Gran Hotel Bali(4 stars)

C/ Luis Prendes s/n Show map

Average rating

97 hotel reviews

    Rating by categories

  • Hotel in general
    4.8
  • Room
    4.8
  • Service
    4.3
  • Location
    4.9
  • Food and Drinks
    3.9
  • Sport & entertain
    4.6
Filters
You selected:
16 hotel reviews in Englishsorted by travel date
Philipp
Shabby popular tourist area
  • Hotel not recommended
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • September 2012
Shabby popular tourist area with very cold atmosphere because of the many marbles. Posters and information stand is possible without system somehow distributed. Then one sees so posters as' Xbox 360', yes what, to borrow, there is in the rooms which. I don't know until today not. And no, it was just not a microsoft congress. To another vacationer to quote, the hotel has the flair of train station. Meet perfectly. On the elevators one waited for hours. There are 43 floors and I have stayed in many metropolis the world, there are a few 'ultra' - hochgeschwindigkeitslifte, a few ... lifts the for example only the 20.-43rd Floor drive. In this hotel there is only one thing-no system such as the lifts drive. The 2 panoramalifte glass are mostly out of business because of strong wind. The people understand also not, that with a lift for 9 people is authorized not 12 drive for overalloc. Normally I the other guests no matter, I which do not talk. Guest structure: mainly british and spanish guests. And 90% at age 65 +. The british were not so disturbing, but the spanish were loud and übergedreht and have one with an obvious on spanish angeplappert, as if there were no other languages and nationalities on this world respectively in this hotel there. My most important sentence in the week was (and is certainly not): non espanol. Are you puzzled as, they have at least with my question 'do you speak English' languages. I can but not easy to other guests again, because I ask you something and on German to speak with you. Wi-fi there are for a fee only on the ground floor (1 week for 10 Euro), but the wi-fi speed from the years snow, more than emails do not, as the side expansion forever. It is better if you take a roaming package, costs more, but you normal UMTS/ hspa and so on read more
  • Room
    3.0

    Run-down. More would I usually do not write. The hotel is 10-years-old, and so run-down, this is really a crazy. Full popular tourist area, since any week who other, the main thing was that the money is coming from, but on furniture or renovations is not watching. At least for southern standards, very clean. Even if the instruction upon arrival, the toilet sterilized is, surely a joke is. Apart from that it does its purpose, small balcony for sit outside. Unfortunately only a German speaking television channel... And that is not exactly the best.

  • Gastronomy
    2.0

    Really good at least, that the hygiene of the offered food must fit. Even ' dangerous' dishes such as seafood or washed salad (, because chlorinated water) have nothing salemp, no bellyache no diarrhea. There are 2 restaurants a on the ground floor and a in the basement. Definitely in the restaurant in the basement-view it doesn't-but you didn't have such a massenfütterungsatmosphäre. In the restaurant on the ground floor, there is the kitchen staff the refilling in the shabbiest clothes there and wait bored on their use. The guests are also very rude, you grab the nachfülltablett of the kitchen staff something down... I have the whole as raubtierfütterung luguru. In a cellar restaurant one has this atmosphere not, the kitchen staff is clean and is not around. The waiters are unfortunately exactly inattentive, are bored around, gossip together, often piled up 4-5 plates to once again who clearing comes. What disturbed me very much, because inconvenient, it's not possible the beverages (btw sb ) to the room book leave. All bar pay immediately, but are the prices very, very low, 0.5 liters mineral water 1.25 Euro... This is good. Yes there is allegedly a possibility, as you to the room can book, you enabled somehow your room key as credit card and book a amount dorthinauf. But, because the front desk so unfriendly and not helpful, I not at all asked. The tables are carelessly set up, everyone has a table set (so a small stoffding ), the table itself has no table cloth. Also the glasses mismatch, only wine glasses at the table, no drink -glasses etc. And there are not even all the same wine glasses, it is very mixed between red and weißweingläsern. Eat it enough, it changes also always good, but it was just a lot of deep-fried, much fried and if not fried with very much oil or fat prepared. But there are a lot of fresh fruits and a massive salad bar. The labelling of the food leaves much to be desired. There are things from the spanish untranslated into English ( for example clear soup, is available exclusively on spanish as... Something consommee is frankly, I cannot even make out), often is the card with the wrong food ( blätterteigecken with cheese scolloped are rather a pseudo -pizza and no lasagne and not any vegetables-sticks if meat inside?) All together, bad inattentive service and food, that mass is laid out. , nothing special thereby, no local kitchen, the highest of emotions was once a Paella, but it was good.

  • Service
    2.0

    The only really friendly staff were the cleaning crew. Front desk employees are unattentive, rude and slow. At the check-in you get his card with a small folder, it is shown where the elevator and where the restaurants are and wiederschauen. No question like the arrival was, or welcome blah blah blah... This is all just small talk but makes nevertheless much from. I then a wi-fi-package was promptly sent up, mumbling explained me for how many days this can take and how much it costs. Then immediately cash, it drives me a note with the code into your hand, not even 'goodbye' she said, let alone explains how it works (it could be, that you do not know). Check out even worse, we will move from a list and the lady says only 'it's ok'. Such a complete 'I don't care' -attitude I had never experienced. Foreign languages skills moderate, German I cannot judge, I have only English talked to them, this knowledge were bad, surprising, given the guest structure.

  • Sport & Entertainment
    4.0

    From the in the hotel offered animation ( the interested me not, but nevertheless) I didn't notice. There is a games room with pool etc. , but since I was not inside. Loungers at the pool are mixed, a few new a few old. The chair pillows are all old and filthy, umbrella there are too few. There are 2 pools... Actually 3, but I have never swim seen, also looks rather more to honor from. In the evening always music and show, that was nice, there were often really good band thereby, you of course from the room also with listening to. The beach is really nice, no seaweed no trash. That some smokers to today yet not understand, that cigarettes in the sand not so quickly decompose and you maybe a ashtray from foil or a bottle or box can use, that is unfortunately so. Apart from that really clean, for a beach chair 4 Euro for a umbrella 4 Euro. What I also fascinated, there is a massive offer for old and disabled, even own ' schwimmbote ' around with them a little into the water to drive. Showers fun way I not a single discovered, but upmarket perfect clean.

  • Hotel
    3.0

    Shabby popular tourist area with very cold atmosphere because of the many marbles. Posters and information stand is possible without system somehow distributed. Then one sees so posters as' Xbox 360', yes what, to borrow, there is in the rooms which... I don't know until today not. And no, it was just not a microsoft congress. To another vacationer to quote, the hotel has the flair of train station. Meet perfectly. On the elevators one waited for hours. There are 43 floors and I have stayed in many metropolis the world, there are a few 'ultra' - hochgeschwindigkeitslifte, a few lifts the for example only the 20.-43rd Floor drive... In this hotel there is only one thing-no system such as the lifts drive. The 2 panoramalifte glass are mostly out of business because of strong wind. The people understand also not, that with a lift for 9 people is authorized not 12 drive for overalloc. Normally I the other guests no matter, I which do not talk. Guest structure: mainly british and spanish guests. And 90% at age 65 +. The british were not so disturbing, but the spanish were loud and übergedreht and have one with an obvious on spanish angeplappert, as if there were no other languages and nationalities on this world respectively in this hotel there. My most important sentence in the week was (and is certainly not): non espanol. Are you puzzled as, they have at least with my question 'do you speak English' languages. I can but not easy to other guests again, because I ask you something and on German to speak with you. Wi-fi there are for a fee only on the ground floor (1 week for 10 Euro), but the wi-fi speed from the years snow, more than emails do not, as the side expansion forever. It is better if you take a roaming package, costs more, but you normal UMTS/ hspa and so on

  • Location
    5.0

    Very peaceful location. To the beach it are only approximately 200 meters (7 minutes ) on foot or for the lazy a station by bus. In 50 meters distance is a pharmacy and a supermarket. At the way to the beach some snack bars and touristenramschläden.

show less
Peter
Good for seniors bad for singles
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • August 2012
Good for seniors but bad for singles! Tourists and staff spoke exclusively Spanish! Cleaning lady comes at 9:30 o'clock past> you have to at this time the room leave! The evening show repeated the whole time! The food you can after a time no more see! Staff very unfriendly. Never again to Benidorm read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    1.0
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
show less
Lisa
Good hotel with bad food!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2012
The hotel is very impressively. The staff at the reception was very rude, with the exception of a coworker in our check in we got a room in the newer building on the fifth floor., although we our tour operator the guarantee had a room, whether the 30th floor. After a complaint we got. Wonderful view! Very beautiful room with cool bathroom. The cleaning ladies were in comparison to other staff always very friendly! The lady which and the first room gave, we were also not advised of this fact, that you put your room card to load money and ... such the beverages with 15% discount can refer. It is worthwhile with the map pay instead of cash. The food was the horror! It is mainly on the English aligned fries, fried bread and white beans already in the morning. The remaining meal times also saw no better. Unfortunately we had booked full board. The desserts were mostly delicious and the selection of yogurt was OK the rest was bad. There are two dining rooms, one is in the basement without window, you feel like in a bunker. The second is on the ground floor where you, if you're lucky also after outside see. Pool bar with rude staff. Tables were always dirty and sticky. The pools saw on the first glance oK if however the wind 100 plastic cup, waste and pool chairs in the pool blowing, eliminated the nobody the next morning not. Directly at the hotel it has a large supermarket., as well as a few bars and cafes. Nearby is the shopping center la Marina. For shoppaholics recommendable nonetheless! The connections into town benidorm are OK one pays for a way 1. 40 Euro. The beach poniente is something quiet however line here numerous restaurants and cafés of the promenade. At the beach levante the post clearly more. It has significantly more people and there is general more business. The beaches are both beautifully. Light sand, no waste, slightly sloping with crystal clear water. Really great! On the whole was the vacation oK if someone healthy and good food worthy, definitely not full board. The majority of the guests in the hotel were English and Spanish pensioners. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    1.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    1.0
  • Service
    2.8
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    2.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    3.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    3.0
  • Hotel
    4.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
show less
JANJA
Great hotel. Great service, great EVERYTHING TIP TOP WAS
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • March 2012
Very beautiful hotel with much Spanish, but we hotel very good and we will be back. Everything in the NeHe, size hotel. Over 800 centimeters, sahl dish 1440 capacity but always clean Tables were cleared immediately, just great read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
show less
Jeff
A dreamlike view
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • February 2012
Normally furnished, dreamlike view, separate bathroom area, toilet and bath tub separately, food was not so much my thing of taste. Front desk was often only with 1 person occupied. read more
  • Room
    4.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    3.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    3.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    3.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    5.5
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
show less
Thomas
Huge Hotel, foreign languages required
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2011
there are plenty of reviews for this hotel. We can say nothing bad about this hotel. You should, you should at least English German nobody reacted. There were a lot of older people mostly Spanish, there former. Beach chairs by the pool sufficiently available. Room cleaning without complaints. We had a room with a balcony on the 20. Floor of the tower-great view. Food: there was something for everyone, we had to criticize nothing. Find other people certainly always something to complain about at the food. For a short vacation (we stayed five days) it was fine-should have been seen ... once. Walk to the beach (street) about 15 minutes downhill, back then of course a bit harder, because uphill. Once again: If you book you should at least English, with Spanish of course you will also have no problems at all. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    5.0
show less
Salim
A very nice hotel with many facets.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2011
Alltogether a very nice hotel. Negative aspects: you need due to the amount and the small number of lifts sometimes 15 minutes until one down important. 2. sehr far from the nightly action. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    6.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    3.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
show less
Andreas
Hotel Bali Benidorm
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • August 2011
The food was not so great, but after two days you get used to it, there was always the same anyway. Pool party every night with loud music. Also in the restaurant daily.-28 floor (. the children could sleep only bad. The elevators were constantly in the overload the wicked external constantly broken. Air conditioning in the room was great, the view from the 28 also great. including would recommend I do not. The way to the beach. well movement does not harm. Benidorm is a wicked city weather. TERa Mitica the dolphins and are a must. As a ... spoiled German would have been only three stars. the fourth intended for the size of the hotel. read more
  • Room
    3.8
    Size of the bathroom
    3.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    1.0
  • Service
    2.3
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    1.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    3.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Child care or playground
    2.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    2.0
  • Hotel
    3.3
    Family friendliness
    2.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Distance to the beach
    3.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    6.0
show less
Sani
Highest hotel Spain& Europe's
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • July 2011
Great view & wonderful sandy beach nearby. 10 minutes to the beach. Most staff members spoke English. The larger building has 43 floors, as a hotel guest you can for 1 euro the observation deck at the top visit. The food was mainly on the English visitor voting. read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
show less
Oliver
Actually not recommendable, however...
  • Recommended hotel
  • Singles
  • Translated
  • Beach holiday
  • June 2011
Due to a few details then: so it was despite heavy load of the hotel possible without a problem, for a fee of 30 Euro a 'late check-out' to book, so you can, if the flight was not until in the evening goes, the room until 17 o'clock use-so you can almost a 'complete' day to spend. Costs, is however very convenient. The breakfast was acceptable - even if the warm buffet was always cold. Half board is not recommendable. The food is very just and the cleanliness the plates and besteckes really leaves to be desired (as already several ... times mentioned in other reviews). The way to the beach is somewhat mountainous, but stairs are not overcome. Away to the beach good 5 minutes-back because of the ascent a bit more. The beach an absolute dream. Could not be better. Chairs on the beach cost 4 Euro for one day, an umbrella also. Parking in the town is very problematic-often for a long time search for a parking space for every day and night. All in all recommendable nonetheless - but only with overnight accomodation/breakfast! read more
  • Room
    4.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    3.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
show less
Fedai
50
  • Recommended hotel
  • Friends
  • Translated
  • Proof of booking
  • Business trip
  • March 2011
The hotel was beautifully workers is very pleasant balcony and room view everything was fine i will always there have a vacation everything ok food dish everything, everything, everything, everything, everything, everything everything was beautiful read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
show less
Alex
Successful vacation in march
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • March 2011
As a couple we are very satisfied. In march was in the hotel nothing going on. Beautiful area and views from the balcony. With the food you can always find something. Much fruit and vegetables. Good value for money. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Hotel
    5.5
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
show less
Sabine
Relaxing vacation at the gran Bali
  • Recommended hotel
  • Friends
  • Translated
  • Other stay
  • March 2011
We were very satisfied with all. If you want to have vacation in gran Bali makes should not forget, however, that in this region of spain very many british people have a vacation. There are ergo the accordingly also a full english breakfast. The food was always good and also not everything in sauces, there was always grilled food and plenty of dessert. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
show less
Barbara
Relaxed vacation
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Other stay
  • March 2011
Our stay was very satisfactory, but without english knowledge is the communication very difficult. What we also noticed, that you as all inclusive guest always at the bar at long queues line up must and as bezahlgast always the same was served. On the whole i would our vacation but as fabulous. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.7
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    4.0
show less

Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Jackie
Great Hotel, many people, good meals, sun, archived
  • Recommended hotel
  • Families
  • Proof of booking
  • Beach holiday
  • February 2011
Good hotel with beautiful view. Lot of people from all Spain and Great Britain - big noise within breakfest, dinner and supper. But it's only minus. Except it - everything was good. Wonderful lifts - you can see all city Benidorm from 43 floor!!! read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
  • Hotel
    4.8
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
show less
Paul
Grand Bali Hotel archived
  • Recommended hotel
  • Couples
  • Other stay
  • December 2007
Best hotel i have stayed in abroad, staff very helpfull, food great, rooms great read more
  • Room
    6.0

    rooms great beding changed every day as well as towels, never had any problem from noise. could not find any problems at all

  • Gastronomy
    6.0

    Only used the bar the first night but it was ok, mostly spanish people in bar, entertainment was not for us but would be ok for older peolpe

  • Service
    6.0

    Could not find any fault with any asspect of the hotel

  • Sport & Entertainment
    6.0

    Plenty of sports equipment, pools looked great but to cold to go in

  • Hotel
    6.0

    Best hotel i have stayed in abroad, staff very helpfull, food great, rooms great

  • Location
    5.5

    Quite area but ok for us, only 1euro on bus to new town if you wanted to have good night out and around 9 euro in taxi back (4. 00am)

show less