Hotel Susesi Luxury Resort(5 stars)

İskele Mevkii, 07450 View on map

Average rating

618 hotel reviews

    Rating by categories

  • Hotel in general
    5.6
  • Room
    5.5
  • Service
    5.3
  • Location
    5.1
  • Food and Drinks
    5.6
  • Sport & entertain
    5.4
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271 hotel reviews for undefined sorted by travel date
Lisa
Fantastic holiday with brilliant service
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2014
The Susesi is a very large hotel, but still feels welcoming and is always spotless - I saw cleaners discretely cleaning throughout the day. As with other hotels in Belek, the guests are mainly Russian, and yes, some of them are breathtakingly rude, but some of the worst behaviour I saw was from British families - two of whom thought it was perfectly acceptable to blame pool staff for the bad behaviour of their children whom they'd basically left to their own devices all day. None of this is the Hotel's fault and I feel very sorry for the staff ... who have to cope with being treated this way. read hotel review
  • Room
    6.0

    Our room was very spacious and always clean. The bar is well stocked and the children loved the Haribos.

  • Gastronomy
    6.0

    The main buffet was very large and of a very high quality. You would have to be extremely picky to not be able to find something you liked. It was fresh and very well made. The A la Carte restaurants were worth the extra money (Turkish and Mexican were free) and we had no problem booking them, as long as you can be a little flexible with the date. There was a wide time window to go, which was a great idea, and the guest relations staff were delightful to deal with. A special mention must go to RAIF at the Takatuka bar - the BEST cocktail maker who made me 'surprise' cocktails every day - all of which were unique and totally delicious. Also to ONDER at the Takatuka restaurant - he always met us with a smile and found us a table - on a very hot day even moving it to be under a fan! He knew our favourite drinks and they would magically appear throughout lunch - FANTASTIC! Thank you ONDER and RAIF!

  • Service
    6.0

    I cannot rate the service highly enough - despite the size of the hotel, after a few days the waiters, bar men and animation staff knew our drinks orders and names and even our favourite tables in the restaurants! The maid was great and we came back to elephants on the childrens' beds one day - made from their duvets with flower eyes!

  • Sport & Leisure
    6.0

    Susesi must have the hardest working animation staff - but also the best! All of them stopped to have a chat with us, and the belly dancing class and pool games were brilliant! My children also really liked the pistol shooting they did with the teen club, and I was very impressed by how carefully and safely this was done by ALP. A special must go to MUSTAFA (with the long hair) who is just BRILLIANT - I think he must know every guest and their family by name, and he works so hard but always with a smile. He has lots of knowledge about Turkey but always comes by to let you know what's happening with the entertainment for the day and what all the shows are about. We would have missed a GREAT Cuban acrobatics show if it wasn't for MUSTAFA telling us we must see it. The shows are of a very high standard, but it's the animation team who make the holiday - and they are the BEST at Susesi - thank you and keep up the good work!!

  • Hotel
    6.0

    The Susesi is a very large hotel, but still feels welcoming and is always spotless - I saw cleaners discretely cleaning throughout the day. As with other hotels in Belek, the guests are mainly Russian, and yes, some of them are breathtakingly rude, but some of the worst behaviour I saw was from British families - two of whom thought it was perfectly acceptable to blame pool staff for the bad behaviour of their children whom they'd basically left to their own devices all day. None of this is the Hotel's fault and I feel very sorry for the staff who have to cope with being treated this way.

  • Location
    6.0

    The hotel is right on the beach and a short taxi ride (5 euros) from Belek centre with a weekly market and plenty of shops.

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Lise
Best holiday ever!
  • Recommended hotel
  • Families
  • Beach holiday
  • June 2014
We were 13 people who travelled together. 8 adults and 5 teenagers age 15-20. We all have only positive words to say about Susesi. Excellent variety of food and drinks which we had access to 24/7. Two big, nice pools and very close to the beach. I want to thank the AMAZING animation team on Susesi. With them around, you would never get bored. During day time, they arranged activities such as dart game, water polo, diffrent pool games and much more. Excellent for the teens! There was a party every night, but diffrent parties each night. The animation team ... were there too, dancing and making sure you have a good time at the party. Shoutout to the amazing Senol and Mehmet from the animation team. You made our holiday complete. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Regula
My fantastic holiday in susesi hotel.
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • February 2014
Large room with 2 king size beds. The hotel corresponds the condition and cleanliness the 5 star standard. Thanks to all-inclusive, food around the clock possible. The food is varied, plentiful and of good quality. wireless internet throughout the hotel free of charge, questions were always answered. Very attentive and friendly staff. Requests were taken seriously and where possible dealt with immediately. We will book this hotel again. read hotel review
  • Room
    6.0

    The room was nicely furnished, very clean and spacious. The bathroom was also very large and clean. There were daily diverse shampoos, duschdass, body lotion etc. ready. The air conditioning system could one from the room even tax. The tv had the diameter of about 80 centimeter and gan at least. 10 german channels. There was the possibility to coffee and tea in the rooms to make. The minibar was free of charge every day, freshly refilled.

  • Gastronomy
    6.0

    The restaurants were very clean and large. The quality of the meals and the beverages was of very good quality. It gave to each day other dishes for example, sushi, fish, kalbund rindsfilet, ect. the price was all-inclusive The atmosphere was overwhelming! The dessertbuffe was the hammer :-) huge variety of pies, cakes, creams, cakes, fruit, ect.

  • Service
    6.0

    The friendliness of the staff was exemplary and courteous! Good foreign language skills were the staff available. (also german) The rooms were cleaned thoroughly every day and the frottierwäsche and sheets changed daily. Children from 0a about 15 years have special care and becoming. Well kept. Complaints we had in no way! Suggestions were taken up and if possible dealt with immediately.

  • Sport & Leisure
    6.0

    I loved the large fitness room with very good equipment. A fitnessinstruktor was always helpful and very friendly. Beach chairs, hammocks fresh towels were also in the february already plentifully available. The pool was well maintained but still cold, but in the hotel 2 spacious heated pools (28 degrees)

  • Hotel
    6.0

    Large room with 2 king size beds. The hotel corresponds the condition and cleanliness the 5 star standard. Thanks to all-inclusive, food around the clock possible. The food is varied, plentiful and of good quality. wireless internet throughout the hotel free of charge, questions were always answered. Very attentive and friendly staff. Requests were taken seriously and where possible dealt with immediately. We will book this hotel again.

  • Location
    6.0

    The distance to the beach about 150 meters through hotel-own garden with pool area. various restaurants in the Areal available. Opening hours saisional Shuttle buses are available and bring the guests to the shopping, golf ect. several bars and discos, bowling alley, game room, and kinderecken are available. Saisional also kids' program and entertainment.

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Hans Franz
Susesi Belek: gladly again!
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • January 2014
A super hotel. There was nothing to criticize. Such a pleasant holiday and a good i had not yet. Always again with great pleasure! read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Transportation connection and available excursions
    5.0
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Barbara
Great hotel, we will definitely come back.
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Other stay
  • January 2014
We were to meet friends in the hotel. We can only say it was great from the beginning to the end. Since we ourselves in the Turkey live and therefore often in different hotels in the Turkey are we can only say it is a great hotel, we will definitely stay there again but then somewhat longer. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    0
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Julia
Perfectly it cannot be!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • December 2013
We thank all members of the susesi luxury resort. We had a perfect holiday at the it lacked nothing. Despite, the weather didn't cooperate and we about 80% of our holiday only rain had we were more than maintained! Thank you! It goes without saying, that we come back! We have a new dream hotel, thanks again. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
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Gerhard
Successful new year 2013/14.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • December 2013
It was a successful new years eve trip in a beautiful hotel with excellent service and a variety of food and drinks. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Ferdinand & Eva
New year's eve in top-hotel mit diversified programme.
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • December 2013
We were to 2. masl in susesi. The first time, in november 2012, by coincidence, because our reserved hotel was overbooked. It has our positive impression is confirmed. The super nice staff always had an open ear for our wishes had. Especially the service staff Mahmut and Ali we would like for their attentive care thanks. Also the other staff was very well trained, attentive and friendly. The management is doing a good job. The service was always helpful and kept the new year's eve always the overview. Check-in and check-out was smooth. Only criticism, there are too few parking ... spaces on the hotel area. We are on the new year's eve-afternoon arrived and had not much more time, a place in one of the round galatische to secure. But the customer service has a capacity of an internationally occupied table found. The food was really fantastic. The order was a good choice. We had between the hallways always time we with the neighbor table from the Turkey, gigabyte and the Ukraine to keep you entertained. Everything nice couples. Overall we loved it, that turkish guests and the international guests not to countries separated were, as we have in other hotels experienced. However english is a little control. The new year's eve prgoram was stylish and very nicely: From 18:30 there was the opening with ball-cocktail in the foyer of the large ballroom. From about 8:00 p. m. the great band 'golden trombne'. Their repertoire was international music, but also with many turkish songeinlagen. The usual belly dance were allowed so a night not to be missed. Against 11:00 p. m. was a professional dance deposit presented. After silvestersekt and fireworks went to the disco, where gogo-girls with their dancing for a touch of erotic made. In short a successful evening. For the kids was a private kids program hosts, so that the parents in peace to evening food, the program and dancing could. Shortly before midnight then all came together. On 1 january gave it then starting from 7:00 a. m. until 4:30 p. m. brunch. If you didn't find anything, it was your own fault. Altogether can we say, that we were at the 7 days the diverse and excellent food with international dishes, but also the excellent turkish cuisine and felt very comfortable. What apparently many not know or have found, was the bar/café more in the 4 floor of the main building. With a beautiful view over the hotel area and the sea were from 16:00 cakes and coffee and cocktails until 12:00 p. m. enough - a great location. We will definitely go back to susesi. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Tabea
Very good hotel with a few drawbacks
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2013
Very nice, large and well-kept hotel area The rooms are relatively large, for our taste sufficiently. The double rooms are available with twin beds, as well as with king-size bed, a small balcony Bathroom with bathtub. The closets were sufficient. The room cleaning could be a bit more thoroughly, then for example the duschreste the predecessor not more on the tiles to find The hotel wasn't exactly new anymore and there are here and there in the rooms a few signs of wear, especially the floor could be renewed sometime. The mini bar each day on the new refilled. There ... is a huge pool area. The garden area is beautiful and very good for walks. The guest structure is very much mixed, few russians, many germans & scandinavians. For families, this resort especially suitable. You have a large and wide range of activities, also in bad weather in the hotel no boredom. There is a 2 indoor pools, a bowling alley, billiards, and so on. The food is huge and tasted very good, Daily changing buffets. The service staff could be more friendly. For 1 00 €ordered the hotel shuttle to the airport, only after repeated request, but 30 minutes late. Nobody felt responsible, even the boss of the reception was tacitly of them. Here service is not very important. read hotel review
  • Room
    4.0

    Size of the room was enough Bathroom could be more cleaning

  • Gastronomy
    6.0

    Very, very good Daily changing buffets very good taste

  • Service
    4.0

    The staff could be in every section friendlier. The ladies from the housekeeping could not even say hello.

  • Sport & Leisure
    6.0

    Very good Large leisure activities, both outside, and inside

  • Hotel
    5.0

    Very nice, large and well-kept hotel area The rooms are relatively large, for our taste sufficiently. The double rooms are available with twin beds, as well as with king-size bed, a small balcony,. Bathroom with bathtub. The closets were sufficient. The room cleaning could be a bit more thoroughly, then for example the duschreste the predecessor not more on the tiles to find The hotel wasn't exactly new anymore and there are here and there in the rooms a few signs of wear, especially the floor could be renewed sometime. The mini bar each day on the new refilled. There is a huge pool area. The garden area is beautiful and very good for walks. The guest structure is very much mixed, few russians, many germans & scandinavians. For families, this resort especially suitable. You have a large and wide range of activities, also in bad weather in the hotel no boredom. There is a 2 indoor pools, a bowling alley, billiards, and so on. The food is huge and tasted very good, Daily changing buffets. The service staff could be more friendly. For 1 00 €ordered the hotel shuttle to the airport, only after repeated request, but 30 minutes late. Nobody felt responsible, even the boss of the reception was tacitly of them. Here service is not very important.

  • Location
    5.0

    Distance airport 45 kilometer, about 30 minutes by car The hotel is located right on the beach.

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Ramona
A perfect holiday...
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
Understand the negative reviews not sure if you are looking for you can always find something! We were very pleased with the hotel (we were already very often in turkey!) And find the susesi luxury resort to the best hotels in turkey! read hotel review
  • Room
    6.0

    We had a three-story pool villa with pool access - just fantastic!

  • Gastronomy
    6.0

    Food was very good and very varied - if you couldn't find anything here has to be better cook for yourself!

  • Service
    6.0

    Each staff spoke either german or english, so the communication was no problem at all. I can not expect that one in turkey everywhere spoke perfect german (then should one rather take a holiday in germany)! Friendly and fast are all without exception - but our cleaning strength of the room was just super great! Thank you

  • Sport & Leisure
    5.0

    Except that the pool was very cold - everything was perfect!

  • Hotel
    6.0

    Understand the negative reviews not sure if you are looking for you can always find something! We were very pleased with the hotel (we were already very often in turkey!) And find the susesi luxury resort to the best hotels in turkey!

  • Location
    5.0

    Quite simply drive in the taxi -5 euro to belek and there one gets everything which one in the turkey wants to receive ☺

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Peter
A dream has come true, for luxury vacation exactly correctly
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2013
This hotel made our holiday really fantastic to be. The booked king suite was gigantic, the corresponding service phenomenal, a compliment to murat for his tireless efforts. We have all the speciality restaurants were completely thrilled, the pool area inside and outside the children, the child care programme less (therefore only 5 instead of 6 suns!). We'll be back! read hotel review
  • Room
    6.0

    The king suite was a absolute dream, private swimming pool and a private terrace, jacuzzi, private bar, a megariesiges parents, the children's room was a bit too small (on the zimmerskizze was the 3. room and separate rooms suitable for use, what it is not!) Great bathroom, lovely spacious living room. And if then still the music fully worked, a wonderful stay

  • Gastronomy
    5.0

    We could all specialty restaurants test and were completely satisfied. The friendliness, the service and the food was perfect, although from time to time for smaller children not the best seat possibilities were present. The main restaurant was not good, especially as us in one evening quasi the food before the eyes were cleared away and we with a few things had to content. Therefore only 5 of 6 stars.

  • Service
    6.0

    Through the vip service we had a private partner, the us almost every wish to fulfill could do, the an extended family so may have. Whether breakfast or dessert after dinner in the king suite offers, shuttle service to and from the chalet, special requests when ordering, everything super made and perefekt met.

  • Sport & Leisure
    4.0

    Pool area, beach and chalets were always in good condition and could at any time without problems to be used. The slide area was unfortunately only 2 hours - and afternoons on, what the delight of children a little foggy. Shocking was the kids club, where the kids even visiting the toilet were forbidden (because 12:01 a. m., 1 minute to the beginning of the lunch for the caregivers), which led to a mishap on the way to the pool gave.

  • Hotel
    5.0

    This hotel made our holiday really fantastic to be. The booked king suite was gigantic, the corresponding service phenomenal, a compliment to murat for his tireless efforts. We have all the speciality restaurants were completely thrilled, the pool area inside and outside the children, the child care programme less (therefore only 5 instead of 6 suns!). We'll be back!

  • Location
    6.0

    With a private beach in belek located, on foot or by trolley or taxi the centre of belek be reached quickly.

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Manuel
Dream holiday in susesi luxury resort
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2013
The susesi luxury is in excellent condition. The garden plant is affectionately maintained and the architecture is unique. The rooms are large and spacious, will be cleaned every day. Furthermore, the minibar was daily refilled. Throughout the hotel is the wireless internet included and we always had good reception. The all inclusive concept is so and leaves no criticisms to be desired. While we were there, there were lots of russian guests in the hotel. read hotel review
  • Room
    5.0

    The room was a great size, the you don't often find. They are modernly furnished and a top condition. Via satellite tv, several german channels. The bathroom is also spacious and clean. In the room there is a kettle, tea and coffee to anschütten. The air conditioning also worked great, as also the telephone, the mini bar is as already said daily refilled.

  • Gastronomy
    6.0

    In the whole complex are several bars. The bar in the lobby, for example, has 24 hours open. One runs from the hotel to the pool you will find a bar, you cross the pool already the next, on the beach there is likewise a. The quality of the food and drink is excellent. With the soft drinks is partly local but also imported drinks. Also available are various alcoholic beverages. The style of the restaurant is 100% a 5 star hotel. The single dishes are lovingly prepared and the different dessert beautifully decorated. The cleanliness and hygiene was perfect. What happen can, that you a clean plates. But it can also times happen, because this walk by the dishwasher. The atmosphere is modern and pleasant. The lighting of the food is served with the latest led technology made.

  • Service
    6.0

    The staff is always friendly, set up and helpful. As mentioned above is a problem, they immediately helped. A part of the staff only spoke russian and english, there is always someone who spoke german. The rooms are daily vacuumed, cleaned and tidied up, also the mini bar filled up daily with soft drinks. The hotel itself is just a pflegehelfer present, the competence of local boutiques. You just have to a doctor from Belek come, but then his work great executes and also understands. There are however additional charges. The complaints by the staff professionally and competent welcome. It noted a always all people with politeness and decorum.

  • Sport & Leisure
    6.0

    Throughout the day, find x different activities. Every night is a different program, mostly followed by live music. What the here partially on de legs is simply unbelievable. The pool is in a great, clean and immaculate condition. Also in the same condition the chairs and screens. You never have to stress, but can the holiday relaxed and still has a place on the beach for 11:00 a. m., if not in the first row ☺. The beach was always clean and carries also the blue flag.

  • Hotel
    6.0

    The susesi luxury is in excellent condition. The garden plant is affectionately maintained and the architecture is unique. The rooms are large and spacious, will be cleaned every day. Furthermore, the minibar was daily refilled. Throughout the hotel is the wireless internet included and we always had good reception. The all inclusive concept is so and leaves no criticisms to be desired. While we were there, there were lots of russian guests in the hotel.

  • Location
    5.0

    From the international Airport Antalya you can reach the hotel within about 30 minutes, what a long bus ride is achieved. The beach is about 3 minutes on foot away from the hotel building. It is a sandy beach, which is only at the waterline a gritty is. But as soon as you step into the sea, comes back pure sand. From the hotel several excursions to sights or, for example, to the bazaar in side to be made. In the hotel there were several small shops, in which the prices but overpriced (2 €for a postcard). The next town Belek is in about 5 minutes reachable by taxi. You have to go somewhere, organized the helpful reception immediately a taxi. The nearest hospital is also just approximately 5 minutes away and was extra for tourists built.

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Hubert
The best that we have ever experienced!
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • September 2013
We had a royal suite with pool. Unique clean, generous furniture, great hot tubs. Fruit, snacks and two different wines to the front desk in the room. Exceptionally the front desk at the hotel entrance! Freshly squeezed juices and snacks were enough. Uncomplicated and great check-in, we did not once the front desk to visit, everything was from the room provided. Although we arrived around 10:00 a. m. morning in the susesi resort arrived, was our suite with two large rooms, two bathrooms, living room and pool immediately ready. Wet bar and fruit replenished daily free of charge or ... refilled. Terrific our butler 'Ufuk' - we have now been several times in Dubai (Burj Al Arab, Atlantis, the address Downtown, kempinski Palm jumeira, al maha resort, Jumeira Beach Hotel) - Ufuk everything has beaten its care during our entire stay was superb and not more to beat that!. The food is amazing: The biggest and best service, which we ever experienced. Twice we also enjoyed the à-la-carte restaurants (chinese, italian)-gourmet pur! Also enjoy the evening shows and live acts are great! We will definitely in september 2014 again! read hotel review
  • Room
    6.0

    As already mentioned above-brilliant!

  • Gastronomy
    6.0

    Incredible selection of food at the buffet, also own pastry shop! The à-la-carte restaurants were all gourmetreif! There is even a midnight buffet from 24:00 to 06:00! Everything was fresh and great shows!

  • Service
    6.0

    The friendliness of the entire staff is unique, unobtrusive! Our butler spoke even german! Room cleaning very clean!

  • Sport & Leisure
    6.0

    The leisure facilities are also great thought out, something for everyone! Beach chairs and towels-, although very many guests in the hotel, are always available!

  • Hotel
    6.0

    We had a royal suite with pool. Unique clean, generous furniture, great hot tubs. Fruit, snacks and two different wines to the front desk in the room. Exceptionally the front desk at the hotel entrance! Freshly squeezed juices and snacks were enough. Uncomplicated and great check-in, we did not once the front desk to visit, everything was from the room provided. Although we arrived around 10:00 a. m. morning in the susesi resort arrived, was our suite with two large rooms, two bathrooms, living room and pool immediately ready. Wet bar and fruit replenished daily free of charge or refilled. Terrific our butler 'Ufuk' - we have now been several times in Dubai (Burj Al Arab, Atlantis, the address Downtown, kempinski Palm jumeira, al maha resort, Jumeira Beach Hotel) - Ufuk everything has beaten its care during our entire stay was superb and not more to beat that!. The food is amazing: The biggest and best service, which we ever experienced. Twice we also enjoyed the à-la-carte restaurants (chinese, italian)-gourmet pur! Also enjoy the evening shows and live acts are great! We will definitely in september 2014 again!

  • Location
    6.0

    Gorgeous, very spacious resort! Cleanliness at all corners and ends! We already saw very much-absolutely top! Very clean beach (we had a chalet on the beach, where we also from our butler Ufuk shiny were cared for). Especially great: you can directly at the beach boat rides and much more!

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Ersoy
Bad vacation? Then from in the susesi... :-)
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2013
Super nice facility, with 2 large pool. 2-3 minutes away from the beach. Gardens very well kept. read hotel review
  • Room
    3.0

    The size of the rooms is perfect, not too big not too small. The furniture but should be replaced, the curtains, and carpets! Cleanliness. Oh well. Could be better. What really great and new, are the decorations, something new every day, crocodiles, butterflies, out of towels, really great. Fresh flowers, wine and fruit basket, there were almost daily fresh ☺ The bathroom is also big, with a bath tub, towels were changed daily.

  • Gastronomy
    6.0

    The restaurant, is very large, unlike at that time however in the selection somewhat reduced, which is a shame. The buffet was small but very good. Everywhere, inside and outside in the area there were bars, sandals bar is 24 hours opened. Alcoholic drinks are available throughout the day. (even original Jack Daniels). The tables were immediately cleared and cleaned, also the operation was immediately there, without the long goods must.

  • Service
    6.0

    The staff in the susesi, is really great, we have stayed in many different hotels in Belek, but such a fast and friendly team, we have not yet had I'm sending you a huge thanks to: first, cagatay, Canan, feray, sultan, Deniz, suali, Fatih. Cengizhan, Osman and Gökhan. :-) thank you for everything. The entire staff, spoke much better german than 5 years. In september, were very many german, swiss and turkish guests in the hotel. Madam Inci, from the customer service was very friendly and helpful.

  • Sport & Leisure
    6.0

    Beach chairs and umbrellas were more than enough available. The only thing that was really annoying was, was the lady in front of the pool with its water aerobics programme, although they directly in front of the pool, it has a microphone, the so loud is, that there were no peace, you could neither relax even read something. This is totally unnecessary and meaningless, would be great, if you the parking would, or the microphone away ☺ The evening animation was super, each evening something else offered, a beach party, then live music, or a garden party. Very lavish and great, many colorful lights, great dancers and a really great laser show, as can other hotels a thick slice of cut off. Boredom? Never!

  • Hotel
    6.0

    Super nice facility, with 2 large pool. 2-3 minutes away from the beach. Gardens very well kept.

  • Location
    6.0

    The hotel is approximately 40 minutes away from the airport and shopping to Belek about 3 kilometer, after Antalya you need with the taxi or Dolmuş about 30 minutes

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Familie mit 2 kleinen Kindern
A very solid hotel with small drawbacks.
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2013
A large, modern all-inclusive club hotel. Very clean, apart from some details, it's in a top-condition. Offers all the services of the levels ultra all inclusive. Guest structure: 50% -the former soviet union, the rest-mixed: english, scandinavians, austrians, swiss, turks, romanians and other east europeans. Average age of the guests-circa 35-45 years. Almost exclusively-families with children. The level of the guests is the price range of the hotel. read hotel review
  • Room
    4.0

    We were lucky and got a very spacious family room, with 2 separate schlaffräumen, 2 bathrooms, 2 balconies, 2 tvs. The design of the room and furniture were in a good state, with hardly any wear and tear. I less liked, was the bathroom. We have for example toothbrushes or toothpaste missed (especially our luggage a 26-hour late). Also missing soap dispensers in bath. The bathroom fixtures were clearly getting old and worked partly. Not quite perfect. Also were silicon joints very amateurish shifted. Positive-we have not see any mold.

  • Gastronomy
    5.0

    With the catering trade we were fully satisfied-the was obviously one of the strongest sides of the hotel. In use we however only the main restaurant (breakfast and dinner) and the locations outside: gösleme (occupied flat bread) and the takatuka snack bar. à-la-carte restaurants (several, partly liable to pay the costs) we can therefore not judge. The main restaurant was very clean and neat with a decent food-offer for children and adults alike (with microwave and pürierer ), but it was really the limit of free seats (we however always found a place for our 4-köpfige family immediately found). But i could imagine, which as in the main season take place. What we also a bit was missing, a bigger number of vegetables, or a chef, the (as in other hotels of this category in the dining room is), the whole could. There was general very many waiters, the good with the number of guests to keep up could. Positive-many bars with very good drinks and short waiting periods.

  • Service
    5.0

    All the staff are very friendly. Most of the staff spoke english and russian, but also german is not under. On complaints reacted swiftly and problems were (mostly) taken care of. Room cleaning-on a good local level, but could be more thoroughly failed (among other things. Balconies weren't cleaned)-which probably less on a concrete cleaning staff was, but to the time limits for the room cleaning. Kids club well organized. Kids of different ages and different nationalities felt apparently very comfortable. But noticed, was the understaffing the staff, a few possible rides for the little ones and possibly a few additional water slides. The adult entertainment-not pushy, in part also because of the clear understaffing lag. Reception and guest relations - always very friendly and ready to help. But we were in the very early departure at 15 minutes earlier than agreed from the front desk woke us up.

  • Sport & Leisure
    4.0

    Sport offers-many, something for everyone. But what was missing, was for example the archery. Actually a must in such hotels, or paintball, supposedly earlier offered in the hotel, up to date but not. Evening shows were on a good level (12 alternate), with partly very professional collective. But massive bothered us, was the very shallow arena for the shows, with a miserable sight, especially for children. We have in any of the club hotel, there was obviously the wrong end one saved. Which me a little disturbed, were the großdiscos (1-2 times per week) in the football field. Admittedly, i am not a fan of discos, so i did the scale of the parties for the average age and familienzustand the guests clearly exaggerated. Since it nearly daily smaller parties on the pier or the roof of the takatukabar gave. So if you dance wanted, always had the opportunity. What actually the evening shows and skipped instead the whole area with base flood? What also not on the expected standard, was the beach. It was clean and sandy, but with too few beach chairs, and even worse, with much to little sun protection. In comparison: in the neighboring hotel - Cornelia Diamond. Stood up to 6 rows of beach chairs in the shade of the fixed canopy on the beach, at the susesi only 3 rows (partially not completely tidy of the sun protection). The footbridges between the couches were uneven and difficult for example for buggies passable. The number and quality of the showers and changing cabinets on the beach could also be increased substantially. Positive-a children's playground at the beach, partly. In the shade. There were many pools, clean and for the most part. Well designed. The hotel has a relatively small but well equipped gym, we, together with the vitamin bar (freshly squeezed juices) used. To the rest of the spa area can't say more.

  • Hotel
    5.0

    A large, modern all-inclusive club hotel. Very clean, apart from some details, it's in a top-condition. Offers all the services of the levels ultra all inclusive. Guest structure: 50% -the former soviet union, the rest-mixed: english, scandinavians, austrians, swiss, turks, romanians and other east europeans. Average age of the guests-circa 35-45 years. Almost exclusively-families with children. The level of the guests is the price range of the hotel.

  • Location
    5.0

    Directly on a private sandy beach in Belek, circa 45-minute drive from the Airport Antalya. Distance to Belek- about 2 kilometers away, reachable with the taxi (in front of the door) or a tractor-trailer (in front of the door, all 30 minutes), which this year we didn't use though.

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Eren
Wonderful honeymoon
  • Recommended hotel
  • Couples
  • Other stay
  • September 2013
Hotel is excellent ,ı have ever seen . There is a lobby bar , its name is Hayal. Its the best ı think ;) ı want to give any names for helping us rafet, gulendam , vildan , tarık and ömer , thanks for every thing. The best person of the susesi luxury resort is Neslihan, she is workign custumer relationship department, We were in honeymoon and we were so happy through Neslihan, thanks for everything especially Neslihan See you next holiday... read hotel review
  • Room
    6.0

    We roost love lake suits , these suits are wonderful they have special pool for you , whem you wake up , you can start the day with your special pool, ıts wonderful

  • Gastronomy
    0
  • Service
    6.0

    Servis is high quality , rafet and gülendam the best servis personnel ı think

  • Sport & Leisure
    0
  • Hotel
    6.0

    Hotel is excellent ,ı have ever seen . There is a lobby bar , its name is Hayal. Its the best ı think ;) ı want to give any names for helping us rafet, gulendam , vildan , tarık and ömer , thanks for every thing. The best person of the susesi luxury resort is Neslihan, she is workign custumer relationship department, We were in honeymoon and we were so happy through Neslihan, thanks for everything especially Neslihan See you next holiday...

  • Location
    6.0

    I think, if you want to a beach holiday, you must choose belek

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Michelle
Fantastic holiday at Susesi!
  • Recommended hotel
  • Families
  • Beach holiday
  • September 2013
Lovely hotel, our room was on the 4th floor which had a sea view, very clean resort all over! Food was excellent and there was a wide choice. I would recommend going to at least one a la carte restaurant. We went to the steak house one night and then we went back again the night after as it was excellent! It only cost 10 euros each for an optional 4 course meal which we thought was brilliant! All of the staff at the steak house (especially Gokhan who was lovely and so attentive, who served us both nights) were ... all very polite, helpful, friendly and made you feel very welcome! As for sunbeds we got down to the pool for around 11.30 everyday and there were still quite a lot free! We got the same sunbeds everytime we went down and had no troubles with them! read hotel review
  • Room
    5.0

    Great balcony view of the sea and the room was very spacious and clean

  • Gastronomy
    0
  • Service
    6.0

    Staff were extrememly polite and attentive, cannot fault it!

  • Sport & Leisure
    5.0

    Loads of activities on for the children, flumes, watersports on the beach (which some you have to pay for if run by a motor) The swimming pools were extrememly clean, as were the sunbeds

  • Hotel
    5.0

    Lovely hotel, our room was on the 4th floor which had a sea view, very clean resort all over! Food was excellent and there was a wide choice. I would recommend going to at least one a la carte restaurant. We went to the steak house one night and then we went back again the night after as it was excellent! It only cost 10 euros each for an optional 4 course meal which we thought was brilliant! All of the staff at the steak house (especially Gokhan who was lovely and so attentive, who served us both nights) were all very polite, helpful, friendly and made you feel very welcome! As for sunbeds we got down to the pool for around 11.30 everyday and there were still quite a lot free! We got the same sunbeds everytime we went down and had no troubles with them!

  • Location
    6.0

    I would reccomend going to Troy Aquapark which is only about a 10 minute taxi journey from the hotel.

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Michaela
More light than shadows
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2013
The hotel is very well maintained and a lot of large, than you would expect. The guest structure in the middle/end of september was about 80% russian speaking, the rest from Scandinavia, gigabyte, the Switzerland and a few germans. read hotel review
  • Room
    4.0

    We had a room with a sea view, spacious, bright and clean; with everything equipped, which one needs. The beds are together on request and are very large and comfortable. Unfortunately you have to the great view paid for it, that you every evening from about 17 hours from the bbq grill eingeräuchert and not more can sit outside. Also, you should not too early feel weary, as the evening entertainment until exactly 24 hours you get in full volume with, as well as all conversations in the courtyard, the also in the mornings around 3 in a volume led, which means, that the balcony door immediately closes.

  • Gastronomy
    6.0

    I liked it in any other vacation in Turkey (i bereise this country now exactly 25 years) eaten so well, as in the susesi! The choice in the main restaurant was adequate, the dishes were always fresh and offered appetizingly. The turkish speciality restaurant you should visit, the atmosphere is nice and the food very good (above all the lammkotteletts ☺ What we also very convinced, is the quality of the drinks, the wines were good, the cocktails especially at the hayal bar were very delicious and beautifully presented.

  • Service
    6.0

    The entire staff is super friendly and tried hard to do everything right. In comparison to other houses in the Turkey there were also enough waiters in the restaurant and at the bars.

  • Sport & Leisure
    5.0

    The pool area is very spacious and well kept. The beach area was a little small, but one with a nice pier paid. Very good are the evening shows, by far the best ' streetdance -show'. Unsinning is the daily water aerobics in the sea, it will only be the ears beach and steggäste tortured, with water gymnastic, the jump in the waves nothing to do.

  • Hotel
    5.0

    The hotel is very well maintained and a lot of large, than you would expect. The guest structure in the middle/end of september was about 80% russian speaking, the rest from Scandinavia, gigabyte, the Switzerland and a few germans.

  • Location
    5.0

    The distance to the airport is pleasant, just over 30 minutes' drive. In the ' kunstort ' Belek runs every 30 minutes with a tractor with trailer ( Euro 1 per person) The taxi cost Euro 5 each about 5 minutes. To foot one is about 40 minutes, but not nice. The hotel is right on the beach, the broadness it can already 5-10 minutes from the room to the water while.

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Franziska
Fantastic hotel area
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2013
We were 5 in this hotel and had a beautiful holiday! The lobby is very nice and you immediately felt comfortable. The food is excellent, varied as every evening another theme nights. The staff are very courteous and wishes were always fulfilled immediately. We freuuen in the autumn 2014 ☺ read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Manuela
Magnificent dining with great service to 4 time
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2013
Relatively large hotel with approximately 550 rooms with a stunning huge grounds, which super well-kept and the quantity of the guests also smoothly. Also offered is a huge all inclusive concept which genuinely nothing to be desired leaves. The evening shows in the theater were great no matter, whether street dance, russian staatszirkus, sambashow, artisticoder the garden party with huge open air stage and extra eingeflogenen djs there was always something going on. read hotel review
  • Room
    6.0

    Beautiful large room with extra bed for the child, huge beds and especially good hard mattresses. Climate kan self service. Minibar filled with water, soft drinks, beer and chips was refilled daily, also kettle, coffee and tea are available. Our room maid was class and from towels figures made.

  • Gastronomy
    6.0

    Huge main restaurant with large outdoor area, which was sent by alcoves, windows etc. Separately, the 'train station atmosphere' to be missed. Of course, with the number of rooms very full to the rush hours. To eat it can only be said' could not have been better in that order! Huge selection, very tasty and partly beautifully arranged (dessert buffet)! I don't know where a few reviews before the speech of 'cooked' can be. Several à la carte restaurants (italian, chinese, mexican, turkish, steak partly against fee). Our favorite was the fish restaurant with sea view( weather). Terrific food and great service. Thanks to mehemet and his team you were great!

  • Service
    6.0

    The service throughout the hotel was just perfect. No matter, whether check-in, in the restaurants, at the bars or with all desires. There is always someone who also spoke german, both at the customer service (thank you especially filize!) Or at the reception, in the restaurant and now also in the mini/kids club. Our mouse with the girls and the kisd - boss very comfortable!

  • Sport & Leisure
    6.0

    Very nice well-kept large pool area with several pools. Animation holds back themselves pleasantly and is never intrusive. Enough umbrellas and beach chairs are available and we always found a space. Very beautifully landscaped mini club bordered off a bit it also no noise disturbance to the outside, with a swimming pool and 2 water slides for the small. Great new klettergeräte in the outdoor area and also in the interior very nicely laid out with a private kidsbüfett. Very nice kids care, partly english, russian, turkish and the boss speaks also quite well german. No matter, whether piratenparty, indianerparty, face, painting, baking pizza are inviting places or any tinker and malaktionen there was always something great for everyone. Our mouse was very comfortable!

  • Hotel
    6.0

    Relatively large hotel with approximately 550 rooms with a stunning huge grounds, which super well-kept and the quantity of the guests also smoothly. Also offered is a huge all inclusive concept which genuinely nothing to be desired leaves. The evening shows in the theater were great no matter, whether street dance, russian staatszirkus, sambashow, artisticoder the garden party with huge open air stage and extra eingeflogenen djs there was always something going on.

  • Location
    6.0

    With about 20 minutes to the airport (with private transfer) relatively centrally located. To the center of Belek only a few kilometers away, by bus, taxi or tourist tractor in shortest time attainable.

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