Hotel Cascada(4 stars)

Bundesplatz 18 6003 Luzern View on map

Average rating

82 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.3
  • Service
    5.7
  • Location
    5.5
  • Food and Drinks
    5.6
  • Sport & entertain
    3.4
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29 reviews for this hotel sorted by travel date
Tony
A really lovely hotel with helpful staff
  • Recommended hotel
  • Couples
  • Other stay
  • June 2014
It was very hot when we arrived but the reception area was cool and the staff helped us to fill in all the necessary paperwork and kindly informed us of our location relative to the important areas of the city. The room was perfect and the climatisation made our overnight stay very agreeable. The continental breakfast was superb and once again the staff helped to make meal excellent. Highly recommended! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
Close
Burhan
Experience of staying
  • Recommended hotel
  • Singles
  • Business trip
  • May 2014
Dear Sir / Madam. Indeed it was a good experience to stay at your hotel. I would recommend to all my friends and colleague to experience the Cacada Swiss hotel. I appreciate your concern having customer review and would like to add that especially i would recommend hotel to consider the fact that indian does like to have more chicken and beef into the breakfast menu. For sure its a great experience for us to try swiss and international breakfast menu but during a long stay of a week, people would like to have their choice of breakfast too. Secondly ... i would say, hotel should provide or facilitate their guest by allowing them to iron the clothes in their room. It is bit inconvinient for the guest. Third i must say that, hotel staff was very kind and polite and especially while offering bycycle for the city tour. This is something from myside. read hotel review
  • Room
    2.8
    Size of the bathroom
    1.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    2.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    1.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    3.0
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    3.0
Close
Esteban
Hotel Cascada
  • Recommended hotel
  • Singles
  • Business trip
  • February 2014
Excellent hotel, I was there for a week. You could put a bigger bath soap. Overall the facilities are in good condition as well as the cleanliness of the hotel. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
Close
Thomas
Very recommendable.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2014
Very recommendable. The transaction, stay and departure was very friendly, service-oriented and professional done. A host in which one felt comfortable! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Elena
Hotel, inexpensive for Switzerland, near the center
  • Recommended hotel
  • Families
  • City break
  • January 2014
Small, cozy hotel. There is an elevator. Anything outstanding but to carp there is nothing. Swiss quality. A convenient parking about hotel. The price for number low (to the Swiss measures). On a ratio the price quality - decent hotel. If there is an opportunity, we will arrive again. read hotel review
  • Room
    6.0

    The number is small, but it is enough place.

  • Gastronomy
    0

    Good breakfast as a buffet. Everything is tasty and of high quality as everything in Switzerland

  • Service
    6.0

    The Swiss type of service - quality and freindly personnel

  • Sport & Leisure
    0

    I'm not sure where they have the gym or not

  • Hotel
    6.0

    Small, cozy hotel. There is an elevator. Anything outstanding but to carp there is nothing. Swiss quality. A convenient parking about hotel. The price for number low (to the Swiss measures). On a ratio the price quality - decent hotel. If there is an opportunity, we will arrive again.

  • Location
    6.0

    Downtown 5-10 minutes of walking. The hotel is located near the station - will be convenient for those who travels by train.

Close
Nina
Fabulous Hotel in Luzern !
  • Recommended hotel
  • Couples
  • City break
  • September 2013
This hotel is in great location , easy to go to the old town and getting around. Also easy go to other city by train. All service very fabulous , the room is modern decorated and comfy. Breakfast is yummy. Love this hotel and highly recommend . read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
George
Wonderful staff
  • Recommended hotel
  • Couples
  • Countryside & spa
  • August 2013
This is a cute, convenient, nicely located hotel for Lucerne. But the best part was, by far, the staff at the front desk. They were very sweet, knowledgable, and spoke every language! The hotel was very clean, the rooms were nicely upgraded, though modern in style if you like that look. The breakfast was just right, and the walk to the train was nice and short. Overall a great stay for the middle to upper middle budget. I highly recommend it! read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Franco
Business stay hotel cascada in Luzern
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2013
Stay because of training in suva in Luzern Pleasant hotel, friendly service at the reception, bar and restaurant! The room was okay, wasn't quite soundproofed! read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
Close
Esther
Stay during seminary
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2013
Friendly staff. Room very small, however functional decorated. Very good food and well presented. Seminary room light, however a bit chilly (despite closure of the air ventilation). read hotel review
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
Close
Ga-Gad
Perfect
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • January 2013
Very hospitable. Very nice ambience in the rooms, tastefully, very clean. In the restaurant very friendly staff. Are during the next stay again this hotel take account of read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Monique
Very pleasant
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • November 2012
The room was newly renovated and very generous. Everything in a top-level. The breakfast buffet was varied. read hotel review
  • Room
    6.0

    The room comfort was completely convinced. The coffee maker was missing.

  • Gastronomy
    6.0

    The food in the restaurant bolero tasted wonderful. The same also applies to the spanish wine.

  • Service
    6.0

    The employees are extremely friendly and helpful.

  • Sport & Leisure
    0
  • Hotel
    6.0

    The room was newly renovated and very generous. Everything in a top-level. The breakfast buffet was varied.

  • Location
    6.0

    Lies near the station and a large cinema complex.

Close
Sonja
Nice hotel, excellent service
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • October 2012
Very clean, modern hotel only a couple of minutes on foot of train station and the kkl Luzern. Very friendly staff - as I due to my early departure to the breakfast to do had, I got for the return trip a lunch box with everything to breakfast belongs on the way home. Great service. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Eva
Very nice hotel with excellent service
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • October 2012
A very nice and cozy hotel with friendly and competent staff. Bright and clean rooms with an attractive design. The food is very good and the service of a high standard. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Juerg
Very small room archived
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Business trip
  • September 2012
Very small room with cigarettes odor Otherwise good No park possibility. Had to somewhere on the street guest parking and every day a appearance at front desk pick up with payment read hotel review
  • Room
    2.8
    Size of the bathroom
    2.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    1.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
Close
Martin
Good city hotel archived
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • August 2012
Important further from the train station located, as from the hotel on the website to try to mediate. It lies right at the train station, but where the train station no exit has. However, this is the only thing i had to complain about. Directly opposite of the hotel you will find a good eatery. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Daniel
Great value for money archived
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • July 2012
Smooth drain from check in to check out. Competent and very friendly service in the restaurant. Only small point of criticism: 1 towel and 1 towel a bit stingy for 1 person. - besides that as mentioned very to! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Claudia
Gladly again archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • June 2012
Very friendly staff / varied and delicious breakfast buffet / Zimmer611 while having the windows open at night unfortunately rather noisy/from the main train station very easily accessible on foot / all sights nearby / in short: gladly again with quiet room read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Christl
Nice small city hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Business trip
  • April 2012
Excellent and rich breakfast. The Wi-Fi works with Iphone 4 GS unfortunately not at all, with laptop there is the connection. Apart from that room everything great, nice spanish TAPAS -restaurant and comfortable small bar - at any time gladly again! read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
Close
Tina
Great design room archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • March 2012
Excellent design-room. I had one of the freshly renovated water fall -design-room used. This rooms are excellent and absolutely design moderately furnished. The rooms are clean and have a water fall on photo. Absolutely recommendable nonetheless! Have never had such a kind of hotel experienced! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Janine
A modern hotel at an affordable price archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • July 2011
At first glance i had the hotel not at all as a hotel detected, but a bar in the hotel drew my attention. But hardly had i the hotel entering, i was from the modern design positively surprised. Almost a cool ambience, but not sterile or bare. Our room was on the 6. floor, over several lifts reachable was. As it is not an so-called 'giant hotel' was, was the number of rooms well arranged. There were all sorts of guests there. Young couples, parents with children, but also older people (60+) we met. We had the breakfast option. read hotel review
  • Room
    5.0

    The room consisted of a large king size bed, a desk, an i- podfähigen music system, as well as a separated bath. Far you could all window open. Our bathroom had a bath tub.

  • Gastronomy
    5.0

    There was on the ground floor a restaurant, we in the morning our breakfast revenue. Initially me the buffet very small before, but a lot you have to order directly with the staff, so that the dishes freshly prepared were. I found this a good idea, because the food individually prepared is. There was buffet fresh fruits, yoghurt, bread, cold cuts, cereal, various juices. Individually were coffee, choco, egg variants ordered. The breakfast was with us included in the price. Very lots of guests were present, came the service not to one hundred per cent with re-filling after. A bit annoying were furthermore the loud private conversations two women from the staff.

  • Service
    5.0

    The frontdesk was very friendly. There our room was not yet cleaned, we could our suitcase parking. These were by the staff in the room born. Even at breakfast was the service in any case on the spot. With us spoke the staff german, but in principle also english or french spoken. The cleaning of the rooms was a little slow, but thoroughly. It was the cleaning staff also in our room, al we in the afternoon from our first trip back.

  • Sport & Leisure
    0
  • Hotel
    6.0

    At first glance i had the hotel not at all as a hotel detected, but a bar in the hotel drew my attention. But hardly had i the hotel entering, i was from the modern design positively surprised. Almost a cool ambience, but not sterile or bare. Our room was on the 6. floor, over several lifts reachable was. As it is not an so-called 'giant hotel' was, was the number of rooms well arranged. There were all sorts of guests there. Young couples, parents with children, but also older people (60+) we met. We had the breakfast option.

  • Location
    6.0

    This hotel lies close to from the train station, and well reachable on foot, if you are not several suitcase to drag has. Apart from that you can also easily take a taxi. On foot we needed around 5 to 10 minutes. Nearby were small bars, restaurants. Nevertheless the hotel lies not as central, that you with the volume adjoining places had to fight. From the hotel it was as described above within a very short time to the train station and therefore to the center. From there you could ship excursions on the lake, the center to watch or simply by the streets strolling. The Switzerland is not so big. We were traveling from Basel and required only an hour by train. In Basel there is also a airport, very good public transport to reach is. The view from the room was not top (no sea view), but we could over Luzern look and handed us.

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