Hotel Iberostar Andalucia Playa(4 stars)

Urbanización Novo Sancti Petri 11130 – Chiclana de la Frontera. Cádiz Show map

Average rating

445 hotel reviews

    Rating by categories

  • Hotel in general
    5.3
  • Room
    5.4
  • Service
    5.4
  • Location
    5.1
  • Food and Drinks
    5.3
  • Sport & entertain
    5.2
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128 hotel reviews in Englishsorted by travel date
Marion
Ideal for golfers
  • Recommended hotel
  • Couples
  • Translated
  • Other stay
  • March 2013
A quiet, pleasant hotel in directly at the beach. Ideal for golfers. Well-kept places, the on foot or by shuttle to reach. Very friendly, attentive but not obtrusive staff. Excursions to Cadiz, Sevilla, Jerez, vejer are very recommendable. Cosy small promenade nearby the port. Lovers of beach strolls come fully at their expense. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Restaurants & bars in the area
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Dieter
Lovely hotel with drawbacks
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • November 2012
We were with the room, the food and the location very satisfied. But. Ripped floor tiles in the bathroom. The rooms 4112-4149 are above the dining room. There the majority of the guests aren't able, with the get up the chair easy to raise, it was very loud. In the rooms and in the dining room. Then the 2 computer on the ground floor, the safe in the room and above all the swimming pool( in the November) subject to a charge. The swimming pool 10 Euro for 90 minutes! The place is for golfers good, otherwise waste. There are ... Conil or chiclana de la frontera much better. We will not come again, as the extra charge were outrageous. And novo sancti petri not really nice. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    4.0
    Size of the room
    5.0
  • Gastronomy
    4.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    4.0
    Variety of food and drinks
    6.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Hotel
    5.0
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    4.0
    Transportation connection and available excursions
    5.0
    Other leisure activities available
    5.0
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Jochen
Partly very annoying experience
  • Hotel not recommended
  • Couples
  • Translated
  • Other stay
  • November 2012
The hotel is outdated and needs in separated. Places be renovated, especially: furniture, bathroom, elevators, underground parking. read more
  • Room
    2.0

    Here the upgrade game excessive played. The rear-facing rooms with a partial view of the sea have a sea view only hinüberlehnen on scrollwork balcony railings, otherwise view of partially landscaped courtyard and different rooms. Further in the front-facing rooms with a partial view of the sea costs considerably more. For in-room safe fee applicable, for the bathrobe is fee, in addition to deposit, be charged. For the spa area, fee applicable when a poor performance, see there.

  • Gastronomy
    6.0

    All meal times sufficient number of squares, generous büfettanordnung with excellent national and international cuisine, Fresh and very tasty prepared, a big compliment to the chef and his staff

  • Service
    5.0

    Very friendly staff, hardly any problems communicating, room cleaning alright, no additional service, complaints with appropriate payment remedied, see zimmerbewertung.

  • Sport & Entertainment
    2.0

    The spa features changing only in toilets, the sauna has no frischluftzugang, when it was raining were about 25 people in the small pool with 15 than facilities. It is feuchtheiß and stuffy and costs per person 10, -€. Because of the weather was only strandbegehung possible. Beach is huge and very clean.

  • Hotel
    4.0

    The hotel is outdated and needs in separated. Places be renovated, especially: furniture, bathroom, elevators, underground parking.

  • Location
    5.0

    Direct access to the beach, little shopping opportunities in the neighborhood, Entertainment in the immediate vicinity not available.

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Dragan
The sunset
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
Great! Room, food, price-all together very good but swimming pool is excellent, sunset view from the top over the swimming pool is magic and beach is long, wide, great to enjoy in any way (walking, swimming, enjoying waves, beach-volley,.). Dragan, Bern. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.8
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.5
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.5
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    6.0
  • Location
    4.5
    Restaurants & bars in the area
    4.0
    Proximity to shopping areas
    3.0
    Distance to the beach
    6.0
    Other leisure activities available
    5.0
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Stefan
Super dessert!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
Toilets at the beach were scarce, that was a real pity, particularly for long walks. With the food was of all somewhat thereby and always abundantly available. Loved it, especially the delicious desserts in the evening. We were very satisfied overall and have a relaxed and relaxing vacation spend. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    5.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.5
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    4.0
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Jürgen
Hotel not for guests, gladly outside eat
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
For years we don't fret and many other there, that the hotel management too few Meal places outside available represents, although enough room is available. Nevertheless we are coming again. read more
  • Room
    5.5
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.7
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Werner
Hotel with flair
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
We stayed for the umpteenth time there. Architecture, flair and dining we like still. Better than the Iberostar-sister hotel next door. There we had to in the 2. week move. We learned of this annoying fact shortly before our departure. Criticisms to Andalucia Playa: the last few weeks in the autumn are 'extremely quiet', friendly formulated. Many services account. Disturbed us this time, that the hotel management does not create it (and not tried) the own dress code enforced. So many dinner guests in short, dirty pants and beach shoes we have not seen. Other regular guests when challenged the. read more
  • Room
    4.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    4.0
  • Gastronomy
    6.0
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Jörg
Great beach hotel with good furnishings
  • Recommended hotel
  • Families
  • Translated
  • Proof of booking
  • Beach holiday
  • October 2012
If you with a family with two children ( > 12 years) Bay, should the master suite, Hence the kids on proper beds / possibilities sleep. In our case with two kids was a couch and a extra bed ( Liege) a bit too poor. All in all it was a great vacation with a positive recommendation. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    5.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    6.0
    Quality of food and drinks
    4.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    4.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.5
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    4.0
    Disabled-friendly
    5.0
  • Location
    4.7
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
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Renate
Gladly anytime again golfing!
  • Recommended hotel
  • Couples
  • Translated
  • Proof of booking
  • Other stay
  • October 2012
Already 3 times to the golf in this hotel booked. Good was perfect and very motivated staff in all areas. read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    6.0
    Competence (handling complaints)
    6.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.0
    Proximity to shopping areas
    5.0
    Transportation connection and available excursions
    5.0
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Ingrid
Great holiday with an empty stomach
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
If the selection and quality of the food could have been better, everything would be perfect! Food only lukewarm and inadequate seasoned. No enough choice at dressings for the salad. Often missing dishes or glasses in the at the buffet. Very quiet hotel( also evenings), nothing for night owls. Service of the staff in the entire hotel very good, super beach! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    3.8
    Atmosphere & furnishings
    4.0
    Quality of food and drinks
    3.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    3.0
  • Service
    5.3
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.5
    Quality of the beach
    6.0
    Overall condition of the pool area
    5.0
  • Hotel
    5.3
    Family friendliness
    4.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    6.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    3.0
    Other leisure activities available
    4.0
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Roman
13 stays, trend for 3 years decreasing
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • October 2012
We are already 13 times been in this hotel, this time were groups (company), extended, and many more dominant. Children are children, that is well known, but if a few children, evening for evening, the dining room with unbelievable volume fill and the parents the great find, would have eventually the directorate for some restraint requests. We have children and grandchildren large get, but this magic we would not have gone through, -allowed. If you respect urges must also can respect. Apart from that, the hotel is a beautiful, a little familiar, area. The hotel is well-kept and clean. The ... guest structure has something changed, the earlier 'fine' middle class, you also met once famous' faces' has changed, not unpleasant, but the all-inclusive still no hotel so really helped. We had the half board. read more
  • Room
    5.0

    Facilities and cleanliness completely okay, currently new flat screen tv. We had a room with lateral sea view to the pool %blank%. Evening is lovely lit, ensures that a great atmosphere.

  • Gastronomy
    3.0

    This is the in my opinion biggest fault. Here was about 3 years more and more saved. We complained after a week, because the portions the antipasti were always small and constantly repeated. The salads are presently in small haushaltsschüsseln set up, formerly plates. A week was no fish on the vorspeisenplan. There were at least 2 times the week a theme evening, fish, meat, always wonderful and plenty of choice. First in the 2. week it got a bit better, Suddenly there was mackerel, tuna, shrimp also as a starter. Probably was the visit of the regionalchefs the Iberostar group the reason... Us it was right. Here must the hotel watch out, that it was not on a three stars standard sank and to death saves.

  • Service
    5.0

    If you so often as we guests were there, then we will always exceedingly friendly from the waiters and waitresses welcomes. That was good. The friendliness we believe generally good, even if occasionally daily fluctuations are seen. The front desk spoke very good german. The cleaning of the rooms is good and friendly. The service is overall completely okay.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    We are already 13 times been in this hotel, this time were groups (company), extended, and many more dominant. Children are children, that is well known, but if a few children, evening for evening, the dining room with unbelievable volume fill and the parents the great find, would have eventually the directorate for some restraint requests. We have children and grandchildren large get, but this magic we would not have gone through, -allowed. If you respect urges must also can respect. Apart from that, the hotel is a beautiful, a little familiar, area. The hotel is well-kept and clean. The guest structure has something changed, the earlier 'fine' middle class, you also met once famous' faces' has changed, not unpleasant, but the all-inclusive still no hotel so really helped. We had the half board.

  • Location
    6.0

    100 meters through the dunes to this dream beach, spectacular. We always get a rental car for the time, so that we are independent and the whole beautiful area to explore, in Cadiz shopping,- beautiful. The golf course of novo santi petri is lovely close, simply over the street. The two 18 hole courses are gorgeous and well maintained. But be careful before the Marshall, this is a guy 'small stable flies', The tone he has not really in control, but perhaps he had only a bad day? The lady, the in the hotel the green fees arranged is super friendly and helpful.

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Wolfgang
Relaxing beach vacation
  • Hotel not recommended
  • Families
  • Translated
  • Beach holiday
  • September 2012
The increasing use the all inclusive reservation were the half board guests at the service in the bar area and in the outdoor area near events very bad service. ( not enough staff). Otherwise were by the booking very large groups, clubs in the restaurant, through the reservation of up to 150 persons over a very long period not enough spaces available, and then when you were there, it was very loud. In comparison to the vacation before 2 years, where everything great was, I am for my wife and me disappointed, although everything else was good. By a better ... restaurantorganisation you could be able to avoid. We will another Iberostar hotel search. read more
  • Room
    5.0
    Size of the bathroom
    5.0
    Cleanliness & linen change
    5.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    5.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    4.8
    Competence (handling complaints)
    4.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    5.0
    Overall condition of the pool area
    5.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    4.7
    Family friendliness
    4.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
  • Location
    5.2
    Proximity to shopping areas
    5.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    5.0
    Other leisure activities available
    5.0
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Ingeborg
Great vacation
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Very beautiful hotel. Local construction, only 2 floors. Average age in September, 50 plus read more
  • Room
    5.0

    Size of the room and facilities good. The only downside are the mattresses. They are hard as a board. You will on request were replaced, but it was always the same sort of harsh. We then the foam pads the pool are point, then shut.

  • Gastronomy
    6.0

    Very good food. International. Always everything you could wish for.

  • Service
    6.0

    The service leaves nothing to desire.

  • Sport & Entertainment
    0
  • Hotel
    5.0

    Very beautiful hotel. Local construction, only 2 floors. Average age in September, 50 plus

  • Location
    6.0

    Through the dunes at the beach. Kilometer-long walks at the sea possible.

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Thomas
Good beach hotel with good buffet.
  • Recommended hotel
  • Families
  • Translated
  • Beach holiday
  • September 2012
Good beach hotel, good buffet. Room in good condition. Great beach with great sand and beautiful sea for swimming. Location of the hotel good, shopping opportunities in the area available. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    6.0
  • Service
    5.5
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.3
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Child care or playground
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.7
    Family friendliness
    5.0
    Condition of the Hotel
    6.0
    General cleanliness of the different areas
    6.0
  • Location
    4.4
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    4.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    4.0
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Rolf & Christiane
Very nice hotel with very friendly staff
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Very nice hotel with very friendly staff and top location and the beach. Ample choice of meals and drinks in buffet form. Very nice bar at the beach where you evenings the sunset watch. read more
  • Room
    6.0
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.3
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.8
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    6.0
    Staff's knowledge of foreign language
    6.0
  • Sport & Entertainment
    5.7
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    5.0
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Eva
A great stay!
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
In September 2012 we were up 10 days in the Hotel Viktoria Oberstdorf. Who peace, relaxation, good food, great service and a dream beach finds is right at home here. The audience is in September over 50 and lots of pensioners, but the did not bother us since it was very quiet. The sound of children shrieking and yelling there was therefore also hardly, since our period about 5 children in the whole complex were. WHO action and entertainment searches or children can go to the Aldiana. We can really recommend the hotel, especially with all inclusive, because the food ... was really good and the cocktails great ( all inclusive drinks menu has everything that your heart could desire). The employees are mostly very friendly and hard-working, especially Senior Mendoza from the lobby bar and the women at reception. We will be back! read more
  • Room
    5.8
    Size of the bathroom
    6.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    5.0
    Size of the room
    6.0
  • Gastronomy
    5.0
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    5.0
    Overall cleanliness in the restaurant and in the dining areas
    5.0
    Variety of food and drinks
    5.0
  • Service
    5.3
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    6.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    5.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    4.0
    Leisure activities (e.g. sauna, tennis, entertainment, etc.)
    5.0
  • Hotel
    5.3
    Family friendliness
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    6.0
    Disabled-friendly
    5.0
  • Location
    4.8
    Proximity to shopping areas
    4.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    5.0
    Restaurants & bars in the area
    4.0
    Other leisure activities available
    5.0
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Gerhard
Good, but not perfect
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Hotel is very beautiful in the andalusia style. The size is manageable with nice in U-form arranged buildings, all in good condition are. Guests too many German. Age at least 80% with 60 rather over 70. read more
  • Room
    6.0

    Beautiful and functional with flat screen-tv and adequate closet space. Bathroom very big and beautiful. Great was the view of the sea in the 3rd floor.

  • Gastronomy
    4.0

    In the first 10 days our stay was each at the entrance to the dining room a shelly and a tapa's ( every day another sort of). These we found exceptionally nice and the us and all other guests very good. Unfortunately it was our last 4 days not more, but what very disappointing was, what we also other guests confirmed. Apart from that we were already in Iberostar-hotels, the food, in particular appropriate sauces for each offered meat, more had to offer. But apart from that good choice and quality. Also often again special actions. Negative, that frühstücksmarmeladen no special small containers were available and therefore larger containers had to take and thereby usually too much jams with nahm. You should in any case improve, because you could a lot of jams save. Otherwise often missing ice cream sundae during dinner, which led, that the people with see aushalfen and then soon no see more were there.

  • Service
    5.0

    The staff are mostly friendly and speaks generally also a little German, so that the communication not a problem at all is. Room and other premises and toilets were always clean.

  • Sport & Entertainment
    4.0

    No sporting activities, no animation. At least bingo 2a 3 times the week you could offer could. Evenings always live music, but no shows. They should actually in the neighboring hotel royal andalus soutenant. The lousy quantity a musicals but we were of Iberostar and not at all used, so we would visit beließen. Pool is nice and right temperature. Some it of course not and must in the morning still with darkness their 'regular beach chair' reserve, what completely stupid is. Before 9 o'clock this is actually not allowed, but the hotel makes nothing against. Are however also not too many ' reservers' on the way. Recently, it has been the access to the beach to the complex a door, which one then on the way back from the beach with the room card must be opened up, which usually not or only beím 10. Attempt worked.

  • Hotel
    6.0

    Hotel is very beautiful in the andalusia style. The size is manageable with nice in U-form arranged buildings, all in good condition are. Guests too many German. Age at least 80% with 60 rather over 70.

  • Location
    5.0

    The hotel lies at the wonderful sandy beach overlooking the atlantic ocean with pleasant radiant blue skies. You can go shopping approximately 400 meters away novo center with a small supermarket. Otherwise dead in the surroundings. Of the four rainy days was pretty limited. The circa 12 kilometer away town of chiclana is not lots to offer. Excursions amongst others to Cadiz, Jerez, Sevilla, Tarifa and Gibraltar.

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Wilfried
Hotel good, beach top, food bad!
  • Hotel not recommended
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Attractive four star hotel in the andalusia architectural style, middle size. The hotel is in very well maintained condition, the surrounding gardens. Generous pool area! The guests came too many from Germany, because of after -vacation period rather 60 +, No' all inclusive' duration -alcohol- konsumierter! The rooms are very fine categorized (with corresponding high preisabständen ) from the 'basement' with sea in earshot to suites with real view of the sea. Unpleasant screen praise from possible room-updates, spa -use (19/day ) hotel garage (€10/day), in-room safes (€3/day ), wi-fi (€4/day in the lobby-area)-pushy and unworthy. The pressure to profit ... maximization is here, as in the tight lack of and the less attractive dining negative noticeable. read more
  • Room
    4.0

    Room well and furnished to a high standard, very spacious. Large indoor bathroom with a bath. Every room has terrace respectively balcony, preisaufsteigend of view of bushes on lateral up to direct view of the sea. Of course climate, fridge and flat -tv ( a few German-speaking. Program). The in every room existing safe for €3/day for hire. Condition and cleanliness the complete - complex still good.

  • Gastronomy
    3.0

    Sufficient restaurant area, little hecticness at the buffet. Large dining room, also outdoor tables available. Frequent repetitions of the food, variety is often by multiple-placement feinted. Fruit- cakes- and cheese buffet almost every day the same. Altogether poor quality, cheap, simple ingredients. Here should urgently be improved! This is by far the weakest point of the hotel, not really 4 stars.

  • Service
    3.0

    The staff are poor friendly, mostly with good foreign languages skills. No position seems overstaffed and you can tell, that - especially in the kitchen-and restaurant area- not the zufriedenste mood prevails. Also a better coordination would service-quality improve and gaps with the staff close.

  • Sport & Entertainment
    3.0

    Pool area large, clean, well-kept. No free spa access. unmerkliches sporting activities (1/ -hour water aerobics). Thankfully no obtrusive clown- animation. Several golf courses in the immediate area. Daily, often repeated 2-man -evening agenda.

  • Hotel
    5.0

    Attractive four star hotel in the andalusia architectural style, middle size. The hotel is in very well maintained condition, the surrounding gardens. Generous pool area! The guests came too many from Germany, because of after -vacation period rather 60 +, No' all inclusive' duration -alcohol- konsumierter! The rooms are very fine categorized (with corresponding high preisabständen ) from the 'basement' with sea in earshot to suites with real view of the sea. Unpleasant screen praise from possible room-updates, spa -use (19/day ) hotel garage (€10/day), in-room safes (€3/day ), wi-fi (€4/day in the lobby-area)-pushy and unworthy. The pressure to profit maximization is here, as in the tight lack of and the less attractive dining negative noticeable.

  • Location
    5.0

    Wonderful, really quiet secluded location, far from through roads away, hard to find. Massive golf courses behind, between some hotels the upper class and the kilometer long, fine sandy atlantic - beach placed. Beach is over wooden jetty by beautiful dunes landscape reachable. Close to is small shopping center, with restaurants the lower category, few business, small supermarket. With bus are the next places reachable. Whom however the permanent seclusion fast too much will, should rental car think!

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Monika
Hotel with super health-and wellness offer
  • Recommended hotel
  • Families
  • Translated
  • Countryside & spa
  • September 2012
We are 4 time in a row in this excellent hotel, in the last two years is a deutlicge increase in all areas to see, great management, sensitive, motivated, very friendly staff and above all the offer from previamed under the chairmanship of mr michael tofan in sportphysiotherapie, schm erzbehandlungen for any kind of back problems- wirbelsäluenprobleme, stressbehandlung are for us a must, annually to come back after 2 weeks always really cured and painless leave to be able.! Furthermore, there was also the hotel's own wellness offer with free fitness program very recommendable. The quality of the food ... is very good, the speisensngebot was compared to the last year was reduced but still excellent! The beach is uniquely beautiful, disturbing I find the waste by the evening excursions on horse-back at the beach lagging behind! read more
  • Room
    5.0

    Already older facilities however very well-kept

  • Gastronomy
    6.0

    Super, sometimes daily basis fluctuating but very nice

  • Service
    6.0

    Excellent in all areas

  • Sport & Entertainment
    5.0

    Pleasantly there without animation. Fitnessangebot very well looked after

  • Hotel
    6.0

    We are 4 time in a row in this excellent hotel, in the last two years is a deutlicge increase in all areas to see, great management, sensitive, motivated, very friendly staff and above all the offer from previamed under the chairmanship of mr michael tofan in sportphysiotherapie, schm erzbehandlungen for any kind of back problems- wirbelsäluenprobleme, stressbehandlung are for us a must, annually to come back after 2 weeks always really cured and painless leave to be able.! Furthermore, there was also the hotel's own wellness offer with free fitness program very recommendable. The quality of the food is very good, the speisensngebot was compared to the last year was reduced but still excellent! The beach is uniquely beautiful, disturbing I find the waste by the evening excursions on horse-back at the beach lagging behind!

  • Location
    6.0

    Unique, the best beach section at the Costa de la Luz

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Liliane
Pleasant friendly comfortable hotel
  • Recommended hotel
  • Couples
  • Translated
  • Beach holiday
  • September 2012
Were the 4. x there and, next year to return. Very pleasant was, the friendly staff from the previous year wiederzusehn. The hotel is great for relaxation, evenings to at 23 o'clock shows, afterwards peace. Wonderful beach read more
  • Room
    5.8
    Size of the bathroom
    5.0
    Cleanliness & linen change
    6.0
    Room amenities (TV, balcony, safe, etc.)
    6.0
    Size of the room
    6.0
  • Gastronomy
    5.5
    Atmosphere & furnishings
    5.0
    Quality of food and drinks
    6.0
    Overall cleanliness in the restaurant and in the dining areas
    6.0
    Variety of food and drinks
    5.0
  • Service
    5.0
    Competence (handling complaints)
    5.0
    Reception, check-in & check-out
    5.0
    Friendliness and helpfulness
    5.0
    Staff's knowledge of foreign language
    5.0
  • Sport & Entertainment
    6.0
    Quality of the beach
    6.0
    Overall condition of the pool area
    6.0
  • Hotel
    5.0
    Condition of the Hotel
    5.0
    General cleanliness of the different areas
    5.0
    Disabled-friendly
    5.0
  • Location
    6.0
    Proximity to shopping areas
    6.0
    Distance to the beach
    6.0
    Transportation connection and available excursions
    6.0
    Other leisure activities available
    6.0
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