Iberostar Hotel Royal El Mansour & Thalasso(5 stars)

Route de la Corniche, B.P 217 05150 Mahdia View on map

Average rating

638 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.5
  • Service
    5.2
  • Location
    4.4
  • Food and Drinks
    5.0
  • Sport & entertain
    5.0
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308 hotel reviews in Englishsorted by travel date
Julia
5 star minus 3!
  • Nicht empfohlen
  • Paare
  • Badeferien
  • April 2014
Not a 5 star Hotel at all! We stayed a week, booked with Neckermann (Nederland) and had an all inclusive package. The Hotel itself is lovely, decoration and clean. But, in the entire week we stayed, our bed linen was not changed a single time!! (despite asking - even in 3 different languages). Bathroom amenities: NOT 5 star - I get shampoo and shower gel in any hotel - I expected body lotion, mouth wash, conditioner and a tissue box. The towels were old and ragged. The balcony door did not lock - we asked a maintenance member to fix ... it - he could not fix it - his statement "oh don't worry - not important". The food was ok, but never really sizzling hot, the chefs who stood there to cook for the guests always already had 20 steaks pre cooked - so it was never to your liking and this action defeated its own whole purpose! The meat was WELL done, I mean. chew it and chew it for another 30min. The cocktails in the bar came from a machine - and all of them tasted the same - like jelly belly beans! The waiters tried their best, but urgently require training on how to behave. Waiters performed really lame jokes, like you'd order a glass of coke, they came with the bottle and acted as if pouring it over your meal - then jokingly put it in your glass. The worst of all, every waiter did this - every single time! OR you actaully need to walk up to a waiter and ask for a drink, he says "oh I am sorry I am not working today, just looking" - (yeah, dude I see that oyu are just looking - otherwise you'd notice I wanted a glass of water). The a la carte dinner was a set menu (included thorugh the tour operator) but the food was not a la carte, it was a separate room from the main dining hall, and it was exaclty the same food - the waiters came - threw the plate infront of us, and left - no explanation or anything - this was meant to be a Tunisian night dinner. On our last day the manager asked why we were leaving - I explained we have to get back to work - he asked how I found the hotel, I told him I expected a bit more and wanted to write him a letter, but that was impossible since the room was indeed equipped with a stationary folder but NO PEN. I wrote postcards to my family and asked for a pen at reception - I was told to stay near reception and return the pen! The manager also did not engage in a conversation - in neither German, nor English, nor French nor Dutch to find out how the hotel could improve. I really wonder where Iberostar got such a lousy team from? I assume most people loved the hotel because they have never been to a 5 star hotel before, nor have they been to Tunisia or anyhwere else, but seemed not bothered by cold soup, bad waiters, lame jokes, aggressive animation teams (who literally throw you off your sun lounge if you dont want to play soccer.) It also was pre-season which often contributes to a lower buzz, which means hotel personel needs to work a little extra to make it worth the guests while. Animation was ok, they tried their best, but we were not here for this. I tried Archery, the equipment is old and NOT SAFE! I ended up with a gigantic bruise, because the arm protectors were very old and falling appart. During the day the hotel is in energy saving mode - which I support as long as it does not interfere with safety. Our room was on the 4th floor, the corridoors have no natural light - yet between 12 noon and 4pm there is NO light - we used our mobile phone to find our room! Emergency exists are not labelled adequately. However, the pool is nice, the beach is nice and if the sun is shining and it was the middle of July and the animation team was not so desperate - I assume this hotel looks a whole lot better and more professional. If you are there for the beach and the pool and the sun, I would have never noticed all the other things. Hence my explanation that in low season, staff should work a littler harder and take extra care. AS for a pre season get away - I do not recommend this hotel. Bewertung lesen
  • Zimmer
    4.5
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    2.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    4.0
    Größe des Zimmers
    6.0
  • Gastronomie
    4.0
    Atmosphäre & Einrichtung
    4.0
    Geschmack & Qualität der Speisen & Getränke
    3.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    3.0
  • Service
    3.5
    Kompetenz (Umgang mit Reklamationen)
    3.0
    Rezeption, Einchecken, Auschecken
    3.0
    Freundlichkeit und Hilfsbereitschaft
    4.0
    Fremdsprachenkenntnisse des Personals
    4.0
  • Sport und Unterhaltung
    5.7
    Qualität des Strandes
    5.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    6.0
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    6.0
  • Lage und Umgebung
    4.4
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Restaurants & Bars in der Nähe
    3.0
    Sonstige Freizeitmöglichkeiten
    5.0
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Juan
Good quality at a good price and good location
  • Weiterempfohlen
  • Friends
  • Geschäftsreisen
  • March 2014
Beautiful arab decoration. Good facilities: massage, sauna, beach activities, music, dancing, etc. big variety of food, local and international. Service and clenning very high standard. Very closed to city center and old quartier. Bewertung lesen
  • Zimmer
    6.0
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.8
    Atmosphäre & Einrichtung
    6.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    6.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    5.5
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    5.0
  • Hotel
    5.8
    Familienfreundlichkeit
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
    Behindertenfreundlichkeit
    5.0
  • Lage und Umgebung
    4.0
    Restaurants & Bars in der Nähe
    4.0
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Sonstige Freizeitmöglichkeiten
    4.0
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Marco
Very good hotel, but bad area!
  • Weiterempfohlen
  • Friends
  • Übersetzt
  • Badeferien
  • January 2014
With about 450 rooms or a full utilization of about 1000 people a very large hotel. The hotel seemed very clean and newly built. Sole in the indoor swimming pool one sees more wear and tear. Otherwise very large see for example the lobby this resembles a palace. Wi-fi (free of charge) in the lobby/pool area/dining area // bar/room area partially. There is all-inclusive or half-board. At our travel time (january) only retirees these remain there several months. Mostly german nationality. Bewertung lesen
  • Zimmer
    6.0

    The rooms are very modern and in very good condition. We had a double room with sea view wonderful view! Minibar with water 1 time filled for free then liable to pay the costs! Flat screen tv/telephone in room and bathroom // hair dryer in the bathroom/free safe in the room/sfa and table/closet/odd. Separate toilet/bathroom both very clean/modern!

  • Gastronomie
    4.0

    Restaurant l Olivier : there was breakfast/lunch dinner Elsofra : à-la-carte restaurant (only with reservation. Bar didon snack bar and cocktail bar. Outside there are several snack // cocktail bars but this had not open! A shame! The food selection repeated every day and boring. Quality is good. There is the possibility of some dishes freshly to order these tasted very good! Cleanliness was very good. Tnkgelder are not a must but for good service of course (possibly every 2 day 1-2 td). Drink of the waiters always refilled.

  • Service
    6.0

    The service is very friendly and courteous. It will help where possible. Tips are not a must for a good service here! Arabic/ französischsprachiges staff predominantly. A few speak broken german. Mostly one could get along farther with english. The room cleaning is very good this make every day the beds and if gewübscht new bed sheets and towels. It is highly recommended the maid at the beginning 5 td to lay down the they earn about 0,50 Euro p. hour. Not noticeable we have the existing kids club. A room service for a fee of 10 td and the cost of the meal is also available.

  • Sport und Unterhaltung
    3.0

    The entertainment at night was very weak // boring for example, one evening a dance evening the entertainers 30 minutes dancing and that was it. archery/Bocce/Tennis free highly recommended. Disco very good, but to our time except us empty! Beach is very nice and clean // water was very clear. Pool area very clean and enough beach chairs were available. Indoor pool partly a bit rusty!

  • Hotel
    5.0

    With about 450 rooms or a full utilization of about 1000 people a very large hotel. The hotel seemed very clean and newly built. Sole in the indoor swimming pool one sees more wear and tear. Otherwise very large see for example the lobby this resembles a palace. Wi-fi (free of charge) in the lobby/pool area/dining area // bar/room area partially. There is all-inclusive or half-board. At our travel time (january) only retirees these remain there several months. Mostly german nationality.

  • Lage und Umgebung
    2.0

    Distance to the airport Enfidha 115 kilometer, depending on what a transferfahrzeug 1.5-3 hour drive. This is really hard! The city center of mahdia is by taxi (3-5 td) 5 minutes away. Sousse was about 1 hour away. The hotel's own beach is from the hotel 50 metres away. This is always security people of the hotel security. Shopping possibilities were bad. In the shops is always very cheap counterfeit unbrauchbares sold. Every shop sells the same. Often, the negotiable prices on the get ripped off. So beware! In the environment everything is very cheap with the taxi. The infrastructure in Tunisia is very bad. Discos/night life except for the hotel is not available. Excursions were offered by the travel agency offered. Noticeable we camel rides (boring!) 40 td p. p and a quad tour 60 td per person this is really recommendable (duration 2-3 hour)

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Vanessa
Best time, we'll be back!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Andere
  • January 2014
Incredibly great hotel! To only recommend! Great location, services, food, room and staff - amazing! Best time! Gladly again. Bewertung lesen
  • Zimmer
    5.8
    Größe des Badezimmers
    6.0
    Sauberkeit & Wäschewechsel
    5.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    6.0
    Größe des Zimmers
    6.0
  • Gastronomie
    5.3
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    6.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    5.7
    Rezeption, Einchecken, Auschecken
    5.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    6.0
    Zustand und Qualität des Pools
    6.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    6.0
  • Hotel
    6.0
    Zustand des Hotels
    6.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    5.0
    Restaurants & Bars in der Nähe
    5.0
    Einkaufsmöglichkeiten in Umgebung
    4.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    5.0
    Sonstige Freizeitmöglichkeiten
    6.0
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Monika
Great relaxing holiday.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Andere
  • December 2013
Nice hotel, located right on the beach. The entire staff was very friendly and always a smile on The lips (although this certainly sometimes difficult for it). No problems with the communication, because nearly all speak german. The lobby is very impressive and grand. The food, a big compliment to the kitchen, very varied with fresh vegetables and salads, for each taste always somewhat thereby, the dessert with fresh fruit, pastries or tortenstückchen, brilliant! What more do you need, we probably-felt very much and will be back, no doubt. Bewertung lesen
  • Zimmer
    6.0

    The rooms large modern and tastefully decorated. The bathroom was spacious with lots of counter space and a separate toilet. Is daily cleaned and lovingly decorated.

  • Gastronomie
    6.0

    The food was very varied, for every taste Something already in the morning freshly pressed orange juice or Fresh zubereitest omelettes or fried eggs, cereal or fresh bread. Lunch and dinner buffet with salads, vegetables, fish, meat, Potatoes. The desserts fabulous. The waiters were very friendly (also without tip), the plates were immediately cleared away, if one is ready. Fixed tables and if one to its table are the drinks ready.

  • Service
    6.0

    The entire staff is always tried hard, friendly and courteous. The room was daily thoroughly cleaned, the bed lovingly Decorated.

  • Sport und Unterhaltung
    5.0

    The entertainment shows the entire day in the hotel without being intrusive, who likes the entire day busy if you don't like it, you had your peace. The pool, very nice and big, but as we december were there It was not used.

  • Hotel
    6.0

    Nice hotel, located right on the beach. The entire staff was very friendly and always a smile on The lips (although this certainly sometimes difficult for it). No problems with the communication, because nearly all speak german. The lobby is very impressive and grand. The food, a big compliment to the kitchen, very varied with fresh vegetables and salads, for each taste always somewhat thereby, the dessert with fresh fruit, pastries or tortenstückchen, brilliant! What more do you need, we probably-felt very much and will be back, no doubt.

  • Lage und Umgebung
    4.0

    The hotel is right on the beach. The transfer from the airport took about 2 hours. Only had a guided tour to mahdia (is offered by the hotel) for about 2 hours, very interesting the small streets and bazaars. Other trips we did not participate, since we only 1 week were there, but we will certainly another quality.

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Heinz
Light and shadow between the hotel and the surrounding area.
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • November 2013
First and positive to highlight the friendliness of the Staff and the cleanliness of the room. The hotel was three years. Consequently, the On 5 floors spacious rooms in a good condition. Bewertung lesen
  • Zimmer
    5.0

    Our booking of a ' comfort plus' rooms in the Upper floor (5. floor) had in size and the condition of the a Nice facilities at furniture in the rooms and the cleanliness In the bathroom. In the german language, 5 tv channels (ARD/ZDF/RTL/satellite. 1/RTL 2/Eurosport) be received. A large balcony with view of pool and sea is the Assessment worth mentioning.

  • Gastronomie
    5.0

    The food in buffet form is plentiful and offers Each individual taste plentiful food. Worth mentioning is, and for the first time we notice, The us in a arab hotel pork (in various specialities) was offered. Plus drinks (water, white or red wine as well as local beer fresh from the tap) from the most friendly Service at the table. Separately you could in a separate restaurant 5 menus (against payment between €1 2.00 and €1 8.00) Select.

  • Service
    6.0

    As already mentioned the friendliness of the staff and Their very good language skills with grade 1 rating. The room cleaning was done to our fullest satisfaction And has no negative reason.

  • Sport und Unterhaltung
    5.0

    Whoever wanted entertainment preferred, arrived at the hotel by well ausge - bildetem staff at its expense. The multi-lingual at the pool or (dinner) in the restaurant Showy entertainers had either work or In dancing their appearance. From bingo, disco, karaoke and live music alternately was Something for everyone. The (heated) pool was not heated and for swimmers With a maximum depth of 1.50 metres of interest, If you want to swim, the circa 50 meters away Sea bathe. Free beach chairs and umbrellas at the beach. A hike on the sometimes sandy kilometer - long beach is to be recommended.

  • Hotel
    5.0

    First and positive to highlight the friendliness of the Staff and the cleanliness of the room. The hotel was three years. Consequently, the On 5 floors spacious rooms in a good condition.

  • Lage und Umgebung
    3.0

    If you are going to the airport Enfidha land, one must one about 2 - hour bus ride on partially 'uneven' streets to Objective to purchase. The town of mahdia was a disappointment, if you Leave the hotel and 'walk' the area to explore wants. Cleanliness was in the whole area no value. Apart from a about 1 kilometer from the hotel to the sea side Nearby suction. Promenade offers mahdia no sight seeing values tourist destinations. Except a restaurant right next to the hotel offers the Area no significant locations. It is therefore with the choice of the hotel ' All-inclusive to book. It is advisable, for the hotels' all-inclusive'

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Johanna & Simon
Absolutely recommended!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • November 2013
The hotel is in a good condition. At night, even the ground to polished. We were completely satisfied. Understand the reviews other partly not, of course, an epidemic nothing pleasant, but everyone should a travel pharmacy with lead, then something quickly. For us it was everywhere on cleanliness was in order. Size and the rooms of the hotel are sufficient, we were not all rooms occupied because november. Otherwise but bspw. In the dining-hall tr. Enough space. The universe inclusive achievements were great. Turkish half an hour free, various sports, the food. Everything was very good or very good! To ... our travel time, there were more elderly people in the hotel, which did not disturb us however, if you on holiday is. For a party vacation but you should maybe a different holiday destination to choose, since the culture also rather for folklore than for night life with alcohol is available. Us was the evening entertainment ☺ And felt very cared for home! We can recommend this hotel for those, the relaxation! Bewertung lesen
  • Zimmer
    6.0

    Super large, super nice, great facilities. Enough for us. Cleanliness was given, this is important. Don't forget, you can go to the beach, thus brings sand purely, it didn't bother us, that not every small grain found.. It was totally sufficient as it was cleaned!

  • Gastronomie
    6.0

    As there is nothing to complain about. Each quantity, lots of different... For vegetarians, fish and you carnivores, dessertfreaks... So those who still complains... The has what overlooked. There were enough pastes and sauces to spice things up. There was enough choice. And every 2. evening there was a different theme to it. Look forward to the oriental evening, which was the most beautiful one on the week, where you also a lot of tunisian culture meet ☺ It was clean, internationally oriented and the atmosphere was, as already mentioned, after the first night of the evaluation completely relaxed ☺

  • Service
    6.0

    The service was great. The staff is very friendly. Bspw. They asked us, it is the drinks already on the table - depending on, whether you anyway always the same drink. You were always greeted us in a friendly way, which we very much appreciated. The cleaning was totally okay. There was nothing to complain about. Only other guests don't be surprised, once every two weeks, carried out an assessment, when we were right on the first evening. It was a bit stressful, because we arrived on the same day this external evaluation took place, the stresste the whole workforce strong and us. Here would be our wish for the next guests, that at the entrance to the dining-hall simply the rating sheet distributed and you the next day to dinner to give, not the entire staff of the bar and the dining room should be in the dining room is, this is absolutely too much defendendo, it should have certain waiter for certain tables assigned to it. That would be useful, as so all the less stressed and especially. Guests who just arrived everything rate and also each waiter is rated. We said we would like to eat in peace, rate afterwards, of course, and this is something that was respected! The also came only once before, the rest of the days were very relaxing. We have the staff also good understood, because it is their jobs is. Perhaps the management review ☺ The rest of the days were so nice. Had two totally nice waiters and cannot bemoan just ourselves. The bar staff are also totally kind. Some in our age there, there was a entertainment mostly quite amusing ☺

  • Sport und Unterhaltung
    5.0

    My personal tip: absolutely goes to massage. They make the super and tidy. One hour - is an hour massage... And a relaxmassage around 35 Euro (you can go to Euro are charged and must be not specially change) is really ok from the price. You can also go there with the partners in a room massages. And no fear - mrs massaged wife, husband husband. Uses definitely this offer! Entertainment wasn't pushy, the estimate my boyfriend and i! He has bspw. Football and archery made, Tennis we tried. I stayed at the wassertraining joined in. Just at the reception put off or with the entertainers to the respective times join in... Was entertaining. In the evening there was always a small program in the bar was nice. Especially the folklore evening was super, after the oriental food ☺ Beach is super, sea still better... There is nothing to complain. Even aquaculture there was outside at the sea - it is so sustainably fished. From the disco can unfortunately we can't say, which was not open. Would be only once down. So maybe there was just no down, but were also rather older guests... Here we would wish, that maybe certain times still in the all-inclusive offer for drinks were.

  • Hotel
    5.0

    The hotel is in a good condition. At night, even the ground to polished. We were completely satisfied. Understand the reviews other partly not, of course, an epidemic nothing pleasant, but everyone should a travel pharmacy with lead, then something quickly. For us it was everywhere on cleanliness was in order. Size and the rooms of the hotel are sufficient, we were not all rooms occupied because november. Otherwise but bspw. In the dining-hall tr. Enough space. The universe inclusive achievements were great. Turkish half an hour free, various sports, the food... Everything was very good or very good! To our travel time, there were more elderly people in the hotel, which did not disturb us however, if you on holiday is. For a party vacation but you should maybe a different holiday destination to choose, since the culture also rather for folklore than for night life with alcohol is available. Us was the evening entertainment ☺ And felt very cared for home! We can recommend this hotel for those, the relaxation!

  • Lage und Umgebung
    5.0

    The distance to the beach is minimal, to the airport somewhat bumpy & long - but you are in Afrika- there is the long endless large ☺ To other towns you can take buses or taxis super. You could go shopping in the hotel or around the corner, what souvenirs and snacks subject. A restaurant is right next door.

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Alex
Not for the off season good.
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • November 2013
Fitness room very dirty and a bit out of the way in a cellar outlet location. Ping-pong table (network several times repaired), table football and billiards (only 2 koe's, the rest was broken, table very dirty) in separate space. Soil in the mentioned above. Rooms very dirty. The margins in the indoor swimming pool had strong mold as there was not also cleaned. lt. Description there were 3 bars (beverages) and 3 dining options, in this description was never noted, that from november a bit of which was closed. Drinks: Beach bar: had completely closed Pool bar: had completely closed ... Bar: open Food: Snack bar: had completely closed Main restaurant: open à la carte: open Meal times/types: 1. breakfast until 10:30 - was ok 2. late riser breakfast - was an absolute joke, in the hotel bar was from 10:30 a small corner furnished. Here there was only a few rolls, croissants, butter and fertigmarmelade. 3. lunch was well - see below 4. snacks was also a joke, as the snack bar was closed, there was no warm snacks, but in the small hotel bar corner there were a few sandwiches from breakfast and croissants. 5. dinner was also good. Most it makes me angry, that in the description and advertising when booking our trip all things advertised were, we but 50% of these things (such as water sports, snack bar, beach bar, pool bar, entertainment in the theater, etc.) Couldn't use, as this simply had closed. Bewertung lesen
  • Zimmer
    3.0

    The rooms were of the equipment okay, tv available (small but adequate), balcony (view to the city was beautiful, only unfortunately was the main road outside), toilet and bath were separated also ok. Negative: the double room were only 2 twin beds put together, since the beds roles had, these are the common cuddle always again auseinandergerollt. So it was with a common large ceiling not so easy. The minibar was in prior only with 2 bottles of water, then was 2 weeks no more.

  • Gastronomie
    5.0

    Quantity of the beverages were okay. Quality was rather mediocre. The cocktails were carelessly mixed and served (no fruit or decoration in the cocktails). No branded spirits on, this must one for expensive money pay. I think it for a 5 star hotel with all inclusive not correct, then one should also the normal alcohol as Campari, jim beam or similar with included and especially should take this opportunity to make great cocktails (visually and by taste) serves -80% of the cocktails are also not tasty. The food was very good, it was daily something for everyone. The atmosphere with soft music and low lighting improved can. The à-la-carte-restaurant we didn't try it, as there were 2 weeks the same menu and were not promised.

  • Service
    2.0

    The staff was very friendly. At the reception one had to 80% always someone one understands (english, german). The room cleaning was' ok ', the first few days were we in the morning always woke us up (despite a' do not disturb ' sign) but all in all it was clean. We had a request/complaint and it was not dealt with at all. After the 1st day we after a 2. ceiling asked, as we only had one large had. One wanted to take care. After the 3 day we inquired again, the statement again, we the immediately. After a week we inquired again, again wanted someone care. A 2. the ceiling came in the 2 weeks not at - therefore also the bad evaluation.

  • Sport und Unterhaltung
    2.0

    We were 2 times in the disco On our first visit was the music much too loud and bad and with our 2. visit it was closed. Shows in the amphi theater were completely no instead. The entertainment was only in the evening in the input area of the hotel bar a little performance made. During the day there were various room facilities such as darts, Bocce etc. Offered. The volleyball net is after 2. day dismantled was but also in a horrible condition. Water sports (jet ski, banana boat - lt. advertising complimentary etc.) Was not offered.

  • Hotel
    2.0

    Fitness room very dirty and a bit out of the way in a cellar outlet location. Ping-pong table (network several times repaired), table football and billiards (only 2 koe's, the rest was broken, table very dirty) in separate space. Soil in the mentioned above. Rooms very dirty. The margins in the indoor swimming pool had strong mold as there was not also cleaned. lt. Description there were 3 bars (beverages) and 3 dining options, in this description was never noted, that from november a bit of which was closed. Drinks: Beach bar: had completely closed Pool bar: had completely closed Bar: open Food: Snack bar: had completely closed Main restaurant: open à la carte: open Meal times/types: 1. breakfast until 10:30 - was ok 2. late riser breakfast - was an absolute joke, in the hotel bar was from 10:30 a small corner furnished. Here there was only a few rolls, croissants, butter and fertigmarmelade. 3. lunch was well - see below 4. snacks was also a joke, as the snack bar was closed, there was no warm snacks, but in the small hotel bar corner there were a few sandwiches from breakfast and croissants. 5. dinner was also good. Most it makes me angry, that in the description and advertising when booking our trip all things advertised were, we but 50% of these things (such as water sports, snack bar, beach bar, pool bar, entertainment in the theater, etc.) Couldn't use, as this simply had closed.

  • Lage und Umgebung
    3.0

    We had a transfer time of 1 hour 45 minutes as we Enfidha landed. The transfer was with the return awful- The windows of the bus were broken, so that you always in the train sat and with such a long transfer time is not pleasant. Distance to the beach was super. In the area there was anywhere a garbage incineration or other, as it all 2-3 days extremely smoky and stinky on the balcony was the smell was so extreme, you had to close.

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Manfred
More mass instead of class
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • October 2013
The hotel is a very large building, the 'brilliant' was built, the october from 15 hours the whole area is in the shadow. The already compared the size too small lying spots at the pool and beach are even more reduced. The guests are like sardines in a tin close together. Everyone tried somehow in between to push. Of peace or even pure can no speech be. Plentiful flies and mosquitoes ensure constant movement (is healthy). The mosquito menace in the october is known to the hotel. 2 helpless bekämpfungsaktionen within 14 days without significant effect. You want to a ... towel borrow you can only against a deposit of 20 tdn, the one at the end you leave. You can perhaps a worthless buy souvenirs or at the airport in the queue of rücktauscher rank. Easier would of course be for the free issue of a towel card, the only missing return fee is. But naturally brings no currency. You will somehow the compulsory exchange of bygone era. Bewertung lesen
  • Zimmer
    4.0

    We stayed in a room ' comfort plus ' on the top floor. It was very spacious and upon arrival clean. In the minibar there was at least a glass for us 2 people. In the first week then no dusted or a glass-topped polished, until my wife this' nice guy ' seriously zurechtwies. Unfortunately there were in this hotel no housekeeping or any control. In the operation fell on, that no separation of the dirty and clean work to see, the used cloth schmierten more than they actually clean. Great we found the procedure, the carpet in front of the door auszuschütteln, there remained the dirt then. As well as the content of the papierkorbes : rough dirt dumped and then the bag before the door turned, the rest flies on the floor and then through the wind again in the room zurückgeweht. The problem of the dirty hallways, for the apparently no one is responsible, was already several times in reviews mentioned interested but obviously not.

  • Gastronomie
    3.0

    It can recapitulatory be say here: plentiful mass instead of class! Meat and fish are not the first quality. Fish, the fried smells (14,10) leaves bad imagine. I was 3 days by a gastroenteritis incapacitated. Many other german tourists, it was not much different. Strange we found the procedure not used cutlery again gather and clean place. We have never experienced something like that. The cutlery was very often the work surfaces and not on the handle without gloves touched. So we open the spread of diseases door and gate. You should not with the slogan ' we're in Tunisia' apologize, but questions where a 5 star should be. Of course if you his holiday only by biertrinken and as plentiful a bit cram defined, that is here correct.

  • Service
    3.0

    The service staff were mostly friendly. Of course they are for a small obolus grateful. Bad mood came on, if a rotating lone fighters on the terrace tried demanding tourists, while inside his colleagues nothing to do and only had palaverten (bad organization). The behavior of the front desk in the front desk we found as odd. We felt as ordered and not picked up. We had to finally the gentlemen at the reception point, that we were still there and his papierausfüllorgie break should be. After a week the menu for the lock didn't work anymore verified? The same mr the map and gave us wordlessly back. On the 5. floor arrived we were then again before the door. Back to the front desk: now he was offended and called for a locksmith to. The mystery solution: the battery on the door lock had to be renewed. To us no word, let alone an apology. At check-out just one word: 'okay'.

  • Sport und Unterhaltung
    0
  • Hotel
    3.0

    The hotel is a very large building, the 'brilliant' was built, the october from 15 hours the whole area is in the shadow. The already compared the size too small lying spots at the pool and beach are even more reduced. The guests are like sardines in a tin close together. Everyone tried somehow in between to push. Of peace or even pure can no speech be. Plentiful flies and mosquitoes ensure constant movement (is healthy). The mosquito menace in the october is known to the hotel. 2 helpless bekämpfungsaktionen within 14 days without significant effect. You want to a towel borrow you can only against a deposit of 20 tdn, the one at the end you leave. You can perhaps a worthless buy souvenirs or at the airport in the queue of rücktauscher rank. Easier would of course be for the free issue of a towel card, the only missing return fee is. But naturally brings no currency. You will somehow the compulsory exchange of bygone era.

  • Lage und Umgebung
    4.0

    At a busy street, therefore only the rooms on the ocean side to recommend.

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Andreas
Conditionally recommendable
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • October 2013
A nice, large. Spacious and quiet hotel area Bewertung lesen
  • Zimmer
    5.0

    Rooms with sea view and balcony. Big enough and everything there that you need. Minibar filling only against fee (with all inclusive questionable and not business-friendly)

  • Gastronomie
    3.0

    Too small buffet area for such large hotel plant and the ambience and the atmosphere in the buffet are no 5 standard. The selection of food and the quality of the meals we found a 5 star hotel not appropriate, we thought it was really bad.

  • Service
    5.0

    Friendliness and service were also without tips' top '. Room was clean, but one should not look not too exactly, one is stop in Tunisia.

  • Sport und Unterhaltung
    5.0

    Pool and beach were rather good and the entertainment was totally unobtrusive but very entertaining.

  • Hotel
    5.0

    A nice, large. Spacious and quiet hotel area

  • Lage und Umgebung
    4.0

    Unfortunately 2 hour bus ride from the airport and rather boring environment.

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Elif
Flop and top! Never again
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Nachweis erbracht
  • Badeferien
  • October 2013
We were on the holiday in tunisia very pleased had, unfortunately we were disappointed. The food, and the location of the hotel was to be desired. As i said in the other evaluations to infer can, we were also ill, which meant we could also with stomach intestine problems to fight. The cleanliness wasn't with a 5 star hotel comparable! Pool bar cocktails just a no-go! Unfortunately we drank the whole holiday on coke and spirte! Just as bad and disorganized was the hotel transfer! In the hotel information booth 120 minutes unfortunately we were 3 hours! Once a week ... you had the option to eat a la carte. Upps there was something wrong! Us has nothing like from à la carte we didn't realize we were just food served, the waiters as rude! We stood up and left. Location of the hotel: very remote you can do nothing! Entertainment oh well. So the holiday mood was not on. All the trimmings a moderately good holiday. We only know one: no more vacation in tunisia. Unfortunately. Bewertung lesen
  • Zimmer
    4.0

    Good size of the room, the decor was average

  • Gastronomie
    1.0

    Very bad: My husband and i were unfortunately the food sick. You need to get in a 5 stars hotel worry, if you infections get?

  • Service
    3.0

    Room cleaning: oh well... Cleanliness is something different. Foreign language skills available.

  • Sport und Unterhaltung
    3.0

    Animation: rather forced... No real atmosphere

  • Hotel
    3.0

    We were on the holiday in tunisia very pleased had, unfortunately we were disappointed. The food, and the location of the hotel was to be desired. As i said in the other evaluations to infer can, we were also ill, which meant we could also with stomach intestine problems to fight. The cleanliness wasn't with a 5 star hotel comparable! Pool bar cocktails just a no-go! Unfortunately we drank the whole holiday on coke and spirte! Just as bad and disorganized was the hotel transfer! In the hotel information booth 120 minutes unfortunately we were 3 hours! Once a week you had the option to eat a la carte... Upps there was something wrong! Us has nothing like from à la carte we didn't realize we were just food served, the waiters as rude! We stood up and left. Location of the hotel: very remote you can do nothing! Entertainment oh well... So the holiday mood was not on. All the trimmings a moderately good holiday... We only know one: no more vacation in tunisia... Unfortunately...

  • Lage und Umgebung
    1.0

    Hotel distance far No shopping possibilities rather everything down only tourism shops

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Cornelia
3 weeks in iberostar royel el mansour
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • October 2013
New very beautiful hotel of the elevated class. It is located directly on one of the most beautiful beaches of tunisia. The frontage is on a during the day busy street. In the evening and at night it is quiet. The rooms to the sea side have only early in the morning sun. This is unfortunately also for the pool. This had in october ab14:00 hours no sun more. The beach to the end. The staff is in all ranges much forestalling, polite and very nice. The rooms are very well appointed. One gets several german channels. In the ... minibar you can drinks store. Water is always free of charge. The food is varied and good. A big minus is the dining room (waiting room feeling). Large, impersonal, noisy and the equipment resembles that of a cafeteria and not a 5 degrees celsius hotel. Very sad. Us it was important in a well-kept, quiet, and nice atmosphere to eat, is not possible here. A point, the consider is, if we book the hotel again. The guest structure was well mixed. English, russian, german and a few italians, frenchmen and belgians. To the cleanliness. Well, one was in africa. I have the test on the floor. This was to check out on the floor. The toilets should be cleaned thoroughly. Especially in the area. Bad is, that in the area of beach, not a single toilet is. You have to go through the half area. Many people with stomach intestine problems, not really funny. For young people who want to experience something, we can not recommend this hotel. The bars were open until 12:00 p. m. open, then is only the disco open (or not) and since the drinks are not included. The area was of families and older people busy. We can recommend this hotel with a clear conscience, but with small drawbacks, and a large (dining room). Bewertung lesen
  • Zimmer
    6.0

    Very large, modern and nice. Cleanliness, well...

  • Gastronomie
    6.0

    The food is varied and good. Unfortunately the atmosphere in the dining room was not. There were daily diverse selection of meat, fish and so on.

  • Service
    6.0

    Everything was great, until small drawbacks with the room cleaning and the toilets in the area...

  • Sport und Unterhaltung
    0
  • Hotel
    5.0

    New very beautiful hotel of the elevated class. It is located directly on one of the most beautiful beaches of tunisia. The frontage is on a during the day busy street. In the evening and at night it is quiet. The rooms to the sea side have only early in the morning sun. This is unfortunately also for the pool. This had in october ab14:00 hours no sun more. The beach to the end... The staff is in all ranges much forestalling, polite and very nice. The rooms are very well appointed. One gets several german channels. In the minibar you can drinks store. Water is always free of charge. The food is varied and good. A big minus is the dining room (waiting room feeling). Large, impersonal, noisy and the equipment resembles that of a cafeteria and not a 5 degrees celsius hotel. Very sad. Us it was important in a well-kept, quiet, and nice atmosphere to eat, is not possible here. A point, the consider is, if we book the hotel again. The guest structure was well mixed. English, russian, german and a few italians, frenchmen and belgians. To the cleanliness. Well, one was in africa. I have the test on the floor. This was to check out on the floor. The toilets should be cleaned thoroughly. Especially in the area. Bad is, that in the area of beach, not a single toilet is. You have to go through the half area. Many people with stomach intestine problems, not really funny. For young people who want to experience something, we can not recommend this hotel. The bars were open until 12:00 p. m. open, then is only the disco open (or not) and since the drinks are not included. The area was of families and older people busy. We can recommend this hotel with a clear conscience, but with small drawbacks, and a large (dining room).

  • Lage und Umgebung
    5.0

    The 2 - hour bus ride from efhida salary in all cases. Night life not really. The beach was right outside the door... And what a...

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Harald
Worth a visit!
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • October 2013
In the evening was a little music for dancing, even though people were there, around 10:30 p. m. the edgings are upfolded. Disco empty! Other than the bed. Otherwise, you can only recommend this hotel, we go 2a 3 times a year in holiday but we have never had such a friendly staff, the even without a tip his job. Again our thanks there (tip was still given) food was great, cleanliness left nothing to be desired. We will certainly go back. Maybe in the evening more going on. Bewertung lesen
  • Zimmer
    5.3
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    6.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    5.0
    Größe des Zimmers
    5.0
  • Gastronomie
    5.0
    Atmosphäre & Einrichtung
    5.0
    Geschmack & Qualität der Speisen & Getränke
    5.0
    Sauberkeit im Restaurant und am Tisch
    5.0
    Auswahl an Speisen und Getränken
    5.0
  • Service
    6.0
    Kompetenz (Umgang mit Reklamationen)
    6.0
    Rezeption, Einchecken, Auschecken
    6.0
    Freundlichkeit und Hilfsbereitschaft
    6.0
    Fremdsprachenkenntnisse des Personals
    6.0
  • Sport und Unterhaltung
    4.3
    Qualität des Strandes
    4.0
    Zustand und Qualität des Pools
    5.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    4.0
  • Hotel
    5.5
    Zustand des Hotels
    5.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    6.0
  • Lage und Umgebung
    3.8
    Einkaufsmöglichkeiten in Umgebung
    3.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    4.0
    Restaurants & Bars in der Nähe
    3.0
    Sonstige Freizeitmöglichkeiten
    3.0
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Günter
Not enough for the demands of 4/5 stars
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • October 2013
Stay from 12-10-2013 until 26-10-2013 Hotel iberostar royal el mansour Place: mahdia, Country: tunisia Unfortunately the stay under no good star (iberostar). Where is directly nothing: A - and departure waiting times despite plentiful switch, unfortunately only a few a day. Transfer journey, we were the only guests that is why it quickly. Bus/car was not up to the european safety standard. The beaches along the coast to mahdia were so badly which i had already had fear at my resort to the water head. Hotel stay. Check-in: very good, fast, competent and friendly staff. Room: well, spacious, good size. ... The electricity must be saved is clear, tv light and climate must during the absence not run however the fridge when leaving The room also is issued the first time we had never experienced. Some guests are cooled medicines (for example insulin and so on.) Rely on. The cleaning of the rooms was superficial but still justifiablely. (no 5 star standard) The cleaning of the corridors in the living area, carpet, during our 2 week stay not 1 time cleaned. Impossible for 5 stars. Pool: couches just acceptable. Umbrellas ok. We europeans drive south, because we soak up the sun and not from 14/15 hours at the pool in hausschatten beach chairs. Beach: pool chairs nor straight acceptable. Umbrellas for a normal europeans much too low. 70% the guests were several times daily to complain that the head on the strohschirm The food was not the standard. Also there seems in the 1st week some problems with the hygiene to have been. Our vacation and strandbekanntschaften nearly all had stomach/intestinal problems, we unfortunately also. In the 2. week the food was a bit better, but never the 4/5 star. Guests at the pool told us that she already 4 times in the hotel and the quality always good. Also they want their never again visit. Dining room: guy and waiters are friendly and nice. Waiter sometimes incompetent, if you guests by a pointer from several metres capacity assigns then you should prefer leave. Bar partly seemed the staff was overtaxed. Activities nice, friendly, competent and very much endeavored. Conclusion: the saying 'on iberostar hotels can a bank put', is fundamentally shaken and we will the hotel description and evaluation of other guests be carefully studying and this even, or just returned with iberostar hotels. Bewertung lesen
  • Zimmer
    4.0

    Size ok. Ausstattung ok. Bathroom good Minibar/fridge only stay in the room.

  • Gastronomie
    3.0

    Meals unsatisfactorily to bad. Hygiene in the dining room no 4-5 stars

  • Service
    4.0

    Moderate to good. Auxiliary staff and waiters ok. Head waiter (supervision) bad if not very bad.

  • Sport und Unterhaltung
    4.0

    Facilities adequate. Pool area after 14/15 hours empty since even without sunshine. Connection by private hotel.

  • Hotel
    1.0

    Stay from 12-10-2013 until 26-10-2013 Hotel iberostar royal el mansour Place: mahdia, Country: tunisia Unfortunately the stay under no good star (iberostar). Where is directly nothing: A - and departure waiting times despite plentiful switch, unfortunately only a few a day. Transfer journey, we were the only guests that is why it quickly. Bus/car was not up to the european safety standard. The beaches along the coast to mahdia were so badly which i had already had fear at my resort to the water head. Hotel stay. Check-in: very good, fast, competent and friendly staff. Room: well, spacious, good size. The electricity must be saved is clear, tv light and climate must during the absence not run however the fridge when leaving The room also is issued the first time we had never experienced. Some guests are cooled medicines (for example insulin and so on.) Rely on. The cleaning of the rooms was superficial but still justifiablely. (no 5 star standard) The cleaning of the corridors in the living area, carpet, during our 2 week stay not 1 time cleaned. Impossible for 5 stars. Pool: couches just acceptable. Umbrellas ok. We europeans drive south, because we soak up the sun and not from 14/15 hours at the pool in hausschatten beach chairs. Beach: pool chairs nor straight acceptable. Umbrellas for a normal europeans much too low. 70% the guests were several times daily to complain that the head on the strohschirm,. The food was not the standard. Also there seems in the 1st week some problems with the hygiene to have been. Our vacation and strandbekanntschaften nearly all had stomach/intestinal problems, we unfortunately also. In the 2. week the food was a bit better, but never the 4/5 star. Guests at the pool told us that she already 4 times in the hotel and the quality always good. Also they want their never again visit. Dining room: guy and waiters are friendly and nice. Waiter sometimes incompetent, if you guests by a pointer from several metres capacity assigns then you should prefer leave. Bar partly seemed the staff was overtaxed. Activities nice, friendly, competent and very much endeavored. Conclusion: the saying 'on iberostar hotels can a bank put', is fundamentally shaken and we will the hotel description and evaluation of other guests be carefully studying and this even, or just returned with iberostar hotels.

  • Lage und Umgebung
    4.0

    Distance to the city about 20 minutes walk

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Franziska & David
Sun, beach and sea
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • October 2013
Large hotel complex. Cleanliness in the hotel itself is good! Internet access in the hotel lobby is good, but in the rooms hardly possible. Food the whole day you can breakfast/lunch/dinner, snacks at the snack bar or at the pool bar! Average age is mixed from each something and mostly german, we had the feeling. Bewertung lesen
  • Zimmer
    4.0

    Room size was absolutely fine. Unfortunately we found the allocation of rooms unfair. We have 2 couples kennengelern, which had a room with additional beds beucht and had a suite right at the top and the other had booked an economy room without sea view and got one in the 3 stick with sea view get. We can have more per person than the other and booked seaview and completely down over the kitchen where every morning starting from half 8. ramba zamba and only had a small ocean view. We found very annoying. The room is adequate. Very large bed. Air conditioning, small fridge (with us broken) small table with chairs, tv, hair dryer in the bathroom, telephone). Bathroom was large and well equipped!

  • Gastronomie
    5.0

    There are 2 restaurants. A à la carte restaurant and the main restaurant with buffet. 3 bars (pool bar, a snack bar and a bar in the hotel). The hotel is of course very large and therefore also you must also with many people expect. Just abnds in the restaurant or at the bar it can happen already times a little louder! The food is okay. Every day is a different theme. It is always something there for everyone (is of course a matter of taste). Drinks are as good as all included (original drinks you had to pay extra) cleanliness and hygiene in the restaurant are good! Tips must not be, but always a nice guests! With 2 Dinar (1 Euro) brings the already another smile on their face!

  • Service
    5.0

    The friendliness of the staff is different! Our waiter were very nice and friendly. If you times 2 Dinar gives (1 Euro) then are you still attentive and look exactly, whether you have a need. Some is unfortunately also with the no bock had to make something. Foreign language skills were good! Most of the staff spoke up to 5 languages! In the room the cleanliness was unfortunately not that good. Mirror and the faucet in the sink was not even wiped. If the sign on the bed it was changed but never again nicely addressed. As one morning was one has it also found again. :-(

  • Sport und Unterhaltung
    4.0

    There were various leisure facilities. On the beach you can jet ski, with a banana over the more be drawn, with a small boat to the dolphins can also not all too far away or with the parachute the whole from above look at itself! Beach chairs with cushions available. However, if you came late, you are no longer here! The issue of the beach chairs we found not especially successful. They are everywhere and breadth. They are always on the paths where you long to go must. Then there was no privacy. Everything is very cramped and some people put 2 centimeter next to a, although still 5 metres of space for a rum is! O-o there is a kids' club and a disco. The disco was nice, but empty every night! No idea why, perhaps, because the drinks down there have to pay. The animators give themselves each evening on the new, very hard, but unfortunately are not very attractive and the people to little!

  • Hotel
    5.0

    Large hotel complex. Cleanliness in the hotel itself is good! Internet access in the hotel lobby is good, but in the rooms hardly possible. Food the whole day you can breakfast/lunch/dinner, snacks at the snack bar or at the pool bar! Average age is mixed from each something and mostly german, we had the feeling.

  • Lage und Umgebung
    3.0

    Unfortunately, it was very far away from the airport! On arrival we are 2 hour drive ☹ very long time when it in the middle of the night and the environment can see, the beach is 2 minutes away from the hotel. We were not in the city but the beach you could them to see, and it is estimated that there are 10 to 15 minutes walk to get there. In the hotel itself, there were also small stores where you everything you need gets!

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Ralf
Nice week in october with a few drawbacks
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • October 2013
So first of all i want to say, that i the other whingers here hate and with this rating only a support would be. The hotel is with distance best in mahdia. But light and shade! Wi-fi in the lobby free well received, in the rooms, at least in 4. floor hardly possible or very difficult. In october were unfortunately very many english and russians, but also german. Average age mixed. Bewertung lesen
  • Zimmer
    6.0

    The rooms are great. Size is good. Decor is nice. The mini bar is unnecessary. There are 2 bottles of water. The re-filling must be paid. Separate toilet and large bathroom, very nice.

  • Gastronomie
    5.0

    There was a main restaurant, a specialty restaurant, a snack bar. There is also a pool bar, a normal bar and on the beach was in the october a type of kiosk, where soft drinks were. The beach bar was closed. To the drinks: the cocktails were all inedible. An absolute insult from the automat, bad! Nothing was geshaket. 0 points for the cocktails. Beer is ok. Remain the longdrinks. Where you Baileys and they didn't consist had to pay extra. That is rip-off, sorry. In this hotel we would have the drinks, is not all-inclusive used. We have anyway only Cola and water, and from time to time a beer. Alleged Cappuccino in the bar was not enjoyable. The food was on the day of arrival at noon the horror i've ever seen. The didn't work. Then it was evening but strangely suddenly around 10000% better and also on the other days always better. You can describe the food as good and it with other Iberostar hotels in Fuerteventura or Majorca not in the slightest can match. The breakfast was, well i says times ok. There was fried eggs, freshly made omelets and pancakes. The sausage and the rest, well test it yourself. The coffee is, in my view, barely edible. Cappuccino or the like does not give it. Only a pot of hot milk, a pot of coffee, that was it. There is a bar in the chamber of the chef often themselves and orange juice-cabin. But that is just a show. The juice was from the machines in carafes filled. sparkling wine for breakfast there was not. Salmon and actimel, thinks not times, you're following Spain drive. The cleaning and hygiene in the restaurant are african. Here thinks none with and if the boss didn't careful wasn't going to happen. The food was ok. It was from my point of view something for everyone. For the salad there was mostly just a cocktaildressing and different bottles of vinegar. Balsamico if you here in vain. With the ice one must watch out. If it were already completely soft is, be careful, your stomach will thank you for that. The specialty restaurant you can do, but you didn't have to. You can sit there very nice, the food you should even test. The atmosphere was very nice, we always sat outside and from 20 hours are hardly any people there, and you can almost carefree enjoy. Now the negative. : there are flies without an end. For us, this is a reason not to come back. Flies and mosquitoes throughout the day very bad. So, take enough Autan and always gets the curtain in your room, otherwise very your like i, shreds. Be careful the flies bite! Unfortunately happened often, that suddenly unbearable loud music from the speakers sounded, so loud, that the guests anguckten and almost closed by the head shook. After complaints the music was turned down and was then the next day as well. That became then however in the course of the next better days? As i said, tips make life more pleasant and do not hurt.

  • Service
    5.0

    The front desk of the hotel was perfect. It came immediately a staff on us, took the bags and asked us to take. We were given a cocktail and then immediately the room card. Very pleasant. Partly need the waiters a little longer to warm. 1-2 Dinar tips help very. Some savvy unfortunately not, that one first laugh, and be friendly to the tips. The foreign language skills were great. All speak good german. The room cleaning is tunisian. The tunisians are unfortunately very dirty. We had the room not complain, for african standards. Complaints or defects in the rooms are in the twinkling done! This is great. The toilet at the snack bar is after a few years already totally outdated. Unbelievable! Cleaned also hardly, in my view, is not usable. Do yourself a favor and go to the room on the toilet, The other toilets in the hotel are okay.

  • Sport und Unterhaltung
    3.0

    We enjoyed the entertainment offer we didn't use it. But you can see, that the animation team is doing everything possible to suit everyone. What really bad was,: almost all day ran continuously abnormally loud music at the pool and always the same cds 70. and 80. a la modern talking and cc catch and boney meter We are then at the beach have fled their homes. I have really nothing against it, that while gymnastics the music but not almost all day. The tunisians have no little tact and even after complaining several guests is the next day as well. Therefore only 3 stars. The couches are okay and there is to each sunbed a edition. The lifeguard at the pool does everything. Tip absolutely deserved. ☺ Unfortunately, there are always the 5 o'clock in the morning reservers. This is absolutely unnecessary. We were around 8 am, and there were always enough beach chairs at the pool, as well as on the beach. The pool was not usable, since freezing. In addition swam as on the edge sometimes very strange substances. Now to the wellnessangeboten.: The steam bath can 1 time be used free of charge and is then liable to pay the costs, 20 Dinar. You must log on. Of al we then on the booked date arrived we were greeted by a tunisian lady in the basement run. Everything was moldy and the water was dripping from the ceiling. Everywhere were mould. We were shown to a locker run. Here we should our things put in. But there was no key to this. My citizen hours i should also dorthineinlegen. This would be normal. I have the hours then despite opposition started. We should now be in front of your eyes in the room off. The lady plucked then briefly the bikinihose my wife, until i relatively dominant said, that conclusion is. When we in the room came, actually had all people swimming at. Why? Of massages and treatments here i guess urgently off. This the muffkeller and one is then naked and grease in the middle of the corridor to the steam bath. The temperature in the steam room was a joke, maybe 45 degrees. So if you for money it is your own fault. Sauna is subject to charges and smaller than our private sauna. There were 2 couches but the couch an ugly coverage covers. The sauna had 102 degrees when we arrived. What? So if you use the sauna would like to, well, so from my perspective, the better. The water in the sauna and there was no smell. For 20 Dinar per hour a joke.

  • Hotel
    5.0

    So first of all i want to say, that i the other whingers here hate and with this rating only a support would be. The hotel is with distance best in mahdia. But light and shade! Wi-fi in the lobby free well received, in the rooms, at least in 4. floor hardly possible or very difficult. In october were unfortunately very many english and russians, but also german. Average age mixed.

  • Lage und Umgebung
    1.0

    The distance to the beach is great. One falls from the hotel and it was on the beach. Transfer about 2 hours, well goes, is on Majorca partly also not different, depending on where you are. Centre mahdia, old town, turn left out of the hotel, about 30 minutes walk. Beware friendly tunisians, the supposedly work in the hotel. Who will see you at the all inclusive wristband and you only somewhere hinschleppen. Some just a sales pitch, some no notion. So i trust which everything to. We were repeatedly raised and persecuted, finally even as' shit german ' bepöbelt. Then the walk canceled. If your want to go to it, best only in groups. Are you alone, simply do not react, the then also again. The place is worthwhile themselves not at all. The tunisians are about 60 years in the development back. There are only debris, trash...

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Dana
Where bad reviews? We'll be back!
  • Weiterempfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • October 2013
We were because of the few negative reviews very skeptical and even had a little funk to our first holiday in tunisia - thank god it did i these fears not reliable! The grounds of the hotel is very good and to the main season are approximately 1400 guests. The hotel was very clean and is the newest hotel in mahdia. We had booked all inclusive and the services were ok. The guest structure was mixed - mostly english and german. Bewertung lesen
  • Zimmer
    6.0

    The rooms were large and spacious. The furniture was relatively new. Were cleaned properly every day. Well it pleased us, that the toilet was divided from the bathroom.

  • Gastronomie
    4.0

    The selection of the food was good, tasted a bit bland - salt and pepper help! We have 2 times in the à-la-carte restaurant - once italian and once oriental. The italian food was ok, the oriental it extremely well! Absolutely visit! Was definitely something for everyone - if you didn't find anything there, is selbstschuld!. There was food typical of the country but also french fries, pasta, pizza etc. The service was also without tip excellent!

  • Service
    6.0

    Rarely so a very good service! All staff very attentive and the foreign language skills were great. Room cleaning was fully satisfactory.

  • Sport und Unterhaltung
    5.0

    From the activities we hardly heard anything. At the beach one saw anyone and in the evening you are to eat greeted and to the evening animation attentive have been remodeled. We would have liked more of them on the beach. The entertainment was every day in the disco, which was okay. Wanted, but not skillfully. We were in the off season and found the place at the beach and at the pool to tight - wouldn't imagine, how it is during the high season. Otherwise the employees were very hard, a couch available and a good spot to find.

  • Hotel
    5.0

    We were because of the few negative reviews very skeptical and even had a little funk to our first holiday in tunisia - thank god it did i these fears not reliable! The grounds of the hotel is very good and to the main season are approximately 1400 guests. The hotel was very clean and is the newest hotel in mahdia. We had booked all inclusive and the services were ok. The guest structure was mixed - mostly english and german.

  • Lage und Umgebung
    5.0

    The enfternung to the airport was an impertinence. About 2 hours drive were already antrengend - as you know, it is bearable. But the situation of the hotel is great - directly at the beautiful sandy beach. The old town is about 30 minutes away from the hotel - but it is worth seeing. Clear, tunisia is a poor country and one must be aware, the sidewalks and streets for the locals a huge dumpster are. Well can one shoppen but not go. Mostly just so small stalls, the fake goods offer.

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Heidi
This Iberostar deserves 3 stars
  • Nicht empfohlen
  • Familien
  • Übersetzt
  • Badeferien
  • October 2013
We booked this hotel, because we Iberostar so far good experiences. Unfortunately, we had to find out, this hotel deserves no five stars. After one week the whole family diarrhea, which no case was. Each family, with whom we spoke, were also from the diarrhea affected. At the beach one found in the morning still the dirty cups from the day before. The sand was covered with cigarette filters. The cleanliness at the beach was three stars maximal from the paths around the pool were not clean. The sunloungers at the beach were on the back strong with mold infested. ... Never again we will book this hotel. Bewertung lesen
  • Zimmer
    4.0

    The room was very spacious, good condition. Cleanliness could be better.

  • Gastronomie
    1.0

    Diarrhoea was here on the agenda.

  • Service
    2.0

    The waiters were very hard, but unfortunately in the number of understaffed. When we made a complaint to the management sent, this was not taken seriously.

  • Sport und Unterhaltung
    1.0

    Mold on the bottom of the beach chairs. Sand from cigarette filters covered. Trash was tagelandauf the wall.

  • Hotel
    2.0

    We booked this hotel, because we Iberostar so far good experiences. Unfortunately, we had to find out, this hotel deserves no five stars. After one week the whole family diarrhea, which no case was. Each family, with whom we spoke, were also from the diarrhea affected. At the beach one found in the morning still the dirty cups from the day before. The sand was covered with cigarette filters. The cleanliness at the beach was three stars maximal from the paths around the pool were not clean. The sunloungers at the beach were on the back strong with mold infested. Never again we will book this hotel.

  • Lage und Umgebung
    2.0

    The way to the airport took about 2.5 hours.

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Tanja
No 5 star hotel
  • Nicht empfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • September 2013
Ok but no 5 star hotel Cleanliness okay except for the bathroom ☹ Waiters and other staff were friendly if you served daily tip, otherwise you will not respected. Except for a waiter in the lobby cocktails mixed he was always nice, friendly and atmosphere was simply great! Animation team gave itself trouble however one saw some at, very sluggish and simply program duchgezogen have. Bad information for the evening entertainment you never knew really where and which show was. The pool was not really mood if the music was very quiet and every day the same cd. The sport ... is just ok but the beachvolleyfballfeld a disaster for a 5 star hotel would have to be urgently renewed/ food was ok. Breakfast not a lot of choice. General the food was missing any spices. Bewertung lesen
  • Zimmer
    3.5
    Größe des Badezimmers
    5.0
    Sauberkeit & Wäschewechsel
    3.0
    Ausstattung des Zimmers (TV, Balkon, Safe, etc.)
    3.0
    Größe des Zimmers
    3.0
  • Gastronomie
    2.3
    Atmosphäre & Einrichtung
    3.0
    Geschmack & Qualität der Speisen & Getränke
    1.0
    Sauberkeit im Restaurant und am Tisch
    3.0
    Auswahl an Speisen und Getränken
    2.0
  • Service
    2.7
    Rezeption, Einchecken, Auschecken
    4.0
    Freundlichkeit und Hilfsbereitschaft
    1.0
    Fremdsprachenkenntnisse des Personals
    3.0
  • Sport und Unterhaltung
    3.3
    Qualität des Strandes
    3.0
    Zustand und Qualität des Pools
    4.0
    Freizeitangebot (Sauna, Tennis, Animation, etc.)
    3.0
  • Hotel
    3.0
    Zustand des Hotels
    3.0
    Allgemeine Sauberkeit der einzelnen Bereiche
    3.0
  • Lage und Umgebung
    2.6
    Einkaufsmöglichkeiten in Umgebung
    1.0
    Nähe zum Strand
    6.0
    Verkehrsanbindung und Ausflugsmöglichkeiten
    2.0
    Restaurants & Bars in der Nähe
    2.0
    Sonstige Freizeitmöglichkeiten
    2.0
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Gerald
Top hotel with excellent satisfaction guarantee
  • Weiterempfohlen
  • Paare
  • Übersetzt
  • Badeferien
  • September 2013
All-inclusive hotel with lots of rooms on 5 levels, huge lobby, from which one everywhere anywhere, all nationalities, mostly d, i, c; mixture of all ages; clear structures in the hotel. Bewertung lesen
  • Zimmer
    6.0

    Large, modern, comfortable, everything was there, everything was in it, everything. Small drawback: in the mini bar were only 2 bottle of mineral, since for me as a 5 star hotel at least Cola, Fanta, wine purely. Definitely book a room with an ocean view. The extra charge was well worth it! We were on the first floor-great! Wi-fi was available in the room worked, but i don't know, if it is, that we in the first floor was close to the internet hotspot or, whether each room wireless internet has.

  • Gastronomie
    6.0

    So i do not know, what the people want, which write here, the food is bad. Where please the home or make the only nonsense? The buffet is absolutely 5 star. Huge selection, fresh preparation, show cooking, fruit bar, salad buffet, everything was hot, everything was perfectly cooked. Example? Breakfast: cheese and meat platters, eggs in various forms, bread, light/dark, fruit, sausage, bacon, potatoes, etc. ; the only, what is missing is freshly squeezed orange juice! Lunch: here and i don't listed everything, a lot of choice, the possibility of snack bar we used also, small selection of food, but very good quality and taste. Dinner: 3 times per week there were theme evenings: tunisian, italian, spanish; there are always the tunisian specialty: the was always good; otherwise for the not experimentierfreudigen : fries, chicken nuggets, rice, potatoes and a huge dessert buffet Hygiene and cleanliness was also top!

  • Service
    5.0

    Unbelievable: i think they have an internal duel, who the friendliest is. From the charwoman to the waiter: all try, the holiday as nice as possible to make; if the whole summer so, respect! German, if some also 'only basic concepts can all, with french you have' won '; everyone is happy about tips, but not the feeling, that you only get or friendly, if you give them a tip. That was very pleasant. 2 cons: the room cleaning was superficially, the floor was mopped, but some forget: behind the doors, balcony: there was always dirty (hair, lint, dead flies, cobwebs): here there was definitely catching up need for a 5 star hotel! 2. minus (but the hotel not subject): we on the last day a spa package for 2 retreat: er yes; supposedly 2.5 hour: actual duration: 1.45 hour! Everything runs hectic from, you can't to peace, because you can't sit for example in the hammam, comes 5 minutes later the lady and cited a out, then sunscreen, lay down and after 3-6 minutes abbrausen etc. Etc. Relaxing massage-which i recommend: take a massage 30 or 60 minutes (approximately 80 Dinar) and save the money, which a wellness package costs (circa 200 Dinar) We were in the moorish coffee on a water pipe; the is not recommended, tasted like nothing, except coal; i think, the quality of the whistle is not the best! Conclusion: super friendly, super staff, super customer treatment, bad cleaning

  • Sport und Unterhaltung
    6.0

    We were 7/7 days at the beach; therefore only beach evaluation: we would not be 7 days at the beach, if that is not great about; are modern, cushions, umbrellas, fine sandy beach, heart what else do you want? And 3 always well gelaunte coworkers, the cushions take: there one gladly gave tips, especially it was then the next day the 0.2 seconds, until you recognized and an edition gets. I always beach volleyball played: the place is with a few stones and for 1 week with a wedding ring, the russian lost; all have their face, even the beach staff-amazing! The network, ähh yes, height center about 2 meters, height edge about 3 metres; well, urlaubsvolleyball stop-makes nothing, fun it; for water sports i can only say, that your own look must; during our stay is the provider only 300 meters to the sea (for example banana or paragliding) and again a, were less than 5 minutes-we left.

  • Hotel
    6.0

    All-inclusive hotel with lots of rooms on 5 levels, huge lobby, from which one everywhere anywhere, all nationalities, mostly d, i, c; mixture of all ages; clear structures in the hotel.

  • Lage und Umgebung
    4.0

    The bus transfer from the airport with 2 hours long, but in a modern bus as problematic; on the airport guide the different suppliers the passengers and buses a; here one comes in contact with tunisian kofferträgern, the pushy the bags snatching want; at about 2 Dinar rolls this the suit-case then the bus or one says certainly: no! The hotel is located 20 minutes from the city center of mahdia-along the promenade, it is typical for the country, shopping is in the city, friday is market day, you have to see! Otherwise along the promenade it's pretty quiet with shops, but it didn't bother us. Simply times loaf but i would not...

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