Hotel Jardin del Atlantico(3 stars)

Ojedo, 32 Show map

Average rating

50 hotel reviews

    Rating by categories

  • Hotel in general
    3.4
  • Room
    3.7
  • Service
    3.6
  • Location
    4.7
  • Food and Drinks
    2.7
  • Sport & entertain
    3.4
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10 hotel reviews in Englishsorted by travel date
Rudolf
I.-for a two star hotel absolutely in order
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • November 2011
I wanted a cheap deal for couple of days. Jardin Del Atlantico offers the. Two star hotel in things cleanliness surprised. I did not eat there, because I generally want to eat out holiday. So no review. read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
  • Service
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    3.0
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Galimzhan
The best for 2 stars
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • November 2011
The was very great vacation. Enough for two star hotel. Central location. Staff at the reception speak sufficient German. Competent Help in case of any problems and complaints. Recommendation for beach vacation! read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Jörg
Large impersonal hotel
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • June 2011
the hotel is a fairly large, overall on English aligned, hotel area. The food was OK, but I am fast to eat in the city. The beach is about the steps to the river walk reachable. The rooms on the side are evenings long, from the opposite lying disco. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    4.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Sem
Awful food, unfriendly staff
  • Hotel not recommended
  • Families
  • Beach holiday
  • April 2011
Very unfriendly staff, nobody smiling. Repetitive food, no entertainment for kids, no music, very boring hotel. Loud music coming from pubs at nights. All inclusive is almost like full board. read more
  • Room
    3.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    4.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    1.3
    Overall condition of the pool area
    2.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    1.3
    Family friendliness
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    1.0
  • Location
    3.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    1.0
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Wolfgang
Hotel with weaknesses by noise
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • March 2011
Due to the many guests from Scandinavia is the hotel, especially at night, very noisy. Also on the day in the pool by the guests much noise. The fact that it is close to several Irish are, the Geräuschpel at night is extremely high. I believe not, that we the hotel again. read more
  • Room
    3.7
    Size of the bathroom
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    3.3
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.5
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Thomas
Not everything, which shines, is gold archived
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • August 2010
There were three of us (friends, 20 years) on the way to playa del ingles and had to our common vacation looking forward to it when we were picked up from the airport and brought to the hotel, we knew not whether we should laugh or cry ^ ^ the hotel looks at first glance quite daunting as the I found. First we went to front desk, with sufficient German knowledge (changing staff), and got a room awarded, but we were not asked if we the achievement of a safe like to take into account. the room was everything else ... than luxury. Small bathroom, small niece, small lounge. The only good thing was the rooms, the bedroom was very strange beds. One noticed every spring! And I slept in the living room on a couch/bed which was too small so you the night seen as one of the conditions in which could endure. The guests were German, playa del ingles, spanish and british guests and the average age was from 20-50. But rather in the middle-age. We had booked half board and were very satisfied with it. The cleanliness of the hotel was okay-a lot was daily maintained (painting) and, in turn, could you maybe not in the high season, including work on balconies. The check-in process at hotel annoying. read more
  • Room
    4.0

    the rooms are small and simple equipped. One comes into a long corridor. On the left is the bedroom from which with two beds, a Kleiderchrank, a mirror and a closet equipped is. Then follows the bathroom with mirror, sink and shower. All simple and normal. And then there is the living room / Kitchenette which two-burner stove, sink and a couch and armchair and table includes. The tv cost per hour 1 euro for 24 hours three euros and you get about five large German transmitters purely. And then one succeeded to the balcony with three chairs, table and clothes horse... All in all, it was a clean room but the age of the hotel cannot hide ☺

  • Gastronomy
    3.0

    The food with half-board breakfast and dinner. Breakfast: is quite typical: rolls, croissants, bread... Spreads (very sweet!) there was cereal in three variations and then everything for those englicsch -speaking countries: beans, bacon and all so I never ate fried did. And repeated every day... Coffee, cocoa, water and a sweetened juice (very sweet!) it was as much as you wanted. Dinner: a constantly recurring picture fried, baked or breaded Things such as fries, Fish or meat. All in all very delicious but must not be every day. Furthermore lte wech daily between rice, fries and noodles and from time to time potatoes-is sufficient. And in addition there was daily for dinner fresh salads, fruit, ice cream and pudding. So all in all, a very reasonable offer for half board.

  • Service
    5.0

    The service of the hotel is fine... The staff always had a smile cheerful and it was always very friendly and absolutely helpful. The largest part was German very well understood. We came to the room and found that the refrigerator comes to an end, we went to the front desk and they sent housekeeping and they immediately wiped twice at... Even when we were there the day the room change wanted (speakers-opposite bar too noisy to sleep-make sure that you have a room at the back!) it wasn't't a problem. The safe cost per day €and the two we were in use. In the hotel itself there was a hairdresser, but was sick and three small mini-shops but still closed, and... The rooms were cleaned every second day and this includes: rooms sweep, sweep and clean bathroom, new towels and sheets were new even our dishes were washed! Fully in order.

  • Sport & Entertainment
    4.0

    The pool area was three pools on... A small pool (but on the balconies were working on it), a medium-sized, very nice pool, also because gardening design to fit into the picture and a large pool. However, you could here more attention in the pool and at least every two days clean which was not always the case, unfortunately. All three pools are steps equipped. If you want to get one of the hard chairs, you should go long before the breakfast and your own towel reserve with... But most only disturb nobody seemed to go to lunch. Umbrellas were there sufficient. Showers were available. There is no fitness room, no entertainment and no disco private (as described in the description of the hotel). The disco was closed?!... There is an internet room with four computers and next door there were three small stores, but at our time were renovated.

  • Hotel
    4.0

    There were three of us (friends, 20 years) on the way to playa del ingles and had to our common vacation looking forward to it when we were picked up from the airport and brought to the hotel, we knew not whether we should laugh or cry ^ ^ the hotel looks at first glance quite daunting as the I found... First we went to front desk, with sufficient German knowledge (changing staff), and got a room awarded, but we were not asked if we the achievement of a safe like to take into account... the room was everything else than luxury... Small bathroom, small niece, small lounge... The only good thing was the rooms, the bedroom was very strange beds... One noticed every spring! And I slept in the living room on a couch/bed which was too small so you the night seen as one of the conditions in which could endure... The guests were German, playa del ingles, spanish and british guests and the average age was from 20-50... But rather in the middle-age. We had booked half board and were very satisfied with it. The cleanliness of the hotel was okay-a lot was daily maintained (painting) and, in turn, could you maybe not in the high season, including work on balconies... The check-in process at hotel annoying.

  • Location
    3.0

    Playa del ingles is during the day wonderful discover walks in the evening and will be the second las vegas! See all pubs, bars and karaoke restaurants and you will be approached by people and in their restaurant/bar to sit down and to take something to drink... That this annoying after the fifth man I think only a few understand ☹ Shopping possibilities were on every corner, you should only look at it twice and compare the prices ☺ there are even the 'save' market there... The location of the hotel is very centrally located so you very fast to the beach with stairs difficult but if you do avoid this resort! Man is only accessible by stairs to the beach or a small, very steep alley which will be difficult to find ☺ The beach-a dream ☺ clean, bright, large... So should be! The sea is fantastic... On some days you can up to the reason look strong sea course you but it does not.

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Nelli
Holiday with drawbacks archived
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • July 2010
For young people the hotel was very good, because all the bars and clubs are to the corner. Depending on the room location it can be very noisy at night. The beach was something annoying visit, since beside the 200m distance of about 150 steps also the stairs was very difficult. In this region are predominantly english. read more
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    3.8
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Andrea
Jardin Del Atlantico never more to archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2009
We wanted to recover us actually two weeks on Gran Canaria, but thanks to the hotel are very disappointed! Also the staff, whether the cleaning staff or reception staff are really not okay-or linguistically talented... We would never more to the Jardin Del Atlantico go! read more
  • Room
    1.5
    Size of the bathroom
    1.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    1.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    1.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    2.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.0
    Family friendliness
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    4.0
  • Location
    4.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Max
Definitely one of the worst areas archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • February 2009
Noisy, ugly renovation. Had no large expectations, but never at that dump again! read more
  • Room
    1.5

    Strange odor and fluorescent light mood, beds were very uncomfortable. The entire day not one ray of sunshine on the balcony.

  • Gastronomy
    1.0

    Really bad. Really an experience! Definitely do not book half board!

  • Service
    3.0

    Was ok. No German but they were nice

  • Sport & Entertainment
    0
  • Hotel
    1.0

    Noisy, ugly renovation. Had no large expectations, but never at that dump again!

  • Location
    2.0

    Was located right in the middle of the worst entertainment areas. Location for young night life but ok.

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Claire
Hotel Jardin del Atlantico in Playa del Ingles archived
  • Hotel not recommended
  • Families
  • Beach holiday
  • October 2007
Good layout with 3 well sized pool areas. Breakfast was not a very wide selection with no fruit on offer. No entertainment within hotel whatsoever. read more
  • Room
    3.0

    TV as above. Fairly clean and well maintained. No air conditioning. Balcony very private with nice pool view. On arrival, apart from no bedding, the very tiny kitchen area had no kettle which was resolved the next day. Extremely noisy due to bars mentioned above. All rooms are one bed apartments. Very small bathroom with barely enough room to use toilet comfortably.

  • Gastronomy
    3.5

    One restaurant which did not advertise whether it was available for use to customers not booked as half or full board. A small pool bar serving snacks until 4pm. A bar at the end of the restaurant which never appeared to have customers as the room was dark with no welcoming atmosphere. No entertainment programme at all possibly due to being out of season but hotel was apparently fully booked.

  • Service
    2.0

    On arrival the male receptionist was abrupt and unpleasant. The room had a bedroom with 2 single beds and there was meant to be a sofa bed which was actually just a very thin sofa to sleep on, for which I was left no sheets or pillows which took 2 days to sort out. We did have a fault with our door access card which was dealt with very quickly. The maids were very friendly and courteous but the male receptionists were very ignorant and rude. There was no facility to have a later check out which meant we had 6 hours between checkout and leaving for the airport. For this period we were not given a secure room to store our luggage but told it was to be left in an unlocked lounge area right near the entrance and rudely told to contact the rep if not happy.

  • Sport & Entertainment
    3.0

    3 well sized adult pools with sufficient sun loungers free of charge. One pool table. Mini golf outside front entrance. Tennis court at extra charge. Mini market on site. Small internet and computer game room. Small sandy children's play area and pool. Pay per view TV which only had one channel that spoke English, most were in German.

  • Hotel
    4.0

    Good layout with 3 well sized pool areas. Breakfast was not a very wide selection with no fruit on offer. No entertainment within hotel whatsoever.

  • Location
    2.5

    Directly opposite various Irish bars playing extremely loud music well into the early hours, making restful sleep virtually impossible for families. Close to shops. At least a 20 minute walk to the beach. Taxi transfer from airport was approx. 20 minutes. Within comfortable walking distance from other shopping and entertainment areas.

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