Hotel Acuazul(2.5 stars)

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Average rating

10 hotel reviews

    Rating by categories

  • Hotel in general
    2.0
  • Room
    3.3
  • Service
    2.6
  • Location
    5.0
  • Food and Drinks
    2.0
  • Sport & entertain
    3.3
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3 hotel reviews in Englishsorted by travel date
Rabi
Already nicer holiday!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • February 2013
Before the personal knowledge first issue of rep: 'do you want for your change rooms?' Says already everything. The room was clean however the furnishing totally out of date (the badearmaturen missing the chrome). The water pressure on the 6. floor was very limited. From the two elevators in the hotel was a usable, but daily is this several times down. In front of the vacation in this hotel you should spanish, english or russian learning. If you german hotel reviews for this hotel searches finds hardly statements, we now know why! read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    6.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.7
    Quality of the beach
    3.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    2.5
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    1.0
  • Location
    4.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    3.0
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Tanja
An Impertinence
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • June 2012
We were as a part of a round trip in this hotel for one night accommodated. It was the only hotel during the round trip, I was not could overcome, the shower to use. The bathroom was extremely dirty, in the washbasin there were still the used soaps of our predecessors. The beds were not and probably not even been changed. Night began the pub opposite loud music to play, so wasn't even think about sleeping. The food was very moderate, because of the experiences in the previous hotels I wanted there however nothing more food. The waiters hidden in ... the kitchen, not work, even though except for us hardly other guests were present. The table cloths were not only the current day dirty, they were several days not changed. The front desk was also very unfriendly. There was no assistance, when we after our transfer in our zielhotel asked. The lady said, the longstanding not, finally we had already checked out. read more
  • Room
    2.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    3.0
  • Hotel
    1.0
    Condition of the Hotel
    1.0
    General cleanliness of the different areas
    1.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Rebecca
The worst hotel where we were ever archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • February 2011
This hotel was absolutely horrible, never again... The room is so dirty, the food was really bad. The staff was totally bored, the toilet was broken, the shower/bathtub was Oh my god, but it is at a loss for words! We had it only russians, we were the only Germans, we knew why also! Never again this hotel read more
  • Room
    1.5
    Size of the bathroom
    1.0
    Cleanliness & linen change
    1.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    1.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    3.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    2.3
    Overall condition of the pool area
    4.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    2.5
    Family friendliness
    3.0
    Condition of the Hotel
    2.0
    General cleanliness of the different areas
    1.0
    Disabled-friendly
    4.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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