Hotel Kaya Izmir Thermal & Spa(4.5 stars)

Ilica Mahallesi, Zeytin Sokak, No: 112 Balcova Show map

Average rating

13 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.1
  • Service
    4.9
  • Location
    4.1
  • Food and Drinks
    5.0
  • Sport & entertain
    4.4
Filters
You selected:
7 hotel reviews in Englishsorted by travel date
Corinna
Nice wellness vacation in beautiful surroundings
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Countryside & spa
  • March 2013
The hotel is very nicely equipped and very neat. Deterring something is the at the entrance ownership security, one occurs oneself as at the airport. We had to however never this walk. The hotel has wireless internet at the front desk, however not on the rooms. Half-board was offered, but also only with breakfast or room only. The guests were mostly businessmen, pilots, stewardesses, but also 'families and also some couples. read more
  • Room
    5.0

    The hair dryer was not really usable. I would recommend a hair dryer to bring, even with relatively short hair takes it forever. The room was nicely equipped and by the size also ideal. We had a nice view enjoy the outdoor pool and on the sea. The mini bar is extremely expensive, there is every day a 0.5 liter bottle of free of charge. The air conditioning was unfortunately only on warm to adjust or it came only warm air out, it was probably however because of the season. There was a kettle and 2 tea bags and 1 time coffee. There were 3 german channels.

  • Gastronomy
    5.0

    The food was very tasty, unfortunately, we had 2 a hair in the food. For dinner there was only water free of charge in addition, for breakfast freshly pressed orange and grapefruit juice, black tea (from bags? Anyhow so tasty-unfortunately!) , normal tea and coffee. What personally bothered me, that one before each meal after the room point. Asked, since there was neither bracelets other identifier is, if you are paying for half board or breakfast. Well well, so that you could still live. But we found it not alright, that once simply a bill over 90 tl (circa 40 €) on the table attention. On demand they told us, that we the food to pay, since we apparently only booked breakfast could have been. We were able to the misunderstanding and had of course nothing to pay. But other evenings are the manager also partly nachgelaufen to go after our room number. To questions. So everything was quite chaotic. The waiters were sometimes a bit slow with the clearing of the tables or with the filling up of the water. Otherwise were the waiters and cooks very pleasant. There is an à-la-carte restaurant, which is very expensive. Generally we find the food and drinks quite expensive in the hotel. For the same price you can even by taxi into town and food, is still cheaper than in the hotel.

  • Service
    6.0

    The staff members were everything very friendly and accommodating. The cleaning of the rooms was perfect. With complaints was good.

  • Sport & Entertainment
    5.0

    There is a hamam, but separated by men and women was, we were never there have achieved. The hot tubs were also separated by men and women. The indoor pool was nice and warm (38 degrees) and the outdoor pool (31 °c ), particularly the outdoor swimming pool we liked. There is also an outdoor pool for the summer, the not heated is. The loungers in the interior area were a little bit, partly we didn't place, but because the hotel not fully booked it went. Towels and bathrobes were in the spa, you could but also the bathrobes from the room take. The massages we found quite expensive and therefore no taken into account.

  • Hotel
    6.0

    The hotel is very nicely equipped and very neat. Deterring something is the at the entrance ownership security, one occurs oneself as at the airport. We had to however never this walk. The hotel has wireless internet at the front desk, however not on the rooms. Half-board was offered, but also only with breakfast or room only. The guests were mostly businessmen, pilots, stewardesses, but also 'families and also some couples.

  • Location
    5.0

    The hotel is located on a higher hill, a bit outside the city. We are but daily into town run it takes a maximum of 20 minutes one can well shoppen (in a center called kipa ) and especially delicious and cheap food. Especially in gözlemevi, there, there are delicious pasta and other turkish food. From the airport it was about 20 minutes.

show less
Gabi
Very clean, just an excellent hotel!
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • August 2012
A very nice and clean hotel. The staff very friendly and helpful. Car will be driven up. Clean room, but it was a smoker's room. We stayed one night and arrived relatively late at night at. This wasn't a problem, the hotel is on all prepared, next to us checked in even pilots a. On the next day with the check out, they asked us, if the a problem was, because it a smoker's room is, we said, we have enjoyed a non-smoking room preference could, this however not a problem was. Breakfast is really very good, varied and very ... clean. When we here in our stay had, was a special event, a tennis tournament in the hotel, but that was not an issue and no obstacle. With some hotels all have seasonal busy and so on not here. We have peace had. Unfortunately the time was not enough the spa area to explore, but the fitness room was very beautiful and pleasant and clean. We have for the return trip just had an overnight stay for 4 days later back here in advance already booked and wanted, if it is the same room have again. This has been a Willkommenspreis rewarded, which also is not self-evident. We know, if we in Izmir are, where we go. This was a very nice hotel. We will be back. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
show less
Ronny
Lovely area, modern room, but also shade
  • Recommended hotel
  • Singles
  • Translated
  • Business trip
  • May 2012
The hotel is by car 20 minutes from the airport and at least 15 minutes to the city, is located in nowhere, car or taxi a must. On the first glance everything is neat and well maintained, although inside and outside the brown colors a bit boring work. I cannot say, that it is a business or vacation hotel is. The split gets the hotel not, nothing is really the one or other. The rooms are big, also as a couple, with a desk, mini bar ( very expensive), coffee station, bathroom with shower, LCD TV, A/C. Unfortunately no balcony. ... In the hotel I have nowhere Wi-Fi found, only LAN in the room at the desk ( fast and free ). There is many pools, sauna, steam room, jacuzzi etc., house guests free of charge. Peeling paint in the spa everywhere from, pools only with bathing cap (is provided, is however unusual ). Fitness room very modern device. Evenings there is a à la carte restaurant, which was however closed. Otherwise evenings all inclusive buffet for 45 TL, appetizers, salad and dessert were very good, the main course felt a bit cheap. Drinks here and at the bar very expensive (0. 33 liter efes for 11 TL). Otherwise you have to take taxi or about 15 minutes walking, there enough restaurants. Breakfast also as a buffet and very good. All together, it is still recommendable, as a business traveler somewhat more suitable; and tourist for a few days is the offer rather limited. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    6.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    2.3
    Proximity to shopping areas
    2.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    2.0
    Other leisure activities available
    3.0
show less
Klaus Dieter
Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • City break
  • February 2012
Friendly and helpful staff hotel and it's facilities very clean, food from the menu not more expensive than outside in the restaurant. Drinks (beer 033 liter) 11 tl very overpriced. It would have been better if a the beverages in a zevilen framework would move. Otherwise you had no reason to complain. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    5.0
  • Service
    3.7
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    1.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    3.3
    Proximity to shopping areas
    4.0
    Restaurants & bars in the area
    2.0
    Transportation connection and available excursions
    4.0
show less
Josef
hotel Kaya Izmir thermal short but very good
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • October 2011
Because of a storm over Antalya we had forced to Izmir dodging and were greeted by the airline company (Condor) then in the hotel Kaya Izmir thermal & SpA till the connecting flight accommodated. we were at the hotel for 2 days and therefore could only a few of the offered Services notice. Thermalhotel is situated on a hill in a wooded area, about 8 kilometers away of the town center Izmir. about 2 kilometers away from the hotel there are several large shopping malls. at 12:00 o'clock lunch drives a hotel- own shuttle bus free for the shopping ... center and at 15:00 o'clock the return trip. public busand mini bus- connections are in the immediate proximity also available. International airport from Izmir is located in about 20 kilometer distance. For the beach vacation is this hotel only partially suitable. during our stay were in the hotel many businessmen, manager and so on ( fair Izmir). read more
  • Room
    6.0

    The comfortable equipped room are provided with shower/ toilet, hair dryer, LCD sat.- tv (various German speaking Channels, RTL, per seven, sows. 1 and so on), mini bar ( for a fee), kettle, Direct dial telephone, air conditioning, free safe and carpet. the bathroom is spacious and modern. ( hair dryer, Make-up mirror)

  • Gastronomy
    5.0

    breakfast, lunch and dinner in buffet form. Everything very in good taste and rich. Very clean restaurant with friendly and partially German-speaking chefs.

  • Service
    6.0

    the waiters were accommodating and always had good mood. front desk by a very friendly Team managed. Room service was OK. staff speaks too many good German or English.

  • Sport & Entertainment
    3.0

    A Tennis Court during the day with its own equipment, fitness center, Turkish bath, sauna and two thermal swimming pools (inside and outside). for a fee you can tennis racquets and balls borrow, massages and all other treatments and facilities in the therapy/wellness center also be applicable. animation and child care does not exist.

  • Hotel
    5.0

    Because of a storm over Antalya we had forced to Izmir dodging and were greeted by the airline company (Condor) then in the hotel Kaya Izmir thermal & SpA till the connecting flight accommodated. we were at the hotel for 2 days and therefore could only a few of the offered Services notice. Thermalhotel is situated on a hill in a wooded area, about 8 kilometers away of the town center Izmir. about 2 kilometers away from the hotel there are several large shopping malls. at 12:00 o'clock lunch drives a hotel- own shuttle bus free for the shopping center and at 15:00 o'clock the return trip. public busand mini bus- connections are in the immediate proximity also available. International airport from Izmir is located in about 20 kilometer distance. For the beach vacation is this hotel only partially suitable. during our stay were in the hotel many businessmen, manager and so on ( fair Izmir).

  • Location
    3.0

    The hotel complex consists of a four-story main building with elevators and altogether 316 rooms. the hotel has 8 wheelchair-friendly rooms. Other facilities belong the entrance hall with front desk and comfortable Booths, buffet restaurant, à la Carte restaurant ( for a fee), Thermal-bar, patisserie, lobby Lounge, Cafe garden, Night club, mini-market, several conference rooms and Business Center (fax, scanner, printer for a fee), as well as the good equipped Beauty/wellness center( for a fee), a thermal indoor pool and outdoor swimming pool. the hotel has 8 wheelchair-friendly rooms.

show less
Andreas
Rather than transit as holiday hotel
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • June 2011
This hotel is very, very interesting and lots of wellness offers program, but it is more convenient for travellers like maybe the flight pers pool, business people and not for tourist decorated. Massages are not recommendable and in the swimming pools a bathing cap should be taken into account. Prices at the bar or by the pool are very high. read more
  • Room
    4.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    3.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    1.8
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    2.8
    Quality of the beach
    1.0
    Overall condition of the pool area
    5.0
    Child care or playground
    1.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.0
    Family friendliness
    2.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    4.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    1.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
show less
Michael
wonderful
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • May 2011
the complex is located right on the forest, it has 250 rooms. The building before some months renovated by. In the hotel mostly business travelers and tourists. The SPA possibilities in the hotel area, relatif are good. read more
  • Room
    6.0

    our room was very they are well equipped with new furniture and LCD TV.

  • Gastronomy
    6.0

    It was a spacious buffet. Equipment and atmosphere was very good.

  • Service
    6.0

    the service and the friendliness the staff the hotel was great...

  • Sport & Entertainment
    6.0

    particularly the Thermal pool and the spa were great. Especially in green surroundings but right next to the city, was a major reason for this, I will go back to this resort, if I go back to Izmir travel.

  • Hotel
    6.0

    the complex is located right on the forest, it has 250 rooms. The building before some months renovated by. In the hotel mostly business travelers and tourists. The SPA possibilities in the hotel area, relatif are good.

  • Location
    5.0

    The drive from the airport has about a quarter of an hour. The drive for close to ten shopping center takes with the taxi about 5 and by bus about 15 minutes. The hotel is not directly on the shore, but with the taxi 10 minutes are no to the banks.

show less