Hotel Barcelo Santiago(4 stars)
La Hondura, 8 38683 Puerto de Santiago Tenerife Spain Show mapWerner & Monika
Once Barcelo santiago is enough!
- Hotel not recommended
- Couples
- Translated
- Proof of booking
- Other stay
- March 2013
The hotel has after katalogeschreibung 406 rooms, over 9 floors. A renovation has probably several years; however, some traces of the old state can be seen. Cleaned almost the enitre day over, especially in the area of the lobby. We booked half board, as we have no friends from all-inclusive. Supposedly the hotel was written off, when we arrived. According to our opinion were about 80% of the guests english. The average age overall was certainly apparent above the generation 50 (is true for us too).
Outrageous was the use of the computer's with 8 Euro per hour. We can ... absolutely recommend, in Oberstadt to go, where you for 2 €/ hour serve can. read more
Jürgen
Nice hotel with possibilities of improvement
- Recommended hotel
- Couples
- Translated
- Beach holiday
- February 2013
A large hotel in mehrstufiger construction in a quiet location, right next to the sea, with a view of Gomera. Very nice pool area with more than enough loungers and quiet fallback procedures. In the environment smaller supermarkets for the daily needs and restaurants. Very friendly friendly and accommodating staff. Quality, varied and appetizing arranged and something for every taste.
The quiet, is however only on the location of the hotel, from the dinner until late in the night annoying the door doors, since these, at least from the outside, only be tightened Some guests seem to well.
Big trouble ... and absolute rip-off is the cost for safe in the room, internet and wi-fi:
Safe 3 Euro per day, internet 8 € per hour = 0,13 Euro/minutes, wi-fi 7 Euro per day and 25 Euro per week read more
Gudrun & Heidebert
Roadside pfui-otherwise hui
- Recommended hotel
- Couples
- Translated
- Proof of booking
- Beach holiday
- February 2013
We had on recommendation the hotelbarceló santiago and got on site a room to the street assigned. The proved but already on the first night and then for the rest of the three weeks as catastrophe, because approximately 50 meters opposite is a music bar (route 66) every evening from 21:00 until 24:00 o'clock deafening live music with the doors open the music bar sounded. Then was also hard to sleep, since many drunk until dawn loudly laughing.
The main staff twitched only regretful with the shoulders and said, they could, however, do nothing. We demand a compensation ... for lost holiday relaxation.
With kind regards!
Gudrun and heidebert mahnkopf read more
Jochen
Loud, ageing average hotel
- Hotel not recommended
- Singles
- Translated
- Beach holiday
- January 2013
Rather large, very loud, ageing average hotel.
In the rooms does not really something, in lobby hourly rate very clean and neat.
Constant noise level! (at night as well)
Interesting location, but far and wide no beach in the proximity. No parking!
Staff and dining convinced! read more
Martin
Top hotel in a quiet location
- Recommended hotel
- Couples
- Translated
- Countryside & spa
- January 2013
In january we were a week in the hotel,
Our room was ok, unfortunately one sees the furniture but one or another verlebte year at. The bathroom is ok unfortunately but also there already some signs of wear.
The staff was very friendly quick and helpful. The location of the hotel right on the rocks above the sea is second to none. View from the room direct on the sea and La Gomera. The pool area is very nice and very neat! Of everywhere you have sea view and the rocks Los Gigantes.
At night you can open window with ... fall asleep. No disturbing noise to turn off the hotel is very recommendable.
All together a very nice successful stay. We really enjoyed those days! read more
Mike
We were satisfied
- Recommended hotel
- Couples
- Translated
- Other stay
- January 2013
The hotel has fulfilled our expectations. The staff are too many very friendly and skilled. As a minus is the rent for safe, garage and internet to name but a few, these is also quite expensive. read more
Rico
Recommendable relaxation despite small faults
- Recommended hotel
- Couples
- Translated
- Other stay
- January 2013
An ageing hotel with friendly staff but with complaints only after the 3 time in responding. The hotel's location is amazing as the Los Gigantes or on La Gomera can see. The beautiful pool area is clean and tidy. The toilet stall in the bathroom is very narrow and in the bathroom there are too few abstellfläschen. read more
Harald
Recommended only with restrictions
- Recommended hotel
- Couples
- Translated
- Other stay
- January 2013
Hotel lies in very nice location with a magnificent view of La Gomera and the steep shores from Los Gigantes. It would be however a basic redevelopment neccessary.
Very friendly and always ansprechbares staff, that cares for the guests.
Rich dining, also varied, but tasted sometimes very hard to get used to. Also here very friendly and attentive staff.
Room, corridors, restaurant and pool always clean and tidy, but a bit worn.
Than annoying and rip off we have the fees for parking 10 Euro and mini safe 3 Euro felt.
Wi-fi half an hour per day in the lobby ... free but very slow. Apart from that 7 Euro per day or 25 Euro in the week is reasonably priced today not acceptable.
Apart from that are the drinks prices amongst others not too high.
On the whole recommended only with restrictions. read more
Franz
Superior room with a pool done
- Recommended hotel
- Couples
- Translated
- Proof of booking
- Other stay
- January 2013
Room four floors above the pool level (renovated, ' superior ', 15 meters², balcony 10 meters², bath 5 meters², south-east
Alignment) got the whole pool done with, inclusive kitchen smells. The rooms 5 floors
Including probably less (should not reconditioned, balcony small!). Dreamlike view over
The sea until La Gomera, very good food, service friendly, tried very hard, the maid clearly
Overburdened. Beautiful pool area with sufficient sunbeds. Show forbidden, but tolerated, at 9 o'clock were the your oceanfront loungers taken. Felt 80% english, a few scandinavians, rest whit-
Shit. Three ' districts' and fernbushaltestellen on partly beautiful because in ... around 1 to 2 kilometer to reach. Very
Hilly. We would book again, but the lower room try. read more
Berthold
Great hotel in excellent location
- Recommended hotel
- Couples
- Translated
- Proof of booking
- Beach holiday
- January 2013
The Barcelo-santiago we can totally recommend. Everything the furnishing of the hotel, a well-kept outside area with the part. Heated pools, the great location with views of La Gomera and the Los Gigantes, as well as the service with always friendly, always cheerful and small fun applied staff. By the too many good evening agenda the animation team, the good live music from 'Angel' and the prompt and fun in the in the evening always lively bar we didn't need the hotel evenings to leave.
The only problem for guests, the - especially in the summer - in the sea ... swimming, the next beach is 15-20 -minute walk away. read more
Chris
Definitely again
- Recommended hotel
- Couples
- Translated
- Proof of booking
- Countryside & spa
- January 2013
Great vacation, really exposed location, room with a view of the sea recommendable. The place is otherwise not much going on - the hotel is but also enough for relaxing read more
William
Wonderful location
- Recommended hotel
- Couples
- Translated
- Proof of booking
- Beach holiday
- January 2013
The hotel's location is unique nice - at the water front, peaceful surroundings, shops and restaurants on the doorstep, beautiful view of Los Gigantes. read more
Gudrun
Great hotel with best catering Great hotel with best caterin
- Recommended hotel
- Friends
- Translated
- Proof of booking
- Beach holiday
- December 2012
Great hotel with the best and more diverse cuisine with 'all inclusive'; Great hotel with the best and more diverse cuisine with 'all inclusive';
Currently some hiccups because of necessary repair work-but it didn't bother us farther, if you are not there is; Currently some hiccups because of necessary repair work-but it didn't bother us farther, if you are not there is;
Very friendly staff and beautiful, peaceful location with a view of the giants and La Gomera; Very friendly staff and beautiful, peaceful location with a view of the giants and La Gomera;
The shopping at the hotel are ... limited; better shopping and a 'black beach' you will find a pleasant 30 minute walk to the Playa de la Arena The shopping at the hotel are limited; better shopping and a 'black beach' you will find a pleasant 30 minute walk to the Playa de la Arena read more
Andreas
It would have a very good evaluation can!
- Recommended hotel
- Singles
- Translated
- Proof of booking
- Beach holiday
- December 2012
To the hotel itself, i need at this point not so much letter, as in previous reviews already enough has been described. The house is a bit somewhat older and only partly renovated. At the time of my stay (7a 14 december) was a part of the floors 7a 9 and at the pool worked. This i found however not when disturbing.
About the guest structure can be said, that predominantly english-speaking guests in the hotel were and a few spanish, german, russian or french-speaking guests. The age was the period: 80% were in the generation 60 and category.
Wireless ... internet charge of 3,- per day or 25,- per week i think today is not more than adequate. The free wi-fi (30 minutes per day) ran only in the hotel lobby and anyway not really stable.
Another gripe was the evening entertainment: at the reception was also a solo entertainer really good music. This could on the earlier terrace but unfortunately only until 21:00 o'clock be enjoyed, since starting from this very moment in also the terrace adjacent theaters the mini-disco for children took place. Here was my impression, that the few children (per night about two to six) with loud music outplays should be.
Under consideration all the points (shush. Also in the subsequent texts), i because of the extremely good staff and nice hotel barely for a recommendation decided! read more
Marina
Currently unfortunately a construction site
- Hotel not recommended
- Couples
- Translated
- Other stay
- December 2012
Unfortunately, we were also like every year beginning december and the hotel was this time a single
Construction site. The tour operator (FTI) us in advance of the extensive reorganisation measures
Informed, we would have the hotel this year not booked.
The staff were nevertheless always make an effort, the management but could have been for the time of renovation
The hotel to close.
From the tourist guide told us that the Barcelo group this generally not made.
A shame, i don't know, whether we come back? read more
Stefan
Great hotel with minor defects
- Recommended hotel
- Families
- Translated
- Beach holiday
- December 2012
A nice hotel with good service and good food, if it were also not the standard of a Riu for example reached. Traffic we could not noticed, were in very modern junior suite on the top floor accommodated. There were only two annoyances: firstly, the shower hardly water pressure, a small child to shower was impossible. Besides we find 10,- per day for a very narrow space in the underground garage rude. Otherwise, everything was okay. read more
Robert
We had never!
- Hotel not recommended
- Couples
- Translated
- Other stay
- December 2012
We (you 50, he 45) were early december for the umpteenth time in the Barcelo.
We were of the opinion, personal preferences, we need to evaluate, the Barcelo is from the condition and service was satisfactory, but no cleanliness of the room and in many areas ageing.
However, it is very nice in the rock, the pool area is well laid out, there are a lot of green plants, in addition the location, the view of Gomera and the giants, this is unique!
We always very well, the food was good, the personal contacts with the service staff rather good ... than bad.
We believe that it basically a recommendable hotel is, this year but didn't bother considerable noise in 9. and 8b level our vacation.
From sunrise to sunset was geflext, hammered, serrated, short, it was under construction! From 4.12 up to our check out on 15.12 every day, almost continuously.
In addition from 7.12 a large repair by the pool, which the noise nuisance from both sides took place and a duck was not possible.
Since already other guests of the Barcelo in this period locally were, this noise however not noticed want, or it here not evaluate, are probably only the stupid been able, our superior suite with direct view on Gomera in 8b level, 'on the construction site' to have!
The complaint at the front desk was dealt with immediately.
The offered room was from lower category, directly to the street and right on the side of the construction site in the course of the days has spread. That had the front desk know, offered us this room still. You try it!
Conclusion the front desk or shouldn't think!
Calcified faucets and shower, very low water pressure, blocked drains, smeared glass doors, rickety furniture, staubansammlungen under the bed and so on the past few years our 'companion', we have deliberately overlooked.
We are now only disappointed, you will feel the increasing pressure, one notices clearly the deteriorating quality and variety of food, it is getting worse cleaned and so on
Whether we Barcelo again select is written in the stars.
We hope for a miracle, that it again it will be better. read more
Jürgen
Great view
- Recommended hotel
- Couples
- Translated
- Proof of booking
- Beach holiday
- December 2012
A pleasant hotel with a great view, very good to relax; for beach friends the place is but not really suitable, as there were hardly any beach and the was black. We will definitely go back. read more
Frank
Great vacation in a brilliant hotel
- Recommended hotel
- Couples
- Translated
- Beach holiday
- December 2012
We had really nice 14 days vacation in Barcelo santiago. Very clean and friendly hotel. Unfortunately while we were there some reberaturarbeiten by the pool accomplished, but this didn't bother us. Can absolutely recommend a little bit expensive room with a view of the sea to book. A gorgeous view to the rock of Los Gigantes and to the neighboring island La Gomera and good view the island La Palma. A perfect vacation overall. read more
Hermann
Very good hotel
- Recommended hotel
- Couples
- Translated
- Proof of booking
- Countryside & spa
- December 2012
A well situated hotel on a headland, the sea purely. At the front desk good foreign language skills. Service generally good. read more
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