Hotel Iberostar Los Tainos(4 stars)

Show map

Average rating

401 hotel reviews

    Rating by categories

  • Hotel in general
    4.7
  • Room
    4.9
  • Service
    5.1
  • Location
    5.0
  • Food and Drinks
    4.7
  • Sport & entertain
    5.2
Filters
You selected:
88 hotel reviews in Englishsorted by travel date
Bernd & Maria
We were very satisfied
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
There my wife and i already some long-haul journeys did, we were because of the partly very Bad reviews skeptical, which this hotel subject. But all the more we are glad, this house Nevertheless booked. It is a not too large, facilities, with short ways, clean garden, Clean for and altogether very comfortable. The staff, especially, especially in the restaurant, was so friendly, like we it never experienced. The food was also good and always attractive decorative arranged. From the service we were without asking asked, whether we still another drinks or, if everything is okay and so on Our ... room in the bungalow was clean, large enough and had a beautiful, corner balcony. On the dreamlike beach must you no word to say-the speaks for itself! Place was abundant and a good couch was as requested debatable, where we wanted. Every afternoon and evening you could pleasant life musek hear and the performances in the theatre were also entertaining. We felt very good and keep therefore, the may be manipulated, bad reviews for completely unangeracht! Who this hotel bay, not go wrong. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
show less
Frank
I would go back again
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • December 2012
We were after a trip through Cuba for 3 days to relax in this hotel, i am no friend of all inclusive shed, but i have to say, the hotel is great, i know, there are always people who complain about, but you have to keep in mind, that we are not in Europa are, and the hotel was perfect for this a positive surprise. All people, service, cooks entertainers were very pleasant and accommodating. We were not on entertainment forced, a nice no thank you, and you will not further troubled. The beach is great and only for the ... hotel guests, chairs are enough vorhabden. One everywhere served, and there is only at the beach plastic cups. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.6
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
show less
Lore
Fly again in may out
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • November 2012
I the hotel can really recommend it. Friendly staff, great animation. Good food, comfortable rooms. You are not allowed forget you're in Cuba, The hotel is perfect for this really great. We liked it so much we in the may again Fly. read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.5
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.8
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    4.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
show less
Monika
Very good all inclusive-hotel without cubanischem flair
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • November 2012
The tainos is a very good all inclusive hotel. Except the hangers, the always down and the way too cold set air conditioning in the theater i can absolutely nothing complain about. It could be however also on the mediterranean. Varadero is a tourist place and the typical karíbische flair i found here. That is the only reason, why i would not recommend. If you Cuba experience and feel wanted, could be better to Havanna. The evening shows with absolute professional dancers really had a very high standard. As well as the live band the lunch buffet and in the ... evening. It has a very informal atmosphere and the staff are extremely helpful and caring. The weather in the november was not particularly good and there was always the yellow or red flag at the beach. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
show less
Rudi & Simone
Cuban average
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
The exterior (entrance and lobby) we did not like. As well as the shabby room and the ageing bathroom. We were beireit 6 times on Cuba and you get similar hotels directly for a few hundred Euro less. We had in the cathedral. Republic of the Iberostar Bavaro, where we liked it so much. So we hoped. Also other hotels the Iberostar - chain a similar standard. The mix spoke to about 50% french, 40% Russian, followed by spanish, English, Italian and a little German. The guests were approximately between 1 and 80 years. The hotel is quite quiet and ... no partyhotel. Shade you get by the pool and beach until about 10:00 A. M. Pool and beach made a good impression. The hotel has a very nice beach section, wide, gently sloping beach without rock or rocks. To splash around and swimming suitable. The food we found average-you always found something. Shows we didn't visit. We would, however, expressly always friendly and quick hotel staff praise. The rooms were always clean. Every day there was fresh bedding and towels. The service in the restaurant and in the bars was everywhere ( even without tip) very attentive and friendly. For a relaxing vacation the hotel is well suited. If you for fourteen days all inclusive a price the 1,500, -€, you can in any case slamming. From about 2,000, -€ you get in Varadero for example the paradisus princesa del mar, where we last year were. A five star hotel, the us in Varadero by far the best pleased. read more
  • Room
    4.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    3.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
show less
Frank & Bettina
Great hotel with small flaws
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Nothing has largely changed! Is still as good as three years ago! It some not good is located at Iberostar itself and not at the around! read more
  • Room
    6.0

    Room very big, clean! Mini bar, safe, telephone everything great!

  • Gastronomy
    5.0

    4 restaurants, we only the main restaurant and the by the pool use it! That was however great, although we did not get to eat as three years ago! Iberostar is the do everything too expensive has become! Three years ago there was lobster and oysters and sushi! Gave it this time not more! The quality was nevertheless very good! We had all-inclusive and around the hour alcoholic and not alcoholic beverages!

  • Service
    6.0

    Unique! We were very accommodating treated! Communication is despite our sprachmankos really good! A few words in spanish, apart from that English! Staff simply great!

  • Sport & Entertainment
    6.0

    Fantastic animation team! Without being pushy! Great playbill in the evening! Catamaran go included pedal boats included! Water and beach absolutely brilliant!

  • Hotel
    5.0

    Nothing has largely changed! Is still as good as three years ago! It some not good is located at Iberostar itself and not at the around!

  • Location
    6.0

    Simply super! Nice in the area embedded! Only a short way to the beach with the ah experience!

show less
Dennis
Dreamlike vacation!
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2012
I shall be brief! It was a great stay, been there once, you want to go back. Cuba is simply dreamlike. The staff are always tried it guests shut, very friendly and helpful, there you tip. The entertainers are top class, always in a good mood. I hope it was not the last one, I have am! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
show less
Sabine
Total relaxation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2012
We just wanted to a nice beach vacation. Total relaxation. Fantastic beach wonderful sea. Food something for everyone. We found it tasty. Waiters are always in a good mood. But were a bit disappointed because of the cocktails had expected more. No wide choice. All around a nice and relaxing vacation. Unfortunately the weather did not a lot of rain. read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    2.0
  • Location
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
show less
Silvi
Successful conclusion of our rundreiseurlaubs
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2012
Clean, generous laid out hotel, mostly canadians and German, for five days was a elevator in the middle broken, you can but also one or three floors run despite vacation, when night storm liked it in the lobby durchgeregnet, but no disadvantages, it took until someone the puddle wegwischte read more
  • Room
    6.0

    We stayed in the main building above, room super, three beds, lots of space, lateral view of the sea. Details you can complain about, for example had a small part of the curtains and the covering redissolved, was not stay, sometimes the ashtray on balcony not emptied, mirror was not always cleaned, mini bar once not restocked. The only, so that one sees, that details are, absolutely not disturb, additionally, if you consider, that Cuba is.

  • Gastronomy
    6.0

    3 restaurants use, lunch mostly the snack bar directly at the pool, sometimes was not so get reloaded, but that is also the fault of the parents, the children made, the take four balls ice for example and food only one, the remainder will be thrown away, the food in the main restaurant was perfect, very varied, for any taste every day something for everyone, sometimes took the coffee in the morning somewhat longer

  • Service
    5.0

    Staff spoke partly German, good English, are always friendly -also without tip, have of course something, also couple clothes and so on left, cubans can all use, room always clean, tv ( Deutsche Welle) had sometimes no sound

  • Sport & Entertainment
    5.0

    The entertainers spoke partly German, good English, always friendly and on site, from to o'clock. Animation unobtrusive and funny, Boccia, arc and air rifle shooting, darts and bingo joined in, nice entertainment, evenings there were awards ceremony, the however silly is. Also the evening entertainment could be better, however we were by the round trip worn out. Tropicana show saw. The hall for the evening event was too strong air-conditioned, the barkeeper there little slow, drinks taste not-the best in lobby, the waiters there thus sometimes overloaded, because all, also the guests outside, there drink. The chairs at the beach are partly very old and worn out, you have to sometimes search. Apart from that the beach wide, fine sandy and clean, the sea only flat, ideal for swimming. Were in hotel Iberostar Varadero look, little upscale, however the beach there, also by the storm, very, very small and not nice. There are lifeguards, the alien guests and the seller to sell-has pros and cons

  • Hotel
    6.0

    Clean, generous laid out hotel, mostly canadians and German, for five days was a elevator in the middle broken, you can but also one or three floors run despite vacation, when night storm liked it in the lobby durchgeregnet, but no disadvantages, it took until someone the puddle wegwischte

  • Location
    5.0

    Beach directly in front of the hotel, beach bar, animation, sporting activities at the beach, to to Varadero city, you have to bus ( day ticket 10 cuc) or taxi single fare 10 cuc) take, but also here you can action, with six persons in the convertible for 15 cuc dangers, shops in the hotel in the shops more expensive than on market in Varadero or in the remaining Cuba, but quality is also better, gives merchants in the hotel, apart from that next shops in V. stadt

show less
Kerstin
Relaxing beach vacation
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2012
Dreamlike, comfortable beach vacation, the size was very good. Los tainos was a middle class hotel, which absolutely price-A recommendation is... read more
  • Room
    3.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    2.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    4.3
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
show less
Anna Maria
Plus and minus for tainos
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2012
Plus: Small, well-kept, lovely area, room changing possible (1st room was bungalow= run-down, Urine, balcony door by paint taped), second room= main building third floor right over Restaurantklimaanlage = constant noise and again balcony door taped, third room= main building third floor to the left of the lift, very badly soundproofed, but otherwise OK. In my opinion are the best rooms in the main building on the third floor of the lift, turn left, direction garden. Perhaps there was also renovated bungalows? Hair dryer, safe, flat screen ( DW ) available, Adapter not necessary, food in the restaurant with a ... large selection, fresh juice and fruits, perfect service, tables very clean, drinks, whether beer or wine etc. Good, with cocktails can the Alkgehalt even be determined, live music dance for example Salsa etc. Before the meal, if you can, can the whole day food, pool and lie reasonable, pleasant animation with a lot of games, lottery and much more, surprising, but very loud evening shows in the auditorium, long clean fine sand beach, really Turquoise sea, although sometimes restless, pedal boats, kayaks, catamaran all inclusive, circa 15 nations of the Russians, but only because Tellerüberladung noticed, cheap cigarettes = Hollywood red = similar Marlboro, somewhat easier = 20 piece = 1 CUC = about 77 cents Minus Return fully occupied, engstühligen plane (no suggestion), great good not continuous recommendable, the main problem the microphones at 2 State buses, the announcements of the travel guide were almost not to understand and some more. Our first domestic flight was found shall be deleted! Noise level fully occupied, quite runtergekühlten restaurant very high, the extremely loud Geschirrwägen, by the restaurant are pushed, need definitely Gummiräder, there are 2 very warm slow lifts, of which need the rights eternity on the third floor (it stops automatically each floor), the left drives through, tip: personalaufzug on Gebäudeende used (no fear despite comical noises, he falls not ), mini bar in the room is not regularly refilled, noise at night mostly for weddings, room very badly soundproofed, sun lounger are pure disaster, dirty and so worn out, beach is right on the beach chair without cushions, who still no Rückenschaden has, after 2 weeks is he him safe (I am talking about now 50 +), it cannot be directly from the beach from snorkeling are, there are strange small black Mosquitoes (the locals say hehem or similar), the bite ugly, without Summton, autan useless, Nobite helped, T-shirts Havanna Club (size L) as mitbringsel we got in 15 shops, there was only M and S, from us required Zahnhaftcreme we got to longer search in Varadero, it was the last tube. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
show less
Thomas
Honeymoon on Cuba
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2012
In May 2012 we were in the honeymoon at Cuba. It is a very nice hotel. Food, beach, animation etc. Everything was great. We are definitely coming again. You should also a trip to Havanna make. Cigar factory, Rummuseum, old town eTC. If the tour operator locally Katamarantouren are offered, you should go to a yacht for 4 people ask. It costs only 3 CUC per persons more. It is however much exclus. Than 40-80 people on board. Hint: when the exchange money there at the front desk sometimes problem, if the appearance small cracks had. Either new appearance carry ..., or when a bank in Varadero exchange. Passport not forget. So, then great vacation on Cuba. It is worthwhile. read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.6
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    6.0
show less
Kerstin
Never again Iberostar Tainos
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • March 2012
This hotel is absolutely no four star hotel. Shredded towels, hair from the previous guests on the bed sheet, Fridge dirty, bathroom completely worn, loungers by the pool constantly full bird excrement, chairs on the beach dirty and worn out. Cocktails partly not enjoyable. Quality only shortly before the weekly review by the guests something better. Glasses or cups at the pool bar were rarely clean. It is reasonable value for money here absolutely not. We were already in many Iberostar -hotels but the Iberostar tainos was really the last. From cleanliness does anyone here something. A great shame. read more
  • Room
    3.5
    Size of the bathroom
    3.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    4.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.0
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
  • Location
    3.0
    Proximity to shopping areas
    2.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    3.0
show less
Kathrin
Beautiful beach vacation in Varadero
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • February 2012
Good hotel, individual areas were used, like for instance the furniture in the lobby, partially room amenities but for Cuban proportions hardly expect. The only thing which was to be criticized, is the mold on the walls and curtains in the room and related musty odor. For asthmatics can be a solid problem be. Apart from that friendly staff in the hotel and at the beach, very beautiful hotel complex, beautiful beach. Peaceful location. For Cuban proportions the hotel is recommendable. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.0
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
show less
Katharina
A brilliant vacation in Cuba! Gladly again anytime!
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • January 2012
The hotel area was neat and very nice. the complex consists of a main building I believe floors 4 and 2-story bungalows. In a bungalow are always four units. the complex is not too big and not too small. It is a short walk, whether to the beach, restaurant, main building, pool, theater / disco and so on partly you can see the age of the facility, but only minimally. Some bungalows it is the case, that the cleaner to small to peel, two paths lead a wooden jetty / wooden bridge to the beach, a wooden jetty is a ... few places rotten and therefore closed, but you can nevertheless without problems to the beach. We must not forget, that in Cuba and it is not so easy to get to building materials. guest Structure: lots of Russians, Canadian, French, German, English, Latin America average age: about 45 years in short: I would recommend this hotel at this stage absolutely recommend! I had a great time. Seems to me to be important, that it was clean and well maintained and that is it! read more
  • Room
    5.0

    My room was completely reasonable and had pleasant size; in a bungalow on the ground floor stayed. On the balcony / terrace were even new chairs. Partly the furniture looked worn from, but not too bad, because everything a really clean and impression has made. in the bathroom at the joints partly small of mold, it is also there everything was clean and reasonable. the closet I have found inconvenient and too small found. It was not possible Clothes to hang, as there is only one area on the vanity and in the main criteria hung, the distance so to be said was too small. There I alone on the way, was also the not a problem. I think it would be a couple not enough space, but also I can arrange it. for the safe you had to 2, -CUC per day on pay. Minibar, telephone and TV are available. It is the various television any Language Italian, spanish, Russian, German ( German wave), English, French and so on so in case one can't be without TV should also be covers. My remote control was broken, but I was the matter, I am sure, I would have said something, the immediate would have been taken care of. in short: everything was neat, tidy and clean!

  • Gastronomy
    5.0

    It is the main restaurant ( buffetForm), Japenese restaurant and a restaurant nearby the beach with Creole kitchen. it is a pity, that the main restaurant it is air-conditioned and partly a cool and in any case you should always a sweater, as a woman. It would, of course, if you in the open food could be, but the option is only available in the Creole restaurant. I was only in the main restaurant evenings food. In the mornings and afternoons there is another restaurant/snack bar next to the pool bar. It is also buffetForm. the choice and quality I main restaurant but better found. the quality of the dishes and from the hotel was good quantity food is good too. You have to anytime again only in the head call, that most Cubans really less food available have. there was often sushi, tomato mozzarella, mostly salad, meat, fish, of course, potatoes, Rice, fries, pizza, Pasta, fresh Mango, Annan, bananas, different cakes, every afternoon and evening 3 different types of ice cream. You really cannot complain.

  • Service
    5.0

    the staff are friendly, of course friendly, if you give them a tip. With English one gets ahead well, German also here and there spoken and with Spanish could no problem. I am from the bellhop Ernesto in flowing German and I was greeted on German said. But as mentioned with English you got on well with good reason. the cleaning of the rooms takes place daily. Also here nothing to complain about. Soap and shampoo are in abundance( very expensive) in Cuba available, the partly not to put them. The towels even daily changed and bed after about 1 week changed.

  • Sport & Entertainment
    5.0

    The loungers by the pool were completely new. The at the beach unfortunately not. The chairs on the beach are very worn and not really nice. But at least there were beach chairs and you don't have to lie on the sand. As long as there is a way new beach chairs for, I think, that the hotel will. cleanliness at the beach and the pool was always super. the animation by the pool beach place. As long as you participate you could, but you were not annoyed. the shows in the evening not to be missed. The dancers and singers are professionals and therefore the shows a truly good quality! Very varied! Partly some find dance numbers also in the afternoon by the pool, at about 17 o'clock, instead.

  • Hotel
    5.0

    The hotel area was neat and very nice. the complex consists of a main building I believe floors 4 and 2-story bungalows. In a bungalow are always four units. the complex is not too big and not too small. It is a short walk, whether to the beach, restaurant, main building, pool, theater / disco and so on partly you can see the age of the facility, but only minimally. Some bungalows it is the case, that the cleaner to small to peel, two paths lead a wooden jetty / wooden bridge to the beach, a wooden jetty is a few places rotten and therefore closed, but you can nevertheless without problems to the beach. We must not forget, that in Cuba and it is not so easy to get to building materials. guest Structure: lots of Russians, Canadian, French, German, English, Latin America average age: about 45 years in short: I would recommend this hotel at this stage absolutely recommend! I had a great time. Seems to me to be important, that it was clean and well maintained and that is it!

  • Location
    5.0

    The distance to the the beach is only a stone's throw away. The beach itself is one of the most beautiful in this bay. Left and right of the beach partly very narrow and there are many types of coral stones at the beach. the airport is located approximately 30 minutes on foot. Varadero is about 10 minutes with the taxi or with the bus (sightseeing bus), about 15 minutes to reach. On the way to Varadero there is a shopping center. the possibilities for excursions are very good and easy on the tour operator locally. All the tours by Cuba tours carried out. I have 3-city tour (Santa Clara, Cienfuegos and Trinidad). Very beautiful trip but you sit mainly the whole day in the bus from 6 a. m. until about 10:30 P. M. evenings. Very short stays in the particular Cities. Cost about 89, -CUC the trip to Havana and Pinal de Rio definitely recommendable. I was not in the Topi Cana show, but the part of the group, that was, I was thrilled. But one evening in Havana Melia Cohiba is not about 160-195., -CUC

show less
Herbert
Dress warm
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2011
Dress warm, if you in the restaurant the hotel Los tainos go to eat. The air conditioning in the main restaurant is outdated and is not be regulated, either it is very cold ( the air conditioning was less than 15 degrees set) or the quite turned off. To each meal was the of the restaurant like stepping into a cold chamber. The numerous complaints as nothing really change, at best was the air conditioning completely turned off. The meal did not taste us, the beef was toe as leather, the Hühnerfilets were partly not even and geschmackfrei, the pasta ... was overcooked, sauces tasteless, the which fillets of fish had neither gesch nor consistency. The flummeries, those who were very sweet like, were good. the watermelons gave it only to Christmas. Immaturity pineapple, grapefruits and bananas there was daily. To the freshly squeezed juices a good deal powder added. In the main restaurant was the coffee and the tea very thin. We had all inclusive booked the more we were surprised, that it for 2 guests together only every other day 1 large bottle of water gave. The chairs on the beach was really an impertinence. read more
  • Room
    3.3
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    1.0
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    1.0
  • Service
    1.5
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    3.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    1.0
  • Hotel
    2.5
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    2.0
  • Location
    1.8
    Proximity to shopping areas
    1.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    1.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    1.0
show less
Katharina
Tired hotel, service partly very lazy
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2011
We had hoped for more from the hotel, it is very shabby, the lobby is very old with rock hard chairs and a lot of smoke. The pool chairs on the beach and by the pool very old, dirty and worn. Beach was very nice but the water was too cold to swim in December 20 C about. Staff in the restaurant and pool bar lazy waiting on CUC's, then one is served. Rooms were cleaned badly. Praise-worthy is the evening entertainment -the shows very nice-respect! Neckermann travel guide Umberto very nice and competent. read more
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    4.0
  • Service
    3.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    3.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    3.8
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    3.3
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
  • Location
    3.0
    Proximity to shopping areas
    2.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
show less
Volker
can only be recommended
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • November 2011
We are perfectly satisfied with our stay. Particularly positive we enjoyed the friendliness and willingness to help found the staff. The complex is very clean and constantly maintained. Of the, suggested by the rep, bad morale of the Cubans were the staff nothing see. The food was very good and versatile, who has something to add to it, should be at the Hilton spend a holiday. The other was cooked in America than in Europe is normal and not to be expected differently. The complex is not very large, which a criterion for us was so cozy and well arranged. ... In Cuba and other countries in the region, a bit slower than the clocks go with us to deal with. We should learn from the US joie de vivre and tranquility of the Cubans. As it is now with us in the long run also not good, not the meaning of life. Seven days before the tour was very interesting and informative and can only be recommended, as well as condition therefor the people to understand. The only complaint is the alleged snorkeling during the exit to the island Cajo blank. Our group has seen any fish or the like. Therefor however, in the palm island the dolphins and compensated. In summary we can say, the US the holiday enjoyed it very much and can only be recommended is. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
show less
Ines
Middle Class Hotel
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2011
This hotel has seen better days, everything was very shabby. The food was okay. We would have liked but, that would have given a different theme. Otherwise very quiet hotel, for those who love action, should avoid this hotel. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    2.8
    Family friendliness
    4.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    1.0
  • Location
    3.7
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
show less
Jürgen
Okay for one week
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2011
From its sight you can tell that the hotel is already a few years old. The biggest disadvantage were the elevators in the main building, friends of us had the pleasure to stay in there longer than they wanted. Which wasn't very pleasant, because it was quite warm in there. During our stay, there were also ongoing problems with the elevators. Whereas you can easily use the stairs when you don't have your suitcase with you (activity is good). The garden area was very nicely laid out and very well maintained. The rooms were normally cleaned pretty decently, and some ... beautiful hand towel figures were made. However, our boys twice had the problem that they got totally stained towels. The food was of varying quality, but we had always found something we liked. The most beautiful service experiences we had at the Japanese restaurant, highly recommended. You sat directly in front of the chef and he makes a small out of his work, in addition to all this, the Japanese food tasted very good (except for the sushi (a matter of taste). The cocktails were always varying concerning taste and alcohol content. The sea and the beach were really great, beautiful blue ocean and fine white sand. The only thing that missed to complete this dream beach were palm trees. We had a very negative experience at the beach with one of the lifeguards. Right on the first day was bad weather came up from the sea and there was a strong current. A guest told the lifeguard that there people on their mattresses were carried away, he didn't react for a long time. After some time, other employes of the hotel took the initiative and rescued those people. read more
  • Room
    4.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    3.0
  • Service
    4.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    3.5
    Family friendliness
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    3.0
  • Location
    2.8
    Proximity to shopping areas
    2.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    1.0
    Other leisure activities available
    4.0
show less
1 3 4 5