Crowne Plaza Sahara Oasis Port Ghalib Resort(5 stars)

Port Ghalib, Marsa Alam Show map
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Average rating

5.0/6

33 hotel reviews

    Rating by categories

  • Hotel in general
    5.2
  • Room
    5.4
  • Service
    4.9
  • Location
    4.8
  • Food and Drinks
    4.9
  • Sport & entertain
    4.9
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12 hotel reviews in Englishsorted by travel date
Karin
Very recommendable!

  • 6.0 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
The hotel is huge and by a large salt water lagoon with the intercontinental hotel. The hotel is relatively new, and everything is in a very good condition and very clean read more
  • Room
    6.0

    We had a room with a balcony and very nice view of the pool area Room and bathroom were very generously and very clean In the room there was a refrigerator every day with water refilled, kettle, tea, coffee, tv, telephone, ironing board, iron...

  • Gastronomy
    6.0

    We had all-inclusive There was a main restaurant in which breakfast, lunch, afternoon cakes and dinner in buffet form to itself take can. In addition there is at the pool bar in the morning for late risers a few snacks and afternoon pizza slices, ice cream and cakes. Of course, there is also a beach bar In additional mediterranean restaurant after reservation lunch or dinner against an extra charge offered. Lunch is all-inclusive and very recommendable.

  • Service
    6.0

    Top service All employees no matter wether service, kitchen, cleaners, reception and so on were always cooperative and what we would like to highlight that you very friendly were.

  • Sport & Entertainment
    6.0

    Becomes boring one surely not, the offer is big (Midget Golf, Tennis, water aerobics, socca, Volleyball, introduction scuba dance courses, diving and so on) In the evening a varied program offered ( tanzhow, miss choice, comedy, fakirs...) But if you want to your peace -even not a problem at all, the animation is not intrusive as one it unfortunately often knows, and the hotel complex is so spacious that you can find a quiet spot where one does not hear anything and nothing is The swimming pool and the beach are every day neat Beach chairs, umbrellas & towels are always abundant, the reserve chairs early in the morning, you could here save confidently ☺

  • Hotel
    6.0

    The hotel is huge and by a large salt water lagoon with the intercontinental hotel. The hotel is relatively new, and everything is in a very good condition and very clean

  • Location
    6.0

    If you Marsa Alam Airport local-great-shuttle about 12 minutes - despite being close to the airport no noise Airport Hurghada isn't recommendable - the transfer by bus takes about 4 hours Great location of the hotel, directly at the beach, for swimming you had to step over the footbridge into, or there is a beautiful huge salt water lagoon in the pool area in which we always for swimming and for snorkelling into the sea.

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Uwe
Unfortunately no 5 stars

  • 2.8 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Big hotel with average facilities. Room clean. We booked all-inclusive. No beach, reef distance over bars. Very clairaudient. Smoke außerim restaurant almost everywhere permitted. No free wi-fi access. Some italian guests. Better neighboring hotel, also the beach, pool etc. Only for a fee usable. read more
  • Room
    3.0

    Room without closing toilet door. Beds reasonable with tv, fridge, safety deposit box, very small wardrobe

  • Gastronomy
    2.0

    Sometimes we sat in the children's area, because too few places were available. Spartan facilities (chairs, furniture worn, etc.). Food with little variety and selection. We were already after 3 days very sick... Drinks weak. Fruit juices (cheap package) not fresh, with aromazusätzen, Cola, Fanta etc... Water from plastiktanks... Restaurant boss, however, very hard... All inclusive not really, just a restaurant, bars only at certain times. Bottled water had to be bought. Very disappointing... Glasses lime. Beach restaurant for lunch only for a fee.

  • Service
    3.0

    Room cleaning as mentioned above, reasonable. The spa way too expensive. Fitness room was well kept reasonable. No supermarket easy to reach on foot, with shuttle bus we found a next to a pharmacy. Outrageous prices for medicines (35, -€) for medicine.

  • Sport & Entertainment
    3.0

    Snorkelling is good... , tennis courts, water aerobics etc... A pool with salt water... Only partially clean, floor from slide (no stone or p Plates). Entertainment was too loud and to the beach audible. Salesperson at the beach.

  • Hotel
    3.0

    Big hotel with average facilities. Room clean. We booked all-inclusive. No beach, reef distance over bars. Very clairaudient. Smoke außerim restaurant almost everywhere permitted. No free wi-fi access. Some italian guests. Better neighboring hotel, also the beach, pool etc. Only for a fee usable.

  • Location
    3.0

    In the middle of the desert, nearby the fluhafens and the port, which also at the beach to be heard. At the port small shops, but as almost everywhere in Egypt very pushy salesmen the wait. So makes shopping no fun. Pharmacy only with shuttle distance... Too few chairs and umbrellas at the beach, and pool. Hunts on beach chairs already in the morning starting from 06:30 opened... :-(

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Steffen
Thanks

  • 4.3 / 6

  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • September 2012
Thanks for a unforgettable day of vacation in the hotel... On 2. Day of vacation was the hotel fully chose... Nothing was more. No employee more to see. Chaos and looting began the majority to get... Hotel was short time later completely closed... Move to the Iberotel lamaya resort... Very good exchange... In crownw Plaza I no longer see and the absolute safety... Dump... Rude staff... There is more to say! read more
  • Room
    4.0

    In the room is everything available. As to many rooms it lasts with the cleaning usually open until late in the afternoon

  • Gastronomy
    5.0

    Food so far a day well

  • Service
    3.0

    Unfriendly... And only on tip from

  • Sport & Entertainment
    5.0

    Pool area top... Short walk to the diving station... Nearby reef great

  • Hotel
    3.0

    Thanks for a unforgettable day of vacation in the hotel... On 2. Day of vacation was the hotel fully chose... Nothing was more. No employee more to see. Chaos and looting began the majority to get... Hotel was short time later completely closed... Move to the Iberotel lamaya resort... Very good exchange... In crownw Plaza I no longer see and the absolute safety... Dump... Rude staff... There is more to say!

  • Location
    6.0

    Good location to the airport and the dive center

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Elke
Strike at the oasis, sands and inter continental

  • 4.5 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
General information: On 27-9-12 evening started vociferous dispute between employees and blauuniformierten (manager?) For of the lobby -no information or calm guests! 28-9-12 - early in the morning is in the restaurant everything for breakfast set up-staff was missing-one was served itself. As guests reported bekochen later the guests even with scrambled eggs and other. Infuriated guests are and in a short period of time it looked like a tornado from. At the pool bar is the guests told, that you should take what they want-staff also worked here permanently return. Looting of vorrates be held (especially the alcohol shall ... armweise removed ) at the lobby bar the room unlocked to the guests the possibility to give themselves with soft drinks including water, Cola, limo etc. To provide, as is not foreseeable as long as the now fully's strike persists. In the lobby there are now a majority of the guests a to find out what really is going on here. At 10 o'clock is now finally also once from schauinsland the guide a to show that it was a strike and the hotels be closed. For lunch you should in Marina eat out-the receipt in the lobby specify then the vorgestreckte money wiederzubekommen. It is with the management agreed. It would further information. Previously but the reklamationsunterlagen, on the insistence of the guests be issued. The first about 20 forms will still he loomed then refusal of the signature! It looks totally overwhelmed and is again and again disappeared in some rooms. After eating with the receipt at the front desk, neither informed nor will the tour operator to inquire. Offer the front desk on the receipts to copy and with a name to. The receipts are of us in a copy to the guide given, only reluctantly accepting to announce on the next day the money to vomit. On specific and coherent press of the guests it is now the signature on the remaining reklamationaaufträge! In comparison to other tour operators the their guests already been picked up and other hotels spread out, it is now already dark when our buses arrive. Shortly before, is notified who where is driven. According to the! Staff! Will strike because of 'already again' around 50% reduced service charges the treaty committed were the usual income the owner to guarantee! Also sträubten against the manager arranged favors the italian guests the other guests opposite. The staff overall exceedingly friendly and apologized ebullient again and again for the circumstances, what we however fully understanding. Therefore our summary: under the current management will this resort unfortunately (regrettable because of the beautiful location and great staff) certainly not see again! read more
  • Room
    5.0

    The 1. very nice assigned room had on the next day be complained about, as it in the immediate vicinity the entertainment was and a visit on the balcony impossible. Itself with the window closed was the entertainment louder than the tv at normal volume. But it was easy a different room assigned in a distant part the hotel. The cleanliness of the rooms was very good for egyptian conditions. Kettle and ironing boards available, coffee, sugar, tea etc. Was refilled daily and hand/bath towels, and bed sheets were changed every day! 1 fl. Water daily new in the minibar (on request there was a 2. to \u263a

  • Gastronomy
    5.0

    Number of restaurants/bars on the existing good utilization of the hotel sands and oasis adequate by several beautifully decorated rooms or terraces. Food and drinks in plenty of choice and right good quality. At the beach despite plastic cups adequate supplies and pleasant staff! Typical and attractive atmosphere in the whole area of the restaurant, lobby, bars etc. In the outdoor area of the restaurant for spoiled guests the structure of service hard to comprehend, as only after announcement of his chosen table had been set. We also didn't mind in the interior area ourselves with drinks they quote (should the staff also the other guests cared \u263a!

  • Service
    5.0

    After the situation of the staff was limited service in the restaurant, through cooperation of the next higher staff tried to compensate, the guests understandable. It sometimes happened that staff not jubilant served is now the most aggressive guest understandable!

  • Sport & Entertainment
    2.0

    The forced entertainment by over-loud speakers, which one in the entire area einschlißelich at the beach avoided was simply too pushy, as the noise level just barely endurable and a conversation near the speaker the on the complex were distributed was hardly possible.

  • Hotel
    5.0

    General information: On 27-9-12 evening started vociferous dispute between employees and blauuniformierten (manager?) For of the lobby -no information or calm guests! 28-9-12 - early in the morning is in the restaurant everything for breakfast set up-staff was missing-one was served itself. As guests reported bekochen later the guests even with scrambled eggs and other. Infuriated guests are and in a short period of time it looked like a tornado from. At the pool bar is the guests told, that you should take what they want-staff also worked here permanently return. Looting of vorrates be held (especially the alcohol shall armweise removed ) at the lobby bar the room unlocked to the guests the possibility to give themselves with soft drinks including water, Cola, limo etc. To provide, as is not foreseeable as long as the now fully's strike persists. In the lobby there are now a majority of the guests a to find out what really is going on here. At 10 o'clock is now finally also once from schauinsland the guide a to show that it was a strike and the hotels be closed. For lunch you should in Marina eat out-the receipt in the lobby specify then the vorgestreckte money wiederzubekommen. It is with the management agreed. It would further information. Previously but the reklamationsunterlagen, on the insistence of the guests be issued. The first about 20 forms will still he loomed then refusal of the signature! It looks totally overwhelmed and is again and again disappeared in some rooms. After eating with the receipt at the front desk, neither informed nor will the tour operator to inquire. Offer the front desk on the receipts to copy and with a name to. The receipts are of us in a copy to the guide given, only reluctantly accepting to announce on the next day the money to vomit. On specific and coherent press of the guests it is now the signature on the remaining reklamationaaufträge! In comparison to other tour operators the their guests already been picked up and other hotels spread out, it is now already dark when our buses arrive. Shortly before, is notified who where is driven. According to the! Staff! Will strike because of 'already again' around 50% reduced service charges the treaty committed were the usual income the owner to guarantee! Also sträubten against the manager arranged favors the italian guests the other guests opposite. The staff overall exceedingly friendly and apologized ebullient again and again for the circumstances, what we however fully understanding. Therefore our summary: under the current management will this resort unfortunately (regrettable because of the beautiful location and great staff) certainly not see again!

  • Location
    5.0

    Only about 10 minutes from the airport and approximately 1 hour away from Marsa Alam or el quseir. Aircraft noise will never disturbing, since only few airplanes daily land. Hotel directly by the beach located or daily purgee salzwasserschwimmbadanlage with beach sections. Shopping in port ghalib in the immediate vicinity

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David
1 week Port Gahlib with drawbacks

  • 4.0 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • July 2012
Beautiful green complex, big room and a great nearby reef the major advantages of this complex. In terms of cleanliness, facilities and service it is however not luxury. During our stay in July 2012 were the loungers worn, upholstery burst and the pool dirty. The service in the restaurant was bad, the low number of tables was never set, served only who attracted attention made, the cleanliness the tables left to be desired. The food was good but not very varied. A nice vacation overall with drawbacks. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    3.0
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    3.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    3.0
  • Location
    4.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    2.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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Ewa
Perfect snorkel vacation

  • 5.4 / 6

  • Recommended hotel
  • Singles
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2012
Hotel very big and very nice complex with large lagoon. Snorkel very good with 2 jetty. Port neHe and large possibilities other Rife with Bootausflugen to explore. Best hotels in the region. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    6.0
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Ludwig
Beautiful Resort

  • 4.1 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • April 2012
Very nice quiet well kept hotel complex Large clean rooms (with us on both occasions furnished to ) The variety of the dishes liesen very to desire, the same food everyday. Staff poorly trained and hopelessly overtaxed. The cleanliness in the restaurant and at the tables was very bad. Because of the bad catering trade I can this hotel not recommend read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    1.3
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    4.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Mohab
Crown Plaza - The Best Place for Recreation

  • 6.0 / 6

  • Recommended hotel
  • Families
  • Beach holiday
  • April 2012
I really enjoyed my stay at Crown plaza hotel, the hotel was really comfortable in everything, food & beverages were also great, the hotel staff were very helpful & great, in which they were serving us smoothly & in a delighting way, coming on the top of those great staff, a staff member called "Shady" (Lobby Bar Man), as although we were asking him for variuos drinks in the same time, he was serving us efficiently & quickly, I think your main success hides behind the top management careful choice for all staff members & learning them the way of ... how to serve guests while delighting them, am completely satsified with all staff service & all the hotel offers & services, I enjoyed the safari the gym in which Mr. Ashraf Eldakhakhny was very helpful & polite person also. etc. In my opinion, am really proud to have an hotel like Crown Plaza at Egypt. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Xaver
Snorkeling and feast-first class

  • 5.6 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2012
The lying off coral reef is okay to get your moneys worth: clear ter water, wonderful Vegetation (is now more spared, because less people are staying there), turtles, Moray, Napoleon fish, Riesenzackenbarsche... Everything looks at the extensive snorkeling. The kitchen convinced by a large diversity, including beautiful lamb and fish stews ink, vegetable stew, salad with pulses, inventive desserts and daily fresh sweet breakfast pastries. The staff gives you the impression, guests personally welcome, in other words friendliness everywhere. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Michelle
Very pleasant holidays

  • 5.1 / 6

  • Recommended hotel
  • Couples
  • Beach holiday
  • September 2011
We enjoy our stayi n this hotel, we recommanded it. We are very satisfy, Only thing who can be miliorate maybe gastronomy. cooking a little more vegetables and more water point in restaurant. Rooml ; Air conditionned a little more rumorus.Thanks. read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.8
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Rosa
Very nice hotel complex.

  • 5.9 / 6

  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • March 2011
A wonderful holiday, it wasn't missing anything. The staff are very friendly, helpful and unobtrusive. It is especially to the snorkel, there was a jetty above the wonderful reef. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Michael & Carmen
Please note, while Conferences no holiday hotel archived

  • 3.3 / 6

  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2010
the hotel itself would be really nice. But a Congress pursues the next. Relaxation searching tourists should definitely avoid this hotel. the staff are unfriendly and totally overwhelmed. The quality of the food left a lot to be desired. We have such a nightmare really have never experienced something like that. One wonders really 5 stars for what. the whole day fly airplanes over the complex. you can relaxation searching really only warning. Stay away from this hotel!. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    2.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    3.5
    Quality of the beach
    3.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.5
    Proximity to shopping areas
    5.0
    Distance to the beach
    4.0
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