000 holiday. The room was terrible defiantly not 5* the bath was broken. The beach was terrible Rocky couldn't swim in the sea. Mini bar was two bottle of coke two beers and one choc bar read hotel review
  • Room
    1.0

    Terrible was something like a cheap bnb room bath was broken mini bar was terrible the cleaners just walked in no knocking

  • Gastronomy
    1.0

    Food was literally discusting. Same food every day left overs for breakfast. We had food poisoning over the Holiday. My boy friend wanted to watch the foot ball we haad to pay for drinks as the bar on the complex wasn't included on out holiday

  • Service
    1.0

    Management were disgusting the bar staff were friendly

  • Sport & Leisure
    1.0

    Average for a so called 5* Hotel

  • Hotel
    1.0

    we arrived on New Year's Eve at 7 had a 11 hr flight and hour and half transfer to be told the only food we could have was our meal booked for 8 that couldn't be changed we didn't have time to get charged and wasn't aloud in for a meal due to our traveling clothes so no food on this night!! The buffet was the same most days we had food poisoning from the food what ever was for dinner was for breakfast the management team were terrible very rude. We went All inclusive But had to pay for wine. Wifi wasn't free discusting for £3000 holiday. The room was terrible defiantly not 5* the bath was broken. The beach was terrible Rocky couldn't swim in the sea. Mini bar was two bottle of coke two beers and one choc bar

  • Location
    4.0

    Location was only good thing about this hotel

Close
Jennifer
Amazing Trip
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2015
It was amazing hotel The staff was amazing The resort was beautiful read hotel review
  • Room
    6.0

    Amazing room Great bathroom Great service Great view

  • Gastronomy
    6.0

    I can't day enough how great this trip was. Everything was amazing. The beach the pool the food the rooms the staff the resort everything was perfect.

  • Service
    6.0

    The most polite an friendly staff possible

  • Sport & Leisure
    6.0

    Everything was perfect There was always something to do The pool was excellent an directly next to beach Entertainment every night was great

  • Hotel
    6.0

    It was amazing hotel The staff was amazing The resort was beautiful

  • Location
    6.0

    Everything was beautiful and perfect. It was an amazing trip and wedding

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Caroline
Basic review
  • Recommended hotel
  • Families
  • Beach holiday
  • December 2015
Would recommend this hotel to any one travelling to mexico this year. we were treated fantastic by all members off staff the facilitates in the hotel are fantastic, the food is great plenty off choice for all including fussy eaters. you can do as little or as much as you want when they say all-inclusive that want they mean. our whole family had a great time including my 22 year old and my 25 year old read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Carol
Review of Tulum - fantstic place to stay
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2015
Fantastic place to stay Food excellnt, staff excellant the hotel is right on a great beach which is kept clean every day, the entertainment was brilliant and the enetertainment team are the best we hve ever met on any holidy we hve been to - will definatly come back read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Child care or playground
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Lynn
Bahia Principe Tulum
  • Recommended hotel
  • Families
  • Beach holiday
  • November 2015
The service is good as are the restaurants. Good walking beach. Very big hotel so not great for people with disabilities. We have an older person wirh mobility issues and it was tricky with all the stairs in and out of buildings. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.3
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    2.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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George
Fantastic stay
  • Recommended hotel
  • Couples
  • Proof of booking
  • Beach holiday
  • November 2015
Really enjoyrd the resort. The food needs to be improved. The mosquito spray needs to be done after 2am and before breakfast, tge smell was making my pregnant wife sick. In the roons we did not get all of our towels everyday and we had to complain. But it was eventually solved read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    3.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
Close
Sarah
Yes
  • Recommended hotel
  • Friends
  • Beach holiday
  • November 2015
Experience was amazing , choices at the buffet works for everyone. Very clean room and the staff were all so friendly. Definitely will be going back , shows and shopping at your fingertips. Very safe resort . read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Ilana
Amazing get away
  • Recommended hotel
  • Couples
  • City break
  • November 2015
Grand bahia principe tulum is an amazing resort! The food is top notch! The service is impeccable. Staff is extremely helpful! We didn't wanna leave. Went swimming with turtles in akumal beach! Just great! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Tony
Honeymoon of our dreams
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2015
Booked for 2 weeks of pure bliss. This resort has everything you could possible want from a holiday. We will definately be coming back soon. The Don Pablo is a must as the food is amazing and the staff are excellent. Being our honeymoon we purchased a bottle of champagne and the chef kept sending out lots of extra treats for us. My tip, try the duck its amazing. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.8
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
Close
Debbie
1st time here
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2015
We really like the hotel chain this is our 3rd bahia 1st time here Beach area is really nice It would be nice to seperate the smoking people by having own area Food is good lots of variety Everyone is friendly and helpful Easy to find way around Weather is very good Would definitely recommend hotel to others read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
Close
Christine
Hotel tired now and evening meals disappointing
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2015
This is our third holiday here and probably our last. The rooms are tired now and its a long way to walk to the dining room. Breakfast and lunch are very nice but the evening meal is never that enjoyable. The veg are often hard and sometimes cold but worst of all are the desserts which look inviting but are completely tasteless! So disappointing. Definitely a case of style over substance. The coffee available during the day is always cold too. The staff work extremely hard and are a credit to the hotel, the grounds are so well kept. The ... weather and so much seaweed were also disappointing this time, although obviously not the fault of the hotel! read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    3.7
    Quality of the beach
    3.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
Close
Mary
So far so good, thank you for all your service all
  • Recommended hotel
  • Singles
  • Beach holiday
  • November 2015
Very clean and has all the aminities in your room which frees your luggage weight. read hotel review
  • Room
    6.0

    Fantastic here is everything that you need in your room and relaxing.

  • Gastronomy
    6.0

    There are plenty of restaurants to visit with a wide range of offers. The food is excellent and plenty some.

  • Service
    6.0

    The best place i have been for service, just excellent and that is all the staff.

  • Sport & Leisure
    6.0

    There are a number of pools within the hotel complex, i mainly spent my time at the beach but used the restaurants to eat and drink. You can even take your fokd and drink to the beach with you. The evening entertainment ws very good and the notice board lets you know what is on.

  • Hotel
    6.0

    Very clean and has all the aminities in your room which frees your luggage weight.

  • Location
    6.0

    Excellent position and well presented grounds. There are shops and restaurants within the area. You have plenty of offers for excursions and a place to find your holiday rep.

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Chloe
Fabulous Hotel and Great Staff!!
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2015
The grand Bahia Principe Tulum is an outstanding hotel. The staff cannot do more for you and always have a smile of their faces. The pool is massive; with activities for everyone regardless of their age. The rooms are very tidy and cleaned daily with great facilities. The gym was really inclusive and had everything needed for a morning workout. The food was great, we have never been to a hotel where there is as much variety. The drinks are fabulous and you can get tequila with every meal!! We will definitely be back again! You get to use the ... other grand Bahia resorts including the pools and restaurants. This is great as you can have a night out without going very far, they even put on a connecting bus for you which only takes five minutes! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Child care or playground
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Karin
Honeymoon beach holiday
  • Recommended hotel
  • Couples
  • Beach holiday
  • November 2015
This is our second time but because we are newly weds we chose to come back. The people here are very helpful, very gracious, we love the mexicana buffet is our favorite morning stop! Alviro is always there to greet us and swiftly comes to make sure were looked after. The beach the past few days has been rough but the adventurist we are it didnt matter. The pool and entertainment has been so worth the watch! Loved the evening pool party with the foam. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Marco
Honeymoon
  • Recommended hotel
  • Couples
  • Other stay
  • November 2015
We have never been in a place like this. We wish to return as soon as is possible. We hope to stay so much days. Thank you for all!!! People works in bahia principe are very pretty and amazing. We choose the best place to celebrate honeymoon. The condition of the hotel are excellent, a lot of beautiful areas. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Kristina
Unbelievable family trip for having fun!
  • Recommended hotel
  • Friends
  • Beach holiday
  • November 2015
So. For the beginig that is FUN. Isnt it the best part of any holidays? But also it is soooooo cofortable! Stuff is always working hard and always very friendly and kind. For me it is a little difficult that noone speaks russian here (cos I came from Russia) but i always can find a way to comunicate. I also like all the activites espessialy acroshow, but i wish to ha ve more salsa parties. Well i will come hee again! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Pereira
Excellent holiday
  • Recommended hotel
  • Friends
  • Beach holiday
  • November 2015
Excellent hotel with good service of personal We ll come back in a bahia principe hote Excellent holiday We ll speak around us of hotel We ll come with our grandchildren Thank you for your friendly read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Gillian
So far, so good; thank you for all your service
  • Recommended hotel
  • Friends
  • Beach holiday
  • November 2015
Friéndly staff, DISAPPPONTED ON THE wifi and the selection of alcohol available. However all reapeded politily to our quries answered n án appropriate manner. Clean and the food choicesgood and selection good. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Denise
Fantastic stay
  • Recommended hotel
  • Friends
  • Beach holiday
  • November 2015
Ive been in the hotel for a couple of days now the good: the rooms are spacious and clean,the food is ok ive yet to try the al a carte restaurants so i can't comment yet, the pool areas are fantastic with plenty of sun loungers, the staff are friendly and always smiling. The drinks are premium brands. The beach area is cleaned of the seaweed daily and is nice and clean all in all a greatholiday so far xx read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Child care or playground
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    3.0
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