Ferienhotel Knollhof(4 stars)

Ramsau 71 8972 Ramsau am Dachstein Österreich Show map

Average rating

25 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.4
  • Service
    5.7
  • Location
    5.4
  • Food and Drinks
    5.4
  • Sport & entertain
    5.3
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8 hotel reviews in Englishsorted by travel date
Katja
No 4 stars! We won't be back!
  • Hotel not recommended
  • Families
  • Translated
  • Skiing and winter sports
  • January 2013
We arrived on the recommendation and were very dissapointed! The hotel is outdated, but it is not a problem, if everything else would fit! Of a family hotel nothing was to be felt, the boss distant, partly unfriendly and without interest in guest! At home on vacation, enjoy, the werbeleitspruch is simply not to feel! The young service staff ( Tanja, Sam and zsolt) was always friendly and gave a lot of effort! The hotel has no charm, everything is very simple, almost carelessly! On the tables dried decoration, a ölkerze the no evening burned, stray ausgemergelte poinsettia! The fireplace ... stübel invites you not as described for comfort a, first it was a couple of days not accessible because of a youth group, then all the lights, we felt like intruders, when we evenings once have a drink and to sit wanted! The breakfast buffet was ok, every day the same sausage, on the pile and a sort of cheese, we could not regional beonderheit discover! And so they were happy about the selection more delicious rolls and different fruit juices. The dinner was ok, but nothing special, also here definitely not worth 4 stars kitchen! The rooms were as already several times described simply furnished, beds hard and extremely creaky, carpets old, heating not to be adjusted (we had at night as well 24 degrees ) and the bathroom ancient, mold in the tiles joints, the fußbodenfließen not identical, and the ventilation system has güllegeruch feparated! In the baby crib was not mattress available, but a zurechtgefaltete ceiling! Here times no 4 stars! Have photos of them, if you're interested i can personally send! The cleaning staff was perfect nice, spoke the children been personally and made great work, at this point big praise and thanks for the interest in the guest! Guests too many older couple, the regular guests, even with a tranparent welcome and goodbye, all other go under! In summary, we felt very uncomfortable and not feel welcome, guaranteed not stay there again and value for money is reasonable here not at all! read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    3.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    3.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Distance to ski lift
    6.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Frank
From 4 stars currently very far away!
  • Hotel not recommended
  • Couples
  • Translated
  • Skiing and winter sports
  • December 2012
We stayed there for christmas and new year's. The atmosphere in the hotel interpreted however not on the public holiday back (no sweet, no cosiness, new year's eve not a only decoration). The food was everything but good-the soups to appetizer the half board were 'water with instant' and without any taste, mostly too salty. Facilities: since devaluate from the 20 years renovation but very clean Positive: throughout friendly staff read more
  • Room
    4.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
  • Sport & Entertainment
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.2
    Proximity to shopping areas
    4.0
    Distance to ski lift
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Ingo
Worth 4 stars
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • September 2012
Very nice and great short break, unfortunately too short. Eating and drinking are in my opinion always matter of taste, but for us it was very good. Was great for us as a family the summer-card. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Lisa
The vacation hotel Knollhof in the Ramasu is great
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • July 2012
It is a great & family-friendly hotel. With pleasant staff. The food was also very good. & for children there is also leisure activities You is nearby of the town, butt hotel there is a beautiful hiking trail :-) read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Stefan
A very nice hiking vacation.
  • Recommended hotel
  • Couples
  • Translated
  • Countryside & spa
  • July 2012
A beautiful clean and quiet hotel on the edge of Ramsau, with very friendly staff and very good cuisine, many hiking trails start right behind the hotel a paradise for hikers, read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    6.0
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Helga
recommendable nonetheless, small Restrictions
  • Recommended hotel
  • Couples
  • Translated
  • Skiing and winter sports
  • December 2011
the hotel is already getting old - however everything very clean and comfortable! also the designed small sauna facility we liked to use the cross-country skiing. However would be more blind appropriate, from the neighboring building has a clear view into the sauna! extremely negative however the so-called ski room-garages character, it smells musty and musty and ancient Upholstered chairs, cushions were ripped them, they are seating possibility go to shoes! read more
  • Room
    5.0

    the rooms and the bath are large enough with a beautiful balcony. The furniture is dark wood and quite old. However everything was very clean! however is the TV for a so-called 4-star hotel an impertinence! In this ancient mini-TV it is nearly impossible from the bed from watch-very strenuous for the eyes and for example a football is virtually impossible to see!

  • Gastronomy
    5.0

    The hotel has 2 dining rooms-the restaurant in the hotel guests and a so-called fireplace rooms/both comfortable furnished. Only the access to fireplace the rooms in hotel the kitchen was a bit hard to get used to. The offer, and the quality of the dishes was quite good and it was explicitly on it pointed out, the bathroom breakfast buffet something for snacks can be taken. In the afternoon there was also delicious Strudel or cakes!

  • Service
    6.0

    the staff are consistently very friendly and any Fulfilment hard-working.

  • Sport & Entertainment
    0

    We were on the whole very satisfied and not from a return, as well as the value for money fits. But according to our opinion the Knollhof is a good 3-star hotel, however for today expectations certainly not a 4-star hotel!

  • Hotel
    5.0

    the hotel is already getting old - however everything very clean and comfortable! also the designed small sauna facility we liked to use the cross-country skiing. However would be more blind appropriate, from the neighboring building has a clear view into the sauna! extremely negative however the so-called ski room-garages character, it smells musty and musty and ancient Upholstered chairs, cushions were ripped them, they are seating possibility go to shoes!

  • Location
    6.0

    The location of the hotel is ideal -quiet with beautiful Mountain view and directly at the cross-country ski run and just a few minutes away from city center.

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Arnold
Hiking and Klettersreigparadies
  • Recommended hotel
  • Singles
  • Translated
  • Countryside & spa
  • September 2011
The hotel is outside of the town in a very peaceful location, with access to the trails. The decor of the room is a bit old, the Spa is small and basic. Of the four stars is in my opinion too much. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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Peter
Great family holiday in Ramsau
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • July 2011
In the wake of the 18 years already times in Ramsau were, we decided in the short term with our adult son again already in Ramsau to drive. In spite of the not so good weather we had a beautiful holiday, and felt Knollhof. The wood, beautiful wooden ceilings (where there are still) gave us a very good feeling, the hospitality Is here, one for us too hard mattress was fastest changed. We had booked with breakfast, which was really generous, four different kinds of breads, as well as different types of bread, many sorts of sausages, We don't know ... but tasted very good, daily boiled eggs, or Scrambled eggs with bacon, it was missing to us at nothing, left nothing to be desired. A few times we had dinner in the evening on the menu, the tasted very good to us, once there was a bar-B-que, where we invite in the kitchen-great. We enjoyed it very much, we will come again read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
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