Hotel Albatros(4 stars)

1,Dedaloustreet GR 70014 Hersonissos Crete Greece Show map

Average rating

125 hotel reviews

    Rating by categories

  • Hotel in general
    4.6
  • Room
    4.6
  • Service
    4.9
  • Location
    5.0
  • Food and Drinks
    4.2
  • Sport & entertain
    4.3
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36 hotel reviews in Englishsorted by travel date
Katharina
Very nice port, hotel absolute flop!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
There is an old and a new part of the hotel, around approximately 200 rooms. We had naturally a room in the old part gotten. Here the hotel has absolutely no 4 or 5 stars! Great small bathroom, with shower curtain. The whole bathroom after showering underwater! The cleaning ladies have the rooms only poor 'tidied up', towels, as well as towels only direct request to the cleaning ladies! Drinks must during dinner again be paid on our own. - strong price! read more
  • Room
    1.0

    Very small & old. Bathroom that is unacceptable. Air conditioning -yes; fridge- yes.

  • Gastronomy
    4.0

    Food& drinks generally very expensive! Partly offered attracted, the then not at all votes. Hygiene in the public toilets in bars very, very poor!

  • Service
    3.0

    Service was ok. Only the cleaning staff was not very attentive. No new towels etc. The staff in the service area could some languages.

  • Sport & Entertainment
    3.0

    Loungers with umbrella there are 2 €-6 €on the day, are ok. Jet skiing is at the port also offered. Wi-fi in almost all bars.

  • Hotel
    2.0

    There is an old and a new part of the hotel, around approximately 200 rooms. We had naturally a room in the old part gotten. Here the hotel has absolutely no 4 or 5 stars! Great small bathroom, with shower curtain. The whole bathroom after showering underwater! The cleaning ladies have the rooms only poor 'tidied up', towels, as well as towels only direct request to the cleaning ladies! Drinks must during dinner again be paid on our own. - strong price!

  • Location
    5.0

    The island is beautiful! Beautiful countryside. The beaches in Hersonissos are not so easy accessible, as rocks or such celing slabs in the water are. In Malia or sisi is more beautiful beaches. Apart from that pretty port with clubs and restaurants of all kinds in abundance! To other places to visit, you can really cozy a scooter or like rents. Ierapetra& Nikolaos are worth seeing.

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Katharina
A lovely vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
At the start the week we were in the old building of the hotel (an error by the travel agents). The rooms of the building were very small and not so clean. Because the hotel but a wonderful staff has, these us after 3 days a room in the new building offered. Had here also no extra charge. The rooms in the new part were super nice (very modern decor ), large and clean. It also has a great view. The complex really impressed us. The hotel has a top location - after 2 minutes you are on the promenade ... respectively at the sea. The food from the buffet is less recommendable, but the show cooking is great! For young people were many discos, bars but also restaurants nearby! The hotel looks, as the pictures. But you could see that only the new building and not the building. The vacation was really nice and the hotel i would definitely recommendable, however, i would only a room in the new book \u263a read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Patricia
Albatros Hersonissos Kreta
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2012
Very well maintained facilities; the superior rooms great; cleanliness really good; to the center just 5 minutes on foot and nevertheless you hear in the hotel nothing! And to the beach it are maximum 50 meters! Food is in buffet form and it is surely something for everyone ( but there is little variety returns), but outside of the dining room a additional kitchen in the a couple more ' delicacy' freshly prepared are! Staff are very friendly, at the front desk often also German-English is always! The rooms are equipped with everything, that you need and the beds are ... really good! All together: very beautiful hotel! read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Anne
A very nice vacation with lots of great impressions
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • August 2012
The hotel consists of a older and a new gebaudeteil, whereby the newer building much beautiful and modern and can only be recommended is. In spite of the relatively large hotels it was pleasant and not crowded. We had the half board and at each meal time a beautiful table with friendly staff. There is for every meal time a buffet, which plenty of choice offers however nothing special is. The hotel offers two pools and enough love and sun screens. The audience was very mixed. There is families with smaller children, older couples to feierwütigen young people. Resort & ... spa is called the hotel, but you should watch out, because it's not everything in the price included. The use the spa and sport area is extra remuneration. read more
  • Room
    6.0

    I can only on the rooms in the new area judge! The room is large and light. The rooms are modern and clean. There are in the bathroom and in the main room beautiful large mirror and much space to put things. The balcony is also large and with a table and chairs equipped. The bathroom has a bath tub with shower wall of glass. There is a small fridge and a safe you can use for free.

  • Gastronomy
    4.0

    There's a restaurant where all hotel guests their inclusive eating and drinking received. There is additionally an à-la-carte restaurant, where you lunch and dinner go can. In addition they also offer twice per week a lobster dinner with additional evening entertainment for circa 30 Euro. There is a pool bar where you in any case drinks and small snacks to buy like sandwitche, baguettes, smoothies and ice but to lunch warm food such as burgers or hot Dog. The normal restaurant is average. It is clean, you will quickly and friendly service. The buffet for breakfast is very English. There is cheese, sausage, bacon and beans, as well as sausages and pizza:-) for all sweets is enough for everyone. Which I liked is in the outdoor area the additional stall. There for breakfast there are fresh pancakes and omelets. The coffee is a served at the table, tea and cold drinks there are at the buffet. For dinner there are also buffet. Here the beverages at the table ordered. Evenings there is from salad hot to sweet dessert everything. It differs from day to day is however average taste. Super is, that it for every meal time fresh fruits gives :-) The restaurant is always clean and after each guests the tables quickly cleaned and made fresh.

  • Service
    5.0

    The staff at the reception, for the food and at the bar were always friendly and moderate to good German. It adjust the guests on, because if someone and much smaltalk makes then climb a but even if you rather low-key and rather alone is keep also. The cleaning of the rooms is sufficient. It could be a bit thorough its, at fresh towels lacks however not. The hotel offers a wäscheservie at, we not taken into account have. A doctor daily at midday in the hotel, outside this time is however also right around the corner the road high a practice, the every day was open. There is a extra children's area the in the middle the hotel beautifully shady convenient is. Here are games for all ages and amongst others also pool and airhockey.

  • Sport & Entertainment
    5.0

    By the pool on different days in the week classes offered. Tuesday is water aerobics and wednesday stretching. Both pools are clean and are cleaned daily. Every pool is possible the in the morning like almost everywhere reserved with flung towels:-) The loungers are always paired with a umbrella set up.

  • Hotel
    6.0

    The hotel consists of a older and a new gebaudeteil, whereby the newer building much beautiful and modern and can only be recommended is. In spite of the relatively large hotels it was pleasant and not crowded. We had the half board and at each meal time a beautiful table with friendly staff. There is for every meal time a buffet, which plenty of choice offers however nothing special is. The hotel offers two pools and enough love and sun screens. The audience was very mixed. There is families with smaller children, older couples to feierwütigen young people. Resort & spa is called the hotel, but you should watch out, because it's not everything in the price included. The use the spa and sport area is extra remuneration.

  • Location
    5.0

    There is in two minutes distance one beach. This is partly with chairs and umbrellas stocked, which you could rent. There is also a small section with private umbrella and towel use. The beach is narrow and during the day very busy. The important thing is, that you are in the surrounding mini markets shoes buy, as the entrance was very rocky and partly hard. The water is in spite of everything exceptionally beautiful and very recommendable. The beach is clean. The place is on the coast along and is very lots of shops, bars and restaurants equipped. Everything is in walking distance, if you however nevertheless want to drive can on every corner a car, quad or scooter hire. Many bars and restaurants offer free wi-fi at. I recommend rather a few more meters direction port than to go right at the first or 2. Restaurant to stay.

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Patrick
Hotel top, food a flop!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2012
Superior room! Albatros spa resort a rather small hotel. Three wings of the building, two new buildings, near two fresh water pools with sufficient the offer for sun loungers. The hotel complex has furthermore with a ' gourmet restaurant', spa, fitness room, snack bar, shop and a jeweler. The hotel is in direct central location. As quiet as it is you get the but not with. The superior rooms are spacious and modern decor. Only fly in the ointment is the food - offer, variety and quality leave to but much to be desired \u2639 so better just a bed ... & breakfast. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    1.0
  • Service
    4.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Heike
Old-Fashioned room
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2012
It will be almost exclusively photos the more expensive room in the new wing of the hotel shown, you get but when booking a double room a room in the old wing from the 70. Years tiny shower and with a balcony, you with its neighbors have to share. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    3.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Nicole
Nice hotel, super beach area and central
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • June 2012
The rooms in the new building and stay there, is very nice. Old building the rooms are to the pool oK, but you should the 4 * room in the new building. A lot of variety in the food, 3 times the week in addition evenings outside offered something and before our eyes. Less than 150 meters to the beach. Unfortunately without loungers and umbrella of the pool, but there can be rented. Gravel sandy beach rather narrow, but not crowded. Proximity to the restaurants, shops and discos is perfect. You can move, but didn't have to walk forever. All ... people are very friendly and unlocked. Downside: there is lots of Russians in the place, which the hotel also other nationalities as guests can. Super friendly staff! read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    2.8
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Verena
Pleasant close to the beach hotel
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • June 2012
US as a group has stay in the new hotel part very good. Only the staff were at mealtimes partly difficult concept. However we always had a extra 10. Tisc h, which we found very pleasant. read more
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Tobias
Shipshape (in the new part of the hotel)
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2012
Friendly staff, beautiful and quiet room, decent food. Beach nearby. Everything we wanted. Am very satisfied. With the lots of bars and clubs in the town was more for young audience in the hotel you can hear it however nothing. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Iris
Great hotel
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • May 2012
The hotel is really recommendable. We were in new part of the hotel and even had enough place that bed for the daughter convert. However Don't forget beach shoes. At the beach were partly very lots of small sea Urchins. We would go there again at any time. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.7
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    5.0
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Julia
hotel very recommendable (with small drawbacks )
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2011
The hotel complex is very nice -You should however ensure that A room in the new part of, which was only in the year 2008/2009 built and therefore more modern is. We had a room in the new part and were very satisfied so that. We had the half board, which absolutely sufficient is. If you in between Hunger had, you could to the nearby located supermarket or you could use the hotel bar to order food. The guest structure was very pleasant: any nationalities and all ages (from young people on families up to retirees everything for everyone ). read more
  • Room
    6.0

    Large, beautiful, modern and new furniture and very clean. We had a balcony on the poolside with something view of the sea - very nice. Also big balcony. We had a large TV, a safe (free ) as well as a mini bar, you could fill yourself, which we thought was very good as you don't to expensive drinks pay had, but after his own taste cover up could.

  • Gastronomy
    5.0

    There was two restaurants (the 'a la carte' -restaurant 'Daphne' there was more often even theme nights, such as for example Hummernacht -this food you could however additional to half board pay (15 euros ), which we didn't use ). The other 'main restaurant' was in buffet form. The breakfast buffet repeated in the long term, but was nevertheless reasonable. The dinner was always very varied and delicious. You could always between several appetizers, main courses and desserts. The quality and the quantity the food was very good! There was often typical local dishes, but also alternatives this (it gave in my opinion also enough offer for vegetarians if needed ). Positive should be emphasized also the 'show cooking': every evening there was in a separate cookery a other court, which directly prepared was (there were different theme evenings like for example Italian Pasta, with the one between 5 sauces could choose from-the noodles were then directly in front of our eyes prepared and were delicious ). In the morning had the chef already ran: he has every morning fresh Omelet and fresh Crêpes prepared ( delicious! ). for breakfast was coffee, tea, water and 2-3 juices (Tasted: well ) inclusive, during dinner had one the beverages additional figures ( a bottle of water 4,60 euros ). Tip you don't have to give, but the nice waiter deserved it!

  • Service
    6.0

    the staff were (almost ) all friendly and very attentive and fast. All spoke English, many also the necessary words German. Here once again a big thank you to our favorite waiter Andy- always in a good mood, very attentive and nice! the cleaning of the rooms was also very good. Here to mention, that the beds when cleaning a huge large noise cause, from the cleaning ladies to front and back and forth to refer. This disturbed us very much-after the third night we have ear plugs must get. Over additional services we can't say anything, since we didn't use it. From and to was the sound of one of the German channels canceled if we at the front desk have complained about, was this usually within a very short time again fixed.

  • Sport & Entertainment
    4.0

    the pool was nice, but freezing (end September/beginning October ) and the sun isn't heated, so we limburgers also not so often used. The loungers by the pool were sufficiently available and very comfortable. Umbrellas there was also. The sea was warm. It is advisable, bathing shoes or take to buy, since the beach a gravel-sand mixture and also only over rocks into the sea can (also without shoes but with safe pleasant ). At the beach you could rent beach chairs,. You could often mornings at aqua aerobics participate -as the pool so cold was, the trainer spontaneous exercises in the hotel's own Fitness studio with us. The fitness studio was small, but sufficient but, if you on vacation sport to also make would like. there was computer with internet in the hotel, but 10 minutes cost 1 euro ( in the town cost 1 hour 1 euro ). what somewhat annoying for us was: from 11 o'clock there was a constant noise disturbance, says ran constant music (good music but one had then until 22 o'clock actually not peace more sleep by the pool or similar was so not ). It gave also here more often times such as for example Brasilian or Greek night. The shows were nice, but the music here was also always very loud. If you the shows not look at, but for example television wanted, it was actually not...

  • Hotel
    6.0

    The hotel complex is very nice -You should however ensure that A room in the new part of, which was only in the year 2008/2009 built and therefore more modern is. We had a room in the new part and were very satisfied so that. We had the half board, which absolutely sufficient is. If you in between Hunger had, you could to the nearby located supermarket or you could use the hotel bar to order food. The guest structure was very pleasant: any nationalities and all ages (from young people on families up to retirees everything for everyone ).

  • Location
    6.0

    the beach is really not yet times one minute from the hotel away- solely a short street down (perhaps 50 meters ) and is already there. From the hotel to the bar district of chersonissos is about 5 to 10 minutes on foot -so you have the peace the surroundings of the hotel and can but also within shortest time on the 'party' be. There is just an inconvenience, that every meters from one of the bar or disco-owner being chatted up is (could but also because, that we end of September/ Beginning October were there and so many holidaymakers all in all were there ). From the hotel you can very pretty small bars and restaurants within 2 to 3 minutes rEACH. The airport was about half an hour by bus away. There was very good excursions from TUI-we were a few meters from the hotel away picked up. We have two excursions on own fist to Agios Nikolaos and ierapetra-was not any problem, since the bus station only a couple of minutes on foot away was (own excursions make very recommendable, if you definitely not a guide needs )

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Angelika
Great Hotel!
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2011
It is a very pleasant atmosphere in the hotel. The staff is very attentive and friendly. The vacation was very nice and relaxing. Opportunities for shopping are within close proximity, a car rental. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Rüdiger & Roswitha
never again, no 4 stars
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2011
on arrival you wanted us to the waiters in the old building. The room was very dark and very poor condition, before small balcony with 2 m high wall. We refused and then opposite in the small hotel. Room was OK. But TV with only 1 program. After 1 week should we move in the new part. Has of course not worked. We had the feeling in the new building no German! cleanliness quality and taste of the food were okay. the description in the catalogue is correct thus not at all! read more
  • Room
    1.0

    as has already been said in the old building!

  • Gastronomy
    3.0

    the food was mostly OK. The service was friendly.

  • Service
    3.0

    the staff are mostly friendly, but it hardly anyone spoke German

  • Sport & Entertainment
    3.0

    The pool was not especially large and other was a baby pool!

  • Hotel
    2.0

    on arrival you wanted us to the waiters in the old building. The room was very dark and very poor condition, before small balcony with 2 m high wall. We refused and then opposite in the small hotel. Room was OK. But TV with only 1 program. After 1 week should we move in the new part. Has of course not worked. We had the feeling in the new building no German! cleanliness quality and taste of the food were okay. the description in the catalogue is correct thus not at all!

  • Location
    3.0

    the way to the beach is short, but the beach was very small!

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Hannah
not again!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2011
Something positive to say: the rooms are very clean, there's really nothing to moan about. One has however a room in the old building, so you can get almost claustrophobic! we had a room to the street and as it was constantly noisy at night( noise from the street of quads!) read more
  • Room
    1.0

    In the old building awful (due to the size) town center no safe, although there is also here in the catalog promised. In the new building should be better.

  • Gastronomy
    2.0

    for breakfast and for dinner there was a buffet, the always very similar and unfortunately was not good. exception was the 'Lve cooking' -the was always really good, but one had to but also often long line up...

  • Service
    2.0

    the staff were mostly friendly and the rooms really good cleaned. however once our table tidy, although we only times to the buffet went. Therefore must it always be a at the table stay...

  • Sport & Entertainment
    2.0

    There are 2 pools (one for the smaller guests). But relatively small are. by the pool there were beach chairs, if you but a should you spätesrtens around 7 get up. twice the week there was a dance performance, but anyway not really was attractive.

  • Hotel
    2.0

    Something positive to say: the rooms are very clean, there's really nothing to moan about. One has however a room in the old building, so you can get almost claustrophobic! we had a room to the street and as it was constantly noisy at night( noise from the street of quads!)

  • Location
    2.0

    the beach is not really far away, however it is not (as described in the catalog!) a sandy beach. A beach with gravel, it unfortunately rather. Also is right next to the beach a street, so altogether it is really not very idyllic. Shade is anyway not really, so you are on beach chairs with sun screens (the one pay must) dependant. Was good however, that it next to the hotel a mini supermarket was, where you book drinks buy could.

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Ella
A small paradise in Crete
  • Recommended hotel
  • Friends
  • Translated
  • Beach holiday
  • August 2011
The hotel had everything you would expect from a good resort wishes, it was clean, the rooms were cleaned each morning, the pool was cleaned every night, the staff was very friendly, the hotel was directly on the beach and close to the shopping area, the star beach and to the bars and clubs, you could go out and when you wanted, as I said, the hotel was very Central, it's worth it to spend your Holiday there, especially if you're traveling with a family. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.8
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Iris
Nice and clean Hotel
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • July 2011
I stayed with my 17-year-old daughter a great holiday in this hotel, it is to be recommended. Everything was to our satisfaction. Only the beach on the beach is not so good, as it is in the water right must mount rocks/stones, they are difficult to walk by surf and not just going to swim. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Georg
Hotel and location: everything fits
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2011
The rating applies to the superior rooms; it should be ensured, the rooms in the old block not book. They're not recommended. In the hotel everything was OK: staff: very nice and endeavored. To the wishes of the guests. The quality of the pool was good. Although located nearby a busy street, very quiet. The hotel is walking distance to everything: beach (but there are nicer beaches), shopping, bars, restaurants, a rental car (highly recommended is the book of the hire car on the hotel!). If you just want to relax, you are well cared for here. Knossos is by ... bus within easy reach. ISTA benefits to recommend the Spa offer. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Stefanie
Quiet hotel with nice staff
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • July 2011
We were lucky with the room. We had a Superior room on the top floor, which we didn't have a pool view, but also had a sea view! The location of the hotel scares the first moment a bit. There are many car rentals. But it was a very quiet 'yard' with the two pools and one reaches the (small) beach was fairly quickly. For dinner and breakfast there is a sufficient and varied offer. Around 21 o 'clock the dining room. five minutes before 21 o' clock was the fruit plate was filled. The waiters are very nice and ... simple. In the evening, the Samba bar at the US port (waiter Carlos! unique) and La Scala (right next door) recommended. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Peter
Empiric hotel Albatros resort & SpA
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • June 2011
If you book this hotel, care should be taken, that no standard room bay. The is pure disappointment. In accordance with this room at all not the what the brochure to be offered. The room is small, dirty and on the state of the fifties years stood still. The place has actually a chersonissos beach. The so-called beach is about 100 meters away from the hotel, very rocky and narrow. You can only with bathing shoes in the sea go. Unsuitable for small children. The kitchen in the hotel is 0815. The chef shone through only spiced, half Gare food. ... If you the Greek cuisine, you should eat out. read more
  • Room
    1.0
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    1.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    2.0
  • Service
    3.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    2.7
    Quality of the beach
    1.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    1.7
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    2.0
    Disabled-friendly
    1.0
  • Location
    2.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    3.0
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Katrin
Very nice holiday in a beautiful hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2011
All in all the hotel is on each case to recommend. Important is, that one on each case a comfort room (new wing) bay. We had half board and were with the offer good, only the drinks were very expensive (0.4 L = 4.80 radler; o (). Is to be recommended, choose a place, the female service staff is served (were generally attentive). Unfortunately it is no free Wi-Fi in the hotel (card for 1 hour cost 3, - ), but almost in all other restaurants/bars can be used for free Wi-Fi. To mention is 'the street ' ... (beach promenade) thousands of friends. Here is the evening sparziergang something strenuous, because you all restaurant/Bar is with my friend touched ' Hey, come in. As we ' recommend Autovvermietung car travel, car park and office right next to the hotel. Very nice and competent service. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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