ClubHotel Riu Negril(4 stars)

Norman Manley Boulevard Bloody Bay Beach - Negril Show map

Average rating

226 hotel reviews

    Rating by categories

  • Hotel in general
    4.7
  • Room
    5.0
  • Service
    4.6
  • Location
    4.3
  • Food and Drinks
    4.3
  • Sport & entertain
    4.3
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53 hotel reviews in Englishsorted by travel date
Julia
If you do not like, has not informed
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • January 2013
I have to say i was because of the lots of negative reviews here at the beginning of somewhat worried, however was any concern unjustified. This is a mittelklassenhotel, who 5 stars luxury searches must book somewhere else. Here is it besides only all inclusive, perhaps one or another here is a on the thirsty drink can everywhere occur, cannot be avoided. We have the pool bar avoided and are always at the beach been, so we with the trinkfreundlichen guests hardly anything to do. Yes, the americans and canadians will be able to enjoy cocktails in your own brought ... chalices fill, but i'm having neither of which, or of the fact that some of them for dinner shorts and flip flops are not the vacation spoil. Guests, as well as staff were always friendly, it was clean and the selection of food was large. It is a large hotel with hundreds of guests, should therefore the kitchen large boil up and it gives beside rindsfilets also now times fries and pizza. It can once a piece of meat to his, but just a new. If the too few is can on one of the 3 restaurants avoid, the food was everywhere good (also at the buffet). Who on the clientels and the gastronomy little more demanding is i would rather the Riu Palace in Negril recommend. The beach and the sea are beautiful, those of the traders left alone to be, should be reflected in the back rows place (these may only the front of the hotel at the water front stop). With a nice no, thank you can be reached however also the same, there is nobody extremely pushy. We had a group of about 30 people in the age of 25 to 80 (wedding) and there were all through the bank satisfied. Who comparable cheap spend a nice vacation wanted and not through details the vacation ruin leaves becomes here surely not unsatisfied his. We would gladly come again! read more
  • Room
    5.5
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    4.7
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Daniel
Good hotel in dreamlike country!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2013
Definitely again! Before start to have we with holiday check about this hotel informed and afterwards are lots of negative reviews simply unfounded or simply not to understand! The hotel is according to the age in a good and well maintained condition. Of course it is not a new building, so one should not expect. The rooms are tastefully furnished and were cleaned daily. The whole garden area was taken care of daily, so that it nothing to complain about there is. The largest plus point is however almost the complete staff. Almost all of the staff are incredibly good ... mood and spray never seen joie de vivre, and not only on the entertainers, but on the cleaning ladies and men, service, salesperson, and so on each of them attempted us a vacation to remember to ready. As in short one can only say it often to blame as nice the vacation is. There is for certain perfect hotel facilities, however costs this 1st a multiple and 2. says then still long nothing about the people from, because they have this vacation for us a perfect holiday made. Thank you very much this. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.5
    Proximity to shopping areas
    5.0
    Restaurants & bars in the area
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
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Maritta
Dream vacation was a nightmare
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • December 2012
Christmas and new year's eve in Karibik. It should be our dream holiday. The hotel was fully booked. The staff tried the geschirrberge to manage. But the cleanliness the glasses, cups especially the plates and cups left but much to be desired. Also we watched several times, that a waiter with a cleaning cloth for the tables cups ausrieb, before he the table for the next guests not pay. To 3 days ill My husband, and other guests, to a bacterial pathogen caused diarrhoea, accompanied by a very high fever. The medically prescribed antibiotic lowered after 2 days the fever ..., stopped but only at the end of the vacation the diarrhea. At least fit for the return journey. Since the disinfectant, the at the entrance the restaurant was, failed. Also in the peak season i expect, that hygienic standards are complied with. This i would venture in the Club Hotel Negril to doubt. read more
  • Room
    4.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    3.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    4.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    4.5
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.8
    Family friendliness
    6.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    3.8
    Proximity to shopping areas
    3.0
    Restaurants & bars in the area
    4.0
    Transportation connection and available excursions
    4.0
    Other leisure activities available
    4.0
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Michaela
No 4 stars!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • December 2012
Maximum three stars! Monotonous food, bad service, finished mixed cocktails... And much more, and that in a star hotel! read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    3.0
    Room amenities (TV, balcony, safe, etc.)
    3.0
    Size of the room
    4.0
  • Gastronomy
    2.3
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    2.0
    Variety of food and drinks
    2.0
  • Service
    1.3
    Competence (handling complaints)
    1.0
    Reception, check-in & check-out
    1.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
    Overall condition of the pool area
    4.0
  • Hotel
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    2.0
  • Location
    4.3
    Restaurants & bars in the area
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
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Isabelle & Frank
Top -hotel for guests with normal use
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2012
For us an absolute great holiday. The partly bad reviews of the predecessors we can absolutely don't understand. A typical Riu-complex with very clean rooms and great service. The beach is ok, although not a caribbean dream beach. Next to the hotel many stands of native at the beach, good for shopping! Pool area absolutely clean and offers both tranquility, as well as varied activities, as well as partly partymusic. The food absolutely sufficient, something for everyone. Fish we are not, therefore no rating possible. Shopping and excursion possibilities sufficiently available in specified distance (circa 8 kilometer to Negril by ... taxi. Hotel with 2 shops, as well as taxi connections (price always negotiable!) Tennis courts and gym, absolutely okay. Early in the morning and at sunset strandfloh issue, and that is negative! But that is in other hotels the bay also sunday. Official language english, with german comes one not far. Exception: a german speaking of. Staff always friendly, real Jamaica-feeling! read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    4.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    6.0
  • Hotel
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    6.0
    Other leisure activities available
    6.0
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Norbert
A very lovely vacation inclusive hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2012
It is a large and very clean area. The all inclusive benefits are very good. Only 10% germans guests. Middle ages. read more
  • Room
    6.0

    We had the luck a junior suite to get since we Riu diamond card have. The suite was of course brilliant. (super)

  • Gastronomy
    5.0

    There are 4 restaurants and altogether 4 bars. The food against previous reviews we found very good. The quality was really good. (Hummer, prawns, fish, duck, turkey, pork, beef and pork and much more.) In the restaurant the wine was from the bottle are served. At the bars were the beverages good but also times poorly mixed. The cleanliness and hygiene is good.

  • Service
    5.0

    In the hotel only english spoken. At the front desk are 2 employees who speak german very well. The staff is very friendly. A very clean room cleaning. It is always a doctor in the hotel. Demands for a medical evaluation 250 Dollar. Complaints in the hotel were immediately taken care of!.

  • Sport & Entertainment
    4.0

    The beach is a natural beach, so not quite as good. There are plenty of chairs available. At the beach are 3 showers. For shade of trees. Pool we didn't use, but made from the outside a clean impression. The entertainment at the beach is very bad.

  • Hotel
    5.0

    It is a large and very clean area. The all inclusive benefits are very good. Only 10% germans guests. Middle ages.

  • Location
    5.0

    The hotel is directly at the beach. To the airport it is about 1,5 hours. Shopping, night life and restaurants nearby. There are approximately 15 minutes by cab until Negril.

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Falko
Unfortunately not the expected level
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • November 2012
Nothing for people, the peace and quiet search. The hotel management and the staff give themselves fairly trouble, a Riu- level to reach. Unfortunately, the by mostly american Ballermann-tourists again and again prevented. Starting from a dress code in the restaurants up to the consideration of other guests in the rooms, at the beach and at the pools knows the american public no apology. Unfortunately, we had to on this vacation our hitherto positive view of americans thoroughly revise. To contact with other guests the level in the Riu Palace however also not better, the additional expenditure is worthwhile not ... so. Country and people as expected - one is in Karibik and as is the mentality. In the hotel you fought with the small annoyances. At the bars there is up to the evening drinks only in plastic cups- at the lobby bar. With a bit of tipping is however a real glass possible. The food is typical of the country varied-if european tastes satisfied to have wants is wrong at the place! Conclusion: country gladly again - hotel is because of the audience not more into question read more
  • Room
    5.3
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    3.0
  • Hotel
    5.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    6.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Gabriela
Super beach holiday
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • November 2012
A large hotel with extremely well-kept garden and a private beach section, on which many shady trees. The area is very extensive, if you don't like far for going out to eat would, should try, a room nearby the entrance to get. Directly at the bloody bay, a long bay in Negril. The hotel lies at a private beach section. Big room with large built-in closet with a safe and iron and ironing board. The rooms are differently equipped, with a king size bed, 2 twin beds or 3-4 beds. These tv, telephone, chest of drawers, table and chairs, as ... well as a fridge and getränkespendern (rum and so on) the bathroom has 2 sinks and bathtub, and toilet. Tile floor. On the balcony are chairs and a table, and a clothes horse. A large restaurant, in the morning and in the evening at the buffet eat. In addition there is always à la minute stations. It give no firm seats or tischzeiten. In this restaurant, gentlemen in the evening also in short pants food. In addition there is in the evening 3 specialty restaurants (the asian was the service and food quality not so convincing. The italian restaurant was in our opinion much better, then there was a steak restaurant). But the hotel was lacking in all restaurants at kinderhochstühlen. The few are quickly. Actually in all areas really good. Sometimes a bit slow in the main restaurant, if rush hour is. At the front desk it is very fast and professionally. One employee even spoke german. All employees are very friendly and hard and was extremely friendly. Was available and always present, but very american/canadian-annoying. There were shows in the evening. Private beach section with a lot of trees and many couches. You will find at any time free chairs or shade, beach does not exist and is not desirable or necessary. The sea is mostly quiet and there is very soft purely. A beach section is for swimmers locked, since a fischreservat is, wa great larger and smaller ocean creatures could see. The sand is fine and bright. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
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David
The hotel isn't recommendable
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
We are here moved from the RIU Montego Bay, because the beach not so was as we had imagined it. Also here we had all inclusive. Thus only the staff were very friendly there are really no faults. To the pool the is an absolute insolence the water there is totally milky you can not see the ground, that must introduce oneself one times with 5 stars, we were once in the water, I then at the pool bar drinks in/out privileges for us and it was only times, the bar so disgusting totally dirty ants in the schankbereich rum ... and a lot was totally broken. Than to the beach the better should be than in the RIU Montego Bay, so here I could until about the belly into the sea then were noisier 15 to 20 centimeter high plants in the caribbean sea ( lawn, seaweeds, etc.) disgusting I will not therefore run. The floor at the beach is not as I know nice and soft in the divided partly so hard and rocky crazy me in volleyball play several bubbles in/out privileges, in addition the everywhere ants are, there was also a beach bar the same as pool bar totally filthy, almost worse. To the hotel this should altogether a little updating, partly very worn, almost all toilets where my wife was, were broken (clogged, conditioner didn't work, etc.) All excursions were expensive I think and general it is here very expensive been, for example cost the souvenir shop a mosquito spray 20 Dollar a cheek ( which I also used, because here brutally many mosquitoes are the disease, we were told to buy) read more
  • Room
    4.0

    To the room in our room was the shower very worn the hose was both end broken and was with tape from glued, otherwise the room was ok. Almost every day have towels missing.

  • Gastronomy
    1.0

    The food was always the same day for day I didn't know more what I should eat and was nice on built like think, but I didn't taste and was not really warm. The air conditioning was broken that wasn't exactly pleasant I totally never sweated and have less food than before.

  • Service
    5.0

    personalk always very friendly.

  • Sport & Entertainment
    4.0

    Was good, but could ruined vacation not good.

  • Hotel
    1.0

    We are here moved from the RIU Montego Bay, because the beach not so was as we had imagined it. Also here we had all inclusive. Thus only the staff were very friendly there are really no faults. To the pool the is an absolute insolence the water there is totally milky you can not see the ground, that must introduce oneself one times with 5 stars, we were once in the water, I then at the pool bar drinks in/out privileges for us and it was only times, the bar so disgusting totally dirty ants in the schankbereich rum and a lot was totally broken. Than to the beach the better should be than in the RIU Montego Bay, so here I could until about the belly into the sea then were noisier 15 to 20 centimeter high plants in the caribbean sea ( lawn, seaweeds, etc.) disgusting I will not therefore run. The floor at the beach is not as I know nice and soft in the divided partly so hard and rocky crazy me in volleyball play several bubbles in/out privileges, in addition the everywhere ants are, there was also a beach bar the same as pool bar totally filthy, almost worse. To the hotel this should altogether a little updating, partly very worn, almost all toilets where my wife was, were broken (clogged, conditioner didn't work, etc.) All excursions were expensive I think and general it is here very expensive been, for example cost the souvenir shop a mosquito spray 20 Dollar a cheek ( which I also used, because here brutally many mosquitoes are the disease, we were told to buy)

  • Location
    2.0

    We wanted the hotel not want to leave, as we everywhere and really everywhere what want to buy. And one comes only with a taxi and it is expensive.

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Valentina
Dream vacation with small mistakes
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • April 2012
The hotel is sharpened it leaves no wish unfulfilled Beach is well maintained, in the water is after approximately 100 meters Mud, water flat as a lake, no waves( Bay ) Guests too many from the USA, Canada, English Eastern Europe, Italy and few from D. Nobody spoke German. Attention Smokers :' A box of TENs. In the hotel shop 11$, at the beach the hawkers 8 US Dollar. A Guilty pleasure. Excursions: water fall-sharpened, Bambusrohrbootfahrt super, Rick's café/ Klippenspringer gehort and shopping in Negril read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    1.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
    Child care or playground
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    6.0
    Family friendliness
    6.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    3.6
    Proximity to shopping areas
    2.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Wolfgang
Level decrease
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • February 2012
Before 4 years ago we were already once here 2 friends. This time we are now really shocked. The level in this hotel is strongly decreased. Meanwhile you with swimming shorts and undershirt for dinner go. The are also many americans. The hotel is terrible noisy. During the day one is bothered by screaming entertainers. There is no break. Even beach volleyball over loud speakers downloaded, so that you the score 300 meters further must be heard, whether you want to or not. With the much-vaunted reggä feeling was also a thing. In this hotel has probably absolute reggä ban. ... Luckily i had my mp3-player there. The hotel is by every weekend from bawling americans attack, those there their Ballermann vacation spend. Friday until sunday flees you then the best. In this period is the pool bar then fallen from trunkenbolden crowded, the unrestrained scourge and hours in the water at the pool bar are. You can only guess, where their droppings inside bothered. I in any case do not think it is from, 6 hours to drink without the toilet to go. So for us 4 is sure: this hotel never again. read more
  • Room
    4.0

    Really good. Air conditioning works great. The size of the room is sufficient.

  • Gastronomy
    4.0

    The refilling of the food during dinner leaves much to be desired. And the queue is not very pleasant.

  • Service
    3.0

    The staff are very friendly, however the cleaning ladies. If you sleep in want, you don't have a chance. Point 7 hours meeting itself the cleaning ladies, make loud screams and distribute themselves then after a quarter of an hour on the floors. They want certainly, that every guest wake up and the room left.

  • Sport & Entertainment
    2.0

    The animation is way too loud and the whole day without a break, and with a lot of shouting.

  • Hotel
    3.0

    Before 4 years ago we were already once here 2 friends. This time we are now really shocked. The level in this hotel is strongly decreased. Meanwhile you with swimming shorts and undershirt for dinner go. The are also many americans. The hotel is terrible noisy. During the day one is bothered by screaming entertainers. There is no break. Even beach volleyball over loud speakers downloaded, so that you the score 300 meters further must be heard, whether you want to or not. With the much-vaunted reggä feeling was also a thing. In this hotel has probably absolute reggä ban. Luckily i had my mp3-player there. The hotel is by every weekend from bawling americans attack, those there their Ballermann vacation spend. Friday until sunday flees you then the best. In this period is the pool bar then fallen from trunkenbolden crowded, the unrestrained scourge and hours in the water at the pool bar are. You can only guess, where their droppings inside bothered. I in any case do not think it is from, 6 hours to drink without the toilet to go. So for us 4 is sure: this hotel never again.

  • Location
    4.0

    Hotel lies directly at the beach. Excursions are from the hotel well organized.

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Carsten
Don't worry, be happy!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • January 2012
the hotel lies at the Northern the end of the bloody Bay of Negril. from the airport in Montega Bay drive took about an hour. But quite quick had passed since our bus driver (reveals the TUI) for the whole ride over the village and rivers explained. The hotel makes a very well maintained impression. The check in was simple and in my opinion also good. The suitcases were of a friendly case-boy delivered directly to your room. The hotel is with approximately 400 rooms relatively large. At the beginning of the hotel was not full, which changed then however ... in the course of the week. Mainly americans could see you. Partly we heard German, Italian and French. In the hotel were constant several charwomen, gardener and painters around the good condition of the hotel busy. we had all inclusive booked, which also very recommendable is, because the hotel relatively far from the city of Negril away. read more
  • Room
    6.0

    the rooms are big enough. In the closet a free safe is to ensure the safekeeping. The furnishing is a somewhat older but still in very good condition. the mini bar is great! The bathroom has a hair-dryer and two beautiful large washbasin. The shower with perhaps a little surgery difficult to climb as the edge but is relatively high. the air conditioning in the room worked perfect! The room maids did their work, always perfect. At the end we had tight ten towels...

  • Gastronomy
    6.0

    There are four restaurants, for dinner three à la carte restaurants but we did not booked, and a normal buffet restaurant. There were always enough to eat and to drink. The food was always very tasty. Very recommendable was in my opinion the 'Jamaica-corner' in which new delicious was. The restaurant was constant a plaster column worked the leftovers were dropped to collect.

  • Service
    6.0

    the staff were always super mood. Constant whistle a song or anyone hummed around. At the bar you were served quickly and the barkeeper waited not on the dollar. There was a little quick if you have a dollar in hand, but dies of thirst you are never. The housekeeping staff does the job very well done. The room is always very well maintained and we had every day a new from towels formed Sculpture on the bed parking. The minibar was also regularly filled. The dealings of Jamaica is English and it is conducive to speak English, because hardly anyone German understands. Alternative is to be recommended Patois dialect spoken here (the entertainmentTeam offers Courses...) but below what more... apart from that there was in the hotel a doctor (we luckily not needed), a laundry room, a spa and a hairdresser we cannot judge however, since we did not used have.

  • Sport & Entertainment
    4.0

    The beach was very nice. But it was a natural beach so a few rocks and shell parts. In the water there was something to see, so, snorkel take-away. You need as mentioned above no beach shoes as the stones are quite bearable. The water was always very pleasant and clean. At the beach you can rent skis with locals and deep sea fishing, but according to hotel is illegal. We didn't use the pool sometimes it was just a few a little chlorine smell recognisable but probably at the pool bar sun loungers can be. the entertainment in the evening we of the more often considered. What also worth seeing was. The entertainment on the days I can't say, because we didn't participate.

  • Hotel
    6.0

    the hotel lies at the Northern the end of the bloody Bay of Negril. from the airport in Montega Bay drive took about an hour. But quite quick had passed since our bus driver (reveals the TUI) for the whole ride over the village and rivers explained. The hotel makes a very well maintained impression. The check in was simple and in my opinion also good. The suitcases were of a friendly case-boy delivered directly to your room. The hotel is with approximately 400 rooms relatively large. At the beginning of the hotel was not full, which changed then however in the course of the week. Mainly americans could see you. Partly we heard German, Italian and French. In the hotel were constant several charwomen, gardener and painters around the good condition of the hotel busy. we had all inclusive booked, which also very recommendable is, because the hotel relatively far from the city of Negril away.

  • Location
    6.0

    To the town center of Negril is 10 miles as well on foot and especially at night definitely not to be recommended. With the taxi (which you should rent in front of the hotel) is you clearly more comfortable and faster on the way. To the airport there were about 85 kilometer what a bus ride of approximately one hour means. The beach is appropriate for one directly to feet. But it's not a white sandy beach, but a natural beach. What we especially liked it, as the entire beach with sun screens was plastered. You could prima in the shade of the trees the whole day spend. At the beach you don't need beach shoes, unless you have sensitive Feet ☺ since sometimes a stones or shell part around. we booked our trips through the TUI. Whether it other Suppliers are unfortunately, I can't answer. with the taxi you can also visit the Kool margaretville water park. if you wanted to shop something you should also with the taxi the way it was a bit far, especially if it gets warm.

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Kirsten
Bad beach
  • Hotel not recommended
  • Singles
  • Translated
  • Beach holiday
  • December 2011
Large area, very clean, furnishing was okay. About 80% of Americans to visit and Canadians. Family hotel. all inclusive as far as passable. Staff mostly friendly. but very bad beach: hardly any sand, but much limestone and such Gebrösel -called: rocky beach! Hardly shade! read more
  • Room
    4.0

    My room was beautiful, have but also view of the sea booked. Have but also other belongs. TUI-travel guide had a day 4 room changing (!). furniture, bathroom, air conditioning, safe reasonable, mini bar every other day filled. Coffee machine does not exist. it is clean and the age of the OK.

  • Gastronomy
    3.0

    There was the main buffet and three restaurants on register. the food is good in my opinion 3-4 on a scale of 1-6. the diversity of the buffets could be better. it is clean. the kitchen style was very American and Jamaican influences. atmosphere is OK, tips were expected.

  • Service
    4.0

    Mostly the staff friendly (!). The main language was English. German no-one speaks.

  • Sport & Entertainment
    2.0

    access to the internet in the entrance hall. Internet cafe: $9.00 for half an hour. leisure time offers were hardly there. There are snorkeland diving excursions (for a fee). by the pool during the day animation and music. evenings around 9:30 P. M. the so-called 'show'. Usually the nursery-contact games. the entertainment on the part of the hotel is very bad. the water is wonderful. the beach is very bad. Hardly any sand, it's very much limestone and therefore many lime stone crumbs, also very large. You have to be careful, where you! there is hardly any shade available. Very little palm trees or trees, no other protection from the sun. beach chairs are not enough available, sun screens there are no. from 8:00 A. M. is it in the morning difficult to get a beach chair. They are all occupied and not of German, from us, there are only a few.

  • Hotel
    4.0

    Large area, very clean, furnishing was okay. About 80% of Americans to visit and Canadians. Family hotel. all inclusive as far as passable. Staff mostly friendly. but very bad beach: hardly any sand, but much limestone and such Gebrösel -called: rocky beach! Hardly shade!

  • Location
    3.0

    direct beach area. to the airport Montego Bay about 80 minutes. Eihnkaufs or entertainment there are possibilities nearby not. center Negril about 10 kilometer away. Taxi costs for Rick's cafe 1 person $20.00 back and forth. $30.00 for 3 people. opportunities for excursions the offer tour operators.

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Bianca
beautiful hotel, we felt very comfortable
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • December 2011
There are always tourist that the hotel appears to have given, we felt very comfortable and enjoyed the time. the buffet was all right, not so very large, but the staff were very hard-working. we had already better but also worse buffets, the choice was okay, unfortunately only very little cakes to choose from. and at peak times (as in most hotels in the world), very noisy and crowded. the rooms spacious and very clean, the mini bar totally class, everything was every day filled. the overall feeling of the area was clean and attractive. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    4.0
  • Service
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Hannelore
Jamaica top- RIU Negril Club hotel never again
  • Hotel not recommended
  • Friends
  • Translated
  • Beach holiday
  • December 2011
We were 4 years ago in this hotel. The service, food and drinks as well as the cleanliness in the restaurants ( overall in the outdoor area) is absolutely to negative changed. I will not here in detail behave ( could one a novel writing) but the ' Negativbewertern ' I can only agree with (did not really believe). We were over Christmas and new year's Eve, the so-called Gala buffets were deterring, no style and offer not sufficient, because if you didn't take the first 'thrust' was there, everything was mush and the refilling was a patience game. The ... staff were overburdened, unmotivated and very reduced. The cleaning of the rooms was okay so far. But it always missing for example towels, shower gel and also the minibar refill went to 'mood' the Bestückers to. Everything what the hotel not responsible was, we found it good and also had a lot fun with the excursions such as the black river tour with ' jonmaica ' or 'Rick's cafe'. The flair of Jamaica and the people outside the hotel area was impressive. read more
  • Room
    4.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    1.8
    Atmosphere & furnishings
    2.0
    Quality of food and drinks
    2.0
    Overall cleanliness in the restaurant and in the dining areas
    1.0
    Variety of food and drinks
    2.0
  • Service
    3.0
    Competence (handling complaints)
    3.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    2.0
    Staff's knowledge of foreign language
    2.0
  • Sport & Entertainment
    4.0
    Quality of the beach
    4.0
  • Hotel
    3.0
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    2.0
  • Location
    4.3
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
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Magdalene
we felt good overall!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • November 2011
we felt good overall! the only what little bothering was, they were many guests ☺ a lot to large hotel and constant change of guests. Many are from Canada and only 3-7 days. Mostly the wedding guests and party. the food was very my husband ate. No pork, and it was always a lot Choice. The Chicken at the beach you have to every day food, because it is so delicious is ☺ it was cheaper outside of the hotel is a taxi take a example: we hated to leave after about an hour and a half drive Montego Bay ... travel. Hotel transfer 150 uS dollars and wanted outside we have 7 euros for two people there and back. Jamaica definitely again! read more
  • Room
    4.0
    Size of the bathroom
    4.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    4.5
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    4.0
  • Service
    4.3
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    3.7
    Quality of the beach
    4.0
    Overall condition of the pool area
    3.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    4.0
  • Hotel
    4.3
    Family friendliness
    3.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    4.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Markus
No comparison to 2009
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • October 2011
We had our honeymoon at the riu negril 2009 spent and because of the very positive experience at the time opted for this resort. Unfortunately our expectations were met in this time not. At this point, everything to list what was an absolute no-go in 14 days this would blow up the framework. Remember all the trouble and other beautiful moment the US the animators have been pleased. The atmosphere and Spiderman we already two years ago learn about have once again managed to squeeze us from time to time a smile to conjure up and, if the resort is ... not in itself a trip worth more as it the entertainers and always helpful staff at any time. read more
  • Room
    3.5
    Size of the bathroom
    4.0
    Cleanliness & linen change
    2.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    4.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    3.7
    Quality of the beach
    2.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.0
    Family friendliness
    5.0
    Condition of the Hotel
    3.0
    General cleanliness of the different areas
    3.0
    Disabled-friendly
    5.0
  • Location
    3.6
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    3.0
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Anuschka
great holiday, year you.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • October 2011
The hotel complex is quite large and laid out in a U shape. Number of rooms is very big. We had two rooms and could not complain at all about the cleanliness and friendliness of the staff. It was attention to everything. What the complex itself, so there was always worked and a very nicely laid out complex, the gardener was always in a good mood-O We had Al, clear repeated the food in the second week. The selection was good. Many Americans and Italian and of course the German not to mention, was relatively mixed. From the ages ... it was very mixed, unfortunately little teenagers for our son. Without English you in Jamaica not very far. read more
  • Room
    5.0

    the room size was riu standard, bathroom was nice size. mini bar was all two days with drinks filled up, great. a kettle with soluble coffee and tea would great been, the was missing. safe was available and a telephone also. the condition the room was absolutely Okay, one is anyway never in the room. it was very clean! on the balcony had two chairs and a small table, what else could you want? The wet Swimsuits you could hang up. Shampoo, soap and shower gel was refilled in the bathroom, didn't need, we had our things for everyone.

  • Gastronomy
    5.0

    the restaurants and bars. There is a pool Bar, two normal bars and at the lobby still another. The on-site steakhouse (here also the lunch) for evening you reserve, an Italian restaurant, the we didn't use was the same food also in the main restaurant and a fish restaurant. Were from Mexico more of number of restaurants. the quality of the meals and drinks was not complain about, as mentioned, something for everyone. the staff were always accommodating. Unfortunately too few dishes typical of the country. Mixed and American adjusted. Shops in the hotel very expensive, as everything in Jamaica. evenings have vendors their were developed, really great we found the things from 'Sandman' , sold Handgeschnitze forms and so on, had here hew booked this on none of the trips seen. Do not forget to barter :-O

  • Service
    6.0

    the staff were super nice and friendliness was in every area, no matter wether at the bar, for the food, gardener or in the restaurants. They converse, tell of their lives and what the best at all. no matter wether with tips or without, the friendliness and the service are the same. Clearly our on the tips, the being of them. cleaning of the rooms was very good. Laundry Room, doctor and child care is available, but we didn't use it. We had at our arrival no towels in our rooms and were at the front desk, has within ten minutes work. safe problem. Was solved immediately. As above already mentioned, without English, no opportunity, you should really can. It is the national language, with German comes one not far, not even at the reception.

  • Sport & Entertainment
    4.0

    internet one has in the lobby at no cost, apart from that there was a room, very overpriced. It is a small fitness room, with treadmill Crostrainer and for Bauchübungen plus weights. He is really small but it for the vacation arrives. the entertainment was of course during the day present and most fun had the Americans and Italians. You can also for all enthusiastic. the evening entertainment was up to 2 times not our thing, of reggae you can feel in the hotel nothing but Elvis Presley and Michael Jakson ... It was really a great shame. It is a natural beach, is also in between kept clean but 'average' and the not little. There are at the beach enough Trees available, so that each shadow remains, no umbrellas there, pool chairs were also enough there. umbrellas you only by the pool. at the beach were also showers available, remember the protection from the sun, the sun was not to be underestimated and the country very expensive. For the mosquitos you need a bit, take the expensive, off costs between 13 and 15 American Dollar. disco we were not, the was mostly empty. on the complex there are numerous possibilities for shopping we do not recommend, of course once again overpriced.

  • Hotel
    5.0

    The hotel complex is quite large and laid out in a U shape. Number of rooms is very big. We had two rooms and could not complain at all about the cleanliness and friendliness of the staff. It was attention to everything. What the complex itself, so there was always worked and a very nicely laid out complex, the gardener was always in a good mood :-O We had Al, clear repeated the food in the second week. The selection was good. Many Americans and Italian and of course the German not to mention, was relatively mixed. From the ages it was very mixed, unfortunately little teenagers for our son. Without English you in Jamaica not very far.

  • Location
    5.0

    airport in Montego Bay, you have about an hour's drive. But it was not a problem. nearby there are of the hotel a small supermarket ( gas station), a small market for souvenirs and a super Harley shop. A little further, a handcraft market, we can highly recommend, especially for pictures and beautiful hand-carved. A bit further there was a shopping street, where we had the most purchased (duty-free) nevertheless, prices comparisons! Discos there is a good piece further, without taxi there however not. Our excursions we have over the TUI, you save in Jamaica nothing if you on proverbial Los would like. The taxis are very expensive. Per kilometer 1 $, is always for two people and any further will have to pay an extra charge, simply crazy, we say here. The drive is however for there and back, the one must also, of course, know. Train and bus there were not, only the collecting taxis in negril itself and we were about 15 kilometers away. These pay only if you alone is, apart from that evenly again taxi, is again on the same with several persons. Rick's café, here is the most beautiful sunset and Klippenspringer inclusive. A beer as an example 0. 3 liter, 5 $... We had Lydia as guide and gave us a lot about the country, people and culture mediated. It is in a really good mood and lives already quite long in Jamaica, we can only recommend, they had luckily all of our tours. The travel guide locally, as Brigitte and Birgit were simply superb, were for all questions openly and for us even extra a trip organised. just great, we had never experienced.

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Heinz & Petra
Culinary catastrophe and excavation site atmosphere
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • August 2011
Culinary catastrophe and totally stained pool, it did not deserve to carry the RIU name. Beach equals an excavation site. Stone and filth, do not lead to swim fun, no recommendation! read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    2.0
    Atmosphere & furnishings
    3.0
    Quality of food and drinks
    1.0
    Overall cleanliness in the restaurant and in the dining areas
    3.0
    Variety of food and drinks
    1.0
  • Service
    3.8
    Competence (handling complaints)
    2.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    3.0
  • Sport & Entertainment
    1.0
    Quality of the beach
    1.0
    Overall condition of the pool area
    1.0
  • Hotel
    4.5
    Condition of the Hotel
    4.0
    General cleanliness of the different areas
    5.0
  • Location
    3.4
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    3.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    2.0
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Marvin
Good
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • June 2011
A good hotel in Negril. Unfortunately this is the last hotel in Negril, so that you depend very much on a taxi. It is also possible to walk along the beach, but not the whole time... you can walk there for about 1 km, but than you have to walk on the road for also about 1 km and later again go back to walk along the beach. But otherwise, the hotel can only be recommended. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    4.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.2
    Proximity to shopping areas
    3.0
    Distance to the beach
    5.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    5.0
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