Minoa Palace Resort & Spa(5 stars)

Spartis & Ag. Georgiou 73014 Platanias View on map

Average rating

77 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.4
  • Service
    5.1
  • Location
    5.3
  • Food and Drinks
    5.3
  • Sport & entertain
    5.0
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21 reviews for this hotel sorted by travel date
Scotti
Vacation at its best!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • May 2013
Vacation at its best! So all in all great holiday. Hospitality of the highest standard. Room except shared Beds but together stood, very nice and spacious. Had a room in the main building above the road. Grounds were very well kept. Food great, drinks great. Had booked all inclusive, à-la-carte food for lunch in italian or mediterianen restaurant, also lunch mediterranean buffet. Delicious cocktails. Fortunately, a Waage in the bathroom. Beach okay. Wishes nice stay! read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.3
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Andreas
Five stars-ok, but not great
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
The minoa palace is a pleasant hotel - there is nothing, what was really annoying, but also nothing, what really loved it. We were right in front of another star hotel to the east of crete, on no-frills type was perfect. The minoa palace is on no-frills not perfect. The main building (bungalow ) a bit dated, the service not per active and warm, the beach not really great, the food delicious, but not spectacular. Probably 5 stars justified, but compared to our hotel in the east were rather asterisk. read hotel review
  • Room
    4.0

    The rooms in the new part (imperial part) are new and decorated up to date and in terms of size as rooms okay, not generous. In the main building (bungalow-part) is everything ageing. The rooms (not elevators and hallways) are years ago on a 5-star-standard brought, in the cracks between the door frame and marble bathrooms look but still the turquoise old tile out. The mattresses and cots were okay. There was internet only with cable-a wi-fi router we after several days.

  • Gastronomy
    4.0

    The food is tasty, the choice ok. It is however hardly something exciting for everyone. For breakfast there are also dark bread and rolls. The fruit was less convincing. Fresh orange juice and greek yogurt with honey guarantee but a good start to the day. During dinner i found the 'pasta of the day' tasty. Mostly i sonnenblumenbrot with tsatsiki, greek salad and the pasta and some of the dessert buffet it. Mostly there was also a delicious fish (dorado) or type of meat (lamb, turkey, beef)-but it was not so, that one before loud delicious fish, meat and vegetables would not have to decide.

  • Service
    4.0

    The service is okay, but not courteous. On arrival we were not offered help with your luggage. In the room there is no wi-fi. We therefore have a router and asked him three days later got. But it has just three days lasted. When we bath towels at the front desk wanted to change, the receptionist us new towels to the room and had to be convinced, towels to get, with which we to the pool go. In the restaurant the staff is helpful and reasonably available.

  • Sport & Leisure
    3.0

    The pools are sufficiently large and at least in october also not crowded. The evening entertainment was rather low-season character. One evening was cretan evening with live music and dance (good), once there was evening piano bar. The beach is ok, is for small children perhaps somewhat too quickly from. Pool chairs and showers were for october (the hotel was quite good) not about.

  • Hotel
    4.0

    The minoa palace is a pleasant hotel - there is nothing, what was really annoying, but also nothing, what really loved it. We were right in front of another star hotel to the east of crete, on no-frills type was perfect. The minoa palace is on no-frills not perfect. The main building (bungalow ) a bit dated, the service not per active and warm, the beach not really great, the food delicious, but not spectacular. Probably 5 stars justified, but compared to our hotel in the east were rather asterisk.

  • Location
    4.0

    The hotel is directly at the beach - if you in the main building (bungalow) lives, but you have to have a bridge the road cross and by the newer part to the beach go. The beach is gray sand and gravel and is' normal ' from. For small children it is quickly deep. We are rather in the pool gone or to other beaches in the west/south-west risks. The hotel is located in platanias, which as a destination alright and 20 minutes from Chania away. Chania is really a jewel. From the hotel one is in 3 minutes on the new national road, with the easy access to the west go anywhere.

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Thomas
Great hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
The hotel minoah palace is 2 complex divided. The older part with very nice pool and garden and the new on the other side of the street right next to the sea. Are connected the hotels with a bridge the on the ortsstraße leads. We stayed at the older section, not old works. Everything very tidy and clean. The staff are very friendly. Especially vasili and yannuis from the hotel bar and beach bar. We were very satisfied with the food. Really leckees buffet with very fine food. Nothing overcooked or marschig, always exactly on the dot. Very good tastes ... also the restaurant by the beach. We always for lunch. Is however not very cheap. Because we all inclusive had was not a problem. Very beautifully is also the beach. Chairs and umbrellas were of course included in the price. The sea was also middle October very warm. However it is very quickly deep, you bereitsd after 3 meters no longer stands can. We go for 15 years to Greece. Altogether this is one the best hotels we have ever experienced. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    5.0
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Max
Good level, however no 5 stars quality!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
No 5 stars quality, since certain flaws available, like for instance no German tv, no shower cubicle, only bath with curtain, bent and partly dirty cutlery! In principle already recommendable, but with drawbacks! read hotel review
  • Room
    4.0
    Size of the bathroom
    3.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    5.0
  • Gastronomy
    4.3
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    4.5
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.3
    Family friendliness
    4.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.2
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Marianne
Really good hotel with great food!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Bungalow rooms are in a house with about 8 other Parties. The rooms are bigger than a standard room and very tastefully equipped. The dinner was very varied, there was no day the same dishes. Also side dishes repeated a week long not. Every day there were several dishes with fish, Pork, Beef, Chicken, Lamb... Once there was also an Asian accented evening with sushi. Pretty awesome! A trip after elafonissi to the dream beach is worthwhile very. Sonnenschirmpreis for 1 day 7 Euro. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Archived reviews

These are not counted into the current average review rating, as the journey took place more than 25 months ago, or the hotel has completely changed.
Katrin
Perfect archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2012
It was an outstandingly beautiful holiday! The hotel can really to be comfortable and relax a. Everywhere it was beautifully clean. The room was huge and decorated up to date. The staff was very friendly and helpful. We were very comfortable, can only recommend the hotel and come definitely again again! read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.4
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Alexander
Unerwartlich (for Greece) good hotel archived
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2012
Variety and quality of the dishes & drinks with the Karibik and Mexico comparable. Drinks in real glasses serves, what a exception in the' all inclusive' design is. The hotel is in very good Maintained. A exception the water temperature was in the pool. The water was a little cold-it warms it not. There is entertainment outside of the season not. It is one of the best hotels in Greece we havebeen. read hotel review
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Theofilos
Greek hospitality of the highest standard archived
  • Recommended hotel
  • Families
  • Translated
  • Other stay
  • April 2012
We tear very much and very demanding. As halbgrieche i know the bad and good sides of greece. I the hotel can wämstents recommend. Very good and very caring staff. Very good quality, great pool and the feeling 'könig' to be. Value for money is very good! read hotel review
  • Room
    5.0
    Size of the bathroom
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Restaurants & bars in the area
    6.0
    Transportation connection and available excursions
    6.0
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Anna-Maria
Great hotel / direct beach area archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2011
This is a very nice hotel. The five stars are justifiable. The rooms are very well equipped. The service and the food are very good. Unfortunately was to the time of travel in October not a lot of activity. A lot of shops and taverns had already closed. The restaurant at the beach is very recommendable. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.8
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
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Anna-Maria
Very beautiful hotel / gladly anytime again archived
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2011
The driving Directions from Heraklion airport to the hotel was a pain. Were about 3 hours on the way. The hotel itself is a dream. Service very good. Good bus connections. Spa area very good. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Michaela
Nice school holidays in Crete archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2011
After our Imperial garden view room as too close to road, school and pizzeria had been, we were immediately moved to another room by the pool. A room with a view of the sea or in the upper area of the hotel was to be recommended in any case! Pools a... Cold in the October, but there is a heated indoor swimming pool. Staff very friendly, food was fine. read hotel review
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Nadine
Great hotel with great location and great food archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2011
Safe had to be paid extra, therefore a small minus point. The pool was very cold at the end of October. You could hardly walk, therefor the sea was really warm. The wellness area with Hamann, sauna and Jacuzzi is not recommended. Smells musty and the water Hamann (Turkish) in the walls were moldy. But it is summer vacation place and we were only in the Spa, as the weather was not so good. The grounds are great and very spacious. Above all, one of the pool directly on the beach was very nice. The beach chairs at the beach ... had to be paid, of course not. The hotel is highly recommendable, again at any time. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.8
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
Close
Steffi & André
Fantastic! archived
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2011
We spent our honeymoon in this hotel experienced and were completely fully satisfied! Everything was perfect. The room, the staff, the food, the drinks and, above all, this magnificent hotel complex. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    5.5
    Quality of the beach
    5.0
    Child care or playground
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Marija & Marko
dreamlike family vacation archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • August 2011
the hotel consists of two complex, the together by a bridge linked: in the old complex, we have stayed in, is located the restaurant, the larger pool area (with its own, however overpriced, pool bar ), a tennis court as well as the front desk. The rooms here all have at least one terrace, some of the bungalows have a private pool. The cottages pool are the pool landscape through hedges separated, wherein however the pool visitors to the bungalow see. In the old part is further the spa-complex as well as a small mini market. All in all I ... would personally because of the Abwohnung the room the old complex 4 + stars. the new part boasts a flawless complex with wonderful rooms, some of which are also a Überlaufpool have. In the new complex there is also a smaller pool available, the highlight is definitely the sea-side restaurant with dreamlike Overlooking the private beach of the hotel velvet sea. the cleanliness was very high, everywhere was meticulous pay attention to, for example gardener the Rasenlandschaft maintained, the rooms were cleaned daily eTC. we chose half board decided, but bring any further significant reductions the beverages during dinner extra all nights will be charged. We have however also many guests with all inclusive-Bracelets seen. the guest structure was very mixed: very many Greeks, Scandinavian and German; further were Serbs, Armenian as well as Russians represented. Thus multicolored mixed. You can a babysitting hire, further there was a mini-Club for the kids. read hotel review
  • Room
    5.0

    the size of the rooms was about 30 square meters. Every room has a bed, couch, small TV, climate, safe (unfortunately only for a fee ) as well as a box. Beware: not from the website, get distracted! On the homepage only the rooms of the new complex shown, none the room from the old complex you can see on the homepage. Therefore not shocked his, that the rooms not as luxurious are. on the first day we got a room the beyond good and mean is ( room 211 ): the view through a power poles (the was very loud ) hidden. Also there is below this room the Müllraum: accordingly loud were the trash collection. The box in this room has eased and almost hurt! No, such a situation could not go on: at the front desk we have a new room requires. Since on the day everything was fully booked, we have on the next day a new room get. So: avoid definitely room 211 as well as the guests or underlying room!

  • Gastronomy
    6.0

    A crazy! The main restaurant offers a variety of food in buffet-form ( dinner ); every day there is a other selection, the however in the one-week rhythm repeated. the breakfast is however everyday the same , is however because of the large quantity of the food never boring. was hygienic the restaurant immaculate, the tables for each new Visitors again set. the Küchnstil varied: Greek, Italian, spanish etc. the prices for the beverages are accordingly the stars expensive: so costs a big bottle of mineral water 2,80 euros. once a week grilled: dannstellen the chefs including the Grillern out and conjure up all kinds of delights. There is also once a week a folklore-evening: Greeks in national costumes dancing during the meal.

  • Service
    6.0

    the staff were always friendly and always in a good mood. To our complaints and wishes were accordingly responded quickly. So we were given on request a new room (see below ) as well as a travel cot for our baby. Foreign languages skills: all speak at least English, some also Russian. vis-à-vis from the hotel there is a doctor, Dr. Volt as allocated, we can luckily not say, since we found his services not in use.

  • Sport & Leisure
    5.0

    access to the internet there is for a fee (1 euro for 30 minutes ). Wi-Fi there were unfortunately none. by the pool there is enough loungers and shade as well as Showers. At the beach there is enough beach chairs. Because of the waves was the beach never felt crowded. only good, as it outweighed by tennis and diving no further sport offers.

  • Hotel
    6.0

    the hotel consists of two complex, the together by a bridge linked: in the old complex, we have stayed in, is located the restaurant, the larger pool area (with its own, however overpriced, pool bar ), a tennis court as well as the front desk. The rooms here all have at least one terrace, some of the bungalows have a private pool. The cottages pool are the pool landscape through hedges separated, wherein however the pool visitors to the bungalow see. In the old part is further the spa-complex as well as a small mini market. All in all I would personally because of the Abwohnung the room the old complex 4 + stars. the new part boasts a flawless complex with wonderful rooms, some of which are also a Überlaufpool have. In the new complex there is also a smaller pool available, the highlight is definitely the sea-side restaurant with dreamlike Overlooking the private beach of the hotel velvet sea. the cleanliness was very high, everywhere was meticulous pay attention to, for example gardener the Rasenlandschaft maintained, the rooms were cleaned daily eTC. we chose half board decided, but bring any further significant reductions the beverages during dinner extra all nights will be charged. We have however also many guests with all inclusive-Bracelets seen. the guest structure was very mixed: very many Greeks, Scandinavian and German; further were Serbs, Armenian as well as Russians represented. Thus multicolored mixed. You can a babysitting hire, further there was a mini-Club for the kids.

  • Location
    6.0

    For Privatebeach it was approximately 100 meters. Because of the surprisingly very strong waves in we hardly used this. The next town is platanias and on foot in 10 minutes on the main street reachable. The main street unfortunately in a bad state, with our baby carriage we had often trouble. As the Greeks a very nice and would people is we were bring any further significant reductions often compromise ( for example the people maintained until we know the narrow street happened and have ourselves not over the heaps coagulated ). The airport transfer fraud with the taxi about 30 minutes in platanias there are many purchaseand entertainment possibilities. It is however generally families aligned, discos and clubs here are not there. There are sport bars, fish fun ( very recommendable, small fischchen the cornea from the feet wegknabbern ☺ restaurants, Souvenir shops and car rentals. Mc Donalds there was no ( luckily, the gyros variations are excellent ). Nearby from our hotel there was a Lidl-supermarket, as you can with food and things for children (we have disposable diapers bought, they are on an island natural much more expensive ) setting. possibilities for excursions offers Crete very many. We are in the West remained and with a rent-a-car villages and the coast explored and once after Chania dangers ( worth seeing: the Venetian port ).

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Beat
A relaxing week in luxurious surroundings archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2011
We stayed at this hotel really felt comfortable all around. After a somewhat long journey from Zurich on Berlin-Tegel after Chania, we have a truly luxurious and well-appointed the hotel was pretty good. The friendliness of the staff and the facilities at the hotel were very satisfied. A few employees spoke German, but with English you could get by very well. A bit of a hassle is the reserving of the beach chairs in the morning, as there are more about the hotel, but on the beach there is an adequate number of places. There are the umbrellas and sun-silvered ... small than in the pool area, but therefor is the view of the Sea and the quiet compensation enough. Very positive is the size and decor of the Imperial rooms! We had a really nice stay and can recommend this hotel with good conscience recommend it. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Sabine
Our summer holidays archived
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • July 2010
From the first moment we felt comfortable everywhere, the started with the front desk and walked on the bell boy, then the inviting and well-kept and elegant architecture, the hotel entrance, hotel rooms, breakfast buffet, restaurants, the pool areas. Simply said, one felt comfortable all around. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Other leisure activities available
    6.0
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Katja
Top hotel with great amenities! archived
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2009
A great place to stay and good starting point for excursions. The food is very good, staff friendly and helpful. However the area nothing for little kids. Here the amenities, because there is a small pool area. The beach is not sandy, but you really do need flip-flops. There is a great spa. Also here are all very friendly and helpful. Internet access free of charge in the room, satellite TV, everything was there. read hotel review
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Leisure
    4.3
    Quality of the beach
    4.0
    Child care or playground
    3.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    4.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Reinhard
Never 5 stars, maximum 3 stars archived
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • June 2009
This hotel has never 5 -star. We travel frequently, and can judge this pretty good. We stayed in the older part of the area, and had a room that was very runtergelebt. The bathroom was ok, the room itself was fairly sparsely decorated and not worth it. Prices for drinks, selection of the buffet meals very unimaginative. We will recommend this hotel to anyone. The tour operator promises more in his prospectus as they have to offer. soundproof rooms, like never before. read hotel review
  • Room
    3.8
    Size of the bathroom
    4.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    1.0
    Size of the room
    4.0
  • Gastronomy
    2.5
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    1.0
  • Service
    2.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    4.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Leisure
    2.5
    Quality of the beach
    1.0
    Overall condition of the pool area
    4.0
  • Hotel
    5.0
    Family friendliness
    6.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    4.8
    Proximity to shopping areas
    6.0
    Distance to the beach
    2.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    4.0
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Katrin
Highly recommended archived
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • May 2009
The hotel is very clean and nicely furnished, the staff friendly and the restaurant on the beach, very good. A part of the hotel is right on the beach and a part of behind, but also only about 300 meters to the beach ( and closer to the dining room). Overall a very good hotel. A four star could be the hotel also need to assess - Buffet for dinner was good, but not over the top or also in the 12,835 , the pools at the may not heated, so cold about 18 degrees. ) read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Leisure
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    5.6
    Proximity to shopping areas
    6.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    5.0
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Angeliki
Great hotel positively surprised archived
  • Recommended hotel
  • Families
  • Beach holiday
  • August 2007
We traveled to this hotel with our son - 18 months - we were positively surprised by the facilities for children as well as the friendliness towards children - from all of the stuff !! minus - the beach - nothing special for greek standarts read hotel review
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Leisure
    4.0
    Quality of the beach
    2.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
  • Hotel
    5.5
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    4.0
  • Location
    4.3
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    3.0
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