Hotel Süral Saray(4.5 stars)

Çolaklı Turizm Beldesi Manavgat 07600 Side View on map

Average rating

1,142 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.3
  • Service
    5.5
  • Location
    5.5
  • Food and Drinks
    5.1
  • Sport & entertain
    5.4
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347 reviews for this hotel sorted by travel date
Marion
20 years old hotel, popular with regular guests.
  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • November 2013
In november very quiet, with older german regular guests popular hotel. I have the peace and the few guests very much. Condition of the hotel (20 years old) is in need of a renovation, the cleanliness in the hotel in general well (look out at the hairdresser purely.). But i will tell about the room later. Average age 70 years, were only germans in the november. In other months are to be there very many russians are. Hotel offers free wi-fi. All the staff at the hotel are very courteous and super nice. The waiters in the restaurant, i ... specifically to speak. read hotel review
  • Room
    1.0

    Size of the rooms are sufficient. There is free water in the rooms, i thought that was very good. On the balcony there was no table, only two holzklappstühle. This i thought was also not 5 stars. Towel changes and bedlinen changes worked out. Unfortunately barely cleaned. Always had sand on the floor (which were in the sweeping sweep or with safety course would have been). Also tip has no improvement brought. In the bathroom was only the most necessary cleaned, which was obvious, as sink or bath washed. Bath tub otherwise very dirty (picture follows). Barefoot stuck to the tiles firm. Mirror were not cleaned and were not in the week cleaned. Tv with 4-5 german channels - completely sufficient. Much in the bathroom or in the room is already very yellowed/dirty. Could be replaced as telephone, hair dryer, electrical outlets). Pictures will follow. My room door from the inside as it was before dirt. I have in any 5 star hotel! I hope, the pictures you can see some (will be uploaded). Beds and mattresses were ok. Sea view was just brilliant.

  • Gastronomy
    1.0

    1 main restaurant, in which one directly on the first day a table assigned gets. These reserves then also the whole holiday. Decoration at the buffet zero. Am as in other 5 star hotels in the Turkey which other one accustomed. Elaborate tarts and the like - sadly wrong here. The eye eats with! Everything is holzklassemäßig draped. Also the selection of essensangebotes were in no case 5 stars. Breakfast: one sort of bread rolls, a sort of white bread. The other bread were so hard and old and thus more inedible. 3 minutes and 5 minutes eggs, 2 sorts of cheese, 1 sort of sausage, jam and honey. Lunch there was on the beach in the form of a buffet. Chicken in all variations, hardly any variation and almost everything was cold. You had to get drinks yourself. Dinner: chicken from and to fish, too little choice for a 5 star restaurant. Desserts: very carelessly cakes undoing on plates drapes. It lacks the beautiful arrangements/decorations from other turkish 5 stars hotel fully. In the restaurant itself changing notes the owners. The waiters are also immediately at the tables drinks. Without geldzustecken is even getting the drinks announced! You bought begs the friendliness of the waiters and bringing us drinks. Unfortunately there is no terrace in the restaurant, which i really missed.

  • Service
    3.0

    Friendliness in the hotel was important. All speak perfect german and are very, very nice. The room cleaning was not so great. Towel change has taken place, bed sheets also, but the rest of the room and the bathroom was not or hardly cleaned. This i invite later a few pictures highly. Room and bathroom were very dated (yellowed device telephone, outlets, hair dryer). Could be replaced. There are 4 or 5 german channels, perfectly adequate.

  • Sport & Leisure
    2.0

    There was no entertainment Bocce 2 times a day. Me personally but also didn't bother us, it was very nice and quiet on the beach. Cushions you had to yourself ranschleppen (5 star?). At the pool there were no beach chairs, are all in the 'park' distributed. From the hotel, but 'than the guests so desired' sold. In the park or palm garden also called, walk very many wild dogs there naturally also their droppings behind. (5 stars?)

  • Hotel
    3.0

    In november very quiet, with older german regular guests popular hotel. I have the peace and the few guests very much. Condition of the hotel (20 years old) is in need of a renovation, the cleanliness in the hotel in general well (look out at the hairdresser purely...). But i will tell about the room later. Average age 70 years, were only germans in the november. In other months are to be there very many russians are. Hotel offers free wi-fi. All the staff at the hotel are very courteous and super nice. The waiters in the restaurant, i specifically to speak.

  • Location
    3.0

    The distance to the beach was short. Transfer to the airport about 1 hour. One can shop in the proximity... But with the Dolmuş after Kumköy to drive. Dolmuş-bus stop is diagonally opposite the hotel. A restaurant in the proximity, i have not found.

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Elke
In april 2014 we will come again.
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2013
We were in this year in march, june and october in the Süral saray and the last stays of 2 to 3 weeks longer. You feel like you are probably, is welcome and always meets again nice 'regulars '. There are mostly guests in our Age. The rooms are adequate and clean. read hotel review
  • Room
    6.0

    The rooms are sufficiently large. The laundry is changed almost every day. Small surprises of the cleaning staff, the guest, if his room enters (flowers, swans from towels etc. ) our room was always clean and we had no complaints.

  • Gastronomy
    6.0

    The kitchen crew was changed and this has a positive effect. The food has become more tasty. The atmosphere in the dining room is very good. This is Ismail and Mehmet thanks, the him good talent but, what guests in the respective table set. There is also every guests free, another table to choose. The cleanliness in the restaurant was very good. It needs from the staff even more attention was, that all tourists in an appropriate and not in beachwear for dinner.

  • Service
    6.0

    The service in the hotel was important. It starts at the Arrival at the front desk and ends with the personal approval on the bus through the manager nail. Problems are repaired immediately and wishes taken into account, for example, when it comes to choosing. Mehmet from the front desk before we knew only of the night shift. By the change in the daytime staff we did through its perfect german better to be able to know and appreciate his competence. Also Erdem always fell through its friendliness.

  • Sport & Leisure
    5.0

    The animators are doing a good job and every guest can go to sports activities. You won't hassled, if a reject. The evening entertainment consists of many repetitions. If you 'regular' is, you all events several times already seen. The new seats at the pool was very attractive. Small point of criticism, which i have the staff mentioned, the glasses need better checked for cleanliness, if you from the dishwasher will ( terrassbar and beach bar)

  • Hotel
    6.0

    We were in this year in march, june and october in the Süral saray and the last stays of 2 to 3 weeks longer. You feel like you are probably, is welcome and always meets again nice 'regulars '. There are mostly guests in our Age. The rooms are adequate and clean.

  • Location
    6.0

    The proximity to the sandy beach is ideal and one reaches this over a way through a beautiful palm garden. From the airport one drives about 1 hour with the bus. Shops are in the proximity sufficiently or you drove to side with the Dolmuş, the almost directly in front of the hotel.

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Rita
I have always a relaxing holiday.
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • October 2013
Rita. In october 2013 i had again 1 week relaxing vacation in Süral saray booked. I do not know why so many unfair hotel reviews on the internet. I look forward every time on my vacation in Süral saray. If you get out of the bus is rising, you need about nothing more to take care of it, my suitcases and bags were directly to the front desk. There i will Abdurrahman or Mehmet very friendly welcome. Abdurrahman and Mehmet speak very good german. After the login you get your room key and its safety deposit box number. Abdurrahman can ... also good tips for trips give. It is still told where the restaurant, the terrace bar, the gym, sauna and the swimming pool which is. Then with suitcases and bags to the room. The rooms are very spacious, and have new furniture get. The refrigerator is already a somewhat older model, needs updating. The room and bathroom were cleaned every day, the towels were new every day, the beds were every 2. day changed. When you walk into the restaurant, you will of restaurant chef Mehmet and Sadi friendly welcome, and to a table, where then also the room number to be established. So that every guest for breakfast, lunch and dinner always its solid tischplatz has. The breakfast is served on request, eggs fried. Lunch and dinner you also had a very large selection, to warm meals, bread cheese, sausage salads and fruit. The waiters were always nice and friendly, and made an effort, the tables from the used cups, glasses, cutlery and plates to clear. At the pool you get every morning from about 9 hours new beach towels. To the beach one goes, by a now small palm garden, and a promenade. Where one something eight have, for cycling, and cars. In the palm garden and on the beach is for each guest a couch with edition, the mats morning at the pool a room get, and at the beach the mats under a tarpaulin. Complaints one tried immediately from the front desk, to fix it. From early may one gets also at the snack bar at the beach a snack food. As different salads, french fries, pizza, fruit and drinks, no alcohol. I think on the beach you need no alcohol. The alcohol you get only at the pool bar. I will submit my seaside holiday in april - may 2014 again in the Süral saray spend. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Tobias & Caro
For a relaxing holiday, the hotel is ideal
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2013
For all the a quiet and relaxing holiday the hotel is very recommendable. The staff is very friendly, you could speak german very well. The hotelumfeld is also german. It is little entertainment and the evening entertainment could be a bit more varied. Mainly the hotel of older people booked. read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Peter
First holiday in Turkey
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2013
We stayed 11 days in the hotel and beach holiday. After the arrival us were offered a better room to when we booked. Normal price 6 3 €but for us for 5 0 €we thought, because we the entire day at the beach spend is it us no matter sea view must not be. We got a room where air conditioning system does not function as a minibar and telephone. After a complaint we got with some difficulties another smaller room but it worked everything. Condition of the bath tub was not no matter to us as we had showered. ... The lunch was outside what we personally found very good, unfortunately, too few tables for all guests and the food is not labeled you do not know which one before itself has. At dinner were not always wine glasses available you got but afterwards which brought to your table by the staff. Towels got one at the front desk very good condition, unfortunately with only the strandligen it was not so, in the 2. week you had to get up early to get a beach lounger. The area, the water, the beach was very good. That is why we, for our vacation a different hotel this region into consideration. A hotel which the standard 5 stars is. read hotel review
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    2.0
  • Service
    4.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    3.5
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    4.0
  • Location
    4.2
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    2.0
    Other leisure activities available
    4.0
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Didi
Beach holiday in the crystal-clear water
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2013
The good twenty year old hotel has about 225 rooms distributes on four floors. In spite of the age is in good condition, even though here and there a few things to renew there (but not in any way disturbing). The entire cleanliness of the hotel was also ok. The hotel is a free wireless internet, but we didn't use it. We had all inclusive with a double room and booked land view. The average age of the guests mostly from Germany and Eastern Europe is in middle age, school children were not present. read hotel review
  • Room
    5.0

    The two rooms, which we stayed in (the first for the first night, because of the arrival at 1:00 a. m. On the 1. floor, in the morning the easy move to another room on the 4. floor) were clean and in good condition. The furniture including beds were ok, especially the oversized safe (for 1 €per day). Furthermore, they are equipped with air conditioning, telephone, tv and refrigerator, there were always with fresh water bottles weren't refilled. The cleanliness of the bathroom is ok when one the bathtub twenty years already looking at. The existing hair dryer was however some of the other reviews was fully functional.

  • Gastronomy
    4.0

    The hotel had in our presence on two restaurants, the main restaurant for breakfast and dinner, as well as a open-air restaurant at the beach for lunch, as well as a lobby and a poolbar open all day are. With all of the meals was always something for every taste, complimented by a good, rich, although almost always the same salad and fruit buffet, as well as the local desserts. Commendable is the once weekly offered ice cream cake. The cuisine is a typical of the country to call The cleanliness in the main restaurant was ok, although occasionally not completely clean plates treats along. In the 'restaurant' unfortunately missing almost daily fresh wine glasses and coffee cups and some büfettstationen worked the supply not always ideal. For mittagstich are the Gözleme and the potatoes highly recommended.

  • Service
    5.0

    The foreign language skills of the always friendly and courteous staff are good. The daily room cleaning included towels were changed (even if not demanded) was very good. Complaints (which i personally not as such would call) were dealt with immediately

  • Sport & Leisure
    4.0

    Condition of the liegetühle on the beach was in order, but the cushions had seen better days. Similarly, some umbrellas (which firmly on the beach) with advanced season the rust through. The changing rooms at the beach are in good condition, the showers and the tiled areas are spotless.

  • Hotel
    5.0

    The good twenty year old hotel has about 225 rooms distributes on four floors. In spite of the age is in good condition, even though here and there a few things to renew there (but not in any way disturbing). The entire cleanliness of the hotel was also ok. The hotel is a free wireless internet, but we didn't use it. We had all inclusive with a double room and booked land view. The average age of the guests mostly from Germany and Eastern Europe is in middle age, school children were not present.

  • Location
    6.0

    The hotel is about 55 kilometers away from the airport Colakli close to side. Purchase possibilities are in the immediate vicinity of the hotel, a taxi rank is right opposite the hotel entrance. Especially worth mentioning is the immediate proximity to the fine sandy beach, only separated by the hotel's palmengarten botanical gardens and the promenade.

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Erıka
Very good holiday
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2013
We always stayed in 5 stars hotels, in Cyprus, Greece, egypt, croatienj, Majorca, Turkey but it was one of the best my holiday in my life, here at hotel has a wonderful long sandy beach, ornate fine food and very pleasant staff. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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Andrea
Highly recommended
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2013
We are now already 4. year in this hotel and we love it very good. At the front desk each time we welcomed by abdurrahmen and Mehmet welcomes. Our stay was over the whole time very pleasant. We remain this hotel definitely true. September 2013 Jürgen and Andrea,55 years read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.7
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Jürgen
With security still several times again!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2013
Large dining room with reserved tables! read hotel review
  • Room
    6.0

    Imaculate! Nice large balcony with the sea view, always asked stocked minibar. Simply top!

  • Gastronomy
    4.0

    The number and variety was within limits

  • Service
    5.0

    Very good german and always friendly.

  • Sport & Leisure
    6.0

    We drive since about 20 years in vacation, this was by far the best entertainment.

  • Hotel
    6.0

    Large dining room with reserved tables!

  • Location
    6.0

    Great distance to the fine sandy beach.

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Frank
Relaxing holiday
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2013
As a seaside holiday for relaxation highly recommended. Clean area. Friendly staff in all areas. We are definitely coming again read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Maik
Once and never again no 5 stars! Caution
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • August 2013
Very bad hotel, know better hotel. This has no 5 stars highest 3. where one begins at: We had this hotel from the not and it took us on the evaluations rely. But as the come is a miracle to us, i hope holiday check shall review this please. Because these ratings not at all. read hotel review
  • Room
    1.0

    The rooms are very dated and worn. If you complained you always got the saying they are the only ones who complain. Tv we only had 2 german channels, mold in the bathroom and the shower head, well, more than verkeimt.

  • Gastronomy
    1.0

    Food a lot to be desired mostly cold much too little, it was hardly put to and hardly any selection Lunch was very monotonous, tasted horrible. Melons were bad, and if something was refilled which rarely was next to the toilets, which also still open were disgusting. Beer or drinks warm were not cooled and tasted very disgusting.

  • Service
    1.0

    Drinks you had to always make this was also a standardspruch of the staff. If the manager is speaks he did so, as if the self service of course and normal and it in turkey before, we barely hotel there where no self-service is available. I don't know but i don't know any hotel in turkey with 5 stars where self-service.

  • Sport & Leisure
    1.0

    The pool is very small. Activities as good as not available. The only positive thing was the beach and the hotel but the in this case a good location.

  • Hotel
    1.0

    Very bad hotel, know better hotel. This has no 5 stars highest 3. where one begins at: We had this hotel from the not and it took us on the evaluations rely. But as the come is a miracle to us, i hope holiday check shall review this please. Because these ratings not at all.

  • Location
    3.0

    The only positive thing was the beach and the hotel but the in this case a good location.

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Olıvıa
Good
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2013
All in all very good. Great beach Pool was good Drinks not so good Plates in the restaurant mostly not very clean read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Kilian
Definitely wiederholungsbedarf!
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2013
The hotel is clean and friendly furnished. The staff is always friendly and always helpfully and in a good mood. The grounds is also very nice. Definitely wiederholungsbedarf! read hotel review
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Lukas
Nice hotel
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2013
We are in the Hotel Süral for the first time saray and would always love to go back. The hotel is in very good condition, very well maintained, is surrounded by many shopping possibilities. The way to the fine and very clean sand beach is not far. The staff was always very friendly and accommodating. The food was always very varied. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Bianca
Very pleasant hotel to relax
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2013
Very clean hotel. The staff is very friendly and helpful. There are many different dishes available. The beach is is a few minutes' walk away, as this directly to the hotel belongs. The beach is very clean and there is plenty of sporting activities. On the beach there are some umbrellas available, so you very much space has. The beach towels, as well as the pool chairs are included in the price (all-inclusive). Overall a very great hotel which i everyone would recommend! read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Melina
Definitely not a 5 star hotel.
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • July 2013
Condition and cleanliness: everything was very dated and very renovation/needs renovation. Especially the sanitary installations do lot to be desired. wi-fi: was available, but it didn't always and one was often thrown out. Guest structure: mostly russians, a few germans read hotel review
  • Room
    3.0

    Everything was very dated and very renovation/needs renovation. Especially the sanitary installations do lot to be desired. Cleanliness of the room when we arrived was not as plump, but after 5 Euro tip it was ok.

  • Gastronomy
    2.0

    Number of restaurants/bars: bar in the lobby had always closed. There was a restaurant (breakfast and dinner), where one fixed tables got. A beach bar, where lunch was served. Food: for a 5 star hotel very bad! Hardly selection, it was not timely nachschnub in/out privileges or partly not at all. Often were completely different food served than before, in other words, if you on specially on the filling a court waited, was something quite different. All vegetables and nudelarten were always totally overcooked and mushy. Fries and kroketten (you want to accept, that everyone can...) were half raw. Hard to believe: in the Süral garden (3 stars) there were actually better food! And very beautiful decorations (for example, artistically carved melons etc.) in the saray, there was no decoration. In the Süral garden there was a beautiful terrace to eat outside. The saray unfortunately not.

  • Service
    3.0

    The friendliness and the fremdsprachenkenntnisse were very divided. At the reception everything was great, the staff was very friendly and spoke partly fluent german. Waiters were partly unfriendly and spoke only turkish, lästerten even the guests in the presence of turkish (only stupid, if you then over a german-turks gossips and understand everything ;-) )

  • Sport & Leisure
    3.0

    Entertainment: as good as only in russian The disco had only a day in the week, not as posted on 3 days Only standard games such as darts, Bocce and water polo. Hardly anyone played with, so that the entertainment was often broke down the beach is super.

  • Hotel
    4.0

    Condition and cleanliness: everything was very dated and very renovation/needs renovation. Especially the sanitary installations do lot to be desired. wi-fi: was available, but it didn't always and one was often thrown out. Guest structure: mostly russians, a few germans

  • Location
    5.0

    The hotel is located directly on the beach Public transport is very cheap and run every couple of minutes in all surrounding places, where there is great shopping and food.

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Ben
Quiet stress free hotel-without noise-great beach access
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2013
We m/w (35/33) had a double room with ocean view for 14 days. The view was wonderful as promised. The room is well furnished and was always clean and tidy. The staff is very friendly, courteous and always in a good mood. The hotel is beautiful, especially the pool area. The entertainment on the stage in the middle of the pool, which was very impressive. The food was varied and tasted good. We were very pleased with the holiday and 14 days perfectly adequate. We would return to this hotel to travel! Five stars read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Child care or playground
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Mıke
Nice hotel
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • July 2013
A silent clean hotel. If you're looking for peace and quiet, you'll be right at home here. The food is varied for us and very tasty. The close to the beach is a big plus. We were there for the first time and come in any case again. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Annegret
Gladly again
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • June 2013
Holiday from the start! Nice welcome, nice room, window space in the restaurant. Fresh orange juice, at noon large salad buffet, fish, meat. Evening also large selection. Beverage service and friendly staff. We are and remain extraordinary hotel and are definitely coming the next time gladly again. Dietmar and Anne read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Waltraud
Summer holidays in the süral saray in side 2013
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2013
We are already the 4. year in the süral saray and are very satisfied. The state of the hotel is good, the rooms are tidy and clean. The beach is directly opposite the hotel and is very nice. The staff in the hotel and at the front desk is competent, friendly and helpful. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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