Hotel The Omnia(5 stars)

Postfach 135 3920 Zermatt View on map

Average rating

22 hotel reviews

    Rating by categories

  • Hotel in general
    5.7
  • Room
    5.9
  • Service
    5.9
  • Location
    5.5
  • Food and Drinks
    5.9
  • Sport & entertain
    5.5
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10 reviews for this hotel sorted by travel date
Mark
Alpen resort Zermatt
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • October 2012
In the winter 2012 i am in the spa hotel Zermatt dangers, straight at me from the everyday things and my stressful job to relax. And the mountainlodge Zermatt was just the right thing for me. In the few days, i have time i had a short trip to treat yourself, i could me completely in the lodge Zermatt relax. The simple design and the spa offer in the spa hotel Zermatt i was surprised and even ensured me, so for the purpose of physical exercise to relax. I myself have also in the yoga try it, and that led ... me, these also continue the stay at the 5 stars Hotel Zermatt to continue. I also have the time for skiing and after a long day in the fresh air the lodge Zermatt with its numerous open fireplaces real ruhepole at. In the evening i enjoyed me in one of the comfortable sofas of the lodge Zermatt to cuddle and with a good book the day finish off. By obvious standards such as free wlan in the entire alps resort Zermatt i could continue to keep in touch with my firm. A very special experience, it was after a day in the harsh cliff landscape in the interior of the mountains to go. The luxury hotel Zermatt has a mysterious inspired felsenkellerbar. Special there you can tell why the mountainlodge Zermatt as design Hotel Zermatt '. Because a felsenhöhle designed glass steel architecture makes it possible with live music and a good glass of wine directly on the inside of the mountains, far from at home from the stress of everyday life and its challenges. I have my stay in the alpen resort Zermatt really enjoyed and can only recommend it on people, the can but also surprise do. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Heike
Perfect hotel/rock lodge with perfect service! archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2011
The hotel does what it says on the tin. The higher price, with everything the guest on the location. The entry tunnel through the rock at the hotel is exceptional. read hotel review
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    5.5
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    3.0
    Other leisure activities available
    6.0
Close
Urs
Experience in the middle of the mountains of the Canton of V archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2011
The Omnia in Zermatt a stay has its special charm and its price. The special hotel on the rocks with history is different from the other. Depending on the room category and price, wonderful view of the centre of Zermatt and the Matterhorn Summit. Very nice by night. All in all, but the hotel ambience-despite the extremely friendliness of the staff-a bit sterile and cold. (per S. was about ten years in the original in the hotel, the ability to communicate the original character not made more comparable). Anyhow, great experience, not cheap. Try It Out. Zermatt is always worth ... a visit-also in summer. read hotel review
  • Room
    5.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Boris
on the roofs of Zermatt, nevertheless Central archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • November 2010
We were already repeatedly in the Omnia, a gem and a great Boutique Hotel in Zermatt. This time we had the two higher room type, then the room has a decent size (queen size bed rooms are very small). Service and food were good. The wellness area was wonderful with a view of the town and of the Matterhorn. The location of the hotel is absolutely central, 30m to the town square, although raised over Zermatt location (underground elevator through the rock). Only the bus to the ski runs a few hundred meters away from, that is to say here ... you have to walk with your ski boots, or you can take a taxi for about twelve CHF to the ski lifts. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
Close
Eleniana
A real experience, this hotel! archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2010
A stylish design hotel, brilliant on a rock above Zermatt location, this place gives you peace and relaxation. The staff are unobtrusive and accommodating, the service offered attractive. If you look at the whole offer (pool, fitness room, sauna, wide breakfast, small touches in between) the hotel thus justifies the high price. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Matthias
Ski holidays in a class of its own archived
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • January 2010
We spent 1 week in the Omnia Zermatt. The room was large and quiet, ideal for the accommodation of the ski equipment and the sauna/pool area perfect for the recuperation after skiing. The Omnia is certainly not a cheap hotel, but the relaxation factor is true. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to ski lift
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
Close
Matthias
Perfect stay in Zermatt archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • October 2009
The personal greeting with welcome drink we were showed in the hotel. The staff was very polite and helpful. The room with views over Zermatt was very spacious and very quiet. We really enjoyed the stay. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Reinhard
rare experience archived
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • September 2009
Completely satisfied, good and makes sense (design, facilities, service), impeccable condition, surprisingly relaxed (guests and staff) frills 100% free, condoms in the nightstand instead of Bible, any other hotel suddenly appears much too expensive. The Omnia was part of a 14 day rail conquest Switzerland, very sorry, that we only had three days for Zermatt. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
Close
Anika
Super Hotel archived
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2009
We'have stayed twice a weekend in the Omnia. The service at the door begins with a person greeting and welcome drink. The hotel has a great location on the cliff overlooking the village, rock or diversifying its food and beverage offerings. Particularly nice when you sit in the Jacuzzi. The rooms are stylish clean equipped, so it's less is more. Lots of wood, and light. The mattresses were on the bed took some getting used to. The adapt to the morphology and at the beginning rather hard on-hop. Nice, a good whiskey is, as well as small touches the kitchen. ... In the bathroom toiletries are Kiehl's products. The dinner was rather cheap for Swiss standards, but very delicious therefor. Especially recommended is the three course meal for 55 Friday A little sparse is the breakfast. You can order eggs all, but the selection at the buffet. It is very well arranged. The price is affordable. In the winter, but you can tell that the ' haves 'it is desired. However, we would love to come back again and again! read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Proximity to shopping areas
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Rulan
Disappointed with room A, quality not worth the price of C archived
  • Hotel not recommended
  • Couples
  • Skiing and winter sports
  • April 2009
Omnia is well located (but not so great with ski boot and carry the ski walking down a short distance to the main street for taxi) and provides excellent service on receiving guest at taxi/train terminal and arrival at hotel. The food in its restaurant was the best we have tried in Zermatt (better then Grand hotel Shonegg GaultMillau 15/20 which is possibly highest rated in Zermatt). The breakfast choice is limited compare with 5 star hotel, but with good quality. Not very pratical bathroom in room A. Friendly staffs but when comes to dealing with complaints? Not doing well ... enough. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to ski lift
    4.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
Close