Hotel Susesi Luxury Resort(5 stars)

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Average rating

492 hotel reviews

    Rating by categories

  • Hotel in general
    5.5
  • Room
    5.6
  • Service
    5.4
  • Location
    5.3
  • Food and Drinks
    5.7
  • Sport & entertain
    5.4
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220 hotel reviews in Englishsorted by travel date
Christoph
Great hotel
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2013
We were at the start the season. Highly motivated and friendly staff. Gladly again at any time. From the ' russenproblem' in the past partly to schlechterbewertung, we didn't notice anything. Obviously travel to other times. The hotel was only a small part of occupied. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Manuela
Is it better?
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • March 2013
We are for the 3. time and the 4 stay in september already booked. The food quality, is in the right place here, everything is lovingly arranged even if as with us sometimes only about 100 people in the house were. They are all very friendly and always around the well-being of the guest endeavors. Also german-speaking staff is there. In case of any problems of all kinds filize from the guest carer report she speaks perfect german and also at the front desk and in the restaurant one can inform oneself. Conclusion : great hotel which we absolutely recommend could! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Sabine
Pure luxury
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • February 2013
This hotel corresponded to the descriptions luxury in full,- pure relaxation! Service of the great class. We will be back read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
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Josef
Big disappointment
  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • December 2012
We had in the hotel susesi luxury resort features Thomas Cook at the time from 23-12-12-11,01. 13 a senior suite. After arriving at the 23 december in the evening when it was raining we have a suite. Directly we noticed, that we were on a tin roof looked, on the rain crackled and the prospect impaired. Lodged a complaint immediately we at the front desk and asked another suite. Here one put off us on the next day, since the competent mr only the next morning to be represented. So we spend the first night because of the constant ... drum of the rain on the metal roof. The next morning the sun was shining. They reflected on the metal roof, that sit or even read on the balcony was impossible. The sound of several fans on the roof was really annoying. (see pictures) The suite was also not the zimmerplan as on the website, of the hotel obvious, but consisted of two double rooms with passage. On the next day we went together with our travel guide to the front desk. There the tour guide with a handshake from the front service manager welcomes, we the guests, by the arrogant, pretentious and rude tranquil mr hardly rewarded with a glance. The negotiations for another suite with him in turkish run, which the guide we translated. After longer search showed us the manager a suite with land view and a view to further blechdächer, although we booked sea view had. Then he wanted to us a normal double room with a view of the sea without any compensation force, although the 554 rooms of the hotel it is estimated that only 30 rooms were occupied. For an upgrade was only not at all received. Meanwhile i had the suspicion that he was german was. Of al i it directly challenged this gave it also. I think this just rude. Disgusted and disappointed with the room which was not the booked category, the attitude of the manager, we requested the immediate transfer into another hotel, in the the next day moved. read more
  • Room
    3.0

    The furnishings the senior suite had seen better days. Defective drapes, loose only on a screw hanging lighted make-up mirror are not security and the standard of a 5 star hotels. The suite was not the zimmerplan as on the website, of the hotel appropriate.

  • Gastronomy
    5.0

    The main restaurant was lack of guests closed, we were in a room next to the spa area with a reduced buffet looked after. The staff was very friendly and the service good. Here we noticed, that except us only a few guests were there. Even at breakfast were no more than 20 persons to see.

  • Service
    3.0

    With the customer service was a communication on german not possible, thus for us not usable. In my opinion it was more adjusted to guests from eastern europe. Also at the front desk the communication was poor.

  • Sport & Entertainment
    2.0

    The whole hotel worked dead. All facilities except the spa area were closed. Who loves the loneliness, is here for christmas and the end of the year in good hands.

  • Hotel
    2.0

    We had in the hotel susesi luxury resort features Thomas Cook at the time from 23-12-12-11,01. 13 a senior suite. After arriving at the 23 december in the evening when it was raining we have a suite. Directly we noticed, that we were on a tin roof looked, on the rain crackled and the prospect impaired. Lodged a complaint immediately we at the front desk and asked another suite. Here one put off us on the next day, since the competent mr only the next morning to be represented. So we spend the first night because of the constant drum of the rain on the metal roof. The next morning the sun was shining. They reflected on the metal roof, that sit or even read on the balcony was impossible. The sound of several fans on the roof was really annoying. (see pictures) The suite was also not the zimmerplan as on the website, of the hotel obvious, but consisted of two double rooms with passage. On the next day we went together with our travel guide to the front desk. There the tour guide with a handshake from the front service manager welcomes, we the guests, by the arrogant, pretentious and rude tranquil mr hardly rewarded with a glance. The negotiations for another suite with him in turkish run, which the guide we translated. After longer search showed us the manager a suite with land view and a view to further blechdächer, although we booked sea view had. Then he wanted to us a normal double room with a view of the sea without any compensation force, although the 554 rooms of the hotel it is estimated that only 30 rooms were occupied. For an upgrade was only not at all received. Meanwhile i had the suspicion that he was german was. Of al i it directly challenged this gave it also. I think this just rude. Disgusted and disappointed with the room which was not the booked category, the attitude of the manager, we requested the immediate transfer into another hotel, in the the next day moved.

  • Location
    3.0

    In the more immediate vicinity nothing, next shopping possibility in Belek.

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Silvia
Outstanding hotel
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
Our first stay at the susesi luxury resort has us really amazed. That is a hotel what the 5 stars really deserved. The whole complex is super maintained, room and bathroom very big, the culinary offer really excellent. The buffets were in diversity, presentation and taste of the food was simply fantastic and not more to beat. At christmas and new year's eve was a multi-course menu of the finest quality serves, plays with live music. In our opinion was the music at the pool something too loud, but since the tastes are known to be different. The staff were ... without exception very friendly and constantly endeavored around our well-being. There are shops in the nearby located Belek, what with the taxi to reach is. For excursions in the area you should a rental car book, since for example a drive to side or Antalya with public transportation very inconvenient (times change). Overall the hotel we can highly recommend. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    3.5
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    3.0
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Ralph
Very recommendable for young to old Very recommendable for y
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • December 2012
We had a outstanding price performance ratio for the winter in Belek to test. We had a outstanding price performance ratio for the winter in Belek to test. The staff at the hotel is attentive, friendly, multilingual and always tried the best to give. The staff at the hotel is attentive, friendly, multilingual and always tried the best to give. Top! Top! read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Jens
A super hotel with very pleasant staff
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • November 2012
A very large resort with great pools. All furnishings are very well maintained and super clean. The all-inclusive program is perfect. The buffet in the main restaurant is brilliant. read more
  • Room
    6.0

    Modern, spacious and very clean. I was very satisfied. The beds are very good and not worn out. Coffee, coffee maker and minibar, and a flat screen tv are part of the facilities. The room what i had was in the main building and was very quiet.

  • Gastronomy
    6.0

    Great food in the main restaurant and at the pool bar. The italian à-la-carte restaurant at quality holidaymakers... Still good. The kitchen is very diverse and offers something for everyone.

  • Service
    6.0

    The employees are very friendly and accommodating. Unfortunately only speak a few staff members spoke german. Of the guest relation could you expect can. The cleaning staff the room is really friendly. Thanks to Hatice.

  • Sport & Entertainment
    5.0

    Very nice spa area. It might be a further relaxation room are created. The treatments in the vip area are very pleasant. Beach chairs at the pools are sufficiently available. Same goes for the beach, as well as the indoor pools. Completely a great hotel with many facilities for disabled guests. The entertainment in the evening in the hotel bar was unfortunately not very imaginative.

  • Hotel
    6.0

    A very large resort with great pools. All furnishings are very well maintained and super clean. The all-inclusive program is perfect. The buffet in the main restaurant is brilliant.

  • Location
    5.0

    About 20 minutes by foot from Belek away. The taxi cost for a route 5,00 Euro. You have but also the possibility with a shuttle for a Euro drive (commuted) and stops in front of most hotels.

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Christof
November blues ade. Top
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2012
Zuxdieser season an absolute great hotel for ruheuhe seeking couples ideal. With a little gluek you can still the pool and possibly enjoy the sea. The beach bar is open the whole hotel makes also at this time of year the impression as if it in the winter sleep again. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Gerhard
All great without flop!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • November 2012
The hotel is very recommendable, everything very clean and the outdoor areas in top condition. The staff was very friendly and always on service carefully. I will certainly be back! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Mehtap
Magnificent vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
Susesi luxury resort is a huge and nice hotel. Although the hotel very big is, was very paid attention, that it clean and tidy is and remains. Every day and at any time the hotel complex tidy and cleaned. Also we found the all-inclusive ultra offer from the hotel very great. We had the possibility us every time, without in addition to pay, tea, coffee, cakes, etc. To get. During our holiday were mostly local guests in the hotel. Also tourists from other nationalities like for instance France, England, Germany, Russia etc. We have our vacation really enjoyed and recommend ... it to everyone. read more
  • Room
    6.0

    We had a large double room with a view of the sea addressed. Every day was our room cleaned. We had a small mini bar, which filled up every day was. Additionally we had also the possibility, itself coffee and tea in the room making facilities. Also, us the hotel shampoos, body lotions, soaps, wattestäpchen and other toiletries available. Only toothbrush and toothpaste you had to take. Also we had lots of towels (different sizes), bathrobe and bathing shoes in the room. Towels for the beach, pool and spa in addition you could free of charge in the hotel check-out counters.

  • Gastronomy
    6.0

    The food of susesi was sublime. It were every day different dishes from different countries prepared. The service was really great. Hardly sat down at the table, you were served immediately. Empty plates and glasses were immediately cleared up and brought new drinks. Also in the restaurant and during the service was for cleanliness and hygiene were very important. The ambiance in the restaurant was very pleasant.

  • Service
    6.0

    We found the service from the hotel great. Wishes and requests were immediately reacted and paid attention, that the guests comfort and your vacation. Our room was perfectly cleaned and the minibar re-filled. Every day our bed was nicely decorated, we very nice found.

  • Sport & Entertainment
    0
  • Hotel
    6.0

    Susesi luxury resort is a huge and nice hotel. Although the hotel very big is, was very paid attention, that it clean and tidy is and remains. Every day and at any time the hotel complex tidy and cleaned. Also we found the all-inclusive ultra offer from the hotel very great. We had the possibility us every time, without in addition to pay, tea, coffee, cakes, etc. To get. During our holiday were mostly local guests in the hotel. Also tourists from other nationalities like for instance France, England, Germany, Russia etc. We have our vacation really enjoyed and recommend it to everyone.

  • Location
    6.0

    Susesi is located in Belek and is the Airport Antalya from in 30-40 minutes to reach.. From the hotel you can Belek with the taxi or tractor in 5 minutes. There you had many shopping possibilities.

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Filippo
Really good
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
Very recommendable. When in full occupancy you over relax. Hotel is unusual with a own style. You can sit on high quality and less on the mass. The difference to the other installations is clearly in the detail. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Friedrich
Very relaxed family vacation, great hotel
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
Pleasant atmosphere, by good layout in the dining room is a cafeteria prevented, Extensive, well-kept complex, super beach location, read more
  • Room
    5.0

    Had a double room with side sea view on the 3. floor, To 4 with bed for 3-year-olds and crib for baby Absolutely sufficient, view so so, but ok, the sea was Already very laterally... Nice big bathroom, wonderful Great beds!

  • Gastronomy
    5.0

    An uncanny variety and selection 24 hours expected a, Unfortunately the dishes often lukewarm... But everyone Finds which for its taste. There is also a Babysitting buffet with glass! We were very satisfied!

  • Service
    5.0

    Very accommodating, very child friendly and hospitable. Service in the room io, perfect only, if you Money left... Otherwise the hotel and the beach very Kept clean.

  • Sport & Entertainment
    6.0

    Have every day beach volleyball and stepärobic Al fresco-lovely, in october There was a maximum of 5 students, otherwise big offer From pilates over yoga to Zumba... Evening there was also, we could not Visit, since small children. Were anyway from the Offer and the art the entertainment pleasantly surprised!

  • Hotel
    6.0

    Pleasant atmosphere, by good layout in the dining room is a cafeteria prevented, Extensive, well-kept complex, super beach location,

  • Location
    5.0

    If you the hotel not want to leave and Such a holiday not as' country & people- kennlern holiday Turkey ' Looks, then only the great location this... Have the hotel not leave...

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Christian
Excellent holiday with obstacles
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
We were both of our children (3 and 7 years) in the hotel. By the number of pools it was for children a paradise. However you shouldn't be sensitive opposite cold water his. The sea had felt like 10 degrees water temperature more than the pools. Unfortunately was our luggage we on the way there not completely. We needed 2 simple toothbrushes and something suntan creams. In the hotel shop wanted us friendly mr 34,00 Euro for the 2 simple zahnbüsten berechenen and 25,00 Euro for a bottle of sonenncreme. An absolute unverschämheit. With complaint at the front ... desk they helped. Under son has 3 days before departure, the arm broken. We stayed in a private clinic in Belek and the medical aid was on western standard. For this reason we had to unfortunately our home earlier. I needed a confirmation from the hotel for our earlier departure for the reiseabruchversicherung. After a long discussion at the front desk was this not without a plausible reason, scandalous. The child care looked good, however it must be child before Russian learning, otherwise it was unfortunately lost. The percentage of Russian guests, the absolutely not unpleasant noticed, took at least 75%. That was almost everything on the Russian audience set. As mentioned, it did not disturb. The hotel offers so many facilities, that the russenüberschuss completely no matter was. The only thing which I really a bisßchen nasty found, was the ageing thick carpet in our senior suite. If you consider, how much time the maid, the carpet to clean, a light disgust already evident. read more
  • Room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    1.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Sven
Really great!
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
Amazing hotel and very well maintained facilities! Unfortunately there were only a few german speaking Guests in the hotel and the children was partly a bit boring! read more
  • Room
    6.0

    Also there were no deficiencies; clean, everything there and several times bettenwechsel, towels etc.

  • Gastronomy
    6.0

    Here no wishes remained unfulfilled; great!

  • Service
    5.0

    All staff was very accommodating and friendly; the main language Shifts more and more in english ; but also german is partly spoken and understood.

  • Sport & Entertainment
    4.0

    Great pool and slides; everything looks good and is also technically perfect! During our travels was the pool however already very cold and was not heated! To a few meters swim started the finger to clench and the kids were cold! These must not be! In the sea it was significantly warmer!

  • Hotel
    6.0

    Amazing hotel and very well maintained facilities! Unfortunately there were only a few german speaking Guests in the hotel and the children was partly a bit boring!

  • Location
    5.0

    Directly at belekt and by taxi or tractor good connection the village!

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Gönna
Very recommendable hotel
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
We had the luck with 2 families in a suite (?!) With 3 bedrooms and 3 bathrooms over 2 floors, with direct access to a pool to stay. It was absolutely brilliant, we got in the morning equal before breakfast rounds and the afternoon from palmenpool after 'home' floated. It emphasizes, I would like to especially the consistently expensive food in the main restaurant. ( had I had never experienced something like that) Even though the dining-hall inside bahnhofcharme, but if you outside could get a spot, it was pleasant to sit in. We never had the need the individual ... theme restaurants to visit (10€ extra charge per persons); since it is in the theme nights from the main restaurant reflect. The service was fast and friendly. Remarkable I found, that all alcoholic beverages in all inclusive branded articles were and no nonameprodukte. I am gladly anytime again to new hotels for the next vacation trip around, but I would really gladly again back. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Karin
Sorgenloser beach vacation thanks to great service
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2012
Recommendable hotel for a beach vacation. We felt very good. To our suite had a butler -service. Our butler, Zafer, was wonderful. He gave us each desire from the lips and gladly also solution, to us and above all our kids the stay especially to make. Like he also times the children beware. The entire staff is very child-friendly. The suite also has a chalet at the beach - really great! Here you can the whole day and just feel comfortable. Recommendable is also a breakfast chalet. The chalets can also be booked separately. That however the one negative was ..., the foreign languages skills of the staff. English was not all good spoken and so was the communication sometimes a difficult venture. Nevertheless: great hotel, great service. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Saskia
Nice hotel, with a few small drawbacks
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
The hotel is huge. Several building complexes themselves to a whole. In addition in the beautifully designed garden area, but rather secluded, still larger villas. The hotel was before several years built and now already some signs of usage noticeable. That means: on the first glance everything is beautiful and luxurious, but if you take a closer look one sees one or another thing maybe not quite fit. The entire area tries always clean and tidy. You always saw workers rumwuseln the busy are all clean. In the susesi you can only ultra all-inclusive. You can actually the whole day ... somewhere something meal snack bar by the pool, Gözleme, snack restaurant and the main meals in the main restaurant. Beside the standardangeboten you can for 10 Euro per person also a specialty restaurant visit. These include asian, mexican, steak and fischresaturant. From the late afternoon is possible the guests also a patisserie available. There you can with cakes and sweet desserts fill your tummy-beat. The hotel offers also a mitternachstsnack, this but we didn't use it! Now in october the hotel was not completely sold out, that means you always had a beach chair and there was also with the food very pleasant. The types of people were with us was very mixed. Apart from german and austrians, british, french, turks and russians. There is no Nation misbehaving. Altogether one could say, that the susesi definitely the luxury category counts. Not every star hotel in Turkey can compete. read more
  • Room
    5.0

    Our room was very nice equipped with everything you on vacation need and in such a hotel also expected. The only blemish the bathroom. Here evenly also again, first view wow. 2. view well. The bathroom was also carelessly and without atmosphere furnished, but surely, that is also a matter of taste. We had booked a sea view and got. The view was over the wonderful garden area in the direction main restaurant (was however not to be heard!) And in the background then the sea.

  • Gastronomy
    6.0

    Food, food and more food. The quality and abwechslungsreichheit is great. I think if one finds there nothing, it is really a strange contemporary which the meals concerns.

  • Service
    6.0

    The staff was always very hard the guests a great vacation to offer. Both with the food, as well as at the bars and at the room cleaning were all very friendly and decent. I think with english one is in the susesi the best service. While some of the staff also somewhat german, but english is, and remains, the easier you can get by with. The susesi has excellent customer service! I believe these ladies do in the hotel a very good and important job. In all cases you can contact you and it will immediately searched for a solution.

  • Sport & Entertainment
    6.0

    There were many things offered with or without animation team could do. Next to Volleyball, football ; water polo table tennis; badminton and many more you can also relax in the hotel's own gym move. The furnishing was okay, but i found the location(is above the indoor pool ),the size(rather somewhat small) and the atmosphere( somewhat carelessly) as unpleasant. Evenings there was, as far as possible, always offered something and so it was not boring. Who your peace wanted, could also a water pipe and comfortably on the pool bar set or a walk through the garden make.

  • Hotel
    5.0

    The hotel is huge. Several building complexes themselves to a whole. In addition in the beautifully designed garden area, but rather secluded, still larger villas. The hotel was before several years built and now already some signs of usage noticeable. That means: on the first glance everything is beautiful and luxurious, but if you take a closer look one sees one or another thing maybe not quite fit. The entire area tries always clean and tidy. You always saw workers rumwuseln the busy are all clean. In the susesi you can only ultra all-inclusive. You can actually the whole day somewhere something meal snack bar by the pool, Gözleme, snack restaurant and the main meals in the main restaurant. Beside the standardangeboten you can for 10 Euro per person also a specialty restaurant visit. These include asian, mexican, steak and fischresaturant. From the late afternoon is possible the guests also a patisserie available. There you can with cakes and sweet desserts fill your tummy-beat. The hotel offers also a mitternachstsnack, this but we didn't use it! Now in october the hotel was not completely sold out, that means you always had a beach chair and there was also with the food very pleasant. The types of people were with us was very mixed. Apart from german and austrians, british, french, turks and russians. There is no Nation misbehaving. Altogether one could say, that the susesi definitely the luxury category counts. Not every star hotel in Turkey can compete.

  • Location
    4.0

    Well the location is difficult to assess. Positive is the transfer time to the airport. Lasts up to 45 minutes. Also the location at the beach is very nice. But what we as not so great found, the place was Belek. It only consisted of shops which any plagiatsartikel sell and nothing else! So if you like the ' shopping ' in Turkey runs, the in Belek feel very comfortable.

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Beate
Susesi - gladly anytime again!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
Especially the friendliness of the staff was great. We were literally every desire 'of our eyes'. Hardly had the (always clean and nice set) tables set, has been the preferred drinks enough and dirty dishes cleared quickly. The food could have been a bit hotter, the appetizers and the desserts are however very recommendable. Despite the size of the hotel you will find-in the low season location-its' niches ', be it at the ( peace) pool or at the bar. Susesi - gladly again at any time! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Distance to the beach
    6.0
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Horst
Hotel for Russian-speaking tourist
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2012
Staff with German language skills you have to front desk and guest service search. Apparently these persons permanently not present. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    2.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Helga
Amazing hotel and the food is very good
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
In the spa area I think children are not appropriate. The staff can can partial no English or German and is nothing special friendly. Loungers in the resting room are reserved and nobody is to see you use them. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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