Landhotel Altastenberg(3 stars)

Astenstraße 8, 59955 Winterberg Show map

Average rating

64 hotel reviews

    Rating by categories

  • Hotel in general
    4.5
  • Room
    4.4
  • Service
    5.0
  • Location
    4.8
  • Food and Drinks
    5.0
  • Sport & entertain
    3.5
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34 hotel reviews in Englishsorted by travel date
Peter
The height of the impertinence
  • Hotel not recommended
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2013
Can't with a clear conscience be recommended. As mentioned in other reviews to read the staff is incredibly rude and not at all helpful. From the broken german, i want to not at all start. Our room card has from 11 o'clock evenings working (!), and it was not a soul to reach. The front desk was not manned, a emergency number not available. Even when we the whole hotel searched have found not a person, the us could help. For this reason we have the police turned on, the after half an hour in the lobby for a replacement ... searched, which however also didn't work. At 3 o'clock at night, the police called chef arrived, with a generalkarte to open. We have hitherto full 4 hours on the corridor there. On the next day they told us, that it our own blame, finally everyones the room map not with cell phones. After many negotiations was a discount of 50% granted, with the friendly comment, this hotel but please never again to visit. read more
  • Room
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    2.0
    Transportation connection and available excursions
    2.0
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Maria
Here the guest is not king
  • Hotel not recommended
  • Couples
  • Translated
  • Skiing and winter sports
  • December 2012
Already on arrival at the front desk you can tell the guests in this hotel no role. Without friendly welcome, a taciturn the code card series distributed. He is no note where on the different floors and several additions built the room is. The code card series didn't work. Room, linens and mattress were ok. However, the whole construction very badly soundproofed so you every alien toilet flushing and the other guests in the hallway was disturbing experiences. Use of 4 persons sauna must be announced before and not lockable vestibule are neither towels nor bathrobes. The breakfast room is ... not one of the cosy rooms of the hotel, is carelessly equipped and has the charm of a noisy concourse. The buffet offer is good. The outdoor facilities are in an unkempt state. The check-out and create invoice was wordless and without any hospitality. On recurring guests seems to be no interest to exist. The hotel is to 90% dutch/belgians occupied. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.3
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Distance to ski lift
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Christian
country hotel Mountain formerly country hotel Tin
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • January 2012
There loud tour operators a romantic and comfortable House. It was noisy, badly soundproofed rooms, the room was old and not well maintained... Or shabby. No bottle of water in the room and everything was in simple style at the Dutch residents and their main children to make sure that we were happy. In the opinion of the reviewer front desk was joined at the German Language difficulty. the food was TK-Product and tasteless. Only the service was nice and attentive and everything done in order to make us happy. read more
  • Room
    2.0

    Seventies chic in the bathroom were brown and orange tones predominating.

  • Gastronomy
    1.0

    TK-product as schnitzel vegetables? Powder-Pudding for dessert? Warmed up rolls for breakfast? Well located in a three star hotel?

  • Service
    6.0

    super friendly staff. Fast attentive and nice Phenomenon.

  • Sport & Entertainment
    0

    Thus for someone who does not speak in Dutch good food and the only desire for skiing, it is here!

  • Hotel
    2.0

    There loud tour operators a romantic and comfortable House. It was noisy, badly soundproofed rooms, the room was old and not well maintained... Or shabby. No bottle of water in the room and everything was in simple style at the Dutch residents and their main children to make sure that we were happy. In the opinion of the reviewer front desk was joined at the German Language difficulty. the food was TK-Product and tasteless. Only the service was nice and attentive and everything done in order to make us happy.

  • Location
    4.0

    Ski lift directly in front of the door... One is fast in winterberg. Although the house was because of a main street it was quiet and pleasant there.

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Tanja
I am Rapporteur for repeatability
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • October 2011
A warm welcome, it was really warm. The staff is super friendly and helpful. The size of the room was a bit too small, but you're only there to sleep. Everything was clean! The atmosphere and the furnishings in the half board was great. Requests were immediately cared for. A compliment to the kitchen. Although I did miss a price list for the drinks. Directly across the road from the hotel start walking trails, the well signposted, will be back read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Barbara
Different than expected...
  • Hotel not recommended
  • Friends
  • Translated
  • Other stay
  • September 2011
Traveling as a cone or relocated. Actually booked club hotel Sauerland. The bar was already closed 22 o'clock so that the all inclusive was not possible. Washes were not changed and the beds not made. No phone in room, some modern bathrooms huge are the, therefor others have not even a window. In the hallway smelled very unpleasant. and the leisure activity options at the dirt is a matter of weeks. The breakfast room was modern and clean. read more
  • Room
    3.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    4.7
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
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Christa
Great getaway, three days with a dog in the hotel baby carro
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • August 2011
19-21 from. August 2011 we stayed at the hotel baby carrots. Trip we had booked on eBay for touridat/79 euros including half board. We, that is to say our dog August, we were totally thrilled by the hotel, staff, food, surroundings, in short everything. Price/performance ratio was outstanding. Example: there were unfortunately no sky, we enjoyed the waiters half an expression of the respective Bundesliegaspielergebnisse personally to our table. Example: our dog was in the very beautiful ' rooms 'food with us on the table, and had to every, the meals very tasty, a clean and fresh water filled bowl. ... Example: we just had to cross the street to go 200 meters and in a wonderful wooded area, in which we could spend hours hiking. Example: when we arrived we were given by the front desk Busgutschein, with which we have three free to explore the beautiful Sauerland region. Conclusion: we'll be back again and can highly recommend this hotel. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Margret
Very quiet and friendly hotel
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • July 2011
It is a quiet and very clean Hotel. The rooms are friendly and clean. The restaurant is very spacious. The service is marvelous. There is also a food-seconds, very hung squad. The bar is small, but beautifully furnished. The waiter brings the most delicious cocktails. He is very friendly and fulfilled all wishes of the customers. This hotel we can highly recommend. Made us feel very welcome and were certainly not the last time I go there. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Guido
Nice starting point for fantastic hikes
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2011
We stayed for a weekend for hiking in the hotel tin which you gladly avoided. Us it was an overall good experience. The room was newly Rena twelve four of us and we really huge. The Abdezimmer was completely renovated and very large. (unfortunately was the shower, although space available very small). Breakfast and dinner was very good and was loved. The hotel is a great starting point for hiking tours to and around bare asten. We have liked it very much. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Jürgen
Borderline recommended
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2011
We had a coupon through animod-three nights with half board-very reasonably priced. Room at first glance-shock pure relaxation! Bedroom with mismatced furniture, curtains and wall-to-wall carpet newer (a lot of dark wood stains) bed with a terrible already cover. Bed, mattresses-turned out to be good. We slept great. Bathroom-the horror-spacious-tiles but 50er years from the. Toilet, shower-everything very old. I have 25 years as the last is no longer seen. ☺ Refrigerator-not available. As an alternative, some beverages pushed into a corner of the table laid out-of course, the acquisition. It is certainly a kind of refreshment-beer at temperatures of ... about 20 degrees room to enjoy ☺ Wardrobe-uuralt-rickety-somehow a built in alcove. Room in general: in many versions available. It should also be renovated room.-) all rooms do not have a balcony or terrace. If you would like to sleep calmly, should have a room facing the garden/courtyard be able. The hotel is located almost directly at an intersection. Many rooms are facing the street. Room cleaning: was on the first day not at all-on the second day: garbage bins were emptied, towels changed, otherwise nothing has happened. Neither in the bathroom, nor in the sleeping area (also the bed-but it seems many guests may happen, as I have read at holidaycheck) Sauna: we use-towels and bathrobes are provided free. The sauna area was small-peace furniture was only for two persons. Pretzel sticks to pick from-but nothing to drink. Where is the logic, I don't understand. ☺ Container for wet towels, etc. is missing, both sand clocks in the sauna was broken. Breakfast was good, three course menu in the evening-good (meat portions sometimes a bit small) drink prices acceptable. The restaurant renovated-very pleasant. Welcome cocktail was forgotten (one gets it however on request in the evening before the departure) ☺ At the front desk is a sign: because no switch card payment possible. We have insisted, as we didn't want, a bank with cash to visit off. And-Oh wonder-it worked again! ☺ Personal conclusion: many areas of the hotel looks a bit shabby, are partly carelessly treated. The outdoor area looks a disaster. There didn't seem to care. In many areas the front and back fit it simply not. But-the location to the skiing area in this region is great. (Just on the other side of the street) the beds are good and the food is good. The rest live-please! We do not! read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    3.5
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Wilfried
Okay for short vacation
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • June 2011
With the arrival only once the competent service for ten minutes looking for the front desk. The room was not shown us and the welcome drink does not exist. The rooms were very noisy with street noise. Broken window, hard to open and were very dirty. Breakfast buffet was okay. Hotel is located directly at the road, therefore very loud and uncomfortable. read more
  • Room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    2.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    3.0
  • Hotel
    3.0
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    3.0
  • Location
    3.0
    Proximity to shopping areas
    1.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Rüdiger
Prima Half Board
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • June 2011
The fine dining (for example, orange cream soup or salmon-pancakes the starters, turkeys or chopped steak Zurich main courses) is worth a visit. Very positive feedback. Friendly Service. Would love to come back here. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    3.5
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Günter
Office Outing
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • June 2011
After a previous stay in the winter I can move my colleagues, our two-day office outing/hiking trip in the tin to spend. It is not a perfect hotel, but it does nothing, and should not be expected. The atmosphere of the old house and the very nice location, it is evident that the benefits of the hotel. At night it is a bit noisy due to the traffic. The restaurant and the friendliness and kindness of the staff were praise-worthy. The price/performance ratio is unbeatable and the very young staff tried everything, the guest very pleasant. Because of the location ... also for motorbiker the hotel was very good. Appropriate storage however unfortunately. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Michael
Very good price-performance ratio
  • Recommended hotel
  • Friends
  • Translated
  • Countryside & spa
  • June 2011
The very courteous service at dinner, are very flexible and to the wishes of the guests was received. The same applies to the kitchen, the one or the other dish, was excellent. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.7
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Other leisure activities available
    5.0
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Christa
Relax and feel at ease in the tin!
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • June 2011
We had a voucher on eBay for three nights and breakfast and were really curious, what we expected mountain. Our expectations were exceeded, from the beginning it was a real recovery programme. Sauerland card with our, which drives us at the check-in was distributed, we could after winterberg, brilon, Schmallenberg, Olsberg and so on, the bus station is in front of the hotel. Well, it gets way better! Our room in the Annex was very large and comfortable. For breakfast, there is a strong praise! Every member of staff of the hotel was hard, the guests a beautiful vacation feeling ... to mediate, this also included the fresh scrambled eggs from the pan. Thanks again to the whole team and. We'll be back! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Margret
Weekend in the country hotel
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • June 2011
Stayed here with friends, since we tickets for a concert in willingen had open air. The hotel is getting old. Downstairs in the lobby and it was all very nice probably renovated. The rooms in the old wing quite old, brown tiles bathroom green. But everything was clean, and the food was very good. The hotel was very nice. You could sit outside at the hotel maybe a little with flowers adorn the facade. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    3.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    3.0
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Juergen
To be recommended
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • June 2011
From the front desk to the breakfast and dinner-everything was just great. Staff in the kitchen great. We enjoyed our short stay and we will definitely return. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Frank & Anette
Great Getaway
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • May 2011
The hotel made a good impression, the staff is very nice and friendly. The service is good, the meals are delicious. about quantity You could argue, but the quality was in order. For a short get away with excursions in the surrounding area, the hotel is highly recommended, winterberg is only a few miles away. read more
  • Room
    4.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    3.0
  • Location
    5.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Daniela
country hotel Tin
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • March 2011
no complaint was a solution, half of them with a bed slatted frame, the other metal (such as trampoline...) about 10 centimeter altitude in the bed so, breakfast until ten, no boiled or scrambled from nine, on request, otherwise it would next morning nothing for those more!, water generally without carbonic acid, whether medium or classic on, cabinets were falling apart, therefor salted prices in the restaurant, but there were great opportunities for change in the immediate vicinity, that you really absolutely recommend can, and so what star hotel? read more
  • Room
    1.8
    Size of the bathroom
    1.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    2.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    1.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
  • Sport & Entertainment
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.0
    Family friendliness
    2.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
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Angelika & Horst
Nice Short Vacation
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2011
quiet and clean hotel, a service team tried very hard, price/performance ratio is okay, good starting point for hikes, etc. with light 'go' rooms at the comfort you can recommend it for short breaks read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    3.8
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    3.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Carolin
Never again archived
  • Hotel not recommended
  • Singles
  • Translated
  • Business trip
  • February 2011
Key Card checked out, even though we were still in the hotel and all things are in the hotel rooms, at night you is just around the corner and can't get in, at the call on the Festnetznummer is only the mobilbox it, no Nachtbereitschaft read more
  • Room
    3.0
    Size of the bathroom
    2.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    3.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.0
    Proximity to shopping areas
    2.0
    Transportation connection and available excursions
    2.0
    Other leisure activities available
    5.0
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