Hotel Indigo(4.5 stars)

123 Metcalfe St View on map

Average rating

19 hotel reviews

    Rating by categories

  • Hotel in general
    5.5
  • Room
    5.3
  • Service
    5.5
  • Location
    5.3
  • Food and Drinks
    4.8
  • Sport & entertain
    6.0
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13 reviews for this hotel sorted by travel date
Kees
New hotel in centre of Ottawa
  • Recommended hotel
  • Families
  • Other stay
  • July 2013
Clean and light spaces, nice hotel, just minutes walk away from Parliament buildings and Rideau canal. Great place, friendly and helpful staff. Nice spacious room. Will definitely go back to the Indigo Ottawa read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Fabienne
Great city hotel with good location archived
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Other stay
  • May 2012
Good city hotel. Location is really good, parking is in the hotel available. CAD 19:00 per day plus taxes. We were for 1 night in the hotel and have a standard room without meal times booked. The hotel is good located, you could reach everything good on foot. Eaton center is in about 15 minutes on foot reachable. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    0
  • Service
    4.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Susanne
Very nice room archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • July 2011
Room was very nice equipped. The lobby I liked good, a little fancy. The parking garage is a bit difficult to find, the card did not work, but with a little patience no problem at all. Staff was very nice and helpful. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.7
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
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Markus & Simone
Didn't really convince us archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • October 2010
Good, but not worth the 4.5 -star according to catalog. If you arrive by car to the hotel, then it is not recommended. The hotel is located right in the center to say on a busy street. There are entire 2 parking spaces at the front of the hotel that takes you to your car can use unloading upon check-in, but these are usually in use. We had to drive around the block 5 times in front of the hotel until we partly in the hotel's parking lot and partly in the front door could keep track the taxi. ... We had problems with the taxi drivers who absolutely did not agree with our space. There is no one on the hotel-door with help and advice help (with any of the luggage up with taxi drivers). The hotel's garage is without a description of the hotel staff (there are only someone at the front desk, or there will no one! ) Not to find. We were given the info the hotel has a private parking on the parking deck P4 (great if in the garage is signposted but nothing special arrangements, not the hotel Indigo read in the garage is). read hotel review
  • Room
    3.0

    Rather small rooms, furnished in a friendly way. But the doors are created in a way that you hear everything what happens in the hallway.

  • Gastronomy
    0
  • Service
    4.0

    Staff friendly, but there is no one at the front door with the cases or help with advice about the arrival. The hotel's garage is even after a description of the staff very hard to locate and catastrophic signposted.

  • Sport & Leisure
    0
  • Hotel
    4.0

    Good, but not worth the 4.5 -star according to catalog. If you arrive by car to the hotel, then it is not recommended. The hotel is located right in the center to say on a busy street. There are entire 2 parking spaces at the front of the hotel that takes you to your car can use unloading upon check-in, but these are usually in use. We had to drive around the block 5 times in front of the hotel until we partly in the hotel's parking lot and partly in the front door could keep track the taxi. We had problems with the taxi drivers who absolutely did not agree with our space. There is no one on the hotel-door with help and advice help (with any of the luggage up with taxi drivers). The hotel's garage is without a description of the hotel staff (there are only someone at the front desk, or there will no one! ) Not to find. We were given the info the hotel has a private parking on the parking deck P4 (great if in the garage is signposted but nothing special arrangements, not the hotel Indigo read in the garage is).

  • Location
    5.0

    Top location for exploring the city. But if you are arriving by car to the hotel, then this is not so recommendable. The hotel is located right in the center to say on a busy street.

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Katrin
Nice, modern hotel in a great location of Ottawa archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2010
Double room are in the size about the general standard. The frosted glass between the bathroom and bedroom was very unusual and is certainly not for everyone (shutters were available ☺ Boutique/design hotel, very modern equipped. The hotel is located in the heart of the city, great starting point for excursions. The parking garage is a little inconvenient location (you have to turn almost a lap around the block) and fairly cramped. But we were happy, that we got an assigned parking at all. In front of the door of the hotel two parking spaces to load and unload. Very ... friendly reception staff. Plenty of computers with Internet access were available. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Stefan
City hotel with central location archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2010
For your stay in Ottawa a pretty good city hotel with very nice rooms in a unique design. Breakfast is really the best coffee in Canada! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    4.0
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Gabriele
Modern hotel in a central location archived
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • August 2010
Modern stylish hotel in central good location. Modern furnished rooms, good beds (but very narrow). On the weekend can be parked for free on the street. By the parliment building there was a great night impressive light show. read hotel review
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    4.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
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Jaroslav
Very nice and located in the best location archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • August 2010
From the outside a unobstrusive redbrick property. Inside but completely undermined and set up very modern and bright. Smart surroundings, also in the room. Very good beds, flatscreen TV with iPod connections etc., no in-room safe. By way of derogation from the brown-in-beige the usual hotels in North America, all in white and INDIGO-colored, as well as a nice parquet floors. Very good location, about 100m from the pedestrian zone and 250 meters away from the town hall. Pool (estimated 12 * 5m) and gym together with the adjoining Marriott hotel. Pool (cold water) in a glass-roofed is bright and ... pleasant, about 6 lounge chairs and a few tables/chairs for lounging. Very warm whirlpool for 5 people. Free wireless internet in the house but with poor signal strength. Parking in the hotel's own garage for 21 C$ (approx. 15 EUR) per night. On weekends also free on the street. Minor drawbacks: towels were worn and partly tattered; in our room was the shower so poorly constructed, that you had to sit inevitably water leaked all over the bathroom. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Harry
Top central hotel in Ottawa archived
  • Recommended hotel
  • Families
  • Translated
  • City break
  • May 2010
Hotel Indigo is located in the center of Ottawa. It is part of the Intercontinental hotel group (Holiday Inn). It is a smaller hotel and from the outside a bit plain. From the inside is very modern. It has a very good atmosphere, the rooms are like designer rooms nicely decorated. Parking is as always in Canadian cities about 20 CAD/day. For a sightseeing stay in the Nation's capital it is absolutely top and 1. Choice. There is also a voucher for €100 /rooms without breakfast German travel agents and the price for the location, amenities and feel very good. ... It is only about 300 meters from the Parliament Hill and Parliament Buildungs (Governor's Palace) and the Farmermarkt (ByWard Market) with nice restaurants, as well as the Rideau River are also not far from the hotel. Another attraction is the church Cathedral-Basilicia of Notre Dame. There wasn't a pool. Bottom line: this hotel is very comfortable and it is thoroughly recommended. read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Steffi
Nice hotel in a central location archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • May 2010
We could only agree with the previous reviews. The hotel is in a great location, very central, everything important is within walking distance. The rooms are not big, but for sure big enough, but nicely decorated, through the insulated windows you didn't hear traffic from the rain. Desk people were very nice and helpful, parking (surcharge). We would not hesitate to come back the Indigo select in Ottawa, if we are! read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Werner
Finally no plush! Great hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2009
Modern, great hotel in downtown Ottawa. We booked this hotel on our trip for a night and were immediately loved it, finally a hotel without plush carpets and curtains. read hotel review
  • Room
    6.0

    We had a standard double room, which was very modern and stylish. See photos. A nice change from our previous hotels on our trip. The room was big enough and with king size bed, desk, flat screen TV (no international channels) and closets. The modern bathroom with toilet, sink with full-length mirrors, and walk-in shower with glass wall (finally no shower curtain! ) equipped. Everything very new and clean. Hair dryer and air conditioning available.

  • Gastronomy
    0
  • Service
    5.0

    Friendly, remarkably young staff. Check-in without any problem.

  • Sport & Leisure
    0
  • Hotel
    6.0

    Modern, great hotel in downtown Ottawa. We booked this hotel on our trip for a night and were immediately loved it, finally a hotel without plush carpets and curtains.

  • Location
    5.0

    Right in the center, allowing for all attractions and areas of interest within a few minutes walk. Ideal for sightseeing. Parking in the garage of the neighboring building.

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Udo & Yvonne
Great place to stay in a good location, design design archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • September 2009
Hotel Indigo is located downtown Ottawa, not far from the Parliament Hill. It is a hotel in fresh, young design and very nice staff. They gave us at check-in several rooms shown, because I was scared of the street noise. So I could make your own picture and we chose a room, which was not the street side. The rooms themselves are modern and pleasant colorful decor, the bathroom was also very modern and big shower. TV was a flat screen, and there was a free Internet Hotspot. The only drawback was the hardwood floors, the already very creaky. Depending ... on who you so it has had it could be noisy. We stayed at this hotel breakfast, and can recommend this. Variety and quality were very good and the value for money. Note for this hotel, it's a business hotel. The prices are affordable, on the weekend in the week quite high (in numbers means that We took our priority card 130 CAD plus tax paid and could in the week 200 CAD plus tax stump up ) read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
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Angelika
Friendly attractive hotel in a great location archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • August 2009
We stayed one night in the hotel - during our tour - on the way back to Toronto. The hotel is a wonderful place to stay. This is a new modern hotel with an old brick façade, inside a bright glass-roofed courtyard, really architecturally very nice. read hotel review
  • Room
    5.0

    Great, cozy, chic, modern - just to feel good. Casual decor wallpaper contribute to the "green line" from Inidigo. Everything super clean. Rooms not huge, but very adequate.

  • Gastronomy
    0
  • Service
    6.0

    Extremely courteous staff at the front desk. Perfect info about opportunities in the near, parking garage, bill/check-out - we were consistently addressed by name by the staff.

  • Sport & Leisure
    0
  • Hotel
    6.0

    We stayed one night in the hotel - during our tour - on the way back to Toronto. The hotel is a wonderful place to stay. This is a new modern hotel with an old brick façade, inside a bright glass-roofed courtyard, really architecturally very nice.

  • Location
    6.0

    The hotel is within walking distance to Parliament Hill in the morning we were right on the parade. But also for boat trips and shopping great central location. Large shopping center right by Bootsablegestelle, diagonally opposite Fairmont hotel. foodcourt in the basement of the shopping center is great for short snack.

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