Hotel HV Hidden Valley Resort(3 stars)

1755 Valley Road Show map

Average rating

4 hotel reviews

    Rating by categories

  • Hotel in general
    4.5
  • Room
    4.0
  • Service
    5.3
  • Location
    3.5
  • Food and Drinks
    4.0
  • Sport & entertain
    4.5
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4 hotel reviews in Englishsorted by travel date
Bettina
Really friendly service, wonderful environment
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • June 2012
The hotel is located in a quiet area and quite isolated at the lake. Here one has a small hotel servants sandy beach with loungers. Unfortunately we stayed at the hotel no tourist trail around the lake found. The staff at the hotel is totally friendly and helpful. The rooms are spacious enough and clean. Only the fridge we missed. Recommendable overall. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    3.5
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Stefan
Hotel HV hidden valley resort archived
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • August 2010
Fortunately, we only had a one-night stay and only for transit purposes. This hotel is TOTALLY worn out, dark and does not today's compulsory of an hotel! read more
  • Room
    2.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    1.5
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    2.0
  • Location
    1.7
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    1.0
    Transportation connection and available excursions
    3.0
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Jaroslav
HV hidden valley resort archived
  • Hotel not recommended
  • Families
  • Translated
  • Other stay
  • August 2010
First impression: at the reception a girl with badly stained T-shirt - the wore also two days later. Although weeks in advance two adjoining rooms were booked (children! ), offered dispersed. One of them was uncleaned and smelled disgusting. I still changing rooms, but at no time a regret etc. The staff at the front desk was not so friendly throughout the stay. The hotel was certainly not more since the 70 's, renovated. Everything cloudy, beige-brown, worn, balcony railing rusty, bathrooms a shambles, no room safe The castle in a room not working and we had to change about ... 15 times the key card or had that open - not once was the identity checked it! Breakfast not attractive and overpriced, in about 10 minutes drive there are good restaurants in Huntsville. Indoor pool (estimated 8 * 4m) cold and dirty (much sand from the beach), just 2 wooden benches as chairs on the windows, plenty of dirt and dead insects. Outdoor pool (estimated 8 * 4m) also cold but cleaner, about 10 chairs to sunbath. Ca. 30m wide, very beautiful sandy beach with pier and two seaside islands, shade in grove of trees, shallow water sandiges (with fish and a otters). Not enough beach chairs and many persevering. No drinks service at pools and beach. basketball court, but no basketball available. And so on Free Wi-Fi and an internet PC. The Good: The location and the view on the lake, and leisure facilities, especially at the Algonquin National Park (- 37 kilometers (23 miles)), can't be beat. But you can do that from one of the other resorts in the near (e.g. B. Deerhurst, Marriott rousseau) come on. read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
  • Sport & Entertainment
    2.5
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.3
    Family friendliness
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
  • Location
    3.0
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Steffi
Good value for money archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • May 2010
We booked this hotel mainly for its good price, using it as a base for our trip in the Algonquin Parc (approx. An hour drive). The hotel is older, approximately 70 's and therefore it would have been a facelift adequate. However, the room was clean, very big, with sofa, coffee table, desk and a balcony with view of the lake. In Huntsville there were enough shopping possibilities and restaurants. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    3.7
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
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