Blue Sea Puerto Resort(4 stars)

Aceviño, 8 Show map
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Average rating

4.2/6

337 hotel reviews

    Rating by categories

  • Hotel in general
    4.1
  • Room
    4.6
  • Service
    4.0
  • Location
    4.6
  • Food and Drinks
    3.9
  • Sport & entertain
    4.0
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94 hotel reviews in Englishsorted by travel date
Cristina
Hotel disaster palace

  • 2.3 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • March 2013
The only positive is the location, the views and the size of the room. The hotel is only for a few years' blue sea 'earlier it was' hotasa' before 'Riu'. We were always gladly there. But then it always went further down and the bottom is obviously achieved. read more
  • Room
    4.0

    As already mentioned, the only ray of hope in the hotel. In talks with people from the staff i learned that you very soon on a new managment and a return to the old virtues hopes. One said to me, we are no waiters more, but only more tellerabräumer and speisennachfüller.

  • Gastronomy
    1.0

    For lunch you had to go to the neighboring hotel (when it rained very unpleasant). In the restaurant? Self service for food and drinks, cooked english-german. The only spanish food in 2 weeks a very good ziegenfleischeintopf. The rest not inedible but canteen style. All inclusive is, to put it mildly, fraud. If i am for this expression interests so i am like the proof on. All-inclusive, no bar, but only more in a small gardenhouse where some vertocknete pizzaschnitten and some hamburgers there. This lemonade, beer and ' mixed drinks' from the automat. 10 gin-tonic = 0, 3 thousand

  • Service
    1.0

    Hand and bath-towels gave it the first 2 days no and in another consequence they were in the morning and took in the afternoon brought it again. The service-girls was the, according to our own statement, very embarrassing but they said there are simply not enough bed and bedsheets. Complaints were friendly noted (up to 7'. Times) and landing then obviously in the waste paper.

  • Sport & Entertainment
    2.0

    The pool was clean and enough loungers available. Nice park on the beach chairs. Evening bar with a flair as the train station in vladivostok. All-inclusive is not, the waiters are unfriendly and easily snooty what the decision to bar in the area(very recommendable the ' apricotbar') very easily made. If you occasionally once good and cheap meal in the ' tiroleralm ' very close go.

  • Hotel
    2.0

    The only positive is the location, the views and the size of the room. The hotel is only for a few years' blue sea 'earlier it was' hotasa' before 'Riu'. We were always gladly there. But then it always went further down and the bottom is obviously achieved.

  • Location
    4.0

    Peaceful location. Far away from the beach. Rental car really recommendable. In former times there was a free parking which is now of residents from the surrounding environment okupiert is. Shoppinggelegenheit and bars in the immediate area.

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Karl-Heinz
Hotel not recommendable.

  • 4.1 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • January 2013
Hotel not recommendable. No evening pleasant seating. The value for money during the so-called new year's eve menu was not correct at all. Many noisy english. To the turn of the year we got not even a sip sparkling wine for toast. At the pool bar, we almost a week our coffee in porzellantassen drank, gave it from a the other day no all-inclusive achievement more. For breakfast you had to for the table-ware and cutlery concerned. The abräumungspersonal was daily around with a mürrischen face. The location does not correspond to the photo on the internet. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
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Peter
Ageing star hotel

  • 3.9 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2013
Unfortunately an ageing hotel. State of the hotel no four stars more. Staff nice and helpful. All inclusive in the hotel probably not allowed, and not recommendable. For one week vacation for relaxing the hotel was okay. read more
  • Room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    2.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    4.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Kathrin & Felix
Good food, degrees so akteptables single room

  • 4.2 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • January 2013
My single room was a small double room, (6. floor, number 1644) getting very old, reasonablly clean, but nice view. Good food compensated. Was anyway not so often in the room. read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    3.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Ursula
Blue sea resort (canarife and bonanza palace) ok

  • 4.7 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • January 2013
The blue sea resort consists of the hotels canarife and bonanza palace. We had a superior -room on the 6. floor pool page in the complex bonanza. The hotel itself we find very appealing. Were already to 2. x there. The superior -rooms are very big with a seating area, double bed, bedside tables and a sort of desk on a small small crt tv is. Big built-in cupboard. 1 chair and 1 shelf space for luggage, mirror. For a such a big room a bit sparse furnished. Balcony with small table and 2 chairs from plastic. The furnishing was ... tidy but somewhat outdated now with larger and smaller signs of wear. The view is simply great (sea, orotavatal and Teide) and the location for things to do also very cheap. We had a rental car. Staff very pleasant and attentive. At entertainment we didn't take part, but there regularly. Couple 57, we can the blue sea resort (bonanza) is highly recommended. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Gabi
For patient retirees

  • 3.4 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
On patient and undemanding retirees-oriented, but clean hotel. Quality of the dishes and atmosphere in the dining room terrible, pool and grounds okay, rooms partly quite large read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Harald
Tough criticism of blue sea pto. De la cruz tf

  • 3.3 / 6

  • Hotel not recommended
  • Singles
  • Translated
  • Other stay
  • December 2012
It was my 4. visit in this hotel since 2004, at that time under other flag. In the years 2004-2009 the hotel was under the leadership of the hotasa group relatively well run. Drinks were served at the table, there were several wines to choose from, this time only one very great. The only good thing the staff. The me after years recognized and extremely friendly. The bar ( macambo ) is only open in the evening, the pool bar offers only separate service for half-board or all inclusive customers. The latter shall be approximately 50 meters of of the ... pool bar in a shack abgespeist, no glasses, only plastic cups etc. Earlier at the pool bar snacks such as sandwiches, cakes, pies, ice cream, drinks in real glasses etc. Today: papp-cups, forks. Decor: stairwell- teppichbespannung sharpened, for years not restored. At the bar only basic drinks, only! A single wine! Not even against an extra charge there is better wine! sparkling wine no more glass, only bottle, cheap sort from the discounter. Attentions as earlier (bottle sparkling wine for birthday or the beginning of de. Week) are deleted. List of flaws can on request supplemented. Please note: this is only a kurzkritik. Since its acquisition by the new society blue sea is the shop to a maximum of three stars fallen. read more
  • Room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    3.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    4.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Klaus-Peter
Lovely hotel with light weaknesses in a good location

  • 4.5 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • December 2012
The blue sea resort include 3 hotels in a really nice location approximately 150 meters over Puerto de la Cruz in the north-west part of the city. We were in the canarife. Overall a nice hotel with traffic in some areas (mattresses, worn carpets etc.). Friendly staff in all areas, in the reception area good german language skills, special requests (2. ceiling, 2. room card etc.) Were immediately taken care of. Dining room a bit large, loud and hectic (we are to eat in the interpalace-much quiet and cozy), but one could select oneself, in which the three ... hotels you went to eat. Food variety and there is something for everyone, every day amongst others fresh fish from the grill. Overall rather rustic (german) cuisine. We had a huge room on the 6. floor with a magnificent view on the sea and in the northern mountains. Room cleaning was limited to the beds, trash empty and bathroom clean, no vacuuming. For people who are light on their feet, very good hiking in every direction (city centre around 10 to 15 minutes), good bus connections in every direction. The hotel not the Riu-standard, but overall, an excellent value for money and is measured really recommendable. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Karl
This was our last stay!

  • 3.8 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • November 2012
We have been the 5. time in this hotel and now it was also the last time. In this hotel really only saved. There is nothing else renewed. Whether carpets, chairs and tables in the restaurant area, fitness equipment, everything was broken, dirty and dated. Even the warming of the food was economized we have quite different met. Only the staff has in this hotel 4 star rating, everything else is at the most worth two stars. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.7
    Family friendliness
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Edgar
So my impression been

  • 4.2 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2012
Was 2005 already once in the hotel canarife palace was reportetd as large. And it is still as years ago. Same furniture, auslegwahre, curtains. Only that now everything was already worn. Particularly the auslegewahre with several stains. It was in the room only the bed made, change of towels, bathroom sweep and clean. auslegewahre in my presence not vacuumed. What me ammeisten bother us, is the one all the guests from the hotel bonanza to eat has been sent. Totally overcrowded dining room. One had on the doorstep line up and wait for was available. The food was ok and ... diverse. The way to the beach takes about 45 minutes through the town. Unfortunately was the weather to my time something to wet. So was a lot of walking was announced. To the port, I must say I have stay fallen despite shortcomings in the room and dining room. At the hotel management: Renewed definitely the auslegwahre read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    2.0
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Helga
Beautiful view, bad food

  • 4.5 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Countryside & spa
  • November 2012
We live in the 5. or 6. floor with a view of the Teide. Peaceful location. Big room with spacious balcony. Breakfast is reasonable, but boring :for years always the same (tasteless). We leave the dinner and to go to the one of the surrounding pub-everywhere cook one better than in the hotel, for example with the chinese 'Shanghai' on the stairways direction center. The pool is heat, but very clean, nice garden area. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    3.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    3.0
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Hans-Peter
Dining room crowded and inappropriate apparel

  • 3.0 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • October 2012
Have the hotel in better condition and with other atmosphere experienced, which however completely lost. In the dining room is the kaos. read more
  • Room
    3.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    3.0
  • Service
    3.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    3.0
  • Hotel
    2.5
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    3.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Kathrin
Great country-bad hotel chain.

  • 3.4 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
The room was spacious, as well as the bathroom. We had booked all inclusive. Every day the towels were changed. With the cleanliness they didn't take it so exactly. Waste-paper basket every day emptied and the beds made. Breakfast and dinner was plentiful and delicious. In our services was 2 time à-la-carte eat/week expelled, this we received unfortunately not. There was only 1 time on wednesday offers for per person additionally 10, -€. We found the outrageous. Also, that you at night even his drinks, was absolutely unaesthetic. All tourists take bottles at, had herpes. At night it was too ... few seating, so that one with the dress on the loungers sit, the days of sun worshippers with sunscreen's embalmed tourists used. The tables were not stuck wiped and. read more
  • Room
    5.0

    Room with a balcony was spacious. A dryer was on the balcony. The was okay.

  • Gastronomy
    5.0

    We were in the canarife accommodated. There was 1 restaurant and 1 bar-only at a charge. The other thing you could not as a bar designate. Every guest panschte wildly with the drinks around-just disgusting. There were beverages either from machine or you had to help yourself...

  • Service
    1.0

    The staff were always only friendly, if one had no complaints. With complaints we were again and again comforted. Some of them spoke good german, the other wanted us perhaps not understand... But we were persistent. We had it from the catalog forward, as were all services in detail. Ultimately the ' colleagues ' from the hotel and we got least 1 times meal in the à la carte restaurant for free. You should not be expected, the we invested, and not annoying!

  • Sport & Entertainment
    0

    ... We used everything not...

  • Hotel
    3.0

    The room was spacious, as well as the bathroom. We had booked all inclusive. Every day the towels were changed. With the cleanliness they didn't take it so exactly. Waste-paper basket every day emptied and the beds made. Breakfast and dinner was plentiful and delicious. In our services was 2 time à-la-carte eat/week expelled, this we received unfortunately not. There was only 1 time on wednesday offers for per person additionally 10, -€. We found the outrageous. Also, that you at night even his drinks, was absolutely unaesthetic. All tourists take bottles at, had herpes... At night it was too few seating, so that one with the dress on the loungers sit, the days of sun worshippers with sunscreen's embalmed tourists used. The tables were not stuck wiped and...

  • Location
    3.0

    To the beach you had to already times a couple of minutes walk. We are divers and found san telmo super, the water was really clean and clear, so that one without snorkel set the versatility of the fish. There were purchase possibilities enough. Compare the goods and action is announced! We had for one week a rental car. The was perfect, therefore we could across the island jets and to our taste the image, what we want, especially but-how long! The buses drove their guests in flock to, mostly only for 1 stopover a great photo shoot. We wanted the pico de Teide hiking. Since we ourselves at short notice decided for this journey had, we got no approval-a shame! But with the cable car one comes already on 3555 meters. Hiking trails are great. We had great weather, so that you in shorts walking could. We also stayed at the lido san telmo. This hotel is through caesar manriques designed-is genuinly worth seeing.

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Sandra
Definitely again, good value for money

  • 4.8 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
The hotel we would definitely book it again. Good value for money. The service a drink takes place in all-inclusive on machines on which one avail itself can/must-but had the advantage, that you not be drinks waiting and all machines ( enough available) itself and immediately can serve yourself. The hotel is rather a all inclusive hotel ( bookable also without, but the majority have all inclusive) unfortunately therefore sometimes not so great audience - where the hotel for the behavior some guests nat. Nothing can. Everything was quiet-little German, rather English Spanish Russians etc. The Bepolsterung in the dining ... room must be replaced. Apart from that, the hotel is great and if you the value for money consider really recommendable. The employees are very friendly and always make an effort. The beds were regularly changed/towels every day renewed. Towels for pool at 10,00 Euro deposit-change possible every day. Which we overpriced liked the fees for the safe with 21,00 Euro the week. The hotel is for families, as well as older people or peace searching very recommendable. Whoever wants to party, is in the wrong place here. However is 6 days the week at the 2 pools animation offered. On a pool, many children, the whole day music, at the other pool rather quiet with animation ( not pushy). For children playground and animation available. In the nights several restaurants and some shops - for 3,50 Euro taxi charges also drive into town possible - on foot approximately 10 to 15 minutes we will be your eyes to a good bargain and certainly come back soon. Friendly greetings to the hotel-team our stay was perfect! read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    3.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Sascha
Never again!

  • 2.3 / 6

  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • September 2012
We stayed at about 21:15 (village ) in the hotel arrived. The resort 3 hotels has (canarife/bonanza/interpalace) wanted us none, we were greeted by the hotel in the other proficient! Then over the receptionist from canarife and took us in. For the. Which we booked all inclusive had. Was the largest joke. Which we the beverages and snacks at the pool bar even fix up to. I'have never experienced something like that and it also wants never again! read more
  • Room
    2.0

    The room and balcony was relatively large. With a view on the pool. The bathroom was okay! Only the cleanliness wasn't so appealing. In the room only the floor vacuumed and the bed made oh and the ashtray emptied on balcony. After the third day we even dusted of the cupboards. The wall in the bathtub everything was just not clean the towels had stains. The air conditioning. Was anyway amazing. Except warm air is nothing come, even though we complained about it, the whole week nothing changed! Safegebühren the in the room was, per day 3€

  • Gastronomy
    2.0

    We were only in the hauptrestaraunt. The food was good but monotonous. The bar with us in the hotel was... Had exactly 1 times opened! The cleanliness was ok. Kitchen style was normal. Nothing special!

  • Service
    2.0

    Friendliness sprachenkenntniss was ok. The cleaning of the rooms. Have to pay to have deseamed. And should not be good. Dealing with complaints. No idea. The air conditioning should still not functioning.

  • Sport & Entertainment
    2.0

    To the sports entertainment I can't say a lot since we during the day on the way were. Internet is to pay, no wi-fi. Both pools are not really big. The quality of the water is ok. The evening entertainment could be better... But you can't say the entertainment crew not tried! A catastrophe is the seating possibility. Simply too little chairs. For the guests. Am not sure, whether they know the guests of 2 hotels come. So it is not on a beach chair to sit! The tennis court/ tischtennisplatz ( in case one might complain may) were crazy.

  • Hotel
    2.0

    We stayed at about 21:15 (village ) in the hotel arrived. The resort 3 hotels has (canarife/bonanza/interpalace) wanted us none, we were greeted by the hotel in the other proficient! Then over the receptionist from canarife and took us in. For the. Which we booked all inclusive had. Was the largest joke. Which we the beverages and snacks at the pool bar even fix up to. I'have never experienced something like that and it also wants never again!

  • Location
    4.0

    Distance to the beach. A longer hike because la paz is. Down it goes fast. Back a bit bad. Purchase/ entertainment possibilities right in puerto is good. We had a hired car what after my are also needs. As you everywhere go anywhere and the beautiful country see.

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Elli
Summer vacation

  • 3.7 / 6

  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
The hotel consists of 3 hotels, the bonanza, the canarif and the interpalace (here there are the lunch with full board and all inclusive). Performance: We were as all inclusive there. Pool: All 3 hotels have a pool. Whereby the swimming pool for the 3 hotels definitely too small is. Loungers does not exist sufficient. Unfortunately you were really forced in the morning at o'clock the to reserve chairs, as you apart from that no possibility has to get a seat, if you don't get a lounger on the lawn set, then also was full. The staff are it didn't ... matter, that the loungers reserved have been, although everywhere signs were, it is forbidden. What was really great, by the pool there are from the morning until the evening a lifeguard on duty, the really looks after everything, the safety by the pool granted. It will be every day the exhaust pumps, bars etc. Controlled. At the pool we really felt safe, also was the lifeguard for smaller violations super equipped and also for peace by the pool ensured if a few all inclusive guests too deeply in the glass and in the water to wild were. Cleanliness: I rate it as okay Guest structure: 60% spanish 25% English 10% Poland 5% other nationalities Many generationsübergreifende spanish family, as well as English families. Little German. read more
  • Room
    6.0

    Room: Huge, with lateral view of the Teide and on the sea. Facilities: already somewhat older but for us it was really ok.

  • Gastronomy
    2.0

    Restaurant: 3 piece in every hotel one. Quality, bad, but you will find everyday something to eat the full power. There was a lot of excited and warmed up. The desserts mostly consists of dye and gelatine, cakes are only thawed. Fruit is excellent. Main course: Every day there is a themed buffet, in the hotel description was show cooking offered, that there were not, there was a prepared food by a serving strength is distributed. Salad bar is available. All together I think you can the restaurant with cafeteria comparisons. The waiters run around one around it, the plates and convey the leftovers in roll container. Restaurant I wouldn't call it. Drinks: As described above from the faucets for self tap. Breakfast: The juices come from the machines and tasted terrible, pure syrups with water mixed. Evenings: tequillabar. The first two days I was really shocked. The bar consists of a ' what I would call Pavillon' on the side a table with all spirits is possible ( for example rum, Wodka, liqueurs, wine etc. Which every guest drinks can mix yourself.) then there was a cocktail machine without alcohol to the syrups-water mix on tap and to your hearts content with the alcohol can mix, as well as a beer tap. Service there is here also no, everything self-service it is merely a basement in the Pavillon and watches. Around about 24 hours makes the bar. In this tequillabar gives it at noon small snacks as sandwich-your-own waffles, hamburger to prepare oneself, pizza from the sheet metal, ice, cakes. But all poor quality quality.

  • Service
    2.0

    Service: Food: Is unfortunately not really available. Everything self-service. I could at the start at the reviews nothing underneath imagine and how this would work. But it is really sunday To eat, you are looking for a free table, drinks there was a machine like for instance when McDonald's, you can Fanta, water, Pepsi in glasses fill, beer and wine from the tapping plant was to be tapped yourself. The staff are only for clearing of the tables to constantly, but they were always very friendly. Cleaning of the rooms: A couple of days we had a really great maid service. At the other days, oh well I says times shoo, shoo... Foreign languages: Mainly spanish and English very few German. Front desk: Except for a, really nice. Child care: Really hard. Very nice to the children sufficient hosts, the also really the children under supervision are. It was Midget golf, pirates' day, etc. Offered.

  • Sport & Entertainment
    4.0

    Kids club was good. Animation: OK, we didn't harassed. It is an entertainer discreet around the pool and asks and that was it. Either you can go with or not. For adults was airgun schissen, Boule, pool, water polo, gymnastics etc. Offered. But really very discreet everything...! Pool: As described above too small, too few loungers. Umbrella sin feast anchored in the ground. Cleanliness by the pool could be a bit better. Shops: Nearby everything easy to reach.

  • Hotel
    4.0

    The hotel consists of 3 hotels, the bonanza, the canarif and the interpalace (here there are the lunch with full board and all inclusive). Performance: We were as all inclusive there. Pool: All 3 hotels have a pool. Whereby the swimming pool for the 3 hotels definitely too small is. Loungers does not exist sufficient. Unfortunately you were really forced in the morning at o'clock the to reserve chairs, as you apart from that no possibility has to get a seat, if you don't get a lounger on the lawn set, then also was full. The staff are it didn't matter, that the loungers reserved have been, although everywhere signs were, it is forbidden. What was really great, by the pool there are from the morning until the evening a lifeguard on duty, the really looks after everything, the safety by the pool granted. It will be every day the exhaust pumps, bars etc. Controlled. At the pool we really felt safe, also was the lifeguard for smaller violations super equipped and also for peace by the pool ensured if a few all inclusive guests too deeply in the glass and in the water to wild were. Cleanliness: I rate it as okay Guest structure: 60% spanish 25% English 10% Poland 5% other nationalities Many generationsübergreifende spanish family, as well as English families. Little German.

  • Location
    4.0

    Distance to the beach: On foot about 20 minutes We recommend a car or taxi (not really expensive about 3.50 per drive)

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Diana
We won't be back

  • 2.8 / 6

  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • July 2012
A dirty worn down hotel. Room was ok but the question a catastrophe. The pool was enough for the mass of guests not at all from. Otherwise lie in the morning afternoons and evenings empty cups and trash lying aroung. The food in the restaurant is only enjoyable, if you are in the first guests is. Afterwards is hesitant refilled and it does all around not very appetizing. The vending machines were always broken or filthy. Very lots of spaniards and English. Everywhere it is loud and uncomfortable. All inclusive is also under the gürtelliene. There was a week long ... the same dry cakes in the afternoon and unrefrigerated drinks from a shack. The toilets by the pool were hardly cleaned. read more
  • Room
    4.0

    Big room, however the furniture was rather old and run-down. The extra bed I son was a unsteady matter, for a -year-old an impertinence

  • Gastronomy
    2.0

    In the restaurant it was always loud... The food was suitable however only, if you one of the first guests was. Afterwards everything was cold

  • Service
    2.0

    At the front desk they spoke no German. Our room door did not lock. We reported these at the front desk, however the problem was not solved, they gave us the chipkärtchens a key. Thus came the maid not come in, so we had to us every day around the cleaning care

  • Sport & Entertainment
    3.0

    By the pool it was not at all work, if you can actually get a space. It was noisy and the entertainment rather on children-oriented

  • Hotel
    2.0

    A dirty worn down hotel. Room was ok but the question a catastrophe. The pool was enough for the mass of guests not at all from. Otherwise lie in the morning afternoons and evenings empty cups and trash lying aroung. The food in the restaurant is only enjoyable, if you are in the first guests is. Afterwards is hesitant refilled and it does all around not very appetizing... The vending machines were always broken or filthy. Very lots of spaniards and English. Everywhere it is loud and uncomfortable. All inclusive is also under the gürtelliene. There was a week long the same dry cakes in the afternoon and unrefrigerated drinks from a shack. The toilets by the pool were hardly cleaned.

  • Location
    4.0

    The location of the hotel is rather quiet, the place is several steps down.

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Andreas
Never again!

  • 2.0 / 6

  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • July 2012
This hotel has no 4 stars. The entire area was dirty and was only rarely cleaned. This applies especially for the pool-area, the dining room and the plumbing! read more
  • Room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    1.5
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    1.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    2.0
    Overall condition of the pool area
    2.0
  • Hotel
    1.0
    Family friendliness
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
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Basti
For 7 days oK...

  • 4.2 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2012
For a week it is real oK. We had booked all inclusive however it wasn't really used, since the food constantly repeated and it just finished cocktails from an automat was!-( the staff were friendly and helpful. The Chambermaids whereas since to be desired. Dust was not wiped and the toilet respectively the WD was not properly cleaned! Pool was small, cold, but clean! It is the first hotel where I was for the room Safes a surcharge pay! The black beach after a 20-30 one minute hike to reach the however was very dirty and only conditionally suitable ... for swimming as very strong waves! The artificial laid out beach is about 45 to 60 minutes away on foot. You can get very cheap by taxi drive. One paid to all pois between 3 and 5 € all together it is okay! read more
  • Room
    3.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    2.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.7
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Margret
Relaxing family vacation

  • 4.7 / 6

  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2012
We wanted a quiet and relaxing Lazy holiday, with a lot of sun, a little action and much, much peace. And we got it. Sad was only, that we the beach couldn't use: Too far away from the hotel No chairs or sun screens And also otherwise no shade. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    3.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    3.0
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