Hotel Crowne Plaza Zürich(4 stars)

Badenerstrasse 420 8040 Zürich View on map

Average rating

113 hotel reviews

    Rating by categories

  • Hotel in general
    5.1
  • Room
    4.7
  • Service
    5.2
  • Location
    4.6
  • Food and Drinks
    5.1
  • Sport & entertain
    5.0
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46 reviews for this hotel sorted by travel date
Jens
Nice but dirty rooms
  • Recommended hotel
  • Couples
  • City break
  • September 2014
Nice hotel, close to the city and good public transportation is available. Friendly staff but, room was dirty at all - hairs in the shower cabin, dust on the shelves and bad smell. Nevertheless they accepted my complaint... read hotel review
  • Room
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Behram
Good hotel but a bit away from city center!
  • Recommended hotel
  • Singles
  • City break
  • September 2014
Have stayed here quite often and have always been excellently treated as a Platinum IHG member. Stayed for points this time…very reasonable at 30,000 points….was upgraded to a superior room with all the amenities one required. Free Laderach pralines and drinking water was a nice touch, my only complaint is that the better rooms no longer have Nespresso machines! read hotel review
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
Close
Renate
Hotel and garage, gym with sauna & restaurant/bar.
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • January 2014
Hotel with garage and newly built fitness center/sauna/pool the letzi stadium, very good breakfast buffet, bar & restaurant in the house. read hotel review
  • Room
    5.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Moritz
Good hotel for a short zürichaufenthalt!
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • January 2014
Medium-size hotel, out of the city center. Good transport links by train/tram. Relatively small rooms, a spa area in the courtyard. read hotel review
  • Room
    5.0

    Rooms are well equipped and furnished, but rather small. In the bathroom we could to 2 not jointly hold up, as it really is tiny was. Rain shower, new bathroom furniture and facilities. Comfortable bed and a small desk. Fully in order!

  • Gastronomy
    0
  • Service
    5.0

    Swiss friendliness. Fully in order!

  • Sport & Leisure
    0
  • Hotel
    5.0

    Medium-size hotel, out of the city center. Good transport links by train/tram. Relatively small rooms, a spa area in the courtyard.

  • Location
    4.0

    A bit out of the center of town. With the tram in about 10-15 minutes in the center. Parking in the underground car park. Surrounding area is not too nice. Supermarkets, trade etc. on the street.

Close
Sabrina
Rip-off with wi-fi, otherwise everything was excellent!
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • December 2013
When booking. com was the room, which made for the night at a reasonable price to be booked. Cheap but it was not. For the breakfast buffet will be 29 franks per person requires. There is a confisserie in the area, the also to public holidays and on foot in a few minutes. There is also a bakery, the weekday opened. The way there well worth and the breakfast is affordable. Be careful with the wi-fi. Upon check-in we were merely confirms, that this free of charge is available. Upon check-out were for 9.95 chf will be charged. I ... would have liked the option at first log-in must change. From check-in to be explained. But it is not, at least we were not declared. The option to choose from, so small on the screen, that one it hardly noticed. The increase is hardly on. After declaration of the reception, which in our case not timely happened. Why the pay high-speed option automatically is enabled, we were from the front desk says, since this is not different from the hotel adjusted, as h the first letter in the alphabet is the selectable options. Otherwise the rooms are for short trips sufficiently. For longer stays would have the traffic possibilities for clothes too small. read hotel review
  • Room
    3.7
    Size of the bathroom
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    0
  • Service
    3.0
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Behram
My old favourite in Zurich
  • Recommended hotel
  • Singles
  • Business trip
  • September 2013
Have stayed here at least ten times and have never been let down in any way. They treat platinum IHG platinum members well, often give a room upgrade even if you book a basic room and are helpful in suggesting /finding places to eat and in giving directions/travel routes to various parts of Zurich. The rooms and bathrooms are really good, also nice little extra touches provided.complimentary chocolates and drinking water (in a glass litre bottle!!). Breakfast selection is top class and the restaurant, though way overpriced is good. I like the fact that this hotel is in a ... residential neighbourhood, not in the city centre, it gives you a nice feel of Zurich life outside the business and tourist areas. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Olga
Best place for business travellers and sport fans
  • Recommended hotel
  • Singles
  • Business trip
  • August 2013
I stayed at the Crown Plaza during my business trip to Zurich. I liked the room and specially the bathroom. It was clean, quiet and cozy. In the room I could find everything what I needed for my short stay. There is a possibility to make tee or coffee too, Wi-Fi. There is a TV with the multilanguage menu. The breakfast was great. No wonder that there were many sport pictures in the restaurant – the Letzigrund Stadium is located in a walk distance (3-5 min). To reach the city centre wasn’t a problem too, there are trams to there. ... There is a big supermarket near the hotel, if you need. read hotel review
  • Room
    5.3
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
Close
Tobi
Top recommended
  • Recommended hotel
  • Singles
  • Translated
  • City break
  • June 2013
Great staff great card great food is centrally located a few minutes walk from tram stop in away in azürich. read hotel review
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Child care or playground
    3.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    5.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
Close
Amir
Good business hotel, great and helpful staff!
  • Recommended hotel
  • Singles
  • Business trip
  • May 2013
Stayed three times already due to business needs, hotel is pricey however value is given for the cost. Used business center facilities and the restaurants all are of good quality. If you are a tourist there are better options closer to the city, but if you are in Zurich for business it is a solid hotel. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    4.0
Close
René
Zürich not only for bankers
  • Recommended hotel
  • Singles
  • Translated
  • Other stay
  • May 2013
Hotel lies outside of the city center-is therefore the price interesting (early bird offers). In 5 minutes you can reach on foot the letzigrund stadium (football, athletics, pop concerts). Also in 5 minutes distance is the albisriederplatz with direct access to the tram to the main train station (point 3) or bahnhofstrasse/lake (number 2). Rooms to the back ask; the front of the main street with tramh. Absolutely great value for money. read hotel review
  • Room
    4.7
    Size of the bathroom
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
Close
Rohan
Better to avoid!
  • Hotel not recommended
  • Singles
  • Business trip
  • May 2013
I got into this hotel as during this period most hotels in Zurich are fully booked. Looks like most of people get into this either as a last resort or if someone like their tour operator had booked it. The rooms are really small. Though they advertise things like swimming pool and all, when inquired it was under repair for a year. Breakfast options are limited. Most annoying thing is about internet. They don't provide any wifi. There's a slow speed n/w which is free and if you want to have fast speed they charge you extra. That sound really ... non-sense. read hotel review
  • Room
    2.0

    Small in size. Bathroom too not so good.

  • Gastronomy
    4.0

    The breakfast was was okay, though the staff in restaurant didn't seem friendly.

  • Service
    2.0

    Though after ringing the reception up and informing them to keep the bills ready, when I reach reception, then they actually do it. Big queues at reception which make things more painful.

  • Sport & Leisure
    2.0

    No entertainment, Swimming pool was under repair. Not sure what else they have to entertain you.

  • Hotel
    2.0

    I got into this hotel as during this period most hotels in Zurich are fully booked. Looks like most of people get into this either as a last resort or if someone like their tour operator had booked it. The rooms are really small. Though they advertise things like swimming pool and all, when inquired it was under repair for a year. Breakfast options are limited. Most annoying thing is about internet. They don't provide any wifi. There's a slow speed n/w which is free and if you want to have fast speed they charge you extra. That sound really non-sense.

  • Location
    2.0

    It's far from Zurich HB (central) station. The trams take around 25 mins and is some 11 stations far.

Close
Mike
Excellent
  • Recommended hotel
  • Couples
  • Other stay
  • April 2013
Excellent hotel in every way. Comfy and functional ,spotless room with all the required amenities. Breakfast wasn't included and coasted 24€ per person, expensive but not bad for Zurich. Highly recommended. read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Satinder
Comfortable and great hospitality
  • Recommended hotel
  • Couples
  • Skiing and winter sports
  • February 2013
great hotel , great stay , friendly staff , food is great, location is perfect, 200 meters away from tram station. Right in the middle of the city , great room , breakfast is the best they serve in whole of swizerland. thumbs up read hotel review
  • Room
    5.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to ski lift
    3.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
Close
Walter
3 days Zürich
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • November 2012
For a few days business in Zürich really good, tram is on your doorstep, so that everything in Zürich very is easy to reach. Wi-fi access is a bit antiquated, it is already improvement with dignity. If one then times is included and also for it paid, then this is the speed was excellent. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    3.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    3.0
Close

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Thomas
Attractive price somewhat remote from the center archived
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • August 2012
The usual extortionate prices in Zürich it is a really good alternative. You need then just 15 minutes with the tram to the train station. The modern hotel is characterized by large international, especially very many individuals and groups many countries other cultures. Obviously there were also so different breakfast area. The breakfast is for swiss conditions very well, but the international ** ** standard not really ran. The service at the reception is many international forces (also from Germany) very good. The entrance is a bit confusing with different aufgängen and restaurant area. The latter are more businesslike decorated. ... The rooms are modern and comfortably furnished, as well as the bathroom. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
Close
Andreas
Acceptable price for Zürich archived
  • Recommended hotel
  • Friends
  • Translated
  • City break
  • August 2012
The Crowne Plaza was a reasonable solution for great value for money in Zürich. Unfortunately costs but also here any extra value relatively much (parking, internet, breakfast). The center is in about 10 minutes with the tram. The direct surrounding is not spectacular. The room was somewhat small but still acceptable. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
  • Sport & Leisure
    0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.0
    Restaurants & bars in the area
    3.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
Close
Andrea
Comfortable! archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • June 2012
Very comfortable city hotel with good traffic connection! Shops in the immediate area. Nice wellness area. Breakfast good, but not outstanding. A missing bathrobe for the 2. person was brought immediately. Nice featurers : lavendelduft for the pillow, kettle and coffee/tea, iron, read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.5
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    5.0
Close
Regina
Disappointing! archived
  • Hotel not recommended
  • Couples
  • Translated
  • City break
  • April 2012
That was for a four star hotel very disappointing: The room was cleaned, however hatben we the toilet on the floor, on the toilet seat and in the shower yet stains the predecessor found (well, is found the wrong formulation, because Searches we didn't. ) the room was probably already longer empty: Badezimmerregal and desk were thickly eungestaubt. Also: there is no chrank, only one clothes, we had to leave our laundry in the suitcase leave. The door between the bathroom and living room is only frosted glass: one can recognize so very good, what the other straight in the ... bathroom treubt. Even worse: the door is not locked, the other also hear everything. But the worst: neither window yet air ventilation in the bathroom, so everything comes into the living/bedroom. Oh:a toilet brush if you also in vain. Only one instead of 2 bathrobes in the room. That was very disappointing. We complained on the room and there is a breakfast voucher get, the joke thing: are emphasized, there is apparently a mistake occurred (not to the 21 days advance scheme believe) and we had a breakfast inclusive. The costs 30 CHF per person extra. read hotel review
  • Room
    2.3
    Size of the bathroom
    3.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    3.0
  • Gastronomy
    0
  • Service
    3.3
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    4.0
  • Sport & Leisure
    0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.0
    Restaurants & bars in the area
    2.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Sebastian
Nice room archived
  • Recommended hotel
  • Couples
  • Translated
  • City break
  • April 2012
We had a standard room for one night, which we directly via the side of IHG -hotels booked. The room was peaceful, clean and well equipped, it would have however somewhat bigger. We paid for the room a part of our priority club Treuepunkte redeemed, so we got to use the final outcome only 45 Euro for the night paid. The Standarpreis lag in this night but with about 120 Euro, which I the standard room very much think. Well, Zürich-price just. Breakfast was in the room price not included. The underground car park we could free use. Check out ... was at 12:00 o'clock. In short: for our Persi OK, but the standard price I would not have paid. read hotel review
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.5
    Proximity to shopping areas
    3.0
    Transportation connection and available excursions
    4.0
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Susanne
recommended only with restrictions archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • December 2011
The hotel is conveniently located, right next to a tram line, the to the center runs, but to the centre there are just three kilometers, and the street noise did bother us a bit in the rooms, the that the front of the hotel. The rooms at the back of the hotel are considerably more quiet, therefor you absolutely ugly view of a drab, partly with rubble strewn Backyard play in reason. Our room was a bit small, but we arrived managed, because we had only a small amount of luggage. For families it would be inappropriate, because an extra ... bed certainly not fit in could have been. The bathroom was small and only with a sliding frosted glass separated from the room, so you should be very familiar with each other, in order to cope. The cleanliness is nothing to complain about, the beds were changed daily and the towels changed as well. The breakfast buffet is wide, there are various types of breads and rolls, croissants, sausage, cheese, butter, jam, cereal, fruit and fruit salad, sausages, bacon, scrambled eggs to American pancakes and freshly made omelets back out a pretty much everything, even an Asian morover. Unfortunately, the service was a bit slow (we had to wait one day almost 20 minutes for fresh coffee) and the re-filling of the food was not always attentive. But if you time to the breakfast, it was bearable. The staff were friendly and helpful, and the front desk offers as a service the tram passengers or the Zurich card to buy (same price as at the widespread), so that you can just head out. The parking in the hotel garage is at the weekend (from afternoon until Friday Sunday) free of charge and you get even a parking card for as many in and out privileges during this period. read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.7
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    6.0
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